In-App Update (IMMEDIATE) not restarting app UI on Android 10 and above [181711683]

Obsolete

Customer Issue

Status Update

No update yet.

Description

va...@itbhu.ac.in

created issue #1

Mar 3, 2021 06:15AM

Have implemented Immediate In-App Update Workflow in my android app but have been observing this weird behaviour where after downloading/installing the app update, the api does not restart the app UI (have confirmed that the app is activated in the background) only on Android 10 and above. For Android 9 and below, the app is restarted and app UI is activated again all fine.

Is this the expected behaviour or am I doing something wrong?

Using the following version for the play core library: implementation "com.google.android.play:core:1.9.0"

and followed the official documentation for IMMEDIATE in-App update here - https://developer.android.com/guide/playcore/in-app-updates

Comments

bl...@google.com <bl...@google.com> Mar 3, 2021 06:19AM

Assigned to vo...@google.com.

vo...@google.com <vo...@google.com> Mar 3, 2021 02:59PM

Reassigned to al...@google.com.

al...@google.com <al...@google.com> #2Mar 3, 2021 05:35PM

Thank you for reporting this issue. For us to further investigate this issue, please provide the following additional information:

Android build
Which Android build are you using? (e.g. PPP5.180610.010)

From the provided description it seems you are reporting this bug from an end user's perspective. Kindly confirm the same.

Could you please share a bugreport.

al...@google.com <al...@google.com> Mar 15, 2021 12:02PM

Reassigned to ja...@google.com.

ja...@google.com <ja...@google.com> #3Mar 16, 2021 04:15PM

The devices I have experienced this on are:
Samsung Galaxy S22+
Android 13
Build number TP1A.220624.014.S906USQ2BWA2

Hisense 65U6H TV with Google TV
Android 11
Build number RTT2.220118.001

I understand you are primarily looking for Pixel or AOSP specific bugs, but the problems are discussed affecting multiple Android products and if the problem is with the firmware update to the controller, I'd like to at least draw attention to it in hopes it reaches the correct people to address.

Yes, I am reporting from an end user's perspective.

I had tried to include a bug report numerous times prior to submitting this issue, but my phone would not generate it. I never received a notification that it had been generated. I will continue to try and attach it.

sh...@gmail.com <sh...@gmail.com> #4Apr 12, 2021 12:36PM

Bug report attached

ja...@google.com <ja...@google.com> #5Apr 12, 2021 12:50PM

It looks like you are raising this request as an Android user, rather than an Android Open Source Developer. Our Android Support team will be in contact with you shortly.

In the meantime, here are helpful resources:

Android Help Center

Pixel Help Center

sh...@gmail.com <sh...@gmail.com> #6Apr 12, 2021 01:13PM

Please visit the Stadia community forum where Product Experts may be able to assist you further:

https://community.stadia.com/t5/Community/ct-p/en_community. We are marking this public bug status as "Duplicate" as it will be duplicative of the feedback you provide via the suggested channel. We will no longer provide responses or updates on this bug, but rather will investigate further based on the feedback you submit.

sh...@gmail.com <sh...@gmail.com> #7May 6, 2021 06:31PM

I appreciate looking into this. Stadia is completely shut down. From my understanding, they will no longer provide support. Thus why I looked for help here.

sh...@gmail.com <sh...@gmail.com> #8Jun 2, 2021 06:03AM

The Stadia forums have been locked in read-only mode die to the shutting down of the Stadia service also. This is a widespread problem which I hope Google will fix for all former-Stadia clients.

ja...@google.com <ja...@google.com> #9Jun 2, 2021 09:22AM

I'll also double up on what the original poster said, the Stadia forums are indeed in archive mode and cannot be posted to. Unfortunately they've also shut down their other social media outlets already as well. Also, I guess Google probably won't see this since they're trying to direct to that 'duplicate' but I'll post it for posterity anyway, but it doesn't matter that they linked a post saying this is a duplicate issue, as that issue number they shared is not open to the public to post on or read, so we aren't really able to even read what's going on there.

That aside, as they said, many, many, people in the community are very happy to get this bluetooth update, but there is definitely a connection issue, I'm on a Moto G Stylus (nearly stock android) on Android 11 and similarly also have the issue, apparently it's also happening on other platforms as well, but something is wrong there and it is still a Google thing.

One thing I will add however, is that on Android if you go into the device's bluetooth settings and toggle it's Input permission off and on, it will suddenly start working again. Also, the issue you marked as a duplicate above doesn't seem to be open as far into the public as this post is, I can't read it and I doubt the original reporter of this issue can either.

sh...@gmail.com <sh...@gmail.com> #10Jun 7, 2021 10:12AM

Add Galaxy Tab 8 ultra to the list of devices seeing this. It's an issue with the controller firmware, not the device.

Rbrowser-debug.log

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ja...@google.com <ja...@google.com> #11Jul 2, 2021 10:54AM

On Xiaomi Mi Smart Projector Stadia controller is also have this issue

[Deleted User] <[Deleted User]> #12Jul 21, 2021 07:57AM

Same issue on other devices like SteamDeck

ma...@starchey.com <ma...@starchey.com> #13
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Aug 3, 2021 06:49PM

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ma...@starchey.com <ma...@starchey.com> #14Aug 4, 2021 02:43PM

Same issue on philips oled 65 inch 936 srries

pa...@gmail.com <pa...@gmail.com> #15Aug 4, 2021 11:38PM

Same here, HP 255 G9 Laptop, Linux OS.
It pairs and works fine, but then next time I want to use it, I need to remove it and pair again.

ra...@gmail.com <ra...@gmail.com> #16Sep 13, 2021 06:36AM

Please fix this @Google

Message last modified on Sep 13, 2021 11:08AM

sh...@gmail.com <sh...@gmail.com> #17Sep 16, 2021 09:11AM

Did anyone have luck with this guy's "fix"? Posting below:

Here is what worked for me:

* forget all Stadia controller in BT settings
* (Re-)Pair stadia controller (make sure that it works fine)
* Restart CCwGTV through settings. Do not turn off the controller. (check that everything works after restart)
* Restart CCwGTV once again. While CC is restarting, power off and power on the controller. (check that everything works)
* Now power off then power on the controller while keeping CC on.

Once those actions are performed, CC should not lose Stadia controller anymore.

Source:

https://www.reddit.com/r/Stadia/comments/10g279t/comment/j5oe1j6

sh...@gmail.com <sh...@gmail.com> #18Oct 8, 2021 04:26AM

I'm having the same problem too, please fix this

zi...@gmail.com <zi...@gmail.com> #19Apr 5, 2022 05:58PM

Same issue here. Please fix it.

pr...@gmail.com <pr...@gmail.com> #20Jun 1, 2022 06:06AM

Same problem here, both with my Pixel 7, google tv (SONY) and Steam Link.

tu...@gmail.com <tu...@gmail.com> #21Jul 28, 2022 09:09AM

Same problem here with two different controller, both with my Pixel 7,

pu...@gmail.com <pu...@gmail.com> #22Nov 18, 2022 01:44PM

An issue on raspberry pi and Nvidia shield .
This is producing an enormous e waste problem.
Countless controllers going to waste.
A really poor Bluetooth implementation.

Shame on Google.

br...@gmail.com <br...@gmail.com> #23Dec 21, 2022 09:57PM

What is stadia controller? Help please

On Mon, Sep 30, 2024, 7:07 PM <buganizer-system@google.com> wrote:

- Show quoted text -

ja...@google.com <ja...@google.com> #24Dec 22, 2022 10:55AM

Works fine on windows.

al...@gmail.com <al...@gmail.com> #25Jan 6, 2023 10:27PM

My stadia controller never wants to reconnect once powered off, need to re-pair it each time.

When I pair the stadia controller to my LG TV, all works fine until controller is powered off and on again, then the controller connects to my TV but pressing any button on the controller, freezes all inout on the TV (including remote control)

I strongly suspect there some general BT compability issue with the current Stadia Bluetooth firmware, it would be very nice if Google could get this resolved before they stop supporting updates.

so...@gmail.com <so...@gmail.com> #26Jan 10, 2023 12:41PM

As I cant edit: Won't reconnect issue is persitant on: Windows, Mac and Ubuntu. Re-pairing fixes it. (temporarly)

Issue my TV shows is super irritating, and it seems to be somewhat persistant, re-paring does not fix the issue. (Seems something is remembered on one of the ends)

le...@gmail.com <le...@gmail.com> #27Feb 5, 2023 03:57PM

Any Update? Same issue on my Galaxy S10 and S22 Ultra...

ja...@google.com <ja...@google.com> #28Mar 15, 2023 04:21PM

Hi,

We've recently deployed a mitigation for this issue in the latest Play Store release.

Hopefully this has resolved the restart issue, but please comment on this bug if the issue is still happening to you (also please attach a bug report if you can reproduce).

ad...@gmail.com <ad...@gmail.com> #29Mar 23, 2023 08:25PM

I am still seeing this issue. Where will the update come from? I am using 'com.google.android.play:app-update:2.0.1' and Google Play Services 23.09.14 (190400-515650844).

ja...@google.com <ja...@google.com> #30Mar 24, 2023 09:58AM

We've made improvements in Play Store version 34.5, so as long your Play Store is updated you should benefit from them. (You can see the version in the Play Store settings menu or the Android settings app detail page)

If this is reproducible for you, could you collect and attach a bug report here? That way we can look into this issue more. It would also be interesting to know the rate of reproduction (e.g. 20%)

ma...@gmail.com <ma...@gmail.com> #31Apr 19, 2023 12:22PM

I am still experiencing this problem as well. model: Android One S3-SH Android Ver: 10 Google Play Store Ver: 35.3.10-21 Is there a solution?

ja...@google.com <ja...@google.com> #32Apr 19, 2023 01:18PM

Hi,

This shouldn't be happening on a recent play store version like yours.

Would it be possible for you to provide us with some additional information to debug this issue further:

A bug report after the issue has happened (https://developer.android.com/studio/debug/bug-report)
Rate of reproduction: Does this happen to you 100% of the time, or only e.g. 20%? If known: Does it only happen on specific device models?
If possible, could you provide us with steps on how you are able to reproduce this issue?

Thanks!

la...@gmail.com <la...@gmail.com> #33Apr 26, 2023 01:47PM

Not working for we as well. Using the latest App-update sdk for unity.

1. It downloads the new version and starts installing.
2. After install it continues running the game, but the game is not updated
3. there is no error or anything

la...@gmail.com <la...@gmail.com> #34Apr 26, 2023 01:48PM

Im running Android 13 on ONEPLUS

vo...@itechart-group.com <vo...@itechart-group.com> #35May 17, 2023 11:16AM

Android 13 Samsung Galaxy S22 - same problem

de...@gmail.com <de...@gmail.com> #36Jun 23, 2023 01:12PM

Comment has been deleted.

Message last modified on Jun 23, 2023 01:14PM

de...@gmail.com <de...@gmail.com> #37Jun 23, 2023 01:28PM

Android 13 Samsung Galaxy S21 - same problem
com.google.android.play:app-update:2.1.0
com.google.android.play:app-update-ktx:2.1.0

Google Play 서비스 36.2.11-29 [O] [PR] 539142984

ki...@gmail.com <ki...@gmail.com> #38Aug 18, 2023 11:47AM

Seeing these issues in OnePlus and Samsung devices as well.

ki...@gmail.com <ki...@gmail.com> #39Aug 18, 2023 11:49AM

Seeing these issues in OnePlus and Samsung devices as well.
Version 2.0.1

ro...@gmail.com <ro...@gmail.com> #40Nov 9, 2023 04:03AM

Facing the same issue using Pixel 5a and Pixel 6a

kr...@gmail.com <kr...@gmail.com> #41Jan 3, 2024 08:41PM

Samsung S20 after Google full screen installing screen app is not restarting and updating.

ku...@gmail.com <ku...@gmail.com> #42Jan 22, 2024 05:00AM

I'm experiencing the same problem.
After executing the IMMEDIATE update and leaving the background, the app update is completed in the background.
The app doesn't restart and is stuck in the update progress.

Pixel 6a, Samsung Note 8, Samsung Note 10 +

ca...@google.com <ca...@google.com> #43Jan 31, 2024 02:11PM

Status: Won't Fix (Obsolete)

Apologies for the late reply. We are currently revisiting our support queues. If you still need assistance, could you please raise a new request and provide as many details as possible in order to reproduce the problem?

When you submit new issues they'll only be visible to you, anyone you cc, and to Google.

ay...@snapdeal.com <ay...@snapdeal.com> #44Oct 14, 2024 04:05PM

any workarounds for this?

al...@picpay.com <al...@picpay.com> #45Jan 10, 2025 01:31AM