Rexton Reach Hearing Aids not working with "Share Audio" [399966699]

Assigned

Bug

Platform

Status Update

No update yet.

Description

da...@gmail.com

created issue #1

Mar 1, 2025 01:52AM

What

User experience

What type of Android issue is this?
Bluetooth

What steps would let us observe this issue?

goto connected blutooth devices. select share audio, get error Connect a compatible device.
devices connected Hi I have the Rexton Reach R-Li T with firmware version 25.5.972.3 and Rexton software version 270.16179 on my pixel 8 phone.

What was the effect of this issue on your device usage, such as lost time or work?
Moderate

When

Time and frequency

How often has this happened?
Every time

Where

Component

Originating component: <not visible> (1684638)

Build and device data

- Build Number: google/shiba_beta/shiba:Baklava/BP22.250124.009/13034193:user/release-keys
(Note: It is the build when sending this report. For exact build reference, please see the attached bugreport.)
- SoC Revision: Zuma B1

Debugging information
Google Play services
com.google.android.gms
Version 250733035 (25.07.33 (260400-728382230))
System App (Updated)

Android System WebView
com.google.android.webview
Version 694312233 (133.0.6943.122)
System App (Updated)

Network operator: Fido
SIM operator: Fido

Filed by Android Beta Feedback. Version (Updated): 2.46-betterbug.external_20241023_RC01 (DOGFOOD)
To learn more about our feedback process, please visit https://developer.android.com/preview/feedback#feedback-app.

Comments

da...@gmail.com <da...@gmail.com> Mar 1, 2025 01:52AM

2025-02-28_20-43-43-e9099ab4af3e48338bb1a15b0849c878-screen.mp4

Restricted

5.3 MB

Download

su...@google.com <su...@google.com> Mar 1, 2025 03:12AM

Assigned to su...@google.com.

su...@google.com <su...@google.com> #2Mar 1, 2025 10:56AM

Thank you for reporting this issue.For us to further investigate this issue, please provide the following additional information:

Android bug report (to be captured after reproducing the issue) For steps to capture a bug report, please refer: https://developer.android.com/studio/debug/bug-report#bugreportdevice

Alternate method:

Navigate to “Developer options”, ensure “USB debugging” is enabled, then enable “Bug report shortcut”. Capture bug report by holding the power button and selecting the “Take bug report” option.

Note: Please upload the files to google drive and share the folder to android-bugreport@google.com, then share the link here.

da...@gmail.com <da...@gmail.com> #3Mar 1, 2025 08:09PM

Hi Guys;

Here are the attachments. If they are not right please let me know.

bugreport-shiba_beta-BP22.250124.010-2025-03-01-14-59-24.zip
<

https://drive.google.com/open?id=1HY7sd5AayFJnxeAPIq1TVfGMdfioizXR>

bugreport-shiba_beta-BP22.250124.010-2025-03-01-15-01-44.zip
<

https://drive.google.com/open?id=1XsSNpGEt96TCy9hjstoiS4RotUIm5tR6>

On Sat, Mar 1, 2025 at 5:56 AM <buganizer-system@google.com> wrote:

- Show quoted text -

su...@google.com <su...@google.com> #4Mar 3, 2025 11:05AM

Thank you for reporting this issue. We have shared this with our product and engineering team and will update this issue with more information as it becomes available.

da...@gmail.com <da...@gmail.com> #5Mar 6, 2025 03:56PM

Hi is this person assigned to this issue?

Vinay Pujari (xWF) (vinaypujari@xwf.google.com) He is requesting access to the attachments.