Status Update
No update yet.
Comments
bo...@gmail.com
Information redacted by Android Beta Feedback.
an...@google.com
an...@google.com
We are unable to reproduce this issue from our end. Please share the screen record of the issue, for clarity.
Please capture screen record or video of the issue using following steps:
adb shell screenrecord /sdcard/video.mp4
Subsequently use following command to pull the recorded file:
adb pull /sdcard/video.mp4
Note: Please upload the files to google drive and share the folder to android-bugreport@google.com, then share the link here.
Please capture screen record or video of the issue using following steps:
adb shell screenrecord /sdcard/video.mp4
Subsequently use following command to pull the recorded file:
adb pull /sdcard/video.mp4
Note: Please upload the files to google drive and share the folder to android-bugreport@google.com, then share the link here.
an...@google.com
We have passed this to the development team and will update this issue with more information as it becomes available.
gl...@gmail.com
I'm on a Samsung Galaxy Fold 4 that is on Android 12L with the July 2022 (original) security patch & I noticed that Smart Lock Trusted Places is missing.
ce...@gmail.com
I have a Galaxy s10. After the August 2022 security patch, I no longer have a smart lock trusted places option.
bi...@gmail.com
Comment has been deleted.
sa...@gmail.com
Pixel 6a on Android 13. Same issue
ku...@gmail.com
I have a Google Pixel 4a 5G and I can confirm the same issue. I've tried factory resetting my device but this did not fix the problem.
ku...@gmail.com
Comment has been deleted.
ku...@gmail.com
See duplicate
ku...@gmail.com
I was on the latest beta of Google Play Services. I uninstalled this and then deleted the data in GPS and this has rectified the issue.
ro...@gmail.com
Pixel 6 Pro on the 13 QPR Beta 1, I have the Trusted Places available in my Smart Lock settings, and have a location set, but it doesn't actually work. My phone requires me to unlock regardless of this setting.
il...@gmail.com
Same issue here.P6a 13 QPR beta 1T1B1.220819.007
ku...@gmail.com
Just to clarify, I removed Google Play Services Beta AND rolled back to the stable, public release of Android 13 (which requires a phone wipe!) and the Trusted Places works again.
mj...@gmail.com
I'm running the public version of Android 13 (build TP1A.220905.004) and the (I believe) public version of the Play Store (version 32.4.13-21 [0] [PR] 474870057) on my Pixel 5, and I also no longer have Trusted Places showing as an option under Smart Lock. I just have On-body and Trusted devices.
https://drive.google.com/file/d/1Wqgo85SznMbF03VoLDvidummeO_GqLTJ/view?usp=drive_web (Screenshot (Sep 28, 2022 14:25:34))
cn...@gmail.com
- Build Number: google/raven/raven:13/T1B1.220819.006/9012527:user/release-keys
(Note: It is the build when sending this report. For exact build reference, please see the attached bugreport.)
Pixel pro 6 and Pixel 4xl both do not have smart lock location anymore.
Debugging information
Google Play services
com.google.android.gms
Version 223616044 (22.36.16 (190400-476895098))
System App (Updated)
Android System WebView
com.google.android.webview
Version 519513634 (105.0.5195.136)
System App (Updated)
Network operator: Google Fi
SIM operator: Google Fi
Filed by Android Beta Feedback. Version (Updated): 2.28-betterbug.external_20220803_RC00
To learn more about our feedback process, please visithttps://developer.android.com/preview/feedback#feedback-app .
(Note: It is the build when sending this report. For exact build reference, please see the attached bugreport.)
Pixel pro 6 and Pixel 4xl both do not have smart lock location anymore.
Debugging information
Google Play services
com.google.android.gms
Version 223616044 (22.36.16 (190400-476895098))
System App (Updated)
Android System WebView
com.google.android.webview
Version 519513634 (105.0.5195.136)
System App (Updated)
Network operator: Google Fi
SIM operator: Google Fi
Filed by Android Beta Feedback. Version (Updated): 2.28-betterbug.external_20220803_RC00
To learn more about our feedback process, please visit
cn...@gmail.com
Information redacted by Android Beta Feedback.
it...@gmail.com
Pixel 6 and my smart lock option for location is gone as well
ro...@gmail.com
Pixel 6 Pro, Android 13 QPR1 Beta 1
Would like to add that after the Play System update, and app updates via the Play Store, Smart Lock from location appears to be working again. I did not have the issue of the setting disappearing, but I did have the issue of it just not working at all.
You can check for the Play System update by going to Settings>About Phone>Android Version>tap the Google Play System update. It's possible that you just need to restart the phone to update, or it needs to download it. Also check for app updates in the Play Store too.
Would like to add that after the Play System update, and app updates via the Play Store, Smart Lock from location appears to be working again. I did not have the issue of the setting disappearing, but I did have the issue of it just not working at all.
You can check for the Play System update by going to Settings>About Phone>Android Version>tap the Google Play System update. It's possible that you just need to restart the phone to update, or it needs to download it. Also check for app updates in the Play Store too.
pv...@gmail.com
I also have the same issue.
Pixel 6 Pro
Pixel 6 Pro
pe...@gmail.com
I have this issue as well. I'm not in the beta. Build is TP1A.220905.004.A1 on a Verizon Pixel 6Pro. Google Play System Update is 8/1/22. The phone says I am on the most up to date. My wife has a Verizon Pixel 6, also on the same build but she has the Trusted Places option in her smart lock menu.
be...@gmail.com
This happened to me abruptly this week as well P6P, not just the option but the entire feature set disappeared - for many 2 main places (home/work) are set to stay unlocked and were "locked out"
be...@gmail.com
failed to mention did a factory reset and the option became available once again only to have it disappear once again after the update process had completed
jh...@gmail.com
Same issue for me - on Verizon Pixel 6, Android 13, Google play system update 8-1-22.
Build is TP1A.220905.004.A1
Build is TP1A.220905.004.A1
ku...@gmail.com
The issue was fixed after I removed Google Play Services beta and a factory reset. The issue has now returned so presumably something has been updated again 🙄
au...@gmail.com
Same issue here - hopefully fixed soon very annoying :D
TP1A.220905.004
TP1A.220905.004
je...@gmail.com
I'm having the same issue: Trusted Places just disappeared from Smart Lock a few days ago.
Pixel 6a
Android 13 (stock not beta)
Build number TP1A.220905.004.A2 (Sept 5, 2022 security update)
Google Play Services version 22.36.16 (190400-476895098) (Sept 1, 2022 update)
Network operator: Google Fi
SIM operator: Google Fi
Pixel 6a
Android 13 (stock not beta)
Build number TP1A.220905.004.A2 (Sept 5, 2022 security update)
Google Play Services version 22.36.16 (190400-476895098) (Sept 1, 2022 update)
Network operator: Google Fi
SIM operator: Google Fi
cn...@gmail.com
co...@gmail.com
I too am having this issue on a Samsung 22 ultra.
sc...@gmail.com
Also having this issue. Pixel 6 Pro, Android 13, (TP1A.220905.004), latest Google Play version.
do...@gmail.com
Trusted Places missing here as well. Galaxy S20. Android 12. One UI 4.1
bi...@gmail.com
Trusted Places selection missing here as well on Pixel 5A 5G, Laters Google Play
an...@gmail.com
I too no longer have the Trusted Places selection on my smart lock options on a pixel 4a, android 13 and latest Google Play version.
pe...@gmail.com
Pixel 4 XL and Pixel 6 Pro. Both on latest build TP1A.221005.002. The 4XL has smart lock places, while the 6Pro does not. 4XL is on Play system updated from 9/1/22. While 6Pro is on 8/1/22 Play system update. When I request an the update to the Play System on the 6Pro, it says I have the latest update.
sh...@gmail.com
Seeing this same thing on my P5
cn...@gmail.com
Hats off to the team and now my lazy self can now have my phone unlocked at
home just like it used to be.
On Mon, Oct 3, 2022, 6:18 PM <buganizer-system@google.com> wrote:
home just like it used to be.
On Mon, Oct 3, 2022, 6:18 PM <buganizer-system@google.com> wrote:
sc...@gmail.com
i'm having the same issue. Trusted Places does not appear in the "Smart Lock" options. i only have "On-body detection" and "Tructed devices"
Pixel 6
Android version 13 (build number TP1A.221005.002)
Google Play Services version 22.36.16 (190400-476895098)
schleprock
Pixel 6
Android version 13 (build number TP1A.221005.002)
Google Play Services version 22.36.16 (190400-476895098)
schleprock
he...@gmail.com
Experiencing this same issue on 3 phones in my household. S22 Ultra, Z Fold 4, and S22. Only seeing Trusted devices and On-body detection in smart lock. As far as I can tell, there are no updates to anything.
mo...@gmail.com
Same issue here, Trusted Places does not appear in the "Smart Lock" options. iOnly have "On-body detection" and "Trusted devices"
LGV60
LGV60
st...@gmail.com
Same issue on both Google Pixel 6a and Google Pixel 3aXL.
The "Smart Lock" options only show "On-body detection" and "Trusted devices".
Android version 13 (build number TP1A.221005.003)
Android version 10 (build number SP2A.220505.008)
Google Play Services version 22.36.16 (190400-476895098)
The "Smart Lock" options only show "On-body detection" and "Trusted devices".
Android version 13 (build number TP1A.221005.003)
Android version 10 (build number SP2A.220505.008)
Google Play Services version 22.36.16 (190400-476895098)
si...@gmail.com
Found temp fix: 22.39.15 beta fixes issue running on Samsung A52 5g w/ android 12
go...@gmail.com
My Sony Experia has the same problem. I have been using places to keep my phone unlocked for years.
Description
(Note: It is the build when sending this report. For exact build reference, please see the attached bugreport.)
What type of Android issue is this? Other issue
What steps would let us observe this issue?
1. Open settings - Smart Lock. See that location is not available
What did you expect to happen?
Choose location for Smart Lock
What actually happened?
Unable - option is not there
How often has this happened?
Frequently
What was the effect of this issue on your device usage, such as lost time or work?
High
Additional comments
Smart Lock not functioning properly
Debugging information
Google Play services
com.google.android.gms
Version 223615044 (22.36.15 (190400-475419924))
System App (Updated)
Android System WebView
com.google.android.webview
Version 519513634 (105.0.5195.136)
System App (Updated)
Network operator: Google Fi
SIM operator: Google Fi
Filed by Android Beta Feedback. Version (Updated): 2.28-betterbug.external_20220803_RC00
To learn more about our feedback process, please visit