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ve...@google.com
We’ve shared this with our product and engineering teams and will continue to provide updates as more information becomes available.
ve...@google.com
Please provide the following information to proceed further :
Please try with a Qi certified wireless charger and let us know if it is still with the same issue.
Or is this issue happened right after a phone build update?
Please try with a Qi certified wireless charger and let us know if it is still with the same issue.
Or is this issue happened right after a phone build update?
pr...@gmail.com
works fine with my P6 and the Samsung's EP-N3300 wireless charger
hr...@gmail.com
Happened right after the December update with the many changes to wireless charging, so my guess is it is related to one of those changes:
Battery & Power
Additional improvements for battery charging information shown in notification shade *[4].
General improvements for battery & thermal performance in certain conditions *[7].
General improvements for wireless charging in certain conditions *[5].
Improvements for alignment detection on Pixel Stand in certain conditions *[5].
Fix for issues occasionally causing incorrect Battery usage accounting to display in Settings *[7].
Tried another Qi certified charger of a co-worker (dont know the model), but behaviout was exactly the same: wireless charging turning off and on again every few seconds and therefore not charging at all.
Battery & Power
Additional improvements for battery charging information shown in notification shade *[4].
General improvements for battery & thermal performance in certain conditions *[7].
General improvements for wireless charging in certain conditions *[5].
Improvements for alignment detection on Pixel Stand in certain conditions *[5].
Fix for issues occasionally causing incorrect Battery usage accounting to display in Settings *[7].
Tried another Qi certified charger of a co-worker (dont know the model), but behaviout was exactly the same: wireless charging turning off and on again every few seconds and therefore not charging at all.
in...@gmail.com
After receiving the QPR 3 Beta 1 update my phone will no longer charge on either of my wireless chargers which are both QI certified.
ve...@google.com
Android bug report (to be captured after reproducing the issue )
For steps to capture a bug report, please refer:
Alternate method
Navigate to “Developer options”, ensure “USB debugging” is enabled, then enable “Bug report shortcut”. Capture bug report by holding the power
Note: Please upload the files to google drive and share the folder to android-bugreport@google.com, then share the link here.
cl...@gmail.com
I've never had this issue. i have a nanami wireless. I set it down on top of it and move it till i see the blue light come on and walk away. I also have a full leather body case which does not present an issue. I have a 2020 Kia Sorrento and it has wireless charging and it also works flawlessly.
be...@gmail.com
Having the same issue with the Pixel 6 Pro & Pixel Stand 2. Google sent me a replacement Pixel Stand 2 (no luck) and then replaced my full price Pixel 6 Pro with a refurbished Pixel 6 Pro (worth about $300 according to Google - nice one Google #Iseewhatyoudidthere).
None of these options fixed the issue. Now I have a phone worth 1/3 of the price I paid for it and still getting the errors: Connected (Not Charging) and the red text Readjust Your Phone for Faster Charging.
No fast charging to be had. Takes hours and hours to get from 0 to 35-40. Seems to speed up after that but still crazy. Most nights, after an 8 hour sleep, my phone is only up to 70% or so.
Really sad.
None of these options fixed the issue. Now I have a phone worth 1/3 of the price I paid for it and still getting the errors: Connected (Not Charging) and the red text Readjust Your Phone for Faster Charging.
No fast charging to be had. Takes hours and hours to get from 0 to 35-40. Seems to speed up after that but still crazy. Most nights, after an 8 hour sleep, my phone is only up to 70% or so.
Really sad.
ve...@google.com
hr...@gmail.com
The problem also exists in SQ1D.220205.004, S2B3.220205.007.A1 is a beta build but I can install it and send a new report.
hr...@gmail.com
Installed the latest beta, same behaviour. When sharing battery or charging on Pixel Stand 2, wireless charging is turning on and off every few seconds.
https://drive.google.com/file/d/11Sa_6_c_SREIZtlh8_AiW7FNkdf_IXGQ/view?usp=sharing
la...@gmail.com
Wireless charging was working fine on my Pixel 4 but since last Android 12 update around the 5 of March 2022 (SP2A.220305.012) it stops working on two different recharge station. I have done the following test:
Reboot the Pixel 4 and place it on my wireless recharge station (no recharge)
Remove my case and reboot (no recharge)
Boot in safe mode (no recharge)
Finally, add an external USB C wireless module and back on the wireless recharge station (Charging)
The stations are working fine but for a reason, the internal wireless stop working after the update.
How to test the internal wireless recharging unit?
Reboot the Pixel 4 and place it on my wireless recharge station (no recharge)
Remove my case and reboot (no recharge)
Boot in safe mode (no recharge)
Finally, add an external USB C wireless module and back on the wireless recharge station (Charging)
The stations are working fine but for a reason, the internal wireless stop working after the update.
How to test the internal wireless recharging unit?
dc...@gmail.com
Same problem here, Pixel 6 bought at launch, used wireless charging since launch, upgraded to a Pixel Stand Gen 2 as a gift from my wife for valentines. Worked great for a month (to the DAY). Woke up today and trying all kinds of "fixes and resets" nothing charges.
dc...@gmail.com Restricted
Restricted
pl...@gmail.com Restricted
Restricted
ki...@gmail.com
I started having this problem with my Pixel 6 Pro (with Pixel Stand 2) a few days ago. Even after March Update & latest Beta it didnt fix the issue. My Stand charge without an issue on my Pixel 4 XL though.
hr...@gmail.com
Another thing I just found out: I borrowed a co-workers QI-Charger and connected the Pixel Stand 2s power supply and another 15W power supply, both times the issue with wireless charging turning off and on again appeared. However, when I connected my co-workers Qi-Charger to my notebook (USB 3.0A port) wireless charging would work continously. So it seems to me, that the issue is with the maximum power the power supply can deliver and ther Pixel having issues with negotiating how much power to use maybe.
do...@gmail.com
User here, I've owned my Pixel 6 Pro from launch with absolutely zero issues and after the big March update my phone will not wirelessly charge nor will it even battery share (Feature will not turn on) and I'm just shocked that an update would do this.
de...@gmail.com
Pixel 6 Pro, wireless charging has worked for me throughout as far as I know. Only typically use wireless when charging at night when sleeping. Wake up to a full charge at the least. Issue I experience in February and March updates, especially after March update, is the message to realign for better charging. Happens regardless of how many times I take off the dock and reposition. Used to have a margin of error without issue. Requires removing for period of time and then attempting again. Sometimes needing to be done multiple times. Or ignore it like I usually resort to.
jb...@gmail.com
I am also experiencing intermittent issues with wireless charging on my Pixel 6 Pro on a Gen 1 Pixel Stand. Overnight charging seems fine, as my phone is at 100% when my alarm goes off, but when placed on the stand during the day, the phone will often indicate “Not Charging.” Picking up and immediately re-placing the phone on the stand does not remedy the issue. I am currently charging via the USB-C wired connection due to wireless not working.
je...@gmail.com
Pixel 6 wireless charging while phone powered up still not working after the March update. Wireless charging does work when phone is powered off, though.
dc...@gmail.com
dc...@gmail.com
I was told by Google to take my phone to ubreakifix to repair. I live in a big socal city with 8+ locations and called every single one within 50 miles of me and same story. They cannot order the part to repair the wireless charging, I guess the next step is to send it to google to fix. Mine won't wireless charge off anything (2 pixel gen 1 stands, 1 pixel stand gen 2 (valentines gift), off brand wireless charger and a anker battery pack with a wireless charger on top. It blinks like it is charging and shuts off immediately. Not even on long enough to sync it and setup the google pixel stand software.
I had perfect charging off my pixel gen 2 stand for exactly one month and all wireless charging died on march 14th. Phone is in flawless shape, never dropped, no cracks or dings, use a google case but no difference without a case. I was holding out on the March update to fix my problems but it did nothing.
I bought 3 pixel 6's for my family and mine is the only one with this problem. Really frustrated and would love to get this resolved. Will contact support tomorrow but hoping the turn around is fast as I can't be without my phone for work/life purposes.
I had perfect charging off my pixel gen 2 stand for exactly one month and all wireless charging died on march 14th. Phone is in flawless shape, never dropped, no cracks or dings, use a google case but no difference without a case. I was holding out on the March update to fix my problems but it did nothing.
I bought 3 pixel 6's for my family and mine is the only one with this problem. Really frustrated and would love to get this resolved. Will contact support tomorrow but hoping the turn around is fast as I can't be without my phone for work/life purposes.
me...@gmail.com
Since performing the new March update, I have noticed that my PIxel 6 Pro is not fully charging overnight using wireless adaptive charging. Further, the phone is getting quite hot from the charging (more than I have noticed before). The charge is only getting the battery up to 70-75% by the time my alarm goes off. Please address this issue.
mi...@dbzmail.com
Since March update it starts to wirelessly charge then stop
jw...@gmail.com
+1 since the March update. My P6PRO gets extremely hot on my Pixel Stand, charges ~10% per hour at most. Took it off the Pixel stand yesterday after it was on for several hours and it was not even charging and extremely hot. Just sent a feedback after removing it from the Pixel Stand and it was extremely hot and had only gained 10-20% after nearly 2 hours. This has never been the case. I've owned this P6P since launch and been using my Pixel stand to charge it with very little issues the whole time. Usually will charge 40%+ in an hour. I haven't honestly paid close attention but definitely noticing some very alarming things after the already delayed March update
ir...@gmail.com
+1 got this issue
The Pixel 6 used to charge normally on my older Samsung wireless charger and now it doesn't do anything (rebooting doesn't help either)
On the Pixel stand it's more of a coin flip if it works or not but it seems more to drain the battery than charge it.
The Pixel 6 used to charge normally on my older Samsung wireless charger and now it doesn't do anything (rebooting doesn't help either)
On the Pixel stand it's more of a coin flip if it works or not but it seems more to drain the battery than charge it.
ad...@google.com
or...@gmail.com
Comment has been deleted.
or...@gmail.com
P6 Pro wireless charging not working in 2022 BMW m440i at all
vi...@gmail.com
Pixel 6 user here. Wireless charging on Pixel Stand 2nd gen has stopped working since yesterday.
j....@gmail.com
Pixel 6 pro user here. Wireless charging has never worked on my device. I have both a brand new pixel stand 2 and another QI certified 10w charger.
When I put it on either charger. It recognise it and then drop in and out after 10seconds. It then stay connected but doesn't charge and just get extremely hot.
I have been back and forth with Google since December and just get told to wait for the next update.
When I put it on either charger. It recognise it and then drop in and out after 10seconds. It then stay connected but doesn't charge and just get extremely hot.
I have been back and forth with Google since December and just get told to wait for the next update.
ad...@google.com
Android bug report (to be captured after reproducing the issue)
For steps to capture a bug report, please refer:
Alternate method
Navigate to “Developer options”, ensure “USB debugging” is enabled, then enable “Bug report shortcut”. Capture bug report by holding the power button and selecting the “Take bug report” option.
Note: Please upload the files to google drive and share the folder to android-bugreport@google.com, then share the link here.
ad...@google.com
Also, bug report should be taken while on the charger if possible. Knowing the type of charger (brand, model) that you have been using or tried would be very helpful too.
se...@gmail.com
Same problem on my Pixel 6 Pro. Details are:
1. Wireless charging worked normally until installation QPR3 update (now on QPR3 1.1, no improvement.) Current build is S3B1.220218.006
2. Problem has been verified with both a Pixel Stand 2 and a Belkin Qi charger (Belkin charger is marked as Google compatible.) There are no issues with wired charging.
3. On occasion the phone will charge wirelessly for a short period of time, then stop. At other times the phone will not charge at all. I have been unable to determine why wireless charging works on rare occasions, nor have I determined how to jog the unit to a working state.
4. In all cases the phone indicates that it is connected to a charger, and the charger indicates a phone is present. The charger and phone get warm but no charge current is flowing.
5. Restarting or power-cycling the phone does not cure the problem, nor does clearing the Pixel Stand 2 app cache or re-installing the app.
6. Note: Google CS has offered to RMA the charging stand and/or phone but since the problem exists with multiple charging stands and began with a specfic firmware update then it is obvioulsy unlikely to be a hardware issue. CS should be made aware of this issue so as to avoid unecessary RMAs for users reporting this problem.
1. Wireless charging worked normally until installation QPR3 update (now on QPR3 1.1, no improvement.) Current build is S3B1.220218.006
2. Problem has been verified with both a Pixel Stand 2 and a Belkin Qi charger (Belkin charger is marked as Google compatible.) There are no issues with wired charging.
3. On occasion the phone will charge wirelessly for a short period of time, then stop. At other times the phone will not charge at all. I have been unable to determine why wireless charging works on rare occasions, nor have I determined how to jog the unit to a working state.
4. In all cases the phone indicates that it is connected to a charger, and the charger indicates a phone is present. The charger and phone get warm but no charge current is flowing.
5. Restarting or power-cycling the phone does not cure the problem, nor does clearing the Pixel Stand 2 app cache or re-installing the app.
6. Note: Google CS has offered to RMA the charging stand and/or phone but since the problem exists with multiple charging stands and began with a specfic firmware update then it is obvioulsy unlikely to be a hardware issue. CS should be made aware of this issue so as to avoid unecessary RMAs for users reporting this problem.
ti...@gmail.com
Comment has been deleted.
ja...@gmail.com
My Pixel 6 Pro stopped charging wirelessly via the Pixel Stand 2 yesterday.
pa...@gmail.com
After the March Update and a restart of my Pixel 6 Pro, yesterday it stopped the wireless charging on my Belkin BoostCharge (with two pads), which worked for months before. It just says "connected, not charging".
ky...@ozmoapp.com
Comment has been deleted.
kr...@gmail.com
Plagued by this issue on a name brand Samsung Qi charger and a no-name Qi charger which both work flawlessly with other phones. I have a Pixel 6 Pro and my wife has a Pixel 6. Both exhibit the same issue.
ho...@gmail.com
Precisely the same issue as those noted above. Phone constantly (without case) states (on Pixel Stand 2) to realign device for faster charging (red text in ambient mode). The phone then goes to 'Connected, Not Charging' and continues to drain battery. Sometimes, if I place the phone left of centre, it says charging but gives exhorbitant ETAs til 100% - like 14 hours, etc. Other times, if I'm lucky, the adaptive charging kicks in and the phone says it will be full by 'alarm time'. However, 95% of the time, the phone ends up at 60-75% by alarm time (6-8 hours later).
I had my brand new $899 Pixel 6 Pro replaced with a refurbished Pixel 6 Pro valued at $363.00 (yes, seriously; this is actually direct from Google's admission also). So I've already lost $536.00 on this and no change in phone behaviour.
I had my brand new $899 Pixel 6 Pro replaced with a refurbished Pixel 6 Pro valued at $363.00 (yes, seriously; this is actually direct from Google's admission also). So I've already lost $536.00 on this and no change in phone behaviour.
ve...@google.com
For us to further investigate this issue, please grant permission to access the gdrive link provided in
Note: Please upload the files to google drive and share the folder to android-bugreport@google.com, then share the link here.
be...@gmail.com
Still occurring after the April update. Not sure if your Pixel Stand 2 was included in the 'certain devices'.thats what I use.
be...@gmail.com
Update: The April update completed broke what little Pixel Stand 2 wireless charging worked. I've spent almost an hour trying to get the phone to actually saying something other than Connected, Not Charging. This is incredibly bad.
Realign phone for faster charging is constantly displayed and the old positions I had found not constantly connect and disconnect.
Realign phone for faster charging is constantly displayed and the old positions I had found not constantly connect and disconnect.
he...@googlemail.com
April update has not changed anything for me. Charging works for a short while then just stops and it might start again a while later. Worse the higher the battery percentage. Phone gets hot. Issues on belkin wireless charger, Anker wireless charger and Tesla model 3 charger. Why hasn't this been fixed!
fa...@gmail.com
It's working well for me after April system update.
I'm using an Anker Wireless PowerWave Charging Pad - 10Whttps://www.amazon.de/dp/B07THHQMHM/ref=cm_sw_r_apan_i_dl_FMKXZ251P290YGC7PKWG?_encoding=UTF8&psc=1 and also the charger of my Ford Focus 2020.
I will follow it during the next days and inform you in case the issues comes back. Since I've bought the phone 1 month ago it never worked as expected as now (February, March system updates).
I'm using an Anker Wireless PowerWave Charging Pad - 10W
I will follow it during the next days and inform you in case the issues comes back. Since I've bought the phone 1 month ago it never worked as expected as now (February, March system updates).
fa...@gmail.com
For curiosity here are my battery charging logs since I updated to April System update. All of them were done using the Anker except the last one that was with my car.
lu...@gmail.com
In this video is shown what actually happens. When the charging current approaches to 1000 mA, it switches of charging and then restarts.
https://photos.app.goo.gl/svFt3vAEXSik6WbSA
ve...@google.com
Thank you for reporting this issue.
Android bug report (to be captured after reproducing the issue)
For steps to capture a bug report, please refer:https://developer.android.com/studio/debug/bug-report#bugreportdevice
Alternate method
Navigate to “Developer options”, ensure “USB debugging” is enabled, then enable “Bug report shortcut”. Capture bug report by holding the power button and selecting the “Take bug report” option.
Also, please perform the following power off test and share your feedback.
Please turn off the device (power off) around 50% and place it on the wireless charger for about 15 minutes. The phone should boot to charger mode (it only display the battery level as percentage) and start charging. The user can check the state lightly tapping on the power button (light tap) and verify/validate that the battery level is increasing. A light tap will cause the device display to light up for a short while.
Note: Please upload the files to google drive and share the folder to android-bugreport@google.com, then share the link here.
Android bug report (to be captured after reproducing the issue)
For steps to capture a bug report, please refer:
Alternate method
Navigate to “Developer options”, ensure “USB debugging” is enabled, then enable “Bug report shortcut”. Capture bug report by holding the power button and selecting the “Take bug report” option.
Also, please perform the following power off test and share your feedback.
Please turn off the device (power off) around 50% and place it on the wireless charger for about 15 minutes. The phone should boot to charger mode (it only display the battery level as percentage) and start charging. The user can check the state lightly tapping on the power button (light tap) and verify/validate that the battery level is increasing. A light tap will cause the device display to light up for a short while.
Note: Please upload the files to google drive and share the folder to android-bugreport@google.com, then share the link here.
ja...@gmail.com
Previously had zero issues with wireless charging on pixel 6. Since April update my phone will only partially charge. The past 2 days I only got to around 35% on an overnight charge. Third party charging stand.
se...@gmail.com
Wireless charging problem persists on P6 Pro after QPR3 1.2 update today (S3B1.220318.003). Symptoms are the same: sometimes phone will not charge wirelessly and at other time it will charge wirelessly for some random period of time, then stop. Occurs with both Pixel Stand 2 and other wireless charging stands.
de...@gmail.com
Since April update my Pixel 6 Pro now loses charge overnight when on the Pixel Stand Gen 2, even after lining up properly and removing a case. I had no issues for the past 3 months, and have no issues with other brand chargers.
gr...@gmail.com
Some problem for me. Pixel 6 Pro charging with a Pixel Stand 2. The phone just gets warm and alternates between Charging Wirelessly, Connected Not Charging, and Not Charging.
zh...@gmail.com
Some problem for me. Pixel 6 Pro charging with a Pixel Stand 2. The phone just gets warm and alternates between Charging Wirelessly, Connected Not Charging, and Not Charging.
mi...@googlemail.com
My Pixel 6 wireless charger stopped working in March and having read about the known issue and ongoing investigations I have just waited patiently. Since the latest updates haven't revolved the issue, should I seek a refund, or is the issue close to being resolved?
sh...@gmail.com
I've noticed my P6 Pro would stop charging once the device temperature has reach 40°C or more. After it cools down a bit it would go back charging.
This happens regardless of wirelessly charging or plugged in. Though I have notice by plugging it in, sometimes it doesn't care about the temperature and will just charge at a slow speed.
This happens regardless of wirelessly charging or plugged in. Though I have notice by plugging it in, sometimes it doesn't care about the temperature and will just charge at a slow speed.
ve...@google.com
For us to further investigate this issue, Please perform the power off test and share the bugreport (as mentioned in
fo...@gmail.com
Wireless charging stopped working on Belkin Charger, continues to work on a different charger. Belkin has no problem charging other wireless devices. Works intermittently. No relation to heat apparently. Have restarted phone but still doesn't work.
ja...@gmail.com
I emailed my bug report and then did the power off test as advised, but my Pixel 6 Pro continues to say it is charging wirelessly on the Pixel Stand 2, but without actually charging, or charging at an extremely slow rate.
ja...@gmail.com
Comment has been deleted.
se...@gmail.com
I have noticed that when wireless charging halts it seems to be associated with either user interaction with the phone while on the stand, or even if the phone was idle but a notification arrived. If I place the phone in airplane mode (to prevent any notification activity) and leave the phone completely untouched during the charging process then charging will complete without interruption. It appears that wake activity (including notifications) can cause an interruption to charging, but with the phone as idle as possible and in airplane mode then no charging interruptions seem to occur.
In testing thus far my track record is that with any user or notification activity charging drop-out will occur virtually 100% of the time, and with the phone in airplane mode it has never occurred, so the behavior seems to be consistent. Testing was with a Pixel Stand 2.
In testing thus far my track record is that with any user or notification activity charging drop-out will occur virtually 100% of the time, and with the phone in airplane mode it has never occurred, so the behavior seems to be consistent. Testing was with a Pixel Stand 2.
na...@gmail.com
Comment has been deleted.
na...@gmail.com
I have had wireless charging issues in my car. I have a namami and yootech wireless charger at home. The phone charges with those no issues. However the wireless charger in my Hyundai Elantra and Hyundai ionic phev will only work if my phone is off. Even then it's pretty slow. Charged from 33 to 37% in 20 minutes. When the 0hine is on it doesn't charge but just gets hot. It sometimes will charge for a few minutes and then stop.
ve...@google.com
ve...@google.com
Other affected users who have starred the issue, please perform the following power off test and share your feedback
Please turn off the device (power off) around 50% and place it on the wireless charger for about 15 minutes. The phone should boot to charger mode (it only display the battery level as percentage) and start charging. The user can check the state lightly tapping on the power button (light tap) and verify/validate that the battery level is increasing. A light tap will cause the device display to light up for a short while.
Note: Please upload the files to google drive and share the folder to android-bugreport@google.com, then share the link here.
Please turn off the device (power off) around 50% and place it on the wireless charger for about 15 minutes. The phone should boot to charger mode (it only display the battery level as percentage) and start charging. The user can check the state lightly tapping on the power button (light tap) and verify/validate that the battery level is increasing. A light tap will cause the device display to light up for a short while.
Note: Please upload the files to google drive and share the folder to android-bugreport@google.com, then share the link here.
ko...@gmail.com
I have a pixel 6 pro and I'm using the first gen pixel stand. Up until recently everything worked fine. Now for some reason it seems like when the phone reaches 100% charge, it turns Do Not Disturb off. I have done multiple things to try and fix it but with no luck.
to...@gmail.com
te...@gmail.com
Last beta update broke my wireless charging. I have submitted a bug report. Tried everything including, uninstalling updates to digital wellbeing, clock, etc and even a factory reset. It sometimes works with phone off or safe mode ( maybe one out of 10 times) for at least a short while (haven't left it going more then a minute or two). I have 4 different brand chargers and two other family members who have no issues ( no on beta though). Team is welcome to contact me for additional information if needed to help resolve this.
to...@gmail.com
ma...@gmail.com
I've only started having issues with wireless charging on my Pixel 6 Pro since the 4/5/2022 update. More specifically, there's been a couple nights this past week where it does not completely charge my phone despite sitting on the Google Pixel Stand (1st Gen) all night. It's intermittent so haven't been able to grab a bug report. Today, I've started noticing that whenever I set my phone down (just on my wooden desk, not on a wireless charger), my phone shows "Realign phone for faster charging".
Here's a picture to demonstrate:https://drive.google.com/drive/folders/1REnVn4NCpPXR94YzdH7LIzJm19S-eYyt
Here's a picture to demonstrate:
nj...@gmail.com
My Pixel 6 has the "connected, not charging" issue when in my car connected to a QC 3.0 and 18w adapter.
It has no relation to heat as I have an AC vent blowing directly at it. Same issue with no AC.
It has no relation to heat as I have an AC vent blowing directly at it. Same issue with no AC.
ch...@gmail.com
this issue is occuring for me since at least the december update --- please advise. it is unrelated to heat, nor supplied power. i have swapped wirless chargers in the car 3 times as well as the cable and the base that supplies power. Apparently this is a known issue?
ch...@gmail.com
should mention i did a full wipe and erase as well, with april update.
to...@gmail.com
pb...@gmail.com
My pixel 6 pro randomly stops charging on the wireless charging pad in my Kia ev6. My wife's iphone charges without issue.
ve...@google.com
Please provide the requested information as requested in commnet#52,
ma...@gmail.com
Pixel 6 Pro Start having issue charging WIFI after the 4/5/2022 update. I Tought my Ihome clock Wirlesscharging was death. Ordered the new Pixel Stand 2 and when puting on the charger it barely pop up once the menu to configure then ask to connect the phone again. But even if I move or re position it will briefly come up then nothing. sometime it seem to charge but fail the connection setup ... I updated to the Beta program to see if something got fix. But as I find out Here after updating, its not finxing anything...
Now I just bought a fancyer bick.. sadly... Hope It get resolve soon.
I did the Power off wait 15 see if it will boot the charging... But Only an Orange Blinking led and the phone did not charge. When taping the screen nothing.
Bug report:
https://drive.google.com/drive/folders/1Pi_9pqUS4saB1oBteL2y6ZiJBeocPaoR?usp=sharing
Hope this can help.
I can send more info If needed thanks in advance!
Francois L.
Now I just bought a fancyer bick.. sadly... Hope It get resolve soon.
I did the Power off wait 15 see if it will boot the charging... But Only an Orange Blinking led and the phone did not charge. When taping the screen nothing.
Bug report:
Hope this can help.
I can send more info If needed thanks in advance!
Francois L.
th...@gmail.com
after the most recent update my pixel 6 pro stopped wirless charging also will not let me turn on battery share
ja...@gmail.com
Pixel 6 and did the most recent update on April 5th. Wireless charging had been working fine. As of today my phone will not charge wirelessly. Been using the phone for a month now and this is the first issue. Any suggestions?
fa...@gmail.com
Intermittent failure to charge wirelessly, roughly about every 5/6 days or so.
I do check when placed on top of the charger at bedtime that adaptive charging informs me of when it should complete.
My 4 month old Pixel 6 is a good phone, I’m happy with its performance in general, I’m not happy with the intermittent charging though.
I do check when placed on top of the charger at bedtime that adaptive charging informs me of when it should complete.
My 4 month old Pixel 6 is a good phone, I’m happy with its performance in general, I’m not happy with the intermittent charging though.
ve...@google.com
to...@gmail.com
I want too stop all bug going through my phone can't deal with it
On Tue, Apr 19, 2022, 2:55 AM <buganizer-system@google.com> wrote:
On Tue, Apr 19, 2022, 2:55 AM <buganizer-system@google.com> wrote:
th...@gmail.com
Pixel 6 Pro, Google wireless charger gen 2, been using it fine for months, now since latest phone update it fails to charge. It jumps between charging and not charging every two seconds, continuously, all night.
Wireless charging in my car is fine so I put this down to the pixel stand gen 2 or software on the phone.
Wireless charging in my car is fine so I put this down to the pixel stand gen 2 or software on the phone.
to...@gmail.com
sc...@googlemail.com
Eventually we all buy a new phone. Hopefully with wireless charging working and not a Pixel Phone. I am so upset that Google is not able to fix that problem.
be...@gmail.com
The wireless charging does not work properly. on my P6P as well. Either my pixel 6 Pro charges
1. very slowly, with the display turned off.
2. charges for only a few minutes or aborts while having display on and using google maps as navigation.
It has been tried without a case as well as with a case. All other devices like Iphone work fine on e.g. the Samsung Wireless Car Charger EP-H5300. Also the wall-chargers we have changed but nothing works.
Even in safe mode or after a factory reset, charging does not work properly. With the display off, the phone charges just max. 15-20% in one h, whereas the Iphone charges up to 55%.
And with active display while using it to navigate via Google Maps, the charging does not work at all. Initially, it is displayed, it would load but this is immediately discontinued after a few minutes. and replacing it on the charger wont led to continue the charging.
All Updates have been installed.
1. very slowly, with the display turned off.
2. charges for only a few minutes or aborts while having display on and using google maps as navigation.
It has been tried without a case as well as with a case. All other devices like Iphone work fine on e.g. the Samsung Wireless Car Charger EP-H5300. Also the wall-chargers we have changed but nothing works.
Even in safe mode or after a factory reset, charging does not work properly. With the display off, the phone charges just max. 15-20% in one h, whereas the Iphone charges up to 55%.
And with active display while using it to navigate via Google Maps, the charging does not work at all. Initially, it is displayed, it would load but this is immediately discontinued after a few minutes. and replacing it on the charger wont led to continue the charging.
All Updates have been installed.
dc...@gmail.com
Pixel 6, received a Pixel Gen 2 stand as a valentines gift exactly one
month later to the day (3-14) wireless completely died. I can't even
keep a connection long enough to install the Pixel Stand software.
Right now I have a $70 paper weight and every single other wireless
chargers don't work at all (multiple gen 1 pixel stands, an anker
charger and a anker battery pack with wireless charging top). I keep
waiting hoping it will be fixed via software. My phone I treat like a
baby, google case, never dropped. 2 other Pixel 6's in the house
(those preordered at launch) work fine on every wireless charger. Mine
was purchased as a Christmas gift 2 months later is the only one with
the problem. At this point just keep waiting? Do an RMA? What does
google recommend? I have used wireless charging for years and it sucks
to be back on a cable, first world problems I get it.
I have never done an RMA for a google product, will I be out of a
phone for days? This would hurt my work. Do you offer options to swap
it out and put my CC# and charge me if I don't send it back? I can't
go does without a phone.
Really frustrated, I have tried every fix in this thread, did the
power off past 50% thing, still nothing. I just want a fully working
phone. Please advise!
Thanks
On Thu, Apr 21, 2022 at 11:55 PM <buganizer-system@google.com> wrote:
month later to the day (3-14) wireless completely died. I can't even
keep a connection long enough to install the Pixel Stand software.
Right now I have a $70 paper weight and every single other wireless
chargers don't work at all (multiple gen 1 pixel stands, an anker
charger and a anker battery pack with wireless charging top). I keep
waiting hoping it will be fixed via software. My phone I treat like a
baby, google case, never dropped. 2 other Pixel 6's in the house
(those preordered at launch) work fine on every wireless charger. Mine
was purchased as a Christmas gift 2 months later is the only one with
the problem. At this point just keep waiting? Do an RMA? What does
google recommend? I have used wireless charging for years and it sucks
to be back on a cable, first world problems I get it.
I have never done an RMA for a google product, will I be out of a
phone for days? This would hurt my work. Do you offer options to swap
it out and put my CC# and charge me if I don't send it back? I can't
go does without a phone.
Really frustrated, I have tried every fix in this thread, did the
power off past 50% thing, still nothing. I just want a fully working
phone. Please advise!
Thanks
On Thu, Apr 21, 2022 at 11:55 PM <buganizer-system@google.com> wrote:
fu...@gmail.com
Pixel 6 - Android 12 - security update April 5, 2022
No case
Will not charge with my wireless charger or Tesla Model 3 (2022)
Charges for maybe a few seconds then stop charging, phone gets very hot.
No case
Will not charge with my wireless charger or Tesla Model 3 (2022)
Charges for maybe a few seconds then stop charging, phone gets very hot.
jp...@gmail.com
Happens to me as well on the 6 Pro with Pixel Stand 2nd gen. No charging without case.
jp...@gmail.com
Additional information: Putting the Pixel 6 pro upsidedown on the Pixel Stand 2 seems to work some times. Putting it in correctly does not work most of the times. Maybe that helps.
al...@gmail.com
Cannot wireless charge full stop on any base with or without case or in safe mode etc. Says connected, not charging
sh...@gmail.com
I have the same issue. Pixel 6 pro and Pixel Stand Gen 2.
Wireless charging was working earlier. However, i think from last week onwards when i put my phone on the stand, it shows connected and indicates the charging however within few seconds it reverts to show not charging and sometime it doesn't even show charging. In connected device - doesn't show connected to stand. Battery settings shows connected, not charging and then reverts to display remaining charge (not charging at all).
Wireless charging was working earlier. However, i think from last week onwards when i put my phone on the stand, it shows connected and indicates the charging however within few seconds it reverts to show not charging and sometime it doesn't even show charging. In connected device - doesn't show connected to stand. Battery settings shows connected, not charging and then reverts to display remaining charge (not charging at all).
kb...@gmail.com
Comment has been deleted.
da...@gmail.com
i have just started to notice on pixel 6 pro that it will charge wirelessly on the stand and stop at 52% and the phone will just start to heat up
other occasions it will deplete battery
connected to its cable has no problem charging just with the stand
in other issues the phone will sometimes freeze when returning to the home screen or to the recent apps
other occasions it will deplete battery
connected to its cable has no problem charging just with the stand
in other issues the phone will sometimes freeze when returning to the home screen or to the recent apps
ky...@gmail.com
I'm experiencing the same symptoms as all the other users have noted.
Last night was the first night however where I went to bed with the phone on the stand and woke up with 43%.
Normally it will at least make it to 100% after 6+ hours on the Pixel Stand gen. 2.
Last night was the first night however where I went to bed with the phone on the stand and woke up with 43%.
Normally it will at least make it to 100% after 6+ hours on the Pixel Stand gen. 2.
va...@gmail.com
Same problem with wireless charging. When using a regular qi 15w charger in the car while using gps, the phone doesn't charge, it stays at the same %.
aa...@gmail.com
My wireless charging seems now better than before. But sometimes it stops during charging. Then i lift phone and put it back again on charging pad
Anker 18 watt brick with apple Magsafe charger 10 watt
Anker 18 watt brick with apple Magsafe charger 10 watt
ty...@gmail.com
Pixel 6 Pro on a Pixel Stand 2 (two different stands) goes totally haywire. It seems I can get every possible outcome/error, but never fast charging. Orange/white lights, realign phone, no charging, charging, not charging but supposedly charging, etc. It worked for a week when I first got it at the beginning of March but after that it's been a paper weight.
ty...@gmail.com
Sorry, don't know how to edit a comment....
I've removed the stands from connected devices, gotten a replacement pixel stand 2, and just today factory reset the phone. Nothing helps.
I've removed the stands from connected devices, gotten a replacement pixel stand 2, and just today factory reset the phone. Nothing helps.
ro...@gmail.com
The issue is happening with my pixel stand gen 1 and gen 2 on my pixel 6 pro alos,
I tryed the following:
Android 12
public release
Android 13
dp1, dp2, beta 1
I tryed the following:
Android 12
public release
Android 13
dp1, dp2, beta 1
ia...@gmail.com
I'm also having this issue on my pixel 6 pro with multiple wireless chargers
ko...@gmail.com
Same here, pixel 5
jp...@gmail.com
Update: When placing the device on the stand with above 90% charge, it seems to work for me. Lower than that does not.
nd...@gmail.com
This really needs to be fixed. It's been like this for months if you search the internet. My Pixel 6 Pro used to charge fine wirelessly, now it will not. I have tried 3 different wireless chargers, including the original Pixel Stand.
da...@gmail.com
I know I'm pissed that the wireless charging is not fixed yet and I would honestly rather have my pixel 4XL back, except now I have a payment plan on this piece of trash and I've tried at least five different chargers from five different companies and all I know is you need to disable the overheating safe guard in the programming on the phone, in fact, even google photos can't even backup while on the wired or wireless charger I have or it over heats and says it won't upload, now if I put the phone into the fridge and cool it down, I can confirm the phone charges like normal wirelessly, but once it gets hot, it stops charging and we're right back where we started. Whoever designed this Pixel 6 Pro along with its software is a complete moron and needs to go back to school because you failed us all...
da...@gmail.com
Also if I want the wireless charger to work all the time, I have to have my vent on my vehicle's AC blowing cold air on the phone with it on the charger while its connected, otherwise if you don't it overheats and stops working.
bb...@gmail.com
Pixel 6 Pro discharges faster than it can charge with latest model Anker and Mophie wireless power banks.
da...@gmail.com
I was able to charge wirelessly once right after I bought the charger, but it stopped at about 79% charge and has never worked since, despite multiple OTA updates.
ky...@gmail.com
Pixel 6pro, Pixel Stand gen, May Security Patch update: using Ampere Pro app, initially the phone charged with a max 2800mA and then dropped to 2400~ and then dropped off after a few percentages to 200-300s and would slowly work it's way back to 2400~ then dropped off then back up to a bit lower around 1800~ and then dropped off following this pattern until it stopped charging altogether and Ampere reported a slow discharge sitting on the stand.
br...@gmail.com
I'm having a similar issue on a P6P with both Pixel Stand Gen1 and Gen2. Phone will not recognize wireless chargers at all and will not use battery share feature (as could be assumed). Attempted both with phone fully powered off and also in safe mode as previously recommended. This occurred for me with the April update and previously worked as expected.
https://drive.google.com/file/d/1s_EPS7N21kruwg0TpnWG32X5P4fTgy7O/view?usp=sharing
ho...@gmail.com
This is still occuring after the May 2022 update. If anything, it has gotten worse. I used to be able to play around with the placement of the phone on a wireless charger (I have Pixel Stand 1 and 2 as well as a Spigen one) and could eventually get it to charge super slowly. Not anymore. It will ALWAYS demand a realignment of the phone, get super hot, and just sit there as Connect; Not Charging.
This is a lawsuit waiting to happen - failure to deliver promised goods.
This is a lawsuit waiting to happen - failure to deliver promised goods.
be...@gmail.com
We can safely say at this point it is a hardware issue in these phones (the QI charging receiver burns out) and Google is so terrified of having to replace hundreds or thousands of phones that they are just closing their eyes and hoping it goes away.
sc...@googlemail.com
Google... Hardware or software issue? Give us some feedback.
sc...@gmail.com
Unfortunately not only did I buy a Google pixel 6 Pro, but I also bought two charging stands. If the phone or the stands need to be replaced they just need to do that. I mean at this point I'm half willing to take a $100 credit and give me two more wired charging cords with bricks.
ma...@gmail.com
.... Just Tryed the safe mode charging, Thought it seems to charge, its loosing charge... My pixel stand do one orange flash and wont configure. Might be normal since its not configure yet...
If no news from the dev I will ask for a replacement unit next week...
I can gladly send you this one to do your testing then... Its sad to have to do that to get an answer...
but everywere I go look nobody got answers... I know its a brand new phone I bought from google directly, If it was from a Local store I would totally just exchange the product if its dooing this...
If no news from the dev I will ask for a replacement unit next week...
I can gladly send you this one to do your testing then... Its sad to have to do that to get an answer...
but everywere I go look nobody got answers... I know its a brand new phone I bought from google directly, If it was from a Local store I would totally just exchange the product if its dooing this...
jo...@gmail.com
I'm experiencing the same issues as everyone else here. I have seen the phone charge wordlessly for at most 1-2 minutes but without fail it stops charging and I cannot figure out the specific thing that can get it to charge again. I'm fairly positive it's a software issue because opening the phone in safe mode resolves the issue but unfortunately is not a feasible solution
ma...@gmail.com
Yeah to me in safe mode it look like charging but was loosing charge. Left it 15-20 mins and going down... But my charger was reporting charging and and the phone to. but the % was lowering...
jl...@gmail.com
Intermittently the Pixel 6 charges to 100% but most of the time it either does not charge at all, or charges partially and stops after about a 20% increase. More than once I have awakened in the morning to a phone that has completely discharged after being on the wireless charger overnight.
dc...@gmail.com
Dead charging coils. Especially bad with fast chargers. Pixel Gen 2's
destroy it if you set it at max speed even though that is a selling
point. UBREAKIFIX 10 locations in my area say they don't and can't get
the part to fix it (Google approved and will pay for this fix). Sucks,
it was my first wireless charging phone, and loved it for the 1 month
it worked. I enjoyed seeing pics of my family on the stand while it
charged. Now nothing......can't even sync to the app. Phone in mint
condition in a google case with no drops. Yeahhhhhh bummer.
On Tue, May 3, 2022 at 8:37 PM <buganizer-system@google.com> wrote:
destroy it if you set it at max speed even though that is a selling
point. UBREAKIFIX 10 locations in my area say they don't and can't get
the part to fix it (Google approved and will pay for this fix). Sucks,
it was my first wireless charging phone, and loved it for the 1 month
it worked. I enjoyed seeing pics of my family on the stand while it
charged. Now nothing......can't even sync to the app. Phone in mint
condition in a google case with no drops. Yeahhhhhh bummer.
On Tue, May 3, 2022 at 8:37 PM <buganizer-system@google.com> wrote:
ph...@gmail.com
Same as everyone else on this thread. Phone gets warm on a Google v2 wireless charger, fails to charge about 80% of the time, the other 20% charges normally, cool to the touch.
st...@gmail.com
Wireless charging hasn't been working steadily on my Pixel 4XL since the March update between 3 wireless charging pads (Pixel stand, Samsung Qi, and a random one from Amazon that also charges my watch and ear buds). My phone will either (1) not connect/charge at all, (2) connect for a few seconds then disconnect sporadically, or (3) connect and charge for a few minutes then disconnect after 10-20% is charged. Sometimes if I push down on the screen the charger will start working again for a few seconds, then it stops again. On the Pixel stand it typically tells me to realign my phone, but it's perfectly centered. Hope you guys can get this figured out soon... It sucked waking up late for work because my phone died before my alarm went off...
Created and shared a bug report as requested above.
Created and shared a bug report as requested above.
an...@gmail.com
Brand new Pixel 6 Pro. No case yet. Installed all available system updates. Won't charge on ventev wireless charger that worked perfectly with my Samsung phone.
sc...@googlemail.com
Hey Google what is the status on this issue? No wireless charging since two months now. Replace hardware or wait for a software update?
ve...@google.com
Comment has been deleted.
ga...@gmail.com
I'm experiencing the same wireless issues on a brand new pixel 6.
dc...@gmail.com
#126>> Hey Google what is the status on this issue? No wireless charging since two months now. Replace hardware or wait for a software update?
This is all I want to know as well. Tired of waiting.
This is all I want to know as well. Tired of waiting.
no...@gmail.com
Any update on this, Pixel 6 Pro with and without a Pixel Case on a Pixel Stand, wireless charging wouldn't work. Tried resetting the phone, same result
lu...@gmail.com
Had my Pixel 6 for about 3 months now, I had it charging on a Iniu fast charging pad every night for those three months without a single issue, until today when it just stopped working. And battery share stopped working. And any other QI pad I slapped it on wouldn't work either. Bummer. Seems like a first world problem but jeez. You pay for something to work and it doesn't work it's kind of a piss off. Tried booting into safe mode, tried updating, nothing. Battery share won't even click over.
do...@gmail.com
Had my Pixel 6 Pro for 5 month now, and it stopped working after the april update. Talked to my vendor and got a refurbished Pixel 6 Pro yesterday and wireless charging worked again on my INIU and Stand 2 chargers. After the night it suddenly stopped working on my new phone again. Share Charge can not be activated too. It shows a charging symbol when i put it on the stand but it drains it rather then charging it. Please @google fix this!
th...@gmail.com
Got the Pixel Stand 2 yesterday, and it wouldn't charge past 80% no matter what I did. I've gone into the connected devices' section to click on forget this device so many times. It just wouldn't go past 80%.
Also, it gets incredibly hot! I mean super hot (44-46 °C). Never seen my phone get that hot in the past six months. It's scary! This would definitely degrade the battery faster. Apparently, it's been a thing for a while now since I've gone through this thread.
You guys realize the Stand 2 is "expensive" right? What's the point of buying it if it wouldn't work as advertised?
Also, it gets incredibly hot! I mean super hot (44-46 °C). Never seen my phone get that hot in the past six months. It's scary! This would definitely degrade the battery faster. Apparently, it's been a thing for a while now since I've gone through this thread.
You guys realize the Stand 2 is "expensive" right? What's the point of buying it if it wouldn't work as advertised?
pl...@gmail.com
I've already submitted a bug report. I'm not sure what the point is of draining the battery to 50% and charging the phone while it's powered off.
I've effectively paid $75 for a charger cable and 30w adapter because I've disconnected them from the Pixel Stand 2 to charge my phone because it's not dependable.
What's it take to get some movement or update on this bug? Litigation?
I've effectively paid $75 for a charger cable and 30w adapter because I've disconnected them from the Pixel Stand 2 to charge my phone because it's not dependable.
What's it take to get some movement or update on this bug? Litigation?
ch...@gmail.com
Sorry to say, but I'm glad to find it isn't just me. My 6 Pro won't charge wireless either. It starts but then cuts off after 15 seconds or so.
br...@gmail.com
I just picked up a Pixel 6 Pro and am having same wireless issue as everyone else. I'm using the original Pixel Stand. I have an old Pixel 3XL that works just fine.
sc...@gmail.com
Yeah come on Google. I bought two Pixel Stand 2 charges for $140 and a wall charger for $30. I paid over $170 in chargers! Only one of the three works consistently. My phone will charge with wireless but it's very inconsistent.
an...@gmail.com
Build ID SP2A.220405.004
Use the latest and greatest Pixel Charge Stand 2nd gen.
At 24% and the charge rate is slowly dropping. At 2050mA (case removed) and 3.967V giving a 7W charge (got up to 16Watts at best).
Max was 4690mA @ 4.096V
If I plug it in with the charge and cable for the pixel stand gen 2 I get <1000mA
This is just terrible
Did a reboot.
Heat at 34C
For a $900 phone I understand why (cough, hate this) iPhone users complain about Android and why they never switch. You NEED to do better. WE need you to do better.
Now my phone back to 4590mA and 4.119 V so 18W on Pixel 6 Pro (supposedly gets to 23Watts, never seen it).
And back down again...it is so unreliable...
Use the latest and greatest Pixel Charge Stand 2nd gen.
At 24% and the charge rate is slowly dropping. At 2050mA (case removed) and 3.967V giving a 7W charge (got up to 16Watts at best).
Max was 4690mA @ 4.096V
If I plug it in with the charge and cable for the pixel stand gen 2 I get <1000mA
This is just terrible
Did a reboot.
Heat at 34C
For a $900 phone I understand why (cough, hate this) iPhone users complain about Android and why they never switch. You NEED to do better. WE need you to do better.
Now my phone back to 4590mA and 4.119 V so 18W on Pixel 6 Pro (supposedly gets to 23Watts, never seen it).
And back down again...it is so unreliable...
ba...@gmail.com
Build number S3B1.220420.005
It stopped charging couple of days back. No changes to the setup (same build number, same charger, same case), no new apps.
I have a bug report generated but I'm not sure I can post it here (it might contain sensitive data?).
It stopped charging couple of days back. No changes to the setup (same build number, same charger, same case), no new apps.
I have a bug report generated but I'm not sure I can post it here (it might contain sensitive data?).
vd...@gmail.com
After updates, my pixel 4 doesn't charge wirelessly too. It starts but then shuts off. It charges for a couple of seconds or less, then doesn't respond to wireless charging.
tr...@gmail.com
"After updates, my pixel 4 doesn't charge wirelessly too. It starts but then shuts off. It charges for a couple of seconds or less, then doesn't respond to wireless charging."
I have the exact same issue after the most recent update to Android
I have the exact same issue after the most recent update to Android
lu...@comcast.net
I am also having the issue with my Pixel 6 pro, worked with support and received another phone under warranty. new phone has the same issue as well. 5 different wireless qi chargers tested and none of them work with this phone but work with all the other phones in the house. It blows my mind Google would have this issue on THEIR flagship phone with THEIR OS. For sure seems to be something with the last couple of updates or security fixes.
ch...@gmail.com
ed...@gmail.com
6 Pro is my first and LAST Pixel. Completely absurd that months later there is no fix for this wireless charging issue on what is allegedly a flagship phone.
sy...@gmail.com
Mine same problem. Put it on my wireless charger it tells me it's charging but when I take it off the charger the next morning it didnt charge one bit. Sometimes it does work. And sometimes it charges only half and then stops. What's wrong with this phone. How hard can it be to fix this for a billion dollar company?
et...@gmail.com
I have a pixel 6. Just bought a BMW x5 with wireless charger. The charger light turns on and off, the phone heats, but will not charge.
gb...@heyglide.com
New Pixel 6 Pro (two weeks old) - At first wireless charging worked fine for about a week or so. For the last week or so it stopped charging on the wireless device, no matter what the charge state of the battery. The light on the charger blinks indicating, according to the charger instructions, that there is an object between the charger and the phone. This shows even if the phone, without a case, is placed on the charger.
hi...@gmail.com
Still an issue for me on P6P
I have tried it on the charger mode by leaving it off for 15+ minutes on the charger, this did not activate the charging mode and the wireless charger was just blinking its status LED as if a fault.
Plugging the P6P into the cable to acticate charger mode worked so I am fairly confident this is purely the device at fault as it still doesnt work on my other wireless charger but my old XIaomi phone does work.
Bug report generated:
https://drive.google.com/file/d/1BEP-lt3D25aWqzy6RkDgvju2W4E-krmJ/view?usp=sharing
This was affecting me in previous builds so its not just related to this very latest Quarterly beta release.
Ive tried disabling adaptive charging and in some rare scenarios it would actually attempt to charge for < minute but would stop again, couldnt reliably reproduce it but its currently 100% impossible to charge this wirelessly to anything useful.
The battery life of the 6P on mobile data is so bad I use wireless charging to keep it topped up during the day to make it, Its a significant feature I use so really want this resolved as a priorty bug.
Can someone at google confirm they have managed to replicate this? It seems really simple as it just doesnt work at all so I would hope since its affecting several people here that it should just be a case of putting a dev device on charger.
I have tried it on the charger mode by leaving it off for 15+ minutes on the charger, this did not activate the charging mode and the wireless charger was just blinking its status LED as if a fault.
Plugging the P6P into the cable to acticate charger mode worked so I am fairly confident this is purely the device at fault as it still doesnt work on my other wireless charger but my old XIaomi phone does work.
Bug report generated:
This was affecting me in previous builds so its not just related to this very latest Quarterly beta release.
Ive tried disabling adaptive charging and in some rare scenarios it would actually attempt to charge for < minute but would stop again, couldnt reliably reproduce it but its currently 100% impossible to charge this wirelessly to anything useful.
The battery life of the 6P on mobile data is so bad I use wireless charging to keep it topped up during the day to make it, Its a significant feature I use so really want this resolved as a priorty bug.
Can someone at google confirm they have managed to replicate this? It seems really simple as it just doesnt work at all so I would hope since its affecting several people here that it should just be a case of putting a dev device on charger.
sc...@gmail.com
What needs to be done to prioritize this for Google? What needs to be done to get a supervisor to come onboard and care about this? How can we get Google's attention? We are clearly making the issue known and yet they refuse to acknowledge it.
bu...@gmail.com
This from the pixel phone support team - seems to have fixed the wireless charging not working, at least for now
) Please make sure the device battery level is 80% or lower. If not, please discharge this level or lower.
2) Verify that the device does not feel hot to touch.
3) Ensure the wireless charger is plugged in and is working normally.
4) Power off the Pixel.
5) Place the Pixel onto the wireless charger.
6) The device will boot and start the off-mode charging. You should notice the "starburst" animation as it charges, which also shows the battery level.
7) Tap lightly on the power button to check battery level. You should see the Starburst animation for a few cycles and then the screen will turn off on its own.
8) Let the Pixel remain charging for at least 15 minutes.
) Please make sure the device battery level is 80% or lower. If not, please discharge this level or lower.
2) Verify that the device does not feel hot to touch.
3) Ensure the wireless charger is plugged in and is working normally.
4) Power off the Pixel.
5) Place the Pixel onto the wireless charger.
6) The device will boot and start the off-mode charging. You should notice the "starburst" animation as it charges, which also shows the battery level.
7) Tap lightly on the power button to check battery level. You should see the Starburst animation for a few cycles and then the screen will turn off on its own.
8) Let the Pixel remain charging for at least 15 minutes.
ky...@gmail.com
"This from the pixel phone support team - seems to have fixed the wireless charging not working, at least for now
) Please make sure the device battery level is 80% or lower. If not, please discharge this level or lower.
2) Verify that the device does not feel hot to touch.
3) Ensure the wireless charger is plugged in and is working normally.
4) Power off the Pixel.
5) Place the Pixel onto the wireless charger.
6) The device will boot and start the off-mode charging. You should notice the "starburst" animation as it charges, which also shows the battery level.
7) Tap lightly on the power button to check battery level. You should see the Starburst animation for a few cycles and then the screen will turn off on its own.
8) Let the Pixel remain charging for at least 15 minutes. "
Definitely not doing this to charge my phone. How about a better solution from Not-the-Pixel-Support-team:
1. Unplug USB-connector from back of wireless charger.
2. Plug phone directly to cable.
Better yet how about an actual solution?
) Please make sure the device battery level is 80% or lower. If not, please discharge this level or lower.
2) Verify that the device does not feel hot to touch.
3) Ensure the wireless charger is plugged in and is working normally.
4) Power off the Pixel.
5) Place the Pixel onto the wireless charger.
6) The device will boot and start the off-mode charging. You should notice the "starburst" animation as it charges, which also shows the battery level.
7) Tap lightly on the power button to check battery level. You should see the Starburst animation for a few cycles and then the screen will turn off on its own.
8) Let the Pixel remain charging for at least 15 minutes. "
Definitely not doing this to charge my phone. How about a better solution from Not-the-Pixel-Support-team:
1. Unplug USB-connector from back of wireless charger.
2. Plug phone directly to cable.
Better yet how about an actual solution?
hi...@gmail.com
Those steps are for charging mode, it essentially is to remove the issue of an app causing it.
I can confirm that doesn't work at all so maybe it will work for some but definitely doesn't for me.
I submitted my bug report and tried those steps there is nothing else I can do, can't believe there hasn't been any response from a Google employee for almost a month now... This is a real issue!
I can confirm that doesn't work at all so maybe it will work for some but definitely doesn't for me.
I submitted my bug report and tried those steps there is nothing else I can do, can't believe there hasn't been any response from a Google employee for almost a month now... This is a real issue!
pl...@gmail.com
Tried those steps and yeah it wirelessly charges while powered off. I left it on for about 45min.
I then powered the phone back on and put it on the wireless charger. It took 10min to go from 84-85%. Phone became hot during this time - yeah I'm sure this is fantastic for battery longevity.
I then powered the phone back on and put it on the wireless charger. It took 10min to go from 84-85%. Phone became hot during this time - yeah I'm sure this is fantastic for battery longevity.
ma...@gmail.com
What would be the Best Hash tag... We bring this to Tweeter!
#BokenPixel6WirelessCharging?
#Pixel6NoWirelessCharging
#LastPixelEver
It need more attention, What media should cover this the best ? Now theres only news for the Pixel 7 or 6a...
Deffinitly need some word from the Dev...
#BokenPixel6WirelessCharging?
#Pixel6NoWirelessCharging
#LastPixelEver
It need more attention, What media should cover this the best ? Now theres only news for the Pixel 7 or 6a...
Deffinitly need some word from the Dev...
lu...@comcast.net
I have had luck with getting my phone to charge, not sure if it will work for others but usually my phone will only charge a few percent and then stop on 5 different chargers. I have done this process for the last 2 nights and my phone has charged fully each night. 1. Restart Phone. 2. log back into phone to start it. 3. lock phone and place on charger. I also turned off the adaptive charging in settings which never helped but thought I would mention it as well. The fact this worked for me for two nights for sure makes me think this is a software/firmware bug. Maybe a system app or service crashes throughout the day and doesn't restart, i don't know. Since Google support here is of no help, Ill try to trace down the issue more. Since it seems to only be effecting 67 people in this thread, I guess that's why this isn't resolved yet. here is some of the info on my phone, maybe we can trace down a common cause.
Build:SP2A.220505.002
Security Update: May 5, 2022
Kernel Version: 5.10.66-android12-9-00007-g66c74c58ab38-ab8262750
Model Pixel 6 Pro Unlocked-Bought from Google
Hardware version: MP1.0
Build:SP2A.220505.002
Security Update: May 5, 2022
Kernel Version: 5.10.66-android12-9-00007-g66c74c58ab38-ab8262750
Model Pixel 6 Pro Unlocked-Bought from Google
Hardware version: MP1.0
ch...@gmail.com
ref comment 155 (https://issuetracker.google.com/issues/223539243#comment155
)
mine is this [this is the replacement phone google sent me after reporting
the issue the first time, with a "guarantee" that it would work fine.]
Build:12 (SP2A.220405.004)
Security Update: April 5, 2022
Model Pixel 6 Pro Unlocked-Bought from Google
running on Verizon and TracFone (dual-SIM setup).
On Wed, May 25, 2022, 8:49 AM <buganizer-system@google.com> wrote:
)
mine is this [this is the replacement phone google sent me after reporting
the issue the first time, with a "guarantee" that it would work fine.]
Build:12 (SP2A.220405.004)
Security Update: April 5, 2022
Model Pixel 6 Pro Unlocked-Bought from Google
running on Verizon and TracFone (dual-SIM setup).
On Wed, May 25, 2022, 8:49 AM <buganizer-system@google.com> wrote:
lu...@comcast.net
So after some testing and finding this url: https://piunikaweb.com/2022/04/11/google-pixel-6-6-pro-wireless-charging-not-working-issue-surfaces/ my phone also will try to wireless charge to about 1000Ma and then drop down to about 20 to40 ma if not less. it will do this a couple of times until it just stays in the 40 MA range. So it seems it has to be something in the firmware/software thats blocking it. why its only effecting certain devices, who knows.
ro...@gmail.com
My p6P also started having this issue about 2 weeks ago.
jw...@gmail.com
Several weeks ago I wasn't able to charge wirelessly. It was working before with no issues at all.
I have a P6P in the Spigen case. I was using a INIU charger base that has been tested with other phones after the P6P refused to work with it.
The phone acts like a charger is connected, showing the % on screen and the plug in animation, but it never charges.
I have a P6P in the Spigen case. I was using a INIU charger base that has been tested with other phones after the P6P refused to work with it.
The phone acts like a charger is connected, showing the % on screen and the plug in animation, but it never charges.
ch...@gmail.com
Google support said it's an acknowledged issue and that they were expecting
a fix in an upcoming release.
On Sat, May 28, 2022, 11:59 PM <buganizer-system@google.com> wrote:
a fix in an upcoming release.
On Sat, May 28, 2022, 11:59 PM <buganizer-system@google.com> wrote:
hi...@gmail.com
Its been an acknowledged issue for months now, multiple bug reports and debug steps given and yet google go quiet once given all the information... I cant believe such a basic function can be broken for months and isnt a top priority but I guess thats the same as modem performance being terrible and being "fixed" every update.
Very disapointing experience thus far, I dont expect things to be fixed immediately but this is pretty significant timeframe and multiple people have provided bugreports at every step so there isnt anything else we can do.
Very disapointing experience thus far, I dont expect things to be fixed immediately but this is pretty significant timeframe and multiple people have provided bugreports at every step so there isnt anything else we can do.
ch...@gmail.com
True. I had to link to this bug tracker on my most recent email to support.
I really do hope they fix it. Their last response to mine was that it was
now a known issue to be fixed in the future. 😩
On Tue, May 31, 2022, 8:07 AM <buganizer-system@google.com> wrote:
I really do hope they fix it. Their last response to mine was that it was
now a known issue to be fixed in the future. 😩
On Tue, May 31, 2022, 8:07 AM <buganizer-system@google.com> wrote:
ad...@google.com
Can you check if there is anything wrong with the phone back cover where the charging coil is located?
Like the back cover is damaged or something else?
Like the back cover is damaged or something else?
hi...@gmail.com
No damage on mine from what I can see, it broke after an update if I recall correctly.
The only thing I have left to try is factory reset but didn't want to do that as i need it right now.
Will have to try that tonight if I can.
The only thing I have left to try is factory reset but didn't want to do that as i need it right now.
Will have to try that tonight if I can.
da...@gmail.com
My issue has gotten worst. Not only does it no longer charges, it decharges faster while on a wireless charger. I left my Pixel 6 phone on a wireless charger overnight and it went down 30%. I suspect it's the disconnect and reconnecting from wireless charger that is draining the battery faster. I'm going back to Samsung as soon as a reasonable tradein offer is available.
jf...@gmail.com
Add me to the list. In my car running android Auto wirelessly and trying to charge result in the same behavior. Charges for a few mins and then get the connected and not charging message. I am suspecting its a temperature issue/software/firmware.
I have an old 10 watt micro-USB wall charger works 100% of the time as long as the phone is not warm to start the session. If to hot I get this message and once it cools down it begins to charge. I have several other qi certified wireless pads that work when the phone is cool. I am super disappointed as I upgraded from my 5a 5g for wireless charging in my car to go with Wireless Android Auto.
I have an old 10 watt micro-USB wall charger works 100% of the time as long as the phone is not warm to start the session. If to hot I get this message and once it cools down it begins to charge. I have several other qi certified wireless pads that work when the phone is cool. I am super disappointed as I upgraded from my 5a 5g for wireless charging in my car to go with Wireless Android Auto.
lu...@comcast.net
So I sent my replacement phone that they sent me in to get repaired for this issue and they agreed that they duplicated the issue and fixed it and sent the phone back to me. Still the issue is happening. Google, Google repair and the google employees on this tracker are a joke. If they haven't figured out the issue with these multiple bug reports they don't deserve to be in their positions. If they have figured out the issue, why is there no communication on it, what is causing the issue and when the next build will drop that will have these fixes implemented.
ja...@gmail.com
Mark me down as another victim of this issue. Everything was working fine on my Pixel 6 Pro and Pixel Stand 2. When on the stand the phone just gets hot and shows the charging icon. When checking Battery under Settings, I see Charging and Not Connected. My phone does not charge but loses it.
I can confirm the phone charges just like it did before by following the steps above by powering off the phone and placing it on the Pixel Stand 2. This indicates to me it is software and not hardware related.
PLEASE HELP!
I can confirm the phone charges just like it did before by following the steps above by powering off the phone and placing it on the Pixel Stand 2. This indicates to me it is software and not hardware related.
PLEASE HELP!
op...@gmail.com
me too. same problem with #168 also wired charging will not charge above 1Amp
i just contacted google support, they say they will email back with warranty options but after seeing
i really want to be #teempixel but this kind of not helping
i just contacted google support, they say they will email back with warranty options but after seeing
i really want to be #teempixel but this kind of not helping
ar...@gmail.com
Add me to the list. I have a Pixel 6 Pro and wireless charging work fine since I bought it last year. Wireless charging stop working all the sudden few weeks ago in May. I have tired different wireless chargers and same result. My wife Pixel 3XL wireless charging works fine on all wireless chargers so we know it not the chargers itself. I did try to wireless charging it under safe mode but same result.
db...@gmail.com
Having a charge issue on pixel 6 pro. Purchased a new Mazda cx50 and had a qi wireless charger. I had a message that wireless charging was not working on the car display. Thought it was the case but didn't change without. Did some research and found that turning NFC off may resolve the issue. It did connect and on the the phone it shows its charging, but it does not actually charge. I've tried it with and without the case.
db...@gmail.com
Update to previous comment. My phone charges fine on the pixel stand.
ga...@gmail.com
I purchased a brand new Pixel 6 Pro and to my surprise the wireless charging does not work. This is my first google Pixel Phone and first ever Wireless chaging Phone. Really a disappointing situation!!
The battery status shows "Connected, Not Charging". After Switching off the Phone, I Noticed it was wirelessly Charging. In 8 min i saw an increase of 2% battery. So I switched on the Phone and for Initial 30 sec the battery showed Wirelessly Charging, after that again it shows "Connected, Not charging"
@developers - Please resolve the issue at the earliest.
The battery status shows "Connected, Not Charging". After Switching off the Phone, I Noticed it was wirelessly Charging. In 8 min i saw an increase of 2% battery. So I switched on the Phone and for Initial 30 sec the battery showed Wirelessly Charging, after that again it shows "Connected, Not charging"
@developers - Please resolve the issue at the earliest.
re...@gmail.com
POSSIBLE FIX - Pixel 6 Pro: I turned off NFC, put the phone on the wireless charger for about 30 seconds and it started charging again. Turned NFC back on, removed phone from wireless charger, placed back on wireless charger again, and it is working as it always has. There's some software bug I think that's causing this issue. Whomever wrote comment 171, thank you.
hi...@gmail.com
That fix does not work for me unfortunately.
Will a Google rep actually respond anytime soon? It's been a long time since last person responded, not moved on from assigned yet there have been loads of bug reports and it's a core feature of the phone.
Will a Google rep actually respond anytime soon? It's been a long time since last person responded, not moved on from assigned yet there have been loads of bug reports and it's a core feature of the phone.
br...@gmail.com
Issue is still present on Android 13 Beta Build Number TPBB.220414.018
It does work to charge when the phone is off, which is incredibly impractical.
I turned off NFC like suggested above, it says it is charging but the battery % goes down not up over time.
Google, why the radio silence? Why are you offering people repairs when this is obviously a software problem?
It does work to charge when the phone is off, which is incredibly impractical.
I turned off NFC like suggested above, it says it is charging but the battery % goes down not up over time.
Google, why the radio silence? Why are you offering people repairs when this is obviously a software problem?
ga...@gmail.com
Here are my test results:
1. Turn Off the Phone and Put on Wireless Charge - Works
2. Put on Charger, Turn Off NFC - Does not Work
3. Safe Mode - Does not Work
4. Put phone on Airplane mode - Does not work
5. Factory Reset Phone and Try again - Worked till phone was being setup after that stopped working.
1. Turn Off the Phone and Put on Wireless Charge - Works
2. Put on Charger, Turn Off NFC - Does not Work
3. Safe Mode - Does not Work
4. Put phone on Airplane mode - Does not work
5. Factory Reset Phone and Try again - Worked till phone was being setup after that stopped working.
jt...@gmail.com
This is bad, I'm having the same problem with my Pixel 6 Pro
Is there anything we can do?
I had almost all pixels phone and this is the first one that, it start charging wirelessly and just stops after a couple of percent.
Is there anything we can do?
I had almost all pixels phone and this is the first one that, it start charging wirelessly and just stops after a couple of percent.
ve...@google.com
lu...@comcast.net
Looks like the June update has been pushed OTA, Not sure it fixes our issue as the bugfix notes do not specify our issue. Anybody receive the OTA update yet and can report if it has been fixed? https://support.google.com/pixelphone/thread/166222682/google-pixel-update-june-2022?hl=en-GB
If not it looks like beta for Android 13 beta 3 has been released as of today I believe. I can try to download it and see if the issue has been fixed in that version.
If not it looks like beta for Android 13 beta 3 has been released as of today I believe. I can try to download it and see if the issue has been fixed in that version.
hi...@gmail.com
Can confirm it didn't fix anything in the latest OTA.
lu...@comcast.net
I have also tried the the Android 13 Beta 3 build TPB3.220513.07 with ANdroid security patch of June 5th. So the fact that google said they were aware of the issue and it would be in a future build seems like they are either full of it or the build it will be in will be at least another 3 months. I will try some custom roms and see if there is anything that works and I will report back.
Mi...@el-mauer.de
Comment has been deleted.
df...@gmail.com
Yes the same for me... Pixel 6 Pro, Android 13 Beta 3.......
I can see it discharging on wireless charger between -30mA and -500 mA
So maybe it will charge a litte, when screen is of...
Mike
I can see it discharging on wireless charger between -30mA and -500 mA
So maybe it will charge a litte, when screen is of...
Mike
df...@gmail.com
Also had the screen of a while... charging wireless for 1h and 5 minutes gave me +87 mAh -> 0%
7s...@gmail.com
I've had the same problem. Wireless Charging stopped working after 3/4 months on all my chargers. It hasn't made a difference if the phone was on or off. It said it would charge (just the bolt icon, not the "Charging wirelessly" on the lock screen), but it wasn't. Factory resets haven't made it work either. I then had it for repair the last weeks. The first time they sent it back (to the local retailer), saying everything was working and that they haven't done anything. We tested it at the local store, found out it doesn't work and they've sent it back in and now it came back working again with the same Android patch level/build number. They said they swapped some parts on the mainboard. Also the serial number and IMEI has changed. Looks like a hardware problem to me.
be...@gmail.com
Yes, almost 100% à hardware issue. Google is not saying anything for fear of a class action law suit demanding the Pixel phones people spend almost $1k for are replaced.
vi...@google.com
Please provide the bugreport captured immediately after reproducing the issue for us to further investigate this issue. Unfortunately the issue will be closed within 7 days if there is no further update.
st...@gmail.com
It's been over 3 months and there are over 100 comments in this issue, and you're saying you're going to close it without providing a fix? Sounds pretty shady... It's pretty disappointing that the Google engineering team can't/won't fix their mistake...
Since my first comment in this thread (https://issuetracker.google.com/issues/223539243#comment124 ), my phone has completely stopped connecting to any of my wireless chargers, even when applying light pressure between the phone and charger. It won't charge or connect regardless of the battery level or the phone being powered on/off.
Here's the bug report that I mentioned in my last comment:
https://drive.google.com/file/d/1IIpQ3KSEXsO6Oe1ZJO80f9f-bq7jGQws/view?usp=drivesdk
I'm going to try keeping this thread alive until Google fixes the problem or provides new phones that work...
Since my first comment in this thread (
Here's the bug report that I mentioned in my last comment:
I'm going to try keeping this thread alive until Google fixes the problem or provides new phones that work...
hi...@gmail.com
See
I'm sorry but many of us have provided you with bug reports how can you even come to the confusion this is sensible to close??
This has been waiting on you guys for a substantial amount of time, we cannot give you any more information.
Sorry but this is a joke, we done as much as possible to give you the info to fix this on a "premium" handset which shouldn't even be broken as it's such a basic feature!
I'm sorry but many of us have provided you with bug reports how can you even come to the confusion this is sensible to close??
This has been waiting on you guys for a substantial amount of time, we cannot give you any more information.
Sorry but this is a joke, we done as much as possible to give you the info to fix this on a "premium" handset which shouldn't even be broken as it's such a basic feature!
on...@gmail.com
Comment has been deleted.
on...@gmail.com
Wireless charging on my Pixel 6 stopped working for no reason a few days before the security update on June 5, 2022. Previously it worked without problems. The battery icon on the home screen indicates charging, but there is no "charging wirelessly" on the lock screen. The charger also indicates charging. When the battery setting is opened, it says "connected, not charging". So the mobile phone pairs with the charger but does not charge the battery. Problem still continues.
Test report:
It does not work on three different chargers. Like I said, before it worked on the same chargers.
Factory reset - charging does not work
Turn off the phone and charge - does not work
Safe mode - does not work
Test report:
It does not work on three different chargers. Like I said, before it worked on the same chargers.
Factory reset - charging does not work
Turn off the phone and charge - does not work
Safe mode - does not work
au...@gmail.com
This is an issue for me as well. It works most of the time on my gen1 pixel stand. In my car with 3 different QI chargers it shows the same behavior. When placed on the charger it starts to charge, then will cut out charging, and may or may not resume eventually. Pixel 6 PRO, GM built in wireless charger, Spigen wireless charger, gumosh wireless charger. All with and without the official google translucent case.
ma...@gmail.com
Ha ha this is absurd. Now Google threatens to close the issue. Thank goodness I returned my Pixel 6 Pro on day 28 of the 30 day return period. Now I have another phone, with nearly the same specs, everything works perfectly, and it was a couple hundred dollars less.
ch...@gmail.com
How can this be closed? This is an active issue on what is considered a flagship device. My phone has the same issues described above where wireless charging cuts out intermittently and then ceases
sc...@gmail.com
Yeah this situation is rather disgraceful. I am getting the same issues as
everyone else. Says it's charging but isn't except for a small amount of
the time where it will charge but slowly. How can this be escalated with
Google management? I don't want this to become a class action lawsuit but
I feel this must be taken seriously and addressed by Google. I love my
pixel and even my iPhone friends think the camera is amazing.
Unfortunately however issues like this are ruining what would otherwise be
an amazing experience.
On Tue, Jun 14, 2022, 8:33 AM <buganizer-system@google.com> wrote:
everyone else. Says it's charging but isn't except for a small amount of
the time where it will charge but slowly. How can this be escalated with
Google management? I don't want this to become a class action lawsuit but
I feel this must be taken seriously and addressed by Google. I love my
pixel and even my iPhone friends think the camera is amazing.
Unfortunately however issues like this are ruining what would otherwise be
an amazing experience.
On Tue, Jun 14, 2022, 8:33 AM <buganizer-system@google.com> wrote:
ma...@gmail.com
I have made 2 bug report without any feed back from Google. Just some simple we are still investigating..bla bla I contacted support and a new phones is on the way... Refurbished on hopefully it's not a used one... Will repport back here once received and test...
sh...@gmail.com
My Pixel 6 pro was charging wirelessly until May 2022 and since then stopped charging wirelessly. While the phone charges when connected directly to a USB-C connector, as soon as I put it on the stand, the white LED on the pixel stand Gen 2 will pulsate and will pulsate my phone display as well. I further noted that the Pixel Stand Bluetooth connection will constantly drop and reconnect to be in sync with the pulsating white LED light on the stand. I then took it upon myself to investigate this further by doing the following with no success:
1. Deleted recently installed apps to determine if any 3rd party apps were causing this issue
2. Turned on safe mode (it actually charged wirelessly in safe mode briefly, but the issue came back in subsequent safe mode boots)
3. Factory reset the phone and tried it that way and issue came back
4. Turned off the phone and put it on the stand. Still wouldn't charge. Infact the phone display will show pulsating ring with charge percentage with no progress even after an hour on the stand.
5. Turned off adaptive charging without success with wireless charging
6. Factory reset the phone again with just the apps that google sent (didn't load any of the apps from my play store library), again no success with wireless charging.
Questions that doesn't make sense to me are the following:
1. If this was an hardware issue, why did the phone charge wirelessly without any flaws when I bought this back in Oct/Nov of 2021.
2. It continued to operate (charge wirelessly) with all the apps I had installed for severely months until recently (coincidently till recent security patch/updates)
3. Other phones that I have seem to work just fine when I put them on the Gen 2 stand (so the stand seem to operate just fine)
My personal conclusion is that something Google did with the security patch/updates seem to have broken the bluetooth radio/wireless charging and/or damaged some firmware related to wireless charging chip. Regardless, this is very frustrating that we spend $1000.00 and get a flagship phone and within few months we end with a hardware that is performing below par. It further infuriates me that having supported and continuing to stay with Google since their 1st gen Nexus phone and up until Pixel 6 pro now, somehow Google hasn't got its act together when it comes to putting together a strong hardware with a solid software. I sincerely hope Google fix this issue in short order before they loose a long term Google fan cub member like me.
1. Deleted recently installed apps to determine if any 3rd party apps were causing this issue
2. Turned on safe mode (it actually charged wirelessly in safe mode briefly, but the issue came back in subsequent safe mode boots)
3. Factory reset the phone and tried it that way and issue came back
4. Turned off the phone and put it on the stand. Still wouldn't charge. Infact the phone display will show pulsating ring with charge percentage with no progress even after an hour on the stand.
5. Turned off adaptive charging without success with wireless charging
6. Factory reset the phone again with just the apps that google sent (didn't load any of the apps from my play store library), again no success with wireless charging.
Questions that doesn't make sense to me are the following:
1. If this was an hardware issue, why did the phone charge wirelessly without any flaws when I bought this back in Oct/Nov of 2021.
2. It continued to operate (charge wirelessly) with all the apps I had installed for severely months until recently (coincidently till recent security patch/updates)
3. Other phones that I have seem to work just fine when I put them on the Gen 2 stand (so the stand seem to operate just fine)
My personal conclusion is that something Google did with the security patch/updates seem to have broken the bluetooth radio/wireless charging and/or damaged some firmware related to wireless charging chip. Regardless, this is very frustrating that we spend $1000.00 and get a flagship phone and within few months we end with a hardware that is performing below par. It further infuriates me that having supported and continuing to stay with Google since their 1st gen Nexus phone and up until Pixel 6 pro now, somehow Google hasn't got its act together when it comes to putting together a strong hardware with a solid software. I sincerely hope Google fix this issue in short order before they loose a long term Google fan cub member like me.
mo...@gmail.com
My Pixel 6 Pro was charging just fine on both of my first gen Pixel Stands until the night of June 12th. I can confirm this isn't an issue with the Pixel stand, since my old Pixel 3 XL charges just fine. Installing Ampere shows when on the Pixel stand that it is powered but "Not Charging". Removing it from the stand, unplugging the Pixel Stand from the Google charger, and plugging the charger into the phone via USB-C allows the phone to charge normally. Initially it starts charging at ~900ma and after a minute or two it bumps up to 2410ma.
This occurs with and without the case on the phone, and until the night of June 12th the phone charged flawlessly with the case on.
This occurs with and without the case on the phone, and until the night of June 12th the phone charged flawlessly with the case on.
sq...@gmail.com
My P6 Pro wireless charging function suddenly stopped working in may. All my wireless chargers were doing @1.5 Amps and know either it says Connected, not charging or the charging speed is less than 0.5 amps and the phone discharges faster than charging
ch...@gmail.com
Should this problem be referred to the FTC? Google is advertising wireless charging that is clearly not working for many people within the warranty period of the phone. All their engineers are too lazy to replicate the wide spread problem. Does no Google engineer use the pixel 6 pro with a wireless charger? How does Google test the Pixel Stand 2 internally? Do all Google employees use iPhones that they are unaffected by this issue?
I never commented on this thread despite not having working wireless charging since December. I purchased my phone with two new wireless chargers and I think at this point Google should be compensating me for the money I wasted on the chargers I can't use.
I have owned every pixel phone and have never been as disappointed in Google as I am today. This is complete disregard of the consumer by a multi billion dollar company.
After months of Google developers ignoring this ticket they now threaten to close it within 7 days. Shame on you!!!
I never commented on this thread despite not having working wireless charging since December. I purchased my phone with two new wireless chargers and I think at this point Google should be compensating me for the money I wasted on the chargers I can't use.
I have owned every pixel phone and have never been as disappointed in Google as I am today. This is complete disregard of the consumer by a multi billion dollar company.
After months of Google developers ignoring this ticket they now threaten to close it within 7 days. Shame on you!!!
ga...@gmail.com
I agree, we need to report it to some authority or sue Google for false advertising and ask for compensation for mental harrasment, by not solving the issue.
ke...@gmail.com
I am experiencing the same thing. This happened on one Pixel Stand 2. I RMA'd the Pixel Stand 2, and the replacement charged just fine. Then, last week the new one stopped charging. It will initiate the other docking features like the ambient mode/photo frame, and it has a lightning bolt showing the charge is connected but it doesn't charge. I have a Pixel Stand 2 at home as well and have never had this issue on that unit, it charges fine every night.
on...@gmail.com
Comment has been deleted.
sm...@gmail.com
My Pixel 6 Pro has also stopped charging when placed on the wireless charger.
Been using original pixel stand just fine until 14/6/22 when I woke up to a phone that hasn't charged. Issue was same again the following night. Removed stand and charged with the cable just fine. When on stand it says charging but battery percentage does not increase. Tried without adaptive charging but still have same issue.
Been using original pixel stand just fine until 14/6/22 when I woke up to a phone that hasn't charged. Issue was same again the following night. Removed stand and charged with the cable just fine. When on stand it says charging but battery percentage does not increase. Tried without adaptive charging but still have same issue.
we...@gmail.com
Not sure if this the same issue I'm having. Pixel 5a.
After an update yesterday, wireless charging stopped working completely. I use it every day and it worked fine before.
I restarted again and it installed more updates, then it would work for a few seconds then the charger showed an error and it restarted.
It then cycled on and off every few seconds, for a while then just stopped charging again.
Later I stumbled across a forum where someone said it was because of adaptive charging and some dependency on alarms needing to be reset.
I thought "no way, how could that be related?"
But, just in case, today,
I went in and deleted all my alarms, in the built in clock app.
Then right away got a popup asking me to set a wake up and bed time, which I did.
I ignored the other options it presented, like setting a routine.
Immediately after that wireless charging started working.
So far it's working fine again, though it's only been a few hours.
After an update yesterday, wireless charging stopped working completely. I use it every day and it worked fine before.
I restarted again and it installed more updates, then it would work for a few seconds then the charger showed an error and it restarted.
It then cycled on and off every few seconds, for a while then just stopped charging again.
Later I stumbled across a forum where someone said it was because of adaptive charging and some dependency on alarms needing to be reset.
I thought "no way, how could that be related?"
But, just in case, today,
I went in and deleted all my alarms, in the built in clock app.
Then right away got a popup asking me to set a wake up and bed time, which I did.
I ignored the other options it presented, like setting a routine.
Immediately after that wireless charging started working.
So far it's working fine again, though it's only been a few hours.
th...@gmail.com
Wireless charger very slow,or stop's charging,need to charge directly.
br...@gmail.com
Woke up to find my phone on 7% after being on the stand all night. Restarting phone seemed to fix it
ma...@gmail.com
I am having the same problem. Tried the above. Works randomly but not consistently. Tried multiple chargers including public Qi chargers that work for other phones. "Connected, not charging"
we...@gmail.com
After seeming to work for a day, after setting up bed time,
wireless charging returned to charging for five seconds then showing an error light and restarting the charger, repeat...
It really seemed like it was something to do with the adaptive charging and bedtime/waketime.
But that was a red herring.
Now I have the same issue as everyone else.
wireless charging returned to charging for five seconds then showing an error light and restarting the charger, repeat...
It really seemed like it was something to do with the adaptive charging and bedtime/waketime.
But that was a red herring.
Now I have the same issue as everyone else.
we...@gmail.com
Atomi Qi chargers have two both the same. Blink blue and green to show error. then restarts charging for five seconds then stops and errors again.
Will randomly work for a few hours then stop again.
Happens with or without the case on.
Will randomly work for a few hours then stop again.
Happens with or without the case on.
lu...@comcast.net
I am reporting back after trying another custom rom. I switched to Graphene OS and it also had the same issue. After reading the above comment about the alarm, i fully disabled the built in clock app and used a 3rd party alarm app. Since doing so my phone has charged every night fully for the last 4 nights. Still not sure if that is a fix or not but my phone would of never have charged full a single night. When it does charge, it for sure isn't fast wireless charging but as long as regular wireless charging works. i will take it. I will update when it stops working again.
nh...@gmail.com
Pixel 6, just found that phone doesn't charging wirelessy even when battery icon looks like it is charging. It's disappointing.
ag...@gmail.com
Phone will not charge wireless. Joke! Can't believe they're ignoring this wide issue!
ma...@gmail.com
I have been in contact with google support and they have send me a new phone here what I have to ropport... (Spoiler its not resolve)
I received the new phone , before power it up, I when and put it on my Pixel Stand 2. After a few seconds pressing a short while the power button showed up 1% . I let the phone reach over 80% and then power it up and start configuring it. So wireless is working on the new phone.
All went well it was still charging during the config. All update done still charging wirelessly. I used it and charging wirelessly for 3-4 days. Yesterday, night I put the phone on my charger it show it start charging the phone became grey as usually and I when to bed... ( I use the wake alarm to wake up)
This morning the phone was at 13% so wireless was just dropping charge, no more wireless charging... I tried again my clock wireless charger and pixel stand 2 won't initiate charging.... Plug the phone no more time to test this morning...
The only thing I can observe I have change is enabling the beta program and the shortcut of the driving mode in the afternoon yesterday... I will try to reverse that to see...
I have tryed to disable the alarm and adaptative charging then reboot, still no wirelessw charging. Disable the Beta program and reinstall the regular store, reboot still no charging... Tryed in safe mode no charging.
Now I still have both phone in hand witch one should I send you back? I send this texte to the google support for instruction...
2 bug repports shared with : android-bugreport@google.com
https://drive.google.com/file/d/15rdR6ENkneviZCoVZaYGpSYbGiYTbSF4/view?usp=sharing
https://drive.google.com/file/d/16Ubr8r_g-2s2JSedfYZkgzDZ6H51YMJ2/view?usp=sharing
I received the new phone , before power it up, I when and put it on my Pixel Stand 2. After a few seconds pressing a short while the power button showed up 1% . I let the phone reach over 80% and then power it up and start configuring it. So wireless is working on the new phone.
All went well it was still charging during the config. All update done still charging wirelessly. I used it and charging wirelessly for 3-4 days. Yesterday, night I put the phone on my charger it show it start charging the phone became grey as usually and I when to bed... ( I use the wake alarm to wake up)
This morning the phone was at 13% so wireless was just dropping charge, no more wireless charging... I tried again my clock wireless charger and pixel stand 2 won't initiate charging.... Plug the phone no more time to test this morning...
The only thing I can observe I have change is enabling the beta program and the shortcut of the driving mode in the afternoon yesterday... I will try to reverse that to see...
I have tryed to disable the alarm and adaptative charging then reboot, still no wirelessw charging. Disable the Beta program and reinstall the regular store, reboot still no charging... Tryed in safe mode no charging.
Now I still have both phone in hand witch one should I send you back? I send this texte to the google support for instruction...
2 bug repports shared with : android-bugreport@google.com
lu...@comcast.net
So I believe I have traced down the issue with our wireless charging. I believe that wireless charging will stop working/slow if the temp of the phone gets out of range. Using "Fast Charger Pro " app and testing wireless charging my phone will actually Fast charge wirelessly if the phone is under 90 degrees F(32 C). About 90 to 92 degrees the phone will charge at "good" speed and above 92 the phone pretty much charges at "Bad" I have tested this many times by letting it wirelessly charge and watch the temp go up in the app and see the wireless charging rate go down. I can then rapid cool the phone and right away Fast wireless charging begins to work again instantly. Wireless Charging creates a lot of heat where using the cable to charge does not. When using a cable my phone never gets above 89F
I was testing this with my case off as cases can hold in a lot of heat on the phone. One work around solution i have found to work is the take off the case and have a fan pointed at the phone while its charging keeping the temp of the phone low. It is absurd that we would have to do this just to get wireless charging to work. I am assuming Google has changed something in the firmware with regards to temp/wireless charging throttling.
Not sure if there are more and more people each day with this issue as we are starting to get into warmer temps and ambient air temps are rising.
SO google needs to adjust this and fix this ASAP so I don't have to have a fan blowing on my phone just to use a main feature of this phone.
I was testing this with my case off as cases can hold in a lot of heat on the phone. One work around solution i have found to work is the take off the case and have a fan pointed at the phone while its charging keeping the temp of the phone low. It is absurd that we would have to do this just to get wireless charging to work. I am assuming Google has changed something in the firmware with regards to temp/wireless charging throttling.
Not sure if there are more and more people each day with this issue as we are starting to get into warmer temps and ambient air temps are rising.
SO google needs to adjust this and fix this ASAP so I don't have to have a fan blowing on my phone just to use a main feature of this phone.
lu...@comcast.net
I wanted to add to my previous comment, it also seems that fast wireless charging slows to normal wireless charging at around 90 percent as long as the battery is below 90F(32c). Not sure if others can download the app and test this as well. Its a free app.
sc...@gmail.com
I could test but I can't find an app specifically called Fast Charger Pro.
Could you attach a link or more description?
On Wed, Jun 22, 2022, 2:42 PM <buganizer-system@google.com> wrote:
Could you attach a link or more description?
On Wed, Jun 22, 2022, 2:42 PM <buganizer-system@google.com> wrote:
ad...@gmail.com
I have the same problem on my Pixel 6 Pro with the Pixel Stand 1 with the June update. It says "connected without charging" and gets hot but it doesn't charge.
to...@hopkettle.co.uk
Wireless charging on Gen 1 not working with my 6 Pro, if you put the phone on the charger it initially says adaptive charging but every morning when I wake up it has charged to a max of 43% from 15% approx. The phone also gets hot.
This has only started happening since the last security update.
This has only started happening since the last security update.
on...@gmail.com
Temperature is not a problem. Another Pixel 6 charges wirelessly in the same conditions without any problems, but mine does not charge at all - connected, does not charge. The charging problem occurred immediately, not gradually.
tg...@gmail.com
Pixel 6 Pro (SQ3A.220605.009.B1)
Was working until I updated to the June patch.
I am getting the Connected (Not Charging) issue.
Performed the Powered Off, charge test, and it actually discharges when doing this. At 77%, I shut my phone off and placed it on the charger. 15 minutes later it was at 76%. After 30 minutes it was at 75%. After 1 hour it was at 73%. Took the phone off the charger and after an additional hour it was still at 73%.
Here is my debug from before the test.
https://drive.google.com/file/d/1zZCrxFwbfXe9JUfAHTWXyeyHNTcMCADT/view?usp=sharing
Here is my debug from after the test.
https://drive.google.com/file/d/1zj4CcuUq8FQ5UxGuD3Igk6HbDa5t9bhD/view?usp=sharing
Was working until I updated to the June patch.
I am getting the Connected (Not Charging) issue.
Performed the Powered Off, charge test, and it actually discharges when doing this. At 77%, I shut my phone off and placed it on the charger. 15 minutes later it was at 76%. After 30 minutes it was at 75%. After 1 hour it was at 73%. Took the phone off the charger and after an additional hour it was still at 73%.
Here is my debug from before the test.
Here is my debug from after the test.
on...@gmail.com
I've found that "Battery Share" doesn't work with the wireless charge issue. When the "Battery Share" is turned on, the laid device does not charge, and the "Battery Share" turns off automatically after a while.
ga...@gmail.com
After reading the comment regarding Adaptive Charging. I disabled the Adaptive Charging and Wireless Charging Started working!!
I have a 10W Wireless charger and it went from 12% to 25% in like 30 min.
I saw the Charging speed kept varying between 250 mA and 850mA, with an Average of 711 mA, maybe because I was using the screen in between to check the speed.
But it worked!! Will share some more updates once I am able to reach more than 75% of charge.
I have a 10W Wireless charger and it went from 12% to 25% in like 30 min.
I saw the Charging speed kept varying between 250 mA and 850mA, with an Average of 711 mA, maybe because I was using the screen in between to check the speed.
But it worked!! Will share some more updates once I am able to reach more than 75% of charge.
sb...@gmail.com
Loved my 4XL and really regretting the trade in / upgrade to 6 Pro. Now I'm out the money and stuck with this thing. How has this not been corrected and why is this information not provided to the cell phone carriers selling the phones? They keep offering to replace the brand new device with a refurbished one to hopefully correct the issue which from the sounds of it won't.
on...@gmail.com
It doesn't help me even with the adaptive functions turned off. Still "connected, not charging".
je...@gmail.com
I'm also having trouble charging. Pixel 6 Pro w/ google TPU case, intermittent on pixel stand 2, does not charge in Tesla Model Y unless case removed, then intermittent and very slow. Samsung phones charge fine on both :/
hi...@gmail.com
I had disabled all smart charging and battery to see if it fixed it as others mentioned awhile ago and that did not fix it for me.
I have now opted into the android 13 beta and wireless charging is working again on my P6P.
Don't like having to run a beta OS to fix a basic feature (one of the features I use often) and am having a really laggy keyboard since update so while it's fixed for now I'm not sure I can stick this beta.
Also bodes terribly that they will just indirectly break it again and never test this before an update is put together judging by the responses so far from Google on this bug report, they accidentally fixed it in A13 beta...
I have now opted into the android 13 beta and wireless charging is working again on my P6P.
Don't like having to run a beta OS to fix a basic feature (one of the features I use often) and am having a really laggy keyboard since update so while it's fixed for now I'm not sure I can stick this beta.
Also bodes terribly that they will just indirectly break it again and never test this before an update is put together judging by the responses so far from Google on this bug report, they accidentally fixed it in A13 beta...
mf...@gmail.com
Lost all ability to charge wireless. Had been intermittent like other have stated, but not nothing...
hi...@gmail.com
I take it back, been duped as its not charging.
With Android 13 beta it is now showing the charging symbol on the battery and in settings it shows as "connected, not charging".
Absolute joke that this is still a problem since march now, everyone has given bug reports... what more do you want from us to investigate and fix such a basic feature? I will attempt to get the store to refund this but its too old now so maybe if they give a replacement it will work for a bit.
Far from being unreasonable, 3 months is plenty of time when you are provided with bug reports and have multiple people expericing it especially as its not an intermittent rare issue its constant.
With Android 13 beta it is now showing the charging symbol on the battery and in settings it shows as "connected, not charging".
Absolute joke that this is still a problem since march now, everyone has given bug reports... what more do you want from us to investigate and fix such a basic feature? I will attempt to get the store to refund this but its too old now so maybe if they give a replacement it will work for a bit.
Far from being unreasonable, 3 months is plenty of time when you are provided with bug reports and have multiple people expericing it especially as its not an intermittent rare issue its constant.
jo...@gmail.com
thought my wireless car charger was broken, bought another one. Same problem. Need to get this fixed!
br...@bilut.com
Comment has been deleted.
lu...@comcast.net
well I highly doubt this problem will ever get fixed, and google wont respond to any threads. I wish there was a way to get this elevated. maybe Class action lawsuit. Anyways the problem seems to have been going on all the way back to Nov of 2021 for users and google is just as silent. https://support.google.com/pixelphone/thread/135606916/my-pixel-6-will-not-charge-wirelessly?hl=en
sc...@gmail.com
Yes let's escalate this to a class action lawsuit. Does anyone know how to
go about starting that process? I've been part of them before but never
had to initiate one. I think we need to emphasize the importance of this
to Google. I'd really hope it doesn't turn into the situation with the
Nexus 6p where a class action lawsuit was necessary to gain relief for the
bootloop and battery issues.
On Tue, Jun 28, 2022 at 3:18 PM <buganizer-system@google.com> wrote:
go about starting that process? I've been part of them before but never
had to initiate one. I think we need to emphasize the importance of this
to Google. I'd really hope it doesn't turn into the situation with the
Nexus 6p where a class action lawsuit was necessary to gain relief for the
bootloop and battery issues.
On Tue, Jun 28, 2022 at 3:18 PM <buganizer-system@google.com> wrote:
sc...@gmail.com
I emailed one of the contacts from the Nexus 6p class action lawsuit. He was out of office so I emailed his coworkers.
ke...@gmail.com
You won't be able to participate in anything unless you opted out of arbitration back within a short period after buying the device. Just FYI
sc...@gmail.com
Hmm. Is this something new with Google? Did something change between the Nexus 6p issues and the Google Pixel 6? I'm assuming this was part of some agreement we accepted on activating the device?
ke...@gmail.com
Yes, it is new and is built into the TOS of your device.
fr...@gmail.com
First when my p6 pro did no longer charge wirelesssly, i bought two pixel stands gen2. it still does not charge properly. This bug is pissing me off to the point i want to replace my phone. last time i put it on the pixel stand gen2 at night the battery drained to 0, turned off, recharged the phone to 100% but there seems to be another software bug - the phone does not start itself for the set alarm... luckily i am my own boss, because i was way too late for work! google, please wake up, this is embarrassing!
jl...@gmail.com
I'm starting to think the problem is the camera bump on my Pixel 6. I have a third party wireless charger that has worked fine on all my other Pixels. It's a flat rectangular slab roughly phone sized. When my Pixel 6 is set down normally, I intermittently have this charging failure and I wake up to a dead battery. About a month ago I started turning the phone perpendicular to the charger so that the camera bump and foot end hang in the air. With careful placement to ensure that the wireless receiver is over the charger hot spot, it charges as expected.
I usually check again after a few minutes to make sure it is still connected and working. If so, it's good for the night.
I usually check again after a few minutes to make sure it is still connected and working. If so, it's good for the night.
le...@gmail.com
Reply to #246
But this happened to my pixel 4 too. Connected but not charging
But this happened to my pixel 4 too. Connected but not charging
ru...@gmail.com
My wireless charging is working!! BUT only when the phone and charger is in front of an air conditioner. When my car AC is in full blast (phone in front of vent) and the battery temp is <=32C wireless charging goes up to 1500ma (im using Ampere and Charge Monitor to track). Phone load includes BT music and google maps navigation. I think the wireless charging issue is tied into the larger device heat issue. Wireless charging does not seem to work well when the battery temp is higher than ~32C, but then the heat from the wireless increases the temperature and it stops charging.
I would like to know if anyone is tracking the correlation between their wireless charging sessions and battery temperature.
I would like to know if anyone is tracking the correlation between their wireless charging sessions and battery temperature.
lu...@comcast.net
I posted a little further up about the same thing. and at what degrees that it starts to slow as well as being able to charge if I have a fan pointed on the phone and charger. I have also noticed in playing around with a bunch of different chargers, my phone would show connected, not charging if it was a fast charger, but using a generic wall wart/cable but if i used the same fast charger with a QC2.0 wall wart and cable it would fast charge at around 1500ma until the temp of the battery reached above 32 degrees C. i think its a combination of all these issues. having to use a QC 2.o charger/cable and if you are able to get your phone to fast charge then trying to keep it cool while it charges. I am pretty sure its both a software and hardware issue. i think the tensor processor just runs too hot, even at idle and then with the heat of wireless charging causes it to slow or not charge at all due to firmware restrictions. i have been able to get my phone to wireless charge(Slow) using a samsung "fast charge" wall wart that has both 9.0v at 1.67 amps and5.0v 2.0a and a cheap off brand tzuni wireless charger 5352HD charger from home depot. I have been able to get my phone to Fast charge using a QC2.0 wall wart and cable as well as a USBC PD charger and cable with a 15W Yootech wireless charger F500C and having a fan pointed on the phone while it charges.I feel this is mostly a firmware issue but the heat of this phone at idle absolutely doesn't help the situation. My phone without a case and just using the camera for a few mins will get up to 99 degrees F, there's a lot wrong with the "flagship" phone. Not saying this would work for anyone else but its what works for me and its absolutely stupid we have to go to these lengths just to try to get wireless charging to work.
ru...@gmail.com
I see your posts now. Good to see the same temp points ~32C. The tensor does seem to run very hot, or at least the firmware is making it run that way. Another experiment that seems to validate the temp/wireless charging issue relationship:
1. Setup: Bring up phone temp to >40C by playing Diablo Immortal, then stop game
2. Place phone in wireless charger (15W) with wall plug of 9V
3. Verify phone is NOT not charging according to Ampere app
4. Cool down phone: Place phone and charger on top of an ice pack with a fan blowing air to phone
5. Phone did not start charging until temp was ~33C (but only 500ma)
6. Once phone reached <32C wireless charging reached =>1500ma
Attached graph from 'Charge Monitor' app as evidence.
1. Setup: Bring up phone temp to >40C by playing Diablo Immortal, then stop game
2. Place phone in wireless charger (15W) with wall plug of 9V
3. Verify phone is NOT not charging according to Ampere app
4. Cool down phone: Place phone and charger on top of an ice pack with a fan blowing air to phone
5. Phone did not start charging until temp was ~33C (but only 500ma)
6. Once phone reached <32C wireless charging reached =>1500ma
Attached graph from 'Charge Monitor' app as evidence.
lu...@comcast.net
I had the same results when i tested before, i used an upside down can of air to cool the back side of the phone and a fan. I feel like the phones wont fast charge or sometimes charge at all if the wireless chargers are not using an adapter that also has a 9v. it shouldn't be a requirement as all other phones don't have issues with the charger so for sure something in the firmware on that aspect. I have tested my phone when it is well below 32c and if im not using the correct combination off wall adapter and cable it wont charge. Not sure how Google could screw this up this badly. My other thought is that its intentional and they are trying to avoid the phones from catching fire while wireless charging because of poor design. Pretty sad when the phone was advertised 23W wireless charging with the Pixel Stand 2 when we can't even get 10/15w without having to use a fan.
ru...@gmail.com
Reverse Battery/Wireless Charging Temperature Test (from cold(27C) to hot(40C) to cold (32c))
Device: Pixel 6 Pro Build: SQ3A.220605.009.B1
1. From a cold battery temp of 27C begin wirelessly charging phone(15W wireless charger with 9V wall plug) (9V power draw verified using usb voltmeter)
2. Verified: wireless charging working. Using Ampere: starting charge with ~300ma then increased to >1500ma
3. Allowed phone to charge until temps reached ~40C
4. Phone is still wireless charging, but current had dropped to ~700ma
5. Increase battery temp further by playing Diablo Immortal until >40C then stop game
6. Based on Ampere, phone is now 'Not Charging'
7. Cooled phone by blowing fan towards it (room temp 24-25C)
8. When temps cooled down to <37C wireless charging started with ~700ma
9. As phone reaches down to 32C wireless charging current (using Ampere) has increased >~1500ma
Device: Pixel 6 Pro Build: SQ3A.220605.009.B1
1. From a cold battery temp of 27C begin wirelessly charging phone(15W wireless charger with 9V wall plug) (9V power draw verified using usb voltmeter)
2. Verified: wireless charging working. Using Ampere: starting charge with ~300ma then increased to >1500ma
3. Allowed phone to charge until temps reached ~40C
4. Phone is still wireless charging, but current had dropped to ~700ma
5. Increase battery temp further by playing Diablo Immortal until >40C then stop game
6. Based on Ampere, phone is now 'Not Charging'
7. Cooled phone by blowing fan towards it (room temp 24-25C)
8. When temps cooled down to <37C wireless charging started with ~700ma
9. As phone reaches down to 32C wireless charging current (using Ampere) has increased >~1500ma
lu...@comcast.net
what is interesting about the Temps and Charging is that when wired charging, even with the battery aboove 33C there isn't any throttle until about 36C but even then it continues to fast charge. So it must not be tied to just Temp but tied to Temp AND Wireless Charging state.
ru...@gmail.com
Ahh..I see...with Wired charging the phone will continue to charge even when battery temp is >40C but it might get throttled to a lower current draw. But with Wireless charging when the battery temp reaches ~>40C instead of just throttling the current draw its behavior is to STOP charging altogether.
on...@gmail.com
My pixel 6 won't charge even after cooling down. My colleague's Pixel 6 charges in the same conditions without any problems. It looks like the "temperature sensor" or something like that is damaged. Still, I hope it's a software/firmware bug and an update will fix it.
on...@gmail.com
I remind you that before the security update on June 5th, wireless charging worked fine.
ru...@gmail.com
Interesting...I have read of cases where users say that a factory reset have restored their ability to wirelessly charge, that might be the case if the software/firmware for regulating the wireless charging temperature.
ru...@gmail.com
on...@gmail.com
Reply to #258: see attached picture
ma...@gmail.com
I have the same issue since June Update. Have tried every potential solution mentioned in this thread. No joy.
sv...@gmail.com
I have also created a bug report: https://drive.google.com/file/d/1BlMNgp41QK6ucrvTwbdwZGygDQdVndPD/view?usp=drivesdk
In this case, charging worked until I had to pick up the phone (literally, so I removed it from the charger). When putting it back after one minute or so, charging did not resume, I tried to pick it up and put in on the charger multiple times, but it refused to charge. Sometimes the charger recognized the device (led turns on) but the device is not charging (and the led turns off after a few seconds).
Charger is the wireless charging pad built into my car (BMW 330e 2021).
In this case, charging worked until I had to pick up the phone (literally, so I removed it from the charger). When putting it back after one minute or so, charging did not resume, I tried to pick it up and put in on the charger multiple times, but it refused to charge. Sometimes the charger recognized the device (led turns on) but the device is not charging (and the led turns off after a few seconds).
Charger is the wireless charging pad built into my car (BMW 330e 2021).
va...@gmail.com
SECOND time this has happened following a monthly update since I got the Pixel 6 Pro last October....wireless charging ceases to work. C'mon Google....GET YOUR SH*T TOGETHER!!!
on...@gmail.com
Interesting fact: after the security update on June 5, in addition to wireless charging and battery sharing, the VÚB Mobile Banking application also does not work for me. Google Play says "Your device isnt compatible with this version". I had it installed and using it before.
sc...@googlemail.com
RMAd mine and got a repaired phone with another IMEI. So I think they replaced some hardware components. For now wireless charging is working. I am on the latest June updates. So it is definitely not an issue that has been introduced with latest SW updates.
sc...@googlemail.com
One more thing, RMA process in Germany only took 5 working days. Sent it to Poland on Monday and got the repaired phone on Friday.
sv...@gmail.com
@#264: To whom do you refer? Did you check my big report?
lu...@comcast.net
@264. This is not a hardware issue, or I am the worlds most unlucky person. My 5 month old phone had this happen, then the completely different phone I received when I did the RMA had the issue and When i had the phone sent back to google and it was "repaired" still has the issue. Sort this out instead of blaming the hardware. If it Is a hardware issue tell us exactly what part of the hardware has failed and why so the it can properly be replaced, don't just say the motherboard etc.
pl...@gmail.com
Is there anyone on this bug report who has RMA'd their phone and wireless
charging continues to work after extended use, beyond a week maybe? Because
the ones who have replied receiving a replacement have said wireless
charging continues to not work or stops working again. I want a definitive
answer as to what's wrong so that I don't have to go through support to do
basic troubleshooting, factory resetting my phone, and re-setting up the
replacement to be back where I started.
On Wed, Jul 6, 2022 at 2:51 PM <buganizer-system@google.com> wrote:
charging continues to work after extended use, beyond a week maybe? Because
the ones who have replied receiving a replacement have said wireless
charging continues to not work or stops working again. I want a definitive
answer as to what's wrong so that I don't have to go through support to do
basic troubleshooting, factory resetting my phone, and re-setting up the
replacement to be back where I started.
On Wed, Jul 6, 2022 at 2:51 PM <buganizer-system@google.com> wrote:
--
H
on...@gmail.com
No change after July 5th security update. Wireless charging and battery sharing still not working. Not even in Safe Mode or with the phone turned off.
na...@gmail.com
Pixel 6P wireless charging stopped working altogether for me about a month back.
bu...@gmail.com
Was on Android Beta 12L with no issues. Suddenly, in half june the phone started to overheat during wireless charge.
NO ISSUES with WIRED charge with heat, just with Wireless.
Adaptive charge doesn't work at all neither with WIRED or WIRELESS.
Also: i switched to Android 12 Stable June, Then Android13 Beta, Factory resetted 2 times the phone without restoring anything. Still on Android 13 Beta 3.
With all the certified Qi charger i have and many different chargers the phone does and did this (when on 12 Beta and even 12 Stable) , in order:
1)I Put the phone to charge on Wireless charger when i'm going to sleep around 0:00 to 2:00AM alarm clock is set to 8:30 (tried to reset clock app too)
2) The phone start to charge, then during night around 60ish % overheats A LOT, then stop charging but it stays overheated finding my device at like 40+ degrees Celsius.
3) Have to remove the phone from wireless charger
Can't RMA since it's the ONLY phone i have.
It's FOR SURE software related. Day before totally fine and cool, the day after something updated and the phone starts to overheat during Wireless charge.
NO ISSUES with WIRED charge with heat, just with Wireless.
Adaptive charge doesn't work at all neither with WIRED or WIRELESS.
Also: i switched to Android 12 Stable June, Then Android13 Beta, Factory resetted 2 times the phone without restoring anything. Still on Android 13 Beta 3.
With all the certified Qi charger i have and many different chargers the phone does and did this (when on 12 Beta and even 12 Stable) , in order:
1)I Put the phone to charge on Wireless charger when i'm going to sleep around 0:00 to 2:00AM alarm clock is set to 8:30 (tried to reset clock app too)
2) The phone start to charge, then during night around 60ish % overheats A LOT, then stop charging but it stays overheated finding my device at like 40+ degrees Celsius.
3) Have to remove the phone from wireless charger
Can't RMA since it's the ONLY phone i have.
It's FOR SURE software related. Day before totally fine and cool, the day after something updated and the phone starts to overheat during Wireless charge.
st...@gmail.com
Just finished installing the July update and still no wireless charging for me either.
Is it possible to downgrade the software to a version that we know worked for each of our phones? There has to be a repository of release versions somewhere and a way to load them onto the phone, right? At this point I'd rather have wireless charging working again instead of whatever new features/security updates have been released since March...
It was working perfectly for my Pixel 4XL until the March update when it literally stopped charging overnight (pretty sure that was when Adaptive Battery was installed on my phone... coincidence?).
I'd prefer not to RMA my phone since I rely on it for work... I've owned Pixel phones since the 2nd gen and have been very happy with them, but if this issue isn't fixed by the next software update I'll have to resort to upgrading to an iPhone or a Samsung...
5+ months without fixing a standard feature is ridiculous, especially for a major flagship phone from one of the biggest tech companies in the world... If any of the engineers on my team let something like this slip through the cracks for this length of time they would be unemployed...
Is it possible to downgrade the software to a version that we know worked for each of our phones? There has to be a repository of release versions somewhere and a way to load them onto the phone, right? At this point I'd rather have wireless charging working again instead of whatever new features/security updates have been released since March...
It was working perfectly for my Pixel 4XL until the March update when it literally stopped charging overnight (pretty sure that was when Adaptive Battery was installed on my phone... coincidence?).
I'd prefer not to RMA my phone since I rely on it for work... I've owned Pixel phones since the 2nd gen and have been very happy with them, but if this issue isn't fixed by the next software update I'll have to resort to upgrading to an iPhone or a Samsung...
5+ months without fixing a standard feature is ridiculous, especially for a major flagship phone from one of the biggest tech companies in the world... If any of the engineers on my team let something like this slip through the cracks for this length of time they would be unemployed...
ji...@gmail.com
I'm on my second Pixel 6 Pro with this issue, first one happened within a couple weeks of receiving it from my pre-order, then second one started doing it a couple weeks after that. Now it is happening a lot with two different Pixel Stands. Chatted with support yesterday and the finally had to stop and ask him to email me when he had a solution. The odd solution is below, which I responded to but have not heard back yet.
This email is regarding the chat conversation about the Pixel 6 device not charging wirelessly. Please perform the following steps to resolve the issue.
Please make sure the device battery level is 80% or lower. If not, please discharge this level or lower.
Verify that the device does not feel hot to touch.
Ensure the wireless charger is plugged in and is working normally.
Power off the Pixel.
Place the Pixel onto the wireless charger.
The device will boot and start the off-mode charging. You should notice the "starburst" animation as it charges, which also shows the battery level.
Tap lightly on the power button to check battery level. You should see the Starburst animation for a few cycles and then the screen will turn off on its own.
Let the Pixel remain charging for at least 15 minutes.
This email is regarding the chat conversation about the Pixel 6 device not charging wirelessly. Please perform the following steps to resolve the issue.
Please make sure the device battery level is 80% or lower. If not, please discharge this level or lower.
Verify that the device does not feel hot to touch.
Ensure the wireless charger is plugged in and is working normally.
Power off the Pixel.
Place the Pixel onto the wireless charger.
The device will boot and start the off-mode charging. You should notice the "starburst" animation as it charges, which also shows the battery level.
Tap lightly on the power button to check battery level. You should see the Starburst animation for a few cycles and then the screen will turn off on its own.
Let the Pixel remain charging for at least 15 minutes.
vi...@google.com
Could you please try pressing the back plate at a specific area for the phone to be wirelessly charged and let us know if the device starts charging?
db...@yahoo.com
No wireless charging here either after the July update. I am going back to Samsung. Google obviously doesn't care!
on...@gmail.com
I made a new reports. When I plug the phone into the wired charger, then unplug it and put the phone on the wireless charger, it charges wirelessly for a while. After about 10 seconds, it changes to "connected, not charging". When I put the phone on the wireless charger another time, it doesn't charge at all. Here are two reports of this behavior:
normal mode -https://drive.google.com/file/d/19BjNjoKtqy214gWMSPX1Md2g9vzQLQge/view?usp=sharing
safe mode -https://drive.google.com/file/d/19CT_8b1cFuBQT8iu4LxmxdzwxkEOofPz/view?usp=sharing
I believe these reports will help figure out why the wireless charging stops working and solve our problem. I am also attaching a demonstration video.
normal mode -
safe mode -
I believe these reports will help figure out why the wireless charging stops working and solve our problem. I am also attaching a demonstration video.
on...@gmail.com
@#275 It does not charge even after pressing the back of the phone.
ru...@gmail.com
I have the same problem on my Xiaomi mi 11. I suspect it has stopped working since I updated the android security from June
Today I updated to android security from July and the problem continues.
I'm currently running Android 12 with MIUI Global 13.0.7 Stable.
I take the opportunity to say that wireless reverse charging doesn't work either. When trying to activate it gives an error and does not activate this mode.
Today I updated to android security from July and the problem continues.
I'm currently running Android 12 with MIUI Global 13.0.7 Stable.
I take the opportunity to say that wireless reverse charging doesn't work either. When trying to activate it gives an error and does not activate this mode.
he...@gmail.com
I've been suffering the same issue. Google team, suggesting damage or pressing on the back of our phones... please. No. This is a real issue and needs to be escalated.
sv...@gmail.com
I have the same problem with my Pixel 6 Pro (see above). On my first drive today, charging the phone with my car's wireless charger worked as expected. On the way back a few hours later, charging did not work at all. The led of the charger lights up a few seconds and turns off again. From time to time, the led went on again indicating charging, but only for a few seconds.
I have captured a bug report right after the drive (the drive took approx. 1 hour):https://drive.google.com/file/d/1J7KZ1xyRHQllMNGhT9Odn0Pw3ozUpYQM/view?usp=drivesdk
With my previous phone (Samsung Galaxy S10) that very same wireless charger worked like a charm.
I have captured a bug report right after the drive (the drive took approx. 1 hour):
With my previous phone (Samsung Galaxy S10) that very same wireless charger worked like a charm.
ig...@gmail.com
Have the same issue with my Pixel 6. Charging goes on and off every second. Wireless charging does work in one scenario. Steps below
1) turn off the phone
2) place it on wireless charger
3) charging starts (percents appear on the screen, indicator on charger is blinking in steady pase)
4) keep phone on charger and turn it (phone) on
5) phone is turned on. Can unlock it and work as usual
6) text on lock screen says "Charging wirelessly"
But if I take the phone away from charger and the put it back charging starts to go on and off as before.
1) turn off the phone
2) place it on wireless charger
3) charging starts (percents appear on the screen, indicator on charger is blinking in steady pase)
4) keep phone on charger and turn it (phone) on
5) phone is turned on. Can unlock it and work as usual
6) text on lock screen says "Charging wirelessly"
But if I take the phone away from charger and the put it back charging starts to go on and off as before.
sc...@gmail.com
So this is really weird. I installed the July update yesterday. At the
moment my phone is charging at between 3000 and 4300 mah. Much faster than
it previously wirelessly charge. It also hasn't switched to "connected but
not charging" yet so far. This is the first time I've been watching it...I
did wirelessly charge it last night. Just a weird occurrence. Continuing
to monitor..
On Mon, Jul 11, 2022 at 2:09 PM <buganizer-system@google.com> wrote:
moment my phone is charging at between 3000 and 4300 mah. Much faster than
it previously wirelessly charge. It also hasn't switched to "connected but
not charging" yet so far. This is the first time I've been watching it...I
did wirelessly charge it last night. Just a weird occurrence. Continuing
to monitor..
On Mon, Jul 11, 2022 at 2:09 PM <buganizer-system@google.com> wrote:
sc...@gmail.com
Nevermind. It charged really really well and then it got to 101.5 degrees
F and stopped. Just suddenly stopped. Even taking it off the charger and
putting it back on it won't charge. It's connected but not charging. I
was so hopeful but I'm definitely mistaken. This definitely seems to be an
overheating or some other issue where something happens after a period of
time...which definitely seems to be a head related thing. If I put my
phone on the charger overnight it charges completely. I'm thinking it must
charge...stop for a while and then start again. And I am NOT using
adaptive charging.
On Mon, Jul 11, 2022 at 2:21 PM Matthew Schenck <schenckmatthew@gmail.com>
wrote:
F and stopped. Just suddenly stopped. Even taking it off the charger and
putting it back on it won't charge. It's connected but not charging. I
was so hopeful but I'm definitely mistaken. This definitely seems to be an
overheating or some other issue where something happens after a period of
time...which definitely seems to be a head related thing. If I put my
phone on the charger overnight it charges completely. I'm thinking it must
charge...stop for a while and then start again. And I am NOT using
adaptive charging.
On Mon, Jul 11, 2022 at 2:21 PM Matthew Schenck <schenckmatthew@gmail.com>
wrote:
ja...@gmail.com
Wireless charing my P6pro on the Pixel Stand worked perfectly fine but stopped all the sudden a couple of weeks back. Not 100% sure but I´d say the problem incurred after installing the May or June update. Both battery options (intelligent and adaptive) are enabled. Once I put the phone into the stand, it says adaptive charging and fully charged until the alarm goes off (alarm set Mo to Fri same time). In result, charging stopps at nights and after ~20 to 25% energy added. Tried switching off adaptive charging, but problem stays the same. Not woth mentioning but this is annoying and dissapointing that it´s not working even though staying within the Google Pixel univery (devices, stand, everything). So pls Google, get your job done!
ma...@gmail.com
I am on my second advance return Pixel 6 pro from Google directly. The first one lasted 4-5 days then quit charging again... Just receive an update today hope it's not broken now... Just tested app Ampere reports wireless charging still work!... Hope it stays like that! Charging tested on my pixel stand...
ig...@gmail.com
I use one wireless charger Olmio SUPERBs 15W and tried 2 different charging bricks. Specs below.
Xiaomi mdy-08-eo Output 5v 2a - wireless charging works stable but slow(10% 30 minutes).
Xiaomi ad332eu Output 5v 3a 15w, 9v 3a 27w, 10v 2.25 a 22.5w, 11v 3a 33w, 12v 2.5a 30w, 15v 2a 30w, 20v 1.65a 33w - wireless charging goes on and off every second
Xiaomi mdy-08-eo Output 5v 2a - wireless charging works stable but slow(10% 30 minutes).
Xiaomi ad332eu Output 5v 3a 15w, 9v 3a 27w, 10v 2.25 a 22.5w, 11v 3a 33w, 12v 2.5a 30w, 15v 2a 30w, 20v 1.65a 33w - wireless charging goes on and off every second
vi...@google.com
@
-
Please take a bugreport during the next usage of wireless charging (or attempts to wirelessly charge) and you perceive a temperature rise in the device.
-
Also, while capturing the bugreport let us know whether a phone case is used on the Pixel at the time and if so, what model/brand it is.
-
Please also verify what model wireless charger you are using when observing the issue.
wg...@gmail.com
I have been experiencing the same issue with wireless charging on both our Pixel 6 and Pixel 6 Pro. No issues before June. Just tested with wireless charging starting at 44 degrees Celsius and confirmed it wouldn't charge and my battery drained asi left on the charger for a few minutes. Placed a small portable fan next to the phone and wireless charger and started charging when temp lowered to 33 degrees Celsius.
The Phones will not wireless charge in my Tesla, my other vehicle qi chargers, Pixel stand and various other qi chargers. I have tried to cook the phone via the car ac on trips and it would start charging for a few seconds and then stop again.
This has to be an issue with temp management and wireless charging.
The Phones will not wireless charge in my Tesla, my other vehicle qi chargers, Pixel stand and various other qi chargers. I have tried to cook the phone via the car ac on trips and it would start charging for a few seconds and then stop again.
This has to be an issue with temp management and wireless charging.
wg...@gmail.com
I am a Google supporter and have used all Nexus and Pixel phones. Switched to the Pixel 6 and the Pixel 6 Pro from the Pixel 5 thinking I would get better performance and battery life. Other than the camera, I miss my Pixel 5.
va...@gmail.com
Still not solved Pixel stand is not supported due to issues in updates If we go in settings, connected devices, the pixel stand 2 keeps blinking but never shows stable connected. Attaching the video. If someone also facing same please report Pixel 6 pro
ja...@gmail.com
Same for me. We bought a Pixel 6 and a Pixel 6 pro and two different wireless chargers.
The first (bigger) works fine. Both phones are charging well. (Hama QI-FC10)
The smaller one sometimes works, mostly not. It just doesn't start charging. (Metmaxx FutureChargeEco)
With an iPhone and a wireless charging headset it is working fine.
If I shutdown the pixel and put it on top of the charger, it works and charges the Pixel 6 pro.
If I boot it up without taking it from the charger, it still charges. After taking it and placing it again on the charger, it does not start charging again.
After putting it on the charger from Hama it starts charging immediately and after putting it now on top of the Metmaxx, it starts also there.
I am using the original grey case from Google.
The first (bigger) works fine. Both phones are charging well. (Hama QI-FC10)
The smaller one sometimes works, mostly not. It just doesn't start charging. (Metmaxx FutureChargeEco)
With an iPhone and a wireless charging headset it is working fine.
If I shutdown the pixel and put it on top of the charger, it works and charges the Pixel 6 pro.
If I boot it up without taking it from the charger, it still charges. After taking it and placing it again on the charger, it does not start charging again.
After putting it on the charger from Hama it starts charging immediately and after putting it now on top of the Metmaxx, it starts also there.
I am using the original grey case from Google.
sv...@gmail.com
Another bug report: https://drive.google.com/file/d/1ORQeIcsvi7cd2VTLLjxKz8rnyKHAGd2v/view?usp=drivesdk
This report was captured right after a 45-60 min drive with my car. The phone was on the car's wireless charger and was instantly recognized at the beginning, but then charging did not work and started again every minute or so - or at least the charger's led went on and of and on and of... (during the entire ride).
The charger is the one built into my 2021 BMW 330e. Please note that sometimes charging works as expected with this very charger, so it's not something like a general incompatibility or something.
This report was captured right after a 45-60 min drive with my car. The phone was on the car's wireless charger and was instantly recognized at the beginning, but then charging did not work and started again every minute or so - or at least the charger's led went on and of and on and of... (during the entire ride).
The charger is the one built into my 2021 BMW 330e. Please note that sometimes charging works as expected with this very charger, so it's not something like a general incompatibility or something.
bk...@gmail.com
I first noticed this issue on a long drive as well, when my device would no longer charge. I suspect it was heat related as it was mounted on my dash, I then placed it in front of one of the AC vents and it started charging again after a few minutes.
It would be nice if there was some kind of alert for this though.
I also just noticed it on my desk wireless charger where that side of my desk is in the sun, phone feels slightly warm and wireless charging will no longer begin to charge.
It would be nice if there was some kind of alert for this though.
I also just noticed it on my desk wireless charger where that side of my desk is in the sun, phone feels slightly warm and wireless charging will no longer begin to charge.
we...@gmail.com
A break through for me:
By chance I tried a third or maybe forth usb power supply for my wireless charger and the issue seems to have mostly gone away. This was never a problem before, and the power unit that I was using had worked fine for over a year, until an update to the phone in June.
I tried a couple power bricks before with no change in the behavior (of charging for a few seconds, erroring, turning charging off, then starting to charge again, then repeating, sometimes for up to an hour before it will charge, until i move it, then starts over).
This time, it charges normally, so far, about four out of five times or better.
The improvement was a particular power supply, the other ones still don't work at all.
I don't know yet what is different about the power supply, but it is some random cheap one not special that I know of.
I also had an improvement, early on ,messing with the adaptive charging settings and schedule, but that was partial and temporary.
By chance I tried a third or maybe forth usb power supply for my wireless charger and the issue seems to have mostly gone away. This was never a problem before, and the power unit that I was using had worked fine for over a year, until an update to the phone in June.
I tried a couple power bricks before with no change in the behavior (of charging for a few seconds, erroring, turning charging off, then starting to charge again, then repeating, sometimes for up to an hour before it will charge, until i move it, then starts over).
This time, it charges normally, so far, about four out of five times or better.
The improvement was a particular power supply, the other ones still don't work at all.
I don't know yet what is different about the power supply, but it is some random cheap one not special that I know of.
I also had an improvement, early on ,messing with the adaptive charging settings and schedule, but that was partial and temporary.
mf...@gmail.com
Personally seeing a major improvement since moving to Android 13 beta 4.
Have not had a recurrence of the issue since the update. I do now see a
message for limited charging when certain conditions are met that I can
dismiss to resume charging so I am not sure if there was some broken or
improperly partially pushed feature that caused some of the issues.
On Sun, Jul 24, 2022 at 3:47 PM <buganizer-system@google.com> wrote:
Have not had a recurrence of the issue since the update. I do now see a
message for limited charging when certain conditions are met that I can
dismiss to resume charging so I am not sure if there was some broken or
improperly partially pushed feature that caused some of the issues.
On Sun, Jul 24, 2022 at 3:47 PM <buganizer-system@google.com> wrote:
ji...@gmail.com
It sure would be nice to hear from someone at Google that there was actually something done in latest Beta's to help with this. They have gone silent on the ticket I opened...
Mine is completely related to the device heating up and is very consistent using different Pixel Stands, and Pixel Stand 2.
I'm going to start another RMA every time, which is a PITA to reconfigure some apps every time and other settings which don't get saved.
Mine is completely related to the device heating up and is very consistent using different Pixel Stands, and Pixel Stand 2.
I'm going to start another RMA every time, which is a PITA to reconfigure some apps every time and other settings which don't get saved.
pe...@gmail.com
Woke up this morning to discover phone running hot and charging stuck at around 50%, phone would not recognize charger when removed and put back. Charged phone over USB C until 90%, it now recognizes the charger once more. The night before I had the phone not charge properly over night and it was hot, but the phone recognized the charger after that and charged properly.
Phone is a Pixel 6 Pro, Android 12 with latest updates, charger is a Gen 1 Pixel
Phone is a Pixel 6 Pro, Android 12 with latest updates, charger is a Gen 1 Pixel
db...@yahoo.com
Comment has been deleted.
vg...@gmail.com
Can't charge here too. Not detected at all by Stand 2. No flashing lights, nothing. I'm only able to charge through usb.
Also, unable to activate Battery share. Maybe related ? Physical or software problem ?
Also, unable to activate Battery share. Maybe related ? Physical or software problem ?
be...@gmail.com
My Pixel 6 Pro will charge intermitandly wirelessly. I even purchased the iOttie iON Wireless Duo CERTIFIED BY GOOGLE, assuming that it was my other wireless qi chargers. ALL of my other wireless qi chargers work and will charge my Pixel Buds Pro. My Pixel 6 Pro gets EXTREMELY HOT when on a wireless charger. I hope there will be a software fix soon!
fa...@gmail.com
I have the same issue with my P6P (Android 12, July patch level) in the Pixel Stand 2. Wireless charging starts, but stops after a while and the phone is quite hot by then (around 40°C). Haven't found a solution for this problem and really hope that it can be fixed.
br...@gmail.com
My pixel 6 worked for 6 months with my google case , then just stopped 1 day. Tried 2 more wireless chargers and all did the same. Tired with my case and without no difference. Have to admit disappointed no fix yet.
ho...@gmail.com
Received my Pixel 6 today and will not charge wirelessly either
vi...@google.com
This issue is specific to Coral devices which have hardware issues resulting in wireless charging problem. For all the other devices having wireless charging issues please raise a new issue with the bugreport (to be captured immediately after reproducing the issue).
df...@gmail.com
I got a replacement production date 2022. This was working for wireless charging.... Up to 10 W or more on my wireless charger. But there was now a problem with the USB-Port... So I had to exchange again...
my new Pixel 6 Pro was produced in January 2022...
It is charging wirelessly but very very very slow.... about 0,4 - 1,5 W , sometimes for a second 3 W
When screen is on , it is discharging on wireless charger, because phones consumes more than it gets...
my new Pixel 6 Pro was produced in January 2022...
It is charging wirelessly but very very very slow.... about 0,4 - 1,5 W , sometimes for a second 3 W
When screen is on , it is discharging on wireless charger, because phones consumes more than it gets...
on...@gmail.com
I received a "repaired" phone from RMA. I don't know what has changed because Google won't tell me anything at all. The phone is not fixed! I tried wireless charging right after delivery and it doesn't work. Battery sharing also doesn't work. I'm sending it back and if they don't fix the phone a second time I'll ask for money.
pl...@gmail.com
No change in wireless charging behavior after updating to Android 13 and clearing data for Pixel Stand 2 app.
I'm on a yellow Pixel 6 Pro (apparently the color matters).
Such disappointment.. I guess I'll go through support hell to try to get a properly, working refurb'd phone.
I'm on a yellow Pixel 6 Pro (apparently the color matters).
Such disappointment.. I guess I'll go through support hell to try to get a properly, working refurb'd phone.
st...@gmail.com
^ same here after upgrading my Pixel 4XL today... My phone still has zero interaction with any wireless charger I put it on, regardless of the phone's temperature, adaptive charging/battery settings or battery level.
Something in the Adaptive Charging/Battery feature release destroyed these phones... It's amazing to me that Google engineers still haven't figured out a fix, if they've even tried...
The rumored Pixel 7 Ultra was sounding like a good upgrade to hold out for, but with these charging issues happening on the current flagship models I think I'm leaning toward the next gen Samsung or Apple devices instead...
Extremely disappointed with the Pixel team.
Something in the Adaptive Charging/Battery feature release destroyed these phones... It's amazing to me that Google engineers still haven't figured out a fix, if they've even tried...
The rumored Pixel 7 Ultra was sounding like a good upgrade to hold out for, but with these charging issues happening on the current flagship models I think I'm leaning toward the next gen Samsung or Apple devices instead...
Extremely disappointed with the Pixel team.
jm...@gmail.com
Also upgraded to the "stable" version of Android 13 on my Pixel 4XL yesterday and it broke my wireless charging.
gr...@gmail.com
Pixel 6 Pro has not been charging wirelessly since I opted in to the betas months ago. I am now on a stable build on Android 13 as of yesterday, and I still cannot charge wirelessly. I have the (2) official Google Pixel Wireless Chargers both bought directly from the Google Store. This is huge inconvenience I though Android 13 would solve. What a waste.
sc...@gmail.com
I knew this was an ongoing problem and hoped that the A13 stable would resolve it, but it's still an issue. Using original Pixel charger. If I pull the cable and plug in directly, it works. If I use the stand, the battery indicator says it's charging but does not show as charging on the AOD and Inware shows a negative current.
je...@gmail.com
Same problem with official Android 13 on Pixel 4XL. I came from Android 12 and had no wireless charging issues. I turned off adaptive charging and it looks like that may have solved the issue for me. I woke up this morning with a 13% charge. This is an unacceptable state to release software in. I'm going to have to seriously consider a Samsung phone this fall.
f....@gmail.com
This has been happening to me since the Android 13 early betas. It still happens on Stable release. but I noticed that on some chargers if I flip my phone horizontal and mess with the positioning, the phone will steadily charge. I wonder if Android 13 has tighter tolerances for valid wireless coil positioning. Or does the Pixel 6 Pro hardware itself have varying tolerances of coil positioning.
sc...@gmail.com
I think the issue may be related to overheating. I've noticed the wireless charging seems to drop off when the device temp is high, so maybe the wireless charging is causing a heating issue (or something else is heating up the phone to cause the wireless charging to throttle down)?
ra...@gmail.com
Upgraded to the public release of the stable version of Android 13 (from the Android 12) on Monday, August 15 on my Pixel 4XL and it broke wireless charging.
ch...@gmail.com
so it didnt fix it upgrading to 13?
Chris Amabile
https://chrisamabile.com
This message (including any attachments) may contain confidential,
proprietary, privileged and/or private information. The information is
intended to be for the use of the individual or entity designated
above. If you are not the intended recipient of this message, please
notify the sender immediately, and delete the message and any
attachments. Any disclosure, reproduction, distribution or other use
of this message or any attachments by an individual or entity other
than the intended recipient is prohibited.
On Wed, Aug 17, 2022 at 3:02 PM <buganizer-system@google.com> wrote:
Chris Amabile
This message (including any attachments) may contain confidential,
proprietary, privileged and/or private information. The information is
intended to be for the use of the individual or entity designated
above. If you are not the intended recipient of this message, please
notify the sender immediately, and delete the message and any
attachments. Any disclosure, reproduction, distribution or other use
of this message or any attachments by an individual or entity other
than the intended recipient is prohibited.
On Wed, Aug 17, 2022 at 3:02 PM <buganizer-system@google.com> wrote:
fi...@gmail.com
Bummer. I was hoping the official 13 would fix the issue. Wireless charging has never worked for me and any charger, including in my car (2021 Genesis G80) or the Pixel Stand (2nd gen). May as well leave it on Android 12 since there's no going back and it may make the phone more sellable without the upgrade.
If the Pixel 7 Ultra doesn't fix this issue, then I'll be going to the Galaxy S23 Ultra when it comes out. A shame - this is my first Pixel phone and other than the wirless charging not working, I've been happy with the phone, especially the camera.
Kevin
If the Pixel 7 Ultra doesn't fix this issue, then I'll be going to the Galaxy S23 Ultra when it comes out. A shame - this is my first Pixel phone and other than the wirless charging not working, I've been happy with the phone, especially the camera.
Kevin
jo...@tegiffel.com
On my Pixel 4XL upgraded 2022-08-16 from Android 12 to Android 13: broke my wireless charging (too)!
Same wireless chargers, same temperature (no overheating during the night).
Would I have known this prior to the upgrade - I would have stayed on Android 12!
Same wireless chargers, same temperature (no overheating during the night).
Would I have known this prior to the upgrade - I would have stayed on Android 12!
ma...@gmail.com
I was hoping the Android 13 update would fix my wireless charging issues but no joy. Put the phone on charge, wake up and the battery can be anywhere between 1 and 40% ish, the phone is hot to the touch. The only time it has charged is when the phone discharges so much it powered off, then it fully charged. This has been happening since April.
lu...@comcast.net
In case anyone missed it google responded to this thread that this is for Coral phones only aka Pixel 4 phones and that any Pixel 6 users who have this issue will need to open a separate issue and submit more bug reports even though there are plenty in this thread. If I was as incompetent at my job as these Pixel support reps are on this issue I would be terminated.
For those who are saying that hopefully the pixel 7 will fix this issue, why would you ever consider buying another google product after this? Google doesn't care, and won't care until profits are down, or a large enough percentage of users have issues. Google only cares about the profit and selling your data. We can do better.
With all that being said, when Android 13 rolls out and they have a huge increase in issues with wireless charging on both models then maybe this issue will get fixed but I am not holding my breath. This is the last Google product I will ever buy, you all should do the same.
For those who are saying that hopefully the pixel 7 will fix this issue, why would you ever consider buying another google product after this? Google doesn't care, and won't care until profits are down, or a large enough percentage of users have issues. Google only cares about the profit and selling your data. We can do better.
With all that being said, when Android 13 rolls out and they have a huge increase in issues with wireless charging on both models then maybe this issue will get fixed but I am not holding my breath. This is the last Google product I will ever buy, you all should do the same.
ce...@gmail.com
pixel 4 user, just upgraded to android 13 to find it apparently breaks wireless charging. I have been a google phone user since nexus S . I am tired of these bugs, not even interested in reading above. hope to have a better experience with iphone 14 coming out next month
[Deleted User] <[Deleted User]>
Comment has been deleted.
[Deleted User] <[Deleted User]>
With the Pixel 4XL, on the stable version of Android 13 I can't charge wirelessly. It's written "Connected, not charging". Sometimes it works, sometimes not.
mr...@gmail.com
Pixel 6 Pro. Upgrading to stable Android 13 has broken wireless charging for my device. To get wireless charging to work again temporarily I need to reboot my device. This happens multiple times throughout the day
to...@gmail.com
Pixel 6 Pro too, wireless charging was working just fine before updating to Android 13.
Rebooting won't change a thing, what is this!
Rebooting won't change a thing, what is this!
ma...@mailbox.org
Pixel 4. After updating to Android 13, wireless charging no longer works. The charging plate is recognized but no current is being charged.
sm...@gmail.com
Pixel 6 Pro. Was hoping this was fixed with Android 13 but nope!
[Deleted User] <[Deleted User]>
My Pixel 6 Pro just started seeing this issue yesterday.
st...@gmail.com
4th update... possible sign of hope...?
TLDR backstory: After the March update my 4XL started giving me the "Connected, not charging" error, then since April the phone completely stopped responding to all wireless chargers, regardless of temperature, battery level, power state, etc..
Today I tested putting the phone on my wireless chargers upside down (screen facing charger). Somehow the chargers and phone seem to recognize each other because I get the following results:
- Pixel Stand - soft, repetitive clicking noise but no white LED light or charge
- Samsung Pad - LED ring cycles through different colors, indicating device is recognized but can't be charged
- Elobeth Charger Station (with Qi/Garmin/Type C) - LED light blinks red, indicating device is recognized but can't be charged
To me this means it is not a hardware issue. Something in the software is preventing the phones from connecting/charging properly, and it all started when the new Adaptive Battery/Charging features were released. Now with the Android 13 release it seems the issue has spread to even more devices.
I think the best hope we have for this issue being fixed is if Google rolls back those adaptive features, then pray there is no permanent hardware damage to the charging system caused by those software updates (destroyed coil/sensors due to overheating, etc.).
ws...@gmail.com
Start seeing this issue on both my Pixel 4XL and 6 after updating to release version of Android 13, on both Pixel stand gen 2 and other wireless charging pads. Had no issue at all before the public release (4XL was on Android 12 and Pixel 6 was on public beta of Android 13). On pixel stand the phone switches to ambient display mode without charging at all, making the problem worse as the battery dissipates faster. Please find the root cause.
vi...@google.com
Closing the issue as there is no actionable item here and this issue is specific to Coral device having hardware issues resulting in a wireless charging problem as mentioned in https://support.google.com/pixelphone/answer/9218411?hl=en&ref_topic=7223822 ) and see if your device is eligible for RMA.
For all other devices please raise the new issue along with the bugreport captured immediately after reproducing the issue.
For all other devices please raise the new issue along with the bugreport captured immediately after reproducing the issue.
de...@gmail.com
My Pixel 6 pro started seeing this issue a couple of weeks ago. At first it was random. Now it's constant. I own both generation chargers and my device won't charge on either one unless I turn the device off and then back on. Both generation chargers work fine with my Pixel buds and Pixel buds pro. Very frustrating.
ja...@gmail.com
I am having this issue on my Pixel 4XL after upgrading from Android 12 to Android 13. Rebooting allows wireless charging to work again but it seems to be sporadic and soon stops working altogether.
on...@gmail.com
The bug report for PIXEL 6 is here: https://issuetracker.google.com/issues/241304145
Google says that the problem has been fixed.
Please present a bug report so they can continue to work on it.
Google says that the problem has been fixed.
Please present a bug report so they can continue to work on it.
ea...@gmail.com
I don't agree that this is a hardware issue.
My wireless charging was working fine until the update to 13. Never had any trouble with it connecting to my various wireless chargers previously (Lenovo Smart Clock 2 and Tesla Model Y). Now it only sporadically works, and when it doesn't, I have to perform a reboot just to get it to work decently enough until the next time I notice it isn't charging again.
My wireless charging was working fine until the update to 13. Never had any trouble with it connecting to my various wireless chargers previously (Lenovo Smart Clock 2 and Tesla Model Y). Now it only sporadically works, and when it doesn't, I have to perform a reboot just to get it to work decently enough until the next time I notice it isn't charging again.
je...@gmail.com
Wife has a Pixel 4XL experiencing this same issue. Very frustrating to see this marked as "won't fix".
pa...@gmail.com
Unless Android 13 is so buggy it broke every Pixel wireless charging hardware during their updates, this is a software issue. Fix it
ch...@gmail.com
Bei mir geht es seit Update auf Android 13 auch nicht mehr, vorher ging es immer. Ich hab ein Pixel 6 mit einem Pixel stand 1 und ein Fremdlader im Auto. Beide verbinden und brechen im Sekundentakt ab. Der Akku entlädt sich eher als das er auflädt
ma...@gmail.com
Another case here.
P6P, Pixel stand V2 set in adaptive mode 'til my usual alarm 8 hours later. What I wake up my phone is +10-15% charged and hot. Happened a couple of times sporadically, then every single time in the last month
P6P, Pixel stand V2 set in adaptive mode 'til my usual alarm 8 hours later. What I wake up my phone is +10-15% charged and hot. Happened a couple of times sporadically, then every single time in the last month
va...@gmail.com
Same here, pixel 4
bs...@gmail.com
Same issues as others. Started with the beta OS updates. Pixel4XL and Stand1.
ne...@gmail.com
Same here, I have a 6 Pro.
ai...@gmail.com
I have a Pixel 4. Just installed Android 13 last night and woke up to no charge after having my phone on the dock all night.
ry...@gmail.com
Same issue with Pixel 6 Pro - phone won't wirelessly charge on pixel stand
el...@gmail.com
Have the same wireless charge issues on pixel 4XL after android 13 update
el...@gmail.com
Same here, pixel 6 pro with pixel stand 2nd Gen no longer wirelessly charging after updating to Android 13 (it starts charging then stops after a few seconds every time). Worked flawlessly before the upgrade.
jh...@gmail.com
Pixel 6 Pro with Pixel Stand 2nd Gen - no longer working after updating to Android 13.
ap...@google.com
ja...@gmail.com
Pixel 4 here since Android 13 update. Wireless charging failed overnight twice. Phone drained itself completely and turned off (luckily!) just after my alarm. Charged fine wirelessly after I turned it back on. Could be the overnight slow charge thats at issue?
ch...@gmail.com
Pixel 4XL , updated to android 13 3 days ago and wireless charging hasn't worked since
je...@gmail.com
same issue with pixel 4, shows connected not charging
zo...@gmail.com
my pixel 4 won't wirelessly charge with the pixel stand 1 since updating to android 13
an...@gmail.com
Same issue for me on the Pixel 4XL after the Android 13 update. Phone reports that it is charging but the battery is draining. Seems to sometimes be able to get the battery back up to ~20% then stops.
da...@gmail.com
Same issue on my Pixel 4 XL and Pixel 6 Pro. Both phones drain battery instead of charging on qi chargers.
kb...@gmail.com
Same issue. Pixel 4xl. Since updating to A13, my phone has randomly had issues wireless charging. Sometimes it works and sometimes it doesn't. Haven't figured out when and why at this point.
ch...@gmail.com
System App Pixel stand deaktivieren, Cache und Daten löschen und Telefon neu starten. Danach ging es bei mir wieder ohne Probleme!
je...@gmail.com
Not only is the battery drain INSANE, but now my Pixel Stand won't charge my phone overnight! I have to reach behind my nightstand and unplug the wire from the stand and plug it into the phone directly. This sucks donkey balls!
tj...@gmail.com
Please fix this. It's been an issue since the beta release and was never addressed. WE NEED OUR CHARGERS TO WORK ESPECIALLY WITH HOW MUCH YOU CHARGE FOR IT
rh...@gmail.com
Same issue. Pixel 2 stand refuses to charge.
ez...@gmail.com
Same issue here. Pixel 4 XL. I just updated it to Android 13 and the wireless charging stopped working. It makes the animation and the vibration that it was connected, but after hours of being 'connected' just drains the battery.
jo...@gmail.com
Same issue. Pixel Stand 2 not charging...
sy...@gmail.com
Comment has been deleted.
yi...@sierra.one
+1 Was working for the first 2 days I bought it (around a week ago), and still works on my Pixel Buds Pro, but has now stopped working for Pixel 6 Pro.
an...@gmail.com
Any progress on this? Been a week, my phone doesn't have a great port after a few years and its a real pain to charge. Kinda reliant on wireless charging, hoping we see this fixed soon.
ba...@gmail.com
I have the exact same issue. Wireless charging stopped functioning after the Android 13 upgrade. I have around 7 or 8 Samsung-certified wireless chargers that suddenly stopped charging my Pixel 4 XL phone. I checked them by charging other devices. The chargers are fine.
I contacted support, and after a lot of back and forth, the solution they offered was to extend my warranty and repair my phone.
They don't seem to understand that a physical repair won't fix the problem if the issue is with the new OS software.
They asked me for my IMEI number and checked whether I was eligible for such a warranty extension, which I was.
Here's the thing, it feels sketchy to me that they're offering that solution like they know specific devices were bricked after the OS upgrade, and just by replacing the bricked hardware with - a possibly newer - hardware, the issue may be fixed. It seems to me they know about this issue, but they're trying to hide it or minimize it or prevent class legal action against them... Or something like that
I contacted support, and after a lot of back and forth, the solution they offered was to extend my warranty and repair my phone.
They don't seem to understand that a physical repair won't fix the problem if the issue is with the new OS software.
They asked me for my IMEI number and checked whether I was eligible for such a warranty extension, which I was.
Here's the thing, it feels sketchy to me that they're offering that solution like they know specific devices were bricked after the OS upgrade, and just by replacing the bricked hardware with - a possibly newer - hardware, the issue may be fixed. It seems to me they know about this issue, but they're trying to hide it or minimize it or prevent class legal action against them... Or something like that
ch...@gmail.com
for me it helped a lot to deactivate the pixel stand system app. after a reboot it went back to normal.
fj...@gmail.com
I'm also having the issue with my Pixel 4XL. Upgraded to 13 and everything was fine for a while (did the upgrade pretty much day one or two) but last night my phone didn't charge while on my OG pixel stand. Looked like it was. The screen showed the percentage like it should when I first put it on the stand but woke up to a seriously drained battery instead of full. I tried it also on my second pixel stand but same problem. Charging with a cable works fine.
sc...@gmail.com
Pixel 6 Pro. 2nd gen stopped charging. Change adaptor and confirmed cable connected on both end securely. I have Android 13 installed as well.
pl...@gmail.com
Same issue here on Pixel 6 Pro - "Connected, not charging".
dj...@gmail.com
I have Pixel 6 Pros. I updated mine. It will not charge on wireless unless the phone is turned off. Not very acceptable for charging.
I told my room mate not to update his, and the wireless charging works fine.
I told my room mate not to update his, and the wireless charging works fine.
de...@gmail.com
Same problem here on pixel 6 pro after upgrading to Android 13. Wireless charging rarely works. Used to be very reliable.
ma...@gmail.com
Just tried a test with wireless charging and my Pixel 4XL.
Ampere was showing the phone recognized the wireless charger, but wasn't charging. It also indicated temperature around 32 deg C.
Put the phone on the A/C vent to cool the phone down.
Put it back on the wireless charger - ampere showed it charging and the temperature around 19.5 deg C.
It switched to not charging the instant the temperature read 20 deg C.
Ampere was showing the phone recognized the wireless charger, but wasn't charging. It also indicated temperature around 32 deg C.
Put the phone on the A/C vent to cool the phone down.
Put it back on the wireless charger - ampere showed it charging and the temperature around 19.5 deg C.
It switched to not charging the instant the temperature read 20 deg C.
ti...@gmail.com
Wireless charging is no longer reliable after upgrading my Pixel 6 Pro to Android 13. Like the above, perhaps there's some absurdly conservative charge temp rules that got fat-fingered in?
mf...@gmail.com
6Pro had the bug on 12 but was fixed for me starting on 13 beta 4.1 and had
been fine since, until yesterday. Yesterday problem started again. Very
confused to is causing this anymore and if it's bad software or flakey
charging chips.
On Sat, Sep 3, 2022, 1:17 AM <buganizer-system@google.com> wrote:
been fine since, until yesterday. Yesterday problem started again. Very
confused to is causing this anymore and if it's bad software or flakey
charging chips.
On Sat, Sep 3, 2022, 1:17 AM <buganizer-system@google.com> wrote:
ra...@gmail.com
My P6P is not charging at all wireless only for 2 minutes and then it just stops. Problem is more visible at 39.5C temperature, very annoying .
mv...@gmail.com
Pixel 6 Pro and two pixel 1 stands not working after update, wireless charging works fine on Anker wireless charger, just slower.
ni...@gmail.com
As we speak my phone is at 60%, connected not charging. Rebooted, started working for a bit, then stopped again. Wtf
ti...@sentex.net
Updated my Pixel 4XL to 13 last night and my wireless charging stopped as well. The battery icon shows it's charging but the percentage goes down. Given this thread, I don't see how Google support can say that it's a hardware issue. It's pretty clear that the update broke wireless charging.
go...@stijnvandewater.nl
Wireless charging has been buggy since the very first Beta but it got even more unreliable since the release. Broken here as well.
ma...@gmail.com
My pixel 6 is now not charging wirelessly since the Android 13 update . Not ideal as this was one of the main features I chose the Pixel 6
th...@gmail.com
Same issue as everyone else. Pixel 4XL has been charging with the pixel stand without any issues for well over a year. Upgraded to Android 13 and now wireless charging stopped working.
sa...@gmail.com
Pixel 5 here - upgraded to Android 13 and its not wirelessly charging.
ti...@gmail.com
Pixel 6 Pro, Android 13, no wireless charging. It was working before the update.
20...@gmail.com
+1 (6 Pro)
si...@gmail.com
Pixel 4XL, wireless charging was working perfectly for over 2 years, since Android 13 update it does not work.
If I completely power off the phone though, wireless charging works fine while the phone is powered off, so it does seem like a software issue.
If I completely power off the phone though, wireless charging works fine while the phone is powered off, so it does seem like a software issue.
ni...@roechter.org
+1 Pixel 4 XL. Tried multiple wireless chargers
jo...@gmail.com
+1 Pixel 4. Different chargers, including pixel stand. It shows the charging icon but it does not charge on all chargers.
et...@gmail.com
Same same, "Connected, not charging". P4XL, Android 13.
je...@gmail.com
+1 Pixel 4, "Connected, not charging" after upgrading to Android 13. Sigh.
ni...@spowage.info
+1 Pixel 4XL - "Connected, not charging" after android 13 update, and no change after the September update.
yk...@gmail.com
+1 Pixel 4 XL "Connected, not charging" on both Android 13 and Android 13 September Patch
to...@gmail.com
Pixel 4 with Belkin charge not charging wirelessly - Charger stand LED show it is on the charge and the phone icon shows it is charging but it is not charging. First showed up this week. Any fix date from Google?
se...@pcorcoran.com
Wireless charging still does not work on my Pixel 4 XL after installing the September 5 update. I've long used a Choetech T559-F "Fast Wireless Charging Pad" to charge my phone, but after the Android 13 update wireless charging doesn't connect/initiate at all, even when the phone is off.
sy...@gmail.com
Add my Pixel 4 XL to the list of phones that now fail to charge wirelessly on Android 13. I have a gen 1 Pixel Stand at home at a 3rd party Qi stand at work. The Pixel 4 XL no longer charges on either stand. My Pixel 6 still charges fine on both stands. The Pixel 4 XL will start charging but stop within 30 seconds. It will try a couple more times before giving up all together. This behavior was not immediate after the update, that phone upgraded last week and it did not stop charging until yesterday.
ho...@gmail.com
Comment has been deleted.
ah...@squarelabs.co.uk
Comment has been deleted.
ap...@gmail.com
I too have this charging issue. I have a pixel 4XL and this issue started soon after I updated to Android 13
ho...@gmail.com
Comment has been deleted.
ed...@outlook.com
Latest security update on my Pixel 4 XL has resolved my issue of this by the looks of it
ba...@gmail.com
The latest security update didn't help for me. It made things worse. I was able to recharge wirelessly after disabling the Pixel Stand system app, but after the last update wireless charging broke again.
ju...@jussipalo.com
September update made no difference, still it starts charging when placed on charger, but in the morning it looks like it hasn't charged at all.
lu...@gmail.com
Yup. Same her. September update still no difference. It's like it won't charge if the battery is too high. It allways stops in the 70's %.
wo...@gmail.com
Charging the 4XL on my Pixel Stand gen1 only working after reboot. Otherwise only short battery status on screen (e.g. 43%) and then no charging.
da...@gmail.com
he...@gmail.com
+1 Pixel 4XL - "Connected, not charging" after android 13 update, and no change after the September update
md...@gmail.com
Pixel 6 Pro. , Android 13, Build TP1A.220624.021, Security update August 5, 2022
Charging the phone wirelessly stop working today. I tried 3 different wireless chargers including Pixel wireless charger 1 gen, Pixel wireless charger 2 gen. The same behavior - no charging... Wireless charging used to work till today.
Also, no stable phone Celluar connection, the phone randomly switches to airplane mode in the middle of a conversation.
Google - You need to listen to your Customers. I am with Pixels starting from the first Pixel XL, but as of now, it could be my very last Pixel phone...
Charging the phone wirelessly stop working today. I tried 3 different wireless chargers including Pixel wireless charger 1 gen, Pixel wireless charger 2 gen. The same behavior - no charging... Wireless charging used to work till today.
Also, no stable phone Celluar connection, the phone randomly switches to airplane mode in the middle of a conversation.
Google - You need to listen to your Customers. I am with Pixels starting from the first Pixel XL, but as of now, it could be my very last Pixel phone...
mi...@gmail.com
Charging Pixel 4XL with STM Charge Tree Swing 3-in-1 Wireless Charging Stand. No longer changes.
md...@gmail.com
Rebooting the phone restored wireless charging. Also, it restored Google chat features that were sitting in the 'Connection in process" state
ja...@gmail.com
Wireless charging was working for me on the initial Android 13 rollout but broke after installing the September security update
je...@gmail.com
Wireless charging no longer working on Pixel Stand with Pixel 6. Phone will show charging for approximately 40 seconds, then it will suddenly stop and not show anything.
ch...@gmail.com
Pixel 4 XL stopped charging with qi charger, or rather it seems to lose charge gradually. The settings window says 1hr 37 minutes until full, at 14%, but the charge declines. Running ampere it says not charging, but charger connected
ba...@gmail.com
The issue persists for me even with the last update. I noticed something interesting:
* Left the phone on the charger, said it was charging but the battery kept discharging.
* Ran out of battery and shut down.
* Then it started charging correctly while turned off.
* Turned it back on and dame thing, shows as charging, but discharges instead.
The issue has to be software.
* Left the phone on the charger, said it was charging but the battery kept discharging.
* Ran out of battery and shut down.
* Then it started charging correctly while turned off.
* Turned it back on and dame thing, shows as charging, but discharges instead.
The issue has to be software.
ch...@gmail.com
My wireless charging stopped working about 2 months after purchase. Often won't even trigger a wireless charger to turn on when placed upon it. No charging whatsoever.
ja...@gmail.com
I've started having issues with wireless charging only since the September update.
Putting it on the stand, it will only charge for a few minutes, then stop. It only seems to charge properly while the phone is off.
Putting it on the stand, it will only charge for a few minutes, then stop. It only seems to charge properly while the phone is off.
wm...@gmail.com
My Pixel 4 XL wireless charging when I got 13 in August. My wife's 16 Pro wireless charging broke with the September update.
ph...@gmail.com
Pixel 6 and 2nd gen pixel stand. No longer charges on stand after android 13 update.
jo...@gmail.com
Pixel 6 and 2nd gen pixel stand. would stop charging at 80%, need to forget pixel stand on bluetooth and restart for it to temporarily work, then it would stop again. tried both adaptive charging on and off same result.
ka...@gmail.com
I just factory reset my Pixel 4 XL and I'm on the latest update as of this writing. Wireless charging stopped working when I factory reset. It was working immediately prior to the reset. It sounds like this issue has been around for awhile. What does it take to get Google to fix major defects in Android in a reasonable amount of time?
aj...@gmail.com
Pixel 4 XL wireless charging stopped working after the Android 13 September update. Device sometimes shows "Connected, not charging".
Previously worked on all Android versions and updates on all my wireless chargers. No battery saver or adaptive charging.
Previously worked on all Android versions and updates on all my wireless chargers. No battery saver or adaptive charging.
sb...@gmail.com
Pixel 4 xl hasn't had wireless charging work since Android 13 update.
I give up on Android
I give up on Android
di...@gmail.com
Updated to android 13, Pixel 4 XL wireless charging not working
Using a third party wireless charging stand, sometimes putting phone back on will work for a short period of time
Its already been quite a while, when is the official update to the charging problem?
Using a third party wireless charging stand, sometimes putting phone back on will work for a short period of time
Its already been quite a while, when is the official update to the charging problem?
ha...@gmail.com
Updated to android 13, Pixel 4 XL wireless charging not working
pi...@gmail.com
My Pixel 4 XL has charged wirelessly without issues since upgrading to A13 and continued to work until it suddenly stopped charging last night. I woke up to a phone with 0% battery. It seems to no longer charge anymore for whatever reason, using any of my wireless chargers.
Since there haven't been any system updates yesterday, this makes me extremely confused.
hb...@gmail.com
Pixel 4 XL hasn't had wireless charging work since Android 13 update. Still happening after the September update
ba...@gmail.com
Pixel 4 XL does not charge wirelessly. Connected, but not charging. Strange that this happens to me as I am considering make the change to iOS
ni...@spowage.info
Pixel 4 XL, updated with October 2022 security update still does not charge wirelessly. Battery status says "Connected, not charging"
on...@gmail.com
Wireless charging does not work even after the October security update.
wi...@gmail.com
Seeing this on my Pixel 4 XL with October update charging via first gen Pixel Stand
cg...@gmail.com
Been having this same issue since the first Android 13 update.
ed...@gmail.com
Same issue - started 1-2 weeks ago
aj...@gmail.com
Pixel 4 XL updated with
When put on a charger while watching battery settings, it sometimes flashes the charge % and shows Connected, not charging, else just sits there.
ri...@gmail.com
I am having the same issues since the full android 13 update. It was working on the beta fine. I was hoping the last two updates would fix the issue but they have not. I have even downgraded to android 12 using the android recovery tool and then back to 13 but it has not fixed it. I cannot charge my Pixel 4XL wirelessly now and I have a Pixel stand in every room so it is a big issue!
wa...@gmail.com
P4XL - October 2022 update also did NOT fix it for my 4XL. Only way to get it working is to reboot the phone while on the wireless charger (pixel stand 2). Wireless charging will stop working again if the phone is rebooted off the charger.
pe...@gmail.com
Have same issue on Pixel 6. Have two 3rd party wireless chargers, one works fine. The other is no longer functional. The non-functional one will either connect and disconnect every 5 to 7 seconds or read connected and not actually charge. It started immediately after the Android 13 update
ma...@gmail.com
After Android13 October 2022 Update, Pixel 4 cannot charged by Pixel Stand(1st Gen) when Android booted. After power off, starts charging.
to...@gmail.com
Pixel 4 XL and Pixel Stand 2...still not charging wirelesslly after October 5, 2022 update. Configured to put phone in DnD mode when docked, but doesn't. It's like it doesn't even recognize it's on a stand.
ju...@gmail.com
After the Android 13 Security Update 10/5, my Pixel 4XL can now charge on my QI wireless charger.
da...@gmail.com
Pixel 4XL is still not charging via Pixel stand 2 after the October update. The charger is not recognized when placing the phone on the pad.
so...@gmail.com
Pixel 4XL Android 13, Qi compatible chargers, also not working unless the device is powered off first.
ro...@gmail.com
Having the same issue on Pixel 4xl since Android 13 update.
Wireless charger lights up normally. Phone screen does the charging flash animation when set on charger like normal. Battery icon on phone shows charging.
Battery app shows "connected not charging" and device does not charge.
Wireless charger lights up normally. Phone screen does the charging flash animation when set on charger like normal. Battery icon on phone shows charging.
Battery app shows "connected not charging" and device does not charge.
ve...@gmail.com
I've been having the same issue with my Pixel4XL since the Android 12 update.
The charger indicates that it should be charging, the phone indicates it is charging, however soon afterwards the charge indicator disappears, and the phone does not charge.
The charger indicates that it should be charging, the phone indicates it is charging, however soon afterwards the charge indicator disappears, and the phone does not charge.
ch...@gmail.com
Received the October security update and just to be clear the issue is still present.
du...@gmail.com
Adding on. My P6P is fully updated and having this issue.
su...@gmail.com
My Pixel 4XL is fully updated now. I am still having the wireless charging issue. It only works immediately after I restart my phone.
eu...@euansmith.com
Pixel 4XL on october 22 update still has this issue, worked briefly after clearing cache and storage of pixel stand app then entering safe mode, wireless charging then worked and still worked after reboot. stopped even registering my pixel stands by next morning, according to accubattery pro even while it was on my pixel stand and actually working it wasnt actually charging more than discharging.
gs...@gmail.com
Hi, I also received the October security update on my Pixel 4 and I confirm : the issue is still present
vm...@gmail.com
My phone was impacted in August, then it was patched. Yesterday it updated and now it wont charge. I have both Pixel Stands and none of them work with my phone since last night.
d6...@gmail.com
Pixel4,Wireless Charging stopped working on Android 13
ev...@gmail.com
New Pixel 7 Pro, Verizon version, fully updated.
Build number TD1A.220804.031
Charged wirelessly as needed for about a day and a half. This evening, it stopped charging in the middle of a charge session, and wouldn't start again until I restarted the phone.
I don't have a Pixel Stand or the Pixel Stand app.
Disabling adaptive charging did not resolve the problem once it started. I've left it disabled for now and will post an update if it happens again.
Build number TD1A.220804.031
Charged wirelessly as needed for about a day and a half. This evening, it stopped charging in the middle of a charge session, and wouldn't start again until I restarted the phone.
I don't have a Pixel Stand or the Pixel Stand app.
Disabling adaptive charging did not resolve the problem once it started. I've left it disabled for now and will post an update if it happens again.
re...@gmail.com
Same issue on my mother's Pixel 4XL, updated to October patch, had some success after booting to safe mode, clearing storage and disabling of Pixel Stand app, and turning off Adaptive charging. After reboot, it works after about a minute of being on the charger, but the charge current shown in Accubattery app was unstable and only between 100-700ma. It's 2600ma when charging via cable.
I have a suspicion this could be to do with poor quality batteries and connectors, this issue plagued many Pixel 4XL owners who had swollen batteries and caused the rear cover glass to peel. The cover on my mother's phone hasn't peeled, but there is a noticeable lump where the battery resides which you can feel. Going to try a new battery and see if problem still occurs.
I have a suspicion this could be to do with poor quality batteries and connectors, this issue plagued many Pixel 4XL owners who had swollen batteries and caused the rear cover glass to peel. The cover on my mother's phone hasn't peeled, but there is a noticeable lump where the battery resides which you can feel. Going to try a new battery and see if problem still occurs.
gs...@gmail.com
I had issue on my pixel 4.
it is up to date with last october update.
It clean storage and cache of "Pixel Stand" application and then restart the phone.
=> it is now wireless charging
it is up to date with last october update.
It clean storage and cache of "Pixel Stand" application and then restart the phone.
=> it is now wireless charging
d....@gmail.com
I have this issue on my Pixel 7 Pro as well.
tz...@gmail.com
At risk of repeating many others ... seeing the exact same behavior on a Pixel 4 (non XL) on the original Pixel Stand.
Come on, Google - this is a major issue!
Come on, Google - this is a major issue!
bo...@googlemail.com
I bought a brand new Pixel 4XL (old stock - I'm a fan of Soli). Out of the box this worked perfectly with wireless charging. Upgraded to 13 and it showed 'Connected - not charging' Phone would drain and eventually turn off. Charging would not resume (wirelessly)
After the first update, wireless charging worked fine again, and everything was perfect.
After the latest October update, wireless charging is broken again (shows Connected - not charging). However this time, after draining and turning off the phone will charge wirelessly (when off). This means I wake up with a fully charged phone, which is off (having slept through my alarm which didn't happen).
- Brand new Pixel 4XL
- Third party wireless charger (which has been charging this and another 4XL since the 4XL came out, without a problem).
After the first update, wireless charging worked fine again, and everything was perfect.
After the latest October update, wireless charging is broken again (shows Connected - not charging). However this time, after draining and turning off the phone will charge wirelessly (when off). This means I wake up with a fully charged phone, which is off (having slept through my alarm which didn't happen).
- Brand new Pixel 4XL
- Third party wireless charger (which has been charging this and another 4XL since the 4XL came out, without a problem).
tz...@gmail.com
Adding to my previous comment - not only is this happening with my Pixel 4, but as of last night, now my brand new 7 day old Pixel 7 Pro.
Both phones charge flawlessly when powered off.
Both phones charge flawlessly when powered off.
ba...@gmail.com
Yeah. This is why I think it's a SW issue rather than a HW issue.
Hanz Cortés
On Thu, Oct 20, 2022 at 7:01 AM <buganizer-system@google.com> wrote:
Hanz Cortés
On Thu, Oct 20, 2022 at 7:01 AM <buganizer-system@google.com> wrote:
tr...@gmail.com
Pixel 4 XL owner - still not charging wirelessly after update to android 13
br...@gmail.com
Pixel 4XL - Wireless charging no longer functions after Android 13 update. Thanks Google.
ro...@gmail.com
Well, after October update wireless charging started working fine again, but i was in the constant fear of it failing again, and today was the day, i came back from my fist work shift of the day, went to sleep for a bit, tired af, put my pixel 4 on the pixel stand near my bed, with almost no battery. guess who slept through its alarm because the phone decided not to charge? yeah, me-
compleately dissapointed with google, its been 3 updates since A13, COME ON GOOGLE WHAT THE F
compleately dissapointed with google, its been 3 updates since A13, COME ON GOOGLE WHAT THE F
br...@gmail.com
Happened to me as well. Once on 13 beta, then was fixed, then again on 13 final release version tp1a.221005.002. Pixel 4 XL. Connected with support and provided history. They suggested it was a hardware issue despite my referencing this tracker. SMH
tr...@gmail.com
Both my Pixel 4 XL phones were not charging wirelessly. I even changed the internal charge coil in one of them, although I think that one did have a defective coil. Of course it will charge if you use an external USB C adapter patch tucked beneath you case, causing that bulge... but that blocks the USB C port. No bueno. I tried multiple wireless charging stands and pads. I have Android 13 installed. I have the "Battery Saver" setting turned on, as well as "Turn off when charged" activated right now. When I put the phone on the Nillkin charging stand, "Battery Saver" deactivates. In any case, the fix that appears to have worked was to unplug the charging cable from the QC3 USB port on the adapter, and plug it in to just a straight 2.4 Amp plugin. Once I made the swap, the phone connected and began charging. It charges quite slowly in comparison to what the QC3 Qi port will do, but for now it's charging. I also powered off as a test, and the phone would charge via the QC3 USB port just fine, and at speed. I think Android 13 has some kind of bug that isn't synchronizing with QC3 Qi ports. And by the way, the app "Charge Checker" reports that the phone is NOT wirelessly chargeable, simultaneously as the phone is actually charging slowly on the brainless 2.4 Amp USB port. I think they have screwed up the code for QC3 compatibility and they can't quite figure it out how to fix it yet. Get a charger with a "dumb" port and see if that works. The charger you may be using might be QC3 and not working with Android 13. I bought several charging bricks off Aliexpress for like $3 each. They each have one Quick Charge 3.0 QC3 port, and two 2.4 Amp ports. The dumb power without QC3 is working fine, albeit slower. The phone is steadily charging now. Hooray!
cy...@gmail.com
Pixel 4XL here.
When I place on charger it immediately shows the charging icon, but going in Settings show 'Connected, not charging'
If I wait and stare at this messages sometimes for a split seconds it shows that it charges, but then reverts to not charging again.
The charger shows that it is providing power normally.
When I place on charger it immediately shows the charging icon, but going in Settings show 'Connected, not charging'
If I wait and stare at this messages sometimes for a split seconds it shows that it charges, but then reverts to not charging again.
The charger shows that it is providing power normally.
de...@gmail.com
Pixel 7 Pro is doing this on the QRP3 Beta as of 2 days ago (was fine on this release for a few days prior). Won't charge in SAFE Mode or when powered off either....
tr...@gmail.com
My previous post may have been a bit convoluted. I don't know about Pixel 6 or 7, but for my Pixel 4 XL, the phone would not charge via a fast charge port (QC3). Most of the power bricks you folks are probably using are likely "smart" fast charging adapters. I got my Pixels to charge once I plugged the wireless charger into a "dumb" DC current port that simply puts out current without the circuitry that Android 13 appears to be incompatible with. If you don't have a straight (non-QC3) DC adapter try plugging the wireless charging pad into a standard USB port on a PC or laptop. Just straight 1 amp USB, not a specialized charging port that some computers may include. In my case I eliminated the quick charge "smart" circuitry and ended up being able to charge my phones SLOWLY. If you're having problems try out "dumb" power and avoid QC3. It's slower but may be adequate temporarily until Android finally fixes this mess. Dumb power, dumb power. Most of your bricks are for fast charging and this is why the battery depletes even if wireless connects. Try it on your computer. Clearing the cache, fiddling with settings or finding a different model charging pad probably isn't the solution.
eu...@euansmith.com
Just tried randomly on my Pixel 4XL and at least for now it works and is charging properly.
paired to my pixel stand all good and accubat is showing its charging properly, went from 91-97% in 18min while on the stand.
did not do an android update, but I have auto app updates on so it may be something in there that was the change? either that or the gods.
paired to my pixel stand all good and accubat is showing its charging properly, went from 91-97% in 18min while on the stand.
did not do an android update, but I have auto app updates on so it may be something in there that was the change? either that or the gods.
si...@gmail.com
Pixel 4XL
I had the issue a few months ago, then it went away. Now it's come back again. Restarting the phone makes no difference. Safe mode makes no difference. Adaptive charging off makes no difference. However if I switch the phone off completely and place on a wireless charging stand, it charges! Clearly the hardware is fully working and capable of wireless charging so somethig in Android 13 is interfering.
I had the issue a few months ago, then it went away. Now it's come back again. Restarting the phone makes no difference. Safe mode makes no difference. Adaptive charging off makes no difference. However if I switch the phone off completely and place on a wireless charging stand, it charges! Clearly the hardware is fully working and capable of wireless charging so somethig in Android 13 is interfering.
si...@gmail.com
Comment has been deleted.
br...@gmail.com
My Pixel 4 XL randomly started to work on the wireless charger again today. No obvious update that would fix, and I haven't restarted the phone or cleared device cache. Stumped as to why it's suddenly started working.
wv...@gmail.com
Pixel 4
This issue happens randomly, or so it seems. Restarting the phone makes no difference sometimes, other times it does. Adaptive charging off makes no difference, other times it does and charging works. However if I switch the phone off completely and place on a wireless charging stand, it charges 100% of the time.
This issue happens randomly, or so it seems. Restarting the phone makes no difference sometimes, other times it does. Adaptive charging off makes no difference, other times it does and charging works. However if I switch the phone off completely and place on a wireless charging stand, it charges 100% of the time.
tr...@gmail.com
Just saw this article https://piunikaweb.com/2022/10/25/google-pixel-7-7-pro-connected-not-charging-issue/
Some Pixel phones may charge from a "PD" power port. Most of these chargers appear to be USB-C only. No USB-A connectors widely available yet.
I'm still using a dumb charger without integrated circuitry built in like QC3 has, and PD probably has to facilitate the fast charging cycle.
With a dumb adapter, devoid of the integrated circuitry, I'm staying charged all the time and the phone and battery never get hot.
QC3 fast charging and the heat may have been the reason my first Pixel 4 XL's battery turned into a balloon, pushing the back case clean off.
I think I'll stick with "dumb" power even if Android and Google fix the problem. I just leave the phone on the stand most of the time and it stays charged and never gets hot.
I'll take slow charge any day instead of cooking the battery. At least Pixel 4 XL has a removable BACK to access the battery and change it. Most models require screen removal and that can be a nightmare.
Some Pixel phones may charge from a "PD" power port. Most of these chargers appear to be USB-C only. No USB-A connectors widely available yet.
I'm still using a dumb charger without integrated circuitry built in like QC3 has, and PD probably has to facilitate the fast charging cycle.
With a dumb adapter, devoid of the integrated circuitry, I'm staying charged all the time and the phone and battery never get hot.
QC3 fast charging and the heat may have been the reason my first Pixel 4 XL's battery turned into a balloon, pushing the back case clean off.
I think I'll stick with "dumb" power even if Android and Google fix the problem. I just leave the phone on the stand most of the time and it stays charged and never gets hot.
I'll take slow charge any day instead of cooking the battery. At least Pixel 4 XL has a removable BACK to access the battery and change it. Most models require screen removal and that can be a nightmare.
ni...@gmail.com
I am having this problem with the Pixel 6 Pro on Android 13 Stable
tr...@gmail.com
Both Pixel 4 XL's I have suddenly stopped charging. I switched to the "Battery" screen in settings and it reported "connected not charging". I did more reading and someone suggested booting into "safe mode". I held the power button until the shutdown screen popped up. From there I held the "power off" setting and the phone asked if I wanted to reboot into safe mode. I did this and put it on the wireless charger. It was working again. I rebooted into normal mode and the phone was charging normally with wireless, albeit slowly. I reconnected to the QC3 port on the charger, and that worked as well but it did not appear to be fast charging with a generic 15 watt fast charger. I'll test the Nillkin charging stand next, but as of writing the phone is fully charged. I plan on leaving the phone on "dumb" USB charge brick power so it doesn't overheat, even if fast charging starts working again. I also uninstalled the google stand charging app... although maybe I should have just disabled it, because it might download again on it's own during the next google play store update cycle. I did open the google play store update setting, and checked for updates to the stand app, and it didn't download. Maybe it's gone. Some say to clear it's cache if you're using it. But if all fails, try a boot into safe mode, connect to the wireless charger, then reboot. As of today the phone works.
br...@gmail.com
Pixel 6 Pro, still happening after Nov 11th update. TP1A.221105.002. Tried safe mode, charging while off, clearing data from pixel stand app. Nothing working.
bo...@googlemail.com
Booting into safe mode, allowing the phone to fully start, then rebooting back into normal mode seems to have fixed it for me. It did kill all of my widgets though.
(Pixel 4XL)
(Pixel 4XL)
ar...@stonybrook.edu
Pixel 4 (not XL). Wireless charging broke in August, starting working again after a few weeks. Then, in October it went back to no wireless charging. Sometimes it acts like it is charging for a few seconds, but then quits.
vl...@gmail.com
Same here: I have three Pixel 4 phones in my house, all running the latest available firmware. Wireless charging is not reliable on any of them after Android 13 update and it's not fixed by any available update: sometimes it charges, sometimes not. However wireless charging works without issues when phone is turned off. There's no such issue on Android 12 and below.
I will never buy any Pixel device anymore if the issue is not fixed: it really makes no sense to have all these updates and support from Google with such bugs.
I will never buy any Pixel device anymore if the issue is not fixed: it really makes no sense to have all these updates and support from Google with such bugs.
ph...@gmail.com
Same here - I have a Pixel 4XL, and wireless charging stopped working after the Android 13 upgrade. When I go into settings for battery, it says "Connected but not charging".
di...@gmail.com
when i put my pixel 5 on charge it asks to put it on the stand. I understand, we are talking about pixel stand? Does it work with third party chargers?
mi...@gmail.com
Using a Pixel 4 XL. Yesterday, 11/17/22, I updated my Android OS. I placed my phone on a CHOETECH 15W Wireless Charger in the evening. The phone showed the usual signs that it was charging, i.e., the lights on the stand were green and the time displayed on the phone. However, when I woke up a 5 AM, the charge was down to 19%.
I switched my phone to my wife's Seneo Wireless Charger. Again, the usual signs that it was charging. After two hours, the charge was down to 11%. Next, I placed the phone on a Google Pixel Stand (2nd Generation). After one hour, the battery was down to 1%.
Android version: 13 (T)
Builid ID: TP1A.221005.002
I switched my phone to my wife's Seneo Wireless Charger. Again, the usual signs that it was charging. After two hours, the charge was down to 11%. Next, I placed the phone on a Google Pixel Stand (2nd Generation). After one hour, the battery was down to 1%.
Android version: 13 (T)
Builid ID: TP1A.221005.002
bo...@googlemail.com
Rebooting into Safe mode and back out fixed it for me for about a week. Now the issue is back. No particular reason that I can see.
mr...@gmail.com
Please fix Google.. this is unbelievable!!!
st...@gmail.com
Over 8 months since my first comment in this thread and still no fix... absolutely ridiculous. Google's incapacity to fix this one issue on my perfectly good Pixel 4XL and the fact that the same issue is happening to some brand new Pixel 6 and 7 Pros drove me to buy a new iPhone 14 Pro Max.
Sad day since I've been an Android/Pixel fanboy since the beginning, and now I'll probably never go back... Best of luck to the rest of you. Hopefully Google engineers pull their heads out of their asses.
em...@gmail.com
Pixel 4XL: After a reboot a week ago it suddenly started working again for a few days. But since today it again doesn't charge wirelessly anymore.
Tried with 2 different 3rd party chargers. :/
Tried with 2 different 3rd party chargers. :/
ro...@gmail.com
I have been using my Pixel 4xl for 3 years now, it seems to me the perfect smartphone, I would not change it for anything in the world, I have the entire google ecosystem, and I use it daily. I don't want to change my phone, P4XL is literally the best pixel ever. But I cannot describe the disappointment that this produces in me. This problem that should be solvable if they only get serious about support, I have never liked apple or ios or their ecosystem, but Google, there are several little things out there that can be useful to learn and implement, such as extended support for example . We all know that Pixel 3 and 4 have high-end processors, therefore they would support versions of Android for up to 3 more years, at least, extending the useful life of our things exponentially. I know people using an iPhone 7 with the latest version of iOs, are you telling me they can't match? or overcome? with how versatile android is...
Well, the hypocrisy.
Basically, I'm disappointed, that my phone, just because being old, dies support and completely dies the ability to have wireless charging BECAUSE OF A BUG.
I must not be the only one here with this feeling of disappointment and betrayal by Google..
Well, the hypocrisy.
Basically, I'm disappointed, that my phone, just because being old, dies support and completely dies the ability to have wireless charging BECAUSE OF A BUG.
I must not be the only one here with this feeling of disappointment and betrayal by Google..
ko...@gmail.com
After the update, wireless charging failed again.
The update quality sucks.
The update quality sucks.
ed...@gmail.com
Google doesn't care.
Move fast and break things is the industry moto.
Within Google Corporate, the culture rewards releasing new versions & new ideas 10X over maintaining stability/reliability to existing products. This is systemic - they abandon 80% of projects and are always moving towards the next shiny object.
Along with all my Google Home devices, this wireless charger will now live in MY EFFING BASEMENT. In a cardboard box. Next to a cardboard box full of old magazines.
What a joke.
Move fast and break things is the industry moto.
Within Google Corporate, the culture rewards releasing new versions & new ideas 10X over maintaining stability/reliability to existing products. This is systemic - they abandon 80% of projects and are always moving towards the next shiny object.
Along with all my Google Home devices, this wireless charger will now live in MY EFFING BASEMENT. In a cardboard box. Next to a cardboard box full of old magazines.
What a joke.
an...@gmail.com
Same here - I have a Pixel 4XL, and wireless charging stopped working after the Android 13 upgrade. When I go into settings for battery, it says "Connected but not charging".
xa...@gmail.com
Just adding more complaints to the fire. I predominant use wired charging and use wireless rarely for my Pixel pro 6. Noticed a few times on wireless in the past months that it wouldn't actually charge and I put it down as I've been moving it whilst I slept.
However today it happened again so I went through the process of using accubattery and watching not charge at all. I did the whole soft reset, the factory reset and the pixel stand disabled ordeal with no effect.
When contacting google support they've noted that they are aware of the problem but only suggested for my phone to be sent in for assessment.
If this has been an ongoing issue for so many people, why are they still suggesting such actions instead of finding the root of the problem?
I, like many here, do enjoy the pixel line up. However the constant bugs is laughable and making me reconsider my next phone, probably back to Samsung.
However today it happened again so I went through the process of using accubattery and watching not charge at all. I did the whole soft reset, the factory reset and the pixel stand disabled ordeal with no effect.
When contacting google support they've noted that they are aware of the problem but only suggested for my phone to be sent in for assessment.
If this has been an ongoing issue for so many people, why are they still suggesting such actions instead of finding the root of the problem?
I, like many here, do enjoy the pixel line up. However the constant bugs is laughable and making me reconsider my next phone, probably back to Samsung.
el...@gmail.com
I can't believe this hasn't been fixed yet. :(
jm...@gmail.com
Pixel 6 wireless charging is broken for me as well
ph...@gmail.com
Same here. Pixel 4XL. Android 13 broke wireless charging. Why does Google refuse to fix this?
ju...@gmail.com
This was a really crappy move by Google. I upgraded to Android 13 pretty early when the official release dropped not at all thinking about the limited 3 years of guaranteed updates (because why would I be thinking about that in the middle of August). Then I noticed wireless charging had stopped working on my 4XL. Found a bunch of reports of others with the same issue, tried all of the troubleshooting steps I came across with limited success. None of the suggestions seemed to have any permanent effect.
And then two updates later, the issue was never fixed and I am now just realizing there are no further guaranteed patches/updates. WTF Google...all I can hope for now is that they will release one more update which fixes the issue but it is anyone's guess if and when that will happen. Wasn't really planning on buying a new phone anytime soon but I digress...I can almost with certainty say that my next phone will be one starting with an S even at the expense of getting a more branded Android experience.
And then two updates later, the issue was never fixed and I am now just realizing there are no further guaranteed patches/updates. WTF Google...all I can hope for now is that they will release one more update which fixes the issue but it is anyone's guess if and when that will happen. Wasn't really planning on buying a new phone anytime soon but I digress...I can almost with certainty say that my next phone will be one starting with an S even at the expense of getting a more branded Android experience.
lo...@gmail.com
When is the Pixel 4XL wireless charging function going to be fixed? "Connected but not charging" software issue is over a year old already. Thousands of customers are waiting for a fix. Ticket number 223539243. Thank you.
ya...@gmail.com
I've avoided upgrading my Pixel 4XL to Android 13 because of the reported issues. Two days ago, my Google Opinion Rewards app asked to be updated and I figured it shouldn't cause any harm. Now my wireless charging doesn't work. I've checked my operating system, and it is still on Android 12.
Google, stop asking every android device to upgrade even though you know it will brick wireless charging.
Google, stop asking every android device to upgrade even though you know it will brick wireless charging.
ph...@gmail.com
Google engineers are either: 1. incompetent or 2. uncaring to their customers. 1 is understandable, 2 is unacceptable.
ya...@gmail.com
I finally updated to Android 13 to see if the latest Oct update would fix wireless charging and it did not. Sometimes, I would see a warning message to realign the phone, but I've never had an issue with alignment before. Wireless charging is broken. This will be my last Pixel phone.
vg...@gmail.com
Why can't we get a follow up from Google on this ? Do they have an estimate as of when it will be fixed ?
I opened my first ticket on june 24th. The problem was already there for a while. Still no news, no patch, no fix.
The problem is still present in TQ1A.221205.011.
Google should take care of its consumers. They don't.
I opened my first ticket on june 24th. The problem was already there for a while. Still no news, no patch, no fix.
The problem is still present in TQ1A.221205.011.
Google should take care of its consumers. They don't.
sh...@gmail.com
I am also having this issue on my Pixel 4 XL. I have tried disabling Pixel Stand, all the various Safe Mode charge and reset methods, and different chargers.
From what I can tell from a third party app I have for battery health, it looks like the charger is either a) negotiating really low speeds, or b) not negotiating at all. I can sometimes get it to charge at ~2.5W, but that's the best that I have seen, and only happens after a fresh Safe Mode reset. Usually the charging is actually at negative watts, causing my phone to discharge faster than if it was not on the charger. This is what leads me to believe there is a negotiation issue.
My phone is not overheating, or too hot when starting, so temperature is not the cause. The charger works fine with other devices, so it is not the charger (this is what I originally though back in March when the issue first appeared, so I bought a new charger). I am up to take on all apps and software (as far as I can be without sideloading), so it is not missing a patch.
TP1A.221005.002
From what I can tell from a third party app I have for battery health, it looks like the charger is either a) negotiating really low speeds, or b) not negotiating at all. I can sometimes get it to charge at ~2.5W, but that's the best that I have seen, and only happens after a fresh Safe Mode reset. Usually the charging is actually at negative watts, causing my phone to discharge faster than if it was not on the charger. This is what leads me to believe there is a negotiation issue.
My phone is not overheating, or too hot when starting, so temperature is not the cause. The charger works fine with other devices, so it is not the charger (this is what I originally though back in March when the issue first appeared, so I bought a new charger). I am up to take on all apps and software (as far as I can be without sideloading), so it is not missing a patch.
TP1A.221005.002
si...@gmail.com
Pixel 4XL, often refuses to charge wirelessly. Wireless charging works perfectly with the phone switched off. Worked perfectly upto and including Android 12. Ever since Android 13 wireless charging has been broken. It is very obviously a software issue. When can we expect a fix Google?
wi...@gmail.com
Comment has been deleted.
au...@gmail.com
As a generally happy 4XL owner with no immediate intention of upgrading, the loss of this important feature continues to be a major frustration. I'm obviously not alone here, based on the comments here. What would be appreciated is is some status and expectation setting from Google engineers. With the 4XL at official EOL, will we see a fix? Wireless charging broke just prior to losing guaranteed support, making resolution seem even more uncertain. A little communication would help here.
ja...@gmail.com
Comment has been deleted.
ca...@gmail.com
Same issue here. Christmas present doesn't work for my pixel 4xl
st...@gmail.com
Looks like this software bug is causing the battery to expand over time if you try to charge wirelessly... Such a shame because my Pixel 4XL has been in perfect condition for the entire 3 years of ownership until this wireless charging bug destroyed it. Since my phone was out of warranty my only option was to upgrade to a new phone (iPhone 14 Pro Max), which has been a huge inconvenience and unplanned expense during a tight holiday season.
Words can't describe how disappointed I am in the Pixel engineering team for allowing this issue to happen, and then completely ignoring it to the point where loyal customers like me were forced to take their business elsewhere. I would have purchased the new Pixel 7 Pro, but there are reports of those having the same issue.
my...@gmail.com
Software bugs will not cause your battery to physically expand like that. You're blaming the wrong thing for that problem.
The battery expansion was inevitable regardless of what software was running on the phone at the time. It's caused by slight physical imperfections inside the battery when it's produced that eventually creates off-gas, which is why the battery inflates. No software will cause the battery to off-gas.
I'm all for hounding Google about the problem at hand with wireless charging but let's not start attributing all of the Pixel's problems to this software bug. Please?
The battery expansion was inevitable regardless of what software was running on the phone at the time. It's caused by slight physical imperfections inside the battery when it's produced that eventually creates off-gas, which is why the battery inflates. No software will cause the battery to off-gas.
I'm all for hounding Google about the problem at hand with wireless charging but let's not start attributing all of the Pixel's problems to this software bug. Please?
n8...@gmail.com
New 7 Pro. Same issues as described above. Phone overheats on some (not all) wireless chargers that work without issue for other phones and accessories.
wi...@gmail.com
My 4XL suffers from this and is up-to-date with the latest release.
I learned, again, that I can not rely on my device by it not charging and shutting down in the middle of the night and then failing to alarm in the morning as it sat there on the pixel stand powered down.
If the device ever reboots, this bug shows up again; wireless charging stops working until we work around the bug with a safe mode restart and a wireless charging cycle/verification. I have to restart it in safe mode, set it on the pixel stand to charge, confirm that it is working, and then reboot it normally. Following this procedure fixes wireless charging temporarily; until the next reboot.
Google, this issue needs escalation to a higher level.
As intended, many of us rely on our devices to manage our daily lives.
Many use their device's alarm functions, as designed (see androids bedtime schedule), to start their workday on time.
Nearly everyone uses their device and a calendar to schedule events, some of which are critical.
It is likely a valid argument that Google has created a life safety communications system with the addition of, and customer reliance on, features such as emergency notification, 'safety and emergency' functions, emergency SOS, medical information, car crash detection, and related.
We can not safely rely on any of that if the device randomly fails one of its most basic functions and charge the battery as expected.
I learned, again, that I can not rely on my device by it not charging and shutting down in the middle of the night and then failing to alarm in the morning as it sat there on the pixel stand powered down.
If the device ever reboots, this bug shows up again; wireless charging stops working until we work around the bug with a safe mode restart and a wireless charging cycle/verification. I have to restart it in safe mode, set it on the pixel stand to charge, confirm that it is working, and then reboot it normally. Following this procedure fixes wireless charging temporarily; until the next reboot.
Google, this issue needs escalation to a higher level.
As intended, many of us rely on our devices to manage our daily lives.
Many use their device's alarm functions, as designed (see androids bedtime schedule), to start their workday on time.
Nearly everyone uses their device and a calendar to schedule events, some of which are critical.
It is likely a valid argument that Google has created a life safety communications system with the addition of, and customer reliance on, features such as emergency notification, 'safety and emergency' functions, emergency SOS, medical information, car crash detection, and related.
We can not safely rely on any of that if the device randomly fails one of its most basic functions and charge the battery as expected.
an...@gmail.com
RE: "Words can't describe how disappointed I am in the Pixel engineering team for allowing this issue to happen, and then completely ignoring it to the point where loyal customers like me were forced to take their business elsewhere. I would have purchased the new Pixel 7 Pro, but there are reports of those having the same issue."
I have had the same issue since Android13 in October on my Pixel 4XL....... there seems to be no response or even concern from Google on this, and it appears I am not the only person looking at new device from other than Google (as this seems to be moving up the device line).......
Very disappointing to be mild...... frustrated and annoyed in reality. I would highly recommend Google phones.......... Until Now!
So, looking at 1+ / Nothing / Apple as a replacement of what would be a perfectly good phone. If Google had not destroyed the charging.
I have had the same issue since Android13 in October on my Pixel 4XL....... there seems to be no response or even concern from Google on this, and it appears I am not the only person looking at new device from other than Google (as this seems to be moving up the device line).......
Very disappointing to be mild...... frustrated and annoyed in reality. I would highly recommend Google phones.......... Until Now!
So, looking at 1+ / Nothing / Apple as a replacement of what would be a perfectly good phone. If Google had not destroyed the charging.
ja...@gmail.com
Switching to iPhone because they work as intended. My wireless charging does not work either. Last straw for me!
ju...@gmail.com
Already made a previous comment but just going to follow up/reiterate one more time that loss of wireless charging is pretty much unacceptable when created by a software bug. I just decided to switch phones even though my Pixel 4XL was still pretty much working. I stuck with Android but there was no way I was going to touch a Pixel 7 with a 10 ft pole as even those don't seem to be immune to this issue, see here:
https://support.google.com/pixelphone/thread/192063801/pixel-7-pro-wireless-charging-stopped-working?hl=en
https://issuetracker.google.com/issues/242599758
This seems to be a much more widespread problem than Google cares to admit. And with that, they have pretty much lost another customer after having previously owned two pixel devices.
This seems to be a much more widespread problem than Google cares to admit. And with that, they have pretty much lost another customer after having previously owned two pixel devices.
bs...@gmail.com
Hey Google, I do face the same issues with wireless charging in my Pixel 4 XL and was hoping, that one og the patches would solve the issues. Now I realized, that we are not getting any updates anymore.
I expect a solution, it cannot be that a working feature becomes unusable because of an update and then doesn't get fixed because of end of support half year later...
Looking forward to your answer
I expect a solution, it cannot be that a working feature becomes unusable because of an update and then doesn't get fixed because of end of support half year later...
Looking forward to your answer
sa...@gmail.com
Still not working unless the phone is shut down
lo...@gmail.com
Hi Google. January 29, 2023. Almost the 1 year anniversary of this issue and ticket is still open. It's unnaceptable the least.
This problem is software related, you where aware before deploying OS13, the OS13 deplyment broke this functionality. 4XL phones charge fine when turned off and when on safe mode but NOT when boot normally. This is with 3rd party charges that charge other phone versions like the 3 and 5 as examples. What's the solution? Please advise.
This problem is software related, you where aware before deploying OS13, the OS13 deplyment broke this functionality. 4XL phones charge fine when turned off and when on safe mode but NOT when boot normally. This is with 3rd party charges that charge other phone versions like the 3 and 5 as examples. What's the solution? Please advise.
jo...@gmail.com
having the same issue, support just says out of warranty and should switch to older android version...
what a joke!
what a joke!
wa...@gmail.com
The pixel phone is really disappointing..can't charge wirelessly and Google don't appear to be dealing with the issue. Not for some reason I am unable to charge using my car port despite always being able to. Wont be using Google phones again. Disappointing because the rest of the phone is great
sh...@gmail.com
I have been having the same issue with my Pixel 6 since last year sometime. I just recently did a factory reset and no luck.
ac...@gmail.com
My Pixel 7 was not charging wirelessly with a Qi charger bought from Amazon (Stated Connected, not charging). I did some investigation and after I disabled the Pixel Stand app, everything started to work fine.
st...@gmail.com
I am still consistently having this issue with my Pixel 6 Pro. It will not really charge, unless the phone is about to die. Then it will charge from say 15% to 36 % over the course of about 6 hours. As I'm typing this, I went to check something with the battery and it still shows as "connected, not charging" without being connected to anything.
fi...@gmail.com
That's it for me. It's been over a year without any fix to my P6 Pro wireless charging, along with other annoying issues. Ordered a Samsung S23 Ultra today. Maybe I'll be back when the P9 Pro is out.
Good luck, everyone. I hope Google finally fixes things.
Good luck, everyone. I hope Google finally fixes things.
se...@googlemail.com
Hey folks, after missing wireless charging on my Pixel 4, I'm very happy since the last update a week ago. It works again!
Tested with a third-party charger.
Many thanks to the Google guys who solved it.
Tested with a third-party charger.
Many thanks to the Google guys who solved it.
ma...@gmail.com
If you are having issues still, I found out if you add another user profile to your phone, set up that user profile fully until you get to the home screen. switch back to your main user profile and reboot the phone, your wireless charging and NFC payments will work again. Worked like a charm for the last month or so. Was nice to get it to work again (until my pixel 4 bricked itself overnight last night)
bl...@gmail.com
Pixel 4XL owner. The TP1A Feb 2023 security update appears to have fixed the wireless charging issue for me. Will still take a few days of use/charging before I feel totally confident that this bug is resolved, but this is the first promising update despite the last several official updates failing to fix it, even when they said they did.
ir...@gmail.com
Sorry to say that this did not work for me. :/
Pixel 4
On Sun, Feb 19, 2023 at 2:40 PM <buganizer-system@google.com> wrote:
Pixel 4
On Sun, Feb 19, 2023 at 2:40 PM <buganizer-system@google.com> wrote:
wr...@gmail.com
pixel 6 pro after A WHOLE YEAR still NOT WORKING with ANY wireless charger. tried everything, anker, pixel stands, magsafes, samsung - nothing works. Reverse charge works, so it's not hardware problem. I`m thinking to buy other phone.
da...@gmail.com
So sad - years of working on this and engineers can't figure it out. I think all the comments of fixing it by upgrading to a Samsung might be the best solution. Apparently Google's phone division doesn't care that we work hard for money to spend on their products because this thread feels like the biggest middle finger.
Oh! Pixel 7 pro. Stand and everything new out of box. Worked for a week....maybe?? Ew.
Oh! Pixel 7 pro. Stand and everything new out of box. Worked for a week....maybe?? Ew.
ab...@gmail.com
Hey can you fix to my Android
ab...@gmail.com
Fixplss
ma...@bakerfieldsolutions.com
Pixel 4XL. Wireless charging with Android 12 worked great. Foolishly upgraded to Android 13 and now wireless charging does not work.
si...@gmail.com
Pixel 4XL has been intermittently working then not working for wireless charging since Android 13 update. Can't go back to Android 12. Pixel 4XL itself working perfect in every other sense. Sadly it's become e-waste now thanks to Google not bothering to fix the software issue they created. New Samsung arriving tomorrow. I won't ever buy another Google phone or product because of this.
vi...@google.com
Re-
Note: Please avoid uploading directly to the issue using attachments. You may upload to google drive and share the folder to
si...@gmail.com
Sorry but I won't be supplying a bugreport, I simply don't care any more. This issue has gone unsupported and unresolved by Google for well over a year now. I've ditched the Pixel and replaced it with a Samsung. I won't be buying Google hardware ever again.
me...@gmail.com
I specifically chose this pixel 4 because it had wireless charging and now that I have received it, it doesn't work. I see that this has been a problem for nearly a year, but apparently no one cares to fix it. Never buying another Google phone.
vi...@google.com
Re-
Note: Please avoid uploading directly to the issue using attachments. You may upload to google drive and share the folder to
vi...@google.com
Re-
- Model and type of wireless or wired charger.
- Provide a link to the specific model if possible.
- Are you using pixel stand gen 2 ? If yes, kindly confirm if the charger is using the adapter that came with it.
For steps to capture a bug report, please refer:
li...@gmail.com
Comment has been deleted.
li...@gmail.com
Same Issue with Pixel 6 Pro and Android 14 Beta 3 and Pixel Stand 2 - Stand starts charging but after a while its not charging anymore - Ampere App shows a battery drain of 1 Ampere when on the Stand!
va...@gmail.com
Same issue here, Pixel 4
vi...@google.com
Re-
vi...@google.com
Please note we cannot proceed further on the issue unless we receive the information requested in
jk...@gmx.de
@google: you are closing this issue, because one in a million isn't responding to your request? Great work.
Please fix this issue. I guess, you have enough pixel phones at your hand to test this behaviour.
Please fix this issue. I guess, you have enough pixel phones at your hand to test this behaviour.
ja...@gmail.com
Can I ask why this is only a P3/S3? This seems like at least a P2/S1 when a major feature of the phone is not functioning correctly.
I have. gone through two of wireless car chargers (iOttie -https://www.iottie.com/product/auto-sense-vent/ and Auckly Wireless Car Charger) ,and neither of them charge properly. Each of the goes into a "connected, not charging" state after 1/2 a second of charging wirelessly. Every once in a while it might charger for a few seconds, but eventually stops. I have tried 2 different types of chargers, 10 different cables, different DC-to-AC convertors, even tried running it off a home plug, but always get the same result.
I have the KKM Wireless Charger, 15W Qi-Certified Fast Wireless Charging Stand for iPhone SE 2020, Samsung Galaxy Note 20/Note 20 Ultra, Google Pixel, Huawei, OnePlus and More QI Enable Phones (NO AC Adapter) at home, and have 0 problems with it. It charges my P6P with no problems.
I have. gone through two of wireless car chargers (iOttie -
I have the KKM Wireless Charger, 15W Qi-Certified Fast Wireless Charging Stand for iPhone SE 2020, Samsung Galaxy Note 20/Note 20 Ultra, Google Pixel, Huawei, OnePlus and More QI Enable Phones (NO AC Adapter) at home, and have 0 problems with it. It charges my P6P with no problems.
vi...@google.com
Re-
For steps to capture a bug report, please refer:
a....@googlemail.com
Pixel 4 XL not charge in my tesla Model 3 anymore
vi...@google.com
Re-
Model and type of wireless or wired charger.
- Provide a link to the specific model if possible.
- Are you using Pixel stand gen 2 ? If yes, kindly confirm if the charger is using the adapter that came with it.
- For steps to capture a bug report, please refer:
https://developer.android.com/studio/debug/bug-report#bugreportdevice
vi...@google.com
Re-
vi...@google.com
Re-
ap...@protonmail.com
Comment has been deleted.
ap...@protonmail.com
Comment has been deleted.
ap...@protonmail.com
Comment has been deleted.
ap...@protonmail.com
Comment has been deleted.
ap...@protonmail.com
Comment has been deleted.
vi...@google.com
It is to inform that Pixel 6a doesn't support wireless charging.
th...@hotmail.com
multiple time this problem occured to me
Environment: Fairphone4 android13
What I saw:
- tried with multiple chargers 30W and 165W (and PC w/ no data tx)
- when reboot, the battery can charge again normaly
I join a USB bug Report (hth)
Description
1.
- Build Number: google/coral/coral:12/S2B3.220205.007.A1/8133516:user/release-keys
(Note: It is the build when sending this report. For exact build reference, please see the attached bugreport.)
What type of Android issue is this? Battery / Power
When did this happen?
Feb 14, 2022 12:13 AM GMT-05:00
What steps would let us observe this issue?
1. Place device on wireless charger
What did you expect to happen?
Charging
What actually happened?
Nothing
How often has this happened?
Every time
What was the effect of this issue on your device usage, such as lost time or work?
High
Additional comments
Issue persists after disabling adaptive charging
Debugging information
Google Play services
com.google.android.gms
Version 220219044 (22.02.19 (190400-424636017))
System App (Updated)
Android System WebView
com.google.android.webview
Version 475808733 (98.0.4758.87)
System App (Updated)
Network operator: Verizon
SIM operator: Verizon
2.
- Build Number: google/coral/coral:12/S2B3.220205.007.A1/8133516:user/release-keys
(Note: It is the build when sending this report. For exact build reference, please see the attached bugreport.)
I have a pair of "Yootech LX3-N" wireless chargers, one powered off the block and cable that came with my device. The other off a cable from my old P2XL from a laptop docking station. Both previously worked flawlessly. Now, they charge rarely, if at all, and sometimes will have my phone report a message to realign for charging to continue. Furthermore, both chargers still correctly charge my work phone, an iPhone 11.
There was a short time when placing my device on my Taotronics TT-DL036 would cause my device to indicate that adaptive charging would ensure it was charged by my morning alarm, but this was inconsistent at best.
Debugging information
Google Play services
com.google.android.gms
Version 220615044 (22.06.15 (190400-428792003))
System App (Updated)
Android System WebView
com.google.android.webview
Version 475810133 (98.0.4758.101)
System App (Updated)
Network operator: Verizon
SIM operator: Verizon