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Description
This will create a feature request which anybody can view and comment on.
Please describe your requested enhancement. Good feature requests will solve common problems or enable new use cases.
What you would like to accomplish: Transcoding job takes longer than expected for some files(.mov) and reaching timeout threshold of 20 seconds. Would like it to be resolved for the customer.
How this might work: ideally it should transcode all the applicable type of files.
If applicable, reasons why alternative solutions are not sufficient: 1.This is happening for only for some .mov files but not all. 2. Customer cannot increase the timeout >20 sec
Other information (workarounds you have tried, documentation consulted, etc): converting the file to other formats will help in this case.