IssueTracker

Thank you for posting.

We are currently looking into this and will get back to you as soon as we have an update.

Thank you for posting. It looks like we would require further information to help you on this issue. Please provide us with a self contained sample (http://sscce.org) that will demonstrate the issue. If the API request you are making is a web request, please provide the full request without your API Key, but if you're testing in a local environment, please instead provide a self contained sample in jsfiddle (http://jsfiddle.net/) which you can then send the link to me so I can take a look at it. If you have attempted to reproduce the issue with a self contained sample, but failed, can you please explain the steps you have already taken to troubleshoot this and what were your findings. Providing screenshots would also be helpful.

Good day,

Please note that this is an intended behavior of the Solar API. Currently, the Solar API model uses Google Maps data and if a specific building is classified as a whole, then the roof of that building is displayed as a separate.

Newer buildings also may not return any of the data as mapping was realized at a later time.

We are actively working to refresh and expand this coverage which can be found in the developer documentation.

However, there is a duplicate issue for panel dimensions configuration of flat rooftops through this link: https://issuetracker.google.com/303102230

Please note that we are currently reviewing this feature. Feel free to leave comments as well for additional information.

Good day,

Could you provide the other information necessary for the roof recognition of Via Monti della Valchetta 37, Rome, Italy.

You can attach screenshots via the Add attachments button near the Visible to public icon

Hi.

I'm unsure about what do you mean with "necessary information"... I've attached two images of the building and a map showing the location where these images are taken. Let me know if this is what you mean, if you need more images or if you need something else...

Thanks

Good day,

Can you kindly specify which of the 2 buildings are being recognized by the API and which is not?

Thank you

Thank you for waiting.

We have verified and logged this issue internally. Please note that we cannot give you any timelines, but you can star the issue to get notifications.

Thank you very much. I hope will be defined a way to report unrecognized roof, so we can, at least, give to our customer a way to get insight.

Best regards.

Good day,

The two rooftops in the address Via Monti della Valchetta 37, Rome, Italy are two seperate buildings and would require two seperate FindClosestBuildingsInsights call to get the exact information from both buildings.

You may also extend the radius of the DataLayers call to get the full FOV that you would like.

Yes, they are two separate buildings. But the test was made for the northern building (with the unrecognized roof) not for the second building (with the recognized roof). You can try with "Via Monti della Valchetta 31, Rome, Italy" or "Via Monti della Valchetta 41, Rome, Italy": it's never recognized as a roof.

Hello,

The buildingInsights requests show valid data for the northern building in the address. Kindly check the request below if this is correct:

https://solar.googleapis.com/v1/buildingInsights:findClosest?location.latitude=41.990309&location.longitude=12.487836&key=AIzaSyCbkTFnyw63awlNoYWyaOSkDseV8FEqyw0

If referring to the demo app, we will be following up on this case.