Fixed
Status Update
No update yet.
Comments
bl...@google.com
Automated by Blunderbuss job workspace-devrel-public-issue-tracker-blunderbuss-autoassigner for component 191640.
an...@quicklution.com
There seems to be a new issue today in which this error is thrown when "a lot" of changes are done to a document. The error is thrown on the saveAndClose() method of the document.
Please assist urgently as millions of customers are being affected.
Please assist urgently as millions of customers are being affected.
ch...@thehorsevet.co.uk
Error service issues
ky...@web-mo.com
I'm running the Mail Merge addon that is experiencing these errors. The operation I'm running only accesses 45 cells of data and pulls them into a doc so the error must have a very low threshold.
ma...@gmail.com
Help
so...@gmail.com
Issue seems to be resolved (I'm using Avery Mail Merge)
ja...@pizza-hq.com
Back up for me! Using through google sheets
jp...@google.com
A fix is currently rolling out to production. This may take 1-2 weeks to complete. Thank you for your patience and please comment here if you see this issue again.
[Deleted User] <[Deleted User]>
We're experiencing this issue again today.
yi...@lucence.com
same issue happen again, can you help to solve it urgently, thank you very much
na...@lucence.com
We're also experiencing this issue again today. Please assist to fix for issue
an...@quicklution.com
Google please fix this. I have millions of customers complaining!
ji...@ab180.co
Mail Merge is broken again. Please fix it quickly. It's affecting my work.
ch...@gowebsites.co.uk
Mail Merge has failed again. Not trying to merge loads of rows, just a few but it won't do it. Please solve this quickly as it's interferring with my work.
jo...@mdscsi.com
Mail Merge for Letters and emails not working.
Please need resolution.
Please need resolution.
co...@enssen.com
Same issue again. Service Documents failed while accessing document with id xxxxxxxx
co...@enssen.com
Not sure this is the place to post as the status is marked as fixed.
so...@gmail.com
Same issue, you have to wonder if its got something to do with the 'fix' that'd take two weeks to roll out...
I have managed to merge upto 20 rows at a time. OK if youre doing 100 rows, less so if you have 1000
I have managed to merge upto 20 rows at a time. OK if youre doing 100 rows, less so if you have 1000
al...@stephenscountyschools.org
I find it ironic that the day I purchase the unlimited version the software is self-limiting due to errors and bugs. Not what I paid for.
co...@leadpublicschools.org
I am running into this issue with Mail Merge with Google Docs/Sheets as well. I have over 1000 rows of data to merge (over several smaller projects/merges). I have tried as few as 10 rows without success. It is not feasible for me to break it down even this small. Historically I have not had this problem. Is there a timeline estimate on when this issue will be resolved?
mm...@gmail.com
I'm also only trying to merge 30 rows and not working.
mm...@gmail.com
Anyone know if this issue be re-looked at even though the status says fixed?
ks...@ccsd1schools.net
Says fixed but I continue to get the same issue.
jp...@google.com
mm...@gmail.com
Thank you jp! Any idea when this might be fixed? My work document was due yesterday...
jp...@google.com
Are these new issues happening with Add-ons, general Apps Script code, or something else? If someone can add a good
ks...@ccsd1schools.net
For me, its happening with the Avery Mail Merge extension.
mm...@gmail.com
For me its happening with Quicklution's Mail Merge add-on.
hw...@wearecasa.org
^same
jm...@libertycommon.org
It just started happening for me today in my own Google Apps Script code that creates a table of contents in an existing Google Doc. This code was working just a day or two ago.
co...@leadpublicschools.org
Mine is with Quicklutions Mail Merge add-on also. I've tried Chrome, Incognito, & Safari windows as well without success.
an...@quicklution.com
JP! Google knows about this as they had fixed it back in October 19. Just write a lot of content in a Google Doc using GAS and the error comes up on doc.saveAndClose()
hw...@wearecasa.org
Heyyyy JP to the rescue! Working again for Quicklution's Mail Merge add-on.
so...@gmail.com
Back working on Avery Mail Merge too - quick fix, appreciated
jp...@google.com
na...@lucence.com
The issue has resurfaced again.
We are encountering an intermittent issue when calling doc.saveAndClose();
**Error Service Documents failed while accessing document with id xxxx **
lu...@nextories.com
Same here, this happens quite a lot since yesterday (18th sept).
so...@gmail.com
This issue has resurfaced again.
su...@homedrop.io
We are seeing this as well.
bm...@redhat.com
Same here!
ju...@habitatvault.com
ls...@blockchain.com
Seeing this same issue on 19 Sept. But has since not occurred.
kr...@gmail.com
Same here
d....@nited.ai
"500 Internal Server Error
Service Documents failed while accessing document with id XXX"
It was ok on Oct 20, 2024 and stopped working yesterday.
Service Documents failed while accessing document with id XXX"
It was ok on Oct 20, 2024 and stopped working yesterday.
di...@gmail.com
outDoc.saveAndClose();
Error Exception: Service Documents failed while accessing document with id xxxx.
It seems to have been caused by a footnote.
Error Exception: Service Documents failed while accessing document with id xxxx.
It seems to have been caused by a footnote.
fo...@8x8.com
Daily trigger that collect data from an API and sometimes, I get this message "Service Documents failed while accessing document with id ... "
sk...@gmail.com
Today I got this error on my daily trigger but after that time it work again normally, now i have to find the reason that run failed despite nothing changed.
Ba...@hotmail.com
This is the reproduce step from my case. May not cover error cases from others. No adds-on here.
The error happened when inserting text containing "\r" into the table. This might happen a lot when people copy&paste the text from somewhere to fill the form.
const newDocumentId = DriveApp.getFileById(TEMPLATE).makeCopy(NEW_DOCUMENT_NAME, DriveApp.getFolderById(THIS_FOLDER_ID)).getId()
const newDocument = DocumentApp.openById(newDocumentId)
const body = newDocument.getBody()
const newIssueTable = body.appendTable([[0,1],[2,3]]);
const cell = newIssueTable.getCell(0, 0)
cell.appendParagraph("Hello\rHi")
The TEMPLATE can be just an empty doc file. Others are fillers for the script to work.
RuntimeVersion: V8
12:19:42 AM Error
Service Documents failed while accessing document with id <DOC_ID>
newline is fine. Only the CR is not. Probably explain why the issue seems so random and happens more frequently with the larger data.
Description
Keep fail when calling
doc.saveAndClose()error : Service Documents failed while accessing document with id xxxx