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mi...@pantopix.net
va...@google.com
ar...@google.com
Hello,
Could you please provide a detailed step to reproduce and screenshot the issue ?
mi...@pantopix.net
Here's it
1. We have a bunch of files, when we're processing it some of the files not being processed (screenshot 1)
2. The log error for these files are the same (screenshot 2)
3. I took document with error and tried to evaluate it manually (screenshots 3 and 4) - got an error on this step also.
4. Documents with and without errors have the same structure (provided both) - CAGI Data Sheet C 10 L 135-150 PSI-2019 gives error,
CAGI Data Sheet C 15 L 110-125 PSI-2019 - gives no error
ar...@google.com
Hello,
Could you please try to reduce the pixels of the image and try again. Might be The problem crossing the 40 MP dimension size
Please refer to this
mi...@pantopix.net
What is the way to find out actual pixels of the image? I guess there's the same image in all documents, but some of them are not being processed.
Also - according to documentation
"Maximum image resolution
(limit does not apply to PDF files)" - but we are processing pdfs
ar...@google.com
Hello,
To troubleshoot the issue further, I have created a private ticket to provide some information about the issue (for which you should have received a notification). Please provide requested information there. Don't put any personal information, including project identifiers in this public ticket.
ar...@google.com
Hello,
Thank you for reaching out to us with your request.
We have duly noted your feedback and will thoroughly validate it. While we cannot provide an estimated time of implementation or guarantee the fulfillment of the issue, please be assured that your input is highly valued. Your feedback enables us to enhance our products and services.
We appreciate your continued trust and support in improving our Google Cloud Platform products. In case you want to report a new issue, please do not hesitate to create a new issue on the
Once again, we sincerely appreciate your valuable feedback; Thank you for your understanding and collaboration.
Description
Problem you have encountered:
We have document AI model trained. After depolyment some of the documents still failed to process.
"Error while processing file gs://dataflow-pipeline-store/Extracted/Variable/CAGI Data Sheet S 75-3 115-125 PSI-2019.pdf in Doc AI: 400 Invalid input document: Non-Checkbox Visual Element is not Valid."
Also - with manual evaluation uploading document shows the error "Failed to preview the document""
What you expected to happen:
Every document will be processed
Steps to reproduce:
Take document - In processor go to "evaluate and test" - click "upload document" - see error.
Other information (workarounds you have tried, documentation consulted, etc):
Analyzed two very similar documents - one is being processed well - another gives error.