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an...@stockrx.uk
Hello,
To assist us in conducting thorough investigation, we kindly request your cooperation in providing the following information regarding the reported issue:
- Has this scenario ever worked as expected in the past?
- Do you see this issue constantly or intermittently ?
- If this issue is seen intermittently, then how often do you observe this issue ? Is there any specific scenario or time at which this issue is observed ?
- To help us understand the issue better, please provide detailed steps to reliably reproduce the problem.
- It would be greatly helpful if you could attach screenshots of the output related to this issue.
Your cooperation in providing these details will enable us to dive deeper into the matter and work towards a prompt resolution. We appreciate your assistance and look forward to resolving this issue for you.
Thank you for your understanding and cooperation.
Description
Problem you have encountered:
- Document AI Invoice Parser fails to pick up obvious characters on PDF files
What you expected to happen:
- Missing line item quantities to be improved by the Document AI team
Steps to reproduce:
- Tried to use invoice parser using uptrained processor. Hence, still getting the text not being picked up by Invoice parser processor
Other information (workarounds you have tried, documentation consulted, etc):
1. Uptrained a processor [1] using 1,000 or more images, but still having issues on using the invoice parser
[1]