Virtual agent in Dialogflow ES Phone Gateway transfer does not support UK number and UK accent voice (`en-GB`) [211420926]

Assigned

Feature Request

Status Update

No update yet.

Description

sh...@google.com

created issue #1

Dec 20, 2021 01:34PM

A customer has requested support for a UK phone number alongwith en-GB(UK accent) voice bot in the Virtual Agent in Dialogflow ES Phone Gateway to transfer the call to a Live Agent through telephony gateway using a phone number which is of UK having en-GB(UK accent). Currently the supported phone number is from the US having en-US(US Accent).

Comments

ss...@google.com <ss...@google.com> #2Dec 21, 2021 04:45AM

A customer is requesting en-GB support for Virtual Agent voice bot using Dialogflow ES phone gateway. Currently the support is in en-US (US Accent) but their requirements are for en-GB (UK accent).

ma...@gmail.com <ma...@gmail.com> #3Apr 1, 2022 02:10AM

do...@gmail.com <do...@gmail.com> #4Jul 26, 2022 06:49PM

Would love to know if there is a solution to this. I am having the same problem.

[Deleted User] <[Deleted User]> #5Apr 27, 2023 09:15PM

block turn off delete all my profile username emails Gmail sign-in account phone telephone numbers personal identification verification platform media social media information identification verification desktop computer boost multiple apple devices carrier provider companies homepage platform media plug-in ports emport export war veterans military desktop computer boost TMobile apple devices carrier Phillip e wife Rachel knowles family members connection 7044218081 thanks

Issue 211420926

Description

Issue summary

Comments

ss...@google.com <ss...@google.com> #2Dec 21, 2021 04:45AM

ma...@gmail.com <ma...@gmail.com> #3Apr 1, 2022 02:10AM

do...@gmail.com <do...@gmail.com> #4Jul 26, 2022 06:49PM

[Deleted User] <[Deleted User]> #5Apr 27, 2023 09:15PM

Add comment

Issue metadata