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va...@google.com
ds...@google.com
Hello,
To assist us in conducting thorough investigation, we kindly request your cooperation in providing the following information regarding the reported issue:
- Has this scenario ever worked as expected in the past?
- Do you see this issue constantly or intermittently ?
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Description
I am unable to export my document AI dataset when using the console. I am able to click on the export dataset button, select a GCS bucket and it appears that the export process starts (there is a 'Dataset export has started.' message) but after waiting many hours and retrying, the document JSON files do not appear in my GCS bucket. There is no indication that the export has failed (and really nowhere I can see whether the process was executed).
What you expected to happen:
Exported document JSON files are exported to the selected GCS bucket
Steps to reproduce:
Press export dataset button in the Document AI console
Other information (workarounds you have tried, documentation consulted, etc):
Tried selecting different GCS buckets, made sure that the Doc AI service account has Storage Object Creator permissions to the selected GCS bucket