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sa...@google.com
sa...@google.com
na...@gmail.com
Dear developer,
Thank you for reaching out to us. Please try the following steps for troubleshoot -
-
As indicated in the
documentation -
Ensure that
Report State Report State QUERYintent.You can inspect if the device status is correctly synced on
HomeGraph Viewer
If the issue persists after troubleshooting, to help us reproduce it, please share the following information with us:
Sync Response - Relevant
GCP logs - Project ID.
If you have any further questions, please feel free to reach out to us. Thank you.
sa...@google.com
sa...@google.com
The issue still persists.
Currently, both the Check Report State and Query Discrepancy tests are functioning correctly and passing. However, when executing the Request Sync test, the issue remains.
As per your suggestion, I have modified my approach:
I now use the Google Assistant app to add/remove devices.
I use the Google Home app (GHA) for updating devices.
Attached are my operation video and logs for your reference. If there are any errors in my peration process, how should I correctly perform the following test scenarios?
1.Check HomeGraph devices after adding a device => failed (video: adding a device process-20250212.mp4 -
2.Check HomeGraph devices after removing a device => passed
3.Check HomeGraph devices after updating a device => failed (video: updating a device process-20250212.mp4 -
Project ID: zephyr-dev-439505
Sync Response:
GCP logs:
Test suite : Report State and Request Sync : timeout is currently set to 15 seconds
Thank you.
Description
EXPECTED RESULTS: Both account types,
AdminandMember, must be able to turn onPresence sensingfor their phone.ACTUAL RESULTS:
Presence sensingcan't be enabled on the phone forfamily memberaccount type. When switchingPhone locationtoggle switch, the error message is shown.USE CASE: If
Adminleaves the home, Nest thermostat switches toEco modeeven though otherfamily membersare still at home. Google Home can't figure out that someone is still home, becausePresence sensingis ON only for theAdmin.STEPS TO REPRODUCE:
Admin'sdevice+to add new accountMemberaccess level > Finish the invite flowSettings> Privacy > Presence sensingPhone locationtoggle switch > Observe that toggle switch got disabled and error message is shown