IssueTracker

Problem you have encountered:
The virtual assistant, designed to gather specific alphanumeric information for various procedures, encounters an issue interpreting certain alphanumeric entries. Specifically, when inputting the sequence "Y9633184," the assistant consistently misinterprets it as "Y9631184," altering the "3" to a "1." This misinterpretation impacts a core functionality essential for accurate data collection in the service.
The assistant operates via voice input, relying on Google's Speech-to-Text (STT) functionality integrated within Dialogflow. Consequently, this misinterpretation appears to stem from the STT module's processing of certain alphanumeric sequences, specifically when the assistant consistently changes "Y9633184" to "Y9631184."

What you expected to happen:
The assistant should accurately recognize and process the sequence "Y9633184" without modifying any characters, ensuring correct data capture for procedural tasks.

Steps to reproduce:
Initiate the virtual assistant and begin the relevant data entry process.
Input or say the alphanumeric sequence "Y9633184" as required by the process.
Observe the output, which shows the sequence as "Y9631184" instead of "Y9633184."

Other information (workarounds you have tried, documentation consulted, etc):
The "Enable Auto Speech Adaptation" setting is active (using Dialogflow agent information to improve speech recognition accuracy). We have created an entity with regular expressions and we have added this specific case right there and it still does not work.