8.8.8.8 Occasionally Resolve Domain Return Empty [248088423]

Customer Issue

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[Deleted User]

created issue #1

Sep 22, 2022 02:38AM

Hi,

We found that our domain

cdn-adn-https-new.rayjump.com.qtlgslb.com resolved by 8.8.8.8 will occasionally return empty. We speculate that because 8.8.8.8 resolve it to the extensive domain name: *.

qtlgslb.com, and get the empty resolve result.
Now we deleted the extensive domain *.

qtlgslb.com, the resolution resumed.
Could you tell us why this phenomenon occurs? Please help us to confirm that 8.8.8.8 will resolve

cdn-adn-https-new.rayjump.com.qtlgslb.com to extensive domain name? And why?
Thanks!

Regards,
Xiying

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pu...@google.com <pu...@google.com> #2Oct 17, 2022 04:28PM

Automated by Blunderbuss job honestdns_tickets_blunderbuss_autoassigner for 2nd config honestdns_defects_customer_issues for component 191657.

[Deleted User] <[Deleted User]> #3Oct 18, 2022 02:38AM

Hello, We are reviewing your request and need to verify it is from the organization which owns this address block. I have reached out to the owner of the address block, e.zuniga@libertycr.com, for verification.

Alternatively, if you can reply or send me an email from j.medrano@libertycr.com or ja.benavides@libertycr.com. This would allow us to move to the next steps.

Thanks!

pu...@google.com <pu...@google.com> #4Oct 19, 2022 02:33PM

Hello

We have already answered the email with the mail j.medrano@libertycr.com

Thank you for contacting us.

Let's continue the process from the other email account.

Regards

Issue 248088423

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pu...@google.com <pu...@google.com> #2Oct 17, 2022 04:28PM

[Deleted User] <[Deleted User]> #3Oct 18, 2022 02:38AM

pu...@google.com <pu...@google.com> #4Oct 19, 2022 02:33PM

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