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ar...@google.com
sa...@webgenesys.it
I also have the same problem:
Project id: restaurant-phone-reservat-b9tt
Location: us-east1
Please have a look, this is a blocker for us.
Thank you!
Project id: restaurant-phone-reservat-b9tt
Location: us-east1
Please have a look, this is a blocker for us.
Thank you!
ar...@google.com
I also have the same problem when trying to update a webhook. Initially it says "Webhook saved successfully!" and shortly it appears "Internal error encountered" and if I refresh the page the changes are not saved.
Do we have an estimated time when these bugs will be solved, please?
Do we have an estimated time when these bugs will be solved, please?
Description
Our Dialogflow Essentials agent relies on a webhook to retrieve information from third-party services. However, the default 5-second timeout is causing frequent DEADLINE_EXCEEDED errors because these external services do not always respond within this timeframe.
Reason for the Request:
We cannot reduce the response time since we depend on third-party systems whose processing times are beyond our control. We have already explored the alternative solutions suggested in the documentation (e.g., asynchronous calls, multiple follow-up events), but they are not feasible in our case.
Required Details:
Resource Project ID or Number: dev-603-23-agent-n0-15-pr-tgsy
Agent Location: Global
Requested Timeout: 30 seconds
Technical Justification: Our webhook makes requests to external services to retrieve critical information. These services have variable response times, sometimes exceeding 5 seconds. Increasing the timeout is essential to ensure a smooth user experience without errors.
We are available to provide further details.
Thank you for your attention