Assigned
Status Update
Comments
ro...@browan.com <ro...@browan.com> #2
I would be grateful for any advice you can provide on this matter. Thank you!
sa...@google.com <sa...@google.com>
sa...@google.com <sa...@google.com> #3
Thanks for reaching out. Can you please try text input instead of voice commands in Google Assistant app. Use the following phrases and let us know the results:
"Turn on Zephyr"
"Turn off Zephyr"
"Start a 10-minute timer on Zephyr/Hood"
"Turn on Hood"
"Turn off Hood"
Also, can you please run the
ro...@browan.com <ro...@browan.com> #4
Dear Sir/Madam,
We tested text input in the Google Assistant app using both English and Chinese language settings. The results varied between the two languages—please refer to the recorded video(https://drive.google.com/file/d/1OO27VOFtxMc3qvcOUslXBZ-rkAx19ZNY/view?usp=sharing ).
Additionally, we have attached the Test Suite results for your reference.
BR
We tested text input in the Google Assistant app using both English and Chinese language settings. The results varied between the two languages—please refer to the recorded video(
Additionally, we have attached the Test Suite results for your reference.
BR
ro...@browan.com <ro...@browan.com> #5
Dear Sir/Madam,
I hope you are doing well. May I kindly ask if there are any updates regarding this issue?
Please let us know if there is any additional information we can provide to assist. Thank you!
BR
I hope you are doing well. May I kindly ask if there are any updates regarding this issue?
Please let us know if there is any additional information we can provide to assist. Thank you!
BR
mo...@gmail.com <mo...@gmail.com> #6
I found a workaround using a Google Nest device that can control home devices using the below script
# Turn Off the AC
- type: assistant.command.OkGoogle
okGoogle: Aircon off
devices: Living Room display - Living Room
# Turn Off the AC
- type: assistant.command.OkGoogle
okGoogle: Aircon off
devices: Living Room display - Living Room
ro...@browan.com <ro...@browan.com> #7
Dear Sir/Madam,
I would like to kindly follow up to inquire if there are any updates regarding this issue.
Please let us know if there is anything further we can provide to assist in the process.
BR
I would like to kindly follow up to inquire if there are any updates regarding this issue.
Please let us know if there is anything further we can provide to assist in the process.
BR
sa...@google.com <sa...@google.com> #8
Thanks for sharing. You might need to add "Zephyr" as acceptable name for the device in the english language. The best way to do this is to add the nickname "Zephyr" into the name_synonym array: {"name_synonym": ["light", "lights", "Zephyr", "Hood", "range hood"], "lang": "en"} Let us know if that worked.
Description
Previously, we successfully verified the Actions, passed the test suite, and received approval. Using Google Assistant, we executed English voice commands based on the following templates:
However, customers have recently reported that these commands no longer work in English on Assistant.
Hey Google, turn On/Off Zephyr does not work. However, Hey Google, turn On/Off Hood does work.
Saying Hey Google, start 10 minute timer on Zephyr does not enable the delay-off timer like it used to. Now it sets an alarm that notifies you via the Google Home device
We did not modify any code in GCP Cloud Functions during this period.
Have there been any recent adjustments to the Assistant's NLP?
Can you help check how the Assistant handles OnOff and Timer?
Or having some solutions to fix, even need to re-modify some codes.
This product is live for users, so we hope to have a solution as soon as possible.
The sync template as following: