Status Update
Comments
va...@google.com <va...@google.com>
si...@google.com <si...@google.com> #2
Hello,
Thank you for reporting the issue.
To troubleshoot the issue further, I have created a private ticket to provide some information about the issue (for which you should have received a notification). Please provide requested information there. Don't put any personal information, including project identifiers in this public ticket.
si...@google.com <si...@google.com> #3
Hello,
We have duly noted your feedback and will thoroughly validate it. While we cannot provide an estimated time of implementation or guarantee the fulfillment of the issue, please be assured that your input is highly valued. Your feedback enables us to enhance our products and services.
We appreciate your continued trust and support in improving our Google Cloud Platform products. In case you want to report a new issue, please do not hesitate to create a new issue on the
Once again, we sincerely appreciate your valuable feedback; Thank you for your understanding and collaboration.
en...@luluexchange.com <en...@luluexchange.com> #4
Any updates after reviewing the logs?
Description
We have been utilizing the Google Cloud Vision API for one of our projects over the past year, and it has consistently performed well until recently. However, we have observed inconsistencies in response times, with the API taking significantly longer to respond. Typically, responses are received within 1 second, but during the issue period, response times exceed 5 seconds, which is impacting our application's performance.
To troubleshoot, we tested the API in multiple environments, including UAT and Live, all of which have strong bandwidth and optimal system configurations. Despite this, the delays persist and occur randomly.
We request your assistance in identifying the root cause of these delays and providing a resolution. For your reference, we have attached screenshots highlighting the variations in response times.
Thank you for your support.
Best regards,