IssueTracker

Hi there,

Thanks for reaching out about the camera issue on your Mi Note 3. In order to help you better, could you please provide the following:

• Full Exception Details: Please share the complete error message you're getting (including any stack trace). This will give us the most clues about what's going wrong.
• CameraX Configuration: Can you share a code snippet showing how you're configuring the CameraX ImageCapture use case?
• Device Information: You mentioned Mi Note 3. Could you also share the specific model number (e.g., Mi Note 3 Pro) if you know it?
• Camera App Details: Is this happening in your own app ("Proccd") or in other camera apps as well? Troubleshooting Suggestion:

In the meantime, you can try running the CameraX Basic sample app on your device: https://github.com/android/camera-samples/tree/main/CameraXBasic. If the same issue occurs in that app, it might indicate a broader compatibility issue.  

Please share the requested details, and we'll do our best to help you resolve this problem.

Thanks!

Thanks for trying the CameraX Basic app and sharing the screenshot. It confirms that the issue isn't specific to your app.

The image you sent shows the onError method being triggered, but to pinpoint the root cause, we need more information about what's happening before this error.

Could you please do the following:

Full Logcat Output:

• Open Android Studio.
• Connect your Mi Note 3 to your computer via USB.
• Click the "Logcat" tab at the bottom of Android Studio.
• Reproduce the camera error in the CameraX Basic app.
• Save the complete Logcat output to a text file and share it with us. This will show us all the app's logs, potentially including more details about the error.

Ideally, could you provide a logcat while the app is in the state just before you tap the capture button? This might reveal any issues occurring during camera setup or configuration.

This additional information will help us understand what's happening in the moments leading up to the capture failure.