Intermittent loading issue with Google Maps SDK on iOS [401927516]

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Bug

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Description

ch...@ibm.com

created issue #1

Mar 10, 2025 05:50AM

I experienced an issue where Google Maps suddenly stopped loading on my local iOS application, displaying a blank screen instead of the map. This issue was however not observed in the TestFlight build, where the map continued to load normally. Restarting the phone resolved the issue temporarily.

What is the incorrect behavior that you are experiencing?
Google Maps failed to load, showing a blank screen until the device was restarted.

What should happen instead?
Google Maps should load consistently without requiring a device restart to function properly.

Operating system version: iOS 18.3.1
Google Maps SDK for iOS version: 9.4.0
Hardware model: iPhone 15

Comments

la...@google.com <la...@google.com> #2Mar 10, 2025 06:07AM

Assigned to la...@google.com.

Thanks for reaching out. To investigate the problem, we require a few details. Could you please provide your GMS module versions, recent system logs and video of the issue.

You can find instructions for retrieving the versions and logs on this page. Let me know if you need any help with retrieving the logs.

Issue 401927516

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Comments

la...@google.com <la...@google.com> #2Mar 10, 2025 06:07AM

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