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in...@gmail.com
Which device? All devices supported in AOSP run either 4.1 or 4.3 at this point.
tl...@gmail.com
Device Samsung Galaxy with android 4.0.4
gs...@hotmail.com
This report applies to an Android-based device, and the issue tracker where you reported it specializes in issues within the Open Source source code of the Android platform.
We are not able to provide support for individual devices. Please report this issue in the support forum for your device, which might be hosted by your device manufacturer or by the operator where you got your device.
We are not able to provide support for individual devices. Please report this issue in the support forum for your device, which might be hosted by your device manufacturer or by the operator where you got your device.
qu...@gmail.com
Since having my phone (Samsung Moment 12/09), I have accidently called 911 (15
times) from several different states and counties. This problems needs to be
fixed!!!
times) from several different states and counties. This problems needs to be
fixed!!!
sp...@gmail.com
I'm not a moment user but I saw this bug. You guys might want to go the extra step
and write letters to Samsung. Obviously if your pockets are able to hit the power
button so easily, then this is more of a hardware problem than a software one. My
Droid has the same lock screens as yours does, and I have -never- once dialed
emergency services.
I just looked at pictures of your phone. This is clearly a design flaw on the part of
Samsung and I can't believe that Samsung, of all companies, would have such a
negligent flaw. This phone, as designed, never should have passed QC. I work in QC
for a computer manufacturer and I definitely would have never passed it.
This is the type of mistake I would expect of Motorola, but yet the Droid actually
lacks this mistake. I implore those of you that have a Moment or that know someone
who does to consider that this may not be the fault of Google since all of the other
phones all have decent power button positioning, but rather is the fault of Samsung.
Write letters to Samsung and get them to fix it. Vote with your wallets if you have
to by returning the Moment to your local Sprint store and getting a different Android
device. Anything to get them to listen.
Just my 2 cents. I'd do the same if it were my Droid with this problem.
and write letters to Samsung. Obviously if your pockets are able to hit the power
button so easily, then this is more of a hardware problem than a software one. My
Droid has the same lock screens as yours does, and I have -never- once dialed
emergency services.
I just looked at pictures of your phone. This is clearly a design flaw on the part of
Samsung and I can't believe that Samsung, of all companies, would have such a
negligent flaw. This phone, as designed, never should have passed QC. I work in QC
for a computer manufacturer and I definitely would have never passed it.
This is the type of mistake I would expect of Motorola, but yet the Droid actually
lacks this mistake. I implore those of you that have a Moment or that know someone
who does to consider that this may not be the fault of Google since all of the other
phones all have decent power button positioning, but rather is the fault of Samsung.
Write letters to Samsung and get them to fix it. Vote with your wallets if you have
to by returning the Moment to your local Sprint store and getting a different Android
device. Anything to get them to listen.
Just my 2 cents. I'd do the same if it were my Droid with this problem.
c6...@gmail.com
This isn't a phone specific issue. It is an OS issue. I just got my Motorola Droid and it has the same problem. Pattern locked screen, but emergency call button right there. If my "butt" hits the emergency call button, the dial pad comes up. Ok, 911 dialed by my behind may be a stunt worthy of a slot on America's Got Talent but it's still possible.
My old phone had a good idea: let the user decide what "an emergency number" is. Allow us users to program 1, 2, or 3 numbers that can be dialed even when the phone is locked. On my old phone, I *removed* 911 and put only family. This may seem ridiculous but considering virtually everyone has a cell phone, my phone not letting someone dial 911 isn't a big deal.
My old phone had a good idea: let the user decide what "an emergency number" is. Allow us users to program 1, 2, or 3 numbers that can be dialed even when the phone is locked. On my old phone, I *removed* 911 and put only family. This may seem ridiculous but considering virtually everyone has a cell phone, my phone not letting someone dial 911 isn't a big deal.
gj...@googlemail.com
I've had this problem too. On ZTE Racer 3UK Android 2.1. Twice with in an hour. This is a major os layout problem. Never had this with my other phones.
[Deleted User] <[Deleted User]>
Im in the uk and i just had the same prob i have had me mob for two weeks, someone best do somin
ni...@comcast.net
I bought a Samsung for my son, only to find out that he's "pocket dialed" 911 three times in the last four weeks. We have a regular "push the button" Samsung phone, not an Android, so this isn't just an Android issue. This phone is just a cheap starter TracPhone, for my 11 year old. With the screen locked, it remembers the 9-1-1 combination of numbers, no matter how many numbers are pressed in between.
Unacceptable.
Unacceptable.
ma...@gmail.com
> With the screen locked, it remembers the 9-1-1 combination of numbers, no matter how many numbers are pressed in between.
Do you mean to say that with this phone you're talking about, if the screen's locked, and one were to press the following numbers (for example) "239451378013" that 911 would be dialed, simply because in this sequence, there's a 9, followed later by a 1, and then later by another 1?
if that's the case, that really is a serious design flaw!
Do you mean to say that with this phone you're talking about, if the screen's locked, and one were to press the following numbers (for example) "239451378013" that 911 would be dialed, simply because in this sequence, there's a 9, followed later by a 1, and then later by another 1?
if that's the case, that really is a serious design flaw!
ma...@gmail.com
so, thought I would update this thread with where I'm at from my original post half a year ago.
I still have my Samsung Moment, now running Android 2.1. the "Emergency Call" button now doesn't automatically dial 911 when pressed, which is a definite step up from where it was before.
the problem is that now *other* issues have been introduced. namely, instead of automatically dialing 911 when pressing the "Emergency Call" button, you are now presented with a dialer that allows you to dial any arbitrary number.
this is bad because if I have my screen locked with a secret pattern, it is partially because I don't want someone using my phone AT ALL if it's not in my control. this means someone can now actually gain significantly more utility from a stolen locked Android phone than they could before.
"Emergency Call" should dial 911. That makes very good sense.
What if, in the next version of Android (or maybe create a hotfix?) changed this:
+----------------+
| Emergency Call | -- on click --> present with dial pad
+----------------+
to this:
Emergency Call - Swipe to Dial
+--------------------------------+
| -XXXXX------------------------ | -- on swipe --> dial 911
+--------------------------------+
(the XXXXX above is a slider widget you can grab with your finger and drag it to the right - if released anywhere in the middle, the widget will return immediately to the left-hand side)
this would a) solve unintended 911 dials (can you imagine pocket-swiping? it would never happen), and also b) prevents unauthorized people from using your phone to make arbitrary phone calls via the "Emergency Call" loophole.
Is anyone from the Android team monitoring this thread? Would an Android developer like to comment on this please? Thanks!!!
Matt
I still have my Samsung Moment, now running Android 2.1. the "Emergency Call" button now doesn't automatically dial 911 when pressed, which is a definite step up from where it was before.
the problem is that now *other* issues have been introduced. namely, instead of automatically dialing 911 when pressing the "Emergency Call" button, you are now presented with a dialer that allows you to dial any arbitrary number.
this is bad because if I have my screen locked with a secret pattern, it is partially because I don't want someone using my phone AT ALL if it's not in my control. this means someone can now actually gain significantly more utility from a stolen locked Android phone than they could before.
"Emergency Call" should dial 911. That makes very good sense.
What if, in the next version of Android (or maybe create a hotfix?) changed this:
+----------------+
| Emergency Call | -- on click --> present with dial pad
+----------------+
to this:
Emergency Call - Swipe to Dial
+--------------------------------+
| -XXXXX------------------------ | -- on swipe --> dial 911
+--------------------------------+
(the XXXXX above is a slider widget you can grab with your finger and drag it to the right - if released anywhere in the middle, the widget will return immediately to the left-hand side)
this would a) solve unintended 911 dials (can you imagine pocket-swiping? it would never happen), and also b) prevents unauthorized people from using your phone to make arbitrary phone calls via the "Emergency Call" loophole.
Is anyone from the Android team monitoring this thread? Would an Android developer like to comment on this please? Thanks!!!
Matt
ke...@kkdalby.com
I have the Huawei U8100 Android 2.1
I too have dialed 911 by accident - embarrassing
Google - release a patch for all OS versions !!
I too have dialed 911 by accident - embarrassing
Google - release a patch for all OS versions !!
ia...@gmail.com
This happened on my first day of ownership! The flaw is on the pattern unlock screen (which I cant use now) Because its too easy for this condition to happen. Buttons get pressed when in your pocket, regardless of the phone. Once that unlock screen is up with the pattern unlock, it just takes another touch on the screen (easier than hitting the button) in the right place and whammo, we are risking peoples lives taking up 911 air time. PLEASE fix this bug. I want to lock my phone but cant.
Thanks.
LG Shine Plus owner.
//Ian\\
Thanks.
LG Shine Plus owner.
//Ian\\
si...@gmail.com
Happened to me three times already.
Of course we need an emergency call button, but setting 911 at the dial IS A BAD IDEA.
Please release some patch for that.
Silvio
Of course we need an emergency call button, but setting 911 at the dial IS A BAD IDEA.
Please release some patch for that.
Silvio
re...@gmail.com
I've also had this happen many times, and it's totally unacceptable. Someone should alert the press about this to get someone working on it.
de...@gmail.com
I'm in the UK and I've had to remove the screen lock for this reason. I've accidentally dialled 999 about 6 times in under a week!
ts...@gmail.com
This just happened to me for the first time as well. This needs to be addressed, the operator seemed frustrated... as I can imagine this is happening often with the number of Androids sold to date.
jp...@gmail.com
Same thing happened with my LG Optimus-T. I had it in my pocket, screen locked, and a pattern set. It had been in my pocket for about an hour and it started vibrating, so I picked it up to see who was calling. I didn't recognize the number (caller id doesn't display 911 when they call back, it shows a different local number), but luckily I decided to pick up anyway, and I heard "911. Do you have an emergency?" Of course I'm thinking WTF!?!?!?!? but then I realized what happened and explained it. Normally I don't pick up to unknown numbers, so they would have used the GPS to track me to the robotics lab at my high school, also realized there was a robbery very near by (there were still cops everywhere, they had helicopters, dogs, everything; and the robbers had run THROUGH parts of the high school) and sent the cops in. Because I had a pattern set, all that had to happen was one of the 5 buttons on the phone had to be pressed, then the "emergency call" button on the very sensitive touch screen, and then the emergency call button immediately puts 911 into the dialer, and all thats left to do is hit the call button, in almost the same spot as the emergency call button on the VERY sensitive touch screen. This is a serious problem. I've had the phone for less than 2 weeks, and it almost dialed 911 several other times, luckily I caught it still on the dialer, and actually called them once. Now I've had to set an annoying PIN instead of a pattern to add a bit more protection. The process to call should be first, press the unlock/power button, then the normal slide-unlock used with the pin/password (but not currently the pattern) then the emergency call button (which shouldn't be as sensitive, and should also be a slide, not a button), then manually enter 911, not have it automatically put in, then click call, which should be in a different part of the screen, then have to confirm with another slide. It should also give the option to disallow calling 911 in the emergency call screen, and only other user-set numbers. If it keeps calling 911 at the current rate, I'll probably have about 20-30 false 911 calls in a year. I've caught it many times on the emergency call screen with all thats left to do is to hit the call button, and I've only had it for about 2 weeks. Please fix this Google, or there is no way I'll be able to continue to use an Android without calling 911 every week.
fc...@gmail.com
This just happened to me tonight on my LG Shine Plus. The operator called back (I missed the call), but it seems that he realized that I (or someone else) had pocket dialed 911. You'd think that the people making smart phones would be smart enough to realize that making it more difficult to complete a phone call when the phones locked than when it's unlocked would lead to some issues. 911 is seriously 2 touches away when my phone is locked. This needs to be resolved.
mw...@gmail.com
@matthewb,
> instead of automatically dialing 911 when pressing the "Emergency Call" button, you are now presented with a dialer that allows you to dial any arbitrary number.
Obviously you haven't tried to dial an "arbitrary number" from this screen.
@c64w,
+1!
I wouldn't remove 911, but I sure would like to allow someone who found my lost phone to use it to dial my home phone number!
> instead of automatically dialing 911 when pressing the "Emergency Call" button, you are now presented with a dialer that allows you to dial any arbitrary number.
Obviously you haven't tried to dial an "arbitrary number" from this screen.
@c64w,
+1!
I wouldn't remove 911, but I sure would like to allow someone who found my lost phone to use it to dial my home phone number!
mw...@gmail.com
Sorry for the 2nd post, but I think a number of people interested in this issue might also be interested in
http://code.google.com/p/android/issues/detail?id=5140
th...@gmail.com
Has any progress been made on this?
The emergency call button seriously needs to be removed from the lock screen.
The entire point of a lock screen is so you can pocket the phone and not have to worry about it doing all kinds of things. Having it literally take 2 button presses to dial 911 when the phone is locked is unacceptable.
This is one of those seemingly great ideas that fails terribly in real world application.
A google search returns forum after forum with complaints about this issue, dating all the way back to 2009. I spent an hour on the line with tech support over the weekend and nobody can tell me how to remove this function. It's ridiculous.
All that needs to be done is to make the emergency call button on lock screen a user selectable option. That way people who like the idea can have it there and people who don't want it can get rid of it.
"Pocket dialing" 911 is UNACCEPTABLE
The emergency call button seriously needs to be removed from the lock screen.
The entire point of a lock screen is so you can pocket the phone and not have to worry about it doing all kinds of things. Having it literally take 2 button presses to dial 911 when the phone is locked is unacceptable.
This is one of those seemingly great ideas that fails terribly in real world application.
A google search returns forum after forum with complaints about this issue, dating all the way back to 2009. I spent an hour on the line with tech support over the weekend and nobody can tell me how to remove this function. It's ridiculous.
All that needs to be done is to make the emergency call button on lock screen a user selectable option. That way people who like the idea can have it there and people who don't want it can get rid of it.
"Pocket dialing" 911 is UNACCEPTABLE
wi...@gmail.com
Awesome... so on my android 2.1 phone if you type # before 911 it then pops up a window that says "#911 is not an emergency number" and doesn't dial anything! It resets if you unlock the phone but at least there is a way to temporarily stop 911 calls.
I have called 911 easily 20-30 times over the past 6 months.
Every time a text message comes in the screen wakes up and 911 is just two rubs away from dailing
I have called 911 easily 20-30 times over the past 6 months.
Every time a text message comes in the screen wakes up and 911 is just two rubs away from dailing
jo...@zivan.com
Issue confirmed again. My Optimus-T just pocket-dialed 911. When I heard the voice of the operator I figured out what had happened and apologized. He said something like "don't do it again" and that this was the third call from me this month. I didn't know about the other two. Very disconcerting. And if I do have an emergency and I cannot speak but can call, they won't be as likely to assume I really need help. DANGEROUS! My phone is risking my LIFE! It was locked and in my pocket. Not to mention the calls the 911 operators can't get to as quickly because they are dealing with all these pocket calls.
It would be responsible for Google not to offer a patch or workaround for this.
It would be responsible for Google not to offer a patch or workaround for this.
jo...@zivan.com
"Priority-Medium" ????????????????????????????
Really???
The lawyers will have a field day with that one!
Really???
The lawyers will have a field day with that one!
th...@gmail.com
The best workaround I have found so far is to use the numeric code unlock that comes with the phone or to download a 3rd party screen lock program (like ScreenSuite) that does not have the emergency dial button on it.
The numeric code unlock makes you push a button then slide the lock to access the keypad. There is an emergency button on the keypad but it is much harder to accidentally complete the slide motion while the phone is pocketed, whereas bumping one of the front buttons is stupidly easy.
I also wish there was a way where only tapping the power button would wake the phone, but have not been able to find one so far.
The numeric code unlock makes you push a button then slide the lock to access the keypad. There is an emergency button on the keypad but it is much harder to accidentally complete the slide motion while the phone is pocketed, whereas bumping one of the front buttons is stupidly easy.
I also wish there was a way where only tapping the power button would wake the phone, but have not been able to find one so far.
jo...@zivan.com
Regarding: "Comment 26 by theraine...@gmail.com"
I just tried changing to a PIN and to a full password for unlocking the screensaver. Both had the emergency button in the same place. No help there.
Is it ok to give 3rd party apps access to low-level system functions like the unlock screen? It seems like it might be kind of dangerous to me.
I just tried changing to a PIN and to a full password for unlocking the screensaver. Both had the emergency button in the same place. No help there.
Is it ok to give 3rd party apps access to low-level system functions like the unlock screen? It seems like it might be kind of dangerous to me.
th...@gmail.com
Yes, there is still an emergency button with the PIN unlock. However you have to slide the little lock icon to the side to get to the screen where that is available. I've had mine set on PIN unlock for 2 months now. No more pocket dialing 911. Pressing the home key while in pocket is easy, completing the slide action is not.
3rd Party apps like ScreenSuite work great. They are highly rated and haven't caused any problems. My wife downloaded ScreenSuite and really likes it.
3rd Party apps like ScreenSuite work great. They are highly rated and haven't caused any problems. My wife downloaded ScreenSuite and really likes it.
jo...@zivan.com
Regarding: Comment 28 by theraine...@gmail.com,
Thanks! I didn't notice that the swipe action was an additional step on the PIN and on the Password screens. I made the change on my phone, 911 operators from Boston thank you! And so do I.
But Google should still give this issue a higher priority.
Thanks! I didn't notice that the swipe action was an additional step on the PIN and on the Password screens. I made the change on my phone, 911 operators from Boston thank you! And so do I.
But Google should still give this issue a higher priority.
th...@thiagomt.com
No developer will look at it?
It is obvious that it is a problem that needs to be resolved.
It is obvious that it is a problem that needs to be resolved.
ms...@gmail.com
I agree, this is a serious issue, I had 2 accidental 911 dials this week with pattern lock. I'm changing to PIN lock, which should make it more difficult but I really liked the pattern lock. But it should really have a swype gesture to initiate the emergency call with any lock mechanisms.
Shame on Google for ignoring this serious issue!
Shame on Google for ignoring this serious issue!
da...@gmail.com
I've pocket dialed 911 twice due to this as well. I'm going to be pretty mad if they fine me. I've had cell phones for 10 years and never accidentally dialed 911 prior to this phone...
google, please fix this....
google, please fix this....
al...@gmail.com
Same problem here... LG Shine Plus... Stupid google.
du...@gmail.com
My phone was on the table and my CAT hit the right buttons. Fortunately she hit 71 and the screen said "71 is not an emergency number"... should NOT be that easy. I would like to disable the button all together. Meantime, I won't have a PIN or password or pattern on my phone because I don't want to accidentally call 911. Please, LG, come up with something!
ex...@gmail.com
[Comment deleted]
ex...@gmail.com
This is a request for upgrade to URGENT priority for
This issue should be an URGENT, top priority issue, not medium. There are millions of these phones. This serious bug/defect/software deficiency is generating millions of false and illegal calls to emergency services.
Google assigning this a "Medium" priority and ignoring it for almost two years should result in the imprisonment of its CEO and Customer service executives for at least 2 years each. Please consult with your management before denying this request, as I will be reporting the results to the California Highway Patrol, which consulted with me about this issue, and the U.S. Departments of Transportation and Justice.
Currently, on my LG Optimus, and apparently on most or all Android phones where the Android-provided screen lock is not disabled, tapping twice on the screen region where "Emergency call" is displayed results in a call to 911 or the local emergency number. An accidental press of the on switch, or putting the phone in your pocket after failing to successfully enter the security code, generally results in dialing 911, with no warning other than perhaps the voice of the Emergency Operator if it is in your breast pocket, or a call back to verify you are OK.
This button should require a swipe to operate, or perhaps should bring up a screen that select the emergency number from a menu AND requires a swipe (simliar to the swipe required to answer an incoming call). This should be an urgent, top-priority fix rolled out to all users, with notification if the user fails to upgrade.
This issue should be an URGENT, top priority issue, not medium. There are millions of these phones. This serious bug/defect/software deficiency is generating millions of false and illegal calls to emergency services.
Google assigning this a "Medium" priority and ignoring it for almost two years should result in the imprisonment of its CEO and Customer service executives for at least 2 years each. Please consult with your management before denying this request, as I will be reporting the results to the California Highway Patrol, which consulted with me about this issue, and the U.S. Departments of Transportation and Justice.
Currently, on my LG Optimus, and apparently on most or all Android phones where the Android-provided screen lock is not disabled, tapping twice on the screen region where "Emergency call" is displayed results in a call to 911 or the local emergency number. An accidental press of the on switch, or putting the phone in your pocket after failing to successfully enter the security code, generally results in dialing 911, with no warning other than perhaps the voice of the Emergency Operator if it is in your breast pocket, or a call back to verify you are OK.
This button should require a swipe to operate, or perhaps should bring up a screen that select the emergency number from a menu AND requires a swipe (simliar to the swipe required to answer an incoming call). This should be an urgent, top-priority fix rolled out to all users, with notification if the user fails to upgrade.
ja...@gmail.com
I was hoping there would be a solution to this, but I couldn't take it anymore. I pocket dialed 911 for the 4th time this morning. I just spent my $1.99 on screensuite. Where it's BS this hasn't been fixed, I would Highly recommend ScreenSuite. It's worth it if you don't want to deal with this issue. You still need to configure Screen suite to not call 911, but at least you have the option.
Once installed. Go into settings > Emergency Contact Entry > and enter the phone number you want the screensuite emergency button to call, or leave it blank.
I set my emergency number to my office phone in case I lose my phone and an honest person wants to return it to me.
Once installed. Go into settings > Emergency Contact Entry > and enter the phone number you want the screensuite emergency button to call, or leave it blank.
I set my emergency number to my office phone in case I lose my phone and an honest person wants to return it to me.
co...@ymail.com
I HAVE POCKET DIALED 911 IN THE DIFFERENT COUNTIES 9 TIMES THIS YEAR, 1, 2, OR 3 TIMES IN THE SAME ONE....ON 8 OCCASIONS THE DISPATCH OR OFFICER WAS UNDERSTANDING, YESTERDAY WAS A DIFFERENT STORY, THE POLICE CAME TO MY HOME INTERUPTED A BEAUTIFUL EVENING WITH MY LONG TIME BOYFRIEND. THEY ASSUMED THAT I WAS BEING HARMED BY HIM, BUT WAS TO AFRAID TO SAY ANYTHING TO THEM. THEY DID EVERYTHING TO HIM SHORT OF A CAVITY SEARCH, WE THOUGHT FOR SURE HE WAS BEING ARRESTED....NEITHER ONE OF US HAS ANY RECORD, OR PROBLEMS WITH THE LAW.......WE UNDERSTAND THEY WERE DOING THEIR JOB, AND THAT IT WOULD BE RESOLVED WITH THEM....BUT THIS HAS TO STOP!!!!!!!THERE IS NO EXCUSE FOR THIS BLANTANT DISREGARD. I LOVE MY PHONE, I HAVE DEFENDED THIS PHONE FOR 2 YEARS......BUT IT TIME TO MOVE ON TO A COMPANY THAT APPRECIATES MY BUSINESS.....
wi...@gmail.com
still not fixed as of march 2013. turned screenlock off
ch...@gmail.com
April 2013 STILL not fixed are you kidding me guys how hard is this? 4 calls this WEEK alone one being a callback at work. I do not want the police showing up at my work because the devs can't make a simple fix.... samsung captivate glide
we...@gmail.com
I can't believe they refuse to fix such an overwhelming yet simple to fix problem. I think there should be some sort of class action lawsuit set to course in order to get the ball rolling on a fix. I have had my Galaxy S4 Active for less than a week and have pocket dialed 911 three times in 2 hours.
si...@gmail.com
This is extremely easy to do when a pin lock is set (required by my company's IT).
I believe it would be better to bring the user back to the dialer once they have selected an emergency number to call.-- Where they would have to manually enter the suggested number.
I believe it would be better to bring the user back to the dialer once they have selected an emergency number to call.-- Where they would have to manually enter the suggested number.
gr...@gmail.com
October 2013 still not fixed. This is getting absolutely pathetic as I have called 911 twice in the past HOUR. this is an extremely serious flaw of the OS and really asks the question if it's really worth having a droid. Huawei U8100
ri...@gmail.com
2013 still not fixed.
dy...@gmail.com
Jan 14. Without a swipe locking pattern my phone does crazy things in my pocket and with the lock screen it decides to dial emergency services. Just remove the emergency services button or make it much harder to press, please
[Deleted User] <[Deleted User]>
I had to do a factory rest. This is crap and so is the phone. They can take the 911 block and stick it up there who who. Thumbs down for all the crap I had to go thru tonight to get my phone back up. I got better shit to do.
ex...@gmail.com
This is actually really easy to fix. Just press the "emergency call" button, and blank out the number 911 that is there on the screen. Exit and go back to emergency and you should see that the number stays blank. The call button no longer works initially, and the chances of randomly dialing 911 are pretty low. Plus, it beeps when dialing, instead of silently making the call. Of course, you will have to enter 911 if you actually want to make a 911 call, and then blank it out again after you do. And if you have an emergency where you need to dial 911 silently, you will need to push the button to turn the volume down first.
That said, Google still ought to make this work properly, with an ability to dial 911 without typing in 911 (or an alternative number in other countries), and with a swipe or something required to actually make a call.
That said, Google still ought to make this work properly, with an ability to dial 911 without typing in 911 (or an alternative number in other countries), and with a swipe or something required to actually make a call.
si...@gmail.com
One of the reasons that this is so easy to do is that it only takes a few inputs at the bottom edges of the phone to open the list of emergency numbers.
From there, there is a huge amount of dead space on the screen that won't do anything (including returning to standard locked screen mode), with a small amount of input near the top center of the screen that will directly call the number.
Once the phone is sitting on the emergency number screen, it's just a matter of time before a pocket dial becomes a reality.
This actually happened to me again over my winter vacation. I was out of the country and had my phone in airplane mode to avoid exorbitant data/text/etc rates. When it pocket dialed 911 the phone was nice enough to exit airplane mode automatically for me (enabling data among other things), and charge up $60 of data (e.g. 3MB) before I could ended the call, realized that it was syncing data, and return it to airplane mode.
From there, there is a huge amount of dead space on the screen that won't do anything (including returning to standard locked screen mode), with a small amount of input near the top center of the screen that will directly call the number.
Once the phone is sitting on the emergency number screen, it's just a matter of time before a pocket dial becomes a reality.
This actually happened to me again over my winter vacation. I was out of the country and had my phone in airplane mode to avoid exorbitant data/text/etc rates. When it pocket dialed 911 the phone was nice enough to exit airplane mode automatically for me (enabling data among other things), and charge up $60 of data (e.g. 3MB) before I could ended the call, realized that it was syncing data, and return it to airplane mode.
si...@gmail.com
119 is the emergency number (at least printed on the police cars) in the country where I was. The phone dialed 911.-- It might have been another emergency number. I hung up as soon as I saw it dialing 911.
The point is.-- If the phone is not going to be able to determine the local emergency numbers properly, there really isn't a value in even having a hard coded emergency number list.
Most people will likely know the emergency numbers for their region.
This has happened to me at least 5 times over the year that I've had this phone.-- I'm probably just going to change the file to point to junk number to fix this.
The point is.-- If the phone is not going to be able to determine the local emergency numbers properly, there really isn't a value in even having a hard coded emergency number list.
Most people will likely know the emergency numbers for their region.
This has happened to me at least 5 times over the year that I've had this phone.-- I'm probably just going to change the file to point to junk number to fix this.
gr...@gmail.com
I can't believe this is still an issue. I've pocket dialed 911 several times now on my LG Optimus Pro G. I didn't realize at first how easy it was to dial 911 from the lock screen until I heard "911 what's your emergency?" coming from my pocket. Receiving a text message activates the screen, so even if you are careful not to press any buttons all it takes is a press on the screen after getting a text and you're dialing 911.
Would be much, much better to make this a swipe, not a "hold and release", because my leg seems to be very skilled at doing that.
Would be much, much better to make this a swipe, not a "hold and release", because my leg seems to be very skilled at doing that.
ef...@gmail.com
In France we don't have pre-dialed numbers like 911 in our android phones. Yet, it's very easy to have the "emergency call" button triggered while the phone is in the pocket, so you end having your phone beeping in the pocket while it's dialing numbers.
The fix would be very simple, just make a "slide to emergency call", instead of just a button. The "slide to unlock" is made to prevent accidentally dial numbers so why not extend this to the emergency call?
The fix would be very simple, just make a "slide to emergency call", instead of just a button. The "slide to unlock" is made to prevent accidentally dial numbers so why not extend this to the emergency call?
sh...@gmail.com
[Comment deleted]
sh...@gmail.com
OMG!!! I don't know how many times the accidental call to 911 has happened to me! I too had the phone lock screen on to disable pocket dialing! I mean Chr!st isn't that the point anyway? TO BLOCK POCKET DIALING!!? Horrible flaw! I'm very disappointed in Sprint services as a whole! MUST BE FIXED! TOTALLY UNACCEPTABLE!!
ex...@gmail.com
See my
gr...@gmail.com
I saw that comment but I'm not sure how to "blank out the number", I don't see a way to edit the number in the "ICE-Emergency Contacts" list. This is on an LG Optimus Pro G.
ex...@gmail.com
I have a Samsung, so it might be different, but I think all phones give a way to have an emergency number other than 911, since not all jurisdictions use 911. On mine, when I bring up the emergency dialer, originally 911 would appear, so in an emergency you can just press the dial button, but there is also a dial array with a backspace button at the lower right. I can just blank out the number by pressing backspace, but it only takes blank or a valid emergency number. I see there is also a button for personal emergency contacts - it brings that contact group up from emergency and allows them to be called without the code. If your phone gets 911 from this contact group, then perhaps you can see if you can change the phone number in that contact, but that might make it too complicated to actually dial 911 in an emergency. If you can delete the 911 contact and/or remove all of the emergency contacts, maybe it will show a dialer and let the number default to blank.
wa...@gmail.com
This is an annoying problem, so much so that I am thinking about switching to something other than Android. There have been several good comments that suggest good fixes, please implement one of them. I have a Samsung Note 3, running Android version 4.4.2.
gr...@gmail.com
FYI, I have been putting the phone in my pocket with the screen facing out (instead of in toward my leg) and this hasn't happened in the months since then. I always put it the other way before thinking the screen would be more protected against my leg than facing out, but so far so good.
sa...@gmail.com
This is definitely a serious issue that could be resolved by something so simple as having a large 4 digit pin appear on the screen and prompting the user to enter the pin in before the 911 call is made. This would stop the accidental activation of anything under the "Press and hold to make emergency call" menu.
FIX THIS. IT HAS BEEN 4 YEARS+ SINCE THIS ISSUE WAS BROUGHT UP.
FIX THIS. IT HAS BEEN 4 YEARS+ SINCE THIS ISSUE WAS BROUGHT UP.
en...@google.com
ph...@gmail.com
Why is this issue classified as "obsolete"? I just "pocket-dialed" 911 again 2 days ago! This is still a real issue and it needs to be fixed!
[Deleted User] <[Deleted User]>
I have pocket dialed 911 about 8 times since getting my Samsung phone, Android Version 4.1.1, Model Number Z992. Each time I've had to apologize to the operator. I can't imagine how much this is taxing our 911 systems.
nd...@gmail.com
I have a better option for this instead of forcing this on people by law so stupid people who do not know how to setup a contact on their desktop to call 911 if they need to have a shortcut. It is time make people responsible for themselves and stop force the smart ones of us to be affected by decisions made for the dumb and incompetents with no common sense this is s bad as having to put caution coffee is hot on a cup of hot coffee.
ce...@gmail.com
[Comment deleted]
am...@gmail.com
Still not fixed March 2017. Police are on their way to my house now as 3 year old has pushed this button and called emergency services now THREE times in 2 weeks. WTF dude, how hard is it to fix this shit? Come up an additional pin number or fingerprint req to actually dial the freaking police!!! Jesus, this is NOT rocket science!!! If your fingerprint doesn't match and you don't know the pin, you're just SOL and I'm ok with that!
Description
I've found that my phone (a Samsung Moment running Android 1.5 on the
Sprint network) has by itself, in my pocket with the screen locked, dialed
911 / emergency services ***TWICE*** since I got it about 6 weeks ago.
This is a really dangerous flaw and must be resolved as soon as humanly
possible! Read on for details.
---
I have my phone set up to require a drawn pattern on the screen to unlock
the phone. However, below the 3x3 grid on which to draw the pattern,
there's a little button labeled "Emergency Call".
In order to make an emergency call, one has to do these things, in order:
1. Press the red "power / end call" button
2. Press the "Menu" button
3. Press "Emergency Call"
The ridiculous flaw here is that all three buttons are within about 2cm of
each other, on the face of the phone. Two of them (the "Menu" and
"Emergency Call" buttons) are on the touchscreen, which is pretty
sensitive, so all that's required to make an emergency call is to hit the
power button, then lightly nudge the screen near that button (in just the
right places of course), and voila! you've made an emergency call.
It's really not so ridiculous as it is scary and dangerous. I've
personally inadvertently pocket-dialed 911 ***TWICE*** since getting this
phone, and I've only had it for about a month and a half. Just walking
along, phone locked and in my pocket, me minding my own business - and
suddenly it rings - I'm getting a 911 callback. Evidently just walking
around, there's enough pressure applied around the Power button to first
press it, then to bump the screen near it to dial 911, completely on its own.
THIS IS REALLY DANGEROUS AND UNACCEPTABLE!! I simply cannot emphasize
enough how dangerous a design flaw like this is. It's a darn good thing I
had my ringer on, otherwise I wouldn't have answered, which would require
by law for emergency services to respond. They would have found me via my
GPS location (or by my listed address), which would have likely resulted in
a stiff fine and possible jail time for screwing around with emergency
services. How do they know I'm not prank calling them? I'm not,
obviously, but how do they know?
---
This can be resolved VERY simply : just require a simple pattern - a
lateral finger swipe perhaps - to place the emergency call. ANYTHING that
requires the user to not just tap the screen. Pocket dialing your friends
is one thing; pocket dialing 911 is another, and it's far, far too easy to
do on this phone.
PLEASE PLEASE PLEASE make this option available in Android 2.1, the next
version of Android I understand will be rolled out by Sprint to Android
users. Any fix for this does me no good whatsoever if it's not in a
version of Android that my phone will get in the very near future.
or heck, better yet, release a patch to resolve this for Android 1.5 and
up, and push it to mobile providers ASAP. this problem can't be resolved
soon enough.
Thank you for your attention to this critical design flaw.
Kind regards,
Matt Storer