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ds...@google.com
j....@gmail.com
so...@zenda.com
Project id: restaurant-phone-reservat-b9tt
Location: us-east1
Please have a look, this is a blocker for us.
Thank you!
ds...@google.com
Do we have an estimated time when these bugs will be solved, please?
sv...@gmail.com
Hello,
Thank you for reaching out to us with your request.
We have duly noted your feedback and will thoroughly validate it. While we cannot provide an estimated time of implementation or guarantee the fulfillment of the issue, please be assured that your input is highly valued. Your feedback enables us to enhance our products and services.
We appreciate your continued trust and support in improving our Google Cloud Platform products. In case you want to report a new issue, please do not hesitate to create a new issue on the
Once again, we sincerely appreciate your valuable feedback; Thank you for your understanding and collaboration.
ds...@google.com
Hello,
To troubleshoot the issue further, I have created a private ticket to provide some information about the issue (for which you should have received a notification). Please provide requested information there. Don't put any personal information, including project identifiers in this public ticket.
j....@gmail.com
Unfortunately, this is a very blocking issue for a feature we want to go live with next week. Could you please provide us with an answer as to when you’ll think you are going to fix this issue?
ds...@google.com
Hello , Could you please provide the requested details in the confidential thread ?
ds...@google.com
Hello,
Thank you for reaching out to us with your request.
We have duly noted your feedback and will thoroughly validate it. While we cannot provide an estimated time of implementation or guarantee the fulfillment of the issue, please be assured that your input is highly valued. Your feedback enables us to enhance our products and services.
To ensure a faster resolution and dedicated support for your issue, I kindly request you to file a support ticket by clicking
Once again, we sincerely appreciate your valuable feedback; Thank you for your understanding and collaboration.
sh...@gmail.com
I am also facing the same issue of retry.
So have some API call in my webhook and we do Promise.reject(err) in case of any error from the API and hope to get global failure message from the dialogflow and transfer the call to agent which was working fine before but we have observed from couple of days it retries and doing the process again which actually creating multiple JobId in our system and it just happenings for two times.
Kindly give any reasoning why this is happening and if this has found to be bug then please let use know if we have any ETA to fix this or we need to handle this in our system itself as this is impacting badly our application.
Thanks
Description
Since about two weeks ago all my agents running on the webhook on a timeout >5 seconds have been sending a second duplicate request, so my webhook processes exactly trh same request a second time. These duplicates even share the same responseId with the first request.
Previously, Dialogflow returned an error after the timeout, but provided the text response of the intent. So it was possible to output this text response and then, as soon as the webhook was completed, send its response delayed via push.
```json
"webhookStatus": {
"code": 4,
"message": "Webhook call failed. Error: DEADLINE_EXCEEDED, State: URL_TIMEOUT, Reason: TIMEOUT_WEB."
}
```
I also don't see any way to cancel or otherwise intercept the second call.