Fixed
Status Update
No update yet.
Comments
in...@gmail.com
- Build Number: google/oriole_beta/oriole:UpsideDownCake/UPB1.230309.014/9890577:user/release-keys
(Note: It is the build when sending this report. For exact build reference, please see the attached bugreport.)
I cannot add a bug report, it errors out
Debugging information
Google Play services
com.google.android.gms
Version 231312044 (23.13.12 (190400-519946965))
System App (Updated)
Android System WebView
com.google.android.webview
Version 561504834 (112.0.5615.48)
System App (Updated)
Network operator: Not available
SIM operator: Not available
Filed by Android Beta Feedback. Version (Updated): 2.33-betterbug.external_20230301_RC01 (DOGFOOD)
To learn more about our feedback process, please visithttps://developer.android.com/preview/feedback#feedback-app .
(Note: It is the build when sending this report. For exact build reference, please see the attached bugreport.)
I cannot add a bug report, it errors out
Debugging information
Google Play services
com.google.android.gms
Version 231312044 (23.13.12 (190400-519946965))
System App (Updated)
Android System WebView
com.google.android.webview
Version 561504834 (112.0.5615.48)
System App (Updated)
Network operator: Not available
SIM operator: Not available
Filed by Android Beta Feedback. Version (Updated): 2.33-betterbug.external_20230301_RC01 (DOGFOOD)
To learn more about our feedback process, please visit
in...@gmail.com
went into settings -> reset -> reset mobile network, deleted the eSIM, physical SIM still not detected, still cannot add eSIM.
Tried to erase eSim again:
eSIM can't be erased due to an error.
Rebooted the phone
eSIM showed up now, but when i try to enable it, it turns itself off again.
tried a couple times, now it's stuck on 'Switching to T-Mobile NL for calls and messages..."
i will give it some time.
Tried to erase eSim again:
eSIM can't be erased due to an error.
Rebooted the phone
eSIM showed up now, but when i try to enable it, it turns itself off again.
tried a couple times, now it's stuck on 'Switching to T-Mobile NL for calls and messages..."
i will give it some time.
in...@gmail.com
didnt work. re-erased the SIM, redownloaded it, and now it works!
ar...@gmail.com
Curious if the physical SIM appeared? On my P7 Pro, the physical SIM did not appear after reboots or resets so I went back to 13 stable.
pa...@gmail.com
Same as #5
in...@gmail.com
Physical sim did not appear until i reset network multiple times
ad...@google.com
Thank you for reporting this issue.
Others who are facing this issue, please share a bug report:
Android bug report (to be captured after reproducing the issue)
For steps to capture a bug report, please refer:https://developer.android.com/studio/debug/bug-report#bugreportdevice
Alternate method
Navigate to “Developer options”, ensure “USB debugging” is enabled, then enable “Bug report shortcut”. Capture bug report by holding the power button and selecting the “Take bug report” option.
Note: Please upload the files to google drive and share the folder to android-bugreport@google.com, then share the link here.
Others who are facing this issue, please share a bug report:
Android bug report (to be captured after reproducing the issue)
For steps to capture a bug report, please refer:
Alternate method
Navigate to “Developer options”, ensure “USB debugging” is enabled, then enable “Bug report shortcut”. Capture bug report by holding the power button and selecting the “Take bug report” option.
Note: Please upload the files to google drive and share the folder to android-bugreport@google.com, then share the link here.
f2...@alumni.bits-pilani.ac.in
Comment has been deleted.
si...@gmail.com
Same as #5 and #6. Haven't yet reverted to stable 13
ad...@google.com
The issue has been fixed and it will be available in a future build.
f2...@alumni.bits-pilani.ac.in
Updated to UPB1.230309.017 now. Still the issue persists. Physical sim is still not being detected
ju...@gmail.com
I hadn't this issue with the first beta, now my phone is unusable with the Beta 1.1.
No cellular network.
No cellular network.
ju...@gmail.com
This FIX worked for me:
Go to settings - Network & Internet (use the setting app, NOT the quick settings menu from the notification toggles)
Then go to SIMs
Look for your actual SIM if is "Inactive" and slide the toogle to ON position.
You'll see the network signal in status bar and probable start getting the "com.android.nqs" app stopping notice.
Go to settings - Network & Internet (use the setting app, NOT the quick settings menu from the notification toggles)
Then go to SIMs
Look for your actual SIM if is "Inactive" and slide the toogle to ON position.
You'll see the network signal in status bar and probable start getting the "com.android.nqs" app stopping notice.
go...@florens.be
Same issue here, still "No SIM" after 1.1 update.
am...@gmail.com
Still "No SIM" after the update. This update has completely broken my Pixel 7. This is a basic functionality and missing this to test/fix is even extreme for beta.
ch...@gmail.com
Reporting here that beta 2 finally fixed this for me (physical sim card was not detected in earlier 2 beta builds)
al...@gmail.com
Exactly the same issue here - disabled eSIM I wasn't using and now no option to re-enable it! Disabled physical SIM and same problem but at least after ejecting it and reinserting it it was seen again, but eSIM has vanished.
al...@gmail.com
PS why is this marked as fixed when the issue occurs with the latest Android version 13? (TQ3A.230605.011)
al...@gmail.com
So thankfully Airalo reissued the SIM for me which did the trick, but very frustrating this happened.
For clarity for any Google staff (I did try to submit a full bug report however it didn't seem to upload properly to Google Drive)...
The issue is SIM and eSIMs disappearing when you disable them and being unable to re-enable them. For physical SIM cards you can eject and reinsert them but for eSIMs there's no such ability and it needs to be deleted and reissued (I've also lost all my saved Wifi networks too!).
The previous version of Android 13 a couple of months ago never did this on my Pixel 5.
Do you have an ETA for a fix? This is a pretty major bug.
For clarity for any Google staff (I did try to submit a full bug report however it didn't seem to upload properly to Google Drive)...
The issue is SIM and eSIMs disappearing when you disable them and being unable to re-enable them. For physical SIM cards you can eject and reinsert them but for eSIMs there's no such ability and it needs to be deleted and reissued (I've also lost all my saved Wifi networks too!).
The previous version of Android 13 a couple of months ago never did this on my Pixel 5.
Do you have an ETA for a fix? This is a pretty major bug.
al...@gmail.com
Another bug I've noticed is the option to delete an eSIM has disappeared.
I've done a screen recording showing that when an eSIM is disabled it vanishes altogether...
https://photos.app.goo.gl/qYgWwbwWtUmy1h7J9
I've done a screen recording showing that when an eSIM is disabled it vanishes altogether...
jo...@gmail.com
Bumping this issue, major big as switching off physical SIM to use eSim for data causes the physical SIM to disappear and can't be reenabled
md...@gmail.com
Sadly I have the same Issue on Pixel 7 Pro with both eSim on the released Android 14 version. First time I made a factory reset. Now after one week the Issue appeared again.
dr...@gmail.com
For me the solution was to insert the sim while my phone was on
mw...@gmail.com
I am having this issue on Android 14 build# U1TGNS34.42-86-4-1 (NOT Beta, the actual OTA official update). My SIM card worked perfectly well before the May-01-2024 Android 14 update. But ever since, it will randomly stop working at some point during the day while the phone (Moto G Stylus 5g 2023) is turned on. The ONLY way I've been able to get the SIM card working again is by turning the phone completely off, popping out the SIM card, putting it back in, waiting a couple minutes, and then turning the phone back on. Unfortunately this method does not have a 100% success rate, and at times requires multiple attempts before the phone finally recognizes the SIM card again. I have no idea why this is happening, but as it only started after the Android 14 OTA update, I'm pretty sure this isn't just a coincidence. From a quick Google search I can easily tell I'm not the only one with this issue, though apparently as of now (June-25-2024) I'm the only one with my device who has reported the problem. Unfortunately I haven't found any info on any potential kind of fix. I'm going to attempt to get my carrier to send me a new SIM card just in case it is a hardware issue. I'll update this post if that resolves the issue. But something tells me it won't.
Description
(Note: It is the build when sending this report. For exact build reference, please see the attached bugreport.)
What type of Android issue is this? Calls / Voice / Mobile Network
When did this happen?
Apr 13, 2023 10:39 AM GMT+02:00
What steps would let us observe this issue?
1. Disable existing eSIM
2. Sim is now missing. Try readding-> "something went wrong trying to activate your number"
3. Try physical SIM -> not detected
What did you expect to happen?
Working cellular
What actually happened?
SIM not detected/ eSIM not working
How often has this happened?
Every time
What was the effect of this issue on your device usage, such as lost time or work?
Extreme - device was unusable
Additional comments
Unable to use cellular
Debugging information
Google Play services
com.google.android.gms
Version 231312044 (23.13.12 (190400-519946965))
System App (Updated)
Android System WebView
com.google.android.webview
Version 561504834 (112.0.5615.48)
System App (Updated)
Network operator: Not available
SIM operator: Not available
Filed by Android Beta Feedback. Version (Updated): 2.33-betterbug.external_20230301_RC01 (DOGFOOD)
To learn more about our feedback process, please visit