IssueTracker

This is quite a reported issue, and not just for Pixel 4:
https://support.google.com/pixelphone/thread/1717632?hl=en

I hope that factory reset will fix this, because I'm out of ideas of how to fix it.

Thank you for reporting this issue. We’ve shared this with our product and engineering teams and will continue to provide updates as more information becomes available.

I've done a factory reset, and the issue still exists: None of the sensors work.
Really frustrating

Seems it's already a known issue:
https://bgr.com/2019/09/05/android-10-update-for-pixel-phones-sensors-bug-explained/
https://www.phonearena.com/news/Android-10-update-killed-the-sensors-on-a-number-of-Pixel-units_id118704
https://issuetracker.google.com/issues/140476661

And it exists on Android R too...

Do note that it has nothing to do with recovery, because I didn't have one, and Pixel 4 doesn't even have a custom recovery yet, as far as I know.

Hello. MY sensors were not working from October 2019 till February 2020.then they were fixed during two months, but now with April OTA my sensors failed again!!

How can this be possible? Google please provide a solution ASAP
Pixel 3a

i'm having this issue on my pixel 4xl. squeeze for assistant works most of the time. but Accelerometer and gyroscope dont.

I'm experiencing the same problem with my Pixel 3 (non-XL):  I lost most of my sensor functionality starting in mid-January and have been watching all of the support threads.  

*Interesting anomalies*
- February Update:  The February update briefly brought back many of my sensors (active edge and screen rotation, possibly others, I forget).  But those sensors' functionality was lost again after a restart of the phone.  
- March update:  Screen rotation and active edge worked again.  Proximity sensor, ambient light sensor, and other sensors did not come back.  At this point I've learned that restarting is likely to cause the loss of the few sensors that still work!
- April update:  Screen rotation and active edge worked again.  The rest of my sensors are still non-functional (proximity, ambient light).

This *seems* like a software issue.  If the problem is, as one Google support person hypothesized, due to corrupt sensor calibration files that are unique to individual phones, then it seems like the only fix would be to get a new phone.  I'm *really* hoping this is fixable via a software update, since I am out of warranty (only 1 year of warranty in the US).

To Google:  If a software fix is not possible (despite this being essentially a software problem causing a hardware issue) can you extend the warranty on these phones to cover this issue?  My phone is running its stock software and gets it's updates directly from Google Fi (my service provider).  It is not rooted.  And it has never been abused or damaged.  I rebooted one day and my sensors were non-functional.  Nothing happened in between.

I have this issue as well.  Pixel 3XL.  My sensors stopped working after the Android 10 update.  I was getting some functionality of all sensors for 5min after restarting the phone, but after 5min, the senors stop working again.  Most of the time, all my sensors do not work.  Some of the time, by barometer, proximity, light and magnemometer work, probably 25% of the time.  Accelerometer, compass and gysoscope never work.  I would like a new phone as well.  Out of warranty since February.  It affects many things - auto-rotate, phone-black screen while talking causing other programs to open on the screen, all gestures, panorama camera function and probably more I haven't discovered.

I am having this issue with a completely stock phone. Everything just stopped working out of the blue in late April. Support has been very unhelpful, having me run through the motions up to a factory reset when it was obvious that would do nothing. I would appreciate a fix for my Pixel 3.

same, pixel sensors are dead in pixel 3, androir 9 - 10 and 11

They will probably update this as fixed soon. Just like here. https://issuetracker.google.com/issues/140476661. No more pixel after this i guess.

Google, what's the status?  Lots of us have no sensor functionality affecting many phone processes from camera functionality to genstures.  We need a fix to this or we need new phones.  Please stand behind your product.

Having the alot of the same sensor issues. Pixel 3.. Just want to be able to use my phone as intended

Google doesn't seem to care. I have a case open with google support since 3rd March, gave them all the needed tech info, bug reports, etc. No fix yet and haven't had a reply for 1.5months. Half broken, expensive phone since Sep 2019!
Maybe that's why heads of Pixel team (Mario Queiroz,  Marc Levoy) are leaving Google!

I'm trying to determine if this new symptom is related to the sensor issue: I keep installing the May 1 Google Play System update (System>Android Version>Google Play System Update) and it seems to install/restart fine.  After installing it and rechecking it, ist says May 1, 2020.  Then a couple days later when I check it, it says March 1, 2020.  This has happened 3 times now.

Anyone else with nno-working sensors having this issue, or is this just another Google Pixel 3XL issue?

I also facing same use with pixel 2xl, we after factory reset sensors are working for 2days and phone automatically restarted and sensors stop working even in the safe mode and google play system update version downgraded to 1st September 2019, even if i try to update the system it doesn't update. I'm facing this issue from last 4months. Please atleast solve this in June 2020 update.

I'm trying to determine if this new symptom is related to the sensor issue: I keep installing the May 1 Google Play System update (System>Android Version>Google Play System Update) and it seems to install/restart fine.  After installing it and rechecking it, ist says May 1, 2020.  Then a couple days later when I check it, it says March 1, 2020.  This has happened 3 times now.

Anyone else with nno-working sensors having this issue, or is this just another Google Pixel 3XL issue?

I'm making a list of all the Pixel 3/3XL features that do not function for those of us with sensors that Google broke for us and won't address for us.  Here's what I've come up with so far - any others you guys have that won't work because of broke sensors?:

Most gestures like flip to shsh (do not disturb), camera on with wrist twist, change to selfie mode (with camera on portait mode)
Auto-rotate
Camera panorama mode
camera photosphere mode
camera astrophotgraphy mode
Unable to update to current Google Play System
Squeeze for google assistant

More bad news - it seems as though over on AndroidCentral someone installed the 11 Beta and their sensors still broke.

Look's like Google just gave up on us and we're eff'd with partially functioing Pixel phones.  Thanks Google.

Pixel 3 with a fresh set of broken sensors here. I think it was the July 2020 update that did it for me.

From the list in #22
Most gestures like flip to shsh - broken on Android 10 (July) and 11 Beta
Auto-rotate - working on 10 and 11
Camera panorama mode - working on 11, didn't check on 10
camera photosphere mode - working on 11, didn't check on 10
camera astrophotgraphy mode - working on 11, didn't check on 10
Unable to update to current Google Play System - unknown, still re-installing all my apps after factory reset.
Squeeze for google assistant - working, broken in 10.

one more
- adaptive brightness - not working on 10 and 11

To clarify, all the issues started after the july update. I then opted into the 11 beta as a way to get a major OS change without having to flash a factory image.

I wanted to add some more anecdotal evidence that this appears to be a software issue in many cases:  After months of only partial sensor function, I now have full functionality after a recent update (three weeks of full-functionality so far).  I will try not to restart or update my phone for as long as possible to keep the current functionality in place!  

It seems to be random-chance in terms of how much sensor functionality I will have after a restart or after an update.  That's not an acceptable situation.

Why is there no progress on this issue? Is there a deep rooted lack of respect towards customers? I have 5 frustrated family members all experiencing this same problem for months, to which some have already switched.

@28 I suggest to get a replacement from the warranty if possible.
I did it and so far it works fine with the sensors.

When I restart my phone on a flat surface, face up, I can get all sensors to work for about 15-30 secs before they stop working, so it has to be a software issue, not a hardware issue, or an actual "broke" sensor.

I have the same problem on a stock pixel 3a.  Also seeing the play system update thing: there is always an update waiting, and when I install it and it reboots twice, it still says there's an update waiting.

I have a similar sensor issue reoccurring, lift to wake, tap to wake and flip to shh functions was working after February 2020 patch and is now broken again after July 2020 patch.

Have the same issue. All sensors dead after July 2020 patch. How is this still happening with no solution from Google? Out of warranty and Google support told me to buy a new phone if I want it fixed. Ridiculous response on their part.

Hello,

Same issue with my french P3XL...
Next Time, i buy an Iphone. Thanks Google!

All sensors were working great for about a month (after the previous Android update around July 15).  But a recent update removed all sensor functionality again on my Pixel 3.  This is clearly not a hardware issue.  Sensor test apps demonstrated fully working sensors after the previous Android update.   The sensors work when the operating system chooses to acknowledge them.

** My only advice to people in this thread:  If you keep restarting your phone, over and over again, you might get some sensors to start functioning again (just by chance).  No guarantees.  Good luck! **

Even I am experiencing this issue.  I went nuts at first since I had the Android 11 Beta (latest), and I assumed that this is because of the beta version.  I tried safe mode, formatted Android 11, downgrade to Android 10, formatted Android 10, flashed the August 20 firmware (AGAIN), and finally gave up.  Nothing seemed to work, including the Active Edge.  I just lost my entire day on this issue, and finally gave up.  I tried contacting the Google Support and they claimed that there is no such issue and asked me to give the phone for a physical check for a fee.

The whole thing happened because I restarted my phone after installing the August update 2 weeks back.  For a moment, I assumed that it could be because of the new smartwatch that I paired yesterday, but that is not the case.  Also, I noticed that my Google Play security update was stuck at Feb 20 and had to fix it through this app -
https://www.apkmirror.com/apk/google-inc/main-components/main-components-2020-07-01-release/main-components-2020-07-01-3-android-apk-download/

I will follow this thread fervently to know the fix.  I intend to keep this phone for another year and say GOODBYE to Google and its hardware.  They should continue working only on their cloud and ads and search and sell Android to someone competent.

Well I installed 11 and now I can't even get part time sensor functions.  This just sucks so bad.  So many functions including nearly all gesture functions don't work.  You think they would have looked at this issue for 11.

I got fed up with my half broken phone and tried to fix it myself by trying this: https://forum.xda-developers.com/pixel-3-xl/how-to/android-10-sensors-bug-t3964904
Unfortunately I messed up and bricked my phone!

Thanks Google for making me go through this terrible experience (end user should not have to mess around with Android internals on stock non rooted device).
Payed top dollar for flagship phone and was only usable without sensor problems for 10months. Not really the way to win people over and certainly not in the spirit of "Do the right thing". Hope you make better decisions in the future.

TIP:  I also lost all sensors after the upgrade to Android 11.  After several complete shutdown/re-start cycles I got all sensors back except for light and proximity.  I can't guarantee success, but it's pretty much the only "solution" I've found for getting *some* of the sensors back online.  It works for some of us, but not all.

To Google:  Why haven't you fixed this?  The sensors all work flawlessly once they have been recognized by the operating system.  This is not a hardware problem, but a long-standing software problem that should be resolved.

I tried multiple shutdown/restart cycles and no cigar.  That worked for me occasionally and temporarily on 10, but not on 11

I now have the proximity and light sensor working most of the time.  Compass, accelerometer, gyroscope still not working.

All my sensors came back to life when the phone received the Android 11 update.

Now two weeks later there all broken again.  Worked last night.  Phone just sat charging overnight, and all dead again this morning.   And my pixel 3xl has only been rooted to go go back to pie once, but has never had TWRP or a custom rom on it

my pixel 3 xl had same issue for a few months
i think this is software problem since the sensors occasionally work fine but they will stop working after rebooting
i have never neither rooted my phone nor install any 3rd party recovery. the phone is sucked without sensors
please solve the issue as soon as possible

This just happened to me on a stock Pixel 5

Google please fix this software issue for us. Now in a new 5? Unacceptable.

It's unbelievable that an issue that has been so persistent across Pixel lineup (as far a I know, my Pixel 2 was affected after upgrading to Android 10) and it still isn't fixed. I really feel sorry about Pixel 5 owners having this issue, because history seems to repeat itself.

I'm sorry Google, but you have let us down. As Sundar Pichi said, yes, hardware is hard. But support doesn't have to dissapear or leave us hanging. The fact that the old thread was closed (https://issuetracker.google.com/issues/140476661) without proper transition or follow-up by Google is a big let down. No better than Apple.

It just makes issue way worse. It's not as if Google had no $$$.

Subbed

And yes, in order to not make anything worse, I'm still on Android 10.

@46 Pixel 5 also has this issue?

Seems there are still articles about this, showing that indeed it happens on Pixel 5:
https://www.androidpolice.com/2020/12/10/long-standing-pixel-bug-that-breaks-all-on-device-sensors-spreads-to-pixel-5/

Just commenting to say this is STILL an issue on my Pixel 3. December Android 11 Patch fixed the sensors for a single day, then pack to nothing working. Tons of restarts can eventually pull some online, but it's always short lived. Shameful Google is doing nothing about this.

Has the new update fixed this issue to anyone:
https://www.androidpolice.com/2021/01/04/january-2020-patches-are-here-for-googles-pixels-with-fixes-for-auto-rotation-automatic-brightness-and-sound/

?

Installed the update. Accelerometer, compass and gyroscope still do not work and have not for over a year.

I've got zero sensors working. And I'm not able to install January 2021 update due to error during installation. So pretty much locked with this issue.

I also have this problem on 2 Galaxy A70 after updating to Android 11. I just can't use my phone properly.  Light sensor is broken, gyroscope sensor is broken, magnetic sensor is broken.  

Regarding comment #54 : Please file a bug with the respective OEM, as they are using their own customized version of the AOSP source code

The issue was fixed for Pixel devices. If you are still facing this issue on a Pixel device with the latest Android build, we request that you log a new issue along with the bug report and reference this bug for context.

For non-Pixel devices - Please file a bug with the respective OEM, as they are using their own customized version of the AOSP source code

My pixel 4 auto rotate squeeze all just went out for some reason

Pixel 6 pro gyroscope and accelerometer not working

my pixel 7 pro lost all the sensors since official May 2023 update, I have tried all the basic suggestion and also sideload, ota update, and flashing it with officially factory image, but the problems are still there, battery drain faster in idle, idk what to do now

My pixel 6 proximity sensor stopped working after June update

Pixel 7 Pro here, all the sensors just stopped working like 3 weeks ago. Tried everything even going back to the first ever firmware for this phone but nothing seems to work. Seems like it's time to go back to Galaxy for me  :(

Pixel 7 pro here. All sensors stopped working. Rotating, light, proximity etc. I had to buy the pixel 8 Pro after just 3 months using the 7.

My pixel 7 pro stop all  sensor without GPS after 2024 June update...
I tried adb sideload、Config cache clear but can't fix it.
 Really disapoint.