Assigned

Bug

Status Update

No update yet.

Description

de...@gmail.com

created issue #1

Mar 1, 2024 04:57AM

From the Android Studio team:

This is a known issue of the AdMob and Google Services libraries

(AGP before 8.3 would have not surfaced the conflicts between the property definitions, which is why you see this during upgrade of AGP)

The solution suggested from the error message is the right one

Until the libraries are fixed: just override the property yourself in your AndroidManifest.xml

<property
        android:name="android.adservices.AD_SERVICES_CONFIG"
        android:resource="@xml/gma_ad_services_config"
        tools:replace="android:resource" />

Issue as reported below

DESCRIBE THE ISSUE IN DETAIL: I am not sure where can I report this issue as it seems it is more related to AdMob and Google Services manifest conflict. However this issue appears after updating to Iguana and AGP from 8.2.2 to 8.3 and Gradle 8.2 to 8.4.

STEPS TO REPRODUCE:

Use Android Studio Iguana | 2023.2.1
Use AGP 8.3
Use AdMob 22.6.0
Use Google Services 4.4.1

ATTACH SCREENSHOTS/RECORDINGS OF THE ISSUE

ATTACH LOG FILES

Error:
	Attribute property#android.adservices.AD_SERVICES_CONFIG@resource value=(@xml/ga_ad_services_config) from [com.google.android.gms:play-services-measurement-api:21.5.1] AndroidManifest.xml:32:13-58
	is also present at [com.google.android.gms:play-services-ads-lite:22.6.0] AndroidManifest.xml:92:13-59 value=(@xml/gma_ad_services_config).
	Suggestion: add 'tools:replace="android:resource"' to <property> element at AndroidManifest.xml to override.

IMPORTANT: Please read https://developer.android.com/studio/report-bugs.html carefully and supply all required information.

Studio Build: Build #AI-232.10227.8.2321.11479570 Version of Gradle Plugin: 8.3 Version of Gradle: 8.4 Version of Java: 17 OS: macOS Ventura

Comments

de...@gmail.com <de...@gmail.com> #2Mar 1, 2024 05:05AM

Same issue, also logged a support request - Your Google Support Inquiry: Case ID [7-5646000031635]

Fri Mar 01 2024 13:04:45 GMT+0800 (Philippine Standard Time).png

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cm...@google.com <cm...@google.com> #3Mar 6, 2024 03:03PM

Assigned to an...@google.com.

Same Issues as well. Logged it with them.

je...@google.com <je...@google.com> #4Mar 8, 2024 07:04PM

Reassigned to am...@google.com.

Reattempted a factory reset which resolved the issue. Think the issue could relate to system/dalvik cache needed clearing when it did the update but arguably a factory reset shouldn't be a full term solution especially when another update could be released to resolve and when clearing system cache isn't provided in the bootloader other than via ADB/Fastboot tools which not every user is going to be comfortable doing and could result in further issues so shouldn't be a supported solution.

Message last modified on Mar 8, 2024 07:06PM

de...@gmail.com <de...@gmail.com> #5Mar 9, 2024 09:40AM

So - If you lose battery again, is it going to happen again? Or you think Im good with just one factory reset?

bu...@gmail.com <bu...@gmail.com> #6Mar 11, 2024 05:35AM

My advice would be to wait until I've tested it as I'm currently waiting for my battery to drain. I'm UK based and it's currently 1am so I should know more tomorrow

ha...@gmail.com <ha...@gmail.com> #7Mar 11, 2024 09:19AM

Appreciate that. Good luck !

Message last modified on Mar 11, 2024 10:02AM

fr...@obiwo.com <fr...@obiwo.com> #8Mar 11, 2024 10:22AM

Hi, I can confirm my fingerprint reader still works after the phone died

pc...@gmail.com <pc...@gmail.com> #9Mar 11, 2024 12:14PM

I had the same issue occur last night where my Pixel 6 crashed and rebooted while still having 49% battery left. After the crash I am unable to use the fingerprint reader or register new fingerprints. This indicates that draining the battery might not be the cause of this problem.

am...@google.com <am...@google.com> #10Mar 11, 2024 12:54PM

I don't think draining the battery causes it either, I reckon it's something to do with the security update which could apply after the phone's died and been recharged or after the phone has been restarted manually or via a crash. The crashing may actually be a separate issue altogether I haven't heard of any other phones crashing

Message last modified on Mar 11, 2024 12:54PM

pc...@gmail.com <pc...@gmail.com> #11Mar 11, 2024 02:19PM

Confirming I'm experiencing this with the Pixel 6. I'm going to avoid the factory reset for now and hope there's a patch or it's resolved in the December update. I let the battery die last night, and when I turned on the phone this morning, all fingerprints were erased and I'm unable to enroll new ones.

am...@google.com <am...@google.com> #12Mar 11, 2024 02:48PM

Same problem starting a couple days ago after my phone ran out of batteries. Only solution for me was to factory reset, which seems to have done the trick

ma...@gmail.com <ma...@gmail.com> #13Mar 11, 2024 05:24PM

I've been going nuts trying to troubleshoot this. I have a on-call position and cannot just factory reset my phone on a whim....so I have been avoiding doing that since I am on call for the next 2 weeks. So glad to see this so I know that I am not going totally crazy!

Message last modified on Mar 11, 2024 09:30PM

su...@gmail.com <su...@gmail.com> #14Mar 14, 2024 04:54AM

Same issue, though I have definitely not let the battery run down to zero. Just stopped working a few days ago.

yt...@gmail.com <yt...@gmail.com> #15Mar 14, 2024 05:26PM

Same issue, happened after my battery died.

ni...@gmail.com <ni...@gmail.com> #16Mar 16, 2024 08:35AM

Same issue. It seemed to start after the Nov 5th security update for me at least. Full battery drain and then not able to register a finger print having done it before.

Giving it another week for a fix to be pushed out or I'll just sell the the phone.

Sloppy second rate stuff from Google.

w....@futuremind.com <w....@futuremind.com> #17Mar 17, 2024 11:02PM

same issue here, and i don't want to factory reset ...

Message last modified on Mar 17, 2024 11:17PM

re...@gmail.com <re...@gmail.com> #18Mar 18, 2024 06:52PM

exactly the same issue, my phone turned off after being low on battery, and since I can't enroll a new fingerprint or unlock my phone this way....

pc...@gmail.com <pc...@gmail.com> #19Mar 18, 2024 08:04PM

I suffer the same problem. I have reported this problem to Android Authority and they wrote an article for this issue:

https://www.androidauthority.com/google-pixel-6-fingerprint-3055692/
There is a reddit discussion as well:

https://www.reddit.com/r/GooglePixel/comments/qmuxok/pixel_6_pro_fingerprint_scanner_not_working/

I hope that this issue can be fixed with a software update,
otherwise, it will be useless to buy a new Pixel.

ay...@gmail.com <ay...@gmail.com> #20Mar 19, 2024 12:02AM

Come on Google. This is the exact reason I hesitated to buy your phone. Have the guts to say we messed up, send this over to the owner teams and send a urgent hot fix update. If this doesn’t get resolved with an update by end of the year, I swear I am never buying or recommending a pixel for me or my family and friends again.

lb...@gmail.com <lb...@gmail.com> #21Mar 19, 2024 08:12AM

Any updates on that?

jm...@x2studios.com <jm...@x2studios.com> #22Mar 19, 2024 06:53PM

I have had this same problem since this morning last night I charged my phone to 93 percent from 11 percent so my battery was not dead I then unplugged the phone and switched off for the night but when I woke up this and turned my phone on the fingerprint sensor was gone tried many times to redo my prints but it's not letting me. Come on Google sort this out with a hot fix or patch I don't want to have to reset my phone

am...@google.com <am...@google.com> #23Mar 20, 2024 05:46PM

Reassigned to fe...@google.com.

Same issue here

fe...@google.com <fe...@google.com> Mar 21, 2024 12:17AM

Reassigned to am...@google.com.

ca...@gmail.com <ca...@gmail.com> #24Apr 1, 2024 07:30AM

Same issue, Pixel 6. Surely there is a software fix that doesn't require a factory reset?

st...@gmail.com <st...@gmail.com> #25Apr 2, 2024 04:28PM

Same issue as well on my pixel 6, has there been any word from Google as to a patch to fix the issue? I'd rather not factory reset.

Message last modified on Apr 2, 2024 04:37PM

ca...@gmail.com <ca...@gmail.com> #26Apr 3, 2024 01:15PM

Not sure if anyone has suggested the fingerprint re-calibration tool.

https://pixelrepair.withgoogle.com/

sh...@navi.com <sh...@navi.com> #27Apr 5, 2024 11:06AM

What is the long-term plan or solution for this from Google?

cm...@google.com <cm...@google.com> #28Apr 5, 2024 01:47PM

deleted

Message last modified on Apr 5, 2024 01:56PM

cm...@google.com <cm...@google.com> #29Apr 5, 2024 01:48PM

I have the same problem with my phone.

Just checked and in middle of downloading a new security update and new Google play system update. Hope this fixes issue with the fingerprint

Message last modified on Apr 5, 2024 01:48PM

cm...@google.com <cm...@google.com> Apr 5, 2024 02:56PM

Reassigned to cm...@google.com.

lb...@gmail.com <lb...@gmail.com> #30Apr 5, 2024 03:17PM

I have the same issue, successfully enrolled and used my fingerprint when I got the phone, then after it ran out of battery it erased all memory of my enrolment - now allows me to go through the full fingerprint set up before saying "enrolment failed try another finger"

yt...@gmail.com <yt...@gmail.com> #31Apr 23, 2024 05:51AM

FYI this is on a Pixel 6 (not pro)

cm...@google.com <cm...@google.com> #32Apr 23, 2024 09:25AM

deleted

st...@gmail.com <st...@gmail.com> #33Apr 30, 2024 02:30PM

Same issue

de...@gmail.com <de...@gmail.com> #34May 2, 2024 11:22AM

Yup same problem my phone died and as soon as I restarted it fingerprint was not working. Restarted it several times still isn't working.

pc...@gmail.com <pc...@gmail.com> #35May 3, 2024 12:41PM

My Pixel 6 Pro 128 GB is affected. Can we expect a fix soon or should I factory reset? This is ridiculous.

de...@gmail.com <de...@gmail.com> #36May 22, 2024 05:43PM

same here...Dont factory reset they must release a patch... Or each time we will reach 0% we will reset factory xD no way
But really its unbelievable that something like this problem can even exist its GOOGLE WTF

ji...@gmail.com <ji...@gmail.com> #37May 25, 2024 06:15PM

Hasn't happened since I've factory reset even when battery has gone flat but for anyone that does decide to factory reset, go into developer options and disable automatic updates. I'll test the update and let you know if it happens again. Realistically, they need to provide a better solution though. I reckon clearing the dalvik cache would resolve it but they don't provide an option to do that unless you use fastbootd/ADB so they just need to do that via an update

mi...@gmail.com <mi...@gmail.com> #38May 26, 2024 05:48AM

Going on a week now, with no fingerprint unlock. To factory reset my phone is a pain, with so many work related apps already setup, authenticators, etc.

It's a shame they cant figure this out, or havent put more effort into this.

I couldnt imagine having a brand new car, and the key fob doesnt work and the dealer just straight up doesnt respond.

de...@hepsiburada.com <de...@hepsiburada.com> #39May 28, 2024 06:50AM

Same issue. My Pixel 6 died last night and scanner hasn't worked since.

Your Google Support Enquiry: Case ID [5-5700000032117]

Message last modified on May 28, 2024 06:50AM

co...@gmail.com <co...@gmail.com> #40Jun 2, 2024 11:13AM

Same issue, phone died an hour ago then fingerprint stopped working and i can't register new ones. I then found articles online about it and it's really disappointing. I refuse to factory reset, pls fix it google.

Message last modified on Jun 2, 2024 11:15AM

mo...@wandering-minds.eu <mo...@wandering-minds.eu> #41Jun 15, 2024 05:18PM

Same issue for me after phone battery drained

de...@gmail.com <de...@gmail.com> #42Jun 29, 2024 01:38AM

Same issue for me with a Pixel 6...

de...@gmail.com <de...@gmail.com> #43Jul 8, 2024 06:47PM

Just here to report I have also experienced this

de...@gmail.com <de...@gmail.com> #44Jul 9, 2024 01:00PM

Also experienced this issue

ca...@gmail.com <ca...@gmail.com> #45Jul 10, 2024 05:17PM

Same here, really disappointing.

ph...@gmail.com <ph...@gmail.com> #46Aug 26, 2024 06:44AM

Same here with a pixel 6; I've also had 2 spontaneous power offs and the bug may have to happened after the first of those

sh...@navi.com <sh...@navi.com> #47Aug 26, 2024 10:12AM

If no update from Google within the next 24 hours, I'm returning for a full refund, as the replacement device Google has offered won't fix the underlying issue.

la...@gmail.com <la...@gmail.com> #48Oct 6, 2024 02:19PM

Another interesting thing on my pixel 6. Besides for the fingerprint sensor no longer working: on the settings > security page it will sometimes show (green) as 'no problems found' but a few minutes later it shows in brown (red) that there is a security problem: that 'google play system update' needs to be updated. When searching it can't find a new update. Although somehow the 'last updated on' date reverted back to August 1.
Anyways, it's going on two weeks already. How frustrating. The fact that there is no update or no reassurance that it's being worked on is terrible.

tr...@gmail.com <tr...@gmail.com> #49Nov 8, 2024 01:38PM

Same issue here in the Pixel 6 Pro after my battery fully deleted. I don't want to factory reset as I spend hours setting it up

sa...@meteoblue.com <sa...@meteoblue.com> #50Nov 20, 2024 08:40AM

I guess I'm added to the list... A factory reset fixed my issue.. but still...

ro...@gmail.com <ro...@gmail.com> #51Dec 7, 2024 05:03PM

Same issue...Case ID 9-7440000031310

I have read that a factory reset fix's it...bt what if my battery runs out again will it happen again? can't re constantly doing factory resets...that's not a fix.

ia...@gmail.com <ia...@gmail.com> #52Dec 8, 2024 08:30PM

I have the same issue on a Pixel 2XL (with a physical reader)

de...@gmail.com <de...@gmail.com> #53Jan 18, 2025 04:04AM

Comment has been deleted.

Message last modified on Jan 29, 2025 07:43AM

al...@immobiliare.it <al...@immobiliare.it> #54Jan 23, 2025 11:02AM

Same issue except my phone got too hot and shut down. Battery at 47%. When I powered it back on fingerprint was gone and enrollment kept failing

lb...@gmail.com <lb...@gmail.com> #55Feb 25, 2025 11:16PM

It is such a shame...
When I open a support ticket with Google, I feel like I'm just wasting my time.
I called four times. (2 times a week). But, unfortunately, I managed to speak to a rep only once.
"We are aware of the issue" is pretty much the most they would offer.
Even on this bug/ticket, there is no response from a google rep saying, "we are working on this ticket and hope to a fix soon."
It's almost like we are the lucky privileged few who already own the new pixel 6. For that, we must be grateful (even though it doesn't work).
It's a shame.
I'm about to throw in the towel and move on. I'm just about ready to return this cursed phone and move over to a Samsung.

va...@aadhan.in <va...@aadhan.in> #56Feb 26, 2025 11:40AM

It's more than a week and still they can't fix it not sure how many more days we need wait before they, release the fix

lb...@gmail.com <lb...@gmail.com> #57Feb 26, 2025 11:45AM

This just happened to me. Phone booted due to letting the battery go flat and then it taking the Nov 5 update when i woke it up.

Later I'll see if I can wipe the cache with ADB and see if that works.

va...@aadhan.in <va...@aadhan.in> #58Feb 26, 2025 11:51AM

Comments 4 and 37 mention wiping the Dalvik (system) cache but there is no such cache on these devices because seamless updates work differently.

So as yet I know of no workaround.

Message last modified on Feb 26, 2025 12:11PM

lb...@gmail.com <lb...@gmail.com> #59Feb 26, 2025 12:07PM

Same. Vzn P6pro 128gb. All updates are current