IssueTracker

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https://issuetracker.google.com/issues?q=componentid:190205%20status:open&s=modified_time:desc

Please answer all relevant questions below so that we have enough information to investigate your issue. Providing incomplete information will delay investigation of your issue.

Bug Report Template

Describe the issue: expected vs. observed behavior and/or appearance.
ReconnectionService is trying to start a service in the background. This is causing an IllegalStateException on Android 8+.
com.google.android.gms.cast.framework.ReconnectionService }: app is in background uid UidRecord{c51b1af u0a131 TPSL bg:+2m55s135ms idle change:cached procs:1 seq(0,0,0)}
       at android.app.ContextImpl.startServiceCommon(ContextImpl.java:1577)
       at android.app.ContextImpl.startService(ContextImpl.java:1532)
       at android.content.ContextWrapper.startService(ContextWrapper.java:664)
       at com.google.android.gms.internal.cast.zzai.zzg$1385ff(Unknown Source:19000)
       at com.google.android.gms.internal.cast.zzai.onStatusUpdated(Unknown Source)
       at com.google.android.gms.cast.framework.media.zzr.onStatusUpdated(Unknown Source:30)
       at com.google.android.gms.internal.cast.zzdh.onStatusUpdated(Unknown Source:6)
       at com.google.android.gms.internal.cast.zzdh.zza(Unknown Source:14000)
       at com.google.android.gms.cast.framework.media.RemoteMediaClient.zzb(Unknown Source:2)
       at com.google.android.gms.internal.cast.zzct.run(Unknown Source:31)
       at android.os.Handler.handleCallback(Handler.java:873)
       at android.os.Handler.dispatchMessage(Handler.java:99)
       at android.os.Looper.loop(Looper.java:193)
       at android.app.ActivityThread.main(ActivityThread.java:6669)
       at java.lang.reflect.Method.invoke(Method.java)
       at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:493)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:858)

List steps to reproduce the issue, if known.
We have been unable to reproduce locally but it is our largest crash.

Which version of the Cast SDK are you using?
15.0.1

On which version(s) of the OS (iOS, Android) do you observe the problem?
Android

On which device type(s) such as phones, tablets or laptops (iPad, iPhone, etc.) do you observe the problem?
Android devices

Do you observe the problem when running on a physical device, or the simulator, or both?
We haven't reproduced, but it happens on user devices.

If this is a device discovery or device connectivity issue: Do you observe the problem over Cellular (using Guest Mode), WiFi (using either Guest Mode or local connection), or both?

If this is strictly a UI appearance/styling issue, please take screenshot(s) (for iOS, and Android) illustrating the problem and attach them to the bug report. Also mention whether the problem occurs in portrait orientation, landscape orientation, or both.

If this is not a UI appearance/styling issue, please capture logs from the SDK for a time interval leading up to and including the occurrence of the problem, and attach them to the bug report. For issues relating to device discovery, the log should cover at least 20 seconds. For issues relating to device connectivity, the log should cover the entire time during which you attempted to start a Casting session.

Obtaining iOS Cast SDK Logs: https://developers.google.com/cast/docs/ios_sender_integrate#logging

Obtaining Android Cast SDK Logs:
https://developer.android.com/studio/debug/am-logcat.html