Google Analytics Data API - quote issue [245143800]

Bug

Status Update

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Description

in...@greatestate.it

created issue #1

Sep 6, 2022 08:30AM

Hello support

from Google Analytics Data API beta version (using NodeJS with @google-analytics/data package) i receive:
"Error: 8 RESOURCE_EXHAUSTED: Exhausted property tokens for a project per hour. These quota tokens will return in under an hour. To learn more, see

https://developers.google.com/analytics/devguides/reporting/data/v1/quotas"

but the value of returnPropertyQuota is not exhausted (see the attachment)

Our script run every month and we have never had this problem before.
We use the right delays to stay under
5000 -> token per hour
25000 -> token per day

Thank you
Francesco

quota.jpg

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ke...@google.com <ke...@google.com> #2Sep 7, 2022 05:11AM

Reassigned to ke...@google.com.

redacted

kd...@gmail.com <kd...@gmail.com> #3Sep 13, 2022 07:47AM

‫في الثلاثاء، 8 نوفمبر 2022 في 2:39 ص تمت كتابة ما يلي بواسطة
‪samaabunail‬‏ <‪buganizer-system@google.com‬‏>:‬

- Show quoted text -

dg...@gmail.com <dg...@gmail.com> #4Sep 13, 2022 08:57AM

We seem to be having the same issue. Just started happening recently. It shows
tokens_per_day {
consumed: 12
remaining: 23748
}
tokens_per_hour {
consumed: 12
remaining: 3748
}
and then the next time it runs I get this error: "ResourceExhausted: 429 Exhausted property tokens for a project per hour."

Any ideas?

in...@greatestate.it <in...@greatestate.it> #5Sep 13, 2022 10:27AM

Hello
they're investigating

Regards
Francesco

ca...@google.com <ca...@google.com> #6Sep 14, 2022 04:53AM

Hello Everyone,

Thank you for your response.

Our team is still investigating this issue. Rest assured that we will update this thread once there's an update to this.

Regards,

Carmela Cortez, Google Analytics API Team

kd...@gmail.com <kd...@gmail.com> #7Sep 23, 2022 02:38AM

Hello,

anything update now?

Regards
Scott

ke...@google.com <ke...@google.com> #8Sep 23, 2022 04:11AM

Hi Scott,

Our team is still looking into the issue. Rest assured that I've already followed up on this and I'll try to get an update as soon as possible.

Regards,

Kevin Soriano, Google Analytics API team

kd...@gmail.com <kd...@gmail.com> #9Sep 23, 2022 07:38AM

Hi Kevin,

thanks for checking.

yu...@narrative.bi <yu...@narrative.bi> #10Sep 24, 2022 07:48PM

Hello!

We have a similar issue. We got throttled only after 270 tokens instead of 1250 tokens. As you can see the previous request worked fine, and then we got throttled.

Please let me know how that can be solved. Our clients are affected.

Thank you,
Yury

Sat Sep 24 2022 21:47:08 GMT+0200 (Central European Summer Time).png

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ke...@google.com <ke...@google.com> #11Sep 26, 2022 01:45AM

Hi Yury,

Thank you for letting us know that you're encountering a similar issue. I've sent you a separate email to request for additional information which could help us in our investigation.

Regards,

Kevin Soriano, Google Analytics API team

ke...@google.com <ke...@google.com> #12Sep 27, 2022 09:00AM

Hi Everyone,

We have an update from our team.

It appears that the status of the quota related to the error encountered can be tracked using the tokensPerProjectPerHour field of PropertyQuota. Upon checking, it appears that our client libraries doesn't return this field and our team is currently working on a fix for this. You may check back on our client libraries reference and our changelog documentations for future updates.

In the meantime, you may try using our API explorer to check the quota status. I also check that you check our quota documentation as it states that "All daily quotas are refreshed at midnight Pacific Standard Time. All hourly quotas are refreshed on the whole hour boundaries.".

If you encountered the error even when you still have tokensPerProjectPerHour quota remaining, let us know so we can reach out to you and further investigate. Please refrain from posting private information in our public tracker.

Regards,

Kevin Soriano, Google Analytics API team

dg...@gmail.com <dg...@gmail.com> #13Sep 27, 2022 02:03PM

Hi Kevin - we still have the issue above where the error seems to be happening even though we still have tokens remaining. Are you able to send me an email so we can follow up there? Thanks, Dave

ke...@google.com <ke...@google.com> #14Sep 28, 2022 07:21AM

Hello,

I've sent you a separate email to request for more information. Let's continue the discussion on that thread.

Regards,

Kevin Soriano, Google Analytics API team

re...@lucernahealth.com <re...@lucernahealth.com> #15Sep 28, 2022 02:17PM

Hi Kevin,

Our team is also having this issue while using Airbyte to pull Google Analytics data. Airbyte returns the following;

"error": {
  "code": 429,
  "message": "Exhausted property tokens for a project per hour. These quota tokens will return in under an hour. To learn more, see https://developers.google.com/analytics/devguides/reporting/data/v1/quotas",
  "status": "RESOURCE_EXHAUSTED"
}

At the same time we are using the "returnPropertyQuota": true and seeing we still have available tokens.

Message last modified on Sep 28, 2022 02:19PM

ke...@google.com <ke...@google.com> #16Sep 29, 2022 03:59AM

Hi Resford,

I've sent you a separate email to request for more information. Let's continue the discussion on that thread.

Regards,

Kevin Soriano, Google Analytics API team

is...@google.com <is...@google.com> Oct 8, 2023 08:05AM

Status: New

Issue 245143800

Description

Issue summary

Comments

ke...@google.com <ke...@google.com> #2Sep 7, 2022 05:11AM

kd...@gmail.com <kd...@gmail.com> #3Sep 13, 2022 07:47AM

dg...@gmail.com <dg...@gmail.com> #4Sep 13, 2022 08:57AM

in...@greatestate.it <in...@greatestate.it> #5Sep 13, 2022 10:27AM

ca...@google.com <ca...@google.com> #6Sep 14, 2022 04:53AM

kd...@gmail.com <kd...@gmail.com> #7Sep 23, 2022 02:38AM

ke...@google.com <ke...@google.com> #8Sep 23, 2022 04:11AM

kd...@gmail.com <kd...@gmail.com> #9Sep 23, 2022 07:38AM

yu...@narrative.bi <yu...@narrative.bi> #10Sep 24, 2022 07:48PM

ke...@google.com <ke...@google.com> #11Sep 26, 2022 01:45AM

ke...@google.com <ke...@google.com> #12Sep 27, 2022 09:00AM

dg...@gmail.com <dg...@gmail.com> #13Sep 27, 2022 02:03PM

ke...@google.com <ke...@google.com> #14Sep 28, 2022 07:21AM

re...@lucernahealth.com <re...@lucernahealth.com> #15Sep 28, 2022 02:17PM

ke...@google.com <ke...@google.com> #16Sep 29, 2022 03:59AM

is...@google.com <is...@google.com> Oct 8, 2023 08:05AM

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