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en...@google.com
Summary: Multiple Geo Enterprise services experiencing high rates of error.
Description: We've received a report of an issue with Google Maps Platform as of Friday, 2022-03-18 08:45 US/Pacific.
Multiple Google Maps Platform services experiencing high rates of error, including Web Services and the Maps Javascript API and services.
Please star the issue here to receive further updates as this is the authoritative source of information about this issue.
If you have any questions or needs which are specific to your use of the Google Maps APIs, please create a Maps APIs support case:https://console.cloud.google.com/google/maps-apis/support
We will provide more information by Friday, 2022-03-18 09:30 US/Pacific.
Diagnosis: Failing (timeout or error responses) request
Workaround: None at this time.
Description: We've received a report of an issue with Google Maps Platform as of Friday, 2022-03-18 08:45 US/Pacific.
Multiple Google Maps Platform services experiencing high rates of error, including Web Services and the Maps Javascript API and services.
Please star the issue here to receive further updates as this is the authoritative source of information about this issue.
If you have any questions or needs which are specific to your use of the Google Maps APIs, please create a Maps APIs support case:
We will provide more information by Friday, 2022-03-18 09:30 US/Pacific.
Diagnosis: Failing (timeout or error responses) request
Workaround: None at this time.
en...@google.com
Summary: Multiple Geo Enterprise services experiencing high rates of error.
Description: We've received a report of an issue with Google Maps Platform as of Friday, 2022-03-18 08:45 US/Pacific.
Multiple Google Maps Platform services experiencing high rates of error, including several Web Services and the Maps Javascript API and services. We are still assessing the extent of the issue.
Please star the issue here to receive further updates as this is the authoritative source of information about this issue. Public issue tracker link:https://issuetracker.google.com/issues/225361510 .
We will provide more information by Friday, 2022-03-18 10:00 US/Pacific.
Diagnosis: Failing (timeout or error responses) requests, increased response latency.
Workaround: None at this time.
Description: We've received a report of an issue with Google Maps Platform as of Friday, 2022-03-18 08:45 US/Pacific.
Multiple Google Maps Platform services experiencing high rates of error, including several Web Services and the Maps Javascript API and services. We are still assessing the extent of the issue.
Please star the issue here to receive further updates as this is the authoritative source of information about this issue. Public issue tracker link:
We will provide more information by Friday, 2022-03-18 10:00 US/Pacific.
Diagnosis: Failing (timeout or error responses) requests, increased response latency.
Workaround: None at this time.
to...@gmail.com
Do we have an update?
en...@google.com
Summary: Multiple Geo Enterprise services experiencing high rates of error.
Description: We are experiencing an intermittent issue with Cloud Styling, Directions API, Gaming Services, Google Maps Platform, Maps APIs, Maps Embed API, Maps JavaScript API, Maps Static API, beginning at Friday, 2022-03-18 08:27 US/Pacific.
Our engineering team continues to investigate the issue.
We will provide an update by Friday, 2022-03-18 11:00 US/Pacific with current details.
We apologize to all who are affected by the disruption.
Diagnosis: Failing (timeout or error responses) requests, increased response latency.
Workaround: None at this time.
Description: We are experiencing an intermittent issue with Cloud Styling, Directions API, Gaming Services, Google Maps Platform, Maps APIs, Maps Embed API, Maps JavaScript API, Maps Static API, beginning at Friday, 2022-03-18 08:27 US/Pacific.
Our engineering team continues to investigate the issue.
We will provide an update by Friday, 2022-03-18 11:00 US/Pacific with current details.
We apologize to all who are affected by the disruption.
Diagnosis: Failing (timeout or error responses) requests, increased response latency.
Workaround: None at this time.
to...@gmail.com
Guys we need to get this working ASAP. This is impacting our business and its Friday. This disrupts the customer experience. Thanks
it...@gmail.com
+1 this is very critical for us
in...@gmail.com
Hello there Google Team,
All the services and companies in Brazil are being impacted by this error. We have some high risk companies using the Maps with some integration technologies, and they are stopped due to the issue.
Thank you for your collaboration!
All the services and companies in Brazil are being impacted by this error. We have some high risk companies using the Maps with some integration technologies, and they are stopped due to the issue.
Thank you for your collaboration!
[Deleted User] <[Deleted User]>
When type of ETA are we looking at to resolve this issue? Experiencing heavy errors over at UK also.
ma...@mobapps.com.br
Hi,
We are also experiencing this bug. We look forward to an immediate resolution.
We are also experiencing this bug. We look forward to an immediate resolution.
jw...@gmail.com
Has been very unresponsive, but normal responsiveness seems to have been restored in Los Angeles. Oops... spoke too soon, it's become unresponsive again.
ma...@gmail.com
we are also experiencing difficulty in accomplishing our jobs
kl...@gmail.com
Google maps outage is affecting GPS Tracking and Address forwarding for EMS services in Texas currently.
an...@gmail.com
We are seeing that our application using Google Map is also impacted. do we have any ETA for the resolution
br...@gmail.com
In https://getnofilter.com we use 3 different maps. 2 of them are down, but 1 of them is working well.
The 2 down are:
- A Map in an iOS app
- A Map in a local web environment (intranet)
But, the Map for Web version of the app, in production, is working well.
Example:https://getnofilter.com/best-photo-spots-in/london-united-kingdom
Edit: In the web-intranet, we are getting Error 502 inhttps://maps.googleapis.com/maps/vt
The 2 down are:
- A Map in an iOS app
- A Map in a local web environment (intranet)
But, the Map for Web version of the app, in production, is working well.
Example:
Edit: In the web-intranet, we are getting Error 502 in
ro...@gmail.com
In lithuania all services two minutes ago started, seems like problem solved.
aj...@gmail.com
Southern california we are back up
go...@gmail.com
Hi, I confirmed that the maps services is working!
go...@gmail.com
In Mexico
en...@google.com
Summary: Multiple Geo Enterprise services experiencing high rates of error.
Description: Mitigation work is currently underway by our engineering team.
Maps API Services are starting to return to normal.
We will provide more information by Friday, 2022-03-18 12:00 US/Pacific.
Diagnosis: Failing (timeout or error responses) requests, increased response latency.
Workaround: None at this time.
Description: Mitigation work is currently underway by our engineering team.
Maps API Services are starting to return to normal.
We will provide more information by Friday, 2022-03-18 12:00 US/Pacific.
Diagnosis: Failing (timeout or error responses) requests, increased response latency.
Workaround: None at this time.
sp...@gmail.com
Japan (Tokyo) Confirmed the revival of the service.
mm...@intuscorp.com
Same here (Guatemala), working again.
Thank you!
Thank you!
in...@gmail.com
Services in Brazil apparently working again. Thank you!
al...@gmail.com
Ontario Canada operational thank you!
jo...@gmail.com
Southern California is back to normal
ke...@gmail.com
Milagro city in Ecuador, working again. thanks 🤙🥵
va...@gmail.com
Directions API looks all good from Mumbai region
kh...@gmail.com
back to normal here on Pitcairn Islands
sh...@gmail.com
Working fine in India
ma...@fimtrack.com.mx
Working normally in Mexico
ed...@gmail.com
NYC still down so I can't see the nearest place to get a beer ty
en...@google.com
Summary: Google Maps Platform services experiencing high rates of error.
The issue with Google Maps Platform Directions API, Gaming Services, Maps Embed API, Maps JavaScript API, Maps Static API, Cloud Styling has been resolved for all affected users as of Friday, 2022-03-18 12:10 US/Pacific.
We will publish an analysis of this incident once we have completed our internal investigation.
We thank you for your patience while we worked on resolving the issue.
The issue with Google Maps Platform Directions API, Gaming Services, Maps Embed API, Maps JavaScript API, Maps Static API, Cloud Styling has been resolved for all affected users as of Friday, 2022-03-18 12:10 US/Pacific.
We will publish an analysis of this incident once we have completed our internal investigation.
We thank you for your patience while we worked on resolving the issue.
an...@google.com
Status update: 2022-03-18 14:00
Summary: Google Maps Platform services experienced high rates of error and elevated response latency.
Started: 2022-03-18 08:27 US/Pacific
Mitigated: 2022-03-18 12:10 US/Pacific.
Affected Google Maps Platform APIs:
- Elevated response latency: Directions API
- High rates of errors: Maps JavaScript API, Maps SDK for Android/iOS, Maps Static API, Gaming Services, Maps Embed API, Cloud Styling, Navigation SDKs.
jo...@gmail.com
Comment has been deleted.
cc...@gmail.com
Google is well known for no support unlike apple that will help you instantly will stay with you until your problem is solve. Just about every tech co always give you help it is like google could care less about the customer WAKE UP GOOGLE AND PROVIDE SUPPORT PLEASE
va...@gmail.com
> We will publish an analysis of this incident once we have completed our internal investigation.
Hello Google Team, any ETA on RCA for this outage ?
Hello Google Team, any ETA on RCA for this outage ?
jh...@google.com
Thank you everyone for your contributions and interest in following this issue.
#36: We expect to publish an incident report within a few business days, once our internal investigation and report are complete.
#35: Thank you for your feedback. Our teams were all hands on deck investigating & fixing the issue, as well as publishing updates here on this issue tracker and through the support cases [https://console.cloud.google.com/google/maps-apis/support ] we received. When there are workarounds that our customers can implement quickly we also communicate about them as soon as we know of them. We are of course also checking on the quality of our support during this occurence as part of our internal investigation. If you would like to report pain points or provide us with suggestions regarding our support experience, please don't hesitate to post them here.
#13: Please note that Google Maps Platform shouldn't be used for EMS. See "High Risk Activities" inhttps://cloud.google.com/maps-platform/terms/ .
#36: We expect to publish an incident report within a few business days, once our internal investigation and report are complete.
#35: Thank you for your feedback. Our teams were all hands on deck investigating & fixing the issue, as well as publishing updates here on this issue tracker and through the support cases [
#13: Please note that Google Maps Platform shouldn't be used for EMS. See "High Risk Activities" in
ed...@airbnb.com
Any updates on the incident report?
av...@google.com
We have completed our internal investigation of this incident. Details can be found in the attached report.
If you have follow-up questions on this issue, please
Description
Summary: Current Production Issue - Google Maps Platform
Description: We've received a report of an issue with Google Maps Platform as of Friday, 2022-03-18 08:47 US/Pacific
Please star the issue here to receive further updates as this is the authoritative source of information about this issue.
If you have any questions or needs which are specific to your use of the Google Maps APIs, please create a Maps APIs support case:https://console.cloud.google.com/google/maps-apis/support
We will provide more information by Friday, 2022-03-18 09:20 US/Pacific.
Diagnosis: None at this time.
Workaround: None at this time.
Status update: 2022-03-18 14:00 US/Pacific
Summary: Google Maps Platform services experienced high rates of error and elevated response latency.
Started: 2022-03-18 08:27 US/Pacific
Mitigated: 2022-03-18 12:10 US/Pacific.
Affected Google Maps Platform APIs: