Assigned
Status Update
No update yet.
Comments
ca...@google.com
i am using these dependencies for the map
// Maps SDK for Android KTX Library implementation 'com.google.maps.android:maps-ktx:3.0.0'
// Maps SDK for Android Utility Library KTX Library
implementation 'com.google.maps.android:maps-utils-ktx:3.0.0'
implementation 'com.google.android.gms:play-services-base:18.5.0' implementation 'com.google.android.gms:play-services-basement:18.5.0' implementation 'com.google.android.gms:play-services-maps:19.0.0'
and also getting some map sdk error as well dab File created: google_maps_sdk_crash dab File created: _google_maps_sdk_crash_count_1 dab Couldn't create marker: google_maps_sdk_crash dab File created: _google_maps_sdk_crash_count_2 dab Marker deleted: _google_maps_sdk_crash_count_1
Description
===========================================================================================
#REMINDER: Please do not disclose any possible PII such as: email address, IP, contact number, any part of name, project numbers and billing accounts as these information may violate security and privacy. Comments or attachments that include PII will be removed and restricted from public viewing.
Furthermore, please refrain from replying to a comment as this will make your email address visible. Instead, you may use the Issue Tracker’s comment feature for your replies.
It is OK to share your API Project ID, but _not_ API keys or client ID credentials.
To learn more about personal data, visit
===========================================================================================
# Describe your issue
# Please report the version of Google Maps API
# Open the developer console and type: 'google.maps.version' and then press enter.
# Example:
# > google.maps.version
# <- "3.34.7"
# What steps will reproduce the problem? Please also provide a code sample which demonstrates your issue (e.g. via
Dear Google Maps API Support Team,
I am currently encountering an issue with the Google Maps Satellite view where, upon zooming in, the map turns grey and no satellite images are displayed. This problem persists even when using the official Google Maps example pages. The issue is particularly noticeable when requesting satellite images at higher zoom levels.
For example, the following requests yield different results:
This request is successful:
This request fails and shows a grey screen:
I have verified that the problem is not due to exceeding the API request limit or any apparent configuration issues on my end. Additionally, switching between different Google Maps servers (e.g., khms0, khms1) does not resolve the issue.
Could you please provide guidance on how to resolve this problem? Specifically, I would like to understand:
Why does this issue occur at higher zoom levels?
Are there any specific settings or configurations I need to adjust to ensure that satellite images are displayed correctly at all zoom levels?
Is this a known issue with a particular region or zoom level that has a workaround or planned fix?
Your assistance in resolving this matter would be greatly appreciated, as it significantly impacts the usability of the satellite view feature in our application.
Thank you for your support.
Best regards,
(REMOVED PII)