IssueTracker

Hi developer,

Thank you for reaching out to us. Please ensure your test project is linked to the Google Home App before running the Test Suite. Thanks.

Is it okay to ignore the prompt in the background that Action is not connected? Operate directly on the Google Home app?

Dear developer,

Thank you for getting back to us. If you have linked your project in the Google Home app and the error message still occurs, could you share the following information with us?

• Screenshot of the error message.

• Sync Response(JSON format) of the cloud-to-cloud integration device.

Currently, the Test Suite is designed to be executed via the web interface. For more information about the Google Home Test Suite, please refer to this link: https://developers.home.google.com/tools/test-suite

If you have any further information, please feel free reach out to us. Thank you.

Smart socket connected to Google speaker through cloud connection.Developer Console Enterprise Certification Failed. 1：The Marketing name is invalid or not provide yet. 2：The developer name is invalid. 3：The Business name is invalid or not provide yet.

Dear developer,

Thank you for the update. For any certification-related questions, kindly contact ha-certification@google.com. Thanks.

Hello, the company information for the plug control testing project has been reviewed, but when clicking on the test, it still prompts "Unaccompanied Action" Please refer to the attached screenshot. Please provide suggestions for the next steps.

Dear developer,

Thank you for the update. Usually, the issue occurs because your project device isn't linked with the Google Home app. To link your project device to the Google Home app, please follow these steps:

1. Open the Google Home app and navigate to the "Devices" tab. Click the "+ Add" button in the bottom right, then select the "Works with Google Home" option.
2. Search for your project's test app using the [test] prefix to find your specific test device. Then, select that item to link it to the Google Home app.

If you have any further questions, please let me know, thanks.

Thank you very much for your reply. I have followed your instructions and please refer to the attached video, Unfortunately, the operation still failed, please refer to the prompt in the attachment.

Hello, could you give me a better suggestion? It has been blocked for a long time now.

Dear developer,

Thank you for providing the information. In the screen recording, when you performed account linking, were you redirected to your smart home app or the Apple Home app? (Please check the attached screenshot). Thank you.

when I performed account linking, it redirect to our smart home app！