The program freezes my whole PC and I need to unplug it to restart it then [392541998]

Infeasible

Bug

Status Update

No update yet.

Description

gr...@gmail.com

created issue #1

Jan 27, 2025 03:45PM

DESCRIBE THE ISSUE IN DETAIL:

STEPS TO REPRODUCE:
1. Start a phone emulator (any)
2. Start the app
3. When the app is building everything freezes even my mouse the computer is just dead

ATTACH SCREENSHOTS/RECORDINGS OF THE ISSUE

Impossible

ATTACH LOG FILES (Select Help > Show Log in Files, or Show Log in Finder on a Mac)

There are no logs it just freezes and I have to hard reset the PC

------------------

IMPORTANT: Please read

https://developer.android.com/studio/report-bugs.html carefully and supply
all required information.

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Studio Build:
Version of Gradle Plugin:
Version of Gradle:
Version of Java:
OS: Windows 10 Professional

Comments

rk...@google.com <rk...@google.com> #2Jan 27, 2025 08:56PM

Assigned to an...@google.com.

Thanks for the feedback on the emulator. To help us troubleshoot this issue further, we will need more information. Please share detailed reproduction steps and as much as possible of the following information:

1. Emulator version
2. Run the emulator from command line with “$ANDROID_SDK_ROOT/emulator/emulator -avd <NameOfAVD> -verbose -show-kernel” and send the resulting logs
3. Any relevant Logcat logs
4. The results of running “adb shell top” in the command line.

For more information on what’s needed and how to obtain this information please read the guide at

https://developer.android.com/studio/report-bugs#emulator-bugs.

gr...@gmail.com <gr...@gmail.com> Jan 27, 2025 09:27PM

idea.log

1.8 MB

View

Download

rk...@google.com <rk...@google.com> #3Jan 27, 2025 09:33PM

The Android Studio Emulator is intended to be used by app developers to test their app. It is not intended to be used as a device substitute to run arbitrary apps.

rk...@google.com <rk...@google.com> Jan 28, 2025 06:14PM

Reassigned to hs...@google.com.

ok...@gmail.com <ok...@gmail.com> #4Jan 30, 2025 05:26PM

same issue with WHPX enabled

Hyper-V > Hyper-V Management Tools enabled
Virtual Machine Platform enabled
Windows Hypervisor Platform enabled
Windows Subsystem for Linux enabled
Windows Security > Core isolation > Memory Integrity is off
Windows Security > Core isolation > Kernel-mode Hardware-enforced Stack Protection is off

Message last modified on Jan 30, 2025 05:27PM

rk...@google.com <rk...@google.com> #5Jan 30, 2025 07:58PM

If you see WHPX being used in idea.log, then there is no Emulator code running privileged enough to freeze your PC. The problem is somewhere on your side. Most likely in GPU. You could try switching to software graphics, but it will be very slow.

ok...@gmail.com <ok...@gmail.com> #6Jan 31, 2025 08:26AM

yes, switching to software graphics does solve the freezing but as you said it is veeeryyy slooow

rk...@google.com <rk...@google.com> #7Jan 31, 2025 04:54PM

Reassigned to ko...@google.com.

You could try updating your GPU drivers, both NVIDIA and integrated. GTX 1660 Ti looks decent to me.

ko...@google.com <ko...@google.com> #8Feb 3, 2025 09:25AM

Can you also try running emulator from the command line, with extra arguments -feature -Vulkan ? This would disable vulkan support for the emulator, which might be causing some issues in the hardware rendering mode when the drivers are not supporting some emulation features.

Start the app

What kind of app are you running? I see some flutter messages in the logs, and if it's a flutter app there might be some flutter side renderer settings that you can use, like enforcing OpenGL or changing some feature set.

gr...@gmail.com <gr...@gmail.com> #9Feb 6, 2025 10:35AM

I have tried the windows features and it didn't help. Then I updated the GPU drivers (game ready gtx) and it worked for a short period and now that the new driver is out the same issue is happening again. I also tried installing the studio drivers instead of the game ready ones and the result is same.

rk...@google.com <rk...@google.com> #10Feb 6, 2025 06:33PM

Grigor, I think you want to talk to the GPU vendor. We can't fix GPU drivers.

Message last modified on Feb 6, 2025 06:35PM

ko...@google.com <ko...@google.com> #11Feb 7, 2025 02:06PM

Status: Won't Fix (Infeasible)

Unfortunately there is not much we can do at this point for this problem. We suggest using possible workarounds like disabling Vulkan, using software rendering or changing the hypervisor to AEHD at this point. We're working on making the software rendering path faster for these type of issues, but you can also try using a lower resolution AVD if that's suitable.

zo...@gmail.com <zo...@gmail.com> #12Feb 14, 2025 09:45PM

I encountered this issue after enabling Windows Hyper-V services. I haven't had any GPU issues before, and this doesn't seem to be a GPU issue, but rather a virtualization issue. But I'm not an expert. I'll see if it still reproduce after the feature disabling.

Message last modified on Feb 14, 2025 09:59PM

rk...@google.com <rk...@google.com> #13Feb 14, 2025 10:17PM

I haven't had any GPU issues before

To emulate graphics we call GPU APIs that are not very useful outside of emulation.

but rather a virtualization issue

We have a lot of users on WHPX, we would see a lot of freezes. Check what hypervizor we use in idea.log.

ko...@google.com <ko...@google.com> #14Feb 21, 2025 03:02PM

@12, there might be some hypervisor related cases where memory synchronization or emulation is not working as expected, from our end these seem to be related to the gpu driver's memory management and we can only automatically disable hardware rendering support for your configuration/driver version at this point. If you experience similar issues with software rendering as well, please report a separate ticket.