IssueTracker

Problem you have encountered

I encountered an internal error when running a Cloud Build trigger in my Google Cloud project. The error occurs consistently upon triggering the build and results in the build process failing immediately without executing the intended steps.

Error Details

• Error Code: 13 (INTERNAL)
• Service Account Involved: <my-project-id>@cloudbuild.gserviceaccount.com
• Build Trigger Resource: projects/<my-project-name>/triggers/<trigger-hash-id>
• Location: europe-west6

Snippet from the log message

Here’s a snippet from the log message:

{
  "status": {
    "code": 13
  },
  "authenticationInfo": {
    "principalEmail": "<my-project-id>@cloudbuild.gserviceaccount.com"
  },
  "serviceName": "cloudbuild.googleapis.com",
  "methodName": "google.devtools.cloudbuild.v1.CloudBuild.RunBuildTrigger",
  "authorizationInfo": [
    {
      "resource": "projects/<my-project-name>",
      "permission": "cloudbuild.builds.create",
      "granted": true
    }
  ],
  "severity": "ERROR",
  "logName": "projects/<my-project-name>/logs/cloudaudit.googleapis.com%2Factivity"
}

What you expected to happen

The Cloud Build trigger should initiate the build process and execute the steps defined in the cloudbuild.yaml file without errors. The build logs should be generated as per the configuration, and the build should complete successfully.

Additionally, I’m unsure why the default Cloud Build service account (<my-project-id>@cloudbuild.gserviceaccount.com) is always used, instead of the custom service account I specified when creating the trigger. I set this custom service account as my preferred service account in the settings too, yet it’s not being used.

Steps to reproduce

1. Create a Cloud Build trigger in the Google Cloud Console targeting a specific branch in your Github repo.
2. Use a cloudbuild.yaml configuration file with basic steps (e.g., echoing "Hello, World!").
3. Specify logging: CLOUD_LOGGING_ONLY in the configuration.
4. Trigger the build manually using a trigger.
5. Observe the build process and note the internal error in the logs.

Here is one of the cloudbuild.yaml configurations I tried to use:

options:
  logging: CLOUD_LOGGING_ONLY

steps:
- id: 'hello-world'
  name: 'google/cloud-sdk:alpine'
  entrypoint: 'echo'
  args: ['Hello, World!']

Workarounds and Attempts

• Retries: I have attempted to rerun the build multiple times, but the issue persists.
• Permissions: Verified that the service account has the required permissions (e.g., roles/logging.logWriter).
• Region: The build was run in the europe-west6 region.
• Documentation: I have reviewed relevant documentation but have not found any solution or explanation for this specific internal error.

Unhelpful Documentation

The error doesn’t seem to be covered in the standard troubleshooting guides for Cloud Build.

Request for Assistance

I would appreciate guidance on whether this is a known issue with Cloud Build or specific to my configuration. Any potential workarounds or additional troubleshooting steps would also be helpful.