WAI
Status Update
Comments
sa...@google.com <sa...@google.com> #2
Thank you for reporting this behaviour.
As you noticed yourself this happens only for users who have never used Google Forms before and thus do not have it set up.
I suggest you to advise your users to set-up Google Froms in their account when instructing them how to use your App.
Thank you for your understanding!
Description
FormApp.createForm() keeps failing repeatedly for a random set of users of my application
A small code sample that reliably reproduces the issue. The sample should run as-is or with minimal setup, without external dependencies.
FormApp.createForm("Assessment");
Note : Failing for users with new Google account where Google forms website has never been opened before this function is called via my app.
What is the expected output? What do you see instead? If you see error messages, please provide them.
Expected behaviour : Form gets made
Observed behaviour : FormApp.createForm() keeps failing for this subset of users indefinitely
Error message : Exception: Failed to create new form. Please wait and try again.
But the error persists for them indefinitely. Despite trying after 24 hrs they got same error. Then they left my app.
Please provide any additional information below.
Attached a screen shot of the same. Close to 100 occurrences daily. Kindly help me out. My app is used by School Teachers to make quiz on their android device. It's a valuable resource for many.
But when they spend a lot of time making quiz on the app and try to save, it throws error and they get extremely frustrated since they'll have to make it again on the website.