Bug P2
Status Update
Comments
re...@gmail.com <re...@gmail.com> #2
I am also having this exact issue. Please reach out to me if I can help.
bi...@gmail.com <bi...@gmail.com> #3
I see this issue is 3 years old so I'm not sure if there is anything that can be done, but I would like to also do this.
bo...@gmail.com <bo...@gmail.com> #4
Well, it now turns out that there are more people with this issue. Actually maybe even all the people that initially assisted with the Field trial.
Seems like a nice way to thank them for assisting with product development by locking them out...
Seems like a nice way to thank them for assisting with product development by locking them out...
ki...@gmail.com <ki...@gmail.com> #5
Also having this issue. Any help would be appreciated.
ki...@gmail.com <ki...@gmail.com> #6
For anyone in the future who happens to stumble upon this thread, the answer can be found here:
https://www.googlenestcommunity.com/t5/Apps-Account/Leave-Nest-Field-Test-Program-amp-Unlink-Account/m-p/355870
There's an opt-out link to the field test program - this worked for me as of May 6th 2024.
There's an opt-out link to the field test program - this worked for me as of May 6th 2024.
Description
I am no longer part of the Nest Doorcamera field trial, but because my account is still set as being a member of the field trial I can now no longer access the Nest app. It gives a pop-up message:
"Unable to sign in
The Google account that you are using to sign in is linked to a test version of the Nest app. To use the production version of the Nest app, please try a different Google account."
But I would like to use my current account again, so could you please remove/unlink me from the Field Trial?
Many thanks,
Boudewijn
Boudyp@gmail.com