Obsolete
Status Update
Comments
ra...@google.com <ra...@google.com> #2
Thank you for reporting this issue. For us to further investigate this issue, please provide the following additional information:
Android build
Which Android build are you using? (e.g. UQ1A.240205.002)
Device used
Which device did you use to reproduce this issue?
Are you reporting this as a Developer or User?
Android bug report (to be captured after reproducing the issue)
For steps to capture a bug report, please refer:https://developer.android.com/studio/debug/bug-report#bugreportdevice
Alternate method
Navigate to “Developer options”, ensure “USB debugging” is enabled, then enable “Bug report shortcut”. Capture bug report by holding the power button and selecting the “Take bug report” option.
Note: Please upload the bug report to google drive and share the folder to android-bugreport@google.com, then share the link here.
Android build
Which Android build are you using? (e.g. UQ1A.240205.002)
Device used
Which device did you use to reproduce this issue?
Are you reporting this as a Developer or User?
Android bug report (to be captured after reproducing the issue)
For steps to capture a bug report, please refer:
Alternate method
Navigate to “Developer options”, ensure “USB debugging” is enabled, then enable “Bug report shortcut”. Capture bug report by holding the power button and selecting the “Take bug report” option.
Note: Please upload the bug report to google drive and share the folder to android-bugreport@google.com, then share the link here.
Description
I've made the things you recommended like clearing the cache from Play store and Play games, reboot the smartphone, I have plenty of space, there are no Android updates, etc. I believe the problem is in your side. I ask kindly for the problem to be fixed. Thank you very much.
My specs:
Moto g60
Android 12
Everything updated.
Language of Android: portuguese(Brazilian)