Fixed
Status Update
No update yet.
Comments
pi...@gmail.com
Isn't it just some caching issue? Maybe the license will invalidate in couple of days.
But sure, the license should be purged from cache after refund.
But sure, the license should be purged from cache after refund.
zd...@gmail.com
No, it's definitely not a caching issue. The ILicensingService interface in latest Google Play Store application does not have any methods - feel free to reverse engineer it and compare with 10.6. Many developers are now forced to advise to users to down-grade Play Store application, e.g. https://play.google.com/store/apps/details?id=flar2.exkernelmanager ("NOTE: if stuck on license check, please install a different version of Gapps. It is NOT a problem with EXKM") + it is discussed on AndroidDev reddit and confirmed for other applications.
This is absolutely critical issue that needs to be addressed immediately.
This is absolutely critical issue that needs to be addressed immediately.
za...@gmail.com
That behavior seems a bit weird. Why would you grant the license and then invalidate it later?
Anyway, this is a problem either way, because it can also cause purchasers to be told they don't have a valid purchase, even if they bought the app/addon/IAP.
Anyway, this is a problem either way, because it can also cause purchasers to be told they don't have a valid purchase, even if they bought the app/addon/IAP.
al...@gmail.com
I'm having this issue too. I can also confirm the Play Store version numbers of which are not working, and the one that works.
For my app you cannot use it free, but it simply hangs at startup because onServiceConnected is never called. I've got a lot of angry users that cannot use my app because it does not start, and probably a lot of 1 star reviews tomorrow. Took me a whole day of figuring out what is going on.
For my app you cannot use it free, but it simply hangs at startup because onServiceConnected is never called. I've got a lot of angry users that cannot use my app because it does not start, and probably a lot of 1 star reviews tomorrow. Took me a whole day of figuring out what is going on.
al...@gmail.com
May I add, that investigating this was hell, as 10.7.17 never rolled to any of my phones, so as far as I could see everything was running fine, but was still getting lot of angry feedback from users... Is there a Play Store beta group or something?
ar...@gmail.com
What are the examples of affected apps, for developers posting to this thread?
al...@gmail.com
Affected sample app: Google's own LVL example.
a0...@gmail.com
I confirmed that our paid apps have the same issue (stuck in license checking stage) on Play 10.7.X
No such issue on 10.6.08
No such issue on 10.6.08
em...@gmail.com
I have this issue. THIS IS EXTREAMLY SERIOUS!! Multiple emails from users reporting broken license check. This needs to fixed now!
zd...@gmail.com
Yes, same here - in just one day, we received 34 new 1* ratings because GOOGLE BROKE LICENSING and our application rating dropped by 0.15 points. I wonder whether Google will then go and remove all those 1* ratings because of their f* fault.
pu...@gmail.com
This is a real problem ! I'm starting to get more and more use e-mails about it as 10.7.18 is deployed on more devices.
For apps that are pessimistic, defaulting to unlicensed (instead of licensed) until proved otherwise, it results in license check failing.
For apps that are pessimistic, defaulting to unlicensed (instead of licensed) until proved otherwise, it results in license check failing.
al...@gmail.com
Dear Google: WHERE IS THE HOTFIX? It's been 48 hours already since you broke your platform.
zd...@gmail.com
Yes, this is absolutely outrageous - when you have pessimistic licensing, rating for your application is dropping like apples from the trees every single minute. Google THIS MUST BE FIXED immediately and all negative reviews given because of your broken licensing MUST be removed afterwards.
pu...@gmail.com
The rollout of 10.7.18 should be stopped ASAP, there is no other way!
em...@gmail.com
This has been going on for more than 48h, I have a 26 message email chain from a customer trying to figure out what's going on, it started on the 25th.
zd...@gmail.com
deleted
as...@gmail.com
Please fix. I have been getting angry emails and one-star reviews for the last three days.
ch...@digibites.nl
Tip: release an update now that disables LVL checking. You can time bomb it so it enables checks again in 2 weeks, but at least paid users will still get access to their apps.
We have one now in production staged roll-out and directing users with issues to install it via the beta channel where it is available immediately.
We have one now in production staged roll-out and directing users with issues to install it via the beta channel where it is available immediately.
em...@gmail.com
It's possibly the update has been stopped. My Nivida Shield Portable had the issue a few days ago, unfortunately I didn't know what the problem was and didn't check the Google Play version before I uninstalled the update.
Just now I checked and it reupdated to 10.6.08 which works. So HOPEFULLY no more and being updated to the broken version...
Just now I checked and it reupdated to 10.6.08 which works. So HOPEFULLY no more and being updated to the broken version...
zd...@gmail.com
If you release an application with disabled LVL, even only for 2 weeks, you will kill all your anti-piracy mechanisms for good. Comparing an beta with anti-piracy mechanism disabled against previous version with anti-piracy mechanism will allow even less skilled people to crack you application in the future in no time. And that even if you are using Pro-Guard with randomly generated dictionaries.
Disabling, even temporarily, the pessimistic LVL will kill all your anti-piracy mechanisms in the future for good. Advise: DO NOT DO IT
Disabling, even temporarily, the pessimistic LVL will kill all your anti-piracy mechanisms in the future for good. Advise: DO NOT DO IT
st...@google.com
Thank you for reporting this. We are investigating it now.
ru...@gmail.com
It's happening here too..was thinking that this issue might be related with my device but now i am cleared of what was happening.. downgrading to older version for now, waiting for the fix
co...@gmail.com
I reported the problem on Saturday via Google Play Support.
Since "onServiceConnected" is not called, I assume that in the "onBind" method of the license service you are not returning the communication channel for some reason.
It would be really good if I could fix the problem quickly or at least stop the distribution of the current update.
I'm flooded with angry user emails.
Currently, the only solution is to reset the Playstore to factory settings.
Since "onServiceConnected" is not called, I assume that in the "onBind" method of the license service you are not returning the communication channel for some reason.
It would be really good if I could fix the problem quickly or at least stop the distribution of the current update.
I'm flooded with angry user emails.
Currently, the only solution is to reset the Playstore to factory settings.
ka...@gmail.com
Hola amigos!
by...@gmail.com
deleted
da...@gmail.com
Spent 2 hours trying to find what was wrong with the last release of my game to fall on the same conclusion : "onServiceConnected is not called".
How a such thing can happen ?!? Don't you have automated regression tests for such critical services ?
How a such thing can happen ?!? Don't you have automated regression tests for such critical services ?
da...@gmail.com
Im also suffering this issue, It only gets fixed with a clean restoration but after a couple of hours the issue presents itself again, this is very annoying, does this means that i lost all my purchases? What is google doing about this?
ye...@gmail.com
Fix it!!!
dj...@gmail.com
Yes sir all fixed here
ys...@gmail.com
Google, fire engineers who made this trouble.
[Deleted User] <[Deleted User]>
confirmed, fixed in v10.7.19.
zd...@gmail.com
Now there is a question that needs to be answered - what is your plan to deal with the down-rates developers received? Google needs to address this now, because only yesterday apart from several hundreds of angry emails, we received more than hundred one star ratings on Google Play because of your faulty licensing in your latest Google Play Store application. Rating of our application decreased by 0.2 in just one day. We suppose that the same happened to other developers and since it was caused by Google error, it is absolutely unacceptable and they must address it.
We already responded to users that it's Google fault because they don't write tests for such critical services and we provided explanation to our knowledge base, but 90% of them won't change the rating and therefore these reviews must be removed by Google.
Google, let us know how you are going to address down-rate reviews because of your error. Thank you.
We already responded to users that it's Google fault because they don't write tests for such critical services and we provided explanation to our knowledge base, but 90% of them won't change the rating and therefore these reviews must be removed by Google.
Google, let us know how you are going to address down-rate reviews because of your error. Thank you.
pu...@gmail.com
Also confirming this is fixed in v10.7.19.
de...@gmail.com
When v10.7.19 will be release on official channel?
hi...@gmail.com
When v10.7.19 will be released on the official channel?
Lots of negative comment is coming...
Please publish it ASAP!!!
Lots of negative comment is coming...
Please publish it ASAP!!!
pr...@gmail.com
I confirm this. Many negative emails. An urgent update is required.
ol...@hardlightstudio.com
please release the fix immediately! It ruins users feedback!
pi...@gmail.com
Hey . Please release the fix . All the paid apps are free everywhere. You guys should be careful about it . Google come on !
co...@gmail.com
This looks to be higher than S2/P2 might want to bump those up to Critical/P1.
What is your plan to deal with the developer fallout?
What is your plan to deal with the developer fallout?
zd...@gmail.com
Reply to #43: Exactly - they now must come with something to deal with the ENORMOUS DAMAGE they caused. As I wrote previously - see #35.
pl...@gmail.com
Please fix, my apps' ratings are rapidly dropping. My customers are absolutely livid!
mi...@gmail.com
We have posted this to the top of all our app store listings, feel free to use it:
<b>*** NOTICE: There is a critical bug in Google Play Store v10.7.17 and v10.7.18 that can prevent the game from working. Google has fixed the bug in v10.7.19 and you can download it <a href="https://www.apkmirror.com/apk/google-inc/google-play-store/google-play-store-10-7-19-release/google-play-store-10-7-19-all-0-pr-202990317-android-apk-download ">here</a> or wait for an automatic update. ***</b>
<b>*** NOTICE: There is a critical bug in Google Play Store v10.7.17 and v10.7.18 that can prevent the game from working. Google has fixed the bug in v10.7.19 and you can download it <a href="
so...@gmail.com
That's a sensible thing to do. Thanks, I'll update mine right away.
si...@google.com
We have pushed a new build with the fix 10.7.19.
pi...@gmail.com
Thank you soo much
me...@gmail.com
@46 I would not recommend linking users to apkmirror when not needed as most users have no need to sideload apks and shouldn't be told to do so without also be educated as to the risks and dangers from sideloading apks from sources they are not familiar with.
I would instead recommend informing users they can open Google Play Store Settings and tap the version number to force an update..Unfortunately I am not sure this would bypass any staged rollouts or anything of that nature, though.
I would instead recommend informing users they can open Google Play Store Settings and tap the version number to force an update..Unfortunately I am not sure this would bypass any staged rollouts or anything of that nature, though.
cc...@gmail.com
FYI, 10.7.19 didn't fix the issue for me on my AT&T Note 8 after a reset earlier tonight. I'm still unable to download and install paid apps from the Play Store. Rolling back to recommended earlier APKs doesn't fix it either. At this point, I'm completely stuck with a nearly useless phone.
dj...@gmail.com
If you clear the playstore data it will fix it
On Tue, Jul 3, 2018, 11:47 PM <buganizer-system@google.com> wrote:
On Tue, Jul 3, 2018, 11:47 PM <buganizer-system@google.com> wrote:
dj...@gmail.com
If you clear playstore data it will fix it on 10.7.19 I seen a few who had to and it worked.
cu...@gmail.com
is there anybody whose developer account was terminated ??
al...@gmail.com
Can anyone confirm if the fix is already rolling to users with the broken build?
sk...@gmail.com
Fix this please!
ko...@gmail.com
There is still no fix update .why ?
vi...@google.com
The issue has been fixed with the latest Play Store release.
sh...@gmail.com
Vera good
shamigujjar700
shamigujjar700
ab...@gmail.com
Not very good
vi...@google.com
The development team has fixed the issue that you have reported.
di...@gmail.com
I think I need a update badly of play store
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Description
In version 10.7.17 and above, the service interface com.android.vending.licensing.ILicensingService does not contain any methods which results in the fact that after binding to this service, the onServiceConnected is not even called (but bindService is successful) and it's not possible to invoke the checkLicense() method that this interface should contain.
This issue is absolutely critical as any user can buy any application on Google Play Store, export the APK and refund it and in case the application is simply counting on the fact after successful binding the onServiceConnected() is called - well - it is not and the application thinks that the license is valid as there is no check happening in the LVL library.
This must be fixed ASAP since everyone can now have every paid application on Google Play store for free - no need for any hacking, no need for root...
Affected Google Play Store versions:
10.7.17-all [0] [PR] 202184845
10.7.18-all [0] [PR] 202540272
Working fine on:
10.6.30-all [0] [PR] 201585272