Fixed
Status Update
Comments
to...@gmail.com <to...@gmail.com> #2
I'd like to say that this isn't just a Verizon Pixel 3 issue; my Project Fi Pixel 3 XL is also showing the same thing.
If my 3 XL's screen is "off" and I place my finger on the fingerprint reader, the screen flashes while it wakes up. When I first got the phone, at first only the Favorites tray would flash and then the screen would turn on, other times the whole screen flashes while waking up.
I have no tried doing a factory reset because others have done that, and it didn't work.
If my 3 XL's screen is "off" and I place my finger on the fingerprint reader, the screen flashes while it wakes up. When I first got the phone, at first only the Favorites tray would flash and then the screen would turn on, other times the whole screen flashes while waking up.
I have no tried doing a factory reset because others have done that, and it didn't work.
mi...@gmail.com <mi...@gmail.com> #3
Yes, Ive seen multiple reports online from many people having this issue with Pixel 3. Not all on Verizon, but my specific device is.
mi...@gmail.com <mi...@gmail.com> #4
Also important to note, I've witnessed this screen flash occur on reboot as well just before the white "Google" splash screen comes on.
re...@gmail.com <re...@gmail.com> #5
My Pixel 3 is now doing this since the latest security patch - the bottom half of the ambient display screen, everything below the date and time, flashes white when I lock or unlock my phone. Turning off Ambient display fixes the flashes. It didn't do this before the latest update.
ke...@gmail.com <ke...@gmail.com> #6
My pixel 3 just started flashing this morning when I click the button to shut the screen off. It now does it every single time I turn off the screen. It wasn't doing this yesterday.
rb...@gmail.com <rb...@gmail.com> #7
I started seeing the same issue last night where it would just begin to flash when pressing the power botton to either wake or sleep the device. Sometimes it's a small bar (slightly above the time and date) and other times it's the entire screen below the date and time. Meanwhile, a factory reset did not fix the issue and on restart a very bright circle appeared where the time and date would be during the reset.
an...@gmail.com <an...@gmail.com> #8
I noticed the screen flashing several times since I have the pixel 3 (not XL). I could reproduce up to now the conditions that make the flashing appears.
ar...@google.com <ar...@google.com> #9
Thank you for reporting this issue. We’ve shared this with our product and engineering teams and will continue to provide updates as more information becomes available.
mi...@gmail.com <mi...@gmail.com> #10
Thank you
gv...@gmail.com <gv...@gmail.com> #11
I've had it after unlocking the screen, or double tapping to see notifications on lock screen. Might have to do with the screen adjusting to light.
ol...@gmail.com <ol...@gmail.com> #12
I've had my Pixel 3 for a little over a week. I just updated it tonight, maybe about an hour ago, and came back to find it flashing white whenever I unlock it, or when a notification pops up while it's locked. Even after adjusting the brightness, it still flashes.
ki...@gmail.com <ki...@gmail.com> #13
Even I have same issue, after November security update.
ki...@gmail.com <ki...@gmail.com> #14
I see same issue, even after factory reset
da...@danieljohnston.co.uk <da...@danieljohnston.co.uk> #15
Yep. Just started the last couple of days for me as well. UK pixel 3 straight from Google store.
be...@gmail.com <be...@gmail.com> #16
This just started happening on my unlocked pixel 3. Notice it doesn't flash when I turn off ambiet light.
bs...@gmail.com <bs...@gmail.com> #17
Also happening to my pixel 3. noticed it a couple days ago but it wasn't very consistent. Today it flashes everytime i lock it when the ambient display is on.
mk...@gmail.com <mk...@gmail.com> #18
This is happening to 2 different Verizon Clearly White 64gb phones me and my mom got for the bogo deal. We have had the phones for a week and a half now and have both seen the screen flashes around 6-7 times now on each phone when it wakes to the always on display or unlocking/locking the phones.
le...@gmail.com <le...@gmail.com> #19
My pixel 3 (unlocked version) screen has been flashing every time I lock or unlock the phone since the last update came out.
jd...@gmail.com <jd...@gmail.com> #20
Same issue here on one of my two Pixel 3 phones.
to...@gmail.com <to...@gmail.com> #21
Here are two clips of my Pixel 3 XL's screen flashing when turning on from a "sleeping"/screen off state.
I've also noticed two things: 1- when an app is opened and I wake up my 3 XL, the screen flashes and, 2- when an app isn't opened, the flash isn't as intense as it is when there's an ap opened. Note that when an app isn't opened only Favorites tray (icons) flashes.
You can download the clips here:https://drive.google.com/open?id=1ZLoVfpYhq3y28oWRfwIiEmdopwG4ATEE
Steps to retro:
1- Click Power button to turn off screen.
2- Double tap screen to turn on Ambient display (Double tap must be turned on via: Settings > System > Gestures).
3- Unlock phone with fingerprint.
Do steps above with an app opened and displayed and with just the Home screen showing.
I've also noticed two things: 1- when an app is opened and I wake up my 3 XL, the screen flashes and, 2- when an app isn't opened, the flash isn't as intense as it is when there's an ap opened. Note that when an app isn't opened only Favorites tray (icons) flashes.
You can download the clips here:
Steps to retro:
1- Click Power button to turn off screen.
2- Double tap screen to turn on Ambient display (Double tap must be turned on via: Settings > System > Gestures).
3- Unlock phone with fingerprint.
Do steps above with an app opened and displayed and with just the Home screen showing.
ya...@gmail.com <ya...@gmail.com> #22
I'm having the same issue on my Pixel 3 (128GB, UK unlocked and purchased from directly from Google) :-(
il...@gmail.com <il...@gmail.com> #23
Have the same issue on pixel 3
da...@gmail.com <da...@gmail.com> #24
Yep same issue on my pixel 3 128gb. Why Google whyyyyy?
yk...@gmail.com <yk...@gmail.com> #25
Same here, french Pixel 3, 64GB, unlocked. I'd say once every 10 wakes, full screen flash.
ma...@gmail.com <ma...@gmail.com> #26
Same issue on Pixel 3 64GB (through Project Fi) :(
do...@gmail.com <do...@gmail.com> #27
Same issue here. I disabled the ambient display and it stopped so it's a software issue.
di...@gmail.com <di...@gmail.com> #28
Pixel 3 user here. I've had ambient display off since launch. I've noticed a quick white flash when I double tap to wake the phone from sleep. Happens maybe once or twice in a day, some days not at all. I believe it started happening after the November patch.
ni...@gmail.com <ni...@gmail.com> #29
Pixel 3, 64gb unlocked version, experiencing the same issue intermittently
ru...@gmail.com <ru...@gmail.com> #30
same here but mine does it all the time, reset same issue finally stooped
ma...@gmail.com <ma...@gmail.com> #31
My pixel 3, 64gb was purchased in Australia in early November. Only yesterday did the lower portion of the screen begin to flash white light at random times in the charging cradle as well as intermittently when the power button was depressed.
mi...@gmail.com <mi...@gmail.com> #32
Is there any update or acknowledgement of a fix from Google on this?
ca...@gmail.com <ca...@gmail.com> #33
This was happening on every screen wake when ambient display was turned on. I took it to be replaced (from Telstra in Australia). At the shop we did a factory reset and then tested of it kept happening. It did, consistently on every screen wake. After that the phone was replaced with a new one which didn't seem to exhibit this issue at first. But then on day two I noticed the screen flashing white again after unlocking it once. The previous phone also started with a couple of flashes veggie they became consistent... So I'm worried this will eventually happen to the new phone. My theory is that leaving the ambient display on eventually degrades some hardware component and then the white flash issues become very frequent. So issue is ambient display. This makes the Google stand useless for pixel 3 phones, unless you want to ruin your phone.
cj...@gmail.com <cj...@gmail.com> #34
Mine Pixel 3, unlocked, 64 GB version is also developing this issue. It's not happening every single time but it is becoming more frequent. I had Ambient Display set for notifications only and the screen would flash bright white when unlocking the device. I'm experimenting with keeping Ambient Display off with double-tap to wake on as I've seen reports that the screen won't flash with this configuration. I've only had the phone since Tuesday and may have to return it. Very disappointing.
bs...@gmail.com <bs...@gmail.com> #35
Same here pixel 3 unlocked . When i lock screen it flash bright half part .
al...@gmail.com <al...@gmail.com> #36
I'm also experiencing the same thing with my Pixel 3. It wasn't that frequent before, but now I'm noticing it more and more. For me it happens sometimes when the phone is locked for some time and I double tap to wake it. Like the phone was going to sleep and it suddenly wakes up so it flashes the screen.
an...@gmail.com <an...@gmail.com> #37
I just got my Pixel 3 from the Google Store yesterday and I've noticed that the display sometimes flashes when it wakes up the screen to show a notification. I have the AOD off with double tap enabled.
bd...@gmail.com <bd...@gmail.com> #38
Pixel 3. It occurs 95% of the time when the screen locks.
ke...@parmnet.com <ke...@parmnet.com> #39
I have the same issue, seems random
ri...@gmail.com <ri...@gmail.com> #40
I have this issue. When occasionally unlocking p3, display flashes white before returning to normal.
ke...@gmail.com <ke...@gmail.com> #41
Just started happening on mine after a few months in. I'm getting much more consistent flashing with lowered screen brightness and on any screen or app open. Only thing that gets rid of the flicker is turning the brightness all the way up.
ni...@gmail.com <ni...@gmail.com> #42
Just experienced the white flashing tonight. Not sure why. Seems to be an ambient display thing. I hope it's a software fix!
ju...@gmail.com <ju...@gmail.com> #43
I'm also getting flashing on a pixel 3 locked screen and only had my phone for 3 weeks.
al...@gmail.com <al...@gmail.com> #44
I'm experiencing the bottom 1/3 of my screen flash when locking the phone or when it goes to sleep. Pixel 3 64 GB activated 11/15 and flash started on 11/25.
ra...@gmail.com <ra...@gmail.com> #45
Same here on my Pixel 3! Hopefully a software update can fix the issue.
mi...@gmail.com <mi...@gmail.com> #46
Can we have an update please?
3a...@gmail.com <3a...@gmail.com> #47
Mine just started happening tonight. Pixel 3 unlocked on att. Only difference for me is I just got the new pixel charging stand today, don't know if there is a correlation
ks...@gmail.com <ks...@gmail.com> #48
Every time this happen (screen flash)
there is an i2c error in dmesg
there is an i2c error in dmesg
ks...@gmail.com <ks...@gmail.com> #49
full dmesg log
pd...@gmail.com <pd...@gmail.com> #50
Lock, unlock or notification all cause P3 to flash bright white
c3...@gmail.com <c3...@gmail.com> #51
same here w/ Pixel 3 64GB (non XL), Unlock causes screen flash.
ly...@googlemail.com <ly...@googlemail.com> #52
Happening here with pixel 3 64GB ambient display is off. When my phone is locked and I receive a text it sometimes flashes very bright for a split second.
vf...@ncsu.edu <vf...@ncsu.edu> #53
Received my pixel 3 yesterday, the screen flashed white once yesterday and now a second time today. Ambient display was on both time, but no new notifications caused the flash.
ek...@gmail.com <ek...@gmail.com> #54
I am also experiencing this issue with my Google Pixel 3 64GB
bi...@gmail.com <bi...@gmail.com> #55
I just noticed this today. I have a white Google Pixel 3 64GB.
gi...@gmail.com <gi...@gmail.com> #56
Pixel 3 (Google, unlocked) bottom ~half of screen flashes a bright white rectangle just before ambient display comes on. Did not happen initially, but after about 1 month it now occurs every time just before the ambient display comes on. Slow motion video https://photos.app.goo.gl/wbepkgXGib95H5MNA .
an...@gmail.com <an...@gmail.com> #57
an...@gmail.com <an...@gmail.com> #58
Pixel 3 128 GB Clearly White - unlocked phone bought from Google store Australia online.
The bottom half of the screen flashes white in full brightness when the phone is locked - when the lock screen comes up or the always on is enabled.
Need replacement.
The bottom half of the screen flashes white in full brightness when the phone is locked - when the lock screen comes up or the always on is enabled.
Need replacement.
co...@gmail.com <co...@gmail.com> #59
Same here. Pixel 3 64 GB International Edition Clearly White from Google Store Germany. The bottom half flashes almost every time ambient display turns on. Seems that replacement won't fix the issue. Other users have already replaced their Pixels and got the same issue on the new device.
am...@gmail.com <am...@gmail.com> #60
Same problem here. Pixel 3 less than a week old has started flashing when I get a notification or when I unlock. Any updates? Or is it best to just return the phone?
bp...@gmail.com <bp...@gmail.com> #61
Sometimes happening on mine and wife's phone when waking from a black screen.
1 x 64gb clearly white (verizon)
1 x 64gb not pink (verizon)
1 x 64gb clearly white (verizon)
1 x 64gb not pink (verizon)
va...@gmail.com <va...@gmail.com> #62
I got it to stop.
I went through and force closed numerous apps and I no longer see the flash. Not sure which app or apps did it but I went from flashing every single time the phone turned the ambient display on to no flashes at all.
I went through and force closed numerous apps and I no longer see the flash. Not sure which app or apps did it but I went from flashing every single time the phone turned the ambient display on to no flashes at all.
mi...@gmail.com <mi...@gmail.com> #63
This may have been fixed in todays patch. I have not seen it occur yet but will report if that changes.
an...@gmail.com <an...@gmail.com> #64
I haven't had the issue in the last 24 hours after a factory reset. And again I got the latest security update this morning.
But I'll still raise this issue with Google if it happens again.
But I'll still raise this issue with Google if it happens again.
jj...@gmail.com <jj...@gmail.com> #65
Happened a couple of times today. Black Pixel 3, 64GB, bought from Project Fi store on the first day it came out.
jj...@gmail.com <jj...@gmail.com> #66
BTW, I just checked for updates. My phone software seems to be up-to-date at the time of this issue happening.
jo...@thenixons.uk <jo...@thenixons.uk> #67
I have just updated my Pixel 3 to today's Security Update and the flash happens on my phone, too, at the bottom of the screen when it locks and goes onto 'always on display'.
If I turn off the 'always on display' feature, the bright white flash does not occur when I lock the phone.
If I turn off the 'always on display' feature, the bright white flash does not occur when I lock the phone.
jo...@gmail.com <jo...@gmail.com> #68
Just updated my phone with the latest security update and my screen flashes bright white when locking it and ambient display comes on. Tried turning it off for a while but it comes back when I turn it back on.
jo...@thenixons.uk <jo...@thenixons.uk> #69
The issue has stopped, for no reason at all. It will come back, though, as it was doing it last night but was fine this morning. I am convinced that it's a software bug, and not hardware-related.
mi...@gmail.com <mi...@gmail.com> #70
It would appear this issue still has not been resolved with the December patch. I had the screen flash again this morning.
to...@gmail.com <to...@gmail.com> #71
Bummer. This issue was not fixed in the Dec sec update.
ch...@gmail.com <ch...@gmail.com> #72
I am having the same issue with a non xl stock variant
mg...@gmail.com <mg...@gmail.com> #73
I'm having this problem on my Pixel 3 (not XL), which I bought from Fi and have had for about a week. The phone was fine when new but developed the problem today. Just updated to the Dec security update (after the problem developed), but that didn't help.
an...@gmail.com <an...@gmail.com> #74
Has anyone done a factory reset? I didn't see the issue after i did a factory reset.
Not 100% sure the problem will resurface because the flashing was totally unpredictable anyway.
Not 100% sure the problem will resurface because the flashing was totally unpredictable anyway.
mi...@gmail.com <mi...@gmail.com> #75
I did two factory resets and the issue remained. Replaced the phone and got another with same issued. Factory reset that one too, same issue. Did you factory reset after the Dec. patches or before?
an...@gmail.com <an...@gmail.com> #76
Oh that's really bad mate. It scares me now.
I did the factory reset before the December patches.
I did the factory reset before the December patches.
ko...@gmail.com <ko...@gmail.com> #77
Still having this issue with the Dec update
[Deleted User] <[Deleted User]> #78
Joining the "party".
1.5 week old Pixel 3 having the same problem, appeared after updating to the December patch.
Not happy.
1.5 week old Pixel 3 having the same problem, appeared after updating to the December patch.
Not happy.
am...@gmail.com <am...@gmail.com> #79
Just started with me, flicker is pretty bad, stopped when I turned off ambient display setting.
jo...@thenixons.uk <jo...@thenixons.uk> #80
I replaced my handset (purchased at Carphone Warehouse - I am UK based). Will report if problem happens again.
da...@googlemail.com <da...@googlemail.com> #81
I'm stunned so many people are having this problem, yet it hasn't been addressed by Google properly yet.
My phone started to exhibit the 'lower third' screen flash when locking about a week ago -- however, I also got a flicking lower-third of the screen during normal use (most noticeable on white areas). The screen would flicker like it was about to die or something.
Like many here, I hoped it was a software issue that would be addressed by the December patch. However, the day after I installed the December patch the issue returned with a vengeance. It started as a lower-third flicker but as I continued to use the phone (which makes me think this could be heat-related) the entire screen began to strobe during normal usage, to the point where it was actually hurting my eyes to look at it. Turning off ambient display prevented the flashes from happening when the phone was idle, and the next morning everything was fine.
Given the wide number of cases and the fact that people are finding this issue exists even on replaced handsets, I'm not sure this can be solved by a software update, and I'm tempted to return the phone and get another model.
My phone started to exhibit the 'lower third' screen flash when locking about a week ago -- however, I also got a flicking lower-third of the screen during normal use (most noticeable on white areas). The screen would flicker like it was about to die or something.
Like many here, I hoped it was a software issue that would be addressed by the December patch. However, the day after I installed the December patch the issue returned with a vengeance. It started as a lower-third flicker but as I continued to use the phone (which makes me think this could be heat-related) the entire screen began to strobe during normal usage, to the point where it was actually hurting my eyes to look at it. Turning off ambient display prevented the flashes from happening when the phone was idle, and the next morning everything was fine.
Given the wide number of cases and the fact that people are finding this issue exists even on replaced handsets, I'm not sure this can be solved by a software update, and I'm tempted to return the phone and get another model.
mi...@gmail.com <mi...@gmail.com> #82
Yeah, it's obnoxious this hasn't been fixed yet. Almost a grand for this phone by the way. No communication from Google either aside from an obscure note in the patch details. Whatever improvement they made to ambient screen triggering surely had nothing to do with the screen flash issue. Really annoyed, my next phone likely won't be a pixel or even an Android due to this and so many other issues. My phone stutters on animations more now then it did before the Dec patch. Really disappointed in Google.
si...@gmail.com <si...@gmail.com> #83
Pixel 3 owner for two weeks.
Flickering lower third when locking screen and having always on activated.
Would be a shame to have to return it.
Flickering lower third when locking screen and having always on activated.
Would be a shame to have to return it.
jo...@gmail.com <jo...@gmail.com> #84
I had the same issue as everyone else, and it started after the December update. So I did a "soft reset" (power and volume down button) and restarted. It's been almost a week and the issue has not returned. Watch, now it's going to come back.
ni...@gmail.com <ni...@gmail.com> #85
rc...@gmail.com <rc...@gmail.com> #86
I am having the same issue, pixel 3 64gb. AOD has been turned off and still happening.
ia...@gmail.com <ia...@gmail.com> #87
I'm having the same issue on my pixel 3, annoyingly/fortunately it is intermittent so it only stops me using my phone occasionally but I have been able to reproduce the issue more easily in low light conditions.
Firstly the bottom two thirds of the screen will flicker when the phone switches on the ambient display.
Secondly if the phone is on (I tried using the camera in a theatre) the same area of the screen strobes rendering it useless really.
I took the opportunity to switch to safe mode to try it out and noticed that the screen continued to strobe as the phone shutdown. Then it proceeded to strobe while in safe mode, this was simply while on the home screen.
This all occurred on the Nov update, turning off the ambient display stops the flickering when the screen locks but the phone will still start flickering when used in the "right" conditions.
I haven't had the issue yet with the Dec update, but I only got that a few days ago and this issue is intermittent.
It would be great to hear something from Google and their massively experienced and professional QA team, to update their customers on the situation. Turning things off on an expensive phone that I brought specifically for those features is kinda messed up!
Firstly the bottom two thirds of the screen will flicker when the phone switches on the ambient display.
Secondly if the phone is on (I tried using the camera in a theatre) the same area of the screen strobes rendering it useless really.
I took the opportunity to switch to safe mode to try it out and noticed that the screen continued to strobe as the phone shutdown. Then it proceeded to strobe while in safe mode, this was simply while on the home screen.
This all occurred on the Nov update, turning off the ambient display stops the flickering when the screen locks but the phone will still start flickering when used in the "right" conditions.
I haven't had the issue yet with the Dec update, but I only got that a few days ago and this issue is intermittent.
It would be great to hear something from Google and their massively experienced and professional QA team, to update their customers on the situation. Turning things off on an expensive phone that I brought specifically for those features is kinda messed up!
da...@googlemail.com <da...@googlemail.com> #88
Comment 87 - it looks like you've got the EXACT same issue as me, same effects and everything.
ca...@gmail.com <ca...@gmail.com> #89
I just got my pixel 3 a few days ago, and i noticed this flash but didnt think much of it. Now ive seen the screen flash more than once, it doesnt always happen, very rarely, but it sucks to get a new phone, and then see so many people complaining about this issue, although mine isnt full blown out flashing it sucks that im WAITING to see if it starts happening, instead of just using my phone with my mind at ease.
Do something about it google! this is not a cheap phone.
Do something about it google! this is not a cheap phone.
sl...@gmail.com <sl...@gmail.com> #90
another one bites the dust.... my husband's pixel 3, 64gb phone just started doing the crazy flickering, fried display... he's had it for a few weeks. Got my new one yesterday - no problems yet but now I'll be expecting it. Hope a solution is in the works - looks like a ton of people on hold for support by phone or chat today - soooo.... no bueno, Google.
an...@gmail.com <an...@gmail.com> #91
I'm also having this issue.
an...@gmail.com <an...@gmail.com> #92
And it happens whenever the screen is on, not just when the ambient display wakes up.
mk...@gmail.com <mk...@gmail.com> #93
I'm experiencing a flashing screen issue too :(
je...@gmail.com <je...@gmail.com> #94
Add me to the list. My Pixel 3 started doing this yesterday.
ar...@gmail.com <ar...@gmail.com> #95
This is happening to me as well. It's scary and happens intermittently.
ma...@gmail.com <ma...@gmail.com> #96
I also have the pixel three, unlocked, non xl version, and it flashes often when the screen wakes up. Glad I'm not alone but mad this is happening!
jv...@gmail.com <jv...@gmail.com> #97
This started happening to my pixel 3 today. Unlocked version, purchased from the Google store. Flashing screen seems to happen less often when I set the screen to full brightness and adaptive brightness turned off. This is annoying as heck. I like this phone but I'm starting to regret it now.
jo...@gmail.com <jo...@gmail.com> #98
Issue came back for me yesterday. Still inconsistent, and not easy to replicate. Contacted support they are sending me a new device after trying to have me just shut off ambient display. That was some great support, telling me to turn off a major feature of the phone.
je...@gmail.com <je...@gmail.com> #99
Pixel 3Xl screen flicker with green tint just started today. Happens at random but mostly when going to the lock screen.
ob...@gmail.com <ob...@gmail.com> #100
I have the same screen flash on my newly acquired pixel 3 when unlocking.
el...@gmail.com <el...@gmail.com> #101
I have the same issue!
It is quite annoying, because my phone is just over a week old... :-/ Whenever I put the phone into sleep for the always on display, a yellow flash comes up. Sometimes, I even have this issue while using the phone rendering it completely useless. I have tried a factory reset and even turning off the always on function didn't resolve the issue. Is it broken already?
It is quite annoying, because my phone is just over a week old... :-/ Whenever I put the phone into sleep for the always on display, a yellow flash comes up. Sometimes, I even have this issue while using the phone rendering it completely useless. I have tried a factory reset and even turning off the always on function didn't resolve the issue. Is it broken already?
mo...@googlemail.com <mo...@googlemail.com> #102
My pixel 3 has started doing this tonight as well. Fine in use (for now) but as soon as it goes into sleep it flashes once and then intermittently when the ambient display finds its light level.
Reset twice and safe mode fails to fix the issue.
Reset twice and safe mode fails to fix the issue.
ra...@gmail.com <ra...@gmail.com> #103
Same issue started to affect my Pixel 3, less than 3 days old. Turned off always on and send to be ok.
ha...@gmail.com <ha...@gmail.com> #104
Started on my wife's pixel 3 today.
da...@googlemail.com <da...@googlemail.com> #105
Still no response from Google? I'd like to know if this is a hardware issue or if it can be solved with an update. I don't want to return my phone as it seems just a likely to happen with a replacement phone.
mb...@gmail.com <mb...@gmail.com> #106
Also just started seeing this today.
zi...@gmail.com <zi...@gmail.com> #107
Issue started today for me, entire screen constantly flashes green/yellow. The phone is virtually unusable! Good thing I'm not epileptic
ho...@gmail.com <ho...@gmail.com> #108
I've had my pixel 3 less than 24 hours and mine started doing the same screen flickering thing many of you have described. In my case it flickers the bottom half of the screen sometimes, generally when going to the always on screen image showing the time and date.
Also today the bottom 3/4 of the screen got a green hue to it, on several occasions, but then later went away.
See attached picture for green taking over most of my screen.
Also today the bottom 3/4 of the screen got a green hue to it, on several occasions, but then later went away.
See attached picture for green taking over most of my screen.
aj...@gmail.com <aj...@gmail.com> #109
My pixel 3 has just started to randomly flash and consistently began to get worse and worse like a strobe light.
Tried updates and restore, still doing it?
Please help!!
Tried updates and restore, still doing it?
Please help!!
j....@gmail.com <j....@gmail.com> #110
Started w lock flash. Now flashing bottom half of screen. Terrible.
cv...@gmail.com <cv...@gmail.com> #111
Pixel 3, I get a single bright flash or continuous greenish flickering every time I lock the screen.
sk...@gmail.com <sk...@gmail.com> #112
I have also had this issue with the strobe flashing. I unfortunately didn't get a video or picture of it because it surprised me and was so blindingly bright that I rushed to turn the phone off. I restarted in safe mode and have not had this happen again, however when notifications come up on the lock screen it flashes at higher brightness before reducing to what I have it set at. I have never had the ambient brightness feature on. Have been meaning to do a factory reset, just haven't devoted the time to it.
sk...@gmail.com <sk...@gmail.com> #113
...clarification. I meant to say I don't use the adaptive brightness feature, I set it manually. I do have the ambient display set for new notifications and this is where the routine brightness flashes occur.
na...@gmail.com <na...@gmail.com> #114
I've had the phone roughly 2 weeks, screen just started flashing none stop. shutting down ambient display didn't help, nor did a system reset. taking my phone back into verizon right after I finish posting this.
sa...@gmail.com <sa...@gmail.com> #115
This issue just started happening in my Pixel 3. No issues in the 2 weeks prior. I have Ambient Display turned off.
ro...@gmail.com <ro...@gmail.com> #116
Same issue started happening today. 4 days after I got my Pixel 3 (white).
jv...@gmail.com <jv...@gmail.com> #117
I've noticed mine only flashes at night, after midnight. Usually when it's plugged in or when I have the head phones plugged in. I had no issues when I drove two hours yesterday, obd2 app on the whole time, Pandora playing, and plugged in. Also when it happens and I turn the brightness to 100% it tends to stop, most of the time anyway. I have the ambient off and lift to check off. I am using the original charger as well.
da...@googlemail.com <da...@googlemail.com> #118
Managed to record it happening last night, this isn't even through worst it's been, either.
https://youtu.be/6pTdjMleDWg
Still no official word from Google. I'll be returning my phone for a refund this week.
Still no official word from Google. I'll be returning my phone for a refund this week.
ro...@gmail.com <ro...@gmail.com> #119
My pixel 3 had only been activated for ten days. First the screen flashed like lightening and now the entire screen is flashing green. I could not use by GPS for driving and missed a text from the doctor when my friend was undergoing a procedure and I was the contact person. Called Google but they want to me to send in my phone then after they receive it, they will send me a new one. I cannot be without a phone for 8-10 business days. Their defected phone and I am inconvenienced to get a replacement. Who knows if the replacement will be defective? I believed that Google was a reputable company that stood behind their product. I am wrong
fr...@gmail.com <fr...@gmail.com> #120
I activated my Pixel 3 on Nov 28. Yesterday evening it started flashing. After turning Ambient Display off it seems working correctly again.
at...@gmail.com <at...@gmail.com> #122
Just experienced this for the first time today. Screen was off, I hit the power button to unlock the phone and the screen flashed bright white before coming alive and showing me my lock screen. I tried to replicate and it only seemed to occur with a power button unlock and not fingerprint sensor unlock. I have performed a soft reset only,
ku...@gmail.com <ku...@gmail.com> #123
My phone flashes bright green when I turn off screen and when I wake with fingerprint. Tried disabling ambient, factory reset, and safe mode with no joy.
Pixel 3 Fi with December 2018 update.
Pixel 3 Fi with December 2018 update.
ku...@gmail.com <ku...@gmail.com> #124
Also, add that I am getting replacement phone due to bottom half of screen always appearing pink, so my green flash instead of white could be due to that.
ma...@gmail.com <ma...@gmail.com> #125
Bottom half of Pixel 3 (the smaller one) screen flashing very brightly when screen locking. Seems to happen when ambient display (clock) is enabled. Brand new phone :-(
ye...@gmail.com <ye...@gmail.com> #126
It happened to me a few times this week. I got the phone since Nov.
kr...@hotmail.com <kr...@hotmail.com> #127
I am having the exact same issue. Bottom half of the Pixel 3 flashes like a strobe light, green with white, nearly every time it goes to "sleep" and sometimes on start up.
Purchased Nov. 22, operated for the first time on Nov. 25, flickering issue began on Thurs., Dec. 6.
Turned phone off and on, problem subsided until later on Friday, Dec. 7. Then on Sat., Dec. 8, it began holding the bottom half of screen in green light instead of just flashing. Now it is almost continuous flashing any time I do anything.
Videos of both issues attached.
I took it back to the Verizon store, and because there is an extremely small ding on the top of my shell (which was a result of a bump yesterday, 12/10), they are telling me it is damaged and won't process through as a warranty claim. This absolutely did not happen because of damage. I am so frustrated and don't know what to do next ... super expensive purchase to be having an issue like this less than two weeks out of the box.
Purchased Nov. 22, operated for the first time on Nov. 25, flickering issue began on Thurs., Dec. 6.
Turned phone off and on, problem subsided until later on Friday, Dec. 7. Then on Sat., Dec. 8, it began holding the bottom half of screen in green light instead of just flashing. Now it is almost continuous flashing any time I do anything.
Videos of both issues attached.
I took it back to the Verizon store, and because there is an extremely small ding on the top of my shell (which was a result of a bump yesterday, 12/10), they are telling me it is damaged and won't process through as a warranty claim. This absolutely did not happen because of damage. I am so frustrated and don't know what to do next ... super expensive purchase to be having an issue like this less than two weeks out of the box.
ma...@gmail.com <ma...@gmail.com> #128
Now it's strobing constantly, making it almost unusable. On a business trip with no way of returning to store, so stuck with a dud £700 phone for now. Furious
ly...@googlemail.com <ly...@googlemail.com> #129
Still getting the bright white flash when I recieve a notification and the phone is locked. Thought it might patch in December's security update but apparently not. Not happening often bu concerned about it becomming more frequent. Don't really want to return the handset if others are having the same issue on new handsets. Surely there has to be an update soon?!
he...@gmail.com <he...@gmail.com> #130
Same issue started within a few days of receiving.
we...@gmail.com <we...@gmail.com> #131
Just over a week after getting my pixel 3 from Best buy the green flickering screen started. Working on sending it back to Google for a replacement. Attached pic.
[Deleted User] <[Deleted User]> #132
Same issue. Screen flashes white when waking from sleep due to notification or ambient display being triggered. UK Pixel 3.
wi...@gmail.com <wi...@gmail.com> #133
I was getting this regularly when the screen went to sleep but haven't seen it happen since the December update.
da...@gmail.com <da...@gmail.com> #134
I am currently on my 3rd pixel 3 (non XL) handset. Previous 2 both started with this problem after 6 days of use. I took back to Carphone Warehouse and they were happy enough to replace.
Thought I was just really unlucky, but just discovered this thread and realise this is becoming a big problem.
New phone is 3 days old and so far ok, After reading here, I've just turned off all ambient screen settings to try and preserve the screen. Hopefully this is something which can be fixed with a software update or handset replacements to be issued once the hardware defect is resolved.
Thought I was just really unlucky, but just discovered this thread and realise this is becoming a big problem.
New phone is 3 days old and so far ok, After reading here, I've just turned off all ambient screen settings to try and preserve the screen. Hopefully this is something which can be fixed with a software update or handset replacements to be issued once the hardware defect is resolved.
ch...@gmail.com <ch...@gmail.com> #135
I'm getting the bright white flash as well. Project Fi Pixel 3 direct from Google.
se...@gmail.com <se...@gmail.com> #136
Mine also just started doing this after I've had the phone about two weeks. I got a security update yesterday so perhaps it's related to that. As others have said, if replacement unites have the same issue I suppose there's no point in asking for a replacement.
se...@gmail.com <se...@gmail.com> #137
Units*
To elaborate, it's an unlocked Pixel 3 (non XL).
To elaborate, it's an unlocked Pixel 3 (non XL).
he...@hotmail.com <he...@hotmail.com> #138
I have the same issue with my Pixel 3. Bought the phone from google on November 20th. It flashed on me a few times, I thought I was going to have a seizure. Any updates from Google?? I really like this phone but this issue is annoying the hell out of me.
he...@hotmail.com <he...@hotmail.com> #139
I bought 2 units, for myself and my wife. Same problem on both phones! this is horrible
ku...@gmail.com <ku...@gmail.com> #140
Got a pixel 3 replacement (old one had this issue and the bottom half of the screen was permanently pink). New one does not flash/flicker even after updating to December. Crossing my fingers
bl...@gmail.com <bl...@gmail.com> #141
Same problem occured just today. Screen flickering, even if the phone is shut off.
[Deleted User] <[Deleted User]> #142
I'm having this problem as well. Full brightness white flash when ambient display comes on.
wi...@gmail.com <wi...@gmail.com> #143
Earlier mentioned it seemed to have gone away for me after December update but can confirm it's still happening.
jc...@gmail.com <jc...@gmail.com> #144
Bought my pixel 3 last week, experiencing this issue now occasionally. Has happened twice today.
st...@vanbeerschoten.net <st...@vanbeerschoten.net> #145
My Pixel 3 started doing this about an hour ago. Fully updated with the December update. Had the update since the day after it was released.
Anecdotally, just before I noticed this for the first time, I used my flashlight for several consequtive minutes. Not sure if it's related.
Anecdotally, just before I noticed this for the first time, I used my flashlight for several consequtive minutes. Not sure if it's related.
ho...@gmail.com <ho...@gmail.com> #146
My screen sometimes flashes white upon locking
ma...@gmail.com <ma...@gmail.com> #147
Happens when i unlock my phone or want to see the notifications i have.
ke...@ie.suberic.net <ke...@ie.suberic.net> #148
This started happening to me just after I applied the December update. Very frustrating. It's unusable in this state.
do...@gmail.com <do...@gmail.com> #149
Started happening to me today. Phone is barely a week old.
sh...@gmail.com <sh...@gmail.com> #150
Have had my Google Pixel 3 XL (Sprint) for about 2 weeks and this has happening to me since the 2nd day, even prior to applying the December update. I disabled adaptive brightness and Night Mode and did not see it recur. Then I re-enabled Night Mode and did not see it recur. Then today I saw it again and checked and adaptive brightness had been re-enabled (not sure when, maybe during a reboot). I've disabled adaptive brightness again and will see if it recurs, but it's frustrating because that feature is a great battery saver and the battery was already one of my concerns with getting this phone.
im...@gmail.com <im...@gmail.com> #151
Started happening to me today, got my phone about a week ago from Google.
ej...@gmail.com <ej...@gmail.com> #152
I am on a replacement Pixel 3 and it is happening again. The same exact issue as the last one I had to return. The only difference is that the bright green flash is a little more intense than the last one.
st...@gmail.com <st...@gmail.com> #153
I've had the phone for about a month (bought 2 at the same time)
One phone started having the issue a couple days ago, the other phone is fine... I'm HOPING it's a software issue.. but i double it..
Has googled replied at all regarding this? it makes the phone pretty much unusable..
One phone started having the issue a couple days ago, the other phone is fine... I'm HOPING it's a software issue.. but i double it..
Has googled replied at all regarding this? it makes the phone pretty much unusable..
do...@gmail.com <do...@gmail.com> #154
I'm getting mine replaced by the carrier over the weekend as Google wanted to leave me without any device for 10 days minimum. Reading all these comments I do not hold out much hope of the replacement faring any better. Seems to be mostly the standard PIxel 3 which I believe are LG screens. I don't see how it can be software related.
If this second device goes the same way I might look at binning it off.
If this second device goes the same way I might look at binning it off.
wa...@gmail.com <wa...@gmail.com> #155
I've had my phone for less than a month and it has flashed super bright twice. The first time I thought I was seeing things. It happens when the screen is dark and gets turned back on.
co...@gmail.com <co...@gmail.com> #156
Happened to me as well. Pixel 3 (not XL) clearly white 64 GB. As an observation, it seems that the flash starts when the phone exceeds a certian temperature, after some use. The hotter the phone gets, more chances that the flash is there. If you let the phone some time to cool down, then no more flashes.
But as I said, it's just an observation, not sure if this is the reason.
But as I said, it's just an observation, not sure if this is the reason.
do...@gmail.com <do...@gmail.com> #157
I can confirm that mine seems to have stabilised after turning off ambient display. Will keep an eye on it and also try both settings when I get my replacement to see if it's consistent.
me...@gmail.com <me...@gmail.com> #158
Same issue. Pixel 3, 64GB, Google Fi, three weeks old
rc...@gmail.com <rc...@gmail.com> #159
My screen occasionally flashes a bright light when turning it on. It's happened 6 times and I've owned the phone for 3 weeks. It's a verizon Pixel 3, 64GB, (not XL).
ma...@gmail.com <ma...@gmail.com> #160
Mine has also stabilised after turning adaptive brightness off. Obviously this is unacceptable but at least I can use the expensive new phone again...
Also noticed that the problem only starts after the phone has been used for a few minutes (similar to the observation about heat in #154 above).
Also noticed that the problem only starts after the phone has been used for a few minutes (similar to the observation about heat in #154 above).
ep...@gmail.com <ep...@gmail.com> #161
I have a pixel 3 I've had for about 2-2 1/2 weeks. I've seen it flash from the black locked screen a few times. It got progressively more often, until today when about the bottom 1/3rd of the black locked screen will flicker white for 2 or 3 seconds after the phone is locked. Is it certain this is a software issue, rather then a hardware issue?
ch...@gmail.com <ch...@gmail.com> #162
Have had my Pixel 3 64gb from Verizon for about 3 weeks and flash initially started with ambient display on. I turned it off and it happens less often about once every day to two days at random so I can't reproduce it. I'm not sure if Verizon will replace it if I can't reproduce the issue in store
al...@gmail.com <al...@gmail.com> #163
I ordered my Pixel 3 through Optus (in Australia) and had this screen flickering issue from day 4 of use. Contacted Google, went through all of the troubleshooting (safe mode, factory reset twice, ambient display settings) and it was still flickering with this yellow/lime tinge. Decided to go back to the store since there was a waiting time for me to send my phone to Google to be assessed and thought I might be able to get a brand new Pixel 3 over the counter. I only had the phone 4 days.
I took the phone back to an Optus store to see if they could send it off to be repaired/given a replacement device. They refused to give me a replacement since they couldn't witness the issue themselves and it needed to be sent to their technicians for it to be investigated further.
Picked up my Pixel 3 and within 36 hours the screen flickering was back so I went back to the store to see what they could do to resolve the issue.
The frustrating thing is that the two times I have gone into store, the issue wouldn't show in front of the manager so they were limited as to what they could do for me at the time.
In all honesty cannot trust the Pixel 3 as a product since the device is heading back for a second time to be assessed. I've had the Nexus 5, Google Pixel before the Pixel 3 and I've stuck with them because their hardware/software has been second to none - in the past..
Fair to say, I'll probably be trying to sort out a plan with Samsung or another brand where the build quality/customer service is superior than Google's.
https://drive.google.com/file/d/1ksWEwVjxntyigrzMwVb5-FlJ5TxNkRcM/view?usp=drive_web (Pixel-3-flickering-video.mp4)
I took the phone back to an Optus store to see if they could send it off to be repaired/given a replacement device. They refused to give me a replacement since they couldn't witness the issue themselves and it needed to be sent to their technicians for it to be investigated further.
Picked up my Pixel 3 and within 36 hours the screen flickering was back so I went back to the store to see what they could do to resolve the issue.
The frustrating thing is that the two times I have gone into store, the issue wouldn't show in front of the manager so they were limited as to what they could do for me at the time.
In all honesty cannot trust the Pixel 3 as a product since the device is heading back for a second time to be assessed. I've had the Nexus 5, Google Pixel before the Pixel 3 and I've stuck with them because their hardware/software has been second to none - in the past..
Fair to say, I'll probably be trying to sort out a plan with Samsung or another brand where the build quality/customer service is superior than Google's.
di...@gmail.com <di...@gmail.com> #164
Same issue here. Google Fi, Pixel 3. Running Android 9 and I have a security patch from December 5. Currently the screen is flashing white every time that the screen locks (regardless if I let the screen lock by itself or if I press the side button and force lock). It is also flashing when the screen is locked and notifications start coming in.
It is so weird. I did not notice this flashing before the December 5 update, but I bought the phone near the end of November, so I had not used it enough (though, I think I would have noticed this behavior earlier too).
It is so weird. I did not notice this flashing before the December 5 update, but I bought the phone near the end of November, so I had not used it enough (though, I think I would have noticed this behavior earlier too).
zr...@gmail.com <zr...@gmail.com> #165
Same issue here on the regular Pixel 3. I just noticed the flash for the first time today when my phone woke for a notification. I keep my phone on my desk while I'm at work and the bright flash made me dizzy for a second, I am not epileptic or anything but I really felt like I could have complications from that flash if it hits me when I least expect it ie in bed at night or something. I notice this issue when my phone wakes for a notification, or when I double tap the screen. Turning off Adaptive Brightness has not solved this issue.
I'm really hoping its just a software issue and can be patched ASAP, otherwise I wont be happy. I've loved the transition from iPhone so far but this random flash is so jarring it makes me hesitant to open my phone sometimes. If it persists, I may go down the avenue of a RMA or an outright return if at all possible. Never had this issue any previous phones.
I'm really hoping its just a software issue and can be patched ASAP, otherwise I wont be happy. I've loved the transition from iPhone so far but this random flash is so jarring it makes me hesitant to open my phone sometimes. If it persists, I may go down the avenue of a RMA or an outright return if at all possible. Never had this issue any previous phones.
do...@gmail.com <do...@gmail.com> #166
Latest update is that the whole screen is flickering today even with ambient display off. We'll see if the replacement is any better but I'm not holding out much hope. Google seem to be in denial that there is any issue.
bh...@gmail.com <bh...@gmail.com> #167
Just got a pixel 3 from the Google store. Arrived yesterday, transferred everything over. I plugged it in to charge when I went to bed and I woke up with the screen lit up half way through the night. It was tinted white and green, with many visible lines. After fiddling with the ancient display settings, I now have it where it flashes bright white at unlock, but otherwise appears ok
st...@gmail.com <st...@gmail.com> #168
I'm also having the same issue with my pixel3. Has anyone figured out a solution?
ba...@gmail.com <ba...@gmail.com> #169
Mine is flashing all the time.. I've tried all the ideas with no luck.
ej...@gmail.com <ej...@gmail.com> #170
I've disabled Ambient Display along with the option to have the screen wake up with every new notification and it seems the flash has gone away completely. Maybe there's something wrong with the actual display itself whenever Ambient Display is on.
go...@gmail.com <go...@gmail.com> #171
Same thing happens to my new Pixel 3. When waking up it will flash. Not all times upon wake-up but I'm afraid it's going to get worse. Why would they sell a product at this price with an annoying defect like this?
di...@gmail.com <di...@gmail.com> #172
Tonight I have no issues. This is so weird.
jo...@gmail.com <jo...@gmail.com> #173
Ambient Display causes a flash on my brand new Pixel 3. Scared me half to death at 1 am locking my phone.
gu...@gmail.com <gu...@gmail.com> #174
I received a brand new pixel 3 this morning. I transferred the data from my Pixel 1 phone. After a few hours of usage (taking photos, sending messages, browsing the internet, editing photos) towards the end of the afternoon the screen started flickering, and a few minutes later half the screen lit up in bright green and the entire screen started intermittently flashing, with the bright green part sometimes even increasing to a larger part of the screen with intermittent horizontal stripes. When turning off the phone, the screen would go black and even continue flickering/flashing for about 10 seconds with a horizontal stripe.
I contacted Google Support and described the symptoms. By their suggestion, tried updating the software, as well as a factory reset. Both these approaches seemed to temporarily work, but ultimately the flashing/flickering would start again, in the first case after a few minutes, and in the second case after a few hours of usage. Now, whenever I unlock the phone or use it it will start flickering and/or flashing bright green. The behavior occasionally changes back to flickering when manually changing the screen brightness, but ultimately returns to bright flashing. When turning off Adaptive Brightness the issue resides temporarily, but again returns after some usage.
These problems are rendering the phone practically unusable, since the part of the screen that experiences the bright green flashing becomes unreadable, and the flickering and bright flashing is extremely uncomfortable to look at.
Since all the routine troubleshooting options (installing updates, factory reset) have been exhausted, Google will ship me a replacement device. I was assured by the Google service employee that it will be a brand new device that was thoroughly tested and should therefore not exhibit these issues.
I contacted Google Support and described the symptoms. By their suggestion, tried updating the software, as well as a factory reset. Both these approaches seemed to temporarily work, but ultimately the flashing/flickering would start again, in the first case after a few minutes, and in the second case after a few hours of usage. Now, whenever I unlock the phone or use it it will start flickering and/or flashing bright green. The behavior occasionally changes back to flickering when manually changing the screen brightness, but ultimately returns to bright flashing. When turning off Adaptive Brightness the issue resides temporarily, but again returns after some usage.
These problems are rendering the phone practically unusable, since the part of the screen that experiences the bright green flashing becomes unreadable, and the flickering and bright flashing is extremely uncomfortable to look at.
Since all the routine troubleshooting options (installing updates, factory reset) have been exhausted, Google will ship me a replacement device. I was assured by the Google service employee that it will be a brand new device that was thoroughly tested and should therefore not exhibit these issues.
xq...@gmail.com <xq...@gmail.com> #175
Three day old pixel having the same problem from Verizon, this needs to get fixed. Hopefully it's software issue.
ko...@gmail.com <ko...@gmail.com> #176
My one week old Pixel 3 started this today. The bottom part of the screen flashes white when turning off screen. Disabling ambient display solves the problem, but this is unacceptable. Now come Google not even bothered to give feedback to such a critical issue? This is a very expense phone...
di...@gmail.com <di...@gmail.com> #177
Today it is happening again. I thought it was ambient light too, but no, it is more general.
ni...@gmail.com <ni...@gmail.com> #178
Pixel 3 not XL, same Problem! Hope is Software and an Update come soon!
gc...@gmail.com <gc...@gmail.com> #179
I switched from and iPhone to the Google pixel 3. I had it for 1.5 wks and bottom half of sleep screen would have a flashing strobe of white light and crazy lines across the lower half of screen which the in it way to make it stop was to turn the phone off and leave it off. This only seemed to happen in the evening. My Verizon store replaced it. Now I have had my replacement about 2 weeks and now when the phone goes to sleep or I put to sleep it does a single white light flash again. Seriously fix the oroblem. I really like the phone but this is ridiculous.
mw...@gmail.com <mw...@gmail.com> #180
Had the phone one week. Have tried turning off the ambient phone setting, which sadly didnt work, neither did factory reset.
jv...@gmail.com <jv...@gmail.com> #181
Maybe this will help. Ever since I've turned off the "Wind Down" feature in the digital wellness settings I have not had the flashing screen come back. Going on 4 days with no flash. I also have all the ambient settings off as well and I am manually setting the brightness. Give it a try and report back if it "fixes" it or not. Although it does suck that I can't use a few features. At some point in the near future I will contact Google and see what can they do about this.
[Deleted User] <[Deleted User]> #182
Switched off all ambient type features - not helping me.
I am starting to think that it's hardware related and caused by heat. As you use the phone, it seems to get worse. But if I leave it for a while, then I can get a few minutes to do a few things, in between seizures. :)
I am starting to think that it's hardware related and caused by heat. As you use the phone, it seems to get worse. But if I leave it for a while, then I can get a few minutes to do a few things, in between seizures. :)
mi...@gmail.com <mi...@gmail.com> #183
I have not been able to replicate this issue due to heat or any kind of usage scenario. It happens often, doesnt matter if my phone is sitting on a table untouched for hours, or not. Light room or dark. The only feature I can turn off that causes it to stop flashing is ambient display. I have never used the "wind down" feature at all, and turning off battery saver, or anything else makes zero difference. This has been an issue literally straight out of the box with the default Android config on two phones for me. I dont care anymore if its a hardware issue, or a software issue. Its a *Google* issue, and it needs to be fixed or the phones need to be refunded. Period. I will be considering going to iPhone for my next device. The lack of communication or urgency from Google is disappointing to say the least.
hm...@gmail.com <hm...@gmail.com> #184
Also having this issue on my Pixel 3. Whole screen flashes white when turning screen on/off. Not sure when else it does it because it just started.
[Deleted User] <[Deleted User]> #185
BTW: For anyone else on this thread - How's it feel to be surfing the net again from your PC! At this juncture, my phone is just green/strobe/fuzzy...
hm...@gmail.com <hm...@gmail.com> #186
I thought it was the entire screen strobe-flashing white/green (Avada Kedavra!), but it does appear to be the bottom half to two-thirds. It does it whenever notifications are received or when turning the screen on or off. Hard reset did not help, nor did running in safe mode. Currently turning off the ambient display works, but I actually want to use that feature. It's like a camera not working on your brand new phone; it's meant to be used.
I've had my Google Pixel 3 all of 4 days. My SO has had his Google Pixel 3 about a week longer and it's still working fine.
I've had my Google Pixel 3 all of 4 days. My SO has had his Google Pixel 3 about a week longer and it's still working fine.
ev...@gmail.com <ev...@gmail.com> #187
I am having the same issue. It does not happen consistently
and cannot replicate... but it has happened at least a dozen times since I've gotten my pixel 3 phone from Verizon.
and cannot replicate... but it has happened at least a dozen times since I've gotten my pixel 3 phone from Verizon.
ib...@gmail.com <ib...@gmail.com> #188
Fixed
le...@gmail.com <le...@gmail.com> #189
Bought my Pixel 3 from Verizon on Black Friday. Ended up getting a dead pixel (ironic) so I got a replacement. Received that one 12/14. Today (12/18) I am suddenly, and randomly, getting this same white flash when I unlock my phone. I have never had the Ambient Display on. I just turned off the Wind Down feature to see if that affects it any. Just wanted to keep this thread alive that it is still an issue :) but mostly :(
un...@gmail.com <un...@gmail.com> #190
My Pixel 3 does this without having ambient display turned on. It will also randomly turn the lower half of the screen a kind of greenish colour. Further to this, it also happens when in recovery and bootloader modes, so it could be a firmware issue.
un...@gmail.com <un...@gmail.com> #191
Addendum: having the screen brightness less than 100% makes the flickering unbearably annoying.
Having the brightness at 100% is like staring at the sun, soooo...
Having the brightness at 100% is like staring at the sun, soooo...
ma...@gmail.com <ma...@gmail.com> #192
Replacement Pixel 3 from Carphone Warehouse (who were great) and same problem less than 24 hours after I got it: https://youtu.be/rwxsp6xEdxY
dm...@gmail.com <dm...@gmail.com> #193
I'm also getting flashing on a pixel 3 screen and only had my phone for 4 weeks.
ca...@gmail.com <ca...@gmail.com> #194
Same here, pixel 3 64 Gb, after a week I noticed the flashing twice, after getting the Phone out of my pocket, ambient display on.
jo...@gmail.com <jo...@gmail.com> #195
Bought three Google Pixel 3 (all 64GB, White):
2 Pixel 3s (Bought Nov 2018) executed a short screen flicker (when display wakes, on/off ambient display)
1 Pixel 3 (Bought Oct 2018) has a major screen flickering problem like the one herehttps://youtu.be/U0VxVlrBFQ0
2 Pixel 3s (Bought Nov 2018) executed a short screen flicker (when display wakes, on/off ambient display)
1 Pixel 3 (Bought Oct 2018) has a major screen flickering problem like the one here
et...@pcschools.us <et...@pcschools.us> #196
My husband got me the Pixel 3 last month. I have started experiencing the flickering issues as well. I can't even determine when the flickering happens. It is all the time. I would like some answers because I'm getting the whole "Why did you leave Apple & the iPhone" from my husband. Seriously?
ro...@gmail.com <ro...@gmail.com> #197
My Pixel 3 is doing this as well.
ne...@gmail.com <ne...@gmail.com> #198
I've got the same issue on my Pixel 3 too (no dropped or any harmful).
ch...@gmail.com <ch...@gmail.com> #199
Second day of my Pixel 3, got hit with this problem. The flashing occurs in the lock screen when ambient display is on, or whenever the screen is on when ambient display is off. So basically I just cannot use this phone at all. Extremely disappointing to put it mildly.
pe...@gmail.com <pe...@gmail.com> #200
I've got same issue, I had my pixel 3 about 4 days and i noticed a flash 2 times when i locked the screen. Ambient display was off, but double tap to wake up display was on, i turned it on less hour ago. I hope, that its only software issue.
dm...@gmail.com <dm...@gmail.com> #201
I found this issue on my pixel 3 occurs when the battery is below 35% and the screen brightness is below 50%.
If I set the brightness to 70% then the screen stops flickering.
I can't get a replacement because I stay out of USA. I feel so upset because it's so expensive and a lot of effort has gone into getting it.
I just hope it's a software bug and Google will fix it soon!
If I set the brightness to 70% then the screen stops flickering.
I can't get a replacement because I stay out of USA. I feel so upset because it's so expensive and a lot of effort has gone into getting it.
I just hope it's a software bug and Google will fix it soon!
lb...@gmail.com <lb...@gmail.com> #202
Me and my girlfriend just got pixel 3 sim free and we've factory reset , safe mode etc and still the screen is glitching out and flahsing bright white light and the phone is only a week old !
Not impressed
Not impressed
kg...@gmail.com <kg...@gmail.com> #203
I just started noticing this issue yesterday; thought I was imagining things out of the corner of my eye until I sat and waited for it to happen. There seriously hasn't been an official response from Google, nor a fix in over a month since this issue was first reported? I'll try a reset later but based on other people's comments I don't expect it to work.
be...@robson.ph <be...@robson.ph> #204
Per comment #201 , I also think this has something to do with how long the device has been running.
I turn my phone off each evening and turn it on again in the morning. At around 10pm or 11pm in the evening the flash will start to appear when switch to ambient display or from ambient display. I've now had the phone for a little over a week (I think), and this behavior is now fairly consistent - the phone is fine in the morning and through the afternoon but by the late evening the flash starts to appear.
I do not think it has to do with battery level as I often turn my phone on in the morning with a low charge level (<40%) and it does not flash - it only flashes in the evening when the phone has been on for a whole day.
This is reproducible for me.
It first appeared for me 48 hours after I first received the phone.
I turn my phone off each evening and turn it on again in the morning. At around 10pm or 11pm in the evening the flash will start to appear when switch to ambient display or from ambient display. I've now had the phone for a little over a week (I think), and this behavior is now fairly consistent - the phone is fine in the morning and through the afternoon but by the late evening the flash starts to appear.
I do not think it has to do with battery level as I often turn my phone on in the morning with a low charge level (<40%) and it does not flash - it only flashes in the evening when the phone has been on for a whole day.
This is reproducible for me.
It first appeared for me 48 hours after I first received the phone.
ej...@gmail.com <ej...@gmail.com> #205
So I thought I wouldn't see the green flash again since turning off Ambient Display but it has happened twice now. I'm on my second black 64gb Pixel 3 after returning the first one with the same issue. Honestly, it kind of looks like a hardware defect at this point that Google just doesn't want to acknowledge. It kind of makes sense considering it's a flagship and all and they don't want the bad publicity but the lack of acknowledgement screams this is a hardware defect that's going to be costly on Google's part to fix.
mi...@gmail.com <mi...@gmail.com> #206
I've tried turning off adaptive brightness. It's been 24 hrs now and I haven't noticed the white flash yet. For what that's worth. Will post if I can confirm otherwise.
de...@gmail.com <de...@gmail.com> #207
I had my pixel 3 for three weeks now and it started only yesterday. however, it happened thrice in 24 hrs. I don't have on adaptive display but Aod is on.
Pixel 3-64gb-Clearly white
Pixel 3-64gb-Clearly white
mi...@gmail.com <mi...@gmail.com> #208
Flashing still occurs with adaptive battery turned off.
mi...@gmail.com <mi...@gmail.com> #209
Adaptive brightness*
ar...@gmail.com <ar...@gmail.com> #210
Happened to me too and the only thing that works is that Turning off Animation duration scale in Developer options. Turn it off and there wont be any flashing. Enable it and it flashes again, so this definitely is linked with animation interacting with the Ambient screen app.
PLEASE FIX !!!
PLEASE FIX !!!
be...@robson.ph <be...@robson.ph> #211
I believe I can now confirm that this is not just about when the phone wakes up (ambient display or otherwise). It happens for me when all adaptive display functions are disabled, and even happens when the phone is in battery power save mode.
My Pixel 3 is now having bouts of flashing when the phone is fully on (e.g. whilst running an app like Twitter), and can even persist with the screen flashing during the process of shutting down the phone completely (until finally fully off).
This never happens in the morning or through the day, after turning on the phone (I turn my phone off during the night) - but it almost always starts in the late evening after the phone has been on (functioning) all day. I am almost completely convinced this is a hardware fault related to the OLED screen, and occurs when the OLED screen has been operating for an extended period of time.
My Pixel 3 is now having bouts of flashing when the phone is fully on (e.g. whilst running an app like Twitter), and can even persist with the screen flashing during the process of shutting down the phone completely (until finally fully off).
This never happens in the morning or through the day, after turning on the phone (I turn my phone off during the night) - but it almost always starts in the late evening after the phone has been on (functioning) all day. I am almost completely convinced this is a hardware fault related to the OLED screen, and occurs when the OLED screen has been operating for an extended period of time.
to...@gmail.com <to...@gmail.com> #212
Got my Pixel 3 at the end of November and had Ambient Display turned on since like a week, today the lower half of the display always flashes with full brightness, whenever it enters Ambient Display. Turning Ambient Display off resolves the Problem (at least for now) and no flashes occur, when the display wakes.
ro...@digito.com.pl <ro...@digito.com.pl> #213
be...@robson.ph <be...@robson.ph> #214
Adding further information. I have to rescind my previous addition. The phone is now flashing first first being turned on this morning as well.
I have just done a factory reset (twice in fact) and am still experiencing the flashing. Google better start addressing this or I will have to return to my old nemesis - Samsung.
I have just done a factory reset (twice in fact) and am still experiencing the flashing. Google better start addressing this or I will have to return to my old nemesis - Samsung.
fe...@gmail.com <fe...@gmail.com> #215
Having the green screen flickering/strobing as well. Very disappointing considering this is already a replacement device. Both this and the original developed the same problem in less than a month of use.
As others have pointed out, this is unlikely a software issue as it happens regardless of safe mode, factory reset, on boot, and even when powered off and charging. I also doubt this is a temperature issue as I've had it manifest first thing despite the device being cold and powered off for the night (~60F).
IMO, the ambient light flash is simply the first sign of the screen beginning to fail. Google needs to get its act together if it ever wants to be considered for a phone again.
As others have pointed out, this is unlikely a software issue as it happens regardless of safe mode, factory reset, on boot, and even when powered off and charging. I also doubt this is a temperature issue as I've had it manifest first thing despite the device being cold and powered off for the night (~60F).
IMO, the ambient light flash is simply the first sign of the screen beginning to fail. Google needs to get its act together if it ever wants to be considered for a phone again.
co...@gmail.com <co...@gmail.com> #216
I occasionally get a bright white flash from the entire screen when waking up the phone, but not consistently. I have AOD off, but adaptive brightness on.
ge...@gmail.com <ge...@gmail.com> #217
My first Pixel 3 64gb did this after 1 week, I returned it and got another one.
Two weeks later, same thing.
Worst of all though is Google's complete silence about an issue that has already plagued Pixel 2 owners. Hello Google, what's customer service? No offence though but this could be handled more carefully.
Two weeks later, same thing.
Worst of all though is Google's complete silence about an issue that has already plagued Pixel 2 owners. Hello Google, what's customer service? No offence though but this could be handled more carefully.
ma...@gmail.com <ma...@gmail.com> #218
The silence from Google is infuriating. I have chatted to a customer service person online via the Google Store and they have logged a bug report to see what they can do for me. I'd suggest everyone does this, as well as making noise via social media.
ca...@gmail.com <ca...@gmail.com> #219
happens daily on the three Pixel 3 phones in my family.(two XL and one non-XL)
the problem can be replicated... so I'm not sure why Google engineers have chosen to remain silent about it.
the problem can be replicated... so I'm not sure why Google engineers have chosen to remain silent about it.
bo...@gmail.com <bo...@gmail.com> #220
Help me
bo...@gmail.com <bo...@gmail.com> #221
Please help me
mi...@gmail.com <mi...@gmail.com> #222
Impacts me as well on different areas of the screen. Notice this a lot when notifications are coming in and the phone is on the wireless charger.
mr...@gmail.com <mr...@gmail.com> #223
I have the issue, when screen wakes from complete black (in pocket) to ambient display. But not all the time.
When switching ambient display off mitigates it, but doesn't solve the general issue.
German P3 directly from Google Store.
When switching ambient display off mitigates it, but doesn't solve the general issue.
German P3 directly from Google Store.
wb...@gmail.com <wb...@gmail.com> #224
Just started happening tonight on my pixel 3. Went straight to full screen flashing which is virtually continuous and would even continue about 30 seconds after I'd turn the phone off. Everything was working completely fine until it just started. Turning ambient display off has made no difference and neither did doing a factory reset.
tb...@gmail.com <tb...@gmail.com> #225
My pixel 3 just started flashing a green screen. Bought 12/21/18 and started flashing today 12/26/18. I don't have ambient display on. Ive tried resetting, but still happening
ta...@gmail.com <ta...@gmail.com> #226
Have had my Pixel 3 since mid October. For the past month or so, I have noticed the screen flashing when my phone screen is turned on and/or off, both manually or when the screen times out itself. It happens randomly, but more frequently than it should. I tried turning off ambient display, however it happens when it's on and off. Hope it doesn't progress and get worse.
to...@gmail.com <to...@gmail.com> #227
Got a pixel 3 for my wife for Christmas. She lived it for day 1, now day two it starts flashing when ambient display comes. We turned off ambient display and that fixed it but not sure how long that will last. She also wishes she could keep that feature.
mr...@gmail.com <mr...@gmail.com> #228
I had this issue as well. On my second Google pixel now and have had it for about 2 weeks and so far so good.a couple of things I noticed was it seemed to happen mostly in the evening, turning off my auto brightness seemed to help a little and when I tried to use a screen recorder to record the issue, although the flickering flickering was pretty bad, when I played back the screen recording it wasn't there at all.
tb...@gmail.com <tb...@gmail.com> #229
I have exchanged my Pixel 3 for another Pixel 3 with Verizon. I hope that the issue doesn't come back
ka...@gmail.com <ka...@gmail.com> #230
This has started happening to me since last night, the bottom half of the screen is completely white for a few seconds after locking the phone with the always on display on, but now it's doing it even without the aod off, even while i'm using the phone the whole screen is flashing, it's completely unusable, nearly blinding in the dark. I turned it off last night and it was fine this morning, but started again later on, do i return the phone?? What is everyone going to do?
ch...@gmail.com <ch...@gmail.com> #231
This issue just started with my Pixel 3 as well...
Any patches or fixes being talked about in an update?
Any patches or fixes being talked about in an update?
be...@robson.ph <be...@robson.ph> #232
OK... this is now officially weird.
Following from my previous posts (#204, #211, and #214) - the problem now appears to have disappeared.
I have now not had the issue for around 48 hours. All functions are still enabled - the only thing different is that I have used the brightness slider a few times to turn down the brightness.
I will report again if I get any more changes.
Following from my previous posts (#204, #211, and #214) - the problem now appears to have disappeared.
I have now not had the issue for around 48 hours. All functions are still enabled - the only thing different is that I have used the brightness slider a few times to turn down the brightness.
I will report again if I get any more changes.
hm...@gmail.com <hm...@gmail.com> #233
Same as post 232, problem seems to have stopped:
Follow up on posts 184 and 186, it has stopped the strobing/flashing. I have already contacted Google about getting a new phone and they have agreed, but now I'm uncertain if I should follow through. It did it for several days in a row, very consistently but then suddenly stopped a few days ago. All functions are enabled.
Follow up on posts 184 and 186, it has stopped the strobing/flashing. I have already contacted Google about getting a new phone and they have agreed, but now I'm uncertain if I should follow through. It did it for several days in a row, very consistently but then suddenly stopped a few days ago. All functions are enabled.
dm...@gmail.com <dm...@gmail.com> #234
This issue hasn't happened for a week or so on my Pixel 3, So I summarise what I have done on it as follows:
1. Turn off all of the ambient display options(there are four in all now), that means your display would not wake up by arriving new messages or tapping on it or lifting it.
2. Turn off Adaptive brightness, that means you should adjust the brightness manually by brightness slider every time.
3. Keep the display brightness level high than 50% at any time.
4. Select "30 minutes" for display sleep or using some apps to prevent it from getting into sleep automatically after certain minutes. That means you must turn off the display manually before you stop looking at it.
5. Keep the battery level above 30% at any time.
In a nutshell, DON'T LET THE SYSTEM ADJUST THE BRIGHTNESS AND DO IT BY YOURSELF WHEN NEEDED.
I hope this will help someone who can't get a new one from Google like me!
1. Turn off all of the ambient display options(there are four in all now), that means your display would not wake up by arriving new messages or tapping on it or lifting it.
2. Turn off Adaptive brightness, that means you should adjust the brightness manually by brightness slider every time.
3. Keep the display brightness level high than 50% at any time.
4. Select "30 minutes" for display sleep or using some apps to prevent it from getting into sleep automatically after certain minutes. That means you must turn off the display manually before you stop looking at it.
5. Keep the battery level above 30% at any time.
In a nutshell, DON'T LET THE SYSTEM ADJUST THE BRIGHTNESS AND DO IT BY YOURSELF WHEN NEEDED.
I hope this will help someone who can't get a new one from Google like me!
ap...@gmail.com <ap...@gmail.com> #235
Same as post #232 and #233.
Issue seems to have stopped occurring. I have ambient display enabled, which always caused the issue before. No other changes made.
Issue seems to have stopped occurring. I have ambient display enabled, which always caused the issue before. No other changes made.
mi...@gmail.com <mi...@gmail.com> #236
I just brought pixel 3 few days ago and have the screen flickering problem once a day on average
ju...@gmail.com <ju...@gmail.com> #237
Same issue with a pixel 3 bought in Australia. Turning off ambient display seemed to fix it for now. But unacceptable for this pricelevel phone.
su...@gmail.com <su...@gmail.com> #238
pe...@gmail.com <pe...@gmail.com> #239
Same as #211, #213, and everyone else. Google: comments or solutions?
ca...@gmail.com <ca...@gmail.com> #240
I have a pixel 3 phone, and this has been happening since day one. AOD OFF / Ambient Brightness ON. Happens once every 30 or so. Screen is off, when notification arrives whole screen flashes white once then goes to display clock and new notification. Google should at least acknowledge if its hardware or software so customers can evaluate sending phone back RMA or wait for a software update. It would be better for google aswell, because people are sending their phones back and sometimes getting a phone with the exact same problem or worse, it is time consuming for both the customer and a waste of resources for Google.
ma...@gmail.com <ma...@gmail.com> #241
Got a response from Google after uploading bug report from the phone etc. The verdict? Return it to the retailer for a second replacement. As #240 says, what a waste of my time and their resources.
em...@gmail.com <em...@gmail.com> #242
Had to change my newly bought pixel 3 after 1 day because of flash screen.
One week with the second one and it happened once yesterday. Hope it wont get worse
One week with the second one and it happened once yesterday. Hope it wont get worse
zb...@gmail.com <zb...@gmail.com> #243
I'm on my second Pixel 3; the first was returned because of non-stop bright green strobing. After only two weeks, the new one's flashed at me 2 or 3 times in the last day. Every time, the flash has been on wake and at night -- adaptive brightness is on, and ambient display is set only for double-tap and new notifications.
Not a good look, Google. I know silence is your default customer service policy for your free services, but that's not going to cut it for a device of this price.
Not a good look, Google. I know silence is your default customer service policy for your free services, but that's not going to cut it for a device of this price.
ju...@gmail.com <ju...@gmail.com> #244
I've got a Pixel 3, and i have the same problem. The bottom 1/3 of my screen usually flashes when:
* the phone is locked
* a notification arrives when the screen is locked
* when the notification disappears from the lock screen
I've had the phone only 10 days, and the problem has just started.
* the phone is locked
* a notification arrives when the screen is locked
* when the notification disappears from the lock screen
I've had the phone only 10 days, and the problem has just started.
ld...@gmail.com <ld...@gmail.com> #245
Same happened to me tonight. Bottom half of screen flickers, then strobe-flashes. What's going on? Should I return this 1k$+ phone or what?
ma...@gmail.com <ma...@gmail.com> #246
Just started happening again after about two days on my THIRD HANDSET.
When are Google going to address this??
When are Google going to address this??
li...@gmail.com <li...@gmail.com> #247
Has happened to me 3 times. Bright flash as I unlock the screen.
ma...@gmail.com <ma...@gmail.com> #248
The Google representative I've been dealing with has suggested I also give feedback on this issue "from the device through Settings > About phone > Help & feedback" but otherwise, recommends using the retailer warranty to give fourth handset (or return the phone, I guess).
lk...@gmail.com <lk...@gmail.com> #249
My pixel 3 started just when I turned off the screen by flashing white once. Now the entire bottom half is flickering consistently from generic background to Bright white. Haven't been able to get it to stop and it's giving me bad headaches, borderline migraines that did not occur with use of my former phone, Galaxy 7.
ma...@gmail.com <ma...@gmail.com> #250
Issue started happening on my Pixel 3 last night. Product has been in use since 26 Dec. Problem revealed itself 31 Dec 2018. Appears to consume 1/2 of the Always On Display, and all of an unlocked display.
jo...@gmail.com <jo...@gmail.com> #251
Just started happening on my replacement Pixel 3. AWESOME! Talking with support now.
sc...@gmail.com <sc...@gmail.com> #252
I'm onto my third replacement phone now and it just started flashing after just a day of use. don't know if I want to continue to use the pixel if it keeps messing up... need to change the LG panels cuz they are horrible!
be...@gmail.com <be...@gmail.com> #253
I'm also having this issue. Lower 2/3 of the screen when going from usage into Always On Display. Not happening all the time, but in most of the cases.
jo...@gmail.com <jo...@gmail.com> #254
I have the same issue. I had the Pixel 3 since launch and less than 2 weeks in it starts to flash and strobe to the point where the phone is unusable.
After going through the trouble shooting steps with Google support, I exchanged it for a new device.
6 weeks with the exchanged Pixel 3 and I still have experienced the same issue, just not as frequent.
After going through the trouble shooting steps with Google support, I exchanged it for a new device.
6 weeks with the exchanged Pixel 3 and I still have experienced the same issue, just not as frequent.
me...@gmail.com <me...@gmail.com> #255
Also having this issue on my phone.
an...@googlemail.com <an...@googlemail.com> #256
I'm having the same issue > Pixel 3 flickers one time white in the lower 1/3 of the display when the phone is locking with Power Button and Always on Display is activated. It started ~ 1 week after I bought it. As I permantly deativated Always on Display (as a workaround) > there is no flickering at all. Double tap to wake currently works for me without issues and Smart Unlock at home is also activated.
cb...@gmail.com <cb...@gmail.com> #257
Same problem here, phone screen randomly flashing when locked and unlocked
sa...@gmail.com <sa...@gmail.com> #258
Problem just began on my P3 this evening.
UK, bought direct from Google store in Nov.
Will try the suggested workarounds.
Steve.
UK, bought direct from Google store in Nov.
Will try the suggested workarounds.
Steve.
sa...@gmail.com <sa...@gmail.com> #259
Same issue on my pixel 3, happens quite frequently now
mr...@gmail.com <mr...@gmail.com> #260
Same issue on my Pixel 3.
Started about a week after I got it during first week of launch. Turning off AOD stops this. Had it off for a couple days, didn't happen for little while after I turned it back on. Then it started again.
Video I took of it October 29th 2018 -https://youtu.be/fe9zBFx1t4w
Did a Factory Reset on the Jan 2, and it's still happening.
Started about a week after I got it during first week of launch. Turning off AOD stops this. Had it off for a couple days, didn't happen for little while after I turned it back on. Then it started again.
Video I took of it October 29th 2018 -
Did a Factory Reset on the Jan 2, and it's still happening.
lj...@gmail.com <lj...@gmail.com> #261
Same here!
le...@gmail.com <le...@gmail.com> #262
same issue. the bottom half flickers.
ge...@gmail.com <ge...@gmail.com> #263
Same here.
Got a Pixel 3 64GB, started flashing mostly lower half of display (but actually quite random parts of the screen) on lock screen with activated always-on ambient display. Happened after roughly 1.5 weeks of use. Returned the unit to get another one. Now I have the same issue with the second device, started doing it again after 2 weeks of use. Past the delay to return the device, so I'll have to send it in for warranty.
With all due respect, when will we get an official update on this? Seems like more than enough of a critical mass has this issue.
Got a Pixel 3 64GB, started flashing mostly lower half of display (but actually quite random parts of the screen) on lock screen with activated always-on ambient display. Happened after roughly 1.5 weeks of use. Returned the unit to get another one. Now I have the same issue with the second device, started doing it again after 2 weeks of use. Past the delay to return the device, so I'll have to send it in for warranty.
With all due respect, when will we get an official update on this? Seems like more than enough of a critical mass has this issue.
cl...@gmail.com <cl...@gmail.com> #264
Yesterday I had same issue here after bought my Pixel 3 less than a month ago from the Google German store. I opened an incidence writing to the google support team. They said they will solve the problem in 24-48 hours but I doubt.
Got a Pixel 3 128GB, like for most of you the screen started flashing mostly lower half of display, stopping doing this after turning off the screen. It is incredibly disappointing
Seems really a critical mass has this issue.
Got a Pixel 3 128GB, like for most of you the screen started flashing mostly lower half of display, stopping doing this after turning off the screen. It is incredibly disappointing
Seems really a critical mass has this issue.
me...@gmail.com <me...@gmail.com> #266
Same issue for me just started today. Had the phone less than a week and now the whole screen flashes a bright white on locking.
st...@gmail.com <st...@gmail.com> #267
Joining the party! Same issue as comment #266 . This is really annoying given the fact that it's not a cheap phone. I was torn between the pixel 3 and one plus 6. Coming from a nexus 6p, I decided to stick with Google as I like the vanilla android experience and the fact that the pixel is a smaller phone that one plus 6. Any update from Google on the issue?
[Deleted User] <[Deleted User]> #268
Yep. Started last night. Scared the crap out of me. Lol. It's discouraging that it's being reported that replacement phones are also doing it. And I was so excited to get my pixel 3. I have phone connectivity issues as well. Sometimes it take a second or two for the phone to connect after I answer and occasionally other people just can't hear me.
ch...@gmail.com <ch...@gmail.com> #269
Just started for me today as well, only a couple of green lines flashing when I lock the phone with ambient display turned on right now, but having seen how it's progressed for some people I am a little worried about this! Some communication about this issue from Google would be very helpful.
jo...@gmail.com <jo...@gmail.com> #270
My 2nd replacement comes monday, but this is all mine does now. It doesn't go away at all.
cl...@gmail.com <cl...@gmail.com> #271
I continue the story after my comments #264 and #265
The google support team responded to me and they are trying to convince me that the device "need to take a break" from use. I think they did not understand the problem, otherwise such answer would make me furious. My email was very clear.
The google support team suggested to limiting the use of the phone turning off features, and checking if apps are running in the background, etc.. I cannot believe such answer.
I responded immediately attaching the picture that I also attach here. Have a look at my screen.
The google support team responded to me and they are trying to convince me that the device "need to take a break" from use. I think they did not understand the problem, otherwise such answer would make me furious. My email was very clear.
The google support team suggested to limiting the use of the phone turning off features, and checking if apps are running in the background, etc.. I cannot believe such answer.
I responded immediately attaching the picture that I also attach here. Have a look at my screen.
ma...@gmail.com <ma...@gmail.com> #272
Same here. Pathetic Experience as I bought this over the new year and it started flickering within 3 days. Going to return the phone.
ma...@gmail.com <ma...@gmail.com> #273
That is how my screen looks 6th January 2019
ki...@gmail.com <ki...@gmail.com> #274
Screen started flashing tonight and now does it every time I turn off screen AND when I wake it.
th...@gmail.com <th...@gmail.com> #275
I have had the Pixel 3 for 5 days and the screen is a constant green flashing colour, it's nearly impossible to see what I am doing on it. If I keep the phone locked for a few hours and not use it, the flashing stops for a bit but comes back even worse than before!
Moved away from Apple because I found them unreliable, but now I am considering switching in my faulty Pixel for the new IPhone as I don't want to risk receiving another Pixel with this screen issue. Really disappointed as I thought the phone was fantastic before this started happening...
Moved away from Apple because I found them unreliable, but now I am considering switching in my faulty Pixel for the new IPhone as I don't want to risk receiving another Pixel with this screen issue. Really disappointed as I thought the phone was fantastic before this started happening...
ra...@gmail.com <ra...@gmail.com> #276
Same problem here. Flickering green.
ka...@gmail.com <ka...@gmail.com> #277
Mine stopped for like 2 days but then came back again, so if you've got this problem and you're still in warranty don't hope it will go away just get a new one.. hopefully this new one doesn't mess up for me :)
ka...@gmail.com <ka...@gmail.com> #278
And by came back I mean the whole screen was flashing white constantly, unusable
li...@gmail.com <li...@gmail.com> #279
White flash still happening sporadically for me (Pixel 3 64gb).
Hopefully the January update should be out in the next day or so with a fix. Would be really helpful to get an official reply from google in this thread though...
Hopefully the January update should be out in the next day or so with a fix. Would be really helpful to get an official reply from google in this thread though...
va...@gmail.com <va...@gmail.com> #280
This started happening to my Pixel 3 just last month. it just started flashing out of the blue. I restarted the phone and it seemed to solve the problem for that day. But it still is happening sporadically.
wi...@gmail.com <wi...@gmail.com> #281
Can I change my notifications so I just get alerted to status changes and / or announcements on a fix? At the moment I am getting a notification every time someone else reports the problem or perhaps even when everyone comments?!
mi...@gmail.com <mi...@gmail.com> #282
Issue remains after January update and another factory reset.
This is absurd, and Google's silence says a lot.
This is absurd, and Google's silence says a lot.
ra...@gmail.com <ra...@gmail.com> #283
Wow, it's incredible to see all of these people having the same issues. Mine does the same thing. I did an RMA bc my first phone was doing it and within a day my new phone was doing it as well. Hope Google gets this sorted soon. Kinda ridiculous how long it's taken to get this taken care of and only 1 response from Google throughout this entire thread.
tl...@gmail.com <tl...@gmail.com> #284
Happened to me on more than one occasion with the most recent being tonight as I pulled it out of my pocket. So bright that I thought I was being beamed aboard the Enterprise.
an...@gmail.com <an...@gmail.com> #285
We are on our second Pixel 3 with this issue. The XL version is working fine. The fact that Google hasn't so much as acknowledged the issue is a bit concerning.
ar...@gmail.com <ar...@gmail.com> #286
This is very frustrating. I thought they are fixing this issue. I am seeing this issue after installing December's patch.
fl...@gmail.com <fl...@gmail.com> #287
My wife's phone has this issue. She ordered a replacement. Same thing happened after a few days. It could be related to the December update.
January update did nothing in the way of fixing the screen issue.
She's had 2 phones now.
January update did nothing in the way of fixing the screen issue.
She's had 2 phones now.
fl...@gmail.com <fl...@gmail.com> #288
Video attached of the screen issue.
fl...@gmail.com <fl...@gmail.com> #289
Video 2 attached.
ch...@gmail.com <ch...@gmail.com> #290
Had this issue since my second day of use on Pixel 3, still occurring as of now
an...@gmail.com <an...@gmail.com> #291
I am having the same issue as is my girlfriend. Bright green flash in the lower than third of the screen when locking (ambient display enabled). We've both got our pixel 3 early December. Seems like this has been affecting a lot of people for a while so it would be nice if Google gave an official response...
za...@gmail.com <za...@gmail.com> #292
I am also having this issue with a white flash of light with a greenish hue to it sometimes when waking the phone up to the ambient display.
I have a Pixel 3 unlocked, from the Google store, in the Uk
I have a Pixel 3 unlocked, from the Google store, in the Uk
ni...@gmail.com <ni...@gmail.com> #293
Similar issue of scree flashing occasionaly.
Turned off all the options of ambient display.
Still after couple of days the screen flashed after I disconnected the call after around half an hour of talk.
Google need to sort this out soon.
Turned off all the options of ambient display.
Still after couple of days the screen flashed after I disconnected the call after around half an hour of talk.
Google need to sort this out soon.
tb...@gmail.com <tb...@gmail.com> #294
My second Pixel 3 is now flashing green
ur...@gmail.com <ur...@gmail.com> #295
Bought the pixel 3 last week on wednesday. Started yesterday with the screen flashing white and bright with a notification coming in, seems like the white bright flashing went away but now the font of ambient display when double tapping to wake is at full brightness and then goes immediately back to the normal dimmed. So still some kind of flashing but only noticeable when it's dark.
fa...@suprawsm.com <fa...@suprawsm.com> #296
I'm having this issue as well. Bortom half part of My screen flickers when waking it Up from THE ambient mode.
gu...@gmail.com <gu...@gmail.com> #297
Same issue here - started flickering bright strobing sometimes that lime green light, sometimes bright white light. Started happening after I'd had this brand new Pixel 3 almost exactly ONE WEEK. Might stay good for quite a while, but then once it starts, it gets more & more nuts, flashing extremely bright to where it hurts (get a little nauseated) just to try and keep using it. After some time away form it, it might work again for a while, but might not. Replacement is on its way to me, but wondering if this will ever happen again on the replacement phone...? Wondering if the replacement has any "fix" before being sent out, or is from a different batch not expected to have the problem, or if they will just grab the next new one and I'm supposed to just hope for the best again...? I had never dropped this phone, gotten wet, nor any extreme heat or cold, this was a lemon right out the gate with only 6-7 days of light use. Pretty disappointing to not get ONE WEEK's use out of a ~$900 phone. Uffda.
bp...@gmail.com <bp...@gmail.com> #298
This is an issue with both my wife and I's Pixel 3s. She was also having issues with her touch screen responsiveness, did an RMA with her phone. The touch screen issue is resolved, but her new phone has already started flashing again.
ju...@gmail.com <ju...@gmail.com> #299
updating my initial comment #244 :
My problem with the screen flashing white with the ambient display has now gotten worse with the most of the screen flickering green. This can happen with the ambient display, when using the display, and even when the phone is powered off and just charging (see attached video).
My problem with the screen flashing white with the ambient display has now gotten worse with the most of the screen flickering green. This can happen with the ambient display, when using the display, and even when the phone is powered off and just charging (see attached video).
pm...@gmail.com <pm...@gmail.com> #300
My screen just started doing this and I managed to link the issue to the adaptive brightness, by turning that off and turning brightness to the max setting it no longer flashes. This is a pretty awful fix though, and I hope there's some news soon. I sent my bug report in to them and am still awaiting a response if any.
la...@gmail.com <la...@gmail.com> #302
I have the same issue. When I wake up the ambient display with double tap and if the light around me is a bit low I can see the data on the screen (time, notification icons...) that flash as if there were the light that would be increased and just after decreased. For info I have the adaptive light option on and the ambient display is set to wake up with double tap on when a notification arrives (ambient display always on option is off). If the light intensity around me is higher the flash effect is reduced. One or two time I could see also a kind of global and very fast flash on all the ambient display when waking it up with double tap.
la...@gmail.com <la...@gmail.com> #303
...for info I have this above issue on a pixel 3 (128gb)...
dm...@gmail.com <dm...@gmail.com> #304
Just to add that I have this issue with the screen flashing white when waking up on my new pixel 3 64gb.. hoping it's a software issue that can be fixed.
ab...@gmail.com <ab...@gmail.com> #305
Screen flicker when going into ambient mode, receiving notifications in ambient mode, screen waking, and screen going back into ambient mode. Reached out to google suggesting factory reset. After reading posts this does not seem to be the proper fix. Screen flicker happens in safemode as well.
*Google please confirm if hardware or software related, if software please issue fix ASAP. Known issue for months now.
Thank you
*Google please confirm if hardware or software related, if software please issue fix ASAP. Known issue for months now.
Thank you
sp...@gmail.com <sp...@gmail.com> #306
Starting having this problem after I installed the January update yesterday.
al...@gmail.com <al...@gmail.com> #307
Not sure how long I've had this issue, but I noticed it a few weeks ago - it flashes bright white upon screen wake up. Has happened about 10 times.
gs...@gmail.com <gs...@gmail.com> #308
This happens to me on occasion. My screen also has pink tint problems at the top of the display.
na...@gmail.com <na...@gmail.com> #309
Happening to me, having to post from my wife’s iPhone. I can’t read my screen anymore it’s just white all the time. Will google/Verizon replace?
ch...@gmail.com <ch...@gmail.com> #310
I posted above but wanted to update. Mine initially started on my Verizon pixel 3 64gb with occasional flash and then one day the bottom half flashed every time I put the phone on sleep with ambient display on. I went to Verizon and they sent me a replacement phone.
While waiting I factory reset my old phone and it seemed to be flash free except for one time. I had just sent my old phone back tonight and right after I left ups the new one had a white flash upon taking it out of my pocket. I have the Jan security update. If this happens again I will probably return it to Verizon and get a different phone completely. I switched from ab iPhone for customizability but this phone has really left a bitter taste.
While waiting I factory reset my old phone and it seemed to be flash free except for one time. I had just sent my old phone back tonight and right after I left ups the new one had a white flash upon taking it out of my pocket. I have the Jan security update. If this happens again I will probably return it to Verizon and get a different phone completely. I switched from ab iPhone for customizability but this phone has really left a bitter taste.
sc...@gmail.com <sc...@gmail.com> #311
Similar to a couple before... my wife isn't sure how long she has had the issue with her P3 (Verizon) but brought it up to me tonight. Thought maybe since the december update but is still having the issue with the January update. Flashes bright white upon screen when trying to wake the screen up.
rg...@shoprbc.com <rg...@shoprbc.com> #312
Add me to the list..
ku...@gmail.com <ku...@gmail.com> #313
I'm experiencing this issue too, on my Pixel 3 the bottom half of the screen flashes green at high brightness every time the screen go to sleep, when the ambient display turn on. That started a day after the installation of the January update, but I think that's a coincidence, since it looks like an hardware problem to me.
On a side note, before the appearance of this problem, the sleep/wake screen transitions were never be consistent on this device, from the first day of use: for example, sometimes the screen briefly goes to max brightness and then set back the correct level.
I'm very disappointed about these quality issues on Pixel 3, especially considering the absurdly high price set by Google on this device.
On a side note, before the appearance of this problem, the sleep/wake screen transitions were never be consistent on this device, from the first day of use: for example, sometimes the screen briefly goes to max brightness and then set back the correct level.
I'm very disappointed about these quality issues on Pixel 3, especially considering the absurdly high price set by Google on this device.
ji...@gmail.com <ji...@gmail.com> #314
I have the same problem
ge...@gmail.com <ge...@gmail.com> #315
Google, when can we finally get an update or at the very least an acknowledgement? Huge thread open since November, and just one generic reaction from you at the very beginning - is this what we get for a premium phone? No disrespect but I'm regretting my purchase due to the lack of customer service alone.
cz...@gmail.com <cz...@gmail.com> #316
I am having this issue with a Pixel 3 128GB Not Pink and using the Pixel Stand. This is the second phone that has done it, a RMA replacement from Verizon.
ke...@gmail.com <ke...@gmail.com> #317
Have this issue too - 64gb Pixel 3 non-xl, bought directly from google in the UK
Adaptive display is off, double tap to wake is on.
Only intermittently at first but noticed it's starting to increase in frequency :(
Adaptive display is off, double tap to wake is on.
Only intermittently at first but noticed it's starting to increase in frequency :(
mi...@gmail.com <mi...@gmail.com> #318
Same as everyone here. Happened occasionally every week or so, until tonight it's on every lock. The bottom half of the screen flashes white.
sc...@gmail.com <sc...@gmail.com> #319
Flashing green screen two weeks after purchase. Factory reset fixed it for about a week and then back with a vengeance yesterday. Permanent green and flashing screen. The phone is essentially unusable
sc...@gmail.com <sc...@gmail.com> #320
Attached video relates to comment immediately above.
hu...@gmail.com <hu...@gmail.com> #321
Haven't had a problem with my pixel 3 until December security update which caused my JBL E40BT headphones to suddenly become incompatible and as of January 11, 2019...all of a sudden I got a vicious green screen flash
ni...@gmail.com <ni...@gmail.com> #322
So, I haven't had serious full-screen flashing on my Pixel 3 64gb Black on T-Mobile. I have had some linear flashing when locking my screen or a bright flash.
Just as a reference, I haven't received the December update. I have check system updates and nothing pops up. So, that being said, it could be a software issue.
Is everyone with major issues on the December or a later update? Are the new phones people are getting RMA'd/replaced on the December or later update already?
Just wanted to get an idea of where each device is in the update process. I hope this gets resolved soon. @Google, please step in and talk to us.
Just as a reference, I haven't received the December update. I have check system updates and nothing pops up. So, that being said, it could be a software issue.
Is everyone with major issues on the December or a later update? Are the new phones people are getting RMA'd/replaced on the December or later update already?
Just wanted to get an idea of where each device is in the update process. I hope this gets resolved soon. @Google, please step in and talk to us.
ze...@gmail.com <ze...@gmail.com> #323
Same issue here. When the adaptative display is on, I have a flash on the bottom part of the screen. The phone is 5 days old and running the January update.
During one evening it got worse: the bottom part started flashing white even with the phone unlocked and when using it. Then it spread to the other half of the screen, but not as intensively - I could kind of see through the top half of the screen. The phone was completely unusable. I turned the phone off completely, turned it back on in the morning, and the issue was completely gone.
The flashing when locking is still present, so I turned the adaptative display off.
The flashing when using the phone and making it unusable did not happen again for now.
During one evening it got worse: the bottom part started flashing white even with the phone unlocked and when using it. Then it spread to the other half of the screen, but not as intensively - I could kind of see through the top half of the screen. The phone was completely unusable. I turned the phone off completely, turned it back on in the morning, and the issue was completely gone.
The flashing when locking is still present, so I turned the adaptative display off.
The flashing when using the phone and making it unusable did not happen again for now.
so...@gmail.com <so...@gmail.com> #324
This is happening to my Pixel 3 as well. Had my Pixel 3 since early December 2018. The rate of flashing seems to be increasing.
-Adaptive Brightness: Off
-Ambient Display
--Always On: Off
--Double-tap to check phone: On
--Lift to check phone: On
--New notifications: On
-Adaptive Brightness: Off
-Ambient Display
--Always On: Off
--Double-tap to check phone: On
--Lift to check phone: On
--New notifications: On
jo...@gmail.com <jo...@gmail.com> #325
Same here- screen flickering like crazy
ca...@gmail.com <ca...@gmail.com> #326
Same - flickering screen that I can't make go away. Restarting worked a few weeks ago when this happened the first time, but now it doesn't. I can't see 2/3 of my screen.
81...@gmail.com <81...@gmail.com> #327
My phone has the issue as well and it is unusable it just stays flashing green making the screen impossible to see
ka...@gmail.com <ka...@gmail.com> #328
So my replacement lasted around 5 days before the flashing started again (while unlocked and using) and i'm also getting the green screen, shocking from google tbh.
st...@solarflarestudios.com <st...@solarflarestudios.com> #329
My Pixel 3 on Google Fi has this issue as well. I do not have always-on ambient display, just tap to wake. Almost always when waking the ambient display the content is briefly high brightness and then dims. Rarely the content will stay at high brightness. Rarely I will get a full screen high brightness white flash when tapping to wake the ambient display, followed by the content displaying dimly. I haven't had any issues with flashes when waking to the lock screen or flashes when unlocked.
an...@gmail.com <an...@gmail.com> #330
My wife is on her 2nd Pixel 3 and the screen is still flickering. Fix this issue! Never use LG screens again.
mh...@gmail.com <mh...@gmail.com> #331
This is happening to me right now as we speak. I'm on my replacement device. I didn't pay $$$ to buy such terrible hardware.
d3...@gmail.com <d3...@gmail.com> #332
same here. still no fix available?
se...@gmail.com <se...@gmail.com> #333
My Pixel 3 has the same problem - have had it for a little over a month and the flashes have been increasing as the weeks go by. They initially only happened when I'd wake the lock screen, however the other day it happened while I was on the phone with a friend, and after the flash they couldn't hear me, even though I could hear them. I've updated the phone, done a factory reset, and turned off adaptive brightness, will see if that works... very concerning though, considering the $$$ this phone costs!
da...@gmail.com <da...@gmail.com> #334
Mine started flashing about a month ago, pretty much right out the box. But it doesn't seem to happen with any consistency. Sometimes it's on the locked screen and sometimes it's when I'm texting. Random. Please fix this, Google!!
li...@googlemail.com <li...@googlemail.com> #335
My first Pixel3 lasted about 3 weeks, before this issue started. First a single flash in the bottom third of the phone, whenever it sleeps, then constant flashing on and off bright white across the whole screen within a couple of days. I managed to get a replacement as it was within 30 days of purchase.
The second Pixel3 has lasted about 3 weeks as well and just this evening it's started the white flash, bottom third of the screen. I'll be phoning 02 tomorrow.
The fact Google appear not to be acknowledging this is infuriating. Other than this screen issue I love this phone, but I certainly couldn't recommend it to anyone.
The second Pixel3 has lasted about 3 weeks as well and just this evening it's started the white flash, bottom third of the screen. I'll be phoning 02 tomorrow.
The fact Google appear not to be acknowledging this is infuriating. Other than this screen issue I love this phone, but I certainly couldn't recommend it to anyone.
ai...@gmail.com <ai...@gmail.com> #336
Pixel 3 - 64GB, O2 locked sim
The screen flashes bright white while locked only while Ambient display is turned on.
Turning off Ambient display appears to stop this quirk, so the issue appears directly tied to the ambient display always on feature.
The screen flashes bright white while locked only while Ambient display is turned on.
Turning off Ambient display appears to stop this quirk, so the issue appears directly tied to the ambient display always on feature.
ru...@gmail.com <ru...@gmail.com> #337
This has just started to happen to my Pixel 3 bought from Google online store. After the charger catching fire initially this is getting a bit much...
th...@gmail.com <th...@gmail.com> #338
Same here.Phone started to flash once, phone went to to service centre came back. The technician called up and said he couldn't recreate the issue and my phone was returned back. now faing the issue again and phone is going back to service centre
mb...@gmail.com <mb...@gmail.com> #339
I'm im the same boat two days agao it has started. I have the Pixel 3 128 GB since 01.December. Till the last weekend it works perfect but now...very annoying. If I return the device I will get a new one with new problems. It is already my third Pixel 3. Before I have had bad bulit quality and pink screen. The Pixel 3 make me very upset. I think it will be my last Pixel. I really give up.
[Deleted User] <[Deleted User]> #340
Same issue on my third pixel 3 phone and no solution yet.
da...@googlemail.com <da...@googlemail.com> #341
Same issue on my pixel 3 that's only a few weeks old!!
Screen flashes at high speed in green colour from the bottom of screen.
Have done several factory resets as well as checking developer options off and turning off ambient but no change.
Seems to be OK first thing in the morning but by the evening is basically unusable.
Screen flashes at high speed in green colour from the bottom of screen.
Have done several factory resets as well as checking developer options off and turning off ambient but no change.
Seems to be OK first thing in the morning but by the evening is basically unusable.
rs...@gmail.com <rs...@gmail.com> #342
Just started 2 days ago. Phone came out of Oct batch. Trying ambient display off/on. Also wondering if it might be related to wallpaper but probably not.
Only seen it twice but wanted to add my name to the list as if it is a software issue, would like to see it fixed. Hoping it's not a LG screen flaw.
Only seen it twice but wanted to add my name to the list as if it is a software issue, would like to see it fixed. Hoping it's not a LG screen flaw.
jt...@gmail.com <jt...@gmail.com> #343
Same issue here, will happen at random times therefore unable to replicate.
da...@gmail.com <da...@gmail.com> #344
This has just happened to my Pixel 3 last night and appears to have left screen burn (hoping this is temporary). Not happy
ag...@gmail.com <ag...@gmail.com> #345
Had my Pixel for two weeks, encountered this issue when entering low-light area.
Disable ambient display or brightness auto-adjusting does not do any help on my device.
Issue happens whenever I wake up the device.
Factory reset does not help either.
I can see this issue even during OOBE(out-of-box-exp) setting.
Going to RMA this.
Disable ambient display or brightness auto-adjusting does not do any help on my device.
Issue happens whenever I wake up the device.
Factory reset does not help either.
I can see this issue even during OOBE(out-of-box-exp) setting.
Going to RMA this.
ka...@gmail.com <ka...@gmail.com> #346
Mine does this occasionally too, like others it seems to be linked to ambient display. The "big" flash seems to happen only if I unlock my phone as I get a notification, and the last two times I've noticed was when I had just pulled it out of a pocket (so poss an auto brightness link tying in).
ch...@gmail.com <ch...@gmail.com> #347
Verificar todos
ch...@gmail.com <ch...@gmail.com> #348
Update: I noticed the flashes on my phone were happening mostly at night, which got me thinking so I did a little test. This issue has something to do with the ambient light sensor, when my phone is flashing,once I hold it under direct light, it stops flashing. if I move it to under the table (or into a darker place), the flashing comes back. This is my general observation
er...@gmail.com <er...@gmail.com> #349
Just got a new phone last Thursday and it did this last night. Of Course it's not doing it now when I'm about to take it to Verizon. But it seems like it has to do with the "ambient" setting.
er...@gmail.com <er...@gmail.com> #350
Also wanted to know... does replacing it help? I've seen everyone say "Google is replacing..." but have not seen "... and it is fixed"
jj...@gmail.com <jj...@gmail.com> #351
Verizon Pixel 3, pre-ordered. Issue didn't appear until Dec security update. I've never had adaptive display on, so it is intermittent. I do have ambient double-tap, lift, and new notifications to wake screen on. Really annoying when I get a notification at night, super bright.
st...@gmail.com <st...@gmail.com> #352
And now my Pixel 3 is doing this....10 days after purchase.
I don't even feel comfortable using this thing when it's not doing it.... inevitably when it starts up it's so bright, its almost blinding and hurts my eyes :(
I don't even feel comfortable using this thing when it's not doing it.... inevitably when it starts up it's so bright, its almost blinding and hurts my eyes :(
jo...@gmail.com <jo...@gmail.com> #353
My Pixel 3 as well. Purchased at Verizon on New Years Eve. One week late got the screen flash issue.
st...@gmail.com <st...@gmail.com> #354
So whats the best phone other than the Pixel? To the last poster, I'm shocked you still have the thing if it started doing it a week ago! I wish the Verizon store was open now so I could immediately return this thing!!!!
sc...@gmail.com <sc...@gmail.com> #355
35 email notifications I've had about this since I posted my own issue just four days ago. Are there any pixel 3s out there this is NOT happening to?
st...@gmail.com <st...@gmail.com> #356
Just to be clear, the issue I am having is that the screen randomly flickers/turns a green tint either over the partial or entire screen. I haven't seen the all white yet as some people report it and it doesn't appear related to ambiant light settings or coming back from the lock because it's happening regardless of what that is set on.
Occasionally, moving the screen brightness to Max temporarily fixes it but most of the time, it doesn't.
Occasionally, moving the screen brightness to Max temporarily fixes it but most of the time, it doesn't.
ga...@gmail.com <ga...@gmail.com> #357
I have the same problem: at the beginning, the screen was flashing white, now it's turning green more and more often when I double tap the screen to check notifications.
ni...@gmail.com <ni...@gmail.com> #358
One or the other ways to check in the very begining if the device is going to give problems of flashing is when you press the power button to turn on the display, suddenly it goes from a bit of brighter screen to the adjusted brightness (not a lot but the difference is noticable). It may not be visible everytime but in my case it is quite frequent. I have my ambient display turned off completely but still the device flashes occasionaly.
ad...@gmail.com <ad...@gmail.com> #359
I am having the same issue as well. Happened on my original device, I received a warranty replacement and it still continues to happen. So I will be receiving a new warranty replacement.
ap...@gmail.com <ap...@gmail.com> #360
On my second pixel 3 after first developed lower third flashing when on lock screen with or without notifications coming in. Looked so bad like the screen was about to completely fail. Did soft reset and hard reset issue reappeared immediately
received new pixel 3 from Carphone warehouse, new one has started showing this fault both approx 1 month after starting use. What has Google said or is doing about this issue?
received new pixel 3 from Carphone warehouse, new one has started showing this fault both approx 1 month after starting use. What has Google said or is doing about this issue?
ro...@gmail.com <ro...@gmail.com> #361
This happened 10 days after I activated my pixel 3 in November. Got a replacement and now the replacement is doing the same thing. Went through all the trouble shooting with support, to be avail with BOTH phones.
Very disappointed, Google. I want a phone without problems. Another replacement? Money back so I can switch to a more reliable brand?
Very disappointed, Google. I want a phone without problems. Another replacement? Money back so I can switch to a more reliable brand?
cr...@gmail.com <cr...@gmail.com> #362
Same issue. Returned first device and second is doing it as well.
st...@gmail.com <st...@gmail.com> #363
Original device returned to Verizon tonight. At least that was painless. They appeared very familiar with the process Hoping the replacement lasts longer than original.
cn...@gmail.com <cn...@gmail.com> #364
Have this same issue it doesn't seem to matter if the display is even on it just pulses bright white. Does an RMA actually resolve the issue or is it a software problem? It seems to have started about 3 weeks ago.
st...@gmail.com <st...@gmail.com> #365
Just started experiencing the flickering and after restarting it continues. Not sure what to do?
jo...@gmail.com <jo...@gmail.com> #366
On my third phone (2nd replacement) and it happened again. It was different this time because it was not the lower half of the screen that was flashing, but a thin white flash where the time appears on the ambient display. Turned all ambient features off for now, usually when I do that it for a while it tends to stop for a bit. I will keep an eye on it, but I have a feeling I will be going on phone number 4 soon.
pc...@gmail.com <pc...@gmail.com> #367
I just started experiencing the same issue. Went to bed with phone working fine. Woke up and the issue just started out of the blue. I didn't install any security updates nor applications.
ch...@gmail.com <ch...@gmail.com> #368
Flashing has gotten worse recently, now will occasionally have half of my screen flash a blinding white when I lock the screen with ambient display on, extremely disappointed in the lack of any response to this issue.
st...@vanbeerschoten.net <st...@vanbeerschoten.net> #369
I first noticed this on Dec 12 at around 8:30pm ( comment #145 ).
I'm adding an update, because for the past week (or two?) I haven't seen the flashing at all, and it was getting worse in the days after it first happened. I had the December update already at the time, and I now have the January update too.
I can't recall whether the timing of the January update had anything to do with the flashing going away.
All I can say is that I don't remember it happening for perhaps two weeks or so now. I have not changed my daily usage of the phone at all. I honestly think this is/was a software/driver issue. Fingers crossed.
I'm adding an update, because for the past week (or two?) I haven't seen the flashing at all, and it was getting worse in the days after it first happened. I had the December update already at the time, and I now have the January update too.
I can't recall whether the timing of the January update had anything to do with the flashing going away.
All I can say is that I don't remember it happening for perhaps two weeks or so now. I have not changed my daily usage of the phone at all. I honestly think this is/was a software/driver issue. Fingers crossed.
co...@distributel.net <co...@distributel.net> #370
I have this issue as well. It happens a couple of times a week. It doesn't seem to matter what display settings I change.
jo...@dmsiworks.com <jo...@dmsiworks.com> #371
Same issue, very frustrated. Loved my pixel 1, this pixel 3 has been nothing but a headache. Losing faith in Googles hardware.
je...@gmail.com <je...@gmail.com> #372
I've dealt with this flashing screen for over a month. Went through changing all the different settings, did all the updates, factory reset a couple times, but nothing worked. Google is sending me a replacement phone now, but I don't think replacing the phone is going to resolve this problem. What have those of you who have had their replacement phone flake out do? Just keep replacing the phone and pray that some day maybe Google will address the problem?
st...@gmail.com <st...@gmail.com> #373
You must have the patience of Job to keep that flashing phone for a month before exchanging it! I was ready to toss that thing out the window after just a couple of hours!
da...@gmail.com <da...@gmail.com> #374
Happening to me too. Phone getting hot!
d....@gmail.com <d....@gmail.com> #375
Recently received my Google Fi Pixel 3 and do get the same screen flash issue. Seems fairly intermittent, but 10% of the time when a notification comes in the entire screen flashes bright white for a split second, before displaying the notification. Double-tap to turn on the ambient display has brightness turned to max for a brief second before it returns to a "normal" 50%.
Quite a bother, and it's very disheartening to see how long this issue has gone unfixed.
Quite a bother, and it's very disheartening to see how long this issue has gone unfixed.
[Deleted User] <[Deleted User]> #376
Screen flashing issue started about 3 days ago. My pixel 3 is a new (about 15 days old) device. Battery also seems to be discharging faster.
im...@gmail.com <im...@gmail.com> #377
I had this happen, sent my phone in back in December, and 3 weeks later my new phone is doing the same thing. I just turned off the ALWAYS-ON-SCREEN feature. I'll wait and see what google does. This is awful.
st...@gmail.com <st...@gmail.com> #378
Since the newest update it is even worse! This is very annoying and an update regarding if this is at least a software or hardware issue would be most appreciated.
hi...@gmail.com <hi...@gmail.com> #379
Intermittent here too.
km...@gmail.com <km...@gmail.com> #380
I'm getting the same issue. Hope my phone doesn't brick.
jf...@gmail.com <jf...@gmail.com> #381
Seems to be happening after a month of having the device. I just got my 3rd replacement because of this issue.
ma...@gmail.com <ma...@gmail.com> #382
Same issue here.
pa...@gmail.com <pa...@gmail.com> #383
Same.
ma...@priyaranjan.net <ma...@priyaranjan.net> #384
With Pixel 3, started facing this problem after 20 days of buying and using a new product in India, bought on flipkart.
ma...@priyaranjan.net <ma...@priyaranjan.net> #385
This also happens when device is switched off, charging, and I wake up display to see what % is charged.
za...@gmail.com <za...@gmail.com> #386
I jave the same bug. I'm very worried.
mi...@gmail.com <mi...@gmail.com> #387
While I am not a messenger for Google, I'd like to make it known that a support rep did reach back out to me and informed me that they are now acknowledging this as a known issue, and are working to release an update to address it. No ETA on a repair at this time.
pk...@gmail.com <pk...@gmail.com> #388
I too am experiencing the bright white display flash. I have the Always On Display turned off. It occurs randomly and sporadically when I pick my phone up and the ambient display turns on based on that action. It's intensely bright.
I'm using a Pixel 3 with January patch. The phone is only about 5 days old. Never dropped or otherwise damaged.
What's worse is that this is my THIRD Pixel 3. The first one had to be replaced due to a faulty camera and confirmed corrupted firmware, the second for a faulty Bluetooth radio transmitter/receiver and now the third may have to be replaced for this display issue. I've used several Android devices from Samsung, LG, Huawei, OnePlus and HTC all without the hardware and software issues I've experienced with the Pixel 3. Extremely disheartening. Hopefully it can be fixed with a software update.
I'm using a Pixel 3 with January patch. The phone is only about 5 days old. Never dropped or otherwise damaged.
What's worse is that this is my THIRD Pixel 3. The first one had to be replaced due to a faulty camera and confirmed corrupted firmware, the second for a faulty Bluetooth radio transmitter/receiver and now the third may have to be replaced for this display issue. I've used several Android devices from Samsung, LG, Huawei, OnePlus and HTC all without the hardware and software issues I've experienced with the Pixel 3. Extremely disheartening. Hopefully it can be fixed with a software update.
br...@gmail.com <br...@gmail.com> #389
My first Pixel 3 developed this flashing over time. It recently got so bad that I got a replacement Pixel 3 though Verizon. Sure enough, this one does it too. It doesn't do it as much but hoping it doesn't get worse. Google needs to address this soon.
zi...@gmail.com <zi...@gmail.com> #390
Just started noticing my pixel 3 screen flashing when the screen first wakes up. Super annoying when it does it when I'm in a dark room. I have always on display turned off. How about we get a fix for this Google.
jo...@gmail.com <jo...@gmail.com> #391
Started happening to me too. Verizon Pixel 3. It's very annoying but doesn't happen very often.
jo...@gmail.com <jo...@gmail.com> #392
VZW Pixel 3, has been doing this intermittently but rare. The phone has done this since I got the phone, security updates seem to make no difference. I have experienced the screen flash issue with the always on display option on as well as off.
wi...@gmail.com <wi...@gmail.com> #393
Occurs on my EE UK pixel 3 non XL. Occurs randomly when phone is woke up.
pf...@gmail.com <pf...@gmail.com> #394
Me too.
zs...@gmail.com <zs...@gmail.com> #395
I'm experiencing this as well. Seems random but I'm trying to recreate it reliably.
ma...@gmail.com <ma...@gmail.com> #396
I am experiencing the same. Verizon P3 64GB. Purhased online from Verizon and experienced the above within the week. Didnt think much of it but I do notice it still from time to time. Been through 2 security patches since purchase and none appear to have made it better or worse. Very bright flash though. The first time I saw it I thought it would fry my screen for sure.
ze...@gmail.com <ze...@gmail.com> #397
Update from my previous comment - #323
Over my first weekend with the phone - so 5 days after unpacking - it turned completely unusable for about half of the weekend due to those bright white/greenish flashes.
I obtained a replacement which I am now using with ambiant display off - I have not dared turn it on for fear of "triggering" the issue.
No flashing problem to report on the replacement unit for now, but from what I can read from everyone else's comments it might just be a matter of time...
Over my first weekend with the phone - so 5 days after unpacking - it turned completely unusable for about half of the weekend due to those bright white/greenish flashes.
I obtained a replacement which I am now using with ambiant display off - I have not dared turn it on for fear of "triggering" the issue.
No flashing problem to report on the replacement unit for now, but from what I can read from everyone else's comments it might just be a matter of time...
wo...@gmail.com <wo...@gmail.com> #398
My Pixel3 has same issue, it flashes randomly when the screen gets dark or after just locked.
jo...@gmail.com <jo...@gmail.com> #399
also started having the issue recently, happens during unlock it seems.
je...@gmail.com <je...@gmail.com> #400
Received and switched to my replacement phone today. I'm sceptical, but we'll have to wait and see. I'll report back...
mi...@gmail.com <mi...@gmail.com> #401
Have had this issue as well. Turning off ambient display seems to alleviate the issue, for now. Was primarily happening to me while receiving notifications whilst ambient display was on. Also had the issue occur when unlocking the phone with fingerprint many times. Seems to be on the software side of things but really needs to be remedied soon, especially for a flagship phone such as the Pixel 3. Google, if you want to remain competitive in the smartphone industry things like this need to be mitigated or stopped before heading to consumers.
ja...@gmail.com <ja...@gmail.com> #402
Glad to see I'm not the only when having issues with the screen flash. Just tonight it started flashing the entire screen with green lines. It will last about 10 seconds.Before it was just one simple quick flash.
ri...@gmail.com <ri...@gmail.com> #403
Screen occasionally flashes white on wake, don't use AOD.
ge...@gmail.com <ge...@gmail.com> #404
This ticket was opened Nov 8. It is now January 22. Some people have RMA'd more than 3, 4 times ...
And all there is from Google is ... silence. Nothing. At. All.
I don't understand. I can't comprehend. The phone costs almost a 1000 bucks. What is happening???
And all there is from Google is ... silence. Nothing. At. All.
I don't understand. I can't comprehend. The phone costs almost a 1000 bucks. What is happening???
jf...@gmail.com <jf...@gmail.com> #405
I am on my 3rd replacement (just received 5 days ago). Last night I already saw the screen flash. It was when I was hitting the power button to turn the screen off just before putting it on the pixel stand. Whole screen flashed bright white for a very brief second. Tried to duplicate this but could not. My guess is this one is going to start getting worse over the next few days now. This is nuts.
sn...@gmail.com <sn...@gmail.com> #406
This isn't happening in my Pixel 3 but it is happening on my wife's. She saw it first a while ago and thought she was going crazy but it's now happening a lot more frequently.
pa...@googlemail.com <pa...@googlemail.com> #407
Had the pixel 3 just over 4 weeks,and recently had the bright white screen flash3 times,all were on waking the phone ,2 of the times were double tap to wake,turned off ambient display and adaptive brightness and hasn't happened since....needs fixing asap so I can use pixel stand again.....
jo...@gmail.com <jo...@gmail.com> #408
I get the feeling it's heat related. When my phone gets extended use and warms up it happens. I've actually left ambient display off entirely on this replacement. Doesn't happen outside of the ambient display. I did a test and ran it for a couple of days and it never occurred, but I wasn't using my phone all that much. As soon as I started using it heavily (watching multiple videos for extended time) and the phone got warm it started as soon as I locked my display and the ambient display came on.
ch...@gmail.com <ch...@gmail.com> #409
Just started happening to my wife's pixel 3 this week. She is not happy. I'm going to hold off on doing an RMA until I see what Google does (if anything)
si...@gmail.com <si...@gmail.com> #410
I've only had my Pixel 3 for a week and this fault has started to occur. Turning the ambient display off appears to stop it flashing, but what's the point of that. It removes a major feature of the phone. Will be returning to the supplier
el...@gmail.com <el...@gmail.com> #411
I started having the issue back towards the end of November 2018, after having the phone for a couple of weeks. I turned off ambient and that seemed to work but I eventually turned it back on because I need that feature. However as of writing this today it started happening again but this time violently with the entire screen flashing instead of the lower half like it was before when I first noticed it back in November. The screen doesn't even go into ambient. In fact before I even finished writing THIS, the flashing is happening right now and blinding me as I write! GOOGLE please fix this and do right by your loyal customers (i.e. People that primarily buy Pixels)
na...@gmail.com <na...@gmail.com> #412
Same problem here, got the Pixel 3 in early December. After a couple days the screen started flashing bright occasionally white when unlocking or waking the phone. Not every time, just completely random. I have never had ambient display turned on. Reached out to support, had to do some troubleshooting steps which made it not appear anymore - for a week, now it's back to flashing again. Not keen on getting a replacement since apparently it'll only to the same...
How is Google not addressing this?
How is Google not addressing this?
jo...@gmail.com <jo...@gmail.com> #413
Also having a flashing problem. The issues for me include the standard screen off and the screen flashes bright white but I am also getting slight flashing while using the phone; like someone is turning up and down the brightness intermittently. It seems to be exacerbated by having the phone plugged in and charging but still flashes on screen turn off unplugged as well. Turned off ambient display and this temporarily fixes the issue but it comes back. Would be great to have a fix or a new non affected phone.
jr...@gmail.com <jr...@gmail.com> #414
123216508, 119210591, 122802836, 122940358, 73217322, 123186596, 123151633, 122856771, 119182671, 123173788, 123210695, 123260040, 112602629, 123243940, 123211978, 123185172, 123185175, 123216516, 37109339, 123179451, 37001653, 118658586, 123179458, 37032114, 37054258
kr...@gmail.com <kr...@gmail.com> #415
Got the same issue, too. After Factory Reset the flashing Screenpart is bigger than before. Before the factory Reset only a small line (0,5cm thick) at the height of the notifications flashed. Now its the whole bottom half.
kr...@gmail.com <kr...@gmail.com> #416
add to #415:
Had this issue a few weeks before and it disappeared. But yesterday it flashed again, this morning there was no flashing. But an hour ago it started again. My flashing started with the nov. Update for my Pixel 3, but disappeared then unti now.
Had this issue a few weeks before and it disappeared. But yesterday it flashed again, this morning there was no flashing. But an hour ago it started again. My flashing started with the nov. Update for my Pixel 3, but disappeared then unti now.
pa...@googlemail.com <pa...@googlemail.com> #417
#407 ....tried adaptive brightness back on... Went outside brightness went 100 percent...came indoors 0 percent.....🤔
mg...@gmail.com <mg...@gmail.com> #418
I've had the Pixel 3 all of two weeks and I am experiencing random flashing on the screen throughout the day. It began to flash and strobe last night for the first time. This was a really awful purchase!
ro...@gmail.com <ro...@gmail.com> #419
Same here! Is there any solution for this!
kr...@gmail.com <kr...@gmail.com> #420
For me it started last Night, too.
Bought my Pixel 3 (white) 64GB on 22nd Nov. 2018. But until last Night there was no flashing, since it appeared shortly after December Update.
Bought my Pixel 3 (white) 64GB on 22nd Nov. 2018. But until last Night there was no flashing, since it appeared shortly after December Update.
du...@gmail.com <du...@gmail.com> #421
Flash started for both my phone as well as my wife's. Mine started first, and her's about 5 or so days later. SOOOO ANNOYING. FIX IT!
pa...@gmail.com <pa...@gmail.com> #422
Both my and my wife's Pixel 3's do the full screen flash. Disabling ambient display did not fix the issue.
jp...@gmail.com <jp...@gmail.com> #423
Happening to me for about two weeks now. Phone is new. Only had it for a month. Ambient display is always on, and sometimes when I get notifications, the screen will flash completely white before notification sound pings and notification displays. Turned ambient lighting off and moved the color of display down to boosted and it did not seem to change anything. I'll get the flash for maybe 5-10% of the notifications that come in. Not tied to any particular application. Got flashes for both Gmail and Hangouts.
al...@gmail.com <al...@gmail.com> #424
Same issue, it's a Google Pixel 3, 64Gb unlocked, bought from Google Store Germany. With Always-On Ambient Display turned on, if I press power button to lock phone I get the flash/screen glitch to happen. If I disable Always-On, this behaviour stops.
Other changes made, such as turning adaptive brightness on/off or turning double tap/lift to wake options don't make a difference. The one thing that triggers this is Always-on Ambient Display.
Other changes made, such as turning adaptive brightness on/off or turning double tap/lift to wake options don't make a difference. The one thing that triggers this is Always-on Ambient Display.
pa...@googlemail.com <pa...@googlemail.com> #425
Also add a sluggish proximity sensor to the list.....
[Deleted User] <[Deleted User]> #426
Same issue. I have a Pixel 3, 128Gb from Verizon. I purchased the phone in early December. The full, rapid flashing screen started twos night ago. I turned off adaptive brightness. The full screen flashing came back last night. Please fix this problem.
sc...@gmail.com <sc...@gmail.com> #427
I haven't noticed any correlation with ambient display. I've had ambient display off for weeks with intermittent screen flashing. The only correlation I've noticed is with extended use of the phone. Extended use during the day usually results in flashing mid to late afternoon that doesn't resolve unless I just put the phone down until the next morning. It's usually fine the next day and for as long as I limit phone use.
er...@gmail.com <er...@gmail.com> #428
I am on my third Pixel 3 (non-XL) having this issue. I am on Project Fi.
I purchased a regular 3 and husband purchased a 3 XL at launch in October. His XL has had no issues, but each 3 I have received has eventually begun having full-brightness green-white screen flashes on the entire screen. The first phone was delivered 10/19/18 and I called for a replacement 10/31/19. Second phone was delivered 11/2/18 and next replacement requested 12/27/18. Third phone delivered 12/28/18 and I will need to call for yet another replacement sometime in the next few days.
My experience is the same as #427's, I also believe it is related to phone/screen use. I had ambient always-on displayed turned on for the first phone, but kept it turned off for the second and third phones and it did not prevent this issue from happening. The phone is usually fine in the morning after the screen has been off all night. However over the course of the day and with regular phone use, it gets worse.
I purchased a regular 3 and husband purchased a 3 XL at launch in October. His XL has had no issues, but each 3 I have received has eventually begun having full-brightness green-white screen flashes on the entire screen. The first phone was delivered 10/19/18 and I called for a replacement 10/31/19. Second phone was delivered 11/2/18 and next replacement requested 12/27/18. Third phone delivered 12/28/18 and I will need to call for yet another replacement sometime in the next few days.
My experience is the same as #427's, I also believe it is related to phone/screen use. I had ambient always-on displayed turned on for the first phone, but kept it turned off for the second and third phones and it did not prevent this issue from happening. The phone is usually fine in the morning after the screen has been off all night. However over the course of the day and with regular phone use, it gets worse.
li...@gmail.com <li...@gmail.com> #429
Same issue. Happens with notifications mostly.
On Thu, Jan 24, 2019 at 2:29 PM <buganizer-system@google.com> wrote:
On Thu, Jan 24, 2019 at 2:29 PM <buganizer-system@google.com> wrote:
ls...@gmail.com <ls...@gmail.com> #430
Same flashing issues. I've had better luck with the current phone I have; this is my third Pixel 3 on Verizon due to the first two having the same issue. My wife is on her third as well and still having the issue.
This seems like a major problem that's been around since release, any word on an actual fix?
This seems like a major problem that's been around since release, any word on an actual fix?
ov...@gmail.com <ov...@gmail.com> #431
Happens with notifications.
jf...@gmail.com <jf...@gmail.com> #432
And tonight my 3rd replacement for this issue (4th in total because one of the replacements was the Verizon locked version and I was on Fi), and this one just completely became a green/white strobe light. I have this replacement for exactly a week. It is happening with ambient display being both on, and off. Tried safe mode and same crap. It is like there is a loose connection, or something is freaking out with the ambient light sensor. Phone is completely unusable. I am on the phone again with google/Fi support to see what they will do. It sounds like they might be refunding me, or if they cannot I will probably get another replacement and I will just go back to my gen one Pixel I guess.
ni...@gmail.com <ni...@gmail.com> #433
I'm having screen flashes from the lock screen when I recieved notifications, and also a green tinted gradient creeping in from the bottom left hand corner of the screen. Thought the flash from the lock screen was just a crappy feature, but I can see now that it's a big waiting to happen...
ja...@gmail.com <ja...@gmail.com> #434
I'm having the same issu with my Pixel 3, 64 GB. In the beginning I had disabled the Always-on-Display and there were only some screen flashes.
A few days after I enabled the AoD, the screen became a green/blue/white strobe light.
A few days after I enabled the AoD, the screen became a green/blue/white strobe light.
ma...@gmail.com <ma...@gmail.com> #435
Similarly, I'm also experiencing flashes of white light when I receive notifications from my lock screen. This has been a persistent problem since I got my Pixel 3 a couple months ago.
vi...@gmail.com <vi...@gmail.com> #436
Both me and my wife have noticed random white flashes on our pixel 3 devices. (its quick enough that you dont wanna believe your eyes, until now when i searched for it and found couple of posts). It has not yet gone too bad to be very obvious and frequent. We both have Pixel 3 64 GB models (not XL) on Google Fi network. The most recent occurrence was when I was getting notifications.
kn...@gmail.com <kn...@gmail.com> #437
I have full blown strobe display on pixel 3 :(. EE said they could send off for a warranty repair, but if it's a hardware screen issue will it just happen again?:(
pa...@gmail.com <pa...@gmail.com> #438
I am also having this issue and the solution from Google support is to do a full reset and set up as a new phone, not restoring any settings or apps. This really is not feasible for me.. has anyone tried this with any amount of success?
sc...@gmail.com <sc...@gmail.com> #439
Answer to #438. I have done two full factory resets and flashing came back both times.
pa...@gmail.com <pa...@gmail.com> #440
@439 thanks for the info. I am planning to do a full backup via ADB, reset the phone, confirm the issue, and then restore my full settings and data so that I don't lose anything
pa...@gmail.com <pa...@gmail.com> #441
Does anyone know of anyone actually having this issue resolved at this point or a response from google confirming the issue?
ch...@gmail.com <ch...@gmail.com> #442
As far as I can tell they are ignoring it and us. Not what I would expect for a flagship phone
ma...@gmail.com <ma...@gmail.com> #443
Maybe we reach out directly to Google's staff instead of this bug system, and encourage journals and magazines to so the same.
https://www.linkedin.com/in/jason-jordan-984431a
re...@gmail.com <re...@gmail.com> #444
Purchased in December and mine started flashing this week. Flashes when the screen turns off and turns on. It's has gotten exponentially worse in the last two days. I'll try to do an RMA if it continues to progress. Ambient display has always been on.
ch...@gmail.com <ch...@gmail.com> #445
Mine started as just the flash a couple days ago and has now progressed to the a strobe depending on the lighting.
au...@gmail.com <au...@gmail.com> #446
I also have the same issue on my pixel 3, been going on since buying it on black friday 2018.
ar...@gmail.com <ar...@gmail.com> #447
Same here ,screen flashes whilst unlocking. Frustrating
gr...@gmail.com <gr...@gmail.com> #448
I have having this same issue and my phone is unusable. The green flashing starts at the bottom of the screen and eventually overtakes the entire screen. It happens while using apps as well as while in sleep mode. It used to happen sporadically but now it happens 100% of the time and I cannot use my phone at all as of today.
br...@gmail.com <br...@gmail.com> #449
I talked to someone at Google today and explained how this is my second device that is flashing. They do not seem to take this issue seriously. The woman said that they have no other reports of it and she tried giving me troubleshooting tips once again. There are definitely many reports of this issue and I emailed her the link to this forum. She said she would talk to a lead technician. It is completely ridiculous at this point and, once again, they want me to get another replacement device. How about a recall or software update?
ma...@gmail.com <ma...@gmail.com> #450
I can confirm that this has happened on two separate Pixel 3 devices. First one was returned under warranty after testing in safe mode and resetting the device didn't seem to solve the issue. Now the replacement device, which was received a week ago, has started to show similar symptoms as well. Google needs to really look into this issue.
cy...@gmail.com <cy...@gmail.com> #451
I have a Pixel 3 purchased from Best Buy and I'm having the same screen flash issue, with some minor screen burning issues at the bottom of the screen - after the flash, there may be some minor green shift and fade. The flash is so bright it was distracting in company and has started to bother my migraines. I have no idea how this issue doesn;t have a safe and easy solution.
ri...@gmail.com <ri...@gmail.com> #452
Pixel 3 Purchased November 2018, Screen flash when unlocking from day one. Random though, not every time. Yet.
be...@robson.ph <be...@robson.ph> #453
Following from posts (#204, #211, #214, and #232):
The problem has thus far not returned for me. So from flashing consistently shortly after receiving it (posts #204, #211, and #214), to going away after adjusting the brightness level down (post #232), it has continued for a month now without any further flashing.
The problem has thus far not returned for me. So from flashing consistently shortly after receiving it (posts #204, #211, and #214), to going away after adjusting the brightness level down (post #232), it has continued for a month now without any further flashing.
fe...@googlemail.com <fe...@googlemail.com> #454
Two weeks after purchase, lower half of screen bright flashing when locking if ambient display turned on. Happens 100% of the time. Any point getting a replacement? Is this a design flaw? Only affecting some handsets? Fixable in software? Anyone had a replacement that's been consistently stable and resolved the issue?
na...@gmail.com <na...@gmail.com> #455
Pixel 3 64GB purchased unlocked directly from Google store in the United States in December of 2018. Did not have any issues with screen flashing and flickering until last night. The screen started flashing in the evening while I was watching a YouTube video. Turned off the phone, but the screen continued to flash and flicker for another 2-3 minutes. After turning back on flashing and flickering returned. Overnight the phone was unplugged with screen off and I didn't have the issue return so far. However, judging by the amount of posts on here it seems like the issue will come back eventually.
pa...@gmail.com <pa...@gmail.com> #456
After a lot of pushing a Google store support representative by the name of Sam answered this question:
Has the issue been resolved with new phones? What has Google done to resolve the issue?
with this:
I understand your concern, we do not have a resolution at this time, but I've reported the issue to our internal teams who will be investigating it.
And that's all I've been able to get out of him after about 8 e-mails, restating my question in every single e-mail (in his 8th response was the first time he actually even addressed the fact that I had asked this question). Still pursuing, although it seems unlikely it's gonna get anywhere
Has the issue been resolved with new phones? What has Google done to resolve the issue?
with this:
I understand your concern, we do not have a resolution at this time, but I've reported the issue to our internal teams who will be investigating it.
And that's all I've been able to get out of him after about 8 e-mails, restating my question in every single e-mail (in his 8th response was the first time he actually even addressed the fact that I had asked this question). Still pursuing, although it seems unlikely it's gonna get anywhere
dl...@gmail.com <dl...@gmail.com> #457
Pixel 3 screen flashes when in ambient mode when. Turning the screen on or off and when receiving new notifications. Super annoying to get blinded all day and night.
pe...@gmail.com <pe...@gmail.com> #458
I got Pixel 3 from as a gift from my cousin who purchased device directly from Google. Phone started flickering after factory reset also, when contacted Google they are asking for Order ID without that they can't process the exchange. I can't get hold of my cousin and Google can't help me. This is ridiculous and frustrating. Why can't Google check warranty with just IMEI and do the support for less than a year old phone.
sm...@gmail.com <sm...@gmail.com> #459
I am having this issue too, phone is 2 days old!
se...@googlemail.com <se...@googlemail.com> #460
I am having the same issue. The phone is 3 weeks old and full patched.
It started with a flash after locking the phone into the AO Display. 1 day later it started with flashing the entire time while browsing, playing, texting etc....
Yesterday I reported the issue to the Telekom Germany and they want to replace the phone, but I dont believe, that this is the fix.
I also reset the phone to factory default yesterday and .... I had the issue with the flicker screen already at the intial setup menu... Can you believe that ?
There is a 100% dependency between low light and flicker.
GOOGLE.. PLEASE... I have choosen between iPhoneXS and P3......decided for the P3.... Please fix it !!
It started with a flash after locking the phone into the AO Display. 1 day later it started with flashing the entire time while browsing, playing, texting etc....
Yesterday I reported the issue to the Telekom Germany and they want to replace the phone, but I dont believe, that this is the fix.
I also reset the phone to factory default yesterday and .... I had the issue with the flicker screen already at the intial setup menu... Can you believe that ?
There is a 100% dependency between low light and flicker.
GOOGLE.. PLEASE... I have choosen between iPhoneXS and P3......decided for the P3.... Please fix it !!
el...@gmail.com <el...@gmail.com> #461
Have had the issue since I got it in Novemember. Would have figured a push to have been out by now. Come on Google! you're better then this!
sh...@gmail.com <sh...@gmail.com> #462
This is becoming quite a widespread issue and is getting really old now. For an issue that has occurred since the Pixel 2, how has this went on for this long without a word from Google? It really is a shame because i love the phone, but it's becoming 100% unusable with this flashing and flickering. Anyway..
Same thing happens to me since i bought mine from Rogers in December. Sent it in for repair and had the screen and display replaced and woke up to it flashing again. Just did a google chat with support and was basically told to look out for an email sometime. I've booted it in safe mode, wiped the cache, factory reset, you name it, and it still occurs.
I want to also add that if other users see this, turn your brightness all the way up. This temporarily can stop the flashing and flickering. It seems to happen way more often on a lower brightness setting.
Same thing happens to me since i bought mine from Rogers in December. Sent it in for repair and had the screen and display replaced and woke up to it flashing again. Just did a google chat with support and was basically told to look out for an email sometime. I've booted it in safe mode, wiped the cache, factory reset, you name it, and it still occurs.
I want to also add that if other users see this, turn your brightness all the way up. This temporarily can stop the flashing and flickering. It seems to happen way more often on a lower brightness setting.
cu...@gmail.com <cu...@gmail.com> #463
Same issue for my wife's pixel 3. The flashing started out with the always on adaptive display. Turned that off and things were good for about a month. Then it started flashing / flickering while in use and you could see a difference in the whites at the bottom of the screen (toward the charge port) when it was flashing or when the screen was mostly white. Almost like burn in. RMA should be delivered today. Hopefully this one doesnt have the issue, but after reading comments above where people are on their 3rd and 4th phones, I'm not banking on it.
st...@gmail.com <st...@gmail.com> #464
Purchased phone on launch day and the flickering just started for me yesterday and seems to be getting worse with some full screen strobe light effect starting this morning. I didn't realize this was possibly a broader problem but after searching it looks like google support has been recommending a replacement device? Have other people gone this route and any success?
vj...@gmail.com <vj...@gmail.com> #465
Same here for me ! I buy it in germany (mediamarkt) two week ago and now I can't use it anymore ! I hope they can exchange mine but I very desapointed form google right now !
ch...@gmail.com <ch...@gmail.com> #466
Sent mine off for repair today. Not feeling hopeful though based on what is being said here though
sx...@gmail.com <sx...@gmail.com> #467
I am having this issue too, phone is 2 months old. Mine is doing it when the going in to lock screen with always on display turned on.
I have only caught it happen 6 or 7 times.
I have only caught it happen 6 or 7 times.
um...@gmail.com <um...@gmail.com> #468
Same with me. Mine is about a month old, noticed it a few days ago. A hard reset fixed it. Hope it doesn't happen again.
fr...@gmail.com <fr...@gmail.com> #469
This has happened with me as well.
oa...@gmail.com <oa...@gmail.com> #470
I have the exact same problem with mine,Pixel 3,about 1 week of use and the screen start to flickering like the screen were to burn,white and sometimes green flickering,its annoying and Google should fix this RIGHT AWAY.I hope with a software update,due to its a Ramdom OLED lottery,as it seems
mi...@gmail.com <mi...@gmail.com> #471
Same issue, random bright white flash when phone wakes up.
ri...@gmail.com <ri...@gmail.com> #472
There have been no official statements from Google about this issue right? I would like to replace it but I guess that is not gonna fix the issue right? This is not a cheap phone, I could have chosen between this or an iPhone, how is Google gonna handle this massive problem...
sb...@gmail.com <sb...@gmail.com> #473
My Verizon Pixel 3 is suffering from the same issue
al...@gmail.com <al...@gmail.com> #474
Same issue..
mi...@oobak.org <mi...@oobak.org> #475
I had not experienced this issue on my Pixel 3 (64 GB, Just Black, Google Fi, 11/23), and out of the blue—no security update or anything—it started happening on 2/2. The screen flashed twice going from screen-on to AoD. I rebooted the phone and it hasn't happened since.
ts...@gmail.com <ts...@gmail.com> #476
This just started happening to my Pixel 3. Re-booting did not fix it.
jo...@gmail.com <jo...@gmail.com> #477
My first Pixel 3 experience was lovely. I was traveling outside of the US -- heavily rely on Google Maps to get around -- but my lovely Pixel 3 phone started to flash/strobe and turn green so I could not see the screen. Google replaced the phone. But the replacement (60 days later) has started to flash. Usually at night. It's hard to reproduce. A factory reset was performed but did not fix the issue. Google agreed to replace this phone.
da...@gmail.com <da...@gmail.com> #478
Happening to me too. Please advise a solution ASAP/
ca...@gmail.com <ca...@gmail.com> #479
Come on Google! Any news on this issue?! At least acknowledge the issue and comment if you're working on a fix!!
ai...@gmail.com <ai...@gmail.com> #480
My Google Pixel is less than a week old and has already been rendered unusable by this issue. Safe mode and factory resets don't resolve this. The strobe flashing affects the entire screen. Any news, Google?
di...@gmail.com <di...@gmail.com> #481
Has today's update changed anything with the screen flashing?
h....@gmail.com <h....@gmail.com> #482
My Pixel 3 started also this behavour, Google is this a software problem or a hardware error. It apears when AOD is enabled
The divice is about a month old
The divice is about a month old
ch...@gmail.com <ch...@gmail.com> #483
Recieved my Pixel 3 back from RMA today. Kudos to Telus in Canada for having it sent out and back in my hands within 4 days. It is currently fine but the problem was intermittent before sending it in so I am cautiously hopeful.
je...@gmail.com <je...@gmail.com> #484
I just bought my Pixel 3 about two weeks ago. A free minutes ago it started flickering, now it's flashing violently as I write this. Nothing to do with on and off or waking up, it just started happening while using.
ar...@gmail.com <ar...@gmail.com> #485
My Pixel 3 is a little over a month old and out of nowhere there is now an unbearable white flashing light on the bottom 70% of the screen. there hasnt been any damage to the screen and it stops for only minutes at a time... lets roll out the fix already google this thread goes all the back to Nov 7th
ch...@gmail.com <ch...@gmail.com> #486
My "repair" going through the carrier lasted 3 hours. They obviously did nothing to actually fix it. On the phone with Google tech support waiting for RMA info.
ch...@gmail.com <ch...@gmail.com> #487
For anyone wondering: Google tech support person confirmed this is a known hardware issue and can only be resolved by a device replacement. So no software patches are ever going to fix this. The person said she had just finished a call with someone else who had the same problem
pa...@googlemail.com <pa...@googlemail.com> #488
if this is truly an hardware issue Google should do a full recall......
ia...@gmail.com <ia...@gmail.com> #489
So my issue (https://issuetracker.google.com/issues/119210591#comment87 ) has escalated quite dramatically, from initially just going away on it's own for a period of time. Last night my phone started to smell of burning/battery acid from the USB-C port. I only noticed this because the phone has been refusing to charge from 1 orientation of a USB-C cable (which is odd because I thought they were both identical!). Now my phone refuses to charge outright, is discharging faster than usual and the screen is flashing on and off (refusing to power down). Currently in contact with Google but they are "contacting their specialist team" despite this being a blatantly obvious hardware failure.. I'll see what they say, I guess!
t3...@gmail.com <t3...@gmail.com> #490
My Pixel 3 64GB Not Pink just started doing this yesterday. It was quite alarming. It started with minor flickering on the bottom half of the screen then went into full on flashing.
I caught this moment yesterday evening in the attached video.
Since last night, I haven't seen this behavior again, but was able to reproduce it without fail by turning on: Ambient Display > Always On
I caught this moment yesterday evening in the attached video.
Since last night, I haven't seen this behavior again, but was able to reproduce it without fail by turning on: Ambient Display > Always On
ja...@gmail.com <ja...@gmail.com> #491
My Pixel 3 (128 GB - Verizon) does this as well, pretty rarely and randomly but it almost seemed like the camera flash went off the first few times until I realized it was the screen. Kind of freaked me out.
ja...@gmail.com <ja...@gmail.com> #492
I just came back from my local store who replaced the phone under warranty. Seeing all these comments, I'm not convinced it'll be any different with the new phone. Was less than 2 weeks old when it started.
ej...@gmail.com <ej...@gmail.com> #493
I'm on my third replacement and the flash has all but disappeared. It
appeared twice but that's it. I've had this new one for about a month and
it's on the latest Feb patch.
On Tue, Feb 5, 2019, 5:32 PM <buganizer-system@google.com wrote:
appeared twice but that's it. I've had this new one for about a month and
it's on the latest Feb patch.
On Tue, Feb 5, 2019, 5:32 PM <buganizer-system@google.com wrote:
pe...@gmail.com <pe...@gmail.com> #494
My pixel 3 does this also , at first I thought the front camera was going off but realised that it's the display when woken from idle , randomly happening . On all the new patches updates . Frustrating locked in a contract with this thing .
ns...@googlemail.com <ns...@googlemail.com> #495
Bought my pixel two days ago and it started randomly strobing yellow, I attached a brief video.
mi...@gmail.com <mi...@gmail.com> #496
I have prompted Google support for an update on this. I paid full price for a new phone, and will not settle for a refurbished device from Verizon, nor am I willing to be without a phone for several days while google RMA's it, to only end up with another device with the same problem. Ive already tried a device swap once. If this is not addressed properly, then I think consulting a class action law firm is in order. With the amount of people reporting this issue here, I can only imagine how many have this problem and are not reporting it.
I, like many of you, did not pay almost a grand for a faulty device.
I, like many of you, did not pay almost a grand for a faulty device.
jo...@gmail.com <jo...@gmail.com> #497
I bought 2 new unlocked Pixel 3s for my me and my wife from the Google Store. I set mine up at 16:00 and at around 21:00 it started to flash a bright-green light (almost like a strobe). I turned it off, then back on it continued to do it, so I just set it down and went to bed.
This morning the phone seems to work fine. I did an online chat and ran a system update, so we'll see how this goes. My wife and I were expecting more for a top-tier, brand new phone straight from the supplier. If the problem persists, I'm more interested in getting my money back and buying a different phone completely (and probably never from Google again).
This morning the phone seems to work fine. I did an online chat and ran a system update, so we'll see how this goes. My wife and I were expecting more for a top-tier, brand new phone straight from the supplier. If the problem persists, I'm more interested in getting my money back and buying a different phone completely (and probably never from Google again).
na...@gmail.com <na...@gmail.com> #498
I have a brand new Pixel 3, not even a week old, and I'm having the flash issue. Screen flashes brilliant white when going to ambient display mode, and it has occasionally flashed during normal use. Once or twice, the screen has "stuck" in the flash on the lower half of the screen. Returning the unit to Verizon for a replacement seems like my best bet.
da...@googlemail.com <da...@googlemail.com> #499
I've been having the flashing screen issue as well. Same as others when always on ambient screen is enabled. Goes away most of the time when turning that off, but not always.
Contacted Google today at last as it looks like no fix is coming and was told I needed to take a photo of the phone from all sides before they could help any further. How bizarre. My camera is on my phone! So I've gotta get hold of another camera first.
Weird bunch at Google.
Contacted Google today at last as it looks like no fix is coming and was told I needed to take a photo of the phone from all sides before they could help any further. How bizarre. My camera is on my phone! So I've gotta get hold of another camera first.
Weird bunch at Google.
nt...@gmail.com <nt...@gmail.com> #500
Ive been thinking I'm seeing things but my screen just flashed a really bright white light from my screen. I feel like I've seen this happen about a dozen or so times since I got the phone at initial launch.
jp...@gmail.com <jp...@gmail.com> #501
Taking a picture from all sides? That does not sound right. Can you please
escelate that request and ask for supervisor review? If they authorized the
replacement, the IMEI, statement of condition, statement of purchase by
country, and shipping address should be all that is needed.
On Wed, Feb 6, 2019, 3:06 PM <buganizer-system@google.com> wrote:
escelate that request and ask for supervisor review? If they authorized the
replacement, the IMEI, statement of condition, statement of purchase by
country, and shipping address should be all that is needed.
On Wed, Feb 6, 2019, 3:06 PM <buganizer-system@google.com> wrote:
mi...@gmail.com <mi...@gmail.com> #502
happened to me too. disappointed.
zo...@gmail.com <zo...@gmail.com> #503
This happened to me also, one month after purchase, with normal use.
- Turning off ambient light and setting brightness to 51% apparently "solved" the issue.
- Got in touch with support and after safe mode and hard reset the problem persisted.
- Got an RMA one week ago... now I am praying for this new device.... if it does happen again, I will ask for my money back.
- There was a system update on February 5, I just hope that they solved this issue... and I really would appreciate if Google update thr status of this issue, are they working on it? Is it just hardware?
Vety frustrated with my first Google phone.
- Turning off ambient light and setting brightness to 51% apparently "solved" the issue.
- Got in touch with support and after safe mode and hard reset the problem persisted.
- Got an RMA one week ago... now I am praying for this new device.... if it does happen again, I will ask for my money back.
- There was a system update on February 5, I just hope that they solved this issue... and I really would appreciate if Google update thr status of this issue, are they working on it? Is it just hardware?
Vety frustrated with my first Google phone.
ch...@gmail.com <ch...@gmail.com> #504
Installed the February update, pixel 3 still flashing. Seriously pissed, what's going on Google. I'm not even confident exchanging the product will get the issue fixed!
kr...@gmail.com <kr...@gmail.com> #505
Hi @all,
had this "flash feature" a few month ago and it disappeared and now got it back a few weeks ago for every locking or unlocking (turn Display from full off to on) with AOD on.
I turned off the AOD and the flashing was gone. Now, a few days before the Feb. Update was released I reactivated the AOD for testing and the "flash" was gone. In the meantime I´ve got some Updates for Play Services, Android System Web View etc. But I don´t think that this fixed the flashing. And now it works like it should without flashing, again. I really don´t know what fixed this... This is very strange. But I would say this behavior rule out a hardwareissue.
had this "flash feature" a few month ago and it disappeared and now got it back a few weeks ago for every locking or unlocking (turn Display from full off to on) with AOD on.
I turned off the AOD and the flashing was gone. Now, a few days before the Feb. Update was released I reactivated the AOD for testing and the "flash" was gone. In the meantime I´ve got some Updates for Play Services, Android System Web View etc. But I don´t think that this fixed the flashing. And now it works like it should without flashing, again. I really don´t know what fixed this... This is very strange. But I would say this behavior rule out a hardwareissue.
an...@gmail.com <an...@gmail.com> #506
This is happening to my wife's phone, started doing it a week ago. Turning brightness up to somewhere between 50% to 75% stops the flashing/flickering. I did the latest update (Feb 5 update) and that hasn't fixed anything. Some advice or a fix from Google would be appreciated, otherwise she'll probably go back to an iPhone (this phone was the one that got her off apple after about 5 iPhones, so Google are going to have to resolve their issues much quicker than this or they will lose customers like her..)
ed...@gmail.com <ed...@gmail.com> #507
+ 1... Seems to happen whenever the phone goes into the always on ambient display, and there is a notification waiting. Really annoying. My phone is about a month old.
wi...@gmail.com <wi...@gmail.com> #508
Same here, when I double tap the phone to wake ambient display, or receive a message, the screen wakes up full brightness for a second, and then reduce to the desired brightness. Pixel 3 64gb variant.
an...@gmail.com <an...@gmail.com> #509
Same here, I've noticed sometimes when the screen goes to sleep theres a bright flash.
I have notifications waiting as well, if that makes a difference.
I have notifications waiting as well, if that makes a difference.
ch...@gmail.com <ch...@gmail.com> #510
Mine started as just a flash with the ambient display at first too, then after a week progressed to a full screen green strobe and image ghosting. I'm curious if other people had it stay just a flash or get progressively worse like mine did
jo...@gmail.com <jo...@gmail.com> #511
I gave up. After 4 phones I asked for a full refund and just bought a Pixel 3 XL with the Samsung displays. Between the mediocre LG Displays on 2 XL and now this is never ending issue, I am going to be more careful and wait to see who the display manufacturers are.
ch...@gmail.com <ch...@gmail.com> #512
How fast after you got the replacement phones did you see the issue re-appear?
ja...@gmail.com <ja...@gmail.com> #513
my phone is barely 3 months old, and i am having this flickering problem too :(
ke...@gmail.com <ke...@gmail.com> #514
Got the pixel 3 one week ago and I am having the screen flash before aod turns on, fairly consistently.
el...@gmail.com <el...@gmail.com> #515
I received my Pixel 3 less than a month ago and noticed this problem after installing an update a few days ago. It is especially distressing when it occurs in low light situations.
se...@gmail.com <se...@gmail.com> #516
Thought I was imagining it at first, same thing is happenning to my Pixel 3. Happens even if there are no notifications. Less than 6 months old.
se...@gmail.com <se...@gmail.com> #517
Mine flashes randomly and this is with ambient display / AOD on "off" at all times, when the device is coming out of sleep (using fingerprint scanner to wake it). Currently using phone in "safe" mode and after that factory reset -- standard Google troubleshooting steps before RMA authorization. Have always played around with the "drawing" options under developer options to flash the screen in various ways, including the flashing-pink-mode when you switch "show surface updates" on. Wonder if that has any bearing on the display calibration, sensor, responsiveness, etc. Am giving this a 72-hour baseline period.
[Deleted User] <[Deleted User]> #518
Pixel 3 just began doing this. Consistent with every switch to ambient display.
ch...@gmail.com <ch...@gmail.com> #519
This is my second Pixel 3, and this flashing is my second issue. Looks like I need yet another replacement. Getting ridiculous.
se...@gmail.com <se...@gmail.com> #520
Started again today. Looks like potential RMA. No change in parameter seems to stop this.
in...@eighthandfifth.com <in...@eighthandfifth.com> #521
This has been a huge problem for both my first pixel 3's (I brought them into the Verizon store and they had to send me a replacement immediately bc the phone had become unusable.) The screen would start of flashing intermittently but then quickly start flashing all the time and sometimes the whole bottom of the screen would go white.
Now on my third phone which has done intermittent flashing but hasn't gotten to the fully unusable state.
Aside from Bluetooth dropouts, this is the only problem i'm having with an otherwise wonderful phone. Am hoping both get fixed soon.
Now on my third phone which has done intermittent flashing but hasn't gotten to the fully unusable state.
Aside from Bluetooth dropouts, this is the only problem i'm having with an otherwise wonderful phone. Am hoping both get fixed soon.
pt...@gmail.com <pt...@gmail.com> #522
I am also having this issue on a Pixel 3 from Verizon that I received in December. It is getting progressively worse and flashes every time I either lock the phone it receives a notification. Any fix announced yet?
ch...@gmail.com <ch...@gmail.com> #523
Mine is also doing this with increasing frequency. I got my pixel 3 directly from Google in December.
ba...@gmail.com <ba...@gmail.com> #524
P3 64GB not pink unlocked from Carphonewarehouse UK Just started doing this on the 7th if February. Video attached.
nr...@gmail.com <nr...@gmail.com> #525
Rma'ed pixel 3, various issues, new one is doing this after a week. No consistency to it...
ma...@gmail.com <ma...@gmail.com> #526
I'm also having the same issue with my pixel 3. I got mine online from the google store. What's the resolution here?
ha...@gmail.com <ha...@gmail.com> #527
Having the same issue when unlocking with double tap
op...@gmail.com <op...@gmail.com> #528
Do you have an Image/Picture as your background? When I changed it to living/live wallpaper for both lock screen and home screen I could't reproduce this issue. But I do get another issue. In this case when you open an App e.g. chrome browser and lock the screen and then unlock your phone with the fingerprint sensor while AOD is on, you get first for a second the App displayed (like the flash before aod) and then you see the fade in animation.
Can someone confirm this?
Can someone confirm this?
ma...@gmail.com <ma...@gmail.com> #529
I have had the screen flash green twice now, and I bought the phone on the 5th of February.
The double tap to wake is also bugged, the font is very bright when woken then goes back to normal.
I have also had the green flash happen once randomly and once when I locked my phone, however this was when I used a normal image for the wallpaper, using a live image hasn't been able to produce the flash with locking as of yet.
I'm thinking this is a software issue since the Pixel 2 XL had this same issue last year and it was resolved with a patch, but we will see what Google says.
Hope this is fixed soon. Phone is expensive to be worrying about this.
The double tap to wake is also bugged, the font is very bright when woken then goes back to normal.
I have also had the green flash happen once randomly and once when I locked my phone, however this was when I used a normal image for the wallpaper, using a live image hasn't been able to produce the flash with locking as of yet.
I'm thinking this is a software issue since the Pixel 2 XL had this same issue last year and it was resolved with a patch, but we will see what Google says.
Hope this is fixed soon. Phone is expensive to be worrying about this.
ug...@gmail.com <ug...@gmail.com> #530
My Pixel 3 is about a month old. It took about a week or so for mine to start flashing white. This past Friday night while I was watching a YouTube video I noticed a white flashing in the video which was strange. I exit YouTube an my entire screen is flashing white. I power down the device and then while the screen is off, it starts flashing green. Left it off for about a minute then turned it back on. It was like I had a strobe light going off in my room. Turned it off again, same thing. Left it off the remainder of the night and turned it back on the next day. So far it has not happened since, but the severity and frequency of this happening has become worse with time. Hope Google fixes this soon or I am getting a 3 XL instead.
ab...@gmail.com <ab...@gmail.com> #531
This is happening to my pixel 3,
[Deleted User] <[Deleted User]> #532
Whenever I lock or unlock the screen, and whenever a new notification comes through while the phone is locked, the bottom 2/3 of the screen flashes bright green. Got Pixel 3 a week ago.
hu...@gmail.com <hu...@gmail.com> #533
My screen has been doing this since I bought it at the Google Pop Up in SoHo NYC back in like October...
The screen flashes bright white for a millisecond then returns to normal when I use the fingerprint scanner to open my phone or sometimes just flip it over with wake screen on. This continued to happen after I performed the troubleshooting process with Google Support (Safe Mode, Factory Reboot) for the speaker/mic issue.
I was hoping the January patch would fix this because I thought it was a software issue too (if you check threads on Reddit most people think it's a software issue) but now I'm not sure. I heard there's some people who haven't experienced this issue at all so if that's the case then it's just a common hardware issue which is WAYYYY worse. Imagine having to replace that many phones...
The screen flashes bright white for a millisecond then returns to normal when I use the fingerprint scanner to open my phone or sometimes just flip it over with wake screen on. This continued to happen after I performed the troubleshooting process with Google Support (Safe Mode, Factory Reboot) for the speaker/mic issue.
I was hoping the January patch would fix this because I thought it was a software issue too (if you check threads on Reddit most people think it's a software issue) but now I'm not sure. I heard there's some people who haven't experienced this issue at all so if that's the case then it's just a common hardware issue which is WAYYYY worse. Imagine having to replace that many phones...
le...@gmail.com <le...@gmail.com> #534
I got the Pixel 3 when it came out on Project Fi, direct from Google, and this has been happening since day 1. I've just kind of gotten used to it, though it's still SUPER annoying. Mostly happens when waking up in Ambient Display mode. I just learned this thread existed, so figured I'd add my 2 cents.
sa...@gmail.com <sa...@gmail.com> #535
tm...@gmail.com <tm...@gmail.com> #536
Just bought the phone from the Google store online and it immediately started flashing everytime the phone was locked and unlocked and when a notification is received while locked.
Turning off "Always On" in "Ambient display" is the only thing that stopped it from occurring.
Turning off "Always On" in "Ambient display" is the only thing that stopped it from occurring.
th...@gmail.com <th...@gmail.com> #537
Got my Pixel in december, screen flashes started after four weeks, now the frequency ist increasing...
re...@gmail.com <re...@gmail.com> #538
Just got mine yesterday, the screen is still flashing with "ambient display" off. Trying to update now.
ch...@gmail.com <ch...@gmail.com> #539
If you have this problem but haven't let Google know, make sure you do! This is a flagship phone and they have been ignoring the problem possibly due to consumer apathy. I would love the Pixel 3 if it worked properly. A functional screen is kinda important. If you have a flashing screen send it back! It is not supposed to be that way. If they get enough returns maybe they'll actually fix the problem
je...@gmail.com <je...@gmail.com> #540
I'm on my second phone, and it's flashing just like the first one now. Talked to support last night and sent them a link to this page. They stated that they wouldn't look at links to third party sites. I guess Google doesn't want to admit they made a lemon. I'm done with this mess. I just want my money back. It's a great phone, too bad they screen is absolute junk.
re...@gmail.com <re...@gmail.com> #541
yes please fix this issue, i don't want to go back to apple
On Tue, Feb 12, 2019 at 3:53 PM <buganizer-system@google.com> wrote:
On Tue, Feb 12, 2019 at 3:53 PM <buganizer-system@google.com> wrote:
--
KYLE CHANDLER
Diamond Realty & Associates LLC
315 East Texas Street
Bossier City, LA 71111-4343
Office: 318-746-0011
Cell: 318-278-1761
E-mail: realty.kylechandler@gmail.com
Licensed in Louisiana
Licensed by Louisiana Real Estate Commission
[Deleted User] <[Deleted User]> #542
Posting again because it began happening a few weeks after I did a hard reset on my phone. It fixed the issue for a few weeks, then began happening again intermittently (not as frequently as before). It's really bothersome.
mr...@gmail.com <mr...@gmail.com> #543
cr...@cs.com <cr...@cs.com> #544
Own a Pixel 3 with android version 9 also with a screen that flashes white on the bottom two thirds when logging off/locking the phone. This is something I have noticed since purchasing the phone early December 2018. I have always had ambient display "on". Today I shut it off and for now I have not notice the screen flash while shutting down. Not sure of the long-term consequences of a flashing screen so I just plan to leave ambient display "off". Just wanted to be 1 of the voices heard out there regarding this issue. Otherwise generally very happy with this phone.
je...@gmail.com <je...@gmail.com> #545
My third Pixel 3 is on its way. It's a refurbished unit this time, so we'll see how this goes. One thing that the tech emailed me was "I've checked my resources and this is unfortunate and rare that this happened on your device. We've not been reported about any such issues on the device." So Google obviously doesn't see any of this as a problem.
pa...@googlemail.com <pa...@googlemail.com> #546
So having turned all aod functions off(adaptive brightness on)... it's been stable for a few weeks,then this morning brightness suddenly went high(percentage stayed the same).. covering the sensor made no difference...did a restart....sensor is kind of working but very sluggish....what a mess this phone is...and no word or fix from Google....
lk...@gmail.com <lk...@gmail.com> #547
Same issue here...it happens randomly when I unlock the phone.
ty...@gmail.com <ty...@gmail.com> #548
We have two Pixel 3s in our household, both bought on Nov. 1 2018. One of them started with this screen flash problem about a week ago. The other phone is fine. Hoping to get this fixed as it is pretty annoying and should not be happening on a phone of this caliper.
ru...@m12solutions.co.uk <ru...@m12solutions.co.uk> #549
This is happening to me too. Intermittent flashing, often when plugged in but not always. Usually when locking or unlocking. Its especially annoying at night. I really want this to be fixed as I've spent a lot out on this phone.
se...@gmail.com <se...@gmail.com> #550
Happens now particularly at night. Sometimes strobe like green flashes on wake, sometimes the entire screen flickers green. Restart does not fix issue.
ja...@gmail.com <ja...@gmail.com> #551
I just got my pixel 3 and I am having the same issue. A flash of white when turning it on.
sh...@gmail.com <sh...@gmail.com> #552
Brand new, undamaged Pixel 3 is exhibiting this issue frequently. Screen strobing bright green flash. Will sometimes go away for a whole day, but always comes back with a vengeance. This needs to be addressed.
je...@gmail.com <je...@gmail.com> #553
Also have this issue - went away initially when I turned off ambient display, just patched to the Feb update and it's showing up again with ambient display still off.
ug...@gmail.com <ug...@gmail.com> #554
Still happening to mine as well. Wish that Google would at least say something about it.
am...@gmail.com <am...@gmail.com> #555
Issue happens very frequently on my Pixel 3 after I set "Ambient display" to "Always on". It's very critical, and is a showstopper from end user's point of view. How come there is no progress from Google for such a long time?
ai...@gmail.com <ai...@gmail.com> #556
This has happened to my second Pixel 3, one that was meant to be a replacement after my first Pixel 3 experienced the same issues. Google's lack of communication or progress on this is shocking.
pa...@googlemail.com <pa...@googlemail.com> #557
Is anyone still having this issue having turned off 'flash screen' (if you type flash screen in search bar in settings)
pa...@gmail.com <pa...@gmail.com> #558
@557 I just checked and that option has never been on on my phone, still have the problem.
je...@gmail.com <je...@gmail.com> #559
I have noticed the flash when I unlock my phone at various times of the day. Usually happens at least once a day. Purchased directly from Google, and I have owned the phone for less than a month now with hardware up to date.
cv...@gmail.com <cv...@gmail.com> #560
Same issue happening daily, always on unlock. Whole screen flashes white for a split second then returns to normal. No other ill effects as yet.
pa...@gmail.com <pa...@gmail.com> #561
I am now hitting this issue as well. Should I make a warranty claim?
mi...@gmail.com <mi...@gmail.com> #562
I have had three Pixel 3's that do this, but not on wake/unlock but while using the device.
mi...@gmail.com <mi...@gmail.com> #563
Here is video of my experience.
pb...@gmail.com <pb...@gmail.com> #564
I have had this problem, phone bought and activated less than 2 weeks ago. Wednesday night it started the whole screen flashing, flickering, when I tried to do anything on the phone it got faster and brighter. Decided to just go to sleep so put phone down and it was fine in the morning. Yesterday afternoon it started again. Friend who works on phones tried soft reset and looking in settings, couldn't make it stop. Put in my purse for a few hours and then checked it after dinner and it was fine.
mi...@gmail.com <mi...@gmail.com> #565
Give it time, it will happen again.
On Sun, Feb 17, 2019 at 8:27 AM <buganizer-system@google.com> wrote:
On Sun, Feb 17, 2019 at 8:27 AM <buganizer-system@google.com> wrote:
ug...@gmail.com <ug...@gmail.com> #566
For me, it always seems to happen at night after I've watched some videos
either on YouTube or Google Play Movies etc. When it happens, device is
unusable.
Question for everyone having this issue. What color is your Pixel 3? Mine
is black.
On Sun, Feb 17, 2019 at 8:28 AM <buganizer-system@google.com> wrote:
either on YouTube or Google Play Movies etc. When it happens, device is
unusable.
Question for everyone having this issue. What color is your Pixel 3? Mine
is black.
On Sun, Feb 17, 2019 at 8:28 AM <buganizer-system@google.com> wrote:
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ch...@gmail.com <ch...@gmail.com> #567
Mine is also black, also pretty much also happened at night or later in the day
mi...@gmail.com <mi...@gmail.com> #568
Also black, 64gb, later in the day/evening.
On Sun, Feb 17, 2019, 8:23 PM <buganizer-system@google.com wrote:
On Sun, Feb 17, 2019, 8:23 PM <buganizer-system@google.com wrote:
jo...@gmail.com <jo...@gmail.com> #569
Black, 64GB
Screen flashes when I unlock it or receive a notification. Very frustrating..
Screen flashes when I unlock it or receive a notification. Very frustrating..
ni...@gmail.com <ni...@gmail.com> #570
Black, 64 GB... screen flashing randomly, no particular pattern.
ma...@gmail.com <ma...@gmail.com> #571
Also Black 64GB, haven't noticed any pattern. The issue wasn't there since
the beginning for me, it appeared around December If I recall correctly
When it happens, turning the always-on feature off for a bit and then back
on SOMETIMES stops it.
On Mon, 18 Feb 2019 at 12:53, <buganizer-system@google.com> wrote:
the beginning for me, it appeared around December If I recall correctly
When it happens, turning the always-on feature off for a bit and then back
on SOMETIMES stops it.
On Mon, 18 Feb 2019 at 12:53, <buganizer-system@google.com> wrote:
ra...@googlemail.com <ra...@googlemail.com> #572
White 64GB, first phone had the issue randomly started when browsing. Had the phone swapped out and the replacement is doing the same, again randomly started when browsing. Will be asking for another replacement!
[Deleted User] <[Deleted User]> #573
I have the same screen flicker issue on my personal Pixel 3 128GB. Screen flicker persists across power cycles and the behavior also continues in safe mode. Disabling adaptive display had a short term impact. The only way to stop the flicker completely is bump brightness to 'full'; then the flickering stops and does not persist; this 'fix' impacts my battery life as expected.
ug...@gmail.com <ug...@gmail.com> #574
I just wish Google would say something about this issue. My pixel 3 is my
work phone. Trying to see if my purchasing agent will swap it for a 3XL.
Which is what I asked for in the first place. He ordered this by accident.
On Mon, Feb 18, 2019, 7:17 PM <buganizer-system@google.com> wrote:
work phone. Trying to see if my purchasing agent will swap it for a 3XL.
Which is what I asked for in the first place. He ordered this by accident.
On Mon, Feb 18, 2019, 7:17 PM <buganizer-system@google.com> wrote:
je...@gmail.com <je...@gmail.com> #575
Received my third phone today. It's a refurbished unit this time (last time was a new unit). I bet this unit was sent in for the screen flashing, then refurbished. Wonder if they did anything to fix the issue, or if they just cleaned it and sent it back out. Guess I'll just have to hold my breath and see.
na...@gmail.com <na...@gmail.com> #576
Same issue - slightly different. Screen flashes start gradually (every 3 seconds or so), then gets faster, covering the entire screen and becomes incredibly blinding. Seems to mostly happen towards end of day when battery is lower (right now its happening at 20%), but doesn't happen every day. Super bizarre and frustrating for an otherwise awesome phone.
ra...@gmail.com <ra...@gmail.com> #577
Same issue - whole screen flashes green/white for a split second on unlock. 64 GB Pixel 3
ma...@gmail.com <ma...@gmail.com> #578
Same issue with Pixel 3 freshly unpacked :o
kr...@gmail.com <kr...@gmail.com> #579
Same issue. Got my phone mid November and noticed a bright flash from the screen very rarely - maybe 3 or 4 times between then and now.
Today it got much worse very fast. Initially had the lower third flash white on every lock with ambient display on, so I turned that off. Within an hour I had full on flickering and strobing regardless of ambient display, adaptive brightness, colour, night light or brightness settings.
Leaving the phone on 100% brightness with adaptive brightness off seems to sometimes lessen the flickering, but as it is it's completely unusable. It also looks as though the top half of the screen is dimmer than the bottom when the brightness is less than 100%.
Very disappointing to see all these similar complaints with no response from Google.
Today it got much worse very fast. Initially had the lower third flash white on every lock with ambient display on, so I turned that off. Within an hour I had full on flickering and strobing regardless of ambient display, adaptive brightness, colour, night light or brightness settings.
Leaving the phone on 100% brightness with adaptive brightness off seems to sometimes lessen the flickering, but as it is it's completely unusable. It also looks as though the top half of the screen is dimmer than the bottom when the brightness is less than 100%.
Very disappointing to see all these similar complaints with no response from Google.
ka...@gmail.com <ka...@gmail.com> #580
I have had my pixel 3 for all of a week. I had no idea this was an issue. My phone started wiggin' out like static on a tv, except it's a bright green light that is killing my eyes. I tried restarting and powering off and it sporadically keeps going psycho flasher without even being touched. It has been over 20 minutes. What in the world?! So disappointing.
se...@gmail.com <se...@gmail.com> #581
Just RMA'd and on my second device soon. Google chat support incredibly unhelpful and denied there being a problem. What the heck is happening...
ml...@gmail.com <ml...@gmail.com> #582
Same issue, about 2 wks old. B/t this and the defunct phone app hardware freezing issues on 2 pixel 1s I've owned makes me very wary of Google products.
kr...@gmail.com <kr...@gmail.com> #583
After leaving the phone plugged in & powered off last night, there's no sign of a problem. Ambient display works normally with no flashing and the brightness seems pretty uniform on the screen. A bit nervous about continuing to use the phone since the other comments on here seem to suggest the problem is inevitably going to come back though.
gs...@gmail.com <gs...@gmail.com> #584
This is now my second Pixel that has the problem. Screen still flashes white randomly when unlocking the phone.
mi...@gmail.com <mi...@gmail.com> #585
My third replacement, which Google Fi assured me would be a new device but
the shipping confirmation says refurb, arrives tomorrow. I'm not confident
it will resolve the issue.
I am tempted to try the Pixel 3 XL when they offer me a refund for this
one, but at the moment I'm tempted to completely abandon Pixels altogether.
On Tue, Feb 19, 2019, 8:17 PM <buganizer-system@google.com wrote:
the shipping confirmation says refurb, arrives tomorrow. I'm not confident
it will resolve the issue.
I am tempted to try the Pixel 3 XL when they offer me a refund for this
one, but at the moment I'm tempted to completely abandon Pixels altogether.
On Tue, Feb 19, 2019, 8:17 PM <buganizer-system@google.com wrote:
ug...@gmail.com <ug...@gmail.com> #586
Mine finally did it while at work today showed my boss so he was finally
able to see it without showing him YouTube videos lol. Not funny really
hoping Google fixes this or my company allows me to get a 3XL. If not I
guess I have to deal with it until Google gets it fixed or I get a
replacement that actually does not do this anymore. For now I am sitting
tight.
On Tue, Feb 19, 2019, 8:17 PM <buganizer-system@google.com> wrote:
able to see it without showing him YouTube videos lol. Not funny really
hoping Google fixes this or my company allows me to get a 3XL. If not I
guess I have to deal with it until Google gets it fixed or I get a
replacement that actually does not do this anymore. For now I am sitting
tight.
On Tue, Feb 19, 2019, 8:17 PM <buganizer-system@google.com> wrote:
md...@gmail.com <md...@gmail.com> #587
My wife (Pixel 3) and myself (Pixel 3 XL) have BOTH experienced this issue. I've only had it happen to me a few times but this is a frequent, multiple times a day occurrence for my wife.
Purchased both our phones directly through the then Project Fi store.
Purchased both our phones directly through the then Project Fi store.
ug...@gmail.com <ug...@gmail.com> #588
Oh man. 3 XL's have this issue as well?
On Tue, Feb 19, 2019, 10:00 PM <buganizer-system@google.com> wrote:
On Tue, Feb 19, 2019, 10:00 PM <buganizer-system@google.com> wrote:
a....@gmail.com <a....@gmail.com> #589
pa...@googlemail.com <pa...@googlemail.com> #590
Wonder how long this list will get before Google comments or fixes this.....my black pixel 3 64gb did it again today after a few weeks break (aod off)
jo...@gmail.com <jo...@gmail.com> #591
Purchased a Pixel 3 64gb on Saturday. Still getting screen flicker last night.
ge...@gmail.com <ge...@gmail.com> #592
My THIRD (!!!!!!!!!) Pixel 3 has started doing this again after two weeks of use! This has occured with THREE devices now, the previous two were RMA'd for the same problem!
mi...@gmail.com <mi...@gmail.com> #593
Just got my third replacement a few minutes ago, after Fi support swore up and down it would be a new device, even after I said the order confirmation said refurb. Yeah, it's a refurb, not shocked at all. Not confident the screen issues are going to be magically fixed, either.
je...@gmail.com <je...@gmail.com> #594
I'm on my 3rd phone. First two were new, this one's refurbished. The flashing has started already. I haven't even had it two full days. My recommendation: if your phone is less than 30 days old, get a refund right now. If it's older than 30 days, Google will keep replacing it for a year, then we're all screwed.
mi...@gmail.com <mi...@gmail.com> #595
I'm getting a refund from Google. If you've had three replacements and the issue continues, push for the same.
sh...@gmail.com <sh...@gmail.com> #596
I've had my phone a few days now and it's happened about once a day, if I try opening the screen back up just as it's about to shut down. Took me by surprise each time. I'm not sure if its the flash going off or the screen getting extremely bright for a split second.
bw...@gmail.com <bw...@gmail.com> #597
Brand new Pixel 3, first activated one day and 6 hours ago through verizon. Intense flashing during standard use, not limited to lock screen https://imgur.com/a/9FFmpHx .
so...@gmail.com <so...@gmail.com> #598
Bought my Pixel 3 on Oct 20, 2018 and it just started doing the screen flicker this week. First noticed it when I was locking my device. The lower bottom 1/3 of the screen starts to flicker rapidly. The whole screen starts to flicker if you set it on a wireless charger.
jo...@gmail.com <jo...@gmail.com> #599
OMG... that's like 4 months later... that means a LOT of Pixels might be in
trouble in the coming months!
*Super thanks, *
*Johann Pascual*
+852.6484.2392
On Thu, Feb 21, 2019 at 11:17 PM <buganizer-system@google.com> wrote:
trouble in the coming months!
*Super thanks, *
*Johann Pascual*
+852.6484.2392
On Thu, Feb 21, 2019 at 11:17 PM <buganizer-system@google.com> wrote:
ik...@gmail.com <ik...@gmail.com> #600
Observed this issue on my Pixel 3 two months ago. Thought that the updates would fix it! I was wrong, two major updates passed by but the issue still remains!
Finally decided to contact Google on this. It's just so annoying to the eye and for the user experience. Can't believe I paid such a high price for a lame phone like this.
NOTE: It flashes irrespective of the Ambient Display turned on or off!
It flashes when a notification occurs or when I tap to wake. It's just so random.
Finally decided to contact Google on this. It's just so annoying to the eye and for the user experience. Can't believe I paid such a high price for a lame phone like this.
NOTE: It flashes irrespective of the Ambient Display turned on or off!
It flashes when a notification occurs or when I tap to wake. It's just so random.
a....@gmail.com <a....@gmail.com> #601
I have had my Pixel 3 for about 2 weeks and I experience the screen flash at least once per day. It's happened upon restarting the phone, ending a phone call, and most recently waking up from the ambient display. Thankfully no flickering, but the flash is still concerning and annoying.
ha...@gmail.com <ha...@gmail.com> #602
Bought my Pixel 3 a few days ago and already experiencing this problem... Turning brightness on to max seems to make it go away for a few minutes but it always comes back. It's very frustrating, I hope Google does something about it soon
to...@gmail.com <to...@gmail.com> #603
With ambient display on, when using power button or when receiving notifications it flashes bright white and resumes normal function afterwards. Started 48 hours after brand new purchase today. No abnormal behavior or accidents.
ga...@gmail.com <ga...@gmail.com> #604
Remove all this
fe...@googlemail.com <fe...@googlemail.com> #605
After weeks of this problem being 100% reproducible, it's 100% stopped. Been about five days in the clear now. Really weird. It may correlate with turning adaptive brightness back on. Not sure. Definitely not confident it won't recur though. In some ways, it seems like an obvious hardware fault. But hardware faults don't randomly go away.
pa...@googlemail.com <pa...@googlemail.com> #606
Mines been ok for a few weeks....changed wallpaper from black to grey and it's started again...🤔
pa...@gmail.com <pa...@gmail.com> #607
My Pixel3 is doing this too. I have had the phone for a bit but just set it up a week ago when my old phone died. I noticed it flash when I was sticking it in my pocket but it was probably a coincidence of my locking the screen just prior. Just now, it was sitting on the table next to me a minute after locking the screen and it flashed. No fix since November? hmmmm....
qu...@gmail.com <qu...@gmail.com> #608
Mine flickered for 1 day, then it didn't for 2 days, then it returned. Contacted support, and they're going to give me a replacement device
ug...@gmail.com <ug...@gmail.com> #609
Sent mine back today. Will report back when it arrives if it still has the
issue
On Fri, Feb 22, 2019, 5:52 PM <buganizer-system@google.com> wrote:
issue
On Fri, Feb 22, 2019, 5:52 PM <buganizer-system@google.com> wrote:
dy...@gmail.com <dy...@gmail.com> #610
Just got new phone couple of weeks ago - started flickering today, and it get very hot.
ug...@gmail.com <ug...@gmail.com> #611
Mine would do this as well sometimes.
On Fri, Feb 22, 2019, 8:52 PM <buganizer-system@google.com> wrote:
On Fri, Feb 22, 2019, 8:52 PM <buganizer-system@google.com> wrote:
ta...@gmail.com <ta...@gmail.com> #612
Got a replacement device (shipped to me on Feb 13th arrived on 14th), both first purchase and new replacement exhibit this screen flickering issue, new one seems to do it more often than the original too
el...@gmail.com <el...@gmail.com> #613
I've replaced my phone 3 times and have experienced it on each. Pixel 3XL is unaffected, but all 4 Pixel 3's flicker when ambient display is on. Very surprising to have such a major issue on a premium phone.
jk...@gmail.com <jk...@gmail.com> #614
Looks like I'm on this boat too. My wife's phone started flickering green after five days. A replacement is in transit but I'm not feeling good about this. Can someone please tell me how to disable the ambient screen?
re...@gmail.com <re...@gmail.com> #615
I thought Facebook was taking my picture 🙄.
Since the flashing started it hasn't stopped :( trying to get a hold of Rogers....wish me luck
Since the flashing started it hasn't stopped :( trying to get a hold of Rogers....wish me luck
jo...@gmail.com <jo...@gmail.com> #616
Have had this issue for the past 2 weeks, in the evening only in low light, progressively worse, before I could just increase the brightness way up and it will not flicker. Now half the screen is glitching white... Factory reset didn't do anything.
co...@gmail.com <co...@gmail.com> #617
+1, seems to be happening more frequently, what the hell this was a super expensive phone, my dudes
sw...@gmail.com <sw...@gmail.com> #618
started having the same issue today, not sure if i had adaptive brightness on before today though. I have noticed random white screen flickering coming out of double tapping the lock screen also.
ug...@gmail.com <ug...@gmail.com> #619
I really hope Google can fix this crap. It is getting ridiculous.
On Sat, Feb 23, 2019, 10:07 PM <buganizer-system@google.com> wrote:
On Sat, Feb 23, 2019, 10:07 PM <buganizer-system@google.com> wrote:
se...@gmail.com <se...@gmail.com> #620
Welp, my new RMA'd phone which was a non-refurb is doing the same thing. Second phone in a month. Do I have to go through the cycle of customer support all over again before I RMA for a third device?
Also, how many devices can I cycle through before Google gives up? My take is that screen flickering is not a user problem. It is a normal action (screen tap from sleep, fingerprint unlock) that incurs a violent white flash.
If anyone has a family member or him/her/themself has photosensitive epileptic seizure symptoms, and is around this phone when it does this, Google is going to have a major medical liability issue. My lawyer actually went through and deciphered the customer agreement and Pixel usage language for me. (Pro bono, since there may be a class action lawsuit and he wants in, lol.)
Also, how many devices can I cycle through before Google gives up? My take is that screen flickering is not a user problem. It is a normal action (screen tap from sleep, fingerprint unlock) that incurs a violent white flash.
If anyone has a family member or him/her/themself has photosensitive epileptic seizure symptoms, and is around this phone when it does this, Google is going to have a major medical liability issue. My lawyer actually went through and deciphered the customer agreement and Pixel usage language for me. (Pro bono, since there may be a class action lawsuit and he wants in, lol.)
ra...@gmail.com <ra...@gmail.com> #621
hm...@gmail.com <hm...@gmail.com> #622
I'm also having this issue. It's happened twice now. Once it resolved when I turned the phone off for a few hours. It just happened again and my phone is turned off. Haven't tried turning it back on again.
si...@outlook.com <si...@outlook.com> #623
I am also having this screen flash issue.
dl...@gmail.com <dl...@gmail.com> #624
I can also confirm exoereicing this on my Pixel 3. Since I got the phone in October, I have experienced this a hand full of times.
as...@mta.ca <as...@mta.ca> #625
Same problem with mine. Why no word from Google on a fix?
ug...@gmail.com <ug...@gmail.com> #626
That's that I would like to know. Gonna be class action lawsuit soon if you
ask me.
On Sun, Feb 24, 2019 at 7:43 PM <buganizer-system@google.com> wrote:
ask me.
On Sun, Feb 24, 2019 at 7:43 PM <buganizer-system@google.com> wrote:
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al...@gmail.com <al...@gmail.com> #627
I got same issue. It seems to be getting worse. The flash is extremely bright and dangerous when happens in the dark while driving.
ug...@gmail.com <ug...@gmail.com> #628
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da...@gmail.com <da...@gmail.com> #629
Same issue as everyone else. Adaptive screen display enabled. Bright screen flash. Somewhat annoying during the day. Very annoying at night when lights are dim or off. And extremely dangerous when driving at night.
th...@gmail.com <th...@gmail.com> #630
Mine started with just a brief screen flash, but now it flashes uncontrollably, regardless of whether the adaptive screen display is enabled or not. It's now at the point where I can't use the phone since it hurts my eyes and I can't even see what's on the screen. This is also a replacement after having the same issue with the first one I bought...
mo...@gmail.com <mo...@gmail.com> #631
Same issue. Pixel 3 with screen flashing issue. The 3rd replacement device is on the way...
ug...@gmail.com <ug...@gmail.com> #632
Insane. When is Google going to address this?
On Tue, Feb 26, 2019 at 1:07 AM <buganizer-system@google.com> wrote:
On Tue, Feb 26, 2019 at 1:07 AM <buganizer-system@google.com> wrote:
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dj...@gmail.com <dj...@gmail.com> #633
Pixel 3 bought a week ago and already having this problem, it's there a warranty??
jr...@gmail.com <jr...@gmail.com> #634
I bought two Pixel 3 phones from the Google Store two weeks ago. My wife was experiencing this issue at first and then hasn't noticed it. I experienced it for the first time this morning.
pa...@gmail.com <pa...@gmail.com> #635
After getting the run around from Google, I put up a stink with verizon and they were very willing to send a new phone. no promises it will work, I guess... but I would suggest for anyone who purchased their phone from verizon to just go to them directly.
la...@gmail.com <la...@gmail.com> #636
My screen flashes when it turns on, and I'm worried it's going to get worse. Haven't dropped my phone at all, and it's in a shockproof case with screen protector for the odd bump. If I knew about this issue before I bought the phone, I would have reconsidered.
af...@hampton.k12.va.us <af...@hampton.k12.va.us> #637
I have had 2 Pixel 3 units from the same store that had the same green flickering screen issues. Both started about 3-4 days after turned on. Started at the bottom and made its way to full unusable phone. Google you have to do something.
to...@gmail.com <to...@gmail.com> #638
Is it time to unstar this issue? It is very clear that Google won't/can't fix it until the next version of Android and/or the Pixel.
an...@gmail.com <an...@gmail.com> #639
Pixel 3 flashes on home screen. Looked as if screen was going to lose power multiple times
or...@gmail.com <or...@gmail.com> #640
This is the same issue I have been having. The first p3 I got happened within 14 days. The brand new replacement phone I got, happened after a month. I adjusted some screen setting and seemed to help. However less than 2 months later the new replacement phone has been doing it non stop for 3 days. Another replacement phone is on the way. I am sad to say I waited for this phone for so long, to finally get it and this is a problem. Definitely makes me miss the Samsung in my life!
ri...@gmail.com <ri...@gmail.com> #641
same issue here. started with lower half of the screen flashing when plugged in to charge, today -- about a week later -- the entire screen is flashing when the phone is on.
[Deleted User] <[Deleted User]> #642
Hi,
same issue, white flash from the dead ! .... i am awaiting my 4th pixel 3 ... they all had this problem within few days of activation .... honestly, i don't see why my 4th phone would be different .... but i just keep returning them because i cant stand paying a premium price for a phone with defects ! ..... whats really sad is the fact that my pixel 3 has been on RMA longer than its been in my hand .... each RMA ... i loose my phone for about 10 days .... seriously, i had to buy a 2nd phone to use while my phone go back and forth to google ! .... i bouth a Umidigi F1 which is incredible and only cost me 200$ ! ... loll ... no defects with this one !
last time i spoke with a rep from google ... i explained that i can understand getting a lemon at some point .. but 4/4 is unacceptable ... if they want to play this game .. they should sell theses phones 200$ ... then i could live with the defects ! ... but it seem like they dont want to acknowledge the problem .... probably just too afraid about global recall ! ... so .. instead of telling me those phones will all do the same ... they just keep me returning them with the hassle that come with it on my side !
so .. all in all ...since i bought my pixel 3 about 2 months ago .... i paid a premium price for the peace of mind ... which turned out to be a nightmare ... and ended by me using a 200$ phone since then !
ohh yeah .. on my last RMA they offered me 35$ on google play store since i wasted money on tempered glass for each phone ... loll ... like i care about their 35$ ... just give me a goddamn phone that work and i will be happy ... just please stop wasting my time.
same issue, white flash from the dead ! .... i am awaiting my 4th pixel 3 ... they all had this problem within few days of activation .... honestly, i don't see why my 4th phone would be different .... but i just keep returning them because i cant stand paying a premium price for a phone with defects ! ..... whats really sad is the fact that my pixel 3 has been on RMA longer than its been in my hand .... each RMA ... i loose my phone for about 10 days .... seriously, i had to buy a 2nd phone to use while my phone go back and forth to google ! .... i bouth a Umidigi F1 which is incredible and only cost me 200$ ! ... loll ... no defects with this one !
last time i spoke with a rep from google ... i explained that i can understand getting a lemon at some point .. but 4/4 is unacceptable ... if they want to play this game .. they should sell theses phones 200$ ... then i could live with the defects ! ... but it seem like they dont want to acknowledge the problem .... probably just too afraid about global recall ! ... so .. instead of telling me those phones will all do the same ... they just keep me returning them with the hassle that come with it on my side !
so .. all in all ...since i bought my pixel 3 about 2 months ago .... i paid a premium price for the peace of mind ... which turned out to be a nightmare ... and ended by me using a 200$ phone since then !
ohh yeah .. on my last RMA they offered me 35$ on google play store since i wasted money on tempered glass for each phone ... loll ... like i care about their 35$ ... just give me a goddamn phone that work and i will be happy ... just please stop wasting my time.
ug...@gmail.com <ug...@gmail.com> #643
My first RMA is due back tomorrow. Honestly not sure I even want this
phone anymore. Hoping for the best but still feel it's going to do the
same thing.
On Thu, Feb 28, 2019 at 6:44 PM <buganizer-system@google.com> wrote:
phone anymore. Hoping for the best but still feel it's going to do the
same thing.
On Thu, Feb 28, 2019 at 6:44 PM <buganizer-system@google.com> wrote:
--
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[Deleted User] <[Deleted User]> #644
i saw collective lawsuit for less than that ... !! .... seriously ... whats going to happen ?? they gonna keep exchanging them until the year warranty is over ... without actually fixing the problem ...then its going to be OUR problem !!
in canada, a phone like this is 1150$ .... that's a lot of money, maybe not for google, but for the average consumer ... this is a LOT of money .... we shouldn't have to make compromise when we buy a phone at this price point ... turning off ambient display / always-on display is not a fix .... i am at the point that i don't even want this phone anymore ... after 3 phone ... 4th on the way ... even if this one is going to work properly ... i will always be watching for that white flash from the dead, wondering when it will hit next ... lol
being a really big fan of google for years ... i just cant believe this whole nightmare ! i feel ripped off !
in canada, a phone like this is 1150$ .... that's a lot of money, maybe not for google, but for the average consumer ... this is a LOT of money .... we shouldn't have to make compromise when we buy a phone at this price point ... turning off ambient display / always-on display is not a fix .... i am at the point that i don't even want this phone anymore ... after 3 phone ... 4th on the way ... even if this one is going to work properly ... i will always be watching for that white flash from the dead, wondering when it will hit next ... lol
being a really big fan of google for years ... i just cant believe this whole nightmare ! i feel ripped off !
tw...@gmail.com <tw...@gmail.com> #645
My Pixel 3 screen has started flashing over the past seven days. I'm disappointed to find there's no fix yet. I paid a lot of money for this thing and I want it to work.
ca...@gmail.com <ca...@gmail.com> #646
Still nothing Google?? At least release a statement!! Its been months and you havent even addressed the issue!! Very dissapointing!
ro...@gmail.com <ro...@gmail.com> #647
Mine Started flashing in less than 4 days. Sigh
ma...@googlemail.com <ma...@googlemail.com> #648
Same here, started yesterday on a ~10 days old Pixel 3.
lm...@gmail.com <lm...@gmail.com> #649
I am on my 3rd or 4th not pink pixel 3. I'm the only one of 4 with this constant problem. There phones only do happy hazardly when u locking not during use but this is ridiculous. We should be reimbursed to get a functioning phone.
tm...@gmail.com <tm...@gmail.com> #650
I am asking for a refund and switching to the XL, which does not seem to
have the same issues - I think.
On Fri, Mar 1, 2019, 10:11 AM <buganizer-system@google.com> wrote:
have the same issues - I think.
On Fri, Mar 1, 2019, 10:11 AM <buganizer-system@google.com> wrote:
fr...@gmail.com <fr...@gmail.com> #651
Mine is flashing, so is my wife's. It's a more recent problem... driving me nuts. Especially when it does it when it's dark and your eyes aren't ready...
ma...@outlook.com <ma...@outlook.com> #652
My Pixel 3 is experiencing this bright flash when unlocking sometimes too. I have ambient display turned off and double tap to wake turned off. Becoming more and more frequent.
mi...@gmail.com <mi...@gmail.com> #653
Google support offers me a refund even though I purchased from Verizon and I ask for details and it's been radio silence since then for WEEKS. This fucking phone just flashed in my face 3 times in the past few minutes and now I'm seeing spots and have a god damn headache.
Anyone interested in pursuing a class action lawsuit or knows of a good lawyer interested in such, let's hear it because I don't think anyone spend a grand on this piece of shit to have this serious of a problem. NOBODY has offered ANY kind of update on this through any means at all and it's pathetic.
Anyone interested in pursuing a class action lawsuit or knows of a good lawyer interested in such, let's hear it because I don't think anyone spend a grand on this piece of shit to have this serious of a problem. NOBODY has offered ANY kind of update on this through any means at all and it's pathetic.
je...@gmail.com <je...@gmail.com> #654
This attorney has one open class action suit and two pending class action suits for the Pixels already.
https://www.classlawgroup.com/?s=Google+Pixel
mi...@gmail.com <mi...@gmail.com> #655
Thank you, I just submitted this info to them.
ug...@gmail.com <ug...@gmail.com> #656
I don't see anything for the pixel 3.
On Fri, Mar 1, 2019, 5:24 PM <buganizer-system@google.com> wrote:
On Fri, Mar 1, 2019, 5:24 PM <buganizer-system@google.com> wrote:
xy...@gmail.com <xy...@gmail.com> #657
my Pixel 3 screen flash and a green color patch appears in the lower half of the screen.
Running in safe mode or restoring factory settings does not solve the problem.
Running in safe mode or restoring factory settings does not solve the problem.
la...@gmail.com <la...@gmail.com> #658
My Pixel 3 phone screen turned into a strobe light last night. Safe mode did nothing. Restoring the factory settings fixed it for about 12 hours. The flash is back and after the first few seconds of flashing the screen is unusable. I've had the phone for 3 months. Replacement ordered but based on the 600+ comments above I have no hope it will be any different.
an...@gmail.com <an...@gmail.com> #659
My new pixel 3 is doing the same thing
al...@gmail.com <al...@gmail.com> #660
My Pixel 3's screen started flickering like crazy today. Nothing helps.
al...@gmail.com <al...@gmail.com> #661
*without ambient display. turning it off doesn't help.
bi...@gmail.com <bi...@gmail.com> #662
Wow! Didn't realize this was an issue till mine started doing the same. Sad Google hasn't been more vocal about it. Bought direct from Google unlocked. Still paying for it so getting something else isn't an option.
[Deleted User] <[Deleted User]> #663
I've also had the screen flash issue, am on my THIRD Pixel 3 - this one has started doing it again also after 2 weeks of use but then mysteriously stopped after one evening and hasn't returned - so far (!).
It's an absoute disgrace how Google is handling this (read: not handling this)
Support also completely ignores questions regarding it's origin and if there will ever be a fix - they simply blindly replace every device, which will of course exhibit the same flaw over and over again.
So ... in case mine returns, I will attempt to take this to court by means of the European Small Claims Procedure (equivalent things exist in the US and other places fyi), basically for not actually providing a fix but instead re-issuing an equally faulty device without acknowledging it.
I encourage everyone concerned to check out their country's Small Clais Procedure where available ... They are basically a mostly written, fast procedure not requiring a lawyer for issues where not more than €5.000,- is at stake (example given for the EU).
Please do check it out.
It's an absoute disgrace how Google is handling this (read: not handling this)
Support also completely ignores questions regarding it's origin and if there will ever be a fix - they simply blindly replace every device, which will of course exhibit the same flaw over and over again.
So ... in case mine returns, I will attempt to take this to court by means of the European Small Claims Procedure (equivalent things exist in the US and other places fyi), basically for not actually providing a fix but instead re-issuing an equally faulty device without acknowledging it.
I encourage everyone concerned to check out their country's Small Clais Procedure where available ... They are basically a mostly written, fast procedure not requiring a lawyer for issues where not more than €5.000,- is at stake (example given for the EU).
Please do check it out.
hu...@gmail.com <hu...@gmail.com> #664
Exact same thing here. Everytime I unlock my pixel 3 it flashes bright white light that melts my eyes! I did everything I could but nothing helps, it just keeps getting worse.
cl...@gmail.com <cl...@gmail.com> #665
I purchased my Pixel 3 a month ago and it has been flashing randomly when I double tap to wake the screen. The software is up-to-date.
br...@gmail.com <br...@gmail.com> #666
Happens to me once every couple of days on my Pixel 3 64GB, but it only started since the most recent update.
jw...@gmail.com <jw...@gmail.com> #667
Happening in easily repeatable fashion during lock/unlock on my new pixel 3. Phone only one week old.
ls...@gmail.com <ls...@gmail.com> #668
Flash has started 2-3 weeks ago, extremely annoying when hitting the snooze button in the morning. Screen flashes when phone goes back to ambient clock.
ka...@gmail.com <ka...@gmail.com> #669
I am unable to use the Ambient Display at all due to the bright screen
flash on the lower half of the screen and occasionally the screen will
flash for no reason. Updates have not resolved the issue and since no one
has had any luck with the factory reset I'm not going to bother.
On Sat, Mar 2, 2019, 4:23 PM <buganizer-system@google.com> wrote:
flash on the lower half of the screen and occasionally the screen will
flash for no reason. Updates have not resolved the issue and since no one
has had any luck with the factory reset I'm not going to bother.
On Sat, Mar 2, 2019, 4:23 PM <buganizer-system@google.com> wrote:
ky...@gmail.com <ky...@gmail.com> #670
On my third RMA pixel 3 with blinking issues. One was so bad that the strobing made my phone unusable. Don't have much faith that it will long after warranty period.
mi...@gmail.com <mi...@gmail.com> #671
Uhh. 2 weeks into my new phone, and I get the same problem. Maybe instead of a replacement it's better to upgrade to 3xl?
ev...@gmail.com <ev...@gmail.com> #672
Happens on my pixel 3 as well. Very annoying.
ke...@gmail.com <ke...@gmail.com> #673
Phone is 3 weeks old and now it's starting to flicker. Given the length of this thread I hope Google is trying to fix this!!! I'm definitely not impressed with the pixel 3 now!
so...@gmail.com <so...@gmail.com> #674
My pixel 3 has started flashing, it’s a month old. I was told this wasn’t an issue by the carphone warehouse manager, it is an issue, I can’t use my phone!
jo...@gmail.com <jo...@gmail.com> #675
My aim free pixel 3 randomly flashes too. Quite a dazel if you happen to be looking at it at the same time. I haven't found a way to reproduce it, just seems to do it randomly.
mo...@gmail.com <mo...@gmail.com> #676
Happens on my Pixel 3 as well. Started about 2 months after revining the device.
da...@gmail.com <da...@gmail.com> #677
I've had my phone since December and the strobing started a couple of days ago. Like everyone has mentioned, it seems to do with the ambient settings and screen wake / notification settings. I thought my phone was going to die a violent stroby death but the strobing seems to stop when the phone is awake.
I rang Carphone Warehouse and they advised me to take it into the store for repair... how can you repair something which doesn't necessarily happen on command.
I rang Carphone Warehouse and they advised me to take it into the store for repair... how can you repair something which doesn't necessarily happen on command.
fr...@gmail.com <fr...@gmail.com> #678
Bought a Pixel 3 and a Pixel 3 XL on launch day. Received both in november. The 3XL is mine, no issue at all. The Pixel 3 is my girlfriends.
About one month after having received it, in december, the screen started to get mad and flickering non stop. Called Google, they sent me a brand new one.
The new phone works perfectly, until a week ago, about 1 month after receiving it. Same issue, can't believe it. Called Google, now they send me a refurbished one.
I can't believe that in about 3 months of buying a phone I am now at the 3rd phone. I've never had any issue with my phones before.
I don't know what is the difference between the Pixel 3 and the Pixel 3 XL but this is ridiculous. Phone was never dropped or never touched water. Hopefully we don't have to RMA the phone every month until they say we are out of warranty.
About one month after having received it, in december, the screen started to get mad and flickering non stop. Called Google, they sent me a brand new one.
The new phone works perfectly, until a week ago, about 1 month after receiving it. Same issue, can't believe it. Called Google, now they send me a refurbished one.
I can't believe that in about 3 months of buying a phone I am now at the 3rd phone. I've never had any issue with my phones before.
I don't know what is the difference between the Pixel 3 and the Pixel 3 XL but this is ridiculous. Phone was never dropped or never touched water. Hopefully we don't have to RMA the phone every month until they say we are out of warranty.
[Deleted User] <[Deleted User]> #679
fr...@gmail.com .... difference between the two is,
PIxel 3 = LG panel ... same as the Pixel 2 which had the same flashing issue.
Pixel 3 XL = Samsung panel
and yes they will probably keep exchanging them until you run out of warranty ... because they dont care at all .... im on my fourth phone ... all the same issue ... each time it goes on RMA, i am loosing my phone !
all they tell me is how much they are sorry .... well ... after 4 phone defective out of 4 ... stop being sorry and do something about it ! ... lol
i would be curious to remove their personnal phone for only 3 days ,... they would be screaming at me ... going mad ... but me, after 3 replacement, approx 40 days without phone ... i still have to stay polite and hear how much they are sorry ... that they will send me another one ... like its going to change something !
i am waiting my 4th replacement coming in this week ... if defective again ... i will ask for a pixel 3 XL ... thats the least they can do ... and if they refuse ... seriously, its gonna be legal procedure ... i am tired of this crap !
PIxel 3 = LG panel ... same as the Pixel 2 which had the same flashing issue.
Pixel 3 XL = Samsung panel
and yes they will probably keep exchanging them until you run out of warranty ... because they dont care at all .... im on my fourth phone ... all the same issue ... each time it goes on RMA, i am loosing my phone !
all they tell me is how much they are sorry .... well ... after 4 phone defective out of 4 ... stop being sorry and do something about it ! ... lol
i would be curious to remove their personnal phone for only 3 days ,... they would be screaming at me ... going mad ... but me, after 3 replacement, approx 40 days without phone ... i still have to stay polite and hear how much they are sorry ... that they will send me another one ... like its going to change something !
i am waiting my 4th replacement coming in this week ... if defective again ... i will ask for a pixel 3 XL ... thats the least they can do ... and if they refuse ... seriously, its gonna be legal procedure ... i am tired of this crap !
sb...@gmail.com <sb...@gmail.com> #680
My Pixel 3 has the same flashing screen issue, I've asked for a replacement.
wi...@gmail.com <wi...@gmail.com> #681
Same thing - mine just flashes all the time, so much it's basically unusable. When in ambient mode it's about the bottom third of the screen that goes bright white. I'll be sending back ASAP. Ridiculous. I have the non XL Pixel 3. Loved the phone until this started happening.
an...@gmail.com <an...@gmail.com> #682
Also having this issue with my Pixel 3. Had the phone for less than 1 week before it started happening. Restarts, turning off "always-on", latest Android updates, nothing helps.
gr...@gmail.com <gr...@gmail.com> #683
I've had my pixel 3 since November, have loved it, and then it just started the strobing flashes. This is awful. It literally makes me feel sick trying to get it to go away. I don't even want a new one with all the comments of people stating their replacements are doing the same thing. Hope Google releases a statement soon.
en...@gmail.com <en...@gmail.com> #684
Pixel 3 flashes a very bright light when I press the power button. Half the screen seem to flash. The issue started 10 days after receiving the new device. Really unhappy about the product!
qu...@gmail.com <qu...@gmail.com> #685
Also having this issue on my unlocked Pixel 3 - white flashing that drives me absolutely nuts. Really disappointing that such an expensive phone has such a glaring issue.
ch...@gmail.com <ch...@gmail.com> #686
Have just started to notice the screen flicker after nearly 2 months of using my Pixel 3. Had to turn off ambient display to get around it. Symptoms the same as others have reported. I too am pretty disappointed with this, as am concerned about the problems getting worse!
ni...@gmail.com <ni...@gmail.com> #687
Is there anybody here whose RMA'd Pixel 3 came out without problems by any chance?
cu...@gmail.com <cu...@gmail.com> #688
My wife got a replacement a few weeks ago - so far so good.
ug...@gmail.com <ug...@gmail.com> #689
Just got mine on Friday. Too early to tell.
On Mon, Mar 4, 2019, 11:14 AM <buganizer-system@google.com> wrote:
On Mon, Mar 4, 2019, 11:14 AM <buganizer-system@google.com> wrote:
je...@gmail.com <je...@gmail.com> #690
Google was ghosting me via email, so I contacted them today. This is my third phone that's been bad. They can't tell me anything other than "it's been escalated to a specialist" and I have to wait until I hear back from them before I can do anything. I feel like they're just trying to bide their time until the one year warranty passes.
ja...@gmail.com <ja...@gmail.com> #691
This happens to me when the phone is locked and I get an email in Outlook. The green flashes white and then shows the email notification with subject line. Verizon Pixel 3.
er...@gmail.com <er...@gmail.com> #692
Hey. I encountered a blink during the update today, on the March firmware. During the update, the screen flickers with a bright white light when the phone turns on and the brightness slider is set to less than 60%. very unpleasant. switching the always-on screen to the on or off position does not change.
al...@gmail.com <al...@gmail.com> #693
Just started for me on the March update too. This seems to be software related not hardware.
fr...@gmail.com <fr...@gmail.com> #694
I'm guessing nothing will be done about this? It feels like we just have to keep replacing phones until one works or our warranty ends. Is there anywhere to leave public reviews for google support and the phone? I might not be able to get my money back, but maybe I can warn others.
ug...@gmail.com <ug...@gmail.com> #695
New replacement I got on Friday had one flash today. So basically nothing
is changed. It will get worse from here based upon my experience.
On Mon, Mar 4, 2019 at 7:07 PM <buganizer-system@google.com> wrote:
is changed. It will get worse from here based upon my experience.
On Mon, Mar 4, 2019 at 7:07 PM <buganizer-system@google.com> wrote:
--
Sent from Gmail Mobile
Sent from Gmail Mobile
j....@gmail.com <j....@gmail.com> #696
Pixel 3 does a random white flash similar to front camera screen flash camera. Extremely bright and makes you think it's took a selfie. It happens more on lock screen but sometime just when using phone. Maybe 1-2 times a day I notice it
le...@gmail.com <le...@gmail.com> #697
Happens to my Pixel 3 every day at least 1-2 times. Always on the lock screen. It's been happening since I got the phone. Its nice to know I'm not the only one with this issue.
an...@gmail.com <an...@gmail.com> #698
I got my pixel 3 (64 GB) on Friday. Today (Monday) it started doing the bright flash on lock. No new software installations after initial setup, but a few system updates applied last night and this morning. the March update is installing now. If this doesn't improve in the next few days, I'll be returning mine for a Galaxy S10 instead.
ho...@gmail.com <ho...@gmail.com> #699
pixel 3 - 64GB - started after 3 days (now a week old). White flash on bottom half of display on entering lock screen, and when exiting lock screen 75% of the time. For half a day it would flash for a period of approx 5 seconds on entering lock screen - now returned to the single flash on entry and exit of lock screen.
bo...@gmail.com <bo...@gmail.com> #700
Noticed this today as I was waking up. It was like a flash popped in the room, so I looked for the source. Then it happened again, phone confirmed. Very expensive device to be glitch in such an obnoxious way. Its only a matter of time until my wife thinks I am taking pictures of her sleeping. Not likely to be well received. especially after I blame the phone...then wait until it happens when I am not present. I have never tried an Apple product. Research indicates fewer glitches, but I can't accept the planned obsolescence, or the proprietary plug changes. Soup cans and string 4 me.
vi...@gmail.com <vi...@gmail.com> #701
I'm on my third straight Pixel 3 64gb in 2 months. Last two were both brand new in box. Both started the flickering within 2-3 weeks. Hoping the third I'm activating today doesn't have the same issues :-(
jo...@googlemail.com <jo...@googlemail.com> #702
Pixel 3 64GB, same problem. Flashes became much more frequent after March update yesterday. Now it flashes for each lock&unlock when AOD is activated
[Deleted User] <[Deleted User]> #703
noticed this also today on my pixel 3 :(
da...@gmail.com <da...@gmail.com> #704
I've been experiencing the flash for a while now and I've been patiently
waiting for Google to issue some sort of fix. But it has now progressed to
a stobe. I'm really not pleased. 😠
On Tue., Mar. 5, 2019, 13:52 , <buganizer-system@google.com> wrote:
waiting for Google to issue some sort of fix. But it has now progressed to
a stobe. I'm really not pleased. 😠
On Tue., Mar. 5, 2019, 13:52 , <buganizer-system@google.com> wrote:
ma...@gmail.com <ma...@gmail.com> #705
I got my brand new Pixel 3 from Google Store (Japan), I wanted to test a "flagship" phone from android, I always run from android because it has many glitches and annoyances... And well it didn't take more than 48 hours that I find this issue, and seems like it's been for a while, please fix ASAP, it's annoying specially at night when all light are off. everything else looks pretty normal. Anyway my primary device is an iPhone X. I choose Pixel 3 between all the 1000000000 android phone,because the updates, please don't disappoint me, otherwise next month my phone will be list on ebay (or similar) auctions web page.
ke...@gmail.com <ke...@gmail.com> #706
I got my wife a Pixel3 on December 24 as a Christmas gift. By New Year's Eve, her phone was exhibiting this bug. We returned it to the cell store and they replaced it with a new phone later in January. The replacement was fine until February 16. It was not frequent, but has gotten moreso in the past few days.
My wife's attempts at discussing the issue with Pixel 3 tech support resulting in "try safe mode" and the latest was to perform a reset to factory specs. Those sound like support has no real clue what the cause is.
My wife's attempts at discussing the issue with Pixel 3 tech support resulting in "try safe mode" and the latest was to perform a reset to factory specs. Those sound like support has no real clue what the cause is.
da...@gmail.com <da...@gmail.com> #707
I was patient with the flashes, anticipating an eventual fix from Google in
the form of a patch. However, once the flashes turned into a strobe, I
contacted support via chat.
After resetting the cache of a few system apps, the problem persisted.
Booting into safe mode didn't kill the flashes. I reluctantly agreed to a
factory reset, and still the flashes continued. So support authorized a
return (for a replacement).
So obviously, I'm a bit upset that some of us have received lemons, and
Google doesn't seem to have officially acknowledged the issue. And I'm
nervous about the issue recurring on my new device. But I have to say that
I'm pleasantly surprised at how well Google support handled the
interaction. The screen sharing worked perfectly. The chat session
survived multiple reboots, and even switched over to another device
seemlessly during the factory reset... an iPhone! As a former owner of a
Nexus S, HTC One GPE (7 & 8), and 2 Nexus 7 tablets, the Pixel line does a
much better job of hand holding.
On Tue., Mar. 5, 2019, 19:50 , <buganizer-system@google.com> wrote:
the form of a patch. However, once the flashes turned into a strobe, I
contacted support via chat.
After resetting the cache of a few system apps, the problem persisted.
Booting into safe mode didn't kill the flashes. I reluctantly agreed to a
factory reset, and still the flashes continued. So support authorized a
return (for a replacement).
So obviously, I'm a bit upset that some of us have received lemons, and
Google doesn't seem to have officially acknowledged the issue. And I'm
nervous about the issue recurring on my new device. But I have to say that
I'm pleasantly surprised at how well Google support handled the
interaction. The screen sharing worked perfectly. The chat session
survived multiple reboots, and even switched over to another device
seemlessly during the factory reset... an iPhone! As a former owner of a
Nexus S, HTC One GPE (7 & 8), and 2 Nexus 7 tablets, the Pixel line does a
much better job of hand holding.
On Tue., Mar. 5, 2019, 19:50 , <buganizer-system@google.com> wrote:
ni...@gmail.com <ni...@gmail.com> #708
After March update, the frequency of flashing has increased a lot...
jv...@gmail.com <jv...@gmail.com> #709
I've turned off all ambient options and I haven't had any problems for 3
months now. Has anyone received a replacement that didn't have this bug?
J Viloria
On Wed, Mar 6, 2019, 05:27 <buganizer-system@google.com> wrote:
months now. Has anyone received a replacement that didn't have this bug?
J Viloria
On Wed, Mar 6, 2019, 05:27 <buganizer-system@google.com> wrote:
tr...@gmail.com <tr...@gmail.com> #710
I just purchased the pixel 3 through Best Buy - only had the phone less than a week and have already started to experience the full screen flashing issue. My service provider is Verizon and his was a purchase through Best Buy.
Very concerned that this is a recurring issue and the company has issued faulty hardware with practically a one thousand dollar price tag.
Very concerned that this is a recurring issue and the company has issued faulty hardware with practically a one thousand dollar price tag.
lr...@usfca.edu <lr...@usfca.edu> #711
I second the question of whether anyone has received a replacement Pixel that *isn't* faulty.
Mine is not flashing as badly as others report, so I don't know if I should put up with the annoyance and hope it doesn't get worse, or chance a replacement.
Mine is not flashing as badly as others report, so I don't know if I should put up with the annoyance and hope it doesn't get worse, or chance a replacement.
mi...@gmail.com <mi...@gmail.com> #712
My advice would be return it for a different device entirely if you're within your worry free return window. Otherwise, pray for a fix via OTA soon, if ever. Swapping for a different Pixel 3 im afraid will do nothing but waste your time and provide false hope which seems to be Google's MO to date. Sadly most of us are stuck. Escalate with Google as you will, all they'll offer is a $15 play store credit like they did me and a game of their merry go round RMA process. Good luck.
al...@gmail.com <al...@gmail.com> #713
I can return it with no penalty but then buy what? I need a DSDS phone that works on Verizon and Fi. If the iPhone did I'd buy it in a heartbeat but I don't think it works on Fi. Google is not doing well these days. Verizon is even worse.
hi...@gmail.com <hi...@gmail.com> #714
My wife's pixel 3 has this issue but only sometimes. I'm a bit afraid of updating it to March security update.
I would like to remind that the same issue occurred last year with the Pixel 2.
it turned out that there was a software bug that was patched in the middle of last year.
I would like to remind that the same issue occurred last year with the Pixel 2.
it turned out that there was a software bug that was patched in the middle of last year.
hi...@gmail.com <hi...@gmail.com> #715
I found this link to the Pixel 2 XL issue from last year.
https://productforums.google.com/forum/m/phone-by-google/dTnuf7vomLg
Unfortunately the 600+ comments are no longer available because it was in the old productforum.
The issue was finally fixed with the major update to Android P Last summer.
Unfortunately the 600+ comments are no longer available because it was in the old productforum.
The issue was finally fixed with the major update to Android P Last summer.
di...@gmail.com <di...@gmail.com> #716
I have the same issue with my Pixel 3. In the first month it was flashing then in February it was OK until March update. It started to flash again and more often.
sy...@gmail.com <sy...@gmail.com> #717
I bought the Pixel 3 during Google keynote at Google Store. Since I received it, the flashes issue have only happened to me a couple of times. However, today after the update of March 5, I have suffered several times in a row. It seems that it is going to get worse.
I hope that Google is able to solve it and not spend months as happened with the Pixel 2.
I hope that Google is able to solve it and not spend months as happened with the Pixel 2.
ti...@googlemail.com <ti...@googlemail.com> #718
Have a Pixel 3, issue started to show after March 5 update. It looks like it will only happen if display brightness is below some threshold, which is around 60%?
li...@gmail.com <li...@gmail.com> #719
I have Pixel 3 that I just got in March. I also have the flashing light issue like every other day. Just feel like it can't be good to your eyes... Google please fix the issue.
na...@gmail.com <na...@gmail.com> #720
Same issue in my pixel 3 .I got this issue in Feb , I thought it's is software issue and will be address in March update . No progress. Any update from Google on this issue ? Hardware or software issue ? Safe mode , reset didn't help this issue .
jo...@gmail.com <jo...@gmail.com> #721
My mom's pixel 3 has the same issue, it's flickering on the whole screen and now it's unusable.
fl...@gmail.com <fl...@gmail.com> #722
Happening on Pixel 3 that I got in February. Happens *only* when I have AOD enabled so far.
li...@gmail.com <li...@gmail.com> #723
pixel 3 screen having bright flashes as if taking a photo. it is rather startling and is unacceptable behavior for a phone. please fix urgently. purchased from google in Nov 2018.
ja...@gmail.com <ja...@gmail.com> #724
Just started on mine, Guess i'll just go backup to Apple
ja...@gmail.com <ja...@gmail.com> #725
Also having this issue on my Pixel 3
kt...@gmail.com <kt...@gmail.com> #726
I'm also having this issue!! I also had this issue with my previous phone which is one of the reasons I bought this new phone in the first place. Please fix this asap!!
ch...@gmail.com <ch...@gmail.com> #727
I'm having the same issue. My pixel 3 is only a month old. Need it fixed soon.
sp...@gmail.com <sp...@gmail.com> #728
Had my device for 5 days and began to have the white flash which progressed into the entire screen showing double and flashing green. Extremely dangerous and impossible to use. Google did trouble shooting which if course did not help. They suggested I get a different device and would not send a replacement unless I sent my phone in first and waited two weeks. Phone was purchased from Verizon and the rep claimed they have never heard or seen this issue and wanted to charge me for a restock. Currently in process of returning it as there appears to be a widespread issue with these unfortunately. Google unable to fix as it's more than likely hardware issues. I hope someone does start a class action lawsuits this is ridiculous and Google has not acknowledged this issue at all. No accountability.
cs...@gmail.com <cs...@gmail.com> #729
This issue just began happening to my Pixel 3. I have had this Pixel 3 for two week exactly today. I had another Pixel 3 for only two weeks on the dot before this as well. This phone keeps having issues. I am ready to get rid of it. Definitely not worth the $800. Even if these issues can be fixed, this is too frustrating and i cannot trust it will not happen again. I will be getting rid of my Pixel 3. I tried a google phone. Thought it would be good. Maybe even the best! I guess not.....
cs...@gmail.com <cs...@gmail.com> #730
I just realized this issue is a P3 priority! with over 700 comments, 4 duplicates of this issue created, and no real fix has been offered. I will certainly be getting rid of my Pixel 3. This is robbery the amount of money i put into this busted out of the box phone...
bb...@gmail.com <bb...@gmail.com> #731
Screen flashing white on bottom half, every lock and unlock and now intermittently during regular use.
jh...@gmail.com <jh...@gmail.com> #732
Having the same issue
ma...@gmail.com <ma...@gmail.com> #733
Having a green flashing and green stuttering light mostly in the bottom half of the screen. This appears with ambient always on lighting being either on or off. Got my pixel 3 phone one week ago, and today suddenly this started happening. I can hardly use the phone now - it is absolutely useless. even when the green colour issue is not there, the screen still has brightness gradient stripes. The screen brightness also often flashes (not necessarily in green light).
si...@gmail.com <si...@gmail.com> #734
I received my Pixel 3 on Friday. Got white screen issue yesterday!! Bareky unusable.Really disapointed at this time. Google, please find a solution fast!!!
gj...@gmail.com <gj...@gmail.com> #735
Got my new Pixel 3 yesterday and it turned into a portable strobe light within 10 hours of opening. Currently awaiting a replacement from EE. Not a great start. Fingers crossed
py...@gmail.com <py...@gmail.com> #736
I had the same issue on my first Pixel 3, I still have the issue on the 2nd Pixel 3.
st...@gmail.com <st...@gmail.com> #737
Wife is on her 3rd Pixel 3 now, first 2 were swapped out with brand new units. After maybe a week of running OK it's getting the full green screen / strobing again!
ma...@gmail.com <ma...@gmail.com> #738
I got a Pixel 3 on March 2nd, and after 10 days of no problems, this screen strobing problem has started on the bottom 1/4th of the screen. I can't have my phone on or the blinding light persists. I've tried turning off ambient mode - didn't solve the problem.
li...@test.morrisonsplc.co.uk <li...@test.morrisonsplc.co.uk> #739
Display is covered almost fully by green flicker. I am unable to use my device at this point.
al...@gmail.com <al...@gmail.com> #740
I got the flash after about 3 days so I turned off AOD. Haven't had issues since. Do you think leaving it on even though it flashes creates more problems and is the cause of it happening even with AOD off? Do you think that DP1 Q will fix it? Might be out today. I'm beginning to think it's hardware since my wife's phone was an original and mine was purchased a couple of weeks ago. Anyone with an original Verizon device having flashing?
je...@gmail.com <je...@gmail.com> #741
I'm on my fourth Pixel 3 now. Just got the replacement yesterday. I'm sure it's just a matter of time before it starts flashing. My opinion: Google knows there's a problem, but it's a hardware issue that can't be fixed without shipping all the Pixel 3's back (if it's even fixable). They'll continue to bide their time hoping that you'll either accidentally damage the phone and void the warranty or they'll just wait the warranty out. Either way, anyone who bought a Pixel 3 has gotten screwed.
cr...@gmail.com <cr...@gmail.com> #742
My New Pixel 3 that I bought unlocked from Google just started the screen flash a few days ago. The flash is similar to that of a flash on a camera. They need to fix this issue.
al...@gmail.com <al...@gmail.com> #743
Android Q fix this?
il...@gmail.com <il...@gmail.com> #744
No Q beta didn't fix it when Always On is enabled. The flash at least for now is a 'shorter' stripe across the screen as far as height; it seems to start at the same spot vertically (3/4 of way down screen) but is like .25 inch tall. Last tries on Android P the flash was full bottom 1/4 of screen.
'Double tap to check phone' seems to be broken in Q Beta as well, which I was using while keeping Always On disabled to avoid this flash.
I notice they have a blocker issue here that is 'private'.
'Double tap to check phone' seems to be broken in Q Beta as well, which I was using while keeping Always On disabled to avoid this flash.
I notice they have a blocker issue here that is 'private'.
mu...@gmail.com <mu...@gmail.com> #745
My pixel 3 is about 40 days old. It started show)ing white flash when i was un locking the phone - the frequency increased to 6 to 7 times a day now. Google service partner kept my phone under observation (for near ten days) and after doing a flash on my phone - they said the issue was resolved. Today 14th of march, 2 days after my phone was returned to me the random flash starts again. I am so tired of raising this with Google over and over again!
su...@gmail.com <su...@gmail.com> #746
I got the green screen with weird flashes but can't turn the phone off. Phone is only about two and a half months old. Very frustrated. Even more so now that I've read these other issues. So frustrated and upset. Come on Google! Fix this please!
cc...@its.jnj.com <cc...@its.jnj.com> #747
Brand new pixel 3, VZW, Disabled the ambient display... Flashes when the device wakes from "off" state to "ambient" state -- i.e. if i receive a notification, screen goes to max brightness then to ambient brightness. It almost seems like a software issue setting the brightness to max then ambient when turning on/getting power... but if it's hardware....I'm gonna have to ship this thing back
mu...@muskito.net <mu...@muskito.net> #748
My'n is Pixel 3 black 64gb, two weeks old and started showing this flickering when locking the phone.
I read other comments and I find it related to the light sensor, the phenomena happens when the surrounding light is low.
I covered the sensor with my hand and locked the screen and Viola, it flickers. When revealing the room light, it stops.
Google, What to do??
I read other comments and I find it related to the light sensor, the phenomena happens when the surrounding light is low.
I covered the sensor with my hand and locked the screen and Viola, it flickers. When revealing the room light, it stops.
Google, What to do??
sa...@gmail.com <sa...@gmail.com> #749
Not even 2 weeks, already the same issue can it be replaced??
ag...@gmail.com <ag...@gmail.com> #750
Seeing the same issue. Mid to lower part of the screen flickers in yellow green when I turn the screen on after turning display off.
aw...@gmail.com <aw...@gmail.com> #751
Showing same issue, non-XL quite consistently flashing when locking and unlocking
ow...@gmail.com <ow...@gmail.com> #752
Had my pixel 3 for a week now and since last update every time I turn off my phone the bottom half of my screen flashes.
gi...@hotmail.com <gi...@hotmail.com> #753
Have the same on a 3 month old UK unit. Turned off Adaptive Brightness AND turned off Ambient Display - all flashing has stopped. For now.
xa...@gmail.com <xa...@gmail.com> #754
I'm encountering the same issue with my Pixel 3. Turned off the Ambient Display, seemed to fix it for a bit but has now returned with a Vengence. It's driving me mad!
jo...@gmail.com <jo...@gmail.com> #755
I have the same problem with my Pixel 3 bought four days ago. Turning off the ambient display and adaptive brightness didn't stop the flashing.
gi...@hotmail.com <gi...@hotmail.com> #756
AND it's started even with Adaptive Brightness and Ambient Display - So that 2 Pixel 1's and a Pixel 3 with faults. 3 Devices, 3 piles of ****. Time to bin Google devices off.
sc...@gmail.com <sc...@gmail.com> #757
I had this exact same issue with my original device (purchased in October), my 1st replacement device (in December), my 2nd replacement device (in January), and my 3rd replacement device (in February). Issue occurred across all 4 devices, and persisted even when the devices were completely powered off and charging.
yi...@gmail.com <yi...@gmail.com> #758
Regular Pixel 3, just black, same issue.
am...@gmail.com <am...@gmail.com> #759
Pixel 3, purchased brand new on March 1st. Same issue started 3 days ago. Turning brightness all the up helps somewhat. Am considering full refund since reading comments.
fe...@gmail.com <fe...@gmail.com> #760
Also happening with my Verizon Pixel 3 purchased a couple weeks ago.
wi...@gmail.com <wi...@gmail.com> #761
Same issue here, happening since the first day I've bought the phone. Phone is 1,5 month old. Hardware version MP1.0
sa...@gmail.com <sa...@gmail.com> #762
Happening to me too. Have only had the Pixel 3 a week :(
jm...@gmail.com <jm...@gmail.com> #763
Same issue happening to me since I got the phone 7 weeks ago. Called support and they want to send me a refurbished phone. hahahah....ahahhaha. Really? I would love a phone returned by someone that has posted here. Google needs to get their shit together. This is unacceptable. Maybe a lawyer needs to get involved for them to take some action.
ka...@constellation.com <ka...@constellation.com> #764
Issue for me on my first handset (pixel 3) - got to the point of green horizontal lines that constantly flash on the screen and screen info ghosting in that green line section. Flashing became persistent (while awake or asleep) and phone became unusable and dangerous.
Phone was RMAed for a refurbished model, after other troubleshooting. Google assured me this would fix the issue (how can they?) and for about a month everything seemed great. Until this week.
Now starting to see random flashes on my second Pixel 3 handset as of early this week, which is precisely how the issue started on my original device. They are spread really far apart (days) just like before.
Worried that there doesn't seem to be a fix for this from Google, and when talking to support they act like they've never heard of this before. I like so many features of this phone, but this screen issue is a giant dumpster fire! It renders the phone completely useless. What good is good low light photography or call screening if you can't look at your device without going blind in the eyes?
Phone was RMAed for a refurbished model, after other troubleshooting. Google assured me this would fix the issue (how can they?) and for about a month everything seemed great. Until this week.
Now starting to see random flashes on my second Pixel 3 handset as of early this week, which is precisely how the issue started on my original device. They are spread really far apart (days) just like before.
Worried that there doesn't seem to be a fix for this from Google, and when talking to support they act like they've never heard of this before. I like so many features of this phone, but this screen issue is a giant dumpster fire! It renders the phone completely useless. What good is good low light photography or call screening if you can't look at your device without going blind in the eyes?
gr...@gmail.com <gr...@gmail.com> #765
I am on my second Pixel 3 (non XL). The first one started doing the screen flash after about 3 weeks. I had it replaced under warranty. I've had the new one since Monday (3 days), and it started last night. 100x worse than the phone it replaced. It's completely unusable now
fr...@gmail.com <fr...@gmail.com> #766
This is pathetic, I am on my third RMA and I think the screen began flashing last night too... Always starts with a small flash once in a while before going full on epileptic.
Google is pathetic in their management of the situation. This is clearly a problem with their product seeing how many people are affected. Also no communication or acknowledgement from them.
I'd take a credit and pay the difference to upgrade to a pixel 3 XL which does not seem to be affected.
If they dare go on with this until the one year warranty runs out and tell us we are out of luck that would be the worst scam. I asked to the support person last time and she told me that warranty does not reset after an RMA. So if I have to continue switching every month until they won't it would be ridiculous. I kept my Nexus 6 for 5 years, no way I'll buy a new phone in a year.
Google is pathetic in their management of the situation. This is clearly a problem with their product seeing how many people are affected. Also no communication or acknowledgement from them.
I'd take a credit and pay the difference to upgrade to a pixel 3 XL which does not seem to be affected.
If they dare go on with this until the one year warranty runs out and tell us we are out of luck that would be the worst scam. I asked to the support person last time and she told me that warranty does not reset after an RMA. So if I have to continue switching every month until they won't it would be ridiculous. I kept my Nexus 6 for 5 years, no way I'll buy a new phone in a year.
el...@gmail.com <el...@gmail.com> #767
This is happening to me too now and I have only used the phone for 3 days! I have the Pixel 3. Major fail! I live overseas now too so it is an even bigger problem for me.
el...@gmail.com <el...@gmail.com> #768
And why is this bug only a P3 and severity 3?! It should be a 1 from the number of people are having this issue and the fact that it starts with a brand new phone!
ge...@gmail.com <ge...@gmail.com> #769
@768 Because it is clearly being swept under a rug. Only need to last for 6 more months until the next Pixel is released and it's survived. Google clearly does not care.
On the other hand, if you allow me to be a bit cynic, why should they care - have you seen how many people have expressed their "anger" by raising the virtual fist and saying "if this is not fixed I'll upgrade to the Pixel 3 XL". Insane.
On the other hand, if you allow me to be a bit cynic, why should they care - have you seen how many people have expressed their "anger" by raising the virtual fist and saying "if this is not fixed I'll upgrade to the Pixel 3 XL". Insane.
el...@gmail.com <el...@gmail.com> #770
@769 yeah makes sense. Well, I'm probably going to return mine and go back to an iPhone. So disappointed. I was using the Pixel 1 for years haha (skipped the 2) but the battery on my 1 was shot even though it was functioning perfectly otherwise. Decided to purchase the pixel 3 outright and am so disappointed. Anyone know how I can call Google and get my return going?
da...@gmail.com <da...@gmail.com> #771
I've had a Pixel 3 for a while and mine does this as well. Bright flash upon wake and/or ambient display wake. Any fixes yet?
jm...@gmail.com <jm...@gmail.com> #772
I'm going back to my Nexus. If you don't know how to make phones and aren't willing to support people who pay a small fortune for them, don't do it. Source to LG...cheap quality phones.
st...@gmail.com <st...@gmail.com> #773
I see this as well. Would RMA but don't want to get just another refurbished model that has the same problem.
am...@gmail.com <am...@gmail.com> #774
This happens on my pixel 3 once in a while, i'm out in South Africa so i have no easy way to return the phone, this needs to be fixed.
br...@gmail.com <br...@gmail.com> #775
Had this issue on my original pixel 3. Did an RMA and since then, touch wood, no isses.
el...@gmail.com <el...@gmail.com> #776
It's a hardware issue - it won't be fixed by software updates. I'm
returning mine (from Spain) - have to ship it to my family in the states
and have them send it back to Google.
On Fri, Mar 22, 2019 at 8:19 AM <buganizer-system@google.com> wrote:
returning mine (from Spain) - have to ship it to my family in the states
and have them send it back to Google.
On Fri, Mar 22, 2019 at 8:19 AM <buganizer-system@google.com> wrote:
ka...@googlemail.com <ka...@googlemail.com> #777
Me too
ba...@gmail.com <ba...@gmail.com> #778
Screen flash issue needs to be fixed. Google please do not ignore this, I can see this turning into a class action lawsuit.
pe...@gmail.com <pe...@gmail.com> #779
I bought a pixel 3 in February. Same issue.
an...@gmail.com <an...@gmail.com> #780
Mine had few flashes when I was on pie now Iam with Q beta pixel 3 and
everything is fine no flashes since the I joined the beta. I don't have
always display on
On Fri, 22 Mar 2019, 13:34 , <buganizer-system@google.com> wrote:
everything is fine no flashes since the I joined the beta. I don't have
always display on
On Fri, 22 Mar 2019, 13:34 , <buganizer-system@google.com> wrote:
al...@gmail.com <al...@gmail.com> #781
It happens to me sometimes, a few times flashes horribly and sometimes is lighter but noticeable.
This should be fixed
This should be fixed
[Deleted User] <[Deleted User]> #782
Happens here as well, Google pixel 3 brand new.
an...@gmail.com <an...@gmail.com> #783
Google Fi Pixel 3 does it, as well as my wife's (also Pixel 3). I've seen it happen when a notification comes in to a sleeping phone, as well as me moving it. Usually just one flash but seems like max brightness.
ry...@gmail.com <ry...@gmail.com> #784
Me too!
za...@gmail.com <za...@gmail.com> #785
Now getting this as of this morning. I've only had the phone for around three weeks. Worried about going through the trouble of RMA and then getting a phone that does the same thing again. Bottom half of the screen will flash bright with white/green. Is this ever going to be fixed? I might as well just get a different kind of phone if Google isn't going to tell us anything.
ma...@gmail.com <ma...@gmail.com> #786
Happens to my Pixel 3 upon wake with "always on" off.
ro...@gmail.com <ro...@gmail.com> #787
Doesn't happen all the time but same issue here...
wi...@edconnective.com <wi...@edconnective.com> #788
Having this same issue intermittently on both my Pixel 3 and my husband's.
sg...@gmail.com <sg...@gmail.com> #789
Getting to my breaking point. Was talked into a Pixel instead of the Galaxy I was looking at. 15 days into owning it, same issue with the flashing. Progressed to doing it while using the phone. Got replacement, 2 days later same issue. Only third phone now and it just did it once. If it happens again Verizon is going to need to refund me and get me a working phone, this is ridiculous.
je...@gmail.com <je...@gmail.com> #790
I'm on my fourth Pixel 3, and it's flashing again. Google wins. They won't give me my money back, and replacing the phone again is pointless. I gave them $799, and they gave me a strobe light disguised as a premium phone. They've protected themselves with their arbitration agreement, which I didn't know you could opt out of if you did it within the first 30 days. I feel freakin violated. $800 down the drain. Sure, I could sell it, but I have ethics and a conscience. I can't sell a phone that I know is going to be nothing more than a problem to someone else.
Does the Pixel 3 XL have this problem, or is it just the Pixel 3?
Does the Pixel 3 XL have this problem, or is it just the Pixel 3?
di...@gmail.com <di...@gmail.com> #791
I have the 3XL now, due to the flashing screen problem on the regular 3 and have not experienced the flashing at all. It seems to be the regular one that has this problem. I returned the regular 3 around December, when I began to notice the flashing and noticed the posts on this issue tracker.
sk...@gmail.com <sk...@gmail.com> #792
I have had my Pixel 3 for 28 days and I just got this screen flashing issue today. The problem persisted after a factory reset.
ps...@gmail.com <ps...@gmail.com> #793
I purchased a brand new Pixel 3 from Verizon on 3/16/19 have been experiencing flickering/flashing on my screen almost from the get go. Please fix! I don't want to go back to Apple!
va...@gmail.com <va...@gmail.com> #794
My instincts tell me it will damage the screen circuitry - have been facing
this issue ever since I bought the pixel 3 in Feb 2019 via Flipkart. Please
fix!
On Sat, 23 Mar, 2019, 8:56 PM , <buganizer-system@google.com> wrote:
this issue ever since I bought the pixel 3 in Feb 2019 via Flipkart. Please
fix!
On Sat, 23 Mar, 2019, 8:56 PM , <buganizer-system@google.com> wrote:
sa...@gmail.com <sa...@gmail.com> #795
This is what happens on my pixel 3. https://photos.app.goo.gl/pvzzjYVLs5fxBJwRA . It looks like a hardware issue, even people are complaining about the same issue even after getting the RMA device. What to do in this case?
Do you think Android Q beta will solve the problem? Has anybody tried it?
Do you think Android Q beta will solve the problem? Has anybody tried it?
jo...@gmail.com <jo...@gmail.com> #796
Started happening to me too recently. Pixel 3 bought from Google Store
ti...@googlemail.com <ti...@googlemail.com> #797
>Do you think Android Q beta will solve the problem? Has anybody tried it?
Testing this now. Will report back after a few days using it.
Testing this now. Will report back after a few days using it.
ma...@gmail.com <ma...@gmail.com> #798
I have had my Pixel 3 for about 2 days and mine as well has this same issue.
ro...@gmail.com <ro...@gmail.com> #799
Me too. Pixel 3 128gb. Started a couple days after purchase.
sa...@gmail.com <sa...@gmail.com> #800
>Me too. Pixel 3 128gb. Started a couple days after purchase.
What's the next step then?
What's the next step then?
el...@gmail.com <el...@gmail.com> #801
I returned my phone. Many people have said they have tried to return and
get an RMA 3 times and continue to have the issue on every phone!
Also - Google Pixel has an automatic opt-in to an arbitration agreement -
you only have 30 days to opt-out of it after you get your device. Make sure
to opt-out!https://support.google.com/store/answer/9141778?hl=en
On Mon, Mar 25, 2019 at 3:10 AM <buganizer-system@google.com> wrote:
get an RMA 3 times and continue to have the issue on every phone!
Also - Google Pixel has an automatic opt-in to an arbitration agreement -
you only have 30 days to opt-out of it after you get your device. Make sure
to opt-out!
On Mon, Mar 25, 2019 at 3:10 AM <buganizer-system@google.com> wrote:
ow...@gmail.com <ow...@gmail.com> #802
gr...@gmail.com <gr...@gmail.com> #803
I installed Android Q on my POS yesterday and surprise surprise, no change. My second RMA (3rd phone) arrives today. We'll see how long this one lasts.
ho...@gmail.com <ho...@gmail.com> #804
Same issue on my phone, brand new pixel.
Randomly flashes on lock screen.
Randomly flashes on lock screen.
tm...@gmail.com <tm...@gmail.com> #805
Bright flash on my Pixel 3, happens a few times per week. What to do, software update or hardware replacement? Please advise.
fr...@gmail.com <fr...@gmail.com> #806
Maybe we should send this issue thread to tech news website so they expose how much Google does not give a shit about supporting their products.
sa...@gmail.com <sa...@gmail.com> #807
Don't buy Pixel 3, LG display sucks and Google sucks. They are ignoring this problem. Can someone advise how to make this issue viral in tech media to get Google attention?
Reddit Thread:https://www.reddit.com/r/GooglePixel/comments/b3x4qk/lets_not_forget_the_white_screen_flash_is_still/ejalpxj/?context=3
https://www.reddit.com/r/GooglePixel/comments/b54tqr/amazing_pixel_3_with_disco_light/
Google Issue link:https://issuetracker.google.com/u/1/issues/119210591
Video:https://www.youtube.com/watch?v=pQ6T9FBT9ZQ
More Videos:https://photos.app.goo.gl/maSx754ftCJrkNba7
Reddit Thread:
Google Issue link:
Video:
More Videos:
sa...@gmail.com <sa...@gmail.com> #808
> Maybe we should send this issue thread to tech news website so they expose how much Google does not give a shit about supporting their products.
How?
How?
ev...@gmail.com <ev...@gmail.com> #809
My Pixel 3 on the Sprint network has started doing this, albeit somewhat randomly, when receiving notifications.
bf...@gmail.com <bf...@gmail.com> #810
+1
ni...@gmail.com <ni...@gmail.com> #811
Also having this issue. Occurs when I lock my phone. Ambient display disabled
fr...@gmail.com <fr...@gmail.com> #812
I am also having this issue when receiving a notification and then double tapping the screen to read it, it starts to flicker until I press the lock button to stop the flickering
re...@gmail.com <re...@gmail.com> #813
Bought my Pixel 3 (Best Buy, not XL, carrier Verizon) end of December 2018, and have noticed in last month or so that periodically my phone will flash at me - it is less glaring than a full bright white screen, but definitely makes me blink and tends to happen if I've picked up my locked phone and tried to unlock with my fingerprint.
Ambient display is OFF for me so that isn't the issue either. Do I really have to factory reset?!
Ambient display is OFF for me so that isn't the issue either. Do I really have to factory reset?!
gr...@gmail.com <gr...@gmail.com> #814
Factory reset won't do anything.
Ambient display certainly makes it worse, but it's not the sole cause
------ Original Message ------
From: buganizer-system@google.com
To: b-system+28248993@google.com
Cc: greaney.pat@gmail.com
Sent: 3/26/2019 4:12:00 PM
Subject: Re: Issue 119210591 : Pixel 3 screen flash when ambient display
wakes
Ambient display certainly makes it worse, but it's not the sole cause
------ Original Message ------
From: buganizer-system@google.com
To: b-system+28248993@google.com
Cc: greaney.pat@gmail.com
Sent: 3/26/2019 4:12:00 PM
Subject: Re:
wakes
ke...@gmail.com <ke...@gmail.com> #815
pe...@gmail.com <pe...@gmail.com> #816
Same issue since last update, it is random for me, buy mostly occurs when I take my phone out of my pants' bags.
be...@gmail.com <be...@gmail.com> #817
Reporting this issue as well. Purchased the Pixel 3 (128 GB - unlocked) directly from Google just over a month ago. Issue started happening a few days ago and is as described by OP.
Issue:
Ambient display feature has been on since day one and screen will flickers intermently and will progressively get worse until half the screen becomes unusably (mostly white) while unlocked and at home screen.
Observations:
Turning screen to full brightness will temporarily mitigate issue. As does turning off Ambient display. At the moment I have turned off ambient display and have not encountered the issue for a couple of days
Issue:
Ambient display feature has been on since day one and screen will flickers intermently and will progressively get worse until half the screen becomes unusably (mostly white) while unlocked and at home screen.
Observations:
Turning screen to full brightness will temporarily mitigate issue. As does turning off Ambient display. At the moment I have turned off ambient display and have not encountered the issue for a couple of days
ca...@gmail.com <ca...@gmail.com> #818
We bought two pixel 3 and one has this issue. Tried everything recommend at no avail. Called Google and replacement unit is on its way
va...@gmail.com <va...@gmail.com> #819
Update - the screen now flashes when I get a notification when the phone is
locked.
On Thu, 28 Mar 2019 at 8:16 PM, <buganizer-system@google.com> wrote:
locked.
On Thu, 28 Mar 2019 at 8:16 PM, <buganizer-system@google.com> wrote:
--
Regards,
Vasavadatta
Regards,
Vasavadatta
da...@googlemail.com <da...@googlemail.com> #820
Joining in. Have now turned off ambient screen as a temp fix.
ve...@gmail.com <ve...@gmail.com> #821
I had my pixel 3 for 4 days then it started having a white flash across the center of the screen and green square flashing near the bottom.
te...@gmail.com <te...@gmail.com> #822
"Have now turned off ambient screen as a temp fix." Me too. Hope that is software bug. Google, MAKE FIX!!!
ta...@gmail.com <ta...@gmail.com> #823
I thought I was just seeing things until I ran across this tracker. I am going to try turning off the ambient screen to see if this helps. Hope Google can fix this.
me...@gmail.com <me...@gmail.com> #824
I'm in the same boat as everyone else, flashing when waking up. I hope s fix comes soon!
mi...@gmail.com <mi...@gmail.com> #826
Patch or no patch, I'll be moving to iPhone after the pathetic way this has been handled if nothing else on principal. The way it's been handled is abhorrent. Shame.
da...@gmail.com <da...@gmail.com> #827
+1
la...@gmail.com <la...@gmail.com> #829
I am having this issue also have had my phone for 3 days. I am not on Verizon either. On straight talk with att Sim.
ma...@gmail.com <ma...@gmail.com> #830
My Pixel 3 on Google Fi also has this issue.
wa...@gmail.com <wa...@gmail.com> #831
PARTY UP IN HERE! NO WORRIES, I GOT THE STROBE LIGHT!!!
Pixel 3, Google Fi
It's really bad. Mine just started yesterday, went away for the day, than came back again this evening. Sometimes it's a light flicker, sometimes it's a violent, all white flicker of the entire screen, sometimes it's just the bottom quarter of the screen. I haven't seen any green tint to mine (all White).
Pixel 3, Google Fi
It's really bad. Mine just started yesterday, went away for the day, than came back again this evening. Sometimes it's a light flicker, sometimes it's a violent, all white flicker of the entire screen, sometimes it's just the bottom quarter of the screen. I haven't seen any green tint to mine (all White).
pa...@googlemail.com <pa...@googlemail.com> #832
April fix apparently........👍
al...@gmail.com <al...@gmail.com> #833
I have the same issue. I pre-ordered the phone new from Google directly.
al...@gmail.com <al...@gmail.com> #834
+1
sa...@gmail.com <sa...@gmail.com> #835
Same here. I get it about once a week. Bought the phone end of Dec 2018.
Problem started from early February. Disappointed that a high end phone
like Pixel 3 has this type of issue and Google isn't taking it seriously!
On Fri, Mar 29, 2019, 9:54 PM <buganizer-system@google.com> wrote:
Problem started from early February. Disappointed that a high end phone
like Pixel 3 has this type of issue and Google isn't taking it seriously!
On Fri, Mar 29, 2019, 9:54 PM <buganizer-system@google.com> wrote:
ge...@gmail.com <ge...@gmail.com> #836
Same. Verizon Pixel 3 purchased from Target. Not all the time, but flashes often enough to be a concern.
pf...@googlemail.com <pf...@googlemail.com> #837
Wow, my one month old Pixel 3 is also affected.
I bought it 2 days ago via ebay because I have to send my Pixel 2XL for replacement back, because the battery does have a problem, so I decided to switch to Pixel 3 and now I can send 2 Pixels back to Google for replacement, that is a fucking big joke isn't it?
849€ for this fucking Bullshit?? (and same problem as last year with Pixel 2XL)
No Google, not with me, so I go back to Samsung where I get a wonderful designed and awesome working Hardware/Software with nearly the same price
I had many Samsung devices over the last 10 years and never had any problems (I know there are sometimes also problems, but I personally never had one and now, 2 Pixels and both malfunction!
I can only shake my head
I bought it 2 days ago via ebay because I have to send my Pixel 2XL for replacement back, because the battery does have a problem, so I decided to switch to Pixel 3 and now I can send 2 Pixels back to Google for replacement, that is a fucking big joke isn't it?
849€ for this fucking Bullshit?? (and same problem as last year with Pixel 2XL)
No Google, not with me, so I go back to Samsung where I get a wonderful designed and awesome working Hardware/Software with nearly the same price
I had many Samsung devices over the last 10 years and never had any problems (I know there are sometimes also problems, but I personally never had one and now, 2 Pixels and both malfunction!
I can only shake my head
ge...@gmail.com <ge...@gmail.com> #841
April patch did not help. Pixel 3 non-XL still flashing. Pathetic.
pf...@gmail.com <pf...@gmail.com> #842
@841, are you seeing the same issue that this patch was meant to fix? Some people have seen flashing at times other than when the phone is locked and those are probably unrelated issues.
jl...@gmail.com <jl...@gmail.com> #843
I'm seeing the same issue as before: when I lock my screen via the lock
button the screen flashes a bit, and the same when I initially unlock it
via the fingerprint reader. Very disappointed seeing as my phone is only
several weeks old; I was excited the update would actually correct this
issue.
I have to imagine this issue can be corrected via software because if I
lock the phone (it flashes), I hit the lock button to wake the screen (it
flashes), I hit the lock button to return to the ambient display (it wont
flash), I hit the lock button to wake the display (it wont flash), I hit
the lock button to return to the ambient display (it wont flash)... rinse
and repeat any number of times... and then I unlock the phone from ambient
display and it wont flash. This is repeatable for my phone and is the exact
same behavior I noted before the April patch.
I am seeing absolutely no changes, thus far, with this April patch in terms
of random initial lock/unlock screen flashes related to the ambient
display. I guess at this point it's time to pursue a RMA. I was keeping an
open mind and I am interested in what others will report, but it seems this
was an "effort" to CYA as this issue is picking up a lot of attention. If
it is hardware related, shame on Google for not properly addressing the
problem which their customers deserve.
<xxxxxxx@nbcoatings.com>
On Mon, Apr 1, 2019 at 3:20 PM <buganizer-system@google.com> wrote:
button the screen flashes a bit, and the same when I initially unlock it
via the fingerprint reader. Very disappointed seeing as my phone is only
several weeks old; I was excited the update would actually correct this
issue.
I have to imagine this issue can be corrected via software because if I
lock the phone (it flashes), I hit the lock button to wake the screen (it
flashes), I hit the lock button to return to the ambient display (it wont
flash), I hit the lock button to wake the display (it wont flash), I hit
the lock button to return to the ambient display (it wont flash)... rinse
and repeat any number of times... and then I unlock the phone from ambient
display and it wont flash. This is repeatable for my phone and is the exact
same behavior I noted before the April patch.
I am seeing absolutely no changes, thus far, with this April patch in terms
of random initial lock/unlock screen flashes related to the ambient
display. I guess at this point it's time to pursue a RMA. I was keeping an
open mind and I am interested in what others will report, but it seems this
was an "effort" to CYA as this issue is picking up a lot of attention. If
it is hardware related, shame on Google for not properly addressing the
problem which their customers deserve.
<xxxxxxx@nbcoatings.com>
On Mon, Apr 1, 2019 at 3:20 PM <buganizer-system@google.com> wrote:
ge...@gmail.com <ge...@gmail.com> #844
@842: this is the kind of flash I'm referring to (video is not mine though): https://www.youtube.com/watch?v=5cGASHBlbWQ
pf...@gmail.com <pf...@gmail.com> #845
@844: That's awful, it's very different from the single quick flash that I see on occasion on locking the screen.
gr...@gmail.com <gr...@gmail.com> #846
My first phone did the single flash, and I had it RMA'd.
My second one did the same thing that @844's did. It was completely unusable - even with ambient disabled (but it did make it worse). RMA'd that.
On my 3rd Pixel 3 now. I left ambient disabled when I got it to try and prolong the inevitable. Installed the April update this morning and enabled ambient. Let's see how long this lasts....
My second one did the same thing that @844's did. It was completely unusable - even with ambient disabled (but it did make it worse). RMA'd that.
On my 3rd Pixel 3 now. I left ambient disabled when I got it to try and prolong the inevitable. Installed the April update this morning and enabled ambient. Let's see how long this lasts....
te...@gmail.com <te...@gmail.com> #847
The new update did not help. I still see a quick flash when the screen is locked.
GOOGLE, I was waiting for the correction so much!!!!! You are devils!!!
GOOGLE, I was waiting for the correction so much!!!!! You are devils!!!
ma...@gmail.com <ma...@gmail.com> #848
To those expecting some sort of relief from the latest patch - notice that this bug has not been marked as resolved. In fact, the bug is still blocked by some unknown issue (119327025).
mi...@gmail.com <mi...@gmail.com> #849
After April patch, this issue is unresolved.
gs...@gmail.com <gs...@gmail.com> #850
Everyone needs to keep pushing this issue. Post to reddit, facebook, twitter, youtube, etc. and keep raising this problem until it gets fixed properly.
ge...@gmail.com <ge...@gmail.com> #851
@850 you bet I am - also actively discouraging everyone who considers investing money in the Pixel line. Just crazy how much effort and time I have to pour into this phone. I thought I'd have some piece of mind by going with *the* Android flagship and instead it's nothing but headaches - literally with this handheld stroboscope.
x8...@gmail.com <x8...@gmail.com> #852
@848
If you look at the reference numbers for the patch, one of them is 119327025, and it pertains to the screen issue.
If you look at the reference numbers for the patch, one of them is 119327025, and it pertains to the screen issue.
bb...@gmail.com <bb...@gmail.com> #853
I have the same issue as well! It has been happening for the last couple of weeks when I unlock my phone around 1/10 times with my Pixel 3
mi...@gmail.com <mi...@gmail.com> #854
I've been a Nexus/Pixel enthusiast since smartphones started, and for me the best fix for this issue, even with all it's own flaws, is to get an iPhone. With the way this thousand dollar hack job has been handled, I'm done. Disgusted with Google. It's not even an annoyance, it's dangerous if you ever plan to drive at night with your phone by you.
wi...@gmail.com <wi...@gmail.com> #855
Still have the issue over here as well, after updating to the april patch. Same ambient flash behavior as on previous versions.
ro...@gmail.com <ro...@gmail.com> #856
Does anyone else find it strange that now that they supposedly "addressed" the issue, its now in tech news and blogs? Had it not been for user forums like reddit, I'd be thinking I was the only one with the issue because it got 0 news coverage. Now that the update is here, I see captions like "finally a fix..." and I'm like HUH? Finally?? So you knew this existied before?
ja...@gmail.com <ja...@gmail.com> #857
Issue is not resolved for me after April patch. I didn't have this issue on my first Pixel 3, but had to RMA that one for something else. I've had every previous Nexus/Pixel and this Pixel 3 experience has been the worst so far for me and it's pushed me to test out the Samsung waters again the first time since the Galaxy Nexus. Farewell frequent updates, but hopefully hello stability.
ad...@gmail.com <ad...@gmail.com> #858
I am having this issue on my phone as well. Google needs to get their act together and fix this problem! This is quite unacceptable.
fl...@gmail.com <fl...@gmail.com> #859
April patch hasn't fixed mine either. The issue is transient. I can go all day running AOD without issue then something triggers it and it starts again. Maybe really low light? Who knows and who cares at this point.
Coming from an iPhone this phone has kinda soured me on the whole Android ecosystem. Blindingly flashing screen is just the tip of the iceberg and the one that keeps mocking me.
Time to sell this bug-bomb of a phone and go back to Apple with hat in hand and a mouth full of crow.
Coming from an iPhone this phone has kinda soured me on the whole Android ecosystem. Blindingly flashing screen is just the tip of the iceberg and the one that keeps mocking me.
Time to sell this bug-bomb of a phone and go back to Apple with hat in hand and a mouth full of crow.
li...@gmail.com <li...@gmail.com> #860
same issu]e, April patch hasn't fixed !
ng...@gmail.com <ng...@gmail.com> #861
I bought a new pixel 3 as unlocked, an experienced this flash when changing the settings to turn on the ambient display. This is not ideal and loses my trust in having these issues unresolved. I wouldn't have bought this phone if this issue occurred in the beginning and persists because this makes me believe none of the other issues I read would be fixed. I am now sketptical of pixel phones in the future and may not consider a pixel in the future.
as...@gmail.com <as...@gmail.com> #862
I purchased the Google Pixel 3 during the Release Date in Oct 2018. Around mid-Feb my screen would sometimes do the quick bright white flash when unlocking, but it wasn't horrible to deal with. Today, April 5th, 2019, my screen suddenly started flickering/flashing white and green and would not stop. For clarification, I have never dropped the phone, never had any major issues aside from the previously mentioned quick bright white flash. I tried multiple times to restart the phone and restart in Safe Mode, nothing worked. I eventually was able to change the brightness level to 100% and stop the flickering, but only momentarily....because it came right back. I love the Pixel 3, but I will go to another phone if this isn't addressed and fixed soon. Attaching a couple videos of some of the joy this has brought.
ch...@gmail.com <ch...@gmail.com> #863
I am having issues that my phone screen blinks all the time. I am so annoyed if there is not a fix soon I will not get another pixel and I am a loyal pixel user.
su...@gmail.com <su...@gmail.com> #864
I purchased a Pixel 3 about a month ago, and have had 2 replacement phones so far because of this screen flashing/strobing. The most recent phone has lasted about a week and it is now having the same issue. Resetting to factory does not resolve the issue. And when I turn off the phone and simply let it charge, it will start to strobe when I unplug it. The phone is up-to-date on software patches.
aj...@gmail.com <aj...@gmail.com> #865
My second pixel 3 is with the company now. I have been informed that it's in advance diagnosis from the company but the company keeps updating the probable date. I'm just so tired and wish they would just give me my refund for it.
r....@gmail.com <r....@gmail.com> #866
My pixel 3 is experiencing the green flickering on lock screen and occasionally while running apps. The bottom 3/4 of the screen are barely visible behind the green. Glitch started today and persists beyond restarts, charging, adaptive brightness, grayscale, and ambient display settings. Occasionally I get uninterrupted screen use, but it keeps coming back at random.
tj...@gmail.com <tj...@gmail.com> #867
My pixel3 is frequently strobing. It worked fine for a couple weeks, then this started.
rs...@gmail.com <rs...@gmail.com> #868
Same Here...
The flickering Screen Just appeared.
I am so diasapointed.
What should i do now?
The flickering Screen Just appeared.
I am so diasapointed.
What should i do now?
ag...@gmail.com <ag...@gmail.com> #869
Freaking bugs
fr...@gmail.com <fr...@gmail.com> #870
This is not a bug, it's an hardware issue. If it was OS related, not only Pixel 3 would be affected. Also there was the same issue with Pixel 2 (not XL) The common factor is the fact that Pixel 3 has an LG screen and Pixel 3 XL has a Samsung screen. Same thing that Pixel 2 and Pixel 2 XL had.
Google is trying to hide the issue.
Google is trying to hide the issue.
el...@gmail.com <el...@gmail.com> #871
agreed - idk why Google is trying to pass it off as a software issue. It's
clearly a hardware issue.
On Tue, Apr 9, 2019 at 3:14 PM <buganizer-system@google.com> wrote:
clearly a hardware issue.
On Tue, Apr 9, 2019 at 3:14 PM <buganizer-system@google.com> wrote:
ze...@gmail.com <ze...@gmail.com> #872
I'm experiencing this issue at night waking me up. I don't know whats causing it, but its really annoying to wake up to a flash. You taking pictures of me sleeping google?
on...@gmail.com <on...@gmail.com> #873
Same here. It happens randomly maybe one time in thirty wakes.
[Deleted User] <[Deleted User]> #874
This just started happening to my pixel 3 as well. Tried running in safe boot mode, tried a factory reset - that worked for a day. Second day tried factory reset again - no luck. I"m convinced it's a hardware issue. The screen flashes and flickers during shutdown as well, after the screen has gone dark and the OS is basically stopped (as well as the apps) while the phone finishes powering down. Software issue doesn't make sense. Apps causing it is ruled out by the fact that it still happens in safe boot mode when 3rd party apps are disabled. Not a fan of companies that push products to market too fast and skip proper testing. Especially with the glass/screens. I had a Motorola Droid Turbo II before the Pixel. Those have issues with the screen failing due to the hardware and glass used for the screen.
Seriously Google. If I pay $1000 for anything I expect it to work well and last for a very reasonable amount of time. Especially a cell phone that I take exceptional care of. Failure that renders my cell phone basically useless within the first 3 months is simply unacceptable.
Seriously Google. If I pay $1000 for anything I expect it to work well and last for a very reasonable amount of time. Especially a cell phone that I take exceptional care of. Failure that renders my cell phone basically useless within the first 3 months is simply unacceptable.
pa...@googlemail.com <pa...@googlemail.com> #875
So for me turning adaptive battery off has improved things 100%...no more flashing or blinks during usage....will see how it goes.....
hu...@gmail.com <hu...@gmail.com> #876
My Pixel 3 is flashing more and more- unfortunately, at some less than ideal moments that mean I have to put my phone away at times that I really need to be able to use it. I am adding my voice to this forum in the hopes that Google will be pushed to take this issue seriously. For my part, I will be returning to the dealer from which I purchased the phone.
qu...@gmail.com <qu...@gmail.com> #877
I received my 3rd Pixel 3 last week and it already started to flicker. It's definitely a hardware issue. Not sure why Google still has not done anything about it
ka...@gmail.com <ka...@gmail.com> #878
My new Pixel 3 just started doing this yesterday as well.
al...@gmail.com <al...@gmail.com> #879
How long after you purchased it does it start flashing for you? I'm getting a new one tomorrow and I have a 15 day window to return it. Does it happen on day 16?
ra...@gmail.com <ra...@gmail.com> #880
Comment 879, it took around 20 days to start happening for me, and around 4 days from the start of brief power-on flickering to total unusability. It came to green/white max-brightness strobing over the whole panel or alternately solidly covering the bottom half the of the panel while on AOD, during regular operation, and it even spazzed right on through a factory reset flickering the whole time. Even did it while holding the Vol+Power keys to pause at the bootloader from a cold, battery-only start. The interference pattern appeared to be changing at above a 60Hz refresh rate which solidly rules out an Android-driven software issue, and I wouldn't be surprised to see it unfixable with any OTA software change as something fundamental between the display output an the panel itself is clearly out of spec. I got a replacement unit from my carrier, but that one had the most severe performance issues I've ever seen where it would run normally for ~10 minutes, then lag badly enough that my old Nexus 4 runs circles around it despite that old clunker running an Android 9/April 2019 ROM, same as the P3 (and both P3's were on the same firmware PQ2A.190405.003 which had *supposedly* fixed the flickering issue to begin with). Hoping the third one's the charm since I'm past the return window.
Honestly, if you can stomach Samsung's OneUI on the S10e, find an elusive Xperia Compact, or just deal with a plain old larger phone, I'd recommend going that way. The hardware reliability here just isn't up to snuff.
Honestly, if you can stomach Samsung's OneUI on the S10e, find an elusive Xperia Compact, or just deal with a plain old larger phone, I'd recommend going that way. The hardware reliability here just isn't up to snuff.
ce...@gmail.com <ce...@gmail.com> #881
Pixel 3 owner for about a month and a half now (via Fi). Screen started flashing tonight when brightness wasn't up all the way. It started out of nowhere. My software is up to date. Still does it after restarting and in safe mode.
ru...@gmail.com <ru...@gmail.com> #882
My Pixel 3 is jacked up too! You'd think they'd have fixed this by now since it's obviously been going on so long. It started as a white flash, sometimes when the phone was just sitting there. Now the bottom half of the screen won't stop flickering. Restarted several times. Ambient is off. Running in safe mode. Still jacked up and going to give me a headache. I'm not happy and totally regret giving this phone a chance. 🤬😡
al...@gmail.com <al...@gmail.com> #883
Comment 880 - 882. I had one that has exactly the same issue. Persisted during reboot. This is not software but a hardware flaw. I'll have my new one later today and will stress test it as best I can with AOD on all the time. Any sign of even a single flash and I'm done. I'll compare the 3xl to the iPhone XR for size comparison. I'd love to get the XS but it's too expensive. What is Google thinking here? They just need to give everyone who has flashing a store credit for the P4 when it comes out and until that time we just live with it. Because there is obviously nothing they can do at this point. So very disappointed.
ch...@gmail.com <ch...@gmail.com> #884
Having the same issue - Pixel 3 purchased from Verizon just under 3 weeks ago. Software up-to-date (updated yesterday) and this morning the screen started flickering severely. Going to Verizon store today to see about replacement. Disappointed to see how many posts on this topic have been made since November with no fix from Google.
al...@gmail.com <al...@gmail.com> #885
There is no fix. It's a design flaw that only a re-manufacture can resolve. They can't do anything about it until a new device comes out or a redesign of the current Pixel 3 displays. The only resolution for us now is to hope Google says sorry folks, send us back your defective devices and we'll send you a new fixed device. Any chance of that? I just find it interesting that it happens a few days after the return window has closed. Do you think it can be triggered remotely, server side? I'm beginning to wonder if this is intentional or not. The flash is almost enough to put you into a convulsion if you are light sensitive.So why does it happen all of a sudden and not from the get go? And why after 3 weeks?
ik...@gmail.com <ik...@gmail.com> #886
Dear All
it seems that the flickering problem only happen to Pixel 3, not XL
is it due to LG panel?
it seems that the flickering problem only happen to Pixel 3, not XL
is it due to LG panel?
gs...@gmail.com <gs...@gmail.com> #887
Hello All,
I bought pixel 3, two months ago, suddenly seeing this screen flickering problem. It is very bad. I tried to contact support team and they said they will send a new pixel 3. But there is no guarantee that the new one will not have this problem and they provide replacement phones only till one year of my orignial purchase date. What happens I get all replacements till one year and nothing is fixed even then. I have to just buy a new phone of my pocket expense?
Hope google fixes this. I hate myself from switching from Apple to Google pixel
I bought pixel 3, two months ago, suddenly seeing this screen flickering problem. It is very bad. I tried to contact support team and they said they will send a new pixel 3. But there is no guarantee that the new one will not have this problem and they provide replacement phones only till one year of my orignial purchase date. What happens I get all replacements till one year and nothing is fixed even then. I have to just buy a new phone of my pocket expense?
Hope google fixes this. I hate myself from switching from Apple to Google pixel
Wo...@rafaellaguna.uk <Wo...@rafaellaguna.uk> #888
This is my 3rd Pixel 3 and it started flashing after a month. I wonder if they're taking this bug seriously or they're just ignoring it. I love the phone but this bug is simply inconceivable for a £800 phone. Trying the Q beta as the last chance.
dc...@gmail.com <dc...@gmail.com> #889
Mine has just started doing this and the issue persists thru phone restarts. I also have my phone up to date with all software updates. For a while now my phone had been flickering while in AoD but only escalated to constant ambient display wake now.
pe...@gmail.com <pe...@gmail.com> #890
mine just started doing this too...so disapointed...My phone have 3 weeks... -_-
pa...@gmail.com <pa...@gmail.com> #891
This model phone is a lemon. I am 0/2 on this Pixel 3, and I'm either getting a refund or moving on from Google line of phones entirely and forever. Their support on this issue is worthless. My Pixel 2 was near perfect, I never should have traded it in.
so...@gmail.com <so...@gmail.com> #892
3 days in with my new Pixel 3 and screen started to flash!! Vodafone won't replace the handset and only try the fix the issue... Absolutely fuming I'm now stuck with this piece of junk!!!
je...@gmail.com <je...@gmail.com> #893
After my 4th Pixel 3 started flashing, Google finally agreed to a refund. I went through three brand new Pixel 3's and one refurb. I think the phone is great, but the flashing makes it unusable. FedEx confirmed the return on 4/18, but Google has yet to credit my account. Hopefully I won't have to fight them to get my money back.
to...@gmail.com <to...@gmail.com> #894
This issue has not been totally fixed. While the screen flashing issue does not happen as often as before the April sec update; it still happens here and there, as it did a short time ago.
am...@gmail.com <am...@gmail.com> #895
Pixel 3 has been flashing since purchase in December... I'm officially fed up. They're trying to say it's a third party app problem, currently have me running it in safe mode (suggest I try to screenshot the issue - which we all know is laughable.) At this time it's not looking too promising. I am sure there will be no fix to this and I'll be stuck with this dud.
sc...@gmail.com <sc...@gmail.com> #896
My Pixel 3 is only a.few months old and just started doing this. Please tell me there's a fix!
na...@gmail.com <na...@gmail.com> #897
I just received a new phone yesterday, and it started doing this today. Why is google still selling these defective phones?
pa...@gmail.com <pa...@gmail.com> #898
I advise everyone reading this to return your phone within Google's "remorse period" of 15 days. After that, you will get no help from Google support -- but you will get a replacement (refurbished, not new) phone. And, you will be rolling the dice as to whether this phone has the exact same issue. This is comment #898 . Take a guess how that gamble will work out for you. How do I know? I will soon be on my third Google Pixel phone over the course of the last two months. I should have pushed harder to return my original phone, and now after jumping through hoop after hoop with Google support, it is too late for a refund. I look forward to the day that I will be a part of the class action lawsuit related to this unresolved issue and its related faulty hardware.
pa...@gmail.com <pa...@gmail.com> #899
Ask yourself, how familiar does this chat or phone call seem?
Joshua 8:41 AM
Thanks for contacting Google Support. My name is Joshua.
Joshua 8:41 AM
Hi Patrick!
Patrick 8:42 AM
Hello.
Joshua 8:43 AM
I see that your replacement device bottom half screen is flashing. Am I correct?
Patrick 8:43 AM
Yes, again.
Patrick 8:43 AM
And again, after just 2 weeks of use.
Patrick 8:43 AM
To save you some time, I already tried the same steps as last time (software update, bootloader check, factory reset).
Patrick 8:44 AM
My Pixel 2 was perfect, I never should have replaced it. These two phones have been nothing but problems.
Joshua 8:44 AM
I understand how you might feel when this happens to you.
Joshua 8:44 AM
Please don't worry
Joshua 8:45 AM
I'll do my best to assist you
Joshua 8:45 AM
I appreciate your efforts that you have performed a few troubleshooting steps to resolve the issue
Joshua 8:45 AM
Let me check my resources and see what best can be done
Patrick 8:46 AM
Thank you. My preference is to return the phone for a store credit. A refund would be better, but store credit would be fine.
Patrick 8:47 AM
I do not want to start all over with another pixel 3 replacement, it is not fun to have to reload and re-setup a phone over and over only to have it experiencing these kinds of problems twice in a row just after two weeks.
Joshua 8:48 AM
I completely understand your situation.
Joshua 8:49 AM
May I know the color of the flash?
Patrick 8:49 AM
it is very bright, like pure white, perhaps slightly greenish
Patrick 8:49 AM
but bright enough that it lights up a dark room
Joshua 8:49 AM
Okay, Patrick.
Joshua 8:50 AM
To help resolve your issue faster, we can use Screen share. With Screen share, I can view your phone screen and guide you through the steps to fix the problem, but I can't control your screen.
Joshua 8:50 AM
As your privacy is our priority, you can pause or end screen share anytime to hide sensitive or personal information. Would you like to try it?
Patrick 8:51 AM
sure its find but you will, like last time, not see the issue, because it is a hardware issue.
Joshua 8:52 AM
I understand, we need to check few settings on the device like turning Off Always On display.
Joshua 8:52 AM
Please accept the screen share request on the screen.
Joshua 8:52 AM
Great! I am able to see your device screen now.
Joshua 8:53 AM
Turn Off the always on display and check if you still have the same issue.
Patrick 8:54 AM
i still see the issue there are white bar that appears in the lower half of the screen
Joshua 8:55 AM
I see
Joshua 8:56 AM
Please give me a few minutes to review the previous conversation.
Joshua 8:56 AM
Sorry.
Joshua 8:56 AM
Let me check with my specialist.
Joshua 8:58 AM
Patrick, have you contacted us regarding the same issue previously?
Patrick 8:59 AM
Yes, with the original phone
Joshua 8:59 AM
Okay!
Joshua 8:59 AM
How many times does it flash, once? Multiple times? Constant?
Patrick 8:59 AM
intermittently
Patrick 8:59 AM
not constantly
Patrick 8:59 AM
the original phone order was GS.XXXX-YYYY-ZZZZ
Patrick 8:59 AM
That phone was returned for the same issue.
Patrick 9:00 AM
This replacement phone was order GS.QQQQ-RRRR-SSSS
Patrick 9:00 AM
That order was delivered on April 10th
Patrick 9:00 AM
so, literally just 17 days ago.
Joshua 9:01 AM
Thank you for the information.
Joshua 9:01 AM
Does a specific action trigger the flash (AOD wake/sleep, power button lock/unlock)?
Patrick 9:01 AM
adjusting the brightness level will often trigger it to start flashing
Patrick 9:02 AM
i was just adjusting the brightness now, the lower half of the screen flashes bright white intermittently
Joshua 9:04 AM
Alright. Thank you!
Joshua 9:04 AM
Does the flash/flicker occur during general use (other menus, on boot, apps)?
Patrick 9:05 AM
I have not noticed it do that yet with this phone. However, the same situation got progressively worse with the last phone. It started out with occassional unexpected flashes, and then at the time i returned it, the entire lower half of the screen would strobe pure white
Patrick 9:06 AM
So, I think we have done some diagnosis. Let's move ahead with the return for store credit or a refund. Your team can look at it all you like when it is in your hands. This is a faulty phone. The second of two. Either I am extremely unlucky, or Google has a problem with its Pixel 3 line of phones.
Patrick 9:06 AM
As I said, my Pixel 2 was perfect and I had it for multiple years without any issues.
Joshua 9:07 AM
What happened to you is not the way Google doe. We always wanted to help you.
Joshua 9:08 AM
I'll help you with the further option available.
Joshua 9:08 AM
Help me with the IMEI number of the device.
Patrick 9:08 AM
can you read it from screen share
Joshua 9:08 AM
Go to Settings>>>About Phone> IMEI number
Patrick 9:08 AM
990012001389300
Joshua 9:08 AM
Thank you!
Joshua 9:09 AM
I have checked the device details and see that the refund option is currently not available.
Joshua 9:10 AM
You could process you the replacement
Patrick 9:10 AM
Please escalate this case. That is not acceptable.
Patrick 9:10 AM
This is a refurbished phone that was supposed to fix the issue with my original phone, which WAS eligible for a refund at the time of the issue.
Joshua 9:11 AM
I understand your situation.
Joshua 9:11 AM
I'll right away escalate the case.
Patrick 9:11 AM
I should have returned the phone immediately, but I took the advice of the support team that the issue would be resolved with a replacement phone.
Joshua 9:12 AM
Our specialist will get back to you within 24-48 hours.
Joshua 9:14 AM
Not to rush you, are we still connected?
Patrick 9:15 AM
YEs
Patrick 9:15 AM
what do you need from me?
Joshua 9:15 AM
Is there anything else I can help you with today?
Patrick 9:15 AM
It does not seem that you can help me.
Joshua 9:15 AM
Thanks for contacting Google. Have a great day
Patrick 9:15 AM
doubtful
Joshua 9:15 AM
Thank you for contacting Google Hardware chat support. Your chat session is now complete.
Joshua ended the chat
Joshua 8:41 AM
Thanks for contacting Google Support. My name is Joshua.
Joshua 8:41 AM
Hi Patrick!
Patrick 8:42 AM
Hello.
Joshua 8:43 AM
I see that your replacement device bottom half screen is flashing. Am I correct?
Patrick 8:43 AM
Yes, again.
Patrick 8:43 AM
And again, after just 2 weeks of use.
Patrick 8:43 AM
To save you some time, I already tried the same steps as last time (software update, bootloader check, factory reset).
Patrick 8:44 AM
My Pixel 2 was perfect, I never should have replaced it. These two phones have been nothing but problems.
Joshua 8:44 AM
I understand how you might feel when this happens to you.
Joshua 8:44 AM
Please don't worry
Joshua 8:45 AM
I'll do my best to assist you
Joshua 8:45 AM
I appreciate your efforts that you have performed a few troubleshooting steps to resolve the issue
Joshua 8:45 AM
Let me check my resources and see what best can be done
Patrick 8:46 AM
Thank you. My preference is to return the phone for a store credit. A refund would be better, but store credit would be fine.
Patrick 8:47 AM
I do not want to start all over with another pixel 3 replacement, it is not fun to have to reload and re-setup a phone over and over only to have it experiencing these kinds of problems twice in a row just after two weeks.
Joshua 8:48 AM
I completely understand your situation.
Joshua 8:49 AM
May I know the color of the flash?
Patrick 8:49 AM
it is very bright, like pure white, perhaps slightly greenish
Patrick 8:49 AM
but bright enough that it lights up a dark room
Joshua 8:49 AM
Okay, Patrick.
Joshua 8:50 AM
To help resolve your issue faster, we can use Screen share. With Screen share, I can view your phone screen and guide you through the steps to fix the problem, but I can't control your screen.
Joshua 8:50 AM
As your privacy is our priority, you can pause or end screen share anytime to hide sensitive or personal information. Would you like to try it?
Patrick 8:51 AM
sure its find but you will, like last time, not see the issue, because it is a hardware issue.
Joshua 8:52 AM
I understand, we need to check few settings on the device like turning Off Always On display.
Joshua 8:52 AM
Please accept the screen share request on the screen.
Joshua 8:52 AM
Great! I am able to see your device screen now.
Joshua 8:53 AM
Turn Off the always on display and check if you still have the same issue.
Patrick 8:54 AM
i still see the issue there are white bar that appears in the lower half of the screen
Joshua 8:55 AM
I see
Joshua 8:56 AM
Please give me a few minutes to review the previous conversation.
Joshua 8:56 AM
Sorry.
Joshua 8:56 AM
Let me check with my specialist.
Joshua 8:58 AM
Patrick, have you contacted us regarding the same issue previously?
Patrick 8:59 AM
Yes, with the original phone
Joshua 8:59 AM
Okay!
Joshua 8:59 AM
How many times does it flash, once? Multiple times? Constant?
Patrick 8:59 AM
intermittently
Patrick 8:59 AM
not constantly
Patrick 8:59 AM
the original phone order was GS.XXXX-YYYY-ZZZZ
Patrick 8:59 AM
That phone was returned for the same issue.
Patrick 9:00 AM
This replacement phone was order GS.QQQQ-RRRR-SSSS
Patrick 9:00 AM
That order was delivered on April 10th
Patrick 9:00 AM
so, literally just 17 days ago.
Joshua 9:01 AM
Thank you for the information.
Joshua 9:01 AM
Does a specific action trigger the flash (AOD wake/sleep, power button lock/unlock)?
Patrick 9:01 AM
adjusting the brightness level will often trigger it to start flashing
Patrick 9:02 AM
i was just adjusting the brightness now, the lower half of the screen flashes bright white intermittently
Joshua 9:04 AM
Alright. Thank you!
Joshua 9:04 AM
Does the flash/flicker occur during general use (other menus, on boot, apps)?
Patrick 9:05 AM
I have not noticed it do that yet with this phone. However, the same situation got progressively worse with the last phone. It started out with occassional unexpected flashes, and then at the time i returned it, the entire lower half of the screen would strobe pure white
Patrick 9:06 AM
So, I think we have done some diagnosis. Let's move ahead with the return for store credit or a refund. Your team can look at it all you like when it is in your hands. This is a faulty phone. The second of two. Either I am extremely unlucky, or Google has a problem with its Pixel 3 line of phones.
Patrick 9:06 AM
As I said, my Pixel 2 was perfect and I had it for multiple years without any issues.
Joshua 9:07 AM
What happened to you is not the way Google doe. We always wanted to help you.
Joshua 9:08 AM
I'll help you with the further option available.
Joshua 9:08 AM
Help me with the IMEI number of the device.
Patrick 9:08 AM
can you read it from screen share
Joshua 9:08 AM
Go to Settings>>>About Phone> IMEI number
Patrick 9:08 AM
990012001389300
Joshua 9:08 AM
Thank you!
Joshua 9:09 AM
I have checked the device details and see that the refund option is currently not available.
Joshua 9:10 AM
You could process you the replacement
Patrick 9:10 AM
Please escalate this case. That is not acceptable.
Patrick 9:10 AM
This is a refurbished phone that was supposed to fix the issue with my original phone, which WAS eligible for a refund at the time of the issue.
Joshua 9:11 AM
I understand your situation.
Joshua 9:11 AM
I'll right away escalate the case.
Patrick 9:11 AM
I should have returned the phone immediately, but I took the advice of the support team that the issue would be resolved with a replacement phone.
Joshua 9:12 AM
Our specialist will get back to you within 24-48 hours.
Joshua 9:14 AM
Not to rush you, are we still connected?
Patrick 9:15 AM
YEs
Patrick 9:15 AM
what do you need from me?
Joshua 9:15 AM
Is there anything else I can help you with today?
Patrick 9:15 AM
It does not seem that you can help me.
Joshua 9:15 AM
Thanks for contacting Google. Have a great day
Patrick 9:15 AM
doubtful
Joshua 9:15 AM
Thank you for contacting Google Hardware chat support. Your chat session is now complete.
Joshua ended the chat
al...@gmail.com <al...@gmail.com> #900
Anyone notice a difference with the May update?
pf...@gmail.com <pf...@gmail.com> #901
I noticed a difference after the April update. It took a while to be sure since the issue only happened once a week or so, but I haven't seen any more flashes in the past month.
os...@gmail.com <os...@gmail.com> #902
No difference with May update, in my case I have the pixel 3 for 3 days and the three nights the problem occurs. During the day almost nothing
ja...@gmail.com <ja...@gmail.com> #903
This is happening to my Pixel 3. I bought it last week from Google. It's on the latest build. PQ3A. 190505.002
ev...@gmail.com <ev...@gmail.com> #904
Just to let everyone know, this is a hardware issue and not a software issue. Anyone experiencing this needs to contact Google immediately as problem will get worse over time.
I had my Pixel 3 for 7 weeks and a couple of days ago I started noticing very intense bright flashes every time the phone would wake up, specifically the bottom third of the phone. The phone was on the latest Android 9 build with the May security patch downloaded. I looked around and found that turning off the "always on" display would fix the issue. The flash was gone, I thought everything was good. Fast forward 3 days later and I noticed the bottom third of the phone started slightly flickering on the home screen. I tried restarting the phone and booting up in safe mode but the issue persisted. Within an hour of noticing the flicker, the bottom third began pulsing very bright flashes like the panel suffered some sort of hardware failure and began spreading upward toward the rest of the display. I tried doing a factory reset on the phone and the screen was flickering during the set up process. Unless the phone is off or asleep, the entire screen is constantly flashing now.
I contacted google about the issue and I'm getting a replacement unit but right now it looks like I'm getting a refurbished one, which really upsets me because I didn't pay all this money for a refurbished phone.
I had my Pixel 3 for 7 weeks and a couple of days ago I started noticing very intense bright flashes every time the phone would wake up, specifically the bottom third of the phone. The phone was on the latest Android 9 build with the May security patch downloaded. I looked around and found that turning off the "always on" display would fix the issue. The flash was gone, I thought everything was good. Fast forward 3 days later and I noticed the bottom third of the phone started slightly flickering on the home screen. I tried restarting the phone and booting up in safe mode but the issue persisted. Within an hour of noticing the flicker, the bottom third began pulsing very bright flashes like the panel suffered some sort of hardware failure and began spreading upward toward the rest of the display. I tried doing a factory reset on the phone and the screen was flickering during the set up process. Unless the phone is off or asleep, the entire screen is constantly flashing now.
I contacted google about the issue and I'm getting a replacement unit but right now it looks like I'm getting a refurbished one, which really upsets me because I didn't pay all this money for a refurbished phone.
pe...@gmail.com <pe...@gmail.com> #905
I have the green screen death as well. I was having no issues that I can recall. Went for a jog and pulled the phone out of my pocket a couple of times and then back in the dark. When I got back to the office, green screen of death. I contacted Fi support and, after a few trouble shooting steps (pretty boiler plate) have another one on the way.
I did see a post where an overnight power down seemed to address the issue...why not. Ill give it a shoot.
Thanks
I did see a post where an overnight power down seemed to address the issue...why not. Ill give it a shoot.
Thanks
ce...@gmail.com <ce...@gmail.com> #906
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jl...@gmail.com <jl...@gmail.com> #907
This issue is certainly hardware related. My first Pixel 3 had this issue
and it was annoying enough, and the security patch didn't help, that I
requested a RMA for a replacement device. Within a week of receiving my
replacement Pixel 3 I had the issue. However, the issue rendered my phone
useless. It was happening continuously and woke me up around 12am because
the screen was acting like a strobe light; I was asleep at the time and not
using the device. I had to shut my phone off as it was flashing the screen
during the restart and when the phone was sitting locked. I ended up
requesting a full refund after this and purchased a P30 Pro. If my Pixel
1's microphone wasn't broken I would have gone back to it; I'm incredibly
disappointed with what happened as I really enjoy the Pixel line. I would
suggest to anyone, if you see this issue immediately contact Google for a
replacement of full refund. I would not recommend to anyone they purchase
the Pixel 3 because of this issue. Otherwise, if not for this issue I think
it is one of the best all around phones to get.
[image: IMG_20190416_235051.jpg]
<xxxxxxx@nbcoatings.com>
On Mon, May 13, 2019 at 7:47 PM <buganizer-system@google.com> wrote:
and it was annoying enough, and the security patch didn't help, that I
requested a RMA for a replacement device. Within a week of receiving my
replacement Pixel 3 I had the issue. However, the issue rendered my phone
useless. It was happening continuously and woke me up around 12am because
the screen was acting like a strobe light; I was asleep at the time and not
using the device. I had to shut my phone off as it was flashing the screen
during the restart and when the phone was sitting locked. I ended up
requesting a full refund after this and purchased a P30 Pro. If my Pixel
1's microphone wasn't broken I would have gone back to it; I'm incredibly
disappointed with what happened as I really enjoy the Pixel line. I would
suggest to anyone, if you see this issue immediately contact Google for a
replacement of full refund. I would not recommend to anyone they purchase
the Pixel 3 because of this issue. Otherwise, if not for this issue I think
it is one of the best all around phones to get.
[image: IMG_20190416_235051.jpg]
<xxxxxxx@nbcoatings.com>
On Mon, May 13, 2019 at 7:47 PM <buganizer-system@google.com> wrote:
sh...@gmail.com <sh...@gmail.com> #908
I started having the flicker issue after two weeks of purchasing the Pixel 3 (i.e. 17 May). The phone has all the updates (including 5 May 2019) installed. The flicker is not just limited to waking of the screen. The flicker is seen throughout the day, whenever the display is on. However, when the brightness is turned up, the flicker isn't really noticeable but this cannot be the fix for the issue. I have tried all possible solutions to fix the issue in the following order - turning ambient display off, rebooting the device in Safe Mode, disabling hardware overlays from the developers options, turning off developer options completely and also performing a Factory reset. Nothing seems to solve the issue.
dp...@gmail.com <dp...@gmail.com> #909
Still experiencing this issue following recent update. I'm submitting for RMA.
er...@gmail.com <er...@gmail.com> #910
I've only been using my Pixel 3 for a little over a week, and the phone's screen has started flickering. It started flickering with a bright white light when it was locked sitting face up on the table. Clicking the power button initially made the flickering stop. But then, I experienced full screen, bright white flickering when I was actively using the phone, making it impossible to use. I've ended up turning off the phone and will ask for a refund.
s....@gmail.com <s....@gmail.com> #911
After 24 hours of purchasing a pixel 3, I got a violent green flickering on my AOD, which carried over to typical use and rendered my phone useless. The problem was gone in the morning for about 30 minutes before the screen started flashing light/dark like a strobe light. Very disappointed.
te...@gmail.com <te...@gmail.com> #912
I have no flashes after the May update. On April patch i had flash every unlock
an...@gmail.com <an...@gmail.com> #913
does the problem still persist after the may update?
go...@gmail.com <go...@gmail.com> #914
My 2 month old (Mar 2019) Pixel 3 just started flashing as described here. Safe mode, recovery mode, and factory reset didn't resolve. Replacing under warranty.
sr...@gmail.com <sr...@gmail.com> #915
Replaced my phone within a week of purchase because of that and the next one, started flickering in about another week. Nice. Keep it up google. Factory reset did not work. Any other solutions? Replacement ...ah not again :(
de...@gmail.com <de...@gmail.com> #916
Started happening on my Pixel 3 tonight, I've had nothing but issues with this phone since the day I got it, between the faulty camera issues which lock up the camera require an immediate restart, to the poor quality control of the screen. This is ridiculous.
st...@gmail.com <st...@gmail.com> #917
Mines doing it and it's been 4 days haven't dropped it or damaged it in anyway pixel 3
st...@gmail.com <st...@gmail.com> #918
Still doing it 5 days later device is practically new and this is happening last pixel I buy
sg...@gmail.com <sg...@gmail.com> #919
I've had the pixel 3 for like two weeks, fully up to date on all patches, and I'm having this issue.
ev...@gmail.com <ev...@gmail.com> #920
I've the same issue with screen flashing on my Pixel 3.
Build Number: PQ3A.190605.003
It's fully patched, but the issue occurs quite offen (approx. on every 5th wake up).
Build Number: PQ3A.190605.003
It's fully patched, but the issue occurs quite offen (approx. on every 5th wake up).
mc...@gmail.com <mc...@gmail.com> #921
got my pixel 3 last week and it just starting strobing green lines/flashing 2 days ago. I've updated all the patches and its still doing it!!!
aj...@gmail.com <aj...@gmail.com> #922
Mine started flickering last night for the 3rd time since I got my P3 2 months ago. It persists through safe mode, and even happens for awhile after the phone is off. I turned off ambient display entirely after the 2nd occurrence and yet it still happened a 3rd time.
to...@gmail.com <to...@gmail.com> #923
I'm afraid that this issue is back. I'm on the June sec update and I'm seeing screen flashes when I awake my phone with my fingerprint.
I'm going to say that either the June sec update brought back the issue or it was never fully fixed.
I'm going to say that either the June sec update brought back the issue or it was never fully fixed.
el...@gmail.com <el...@gmail.com> #924
This issue is definitely still about - I have had my phne for only 10 days, this screen flickering issue appeared yesterday and again today rendering the phone unsuable. Incredibly disappointed to hear this is a known issue with seemingly no fix on the horizon.
py...@gmail.com <py...@gmail.com> #925
Google's behavior is really not acceptable. I (hopefully) don't have the flickering green screen, but I have a peak of brightness when waking the phone which is not so friendly when you just want to know the time in the middle of the night. I had that on my 1st Pixel 3 which I send back for issues with the front camera, and my 2nd which has main lense stability issues. Now they want to exchange my phone for a refurbished phone, no refund possible. Lame service for the price.
gs...@gmail.com <gs...@gmail.com> #926
I purchased a Pixel 3 128 G version last week, and within 24h the random screen flashing started...It was happening with the screen on, and the screen in the sleep mode...eventually it settled on flashing only with screen in sleep mode, and it had periods of time when it didn't do this - it was random. The software was up to date, including the June 2019 update...experienced the same problem in the safe mode as well...I contacted the google support and pointed out that a similar issue has been reported numerous times but they told me that it was never confirmed - Google refuses to acknowledge it. After being pulled by the nose by Google store support for a few days, I sent the phone back for a refund - I'm lucky that this happened immediately after the purchase so the phone was still under the 15 day window, otherwise my only option would be to take a refurbished replacement (which you could buy for 1/2 of the money). I can't describe how disappointed I am, especially given that they are still shipping phones with same problems reported since the launch of the phone over 6 months ago...I briefly considered going for the 3a to avoid this issue and found out that phone has a bug of its own that Google also refuses to acknowledge...I really miss the days of the excellent and reliable Nexus Phones...Google will have to work hard to win my trust back...
pa...@gmail.com <pa...@gmail.com> #927
My brand new Pixel 3 128 GB shows the same issue since yesterday. I could not solve the problem and set the Pixel back in factory mode :-((( (That's not easy, because you don't see very much if the flashes appears...). I'm very dissapointed and I will give it back to Google. This is possible until June 28. I'm not sure what to do with my new Google Stand and the case I ordered also with the Pixel 3. I like the Pixel 3 and would like to have another one while I hope, that the issue will not appear again.
cr...@googlemail.com <cr...@googlemail.com> #928
Yep mine too. I'm on the second pixel 3 and it has started happening again. Useless
ke...@gmail.com <ke...@gmail.com> #929
Happened to my P3 within 48 hours of unboxing. All up to date. Called Google to report and was met with some pretty useless and HIGHLY frustrating phone support (Carla). They offered to mail out a new phone, but never asked about an address or anything. She just said someone will be emailing me soon. That was hours ago.
I called Verizon afterwards...They said a new phone will be waiting for me at the Verizon store this afternoon. After spending some time researching my greenflash screen (video here:https://youtu.be/Ylltomf6JXM ) I've decided to go back to Samsung. Such a shame. I was looking forward to the great camera and lack of unnecessary bloat on the P3. The few hours I did get to play around with it, I really liked the OS.
Oh Well. sorry google. One strike you're out.
I called Verizon afterwards...They said a new phone will be waiting for me at the Verizon store this afternoon. After spending some time researching my greenflash screen (video here:
Oh Well. sorry google. One strike you're out.
[Deleted User] <[Deleted User]> #930
Also have this issue. Phone will most certainly be going back. Lack of always on display is total dealbreaker
pa...@gmail.com <pa...@gmail.com> #931
Yeah was so excited to get the pixle 3 after damaging my pixle 2 and thought to hell let's get the pixle 3 because my previous experience with the pixle 2 was amazing.
Since getting the pixle 3 I can say the phone is not as smooth as I would have liked boasting all the performance enhancements from the pixle 2.
Not only is the white flash glitch started just after 3 days it's happened 3 times just today alone. Also the high performance I was expecting and smooth operating system is not as fluent as I would have expected paying so much for it.
Frankly I'm highly disappointed and think I'll return the pixle 3 and repair my pixle 2 and keep my options open till Google can fix these issues.
Regrettably
Since getting the pixle 3 I can say the phone is not as smooth as I would have liked boasting all the performance enhancements from the pixle 2.
Not only is the white flash glitch started just after 3 days it's happened 3 times just today alone. Also the high performance I was expecting and smooth operating system is not as fluent as I would have expected paying so much for it.
Frankly I'm highly disappointed and think I'll return the pixle 3 and repair my pixle 2 and keep my options open till Google can fix these issues.
Regrettably
ma...@jemmarsh.com <ma...@jemmarsh.com> #932
I'm getting this issue on a brand new pixel 3.
Phone is 1 week old! Updated Android 2 days ago - hadn't noticed the problem prior to that.
Noticed it occurs in low light.This morning I rebooted to no effect. Then increased brightness and turned ambient feature off.
So far so good.
Phone is 1 week old! Updated Android 2 days ago - hadn't noticed the problem prior to that.
Noticed it occurs in low light.This morning I rebooted to no effect. Then increased brightness and turned ambient feature off.
So far so good.
fr...@gmail.com <fr...@gmail.com> #933
ma...@jemmarsh.com highly recommend you return the phone while you can and get something else.
Google does not acknowledge its a hardware issue, my girlfriend had to get replacements 4 times within 1 year, now Google will only send refurbished phones...
The issue is not going to get better for you, better jump of the ship while you still can.
Google does not acknowledge its a hardware issue, my girlfriend had to get replacements 4 times within 1 year, now Google will only send refurbished phones...
The issue is not going to get better for you, better jump of the ship while you still can.
pr...@gmail.com <pr...@gmail.com> #934
Disabling the ambient display fixed this for me. Thanks!
cd...@gmail.com <cd...@gmail.com> #935
New Pixel 3, less than a week old and bottom half of lock screen flashing green. Although it doesn't occur when ambient display is turned off, this is not an acceptable solution since it is a feature that I bought the phone for and it makes me wonder what else will go haywire later on. Love the phone, it is a shame the quality is so bad, back it goes to Google tomorrow and I will just use my old iPhone instead.
[Deleted User] <[Deleted User]> #936
My original handset had this issue within 2 weeks of purchase. I was forced to send it in for repair as my service provider has ridiculous return policies. I have had the replacement for only 3 weeks and it's happening AGAIN. Extremely disappointed and frustrated. I won't be buying another Google product without thorough research beforehand.
ki...@gmail.com <ki...@gmail.com> #937
Thank you for the fix. I disabled ambient display and rebooted. 12 hours later and so far no more flashing/strobing green on the screen, which had been happening 100% of the time, making the phone nearly impossible to use (if you don't want to use it with your eyes closed)
sc...@gmail.com <sc...@gmail.com> #938
3rd device with the same issue. Reboots won't fix it and the replacement devices always have had the same issue. All settings suggested above don't work. Fix this google
fe...@googlemail.com <fe...@googlemail.com> #939
This keeps getting weirder. After two months of experiencing this problem fairly consistently, the problem seems to have completely disappeared for the past five weeks. Not the sort of behaviour I'd expect from a hardware fault, but still struggling to see how it can be software.
mi...@gmail.com <mi...@gmail.com> #940
Disabling a core feature of the phone is not a fix. I got rid of my Pixel 3, that was the only fix for me.
pa...@pmeredith.com <pa...@pmeredith.com> #941
Pixel 3 - started two to three months after purchase. The phone seems to be degrading as the issue now appears in normal use and even when wirelessly charging at night -not just with notifications when AOD is on. Talked with Fi support, but they had perform all the steps even after giving them the link to this page. Anecdotal evidence seems to make me think the issue is less common on the XL model.
sh...@gmail.com <sh...@gmail.com> #942
Just had this occur on my phone purchased in November 2018. The flashing was extremely bright, and ramped up to several times per second, an irregular rate strobe effect, obliterating the display, and continuing on lock screen. I installed the latest update while this was going on, and restarted. It began strobing again after unlocking the screen. By this point it had been randomly strobing for 2+ hours. I then shut it down for about 2 hours and completely charged it. After starting, it began to flicker lightly, the same way the whole thing started before. But it didn't progress to the continuous crazy strobing. It's not flickering now. Because I rely on my phone's hotspot for remote work where wifi is unavailable most of my working hours, I need a quick solution if this hits again. Google chat support assigned me a case ID and assured prompt response if it does. I recommend going to https://support.google.com/pixelphone/contact/pixel_chat_support?p=pixel_chat and getting a case ID. It will both add to the documentation of the problem overall, as well as providing individual recourse if it recurs.
gs...@gmail.com <gs...@gmail.com> #943
Who else is waiting for the class action suit at this point?
de...@gmail.com <de...@gmail.com> #944
Same here, Pixel 3, UK. A couple of days ago, the bottom half of the screen flashed white when locking. Now, when the screen is low brightness at night, it strobes like mad when locked or unlocked.
Safe mode tried, no change.
Come on Google! Please?
Safe mode tried, no change.
Come on Google! Please?
ra...@gmail.com <ra...@gmail.com> #945
Flashing got worse and worse on pixel 3. Started after first week and got worse. By second week phone was unusable when it was happening. Returned to Best Buy. Hoping the pixel 3 xl doesn't have issues too. This seems to be an extremely common problem and it's hard to believe Google is still selling them.
co...@gmail.com <co...@gmail.com> #946
I'm on my 3rd brand new pixel 3,hey have all had the same flickering problem!
de...@gmail.com <de...@gmail.com> #947
Update to #944
A second factory reset resolved the problem, for a week. The flashing and strobing has now returned. Initially I was able to select greyscale view from wellbeing options, which made it possible to view the screen in low light, without being blinded. However, the bottom half of the screen then started flashing very brightly, making the device unusable. I had a chat with my service provider (Vodafone UK) who told me that Vodafone is well aware of this issue with the Pixel 3, as they have had a very large number of European customers contact their call centre about it.
I have now RMA'd the phone via Google support. They wont send me a replacement until my unit has been inspected in their technical facility in Poland. So I'm without my Pixel 3 for around 2 weeks. Fingers crossed that the replacement unit will not have the same issues, but from the above posts, I'm really not confident.
How can a company like Google, just ignore this huge issue with their product?
A second factory reset resolved the problem, for a week. The flashing and strobing has now returned. Initially I was able to select greyscale view from wellbeing options, which made it possible to view the screen in low light, without being blinded. However, the bottom half of the screen then started flashing very brightly, making the device unusable. I had a chat with my service provider (Vodafone UK) who told me that Vodafone is well aware of this issue with the Pixel 3, as they have had a very large number of European customers contact their call centre about it.
I have now RMA'd the phone via Google support. They wont send me a replacement until my unit has been inspected in their technical facility in Poland. So I'm without my Pixel 3 for around 2 weeks. Fingers crossed that the replacement unit will not have the same issues, but from the above posts, I'm really not confident.
How can a company like Google, just ignore this huge issue with their product?
th...@gmail.com <th...@gmail.com> #948
Having the same issue as everyone. Green flashing in the bottom half of my screen and rising occasionally. Causes the keyboard to be unusable. Reset, safe mode and factory reset didn't solve the issue. Very disappointed as I've only used the phone for 4 days.
dj...@gmail.com <dj...@gmail.com> #949
Same, bottom half of my screen flashes white on my new Pixel 3 whenever I lock or restart it unless I turn off Always On lock screen display. Whenever the Always On is on, sometimes I see a faint image of my background picture in the center. Tried restarting, no luck.
Hardware version: MP1.0
Android version: 10
Kernel version: 4.9.165-g3206e079fc69-ab5845057
Build number: QP1A.191005.007
Hardware version: MP1.0
Android version: 10
Kernel version: 4.9.165-g3206e079fc69-ab5845057
Build number: QP1A.191005.007
ja...@gmail.com <ja...@gmail.com> #950
Also having this issue. Phone screen covered by flickering green bars. Comes and goes, very bright and makes my phone feel hot.
al...@frieden.org <al...@frieden.org> #951
This issue is still happening. Pixel 3 is less than a week old, updated to latest update and still happening with lock screen doing a ton of flickering.
de...@gmail.com <de...@gmail.com> #952
Update to #947
Google lost my phone for 3 weeks after I RMA'd it. It went to their facility in Poland, where it then became lost without trace. After 24 days without my phone, I received a text message saying my refurbished pixel would be with me the next day, which it was. Apart from having my brand new £800 Pixel 3 replaced with a refurbished item, everything is now OK. No more flickering strobing display issues.
Google lost my phone for 3 weeks after I RMA'd it. It went to their facility in Poland, where it then became lost without trace. After 24 days without my phone, I received a text message saying my refurbished pixel would be with me the next day, which it was. Apart from having my brand new £800 Pixel 3 replaced with a refurbished item, everything is now OK. No more flickering strobing display issues.
pr...@gmail.com <pr...@gmail.com> #953
This happened with a Pixel 3 I bought in September. RMAed within 3 weeks of purchasing it. Google replaced it with a refurbished device, which is now having the same issue 6 weeks later. Google is offering to RMA this second device as well, refuses to refund despite repeated issues across devices.
bt...@gmail.com <bt...@gmail.com> #954
I just sent back my 3rd Pixel 3 to Google for another RMA for this same screen flash issue. Given my experience with 3 of them now and reading all the other posts here and on Reddit and elsewhere, I'm not confident the next Pixel 3 they send me will be any better.
ca...@gmail.com <ca...@gmail.com> #955
Shoot, mine does it as well. When screen times out it flashes or when lock screen comes it I see a flash. Also, there is often a white horizontal line on lower third of screen when scrolling from side to side.
ro...@gmail.com <ro...@gmail.com> #956
Just randomly had this starting today. It flashes whenever I lock via the side button or unlock using the fingerprint sensor. The bottom 60% of the screen flashes a bright white / greenish hue for a split second.
Android version 10
Security patch level November 5, 2019
Kernel version 4.9.165-... Tue Sept 24 20:12:58 UTC 2019
Build number QP1A.191105.003
Android version 10
Security patch level November 5, 2019
Kernel version 4.9.165-... Tue Sept 24 20:12:58 UTC 2019
Build number QP1A.191105.003
ro...@gmail.com <ro...@gmail.com> #957
Update to #956. Turned off always on display and it seems like it doesn't happen anymore.
le...@gmail.com <le...@gmail.com> #958
I'm experiencing this issue too. Turning off Always on display stops the flickering.
ch...@gmail.com <ch...@gmail.com> #959
I am on "vacation" overseas and was told to factory reset my phone after the attempts of rebooting it in safe mode and factory resetting the device did not resolve the issue. Now half of my screen is permanently flashing green and sometimes goes to a red hue. I purchased my device directly from the Google Canada Play store. The issue started randomly without any provoking (not charging, did not drop). The brightness adjustment fixes it temporarily 2 days ago but it started again. Even when brightness is at 100%, it will glitch out again within minutes. Already turned off always on, ensured the latest Android 10 version was installed, factory reset (which I should have hesitated as I have no form of communication now as all my voice apps are tied to my home phone that I do not have access to currently), made sure the phone was not running hot with too may programs open.
vi...@google.com <vi...@google.com>
ni...@gmail.com <ni...@gmail.com> #960
I am also experiencing similar issues on my Pixel 3A. Issues started about two days ago. When unlocking the screen or occasionally touching the edges of the screen I will see a white/green flash. When waking up the phone it sometimes shows a "white out" effect for a bit where you can read the screen but its very washed out looking. Screen recovers after a few seconds. Always on screen was never enabled. Build number QQ1A.191205.011
ni...@outlook.com <ni...@outlook.com> #961
I also have this issue with my pixel 3 which was a Christmas present in Dec 2019. And it is getting worse over time.
ni...@outlook.com <ni...@outlook.com> #962
Update: Google support confirmed there is no working fix, best to just return and get a different phone.
sa...@gmail.com <sa...@gmail.com> #963
My pixel 3 started doing this after 2 days of usage! Not only in ambient display. Swiping screen brightness and/or switching night light seems to stop/change strobe effect pattern momentarily but it comes back after some seconds.
ry...@gmail.com <ry...@gmail.com> #964
still an issue an no fix in sight. Should have never bought this phone.
ch...@gmail.com <ch...@gmail.com> #965
Issue didn't start for me until 15 months old. Went from occasional flashing to completely unusable in 3 days. At first, setting to brighter stopped it. Now no effect. No effect from restart or factory reset. Flashes in safe mode. Now flashes during boot loader. Putting it in the refrigerator stopped the flashing so I could at least read the screen to do factory reset. In my completely uninformed opinion, it seems to be a hardware issue... sadly reminiscent of the Nexus 5X boot loop hardware issue.
az...@gmail.com <az...@gmail.com> #966
Try the bag of rice trick. I left my phone on my bathroom sink during a
shower, and my bathroom gets very foggy. Started getting the flicker later
that same day. Figured it was moisture, so I put my pixel 3xl in a bag of
dry white rice for a few hours. Flickering stopped. Might be worth a shot.
On Mon, Jan 20, 2020, 9:55 PM <buganizer-system@google.com> wrote:
shower, and my bathroom gets very foggy. Started getting the flicker later
that same day. Figured it was moisture, so I put my pixel 3xl in a bag of
dry white rice for a few hours. Flickering stopped. Might be worth a shot.
On Mon, Jan 20, 2020, 9:55 PM <buganizer-system@google.com> wrote:
fu...@gmail.com <fu...@gmail.com> #967
Same here for my wife`s P3. Constant flashing, phone is unuseable. Looks like hardware bug? Did google admitted this as a hardware problem?
st...@gmail.com <st...@gmail.com> #968
Having the same problem. Bottom 1/3 of screen flashes at full brightness when ever Always On screen opens or closes. Disabling Always On prevents the problem.
ad...@google.com <ad...@google.com> #969
The issue has been fixed and it will be available in a future build.
fu...@gmail.com <fu...@gmail.com> #970
#Does 'fixed' mean fixing all kind of flashing bugs including strobing and half screen full brightness bug? How did it appear to be a software bug? Short comment would be much appreciated.
to...@gmail.com <to...@gmail.com> #971
I have the same problem on Pixel 3 bought in February 2020. Started after one week of using only when ambient display is enabled.
Android 10
Build: QQ1A.200105.002
Android 10
Build: QQ1A.200105.002
ap...@gmail.com <ap...@gmail.com> #972
Bought a renewed pixel 3 from Amazon a week ago and it's having this issue. Whenever I lock the phone the bottom half of the screen flashes bright briefly.
wn...@gmail.com <wn...@gmail.com> #973
Pixel 3 would not connect to towers after 6 months of use after purchasing new. RMA'd the phone. they sent me this Pixel 3 which lasted 7 months and now has the constant flashing problem. Seems to get worse the longer the display is kept on ( i.e. gps usage ). Becomes unusable for days sometimes. Tried getting Google to replace or repair the phone but they said it is out of warranty. Would not admit to this flashing problem. Support personnel kept referring me to Ubreakifix repair service which I would have to pay $279 to replace the screen. ( which I do not think is the cause ). So frustrated. The thing is I had a Nexus 5x with the bootloop problem at 14 months, which was out of warranty and I traded in for $50. Then I bought a Nexus 6P and had the battery drain problem at 12.5 months, this is my 3rd and last google phone. Sad they cant produce quality phones.
ad...@google.com <ad...@google.com> #974
For ambient display flickering issue : please follow-up on this new bug : https://issuetracker.google.com/149547082
If the flickering issue is not related to ambient display & you are able to reproduce it on the latest Android build then please file a new bug with Steps & Bug report.
If the flickering issue is not related to ambient display & you are able to reproduce it on the latest Android build then please file a new bug with Steps & Bug report.
fu...@gmail.com <fu...@gmail.com> #975
What means latest Android build? When it will arrive OTA?
ja...@gmail.com <ja...@gmail.com> #976
a
pa...@gmail.com <pa...@gmail.com> #977
I'm now on the third Pixel 3 and I feel I should never have asked for a return (my original problem was with the back camera and failing to focus but I would 100% take that over this screen nightmare). The first replacement phone started this screen flashing issue after about 3 or 4 weeks of having it (again, alongside a huge raft of additional problems). The second replacement started doing it 8 days after they shipped it to me. I'm just done with Android phones, this is unacceptable and their support system is shocking.
They've really buried the "Do no evil" thing and just given up on being even remotely stable as a hardware company.
They've really buried the "Do no evil" thing and just given up on being even remotely stable as a hardware company.
la...@gmail.com <la...@gmail.com> #978
What is the story on this? I have a pixel 3 that is unusable with full out green screen strobe with AOD. Running Android 10 with Verizon Security Patch from 5 Feb 2020.
fu...@gmail.com <fu...@gmail.com> #979
Does the fix included in the march patch that was rolled out yesterday?
ch...@gmail.com <ch...@gmail.com> #980
I bought a refurbished phone from ebay. The price was good so thought it was a steal but obviously wasn't. I have only used the phone for a month and the warranty on the phone has expired, so do the google reps say. So here I am with a phone that works like $hit. Has anybody thought about filing a class action lawsuit against google? as I would be more than willing to participate in it.
xc...@gmail.com <xc...@gmail.com> #981
Mine is worse than the ambient display flashing, 3/4 of my screen goes completely green. https://www.youtube.com/watch?v=RO4_Us4R4nI&feature=emb_title Just like this one.
th...@gmail.com <th...@gmail.com> #982
Just started to have very bad yellow and white flashing today after having the phone since Nov 2018. Didn't drop the phone at all. Flashing doesn't stop even after phone has been locked for a while. Reboot and safe mode do nothing to fix it. Turning off ambient display stopped it, but it still flashes slightly right when the phone locks.
ss...@gmail.com <ss...@gmail.com> #983
Just got my first white flashes today on Pixel 3 today. The pixel is fully patched and upgraded with latest patches.
av...@gmail.com <av...@gmail.com> #984
I witnessed the same issue on my pixel 3. Google replaced this with a refurbished device which had the same issue. The second replacement also had this issue. I am trying again while still under warranty. Even with "always on" display toggled off the issue occurred.
ja...@gmail.com <ja...@gmail.com> #985
je...@amfm.ca <je...@amfm.ca> #986
I've had this issue with 3 different Pixel 3s now. Constantly being replaced because the screen keeps malfunctioning. Strong strobe-like effect that's blinding and makes the phone unusable. This is a lawsuit waiting to happen for Google by anyone that might suffer from epilepsy. Seriously. If I had epilepsy, I would have had a seizure from just glancing at the strobing screen. They just keep sending me refurbished Pixel 3s, going onto my 4th phone today. Just got my 3rd refurbished Pixel 3 in the mail yesterday, transferred the data and strobe effect is already kicking in, less than 12 hours of having the phone.
ap...@prestonpipelines.com <ap...@prestonpipelines.com> #987
je...@amfm.ca <je...@amfm.ca> #986 :
No, I did not find a solution, neither did any of the google support reps I chatted with. I'm getting my third refurbished Pixel 3 tomorrow (4th Pixel 3, 3rd replacement). The flashing makes the phone unusable unless you are the type of person who likes to stare directly into the sun and search for patterns. My warranty expires in August and I fully expect the screen issue to continue happening to every replacement they send me until I am no longer eligible for replacements.
I have a theory for why perhaps every refurbished Pixel 3 Google has in stock has this issue. Google may be unaware of this issue on a larger scale because the green screen flashing does not occur until after the phone has been turned on for a few days and used actively. When the phones with faulty screens are shipped back to Google we turn them off. Google may be taking the phones we turn in, turning them on for a few minutes, not seeing any issues, and putting them back into re-circulation. It may take several days of use for the issue to restart again on a returned refurbished phone that has been turned off for 2 days while in shipment.
I plan to ask for a cash refund instead of a replacement next time around.
No, I did not find a solution, neither did any of the google support reps I chatted with. I'm getting my third refurbished Pixel 3 tomorrow (4th Pixel 3, 3rd replacement). The flashing makes the phone unusable unless you are the type of person who likes to stare directly into the sun and search for patterns. My warranty expires in August and I fully expect the screen issue to continue happening to every replacement they send me until I am no longer eligible for replacements.
I have a theory for why perhaps every refurbished Pixel 3 Google has in stock has this issue. Google may be unaware of this issue on a larger scale because the green screen flashing does not occur until after the phone has been turned on for a few days and used actively. When the phones with faulty screens are shipped back to Google we turn them off. Google may be taking the phones we turn in, turning them on for a few minutes, not seeing any issues, and putting them back into re-circulation. It may take several days of use for the issue to restart again on a returned refurbished phone that has been turned off for 2 days while in shipment.
I plan to ask for a cash refund instead of a replacement next time around.
je...@gmail.com <je...@gmail.com> #988
Got a replacement Pixel 3 on a warranty claim (replacing cracked screen) and now I'm also dealing with this. Google has been refusing to acknowledge the known issue and is giving me a hassle on a replacement device, even though I'm still under warranty. So frustrating
pa...@gmail.com <pa...@gmail.com> #989
I'm am on my 3rd replacement phone due to this very problem within a 5 week period. Ridiculous!!!!
sa...@gmail.com <sa...@gmail.com> #990
My wife got a pixel 3 last week, and its having this issue. we just found this error by googling it. Can't believe how common it is. Really regret buying this phone.
sa...@gmail.com <sa...@gmail.com> #991
Got the same problem. Bought Pixel 3 about 3 months ago. Today i found that my pixel isn't perfect. Google fixed this problem earlier in A-119327025. So why does it happening again?
zh...@gmail.com <zh...@gmail.com> #992
Issue just showed up for me. Regardless of all these reports of this DEFECT, google is denying me an RMA although im only a few months out of warranty and this is a DEFECT not a specific issue. If anyone isin the same position, reply or email if you are interested in a class action lawsuit.
an...@gmail.com <an...@gmail.com> #993
Just started having this issues in my 19 month old pixel 3. It recently updated, may be related to that.
ch...@gmail.com <ch...@gmail.com> #994
RMA'd my Pixel 3 due to unrelated issue.
After three days, the replacement had this issue with the display flashing every time transitioning to AOD.
RMA'd and the second has the same issue, again after three days.
After three days, the replacement had this issue with the display flashing every time transitioning to AOD.
RMA'd and the second has the same issue, again after three days.
ev...@gmail.com <ev...@gmail.com> #995
As of now I confirm I experience this issue again on my pixel 3. Turning ambient display off stops the flashes.
sa...@gmail.com <sa...@gmail.com> #996
Just started facing this issue on my Pixel 3a about 16 months old. Started after recent update to Andriod 11 on May 5th 2021. Google says you are out of warranty so out of luck. The screen is bright white when it wakes up. Also flickers quite frequently.
Have never dropped my phone, using screen protector and case from day 1 and bought the phone from GoogleFI services.
I expected GoogleFI to acknowledge the issue and find a solution or fix it even though it is out of warranty, since so many are facing the exact same problem. But I think they are staying silent for now.
Have never dropped my phone, using screen protector and case from day 1 and bought the phone from GoogleFI services.
I expected GoogleFI to acknowledge the issue and find a solution or fix it even though it is out of warranty, since so many are facing the exact same problem. But I think they are staying silent for now.
tr...@gmail.com <tr...@gmail.com> #997
Yeah unfortunately Google Fi doesn't seem to care AT ALL. Having this same exact issue as person above me, they basically told me i'm SOL.
I purchased my 3 XL THROUGH Google Fi selected device protection, and now they tell me that it was my responsibility to cancel it on the old phone and enable on the new phone .. even though i selected it during checkout on the store, and they set my old phone to inactive ... what a scam, the past 3 years i've been paying on a device I DONT EVEN HAVE ANYMORE.
I'm so mad at Google right now and they could care less it's really sad to say the least
I purchased my 3 XL THROUGH Google Fi selected device protection, and now they tell me that it was my responsibility to cancel it on the old phone and enable on the new phone .. even though i selected it during checkout on the store, and they set my old phone to inactive ... what a scam, the past 3 years i've been paying on a device I DONT EVEN HAVE ANYMORE.
I'm so mad at Google right now and they could care less it's really sad to say the least
k1...@gmail.com <k1...@gmail.com> #998
I have the lg v30 and I have the same issue...turning the phone on, I get a white blinding light; I am on oreo stock rom. I also get it when I turn on my phone; thought it was a hardware issue.
But if I flash to an old stock nougat rom, the issue is no more present.... I don't get it when turning on the phone..
if anyone willing to flash an old nougat rom on their pixel to confirm this, please report...that would be interesting...
But if I flash to an old stock nougat rom, the issue is no more present.... I don't get it when turning on the phone..
if anyone willing to flash an old nougat rom on their pixel to confirm this, please report...that would be interesting...
ji...@gmail.com <ji...@gmail.com> #999
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Description
Pixel 3 (Verizon; non XL) screen flashes bright white when ambient display wakes.
This has occurred on more than one Pixel 3 out of the box.
Factory resets or reboots do not have any affect, have tried multiple.
Expected behavior: Ambient display, or display in general should wake to either the subtle ambient display text/notifications or screen should wake to lock screen without flashing bright white.
Android 9
Build: PQ1A.181105.017.A1