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ca...@google.com
rb...@google.com
Thank you for your patience, we have rolled back a change in the Google 3D Tiles API service. Could you check on your end if this fixes your issue?
ke...@gmail.com
Thank you for your prompt response and for rolling back the recent change
in the *Google 3D Tiles API service*. I have tested it on my end, and I can
confirm that the issue is now resolved.
I truly appreciate your quick action in addressing this matter. Your
support is invaluable, and I'm grateful for the efficiency and dedication
of your team.
Thanks again for your help!
*Best regards,Mohammad*
On Fri, Feb 14, 2025 at 7:17 AM <buganizer-system@google.com> wrote:
in the *Google 3D Tiles API service*. I have tested it on my end, and I can
confirm that the issue is now resolved.
I truly appreciate your quick action in addressing this matter. Your
support is invaluable, and I'm grateful for the efficiency and dedication
of your team.
Thanks again for your help!
*Best regards,Mohammad*
On Fri, Feb 14, 2025 at 7:17 AM <buganizer-system@google.com> wrote:
ca...@google.com
rb...@google.com
Thank you for the confirmation.
Note however that we plan to restart the rollout soon. IIUC the version 2.7.13 of Blosm was released with a fix: could you confirm with the developer that this version of the plugin would continue working if we were to restart the rollout now?
Description
I have been using the Google Maps 3D Tiles API through the Blosm plugin in Blender for over a year without any issues. However, as of today, I am experiencing a problem when downloading 3D tiles.
Issue Details:
When requesting 3D Tiles:
The selected area downloads but appears extremely tiny.
The negative Y-axis is up, instead of Z.
When selecting "Buildings with More Details":
I receive the following error message:
There was an error when processing the URI: 'children'
What I Have Tested:
1- Tried on two different laptops and three different Google accounts – the issue persists.
2- Created new API sessions, but the problem remains.
3- Verified API key is valid and enabled for Google Maps 3D Tiles API.
4- Billing is active and correctly configured in my Google Cloud project.
5- This problem started today, but everything was working fine until yesterday.
Since this issue appeared suddenly without any configuration changes, I suspect it may be related to a Google service issue affecting the API response.
Steps to Reproduce:
Open Blender and use the Blosm plugin to request Google 3D Tiles data.
The data downloads but appears tiny and with an incorrect coordinate system (Y-axis is inverted).
If I select "Buildings with More Details," the request fails with a 'children' error.
Questions for Google Support:
Is this a known issue or a recent change in the API?
Has there been any update affecting 3D Tiles downloads?
What would be the recommended steps to resolve this issue?
I would appreciate your support in diagnosing and resolving this problem.
Best regards,