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vi...@google.com <vi...@google.com> #2
Thank you for reporting this issue. For us to further investigate this issue, please provide the following additional information:
We would need bug reports from the phone side AND watch, please share the same.
Steps to capture bugreport:
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Android Wear devices connected to Android devices
- On you Android phone, following the instructions in this doc, under the section ‘Instructions on your companion phone or tablets (Android)’
- Launch the ‘Android Wear’ app on your phone or tablet. Tap on the three vertical ellipsis on the top right hand corner of the screen and click on “Report Wearable Bug” to capture a bug report from the watch
- On the watch, you will observe a notification card with the text “Bug report #X is being generated”. It can take up to 20 minutes for the bug report to be generated and transferred to your phone.
- Once the bug report is done, the notification card on the watch changes to “Bug report #X captured” and you will receive a notification on the phone that reads “Wearable bug report finished. Tap to send." Tap on this notification and email the bug report to a pre populated email address
Instructions on your companion phone or tablets (Android)
- On your Android device, go to Settings > About phone or About tablet.
- At the bottom of the screen, touch 'Build number' seven times in quick succession. You’ll see a message saying you’re now in developer mode.
- Press Back to go back to the main Settings screen.
- Touch Developer options.
- At the top of the screen, make sure 'Developer options' is set to ON.
- Check the box next to USB debugging.
- Check the box next to Bug report shortcut.
- Reproduce the issue or error message on your phone or tablet. It’s important that your device logs at least one occurrence of the problem.
- Immediately after seeing the issue, press and hold the power button until the power menu appears.
- Select Take bug report, then select Report in the dialog that follows.
- After a significant delay -- up to two minutes -- your phone or tablet will vibrate and display a notification saying ‘Bug report captured’. Touch the notification to open Gmail with the report attached.
- After replying to this message, you can disable developer mode and bug reports by going to Settings > Developer Options and sliding the top toggle to OFF.
Pa...@entwicklung.eq-3.de <Pa...@entwicklung.eq-3.de> #3
Is there also a way for Samsung Galaxy Watch 4? If I click Bug report nothing happens on my phone. For Samsung Galaxy Watch I am also using the Samsung Wearable App instead of the Wear OS App.
Some extra info: Just checked the behavior again and the error does not always show up. It worked as intended for a time this morning but now since afternoon again it is not working constantly. When it freezes the time in top corner also shows the last time where I closed the app.
Some extra info: Just checked the behavior again and the error does not always show up. It worked as intended for a time this morning but now since afternoon again it is not working constantly. When it freezes the time in top corner also shows the last time where I closed the app.
vi...@google.com <vi...@google.com> #4
Thanks for the above information!
For us to further investigate this issue, please provide the bug report from the phone device.
Pa...@entwicklung.eq-3.de <Pa...@entwicklung.eq-3.de> #5
From the Samsung Wearable App? Im not using the wear OS App because its a Samsung Galaxy Watch so not 100% sure how to report
vi...@google.com <vi...@google.com> #6 Restricted+
Restricted+
Comment has been deleted.
vi...@google.com <vi...@google.com> #7
We have shared this with our product and engineering team and will update this issue with more information as it becomes available.
co...@gmail.com <co...@gmail.com> #8
To everyone in this thread, I believe to have found the issue. Please refer to this GitHub repository for a workaround and potential guide for a solution:
https://github.com/CorbinIvon/flutter_ambient_mode_files
Due to the Wear OS attempting to save on power, something happens after an app is paused. Perhaps some deeper sleep for power management? Hopefully the workaround provides insight as to how to fix it.
Thank you google team!
- Corbin Meier.
Due to the Wear OS attempting to save on power, something happens after an app is paused. Perhaps some deeper sleep for power management? Hopefully the workaround provides insight as to how to fix it.
Thank you google team!
- Corbin Meier.
Description
1. App is open and my Wear OS device goes to sleep after about 15 seconds of inactivity. (when app closed manually everything works fine, only this case does not work)
2. If I wait around 2 minutes and 30 seconds, then attempt to re-open the app from the recent apps menu, the app appears frozen.
3. No interactions are possible within the app during this freeze.
Oddly enough, if I leave the app in this frozen state and the device goes to sleep again after the usual 15-second timeout, logs appear and the frozen state seems to be gone.
I'm experiencing it with several apps, including
- my own app im working on,
- a new created project with just one test activity
- the official wear os sample Compose-Starter App (
Are there any ideas on this?