Status Update
No update yet.
Comments
sa...@google.com
ve...@google.com
Comment has been deleted.
ve...@google.com
Please check if you are able to reboot the device by pressing the Power button for 30 sec.
If you are using Pixel 6 and above
Check if you can go to fastboot mode by pressing the Power button + Volume up button for 30 sec.
If yes, then backup and flash the device (https://pixelrepair.withgoogle.com/carrier_selection ).
If not, follow the RMA process.
Please reach out to our RMA support team (https://support.google.com/pixelphone/answer/9218411?hl=en&ref_topic=7223822 )
If you are using Pixel 6 and above
Check if you can go to fastboot mode by pressing the Power button + Volume up button for 30 sec.
If yes, then backup and flash the device (
If not, follow the RMA process.
Please reach out to our RMA support team (
ja...@gmail.com
Comment has been deleted.
oo...@gmail.com
My Pixel 6 Pro is bricked. I initially thought I did something wrong but after applying the update the phone reduses to come on. I contacted Google supprot and explained the issue and I was told they could not help me. Google, if you are reading this, you really cannot continue to operate this way. I consider myseld a core customer to the Pixel line, since the Nexus One I w have used your devices. I have had two issues with Pixels randomly flashing weird colors and bricking - with the Pizel 4 and 6 respectively.
You need to stand behind your products and be curious enough to want to investigate the issue and help customers resolve them. I am sitting here with a $1000 brick that Google refused to help me with. I gave up until I found this thread........
You need to stand behind your products and be curious enough to want to investigate the issue and help customers resolve them. I am sitting here with a $1000 brick that Google refused to help me with. I gave up until I found this thread........
ra...@gmail.com
Same issue here.
I tried to reset a Pixel 6 with Android 15 on it to joint an MDM soloution.
I tried to reset a Pixel 6 with Android 15 on it to joint an MDM soloution.
ia...@gmail.com
I fixed my Pixel 6a. Bootloader was locked and OEM unlocking was off.
I sent it to the authorized repair centre and they told me that the motherboard needs replacing. I rejected the repair. When I got my phone back, I realised the bootloader was unlocked. I used the Android Flash Tool and flashed the latest public build. Working as good as new!
te...@gmail.com
After I flashed the lates OTA the issue still persisted. My phone is still bricked. What is the next step here?
pc...@gmail.com
Hello. Attempts to flash the latest OTA does not resolve this issue and my Pixel 6a continues to only boot to the G logo. Please advise us on next steps.
az...@gmail.com
guys there is no fix for this have i talked to support google is fooling us i live in pakistan and they are telling me that this device is bought from usa so send it back to usa Now I don't have anyone living in USA so how can I send it there?
ar...@gmail.com
Selling mine for parts or throwing the google pixel 6 pro in the trash thats where it belongs
al...@gmail.com
Fix the problem google its not fair with us
vv...@google.com
Please follow the below steps and try to flash the latest beta build (AP31.240617.010 ,
-
Press vol down+power to boot the device to fastboot mode, then press vol down x 3 times and power button 1 time to enter the rescue mode. (If the screen shows that "Your device is corrupt", press the power button one more time to proceed). After a while, the device will enter the rescue mode screen. (
https://screenshot.googleplex.com/899G3mYvTQmVcHj ) -
Open
https://pixelrepair.withgoogle.com/steps and navigate to the steps, it will tell you to factory reset & reinstall OTA AP31.240617.010 (https://screenshot.googleplex.com/45BPzcjhvD5iMhQ ) -
Wait until the process is complete. After this step, the bootloader still notifies that the device is corrupted, but it can boot the device up/enter the android home screen. (
https://screenshot.googleplex.com/BPJE7uKniFtHCnU )
(Supported on the unlocked device only)
- Boot the device back to fastboot mode and run the following commands:
$ fastboot snapshot-update cancel
$ fastboot -w
$ fastboot reboot
- The "Your device is corrupt" notice will be gone and the device can boot up normally.
al...@gmail.com
Your device's current software version:AP2A.240705.004 is newer than this repair tool has.
If the software is not officially released by Google, please consider changing back to the latest public version byhttps://flash.android.com/back-to-public .
NOT WORKING
If the software is not officially released by Google, please consider changing back to the latest public version by
NOT WORKING
kr...@gmail.com
My pixel 6a is bricked after factory reset is there a solution yet to fix the problem.
pc...@gmail.com
I attempted to follow the below instruction and I received error message, "Unable to connect the device." The device is in Rescue Mode and 6a appears in Chrome as paired, but it does not work.
Please follow the below steps and try to flash the latest beta build (AP31.240617.010 ,https://developer.android.com/about/versions/15/release-notes#beta-4.1 ) and let us know if this helps, if not please share the details of the issues for us to further investigate this issue.
Press vol down+power to boot the device to fastboot mode, then press vol down x 3 times and power button 1 time to enter the rescue mode. (If the screen shows that "Your device is corrupt", press the power button one more time to proceed). After a while, the device will enter the rescue mode screen. (https://screenshot.googleplex.com/899G3mYvTQmVcHj )
Openhttps://pixelrepair.withgoogle.com/steps and navigate to the steps, it will tell you to factory reset & reinstall OTA AP31.240617.010 (https://screenshot.googleplex.com/45BPzcjhvD5iMhQ )
Wait until the process is complete. After this step, the bootloader still notifies that the device is corrupted, but it can boot the device up/enter the android home screen. (https://screenshot.googleplex.com/BPJE7uKniFtHCnU )
(Supported on the unlocked device only)
Boot the device back to fastboot mode and run the following commands:
$ fastboot snapshot-update cancel
$ fastboot -w
$ fastboot reboot
The "Your device is corrupt" notice will be gone and the device can boot up normally.
Please follow the below steps and try to flash the latest beta build (AP31.240617.010 ,
Press vol down+power to boot the device to fastboot mode, then press vol down x 3 times and power button 1 time to enter the rescue mode. (If the screen shows that "Your device is corrupt", press the power button one more time to proceed). After a while, the device will enter the rescue mode screen. (
Open
Wait until the process is complete. After this step, the bootloader still notifies that the device is corrupted, but it can boot the device up/enter the android home screen. (
(Supported on the unlocked device only)
Boot the device back to fastboot mode and run the following commands:
$ fastboot snapshot-update cancel
$ fastboot -w
$ fastboot reboot
The "Your device is corrupt" notice will be gone and the device can boot up normally.
na...@gmail.com
Tried #13 and it didn't work at the factory reset step itself - I got the same error with the missing tune2fs.
al...@gmail.com
Fucking google my phone its a brick even with august update doesn't fix
al...@gmail.com
Fuckers
an...@gmail.com
Що ж ви робите? Залишили мене без телефону!!!
al...@gmail.com
There is no way to revive, for God's sake, damn Google, what did you do, what an overwhelming situation, it's not fair to the user, it's not even in the beta and anyway, I'm screwed, this has no solution and they won't give you the one they have. Because everything is money and bureaucracy, now I have a nice paperweight while Google scratches its ass without doing anything.
ya...@gmail.com
Same thing here with a pixel 6 pro. Bricked immediately after a factory reset. Had to look for a backup phone these days. Please follow up!
br...@gmail.com
my pixel 6 pro bricked after factory resetting . how can I get the previous Android 14 on my phone and do a factory reset while it is bricked?
al...@gmail.com
Google team, I really miss using my Pixel 6, PLEASE, have mercy of us, release some fix, an magic OTA, an web tool, a factory image that bypass the OEM lock. Please, help us to use our smartphones again. It's dificult to find any information about it. Most of us that are here at this portal have some ADB and fastboot knowledge, so please, release something that fix this issue... Please help.
With the last released OTA's Beta 4.2 and Android 14 August Update the adb sideload process still getting aborted at 47%. kError1
When I try to do a factory reset:
ERROR: recovery: [libfs_mgr] Unable to enable ext4 verity on /dev/block/platform/14700000.ufs/by-name/metadata because /system/bin/tune2fs is missing.
With the last released OTA's Beta 4.2 and Android 14 August Update the adb sideload process still getting aborted at 47%. kError1
When I try to do a factory reset:
ERROR: recovery: [libfs_mgr] Unable to enable ext4 verity on /dev/block/platform/14700000.ufs/by-name/metadata because /system/bin/tune2fs is missing.
ko...@gmail.com
same here
With the last released OTA's Beta 4.2 and Android 14 August Update the adb sideload process still getting aborted at 47%. kError1
When I try to do a factory reset:
ERROR: recovery: [libfs_mgr] Unable to enable ext4 verity on /dev/block/platform/14700000.ufs/by-name/metadata because /system/bin/tune2fs is missing.
With the last released OTA's Beta 4.2 and Android 14 August Update the adb sideload process still getting aborted at 47%. kError1
When I try to do a factory reset:
ERROR: recovery: [libfs_mgr] Unable to enable ext4 verity on /dev/block/platform/14700000.ufs/by-name/metadata because /system/bin/tune2fs is missing.
co...@gmail.com
Hi,
Same issues here.
The pixelrepair tool fails, maybe because I'm selecting the wrong carrier. I bought the phone on the Google store and I'm in France, it was not bought via a carrier. What country/carrier must I select ?
Same issues here.
The pixelrepair tool fails, maybe because I'm selecting the wrong carrier. I bought the phone on the Google store and I'm in France, it was not bought via a carrier. What country/carrier must I select ?
vl...@gmail.com
Google heeeelppp
al...@gmail.com
FOR GOD PLEASE HELP US
p....@gmail.com
Any update on this??? This issue was flagged in June!!!!!
ro...@gmail.com
Android 15!!! WHERE FIX GOOGLE???
oriole-ota-ap3a.241005.015-35b1560c.zip via sideload still getting aborted at 47%. kError1
Fucking google, there will be no fix, i will go to ebay for mobo...
oriole-ota-ap3a.241005.015-35b1560c.zip via sideload still getting aborted at 47%. kError1
Fucking google, there will be no fix, i will go to ebay for mobo...
ju...@gmail.com
And the issue persists....
vi...@google.com
Re-
ww...@gmail.com
Please release a tool to force unlock the bootloader so we can use your repair with google or android flash website atleast
bm...@gmail.com
I've run into the same situation and I agree with post #33: please release a tool to force unlock the bootloader, then at least we can do a repair on Google or the Android Flash website.
al...@gmail.com
These bastards at Google don't care if we get our phones back, this is an obvious case of planned obsolescence, nothing is by chance, we've already seen it at Apple and Samsung, that's the way the world is, they can fix it but they're not going to do it.
vi...@google.com
Re-
ww...@gmail.com
Instead of restricting users understand their frustration,
The issue is there since several months and no official support till date from a reputed company is not acceptable.
The cheap phones are more easy to fix than your so called flagships
The issue is there since several months and no official support till date from a reputed company is not acceptable.
The cheap phones are more easy to fix than your so called flagships
go...@gmail.com
I have the same issue and I hope there is a class action suit that we can join. Google remotely bricked our phones and now expects us to purchase an upgrade when there is nothing mechanical wrong with our handsets. Instead, the negligence of their QA team has resulted in thousands of us losing the ability to use our own phones after an upgrade they pushed. Gross misconduct; I will absolutely support a class action suit.
al...@gmail.com
Comment has been deleted.
al...@gmail.com
Listen to me
co...@gmail.com
Yesterday my Pixel 6 bricked itself. Literally doing nothing, resting on my office table. Went to send a message, noticed "Phone is starting..." message, sent message, screen went dark and phone went cold. Still resting on my desk. No impact, nothing at all. The only issue i can think of is I wwas 193Gb of my 200Gb storage, should still have been ok, unless some new features messed that up. What are my courses of action here? I cannot be without a phone, my work use it for location auth.
co...@gmail.com
Given Google's bad performance in this area, at least 2 brickable events in the last year, I am not sending good money after bad on Pixel replacement, just out of principle. No statement from Google, VERY limited help online (where are the humans?), frustratingly so, and being technically stranded. Eyeing up an iPhone 16 Pro replacement tomorrow, 9am.
nb...@gmail.com
I have a bricked Pixel 6 since the last Android update in August 2024. I’m located in Quebec, where the law states that high-priced devices, like flagship phones, must have a minimum warranty period—which is more than 2 years. Does anyone know who I can contact to get a replacement? The website just sends me in circles: "Go to A, then B, then C," and then it loops back to A. Any advice?
ba...@gmail.com
Please, if you have any ideas about this problem, let me know.
sh...@gmail.com
Just bricked my 7 Pro today, I just wish I knew how google was treating people like you and me. While my situation was a bit different, bootloader was unlocked, just tried to downgrade from A14 to A13 and the device is now recognized as USB serial device with black display. Every other phone company has tools to fix it, after all it's a software issue. Such a shame seeing a company like google treat their customers like this, making it impossible for us to be a Pixel FanBoy. Yuck FU
al...@gmail.com
I shit on all the sons of bitches from Google, they left us without phones, the very faggots WOKE these, damned if I could kill them I would kill them
ka...@gmail.com
Same issue qith my pixel 6. Dont know what to do. Dear google, would you at least acknowledge this?
vi...@google.com
Re-
Hello, your comments were flagged for review. We understand that you’re frustrated, but please keep your language civil. If you continue to post abusive statements to the Google Issue Tracker, we will be forced to take action by removing your ability to make any comments or changes on the Google Issue Tracker.
ap...@gmail.com
Hello.
I'm also stuck in this fastboot loop. For me the right solution was to go to this pagehttps://flash.android.com/back-to-public and uncheck all the options. An error occurred after some steps, but after an automatic restart, the operating system loaded successfully.
I'm also stuck in this fastboot loop. For me the right solution was to go to this page
go...@gmail.com
I recommend opening a support case with Google and allowing them to try and help. They were very responsive with my issue.
gk...@gmail.com
My pixel 6 is bricked, after update.the msg I'm getting is " No valid Os Found" , I have been searching for solutions over The internet bt nothing is working, can't flash as OEM is disabled and bootloader is locked, And can't get warranty support as it was not launched in india officially. Please google fix it somehow! I can't buy another device now!!...
ad...@gmail.com
I think this happened to my Pixel 6 as well. I got a new phone, so I think I factory reset the old Pixel 6 and left it as it was - the last time it was working. Now I cannot turn it on without plugging it to power and when I do plug it in, it starts to bootloop... I can only access fastboot menu - I cannot access nothing else, not recovery nor rescue, it will just continue to bootloop again. The bootloader is not unlocked. I don't know how to proceed, the phone should just work, Google literally bricked my device and does nothing about it. The Google support answered quick but they did even not know about his issue even after contacting "higher ups" and said they will come back to me later via email... They offered me to send it to a repair shop it but I don't want to pay if the device was bricked by the manufacturer themselves... The device is out of warranty so I don't know what will I achieve...
Description
Hi. I'm really hoping someone will be able to help me. I tried to update to the latest beta and my phone is in a really bad state right now. The thing that's most notably bad about it is that I can't even factory reset my phone.
When I try to factory reset it I cant an error:
ERROR: recovery: [libfs_mgr] Unable to enable ext4 verify on /dev/block/platform/147000000.ufs/by-name/metadata because /system/bin/tune2fs is missing
And then other various errors like
Error in /sideload/package.zip (status 1)
First I tried to sideload the update via adb sideload, no luck. Then I tried to restore a factory image, but that didn't work because I didn't unlock the device and there appears to be no way to unlock the device without booting into the OS.
Am I out of luck? In other words do I need to replace my phone?