[Android 13 Beta 1] [P6 Pro] [Visible Wireless Carrier] More than 50 users reported teleco service unavailable after updating [230538853]

Fixed

Bug

Platform

Status Update

No update yet.

Description

th...@gmail.com

created issue #1

Apr 27, 2022 01:37PM

Unable to connect to cellular provider - Visible after installing Android 13 Beta 1.

Steps reviewed/ actions taken:
- APN Settings remain the same
- Automatically connect to network: Yes
- Also tried manually choosing Visible: Result: Failed to connect manually
- Rebooted multiple times: Result: Unable to connect to carrier

Using physical sim provided by Visible wireless carrier.

Multiple users on reddit /r/visible reporting same error.

Comments

th...@gmail.com <th...@gmail.com> #2Apr 27, 2022 01:49PM

Carrier settings version visible_us-40000004457.49 2002-02-04

th...@gmail.com <th...@gmail.com> #3Apr 27, 2022 02:16PM

Migrated from 12 - stable.

th...@gmail.com <th...@gmail.com> #4Apr 27, 2022 03:23PM

People are reporting that other carriers are also failing, these include: Spectrum, Xfinity, and Verizon

ad...@google.com <ad...@google.com> #5Apr 27, 2022 03:32PM

Assigned to ad...@google.com.

Thank you for reporting this issue. For us to further investigate this issue, please provide the following additional information:

Android bug report (to be captured after reproducing the issue)
For steps to capture a bug report, please refer:

https://developer.android.com/studio/debug/bug-report#bugreportdevice

Alternate method
Navigate to “Developer options”, ensure “USB debugging” is enabled, then enable “Bug report shortcut”. Capture bug report by holding the power button and selecting the “Take bug report” option.

Note: Please upload the files to google drive and share the folder to android-bugreport@google.com, then share the link here.

th...@gmail.com <th...@gmail.com> #6Apr 27, 2022 03:39PM

Bug report #1 is being generated. standby.

th...@gmail.com <th...@gmail.com> #7Apr 27, 2022 03:45PM

Bug Report located here:

https://drive.google.com/file/d/1mmH42JPs_hlIN6XrOj0u0doVIIuLPzQd/view?usp=drivesdk

da...@gmail.com <da...@gmail.com> #8Apr 27, 2022 09:59PM

Stuck on this build since my Device cannot OEM Unlock... hopefully, there is a fix for this soon!

ad...@google.com <ad...@google.com> #9Apr 28, 2022 01:46PM

We have passed this to the development team and will update this issue with more information as it becomes available.

ad...@google.com <ad...@google.com> #10May 2, 2022 09:32AM

Marked as fixed.

The issue has been fixed and it will be available in a future build.

[Deleted User] <[Deleted User]> #11Jun 19, 2022 02:31AM

Google