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ja...@google.com
It looks like you are raising an issue as an Android user, rather than an Android Open Source Developer.
For user support, please see the
For Pixel phone support, please see the
Support for other devices is provided by the device manufacturers or by the carriers selling those devices,
ja...@google.com
Thank you for reporting this issue. We’ve investigated, but unfortunately have not been able to reproduce it with the steps provided. For us to further investigate this issue, please go over the data below carefully and provide the following additional information:
- Upload the full bug report file. Steps followed here:
https://developer.android.com/studio/debug/bug-report
Note: Please upload to google drive and share the folder to
ch...@verizonconnect.com
Did you try on the latest version of android google chrome version 85.0.4183.127
ja...@google.com
Thank you for reporting this issue. We’ve investigated, but unfortunately have not been able to reproduce it with the steps provided. For us to further investigate this issue, please go over the data below carefully and provide the following additional information:
- Upload the full bug report file. Steps followed here:
https://developer.android.com/studio/debug/bug-report
Note: Please upload to google drive and share the folder to
Once we have the bug report we can pass forward the info for our teams to evaluate. Thanks so much!
ch...@gmail.com
Hi, Did you able test the app on the real android device with update android google chrome version 85.0.4183.127 . App is working to prior to android google chrome version 85.0.4183.127 on all devices and there is no issue. I had tested this app on various model like Samsung,Redmi,Lenovo phones.If this devices are updated with android google chrome version 85.0.4183.127 they produce the error.if not updated there is no issue.
ja...@google.com
Thank you for reporting this issue. For us to further investigate this issue, please go over the data below carefully and provide the following additional information:
- Upload the full bug report file. Steps followed here:
https://developer.android.com/studio/debug/bug-report
In your attachment for
- Have you observed this bug on Pixel devices as well?
ja...@google.com
Please provide the requested information to proceed further. Unfortunately the issue will be closed within 7 days if there is no further update.
ch...@gmail.com
Hi, Issue has been resolved with android chrome update to version 86.XXXX.XXX on Android-10,but the same issue is persist on Pixel device with Android-11. refers the attachment with various device test.
ja...@google.com
Thank you for reporting this issue. For us to further investigate this issue, please go over the data below carefully and provide the following additional information:
Please fill out each question and comment, thank you.
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Please provide a simple sample project that reproduces the issue (this gives us the closest test environment to yours which will help analyze your issue).
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Capture the issue in a screen recording.
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Upload the full bug report file. Steps followed here:
https://developer.android.com/studio/debug/bug-report -
Steps to reproduce issue with provided sample project: [Be as specific as possible]
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Expected Results:
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Observed Results:
Note: Please avoid uploading directly to the issue using attachments. Please upload to google drive and share the folder to
The more information we have, the more accurately our product and engineering team can solve the issue. Thank you for your cooperation.
ja...@google.com
Please provide the requested information to proceed further. Unfortunately the issue will be closed within 7 days if there is no further update.
ja...@google.com
We're closing this issue due to not having enough actionable information. If you continue to have this issue, please open a new issue and add the relevant information along with a reference link to the earlier issue.
Description
After updating to latest android chrome (version 85.0.4183.127) on Android 6 My App started having issue on HTML5 canvas which is responsible to capture / draw signature from user .My App is hybrid app that are build on Sencha JS framework.the capturing signature code is written on HTML5 canvas (HTMLCanvasElement).
Key points: 1.signature Issue is all OS version which are updated to chrome (version 85.0.4183.127). 2.cordova is used for creating Mobile version of android app. 3.App screen shot attachment1: issue with android chrome version 85.0.4183.127 4.App screen shot attachment2. No issue with lower version o android chrome.