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mi...@google.com
Hello there!
If I understand this request correctly, you'd like an API to retrieve all the existing products and SKUs, like the list provided
Can you provide more details on the workflow you have in mind and the potential usefulness of this feature?
- What impact (in terms of costs, productivity, etc.) could this feature have?
- What workaround (if any) are you currently using?
Kind regards.
em...@okta.com
The other problem comes from updating the license list on our side. Since we can’t query an API, we risk human error when manually updating the list and deploying it to customers. If someone makes a mistake, it can corrupt the whole license and SKU list for customers, which will remove all of their Google licenses.
mi...@google.com
In that case, can't you update the license list programmatically when a user with a new license is imported?
em...@okta.com
mi...@google.com
Hi!
We have to make numerous calls to get this information, which counts against our quota.
Can you provide more details about this? How are you getting this information?
No because the list is stored as a custom template on our side, so we don't have the ability to change it during import.
I understand it's not feasible to update the custom template on your side during the import process?
em...@okta.com
1) Sorry, this part wasn't linked to building the list but rather getting the user setup with their license information. Right now, we get the license list from the link or from when customers complain.
mi...@google.com
I have reported this internally. Any public updates about this will be communicated here.
Thank you.
ja...@shuttlecloud.com
Hi!
If you're a reseller/distributor, this might be useful to you:
I don't quite understand your use case, but it might be worth investigating the
no...@thermondo.de
I am also heavily impacted by this issue.
Is there any progress to report?
Kind regards
Noah
Description
A new API call that would return a list of all available licenses and SKUs for a tenant.
What is the purpose of this new feature?
Currently, we don't know the full list of licenses and SKUs that are possible for users. We have to make numerous calls to get this information, which counts against our quota. We've tried optimizing our code and raising our quota, but it's still cumbersome to retrieve this information.
What existing APIs would this affect?
We use these APIs today:
What existing data does this use?
We don't need any of the user data, just a list of the license and sku information.
Please provide any additional information below.
When Google adds new licenses or SKUs, we have no way of knowing ahead of time. When the user is imported from Google into our software, we will pull their list of assigned licenses, and, if it doesn't match the list we have, we don't populate the values. This messes up group assignments to applications and other services.