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sp...@gmail.com <sp...@gmail.com> #2
I have a Pixel 4XL and a Pixel Gen 1 charge stand which has been working reliably for several years, most recently with Android 12. Wireless charging stopped working as soon as I upgraded to Android 13.
ra...@google.com <ra...@google.com>
vi...@google.com <vi...@google.com> #3
It looks like you are raising an issue as an Android user, rather than an Android Open Source Developer. Our Android Support team will be in contact with you shortly.
In the meantime, here are helpful resources:
di...@gmail.com <di...@gmail.com> #4
I updated to Android 13 last night on my pixel 4 and it won't wirelessly charge.
th...@gmail.com <th...@gmail.com> #5
I updated my pixel 6 to android 13 and also use a google pixel stand 2nd gen to charge my phone. I'm having this issue
uw...@gmail.com <uw...@gmail.com> #6
I have a Pixel 5 and wireless charging somehow works, but it is very slow. The day before the update it was charging with high speed.
When checking with some app to check amperage flowing into phone it shows now a much smaller (way below 1 Ampere).
When checking with some app to check amperage flowing into phone it shows now a much smaller (way below 1 Ampere).
do...@gmail.com <do...@gmail.com> #7
I'm using pixel 6 Pro, and I also don't have any wireless charging, I'm using the 1 Gen pixel stand.
ca...@gmail.com <ca...@gmail.com> #8
Pixel 4 XL owner here. I get the charging animation when I put the phone on the wireless charger. However on the lock screen, there is no mention of wireless charging and the battery percentage goes down over time.
This is the same wireless charger the worked on Android 12 and would charge my phone in about an hour and a half.
This started occurring after I updated to Android 13.
This is the same wireless charger the worked on Android 12 and would charge my phone in about an hour and a half.
This started occurring after I updated to Android 13.
ga...@gmail.com <ga...@gmail.com> #9
I am experiencing the exact same problem.
ma...@gmail.com <ma...@gmail.com> #10
I also am having problems with wireless charging after the Android 13 update, I have a Pixel 4XL and the Pixel stand. Charges normally but not wireless.
ch...@gmail.com <ch...@gmail.com> #11
Ditto Ditto. I have a pixel 6 Pro, I'm using the Google 1 Gen pixel stand. Prior to upgrade from 12 to 13 it charged slowly, but charged. Now after 13 is barely charges if at all. Please fix. :)
Thanks!
Thanks!
wc...@gmail.com <wc...@gmail.com> #12
I also have this issue. Pixel 4xl. Please resolve ASAP.
di...@gmail.com <di...@gmail.com> #13
Google folks... really??!!! shipping major public update with non-working charging and not patching it for a week...
an...@gmail.com <an...@gmail.com> #14
Pixel 5 here, wireless charging appears to work but actually only maintains the battery level/very slow discharge. Google support got me to reset but issue remains. Charging via cable is now really slow as well but at least it actually charges in 3-4 hours
st...@gmail.com <st...@gmail.com> #15
Wireless charging stopped working on otherwise flawless Pixel 4XL after installing Android 13. It will charge wirelessly if the phone is turned off.
ch...@gmail.com <ch...@gmail.com> #16
I can concur. Since updating to Android 13 My P6Pro device no longer reliably charges using the Pixel Stand or other Qi wireless chargers. Feature is definitely broken.
rp...@gmail.com <rp...@gmail.com> #17
Pixel 6 can’t wirelessly charge either after updating. Please fix asap this is crazy!!
rk...@gmail.com <rk...@gmail.com> #18
Using Pixel 6 and stand 2nd version. The wireless charging has become so slow recently. Left the phone for 16 hours and it charged only to 64% with adaptive charging off. Also, the standy time of the phone is bad now. It is losing battery for nothing so quickly. Quickly discharging and slowly charging. I am just curious why such a great company sucks in releasing updates. I mean I was really impressed with Pixel 6 hardware initially. I told myself finally Google is going for the flatship level decides but bugs have ruined all the user experience. I hate Apple products but at this stage Pixel 6 has become too way buggy. I own Z fold 2 and their updates go flawlessly too. No such major bugs. Also, I did factory reset the device and it didn't help, only lost some photos. Don't waste your time on reset
rj...@gmail.com <rj...@gmail.com> #19
Pixel 6 Pro, wireless charging is broken after the Android 13 update; it recognizes the Qi charger and says that it is charging, but instead it just gets hot and does not charge.
ph...@gmail.com <ph...@gmail.com> #20
Comment has been deleted.
ph...@gmail.com <ph...@gmail.com> #21
same here. Upgraded my Pixel 6 Pro to Android 13 this morning. Wireless charging no more working on my Pixel Stand (2nd gen)..and not working on my wireless charger in my car. Was working before updating.
rj...@gmail.com <rj...@gmail.com> #22
I think the charging problem may go beyond wireless charging. Newly since the A13 upgrade, my Pixel 6 Pro, when using wired charging via the stock Google USB-C charger, charging overnight in "Adaptive Charging" mode, heats up to 42C (in a cool room at night, while otherwise idle) and complains "Charging temporarily limited - Your phone is limiting charging to help preserve battery health".
da...@gmail.com <da...@gmail.com> #23
Wireless charging not working. Wired charging extremely slow. Very extreme battery drain. Battery not lasting more than 6 to 8 hours weather idle or being used. My phone was fine b4 I updated to Android 13.
dl...@gmail.com <dl...@gmail.com> #24
Pixel 4 XL - charging no longer reliable on either gen 1 or gen 2 pixel stands. Sometimes it charges, sometimes it doesn't, sometimes it suddenly stops charging after a few minutes or so (seemingly at random). Never had a problem on either pixel stand prior to Android 13.
ro...@gmail.com <ro...@gmail.com> #25
How is this P3? Same here on Pixel 5. Was on conf call in car, put it on wireless charger, then after 15 minutes hit 0% and turned off, so I couldn't even get back on the call. This is P1.
cc...@gmail.com <cc...@gmail.com> #26
Also filed
ti...@gmail.com <ti...@gmail.com> #27
Wireless charging on Pixel 6 intermittent since Android 13 upgrade - 2nd gen charger
hi...@gmail.com <hi...@gmail.com> #28
Wireless charging on Pixel 6 intermittent on Pixel stand 2 and very slow on wired charger after android 13 install.
vw...@gmail.com <vw...@gmail.com> #29
Wireless Charging stopped working altogether on a Pixel 4 on the night that Android 13 was updated OTA Released version. The only way to get it to charge is by turning off the phone and then it would charge (Probably because there is no software involved).
Please provide an ETA for fixing this. If you have to take out the enhancement that might be causing the issue and put it back in later. But release a Quick patch and don't wait for Monthly updates.
Please provide an ETA for fixing this. If you have to take out the enhancement that might be causing the issue and put it back in later. But release a Quick patch and don't wait for Monthly updates.
re...@gmail.com <re...@gmail.com> #30
Updated to Android 13 Pixel 6 Pro. Aftermarket Wireless chargers that worked yesterday, no longer charge. Status light on the charger shows that it connects, then disconnects and repeats in this cycle without any charge happening. Tested using other Non Pixel devices and wireless charger still functions by design, its just the Pixel 6 no longer functions by design.
er...@gmail.com <er...@gmail.com> #31
I have two Pixel Stand 2's and two Pixel 6 Pro's. After the Android 13 update, both stopped wirelessly charging consistently. If I restart my phone, they will connect wirelessly for about 5-10 minutes, but then it will stop charging. I know the stands are good because they have been working perfectly prior to the update and they can still fully charge my pixel bud pros with no issue.
ro...@gmail.com <ro...@gmail.com> #32
Hi! I have the exact same problem here, but i tried turning off the adaptive charging and now my phone charges normally on a wireless charger qi standard, and also on pixel stand. Anyway its not fair to turn off one of the greatest features that have kept my battery with good health this 2 years. Pixel 4XL user here! Hopping to help someone else.
be...@gmail.com <be...@gmail.com> #33
Glad I found this. Pixel 6 Pro owner here, have used 3 certified Qi wireless charger since day 1 of owning my Pixel 6 Pro ; no issues. For the past week (now realize this is since Android 13 update) ; whenever I place my phone on any wireless charger (including original Pixel stand), it will cycle through "Charging wirelessly / not charging / charging wirelessly / not charging / (etc.)" ... It does charge ultimately, but at a ridiculously slow pace (would likely take 24 hrs to fully charge). Removing ay case I may have has no impact. Did a factory reset ; no impact.
fl...@gmail.com <fl...@gmail.com> #34
Adding to this thread. Pixel 6 Pro no longer charging on the Pixel Stand 2nd gen using wireless since upgrading to Android 13.
I really hope it doesn't take months to fix this...
I really hope it doesn't take months to fix this...
ji...@gmail.com <ji...@gmail.com> #35
I have same problem on Pixel 4 XL with 1 and 2 gen stand.
qu...@gmail.com <qu...@gmail.com> #36
My Pixel 6 fails to wirelessly charge since the last Android update. Non-wireless works.
an...@gmail.com <an...@gmail.com> #37
Pixel 6 Pro here; I have no wireless charging either using current generation of Pixel stand ...
jr...@gmail.com <jr...@gmail.com> #38
Pixel 4 not wireless charging
ch...@gmail.com <ch...@gmail.com> #39
Pixel 4 xl also not wirelessly charging after the android 13 upgrade.
br...@gmail.com <br...@gmail.com> #40
Pixel 6 Pro. Wireless charge stops at 53% on original Pixel stand. 24% on Anker stand. Resetting does not restart charging. Left charging overnight, no difference. Started immediately after Android 13 upgrade.
ba...@gmail.com <ba...@gmail.com> #41
I have the exact same issue. Wireless charging stopped functioning after the Android 13 upgrade. I have around 7 or 8 Samsung-certified wireless chargers that suddenly stopped charging my Pixel 4 XL phone. I checked them by charging other devices. The chargers are fine.
I contacted support, and after a lot of back and forth, the solution they offered was to extend my warranty and repair my phone.
They don't seem to understand that a physical repair won't fix the problem if the issue is with the new OS software.
They asked me for my IMEI number and checked whether I was eligible for such a warranty extension, which I was.
Here's the thing, it feels sketchy to me that they're offering that solution like they know specific devices were bricked after the OS upgrade, and just by replacing the bricked hardware with - a possibly newer - hardware, the issue may be fixed. It seems to me they know about this issue, but they're trying to hide it or minimize it or prevent class legal action against them... Or something like that.
Google, please acknowledge the issue and let us know you're working on it. If you really screwed it up and Android 13 did break the wireless charging capabilities of certain Pixel phones, also say that and let us know our options. Transparency here is crucial. I understand things like this can happen, but what's not ok is keeping your loyal users in a very annoying and upsetting situation without offering an explanation or proper support.
I contacted support, and after a lot of back and forth, the solution they offered was to extend my warranty and repair my phone.
They don't seem to understand that a physical repair won't fix the problem if the issue is with the new OS software.
They asked me for my IMEI number and checked whether I was eligible for such a warranty extension, which I was.
Here's the thing, it feels sketchy to me that they're offering that solution like they know specific devices were bricked after the OS upgrade, and just by replacing the bricked hardware with - a possibly newer - hardware, the issue may be fixed. It seems to me they know about this issue, but they're trying to hide it or minimize it or prevent class legal action against them... Or something like that.
Google, please acknowledge the issue and let us know you're working on it. If you really screwed it up and Android 13 did break the wireless charging capabilities of certain Pixel phones, also say that and let us know our options. Transparency here is crucial. I understand things like this can happen, but what's not ok is keeping your loyal users in a very annoying and upsetting situation without offering an explanation or proper support.
be...@gmail.com <be...@gmail.com> #42
My Pixel 6 Pro no longer charges on the Pixel Stand (2nd gen) since upgrading to Android 13.
lu...@gmail.com <lu...@gmail.com> #43
Same issue for me, after update to Android 13 my Pixel 4 is no longer charging wirelessly. Please fix.
lo...@gmail.com <lo...@gmail.com> #44
I have the Pixel 6 Pro and wireless charging is not working on my gen 1 pixel stand nor my gen 2 pixel stand after updating to Android 13
ja...@gmail.com <ja...@gmail.com> #45
Pixel 4 lost wireless charging after updating to Android 13. When placed on the wireless charger the charging icon does appear but the battery does not charge. The battery settings shows "connected not charging". Wireless charging does work correctly if I power off the phone or restart in safe mode.
mw...@gmail.com <mw...@gmail.com> #46
I have a Pixel 6 pro with the Google Pixel stand 2nd gen. Ever since the Android 13 update, wireless charging has only worked intermittently. I've found in multiple instances that even though I confirmed my phone started adaptive charging it somehow stopped leaving me without a fully charged phone in the morning. Charge levels when I wake up have ranged from 13% to 81%. I definitely miss the reliability of just setting it down and waking up to a fully charged device.
ar...@gmail.com <ar...@gmail.com> #47
The problem is with Pixel Stand application. I was able to solve the problem in both my pixel 6 pro and pixel 4 xl.
by clearing cache/storage on the pixel stand app, and then rebooting into safe mode. In safe mode the wireless charging worked again. Upon rebooting the phone . Wireless charging worked again. The android 13 upgrade messed up the pixel stand registration and completely broke wireless charging.
by clearing cache/storage on the pixel stand app, and then rebooting into safe mode. In safe mode the wireless charging worked again. Upon rebooting the phone . Wireless charging worked again. The android 13 upgrade messed up the pixel stand registration and completely broke wireless charging.
br...@gmail.com <br...@gmail.com> #48
"The problem is with Pixel Stand application."
This is interesting. I have noticed that my phone has started wirelessly charging again a few days ago. Nothing has changed, except for daily app updates and rebooting several times. I never cleared the cache on the Pixel Stand app or booted into safe mode. My phone seems to have "fixed" itself, although I am not so confident yet as to say it's now completely fixed. But I can say I have been wirelessly charging now for 3 days.
This is interesting. I have noticed that my phone has started wirelessly charging again a few days ago. Nothing has changed, except for daily app updates and rebooting several times. I never cleared the cache on the Pixel Stand app or booted into safe mode. My phone seems to have "fixed" itself, although I am not so confident yet as to say it's now completely fixed. But I can say I have been wirelessly charging now for 3 days.
ke...@gmail.com <ke...@gmail.com> #49
Pixel 4 XL, 1st gen Pixel Stand, same issue. I was all prepared to try clearing the cache on my Pixel Stand App, but I do not appear to have an app by that name at all.
fl...@gmail.com <fl...@gmail.com> #50
Looks like restarting my phone fixed it for my Pixel 6 Pro and 2nd Gen Stand. I see people talking about clearing cache on the Pixel Stand app but I am afraid that option does not exist on mine. Restarting the phone was it though.
br...@gmail.com <br...@gmail.com> #51
To find the Pixel Stand app, you must go into Settings/Apps... click See all apps, then click the 3 dots in the upper right corner and select "Show system". This will then show the system apps as well as other apps. You can then scroll down to the Pixel Stand app and clear cache. Please note these instructions apply to a Pixel4XL running Android 13, your device may be different.
ni...@gmail.com <ni...@gmail.com> #52
Hi, I tried all you suggested but my Pixel 4 does not wireless charge anyway! Let's wait it for.
th...@gmail.com <th...@gmail.com> #53
Powered off for 5 minutes then on my Pixel 4 and magically fixed it.
ge...@gmail.com <ge...@gmail.com> #54
I started experiencing this issue after I upgraded my Pixel 6 to Android 13. I do not use a Pixel Stand, but instead qi chargers, so I instead cleared the Pixel Stand app's cache and disabled the system app. Charging is working again, and hopefully I stop getting the occasional popup as I have over the last few years to set up my Pixel Stand (that I do not have) when wireless charging.
ma...@mattconnley.com <ma...@mattconnley.com> #55
Experiencing this issue with my Pixel 6, both on the Pixel Stand and other chargers that worked prior to Android 13. Rebooting the phone fixes the issue for a while, but it reoccurs usually within 48 hours.
da...@gmail.com <da...@gmail.com> #56
I also use a Qi charger with a Pixel 4 and have been having trouble since Android 13. At one point landscape charging seemed to work more reliably. But currently portrait reports misalignment and landscape charging doesn't even recognize the charger.
Clearing cache, safe mode, nor clearing cache on pixel stand has helped.
Clearing cache, safe mode, nor clearing cache on pixel stand has helped.
c....@newcastle.ac.uk <c....@newcastle.ac.uk> #57
Comment has been deleted.
da...@gmail.com <da...@gmail.com> #58
Having this issue with the Pixel 6, they better life is not that great to start with. Phone was on charge for 6 hours on the anker 313 wireless charger and only charged from 8% up to 13% while i was sleeping. had the phone for a week and im not that impressed with it.
cw...@gmail.com <cw...@gmail.com> #59
Pixel 4 XL with Google's charging stand. Same problem. It will not charge. This is not the first time they have broken wireless charging with an update.
tw...@gmail.com <tw...@gmail.com> #60
I have a Pixel 6 Pro on Android 13 with multiple Google Wireless Charging stands v1 and v2s and my phone will charge for about 10 seconds and then disconnect. Sometimes the v1 charger will blink orange when it disconnects.
I thought it was the new v2 charger, but it doesn't matter what charger I put it on. It won't charge for very long before disconnecting, so I have to unplug my wireless charger each time and plug it into my phone.
I thought it was the new v2 charger, but it doesn't matter what charger I put it on. It won't charge for very long before disconnecting, so I have to unplug my wireless charger each time and plug it into my phone.
rj...@gmail.com <rj...@gmail.com> #61
Still broken after the September update. Has this issue been acknowledged by Google? The assignee told the OP to read the online help.
ni...@gmail.com <ni...@gmail.com> #62
Hi,
September fix does not fix anything about wireless charging. Do I have to full reset my Pixel 4 after Android 13 update?
September fix does not fix anything about wireless charging. Do I have to full reset my Pixel 4 after Android 13 update?
go...@stijnvandewater.nl <go...@stijnvandewater.nl> #63
Issue remains on my Pixel 4XL, even after the latest September update.
br...@gmail.com <br...@gmail.com> #64
I am the OP. My phone had "fixed itself" after a few weeks (before the Sept update). Not sure what changed. And this was even before I cleared the cache in the Pixel Stand app. I wonder if there some AI involved with the phone temperature and wireless charging? This may be related to phone temp, or maybe if AI is involved, there is a period of learning that is required before things start working properly again. SOME FEEDBACK FROM GOOGLE WOULD BE NICE.
Please note: After the Sept update my wireless charging stopped working again. Same symptoms as before. I then cleared the cache on the Pixel stand app, rebooted, and now wireless charging works again.
Please note: After the Sept update my wireless charging stopped working again. Same symptoms as before. I then cleared the cache on the Pixel stand app, rebooted, and now wireless charging works again.
ni...@gmail.com <ni...@gmail.com> #65
Hi, After september update I have tried to clear the cache on the Pixel stand app + rebooting but the problem is still there: non wireless charging. I think it coud be related to temperature on wireless charger. At first it works for 15 minutes, after it stops after few seconds and the case is warm. How con I clear temperature probe app? Thanks
br...@gmail.com <br...@gmail.com> #66
Not sure how to clear temp probe app. When my phone first starting working again (after Aug update to A13) I think it took a while for it to eventually start charging normal again. This is why I feel there may be some AI or a "learning curve" for the software before you actually see your charging work properly again. But this is all speculation and I could be totally wrong.... which is why it would be nice if someone from Google, who knows this software, can actually comment on this!!!
All I know is my Pixel 4XL is now finally wirelessly charging like it used to.
All I know is my Pixel 4XL is now finally wirelessly charging like it used to.
kh...@gmail.com <kh...@gmail.com> #67
Have pixel 6pro update to A13 now unable to charge device with gen2 pixel stand
pi...@gmail.com <pi...@gmail.com> #68
Pixel 4 now I'm able to wirelessly charge on any of my chargers since updated to Android 13. Was working fine with Android 12 yesterday.
ch...@gmail.com <ch...@gmail.com> #69
My Pixel 6, unable to wireless charge after update to Android 13.
go...@gmail.com <go...@gmail.com> #70
September update did not address this.
This is an overheating issue. You can get the phone to charge momentarily by putting it in front of the air conditioner, but then it will overheat again after 5 minutes of charging and stop.
This is an overheating issue. You can get the phone to charge momentarily by putting it in front of the air conditioner, but then it will overheat again after 5 minutes of charging and stop.
ni...@gmail.com <ni...@gmail.com> #71
Hi,
Pixel 4 updated to Android 13. Factory reset does not restore wireless charging.
Pixel 4 updated to Android 13. Factory reset does not restore wireless charging.
re...@gmail.com <re...@gmail.com> #72
pixel 6 pro. android 13 with sept update. Factory reset phone. still not able to wireless charge. reinstall pixel stand 2, remove storage, reboot - still not able to wireless charge
vi...@google.com <vi...@google.com>
bl...@gmail.com <bl...@gmail.com> #73
Bug fix update last night still wireless charging doesn't work on pixel 4
jo...@tegiffel.com <jo...@tegiffel.com> #74
Updated 4XL, booted safe mode and successfully charged wirelessly.
Booted normal mode, and successfully charged wirelessly
Booted normal mode, and successfully charged wirelessly
ba...@gmail.com <ba...@gmail.com> #75
The issue persists for me even with the last update. I noticed something interesting. Left the phone one the charger, said it was charging but the battery kept discharging. Ran out of battery and shut down. Then started charging correctly while turned off. Turned it back on and dame thing. Shows as charging, but discharges instead. The issue has to be software.
au...@gmail.com <au...@gmail.com> #76
I am also experiencing this issue on Pixel 4XL running Android 13 with Sept. 2022 update. A reboot returns wireless charging for all of 5-10 minutes on a Pixel Stand and another (non-Google) stand. I have tried several of the suggestions here, except for a factory reset.
cw...@gmail.com <cw...@gmail.com> #77
Thank you. This fixed it for me. Safe mode, charge up, back to normal
mode and charging works.
On Sun, Sep 18, 2022 at 2:01 AM <buganizer-system@google.com> wrote:
mode and charging works.
On Sun, Sep 18, 2022 at 2:01 AM <buganizer-system@google.com> wrote:
ba...@gmail.com <ba...@gmail.com> #78
Same issue with my Pixel 4XL, however I have a dual wireless charger (non-Google) and my work phone (Pro 6) still charges fine. I tried swapping spots but the 4XL doesn't charge and the Pro 6 does charge
ge...@gmail.com <ge...@gmail.com> #79
Same issue on my Pixel 4XL. Wireless charging absolutely fine on all other Android versions including Android 12. Updated last night to Android 13 and straight away got 'Connected, Not Charging' when docked on the charging stand (tried two different chargers). I was lucky and have managed to get it charging again by simply restarting, but understand this 'fix' isn't working for everybody. If this issue persists I'll be forced to downgrade to Android 12 and wait for a confirmed fix.
ni...@gmail.com <ni...@gmail.com> #80
Hi,
Finally it works!
I followed those steps:
1) reboot in safe mode
2) wireless charging in safe mode (until it charges)
3) reboot
4) wireless charge, working!
Finally it works!
I followed those steps:
1) reboot in safe mode
2) wireless charging in safe mode (until it charges)
3) reboot
4) wireless charge, working!
cw...@gmail.com <cw...@gmail.com> #81
It is really a shame that a user worked this out before somebody at Google.
ba...@gmail.com <ba...@gmail.com> #82
To be fair, I'd take any solution with a grain of salt unless it's official by Google. Others have reported following the same steps but kept experiencing the issue and others have said it worked for them for a while but it stopped charging again. So it's definitely not a solution foe every person having the issue.
cw...@gmail.com <cw...@gmail.com> #83
I''d rather have an imperfect solution that can help some people than nothing. And regarding the grain of salt... I tried it. It worked. I'd take an official solution by Google with a grain of salt until I had tried it and seen it work. Last time they broke charing with an update there was NEVER an answer... the ticket was just closed and a month later I could charge again. Similar situation when the phone wouldn't RING for a month. Again with the RING bit somebody worked out that you just couldn't use bluetooth or your phone would never ring. Eventually they closed the ticket and a bit later the problem went away. The Pixel isn't a free service. This is something I paid for. A little feedback on a problems should be a minimum.
ni...@gmail.com <ni...@gmail.com> #84
Hi,
I am sorry. The procedure I used does not fix the problem. It works for 2 days and after fails again.
I am sorry. The procedure I used does not fix the problem. It works for 2 days and after fails again.
bo...@gmail.com <bo...@gmail.com> #85
Yes, can confirm. Pixel 6 with stand 2. Safe mode fixed it for 2 days then reverts to not charging.
Google, why no response to your own issue tracking system?
Google, why no response to your own issue tracking system?
cw...@gmail.com <cw...@gmail.com> #86
My Pixel 4XL is still able to charge. I will remain apporpriately paranoid about it charging.
ni...@gmail.com <ni...@gmail.com> #87
Google,
Great job! Does Google decide to brick old phones to force to buy new ones? Well, I was thinking to upgrade to pixel 7. I think I will roll back to Samsung!
Have luck! Bye
Great job! Does Google decide to brick old phones to force to buy new ones? Well, I was thinking to upgrade to pixel 7. I think I will roll back to Samsung!
Have luck! Bye
ni...@gmail.com <ni...@gmail.com> #88
Hi,
I guess the update to Android 13 compromised the hardware of wireless charging, impairing the functionality on the release (August) and slightly killing it on September and October update. I need Google let me roll back to Android 12 to check my hypothesis otherwise it must recall my Pixel 4 and give me another phone!
I guess the update to Android 13 compromised the hardware of wireless charging, impairing the functionality on the release (August) and slightly killing it on September and October update. I need Google let me roll back to Android 12 to check my hypothesis otherwise it must recall my Pixel 4 and give me another phone!
sl...@gmail.com <sl...@gmail.com> #89
I am impacted by this issue starting with the upgrade to Android 13. Nothing I haev tried has alleviated the issue.
bo...@gmail.com <bo...@gmail.com> #90
Have used pixel phones since the pixel 2. Recently Google have simply stopped addressing any issues or giving any communications, seemingly making decisions that negatively affect customers and then ignoring the responses entirely (for example adding the YouTube app to all old Chromecast then breaking your ability to sign in unless you buy the latest ones. Stopping the Google pen functionality and point blank refusing to acknowledge it, I could go on)
This absence of response to this and several other issues for months at a time or never at all sadly mean this will be my last Google phone.
This absence of response to this and several other issues for months at a time or never at all sadly mean this will be my last Google phone.
ni...@gmail.com <ni...@gmail.com> #91
New pixel 7 arrived today and would not charge wirelessly on the pixel stand. Clearing the cache and storage in the Pixel Stand app fixed the issue.
ge...@gmail.com <ge...@gmail.com> #92
Same issue here since the android 13 update. Pixel 4 XL with 2 different Qi compatible chargers (one Samsung branded and one unbranded). Safe mode doesn't help. Every once in a while it will decide to charge but its random so can't tell what's changed. If I restart or hard reboot, it will never work directly afterwards - it's always after it's been on for a while. 95% of the time I get connected not charging message. Has there been any response from Google about this?
cw...@gmail.com <cw...@gmail.com> #93
A couple of weeks ago my phone stopped charging again after the safe mode fixed it temporarily. Now however after the most recent security update it is charging again. I'm on Android 13 with security update October 5, 2022 and it is working again for the moment. I'm going to remain paranoid that it will stop though considering Googles complete lack of comment on the situation. We don't know if they even tried to fix it.
br...@gmail.com <br...@gmail.com> #94
I can tell you for sure the October update did not fix this. It is still intermittent. To get it to work again, I need to clear the Pixel Stand App cache, then restart the phone. PITA!
tu...@google.com <tu...@google.com>
br...@gmail.com <br...@gmail.com> #95
Pixel 6 pro, Dec 5th security update. I am STILL unable to wirelessly charge my phone on any wireless charger. Power share over wireless will not turn on either.
nb...@gmail.com <nb...@gmail.com> #96
I have a Pixel Pro 6. This latest update (Dec 5th), did not resolve the issue I am having with charging wirelessly on my Pixel Stand 2. When placing the phone on stand, I keep receiving the same prompt asking me to ensure my phone is placed directly on stand. The pixel stand app cycles and loops by charging for a split second, stops, then the app runs the initial setup, again a receive a prompt requesting the phone be placed on stand. Phone begins to get hot and loss of charge at 5% intervals each time I attempt to charge. I've factory reset my phone, tried charging in safe mode, uninstalled/reinstalled Pixel Stand APK- all have failed. Still not working.
ca...@google.com <ca...@google.com>
cw...@gmail.com <cw...@gmail.com> #97
My Pixel 4 XL stopped charging again last week. The battery icon up top appears to be charging but it doesn't.
th...@googlemail.com <th...@googlemail.com> #98
same here. I have a P6Pro. The wireless charging worked until I installed the November Updates, then no more with 3 different chargers (Samsung, Inui, Google Pixel Stand 2). I was hoping this would be resolved with the December update, but nothing changed. Google, PLEASE DO SOMETHING ABOUT IT. PLEASE...
jo...@gmail.com <jo...@gmail.com> #99
Pixel 6 update didn't fix wireless charging
tz...@gmail.com <tz...@gmail.com> #100
Same problem on my Pixel 7 Pro
Installed December update, all wireless charging ceased functioning. Does not even see a charger.
Only change was installing the update.
Installed December update, all wireless charging ceased functioning. Does not even see a charger.
Only change was installing the update.
mi...@gmail.com <mi...@gmail.com> #101
Pixel 6: Since the November update, some days the wireless charge stops at 70% but not all. Since the December update wireless charging ALWAYS stops at ~70% (65-70 range).
wr...@gmail.com <wr...@gmail.com> #102
Pixel 6 Pro still doesnt charge wirelessly on December update. Battery Share works.
ep...@gmail.com <ep...@gmail.com> #103
I have a pixel 7 and after the December 2022 update my pixel has only been able to charge up to 80 percent on my pixel stand and yesterday it actually stopped charging completely.for the work around I cleared the cache/storage of the pixel stand app and restarted the phone and will at least charge to 80 percent again. I can plug it in to my charging cable and will charge rest of the way. Before the December update I did not have any wireless charging issues. I also noticed a potential battery drain after this update. I turned off the adaptive charging feature to see if that helps my wireless charging issue.
jo...@oxfordschools.org <jo...@oxfordschools.org> #104
New pixel 7, updated software and tried various battery settings to no avail.
sa...@gmail.com <sa...@gmail.com> #105
My Pixel 6 Pro has not been able to wirelessly charge for weeks, including on my Pixel Stand 2. I confirmed chargers function by testing with other devices. No change following December 5th update.
29...@gmail.com <29...@gmail.com> #106
Same issue. No wireless charging since the December 5th Update. Google has bricked wireless charging.
mi...@gmail.com <mi...@gmail.com> #107
Same issue here, my Pixel 6 Pro stopped sensing any wireless charger (tried with 4 different ones!). Really disappointing!!
ab...@gmail.com <ab...@gmail.com> #108
Same issue (Pixel 6 Pro). Worked fine before auto updated to Android 13.
fo...@gmail.com <fo...@gmail.com> #109
This issue is crazy as f...
I had a Pixel 7 pro, which wireless charging was working and stopped a few days after. Sent the phone back to google for reparation and they send me back another one.
THE WIRELESS CHARGING WORKED HALF DAY AND STOPPED ON THE NEW PHONE, the phone is not detecting any of my wireless chargers, this is insane....
Come'on, how can a feature like this could be brake for months with no real fix...
I had a Pixel 7 pro, which wireless charging was working and stopped a few days after. Sent the phone back to google for reparation and they send me back another one.
THE WIRELESS CHARGING WORKED HALF DAY AND STOPPED ON THE NEW PHONE, the phone is not detecting any of my wireless chargers, this is insane....
Come'on, how can a feature like this could be brake for months with no real fix...
br...@gmail.com <br...@gmail.com> #110
The comment above is exactly what's kept me from upgrading to a new phone. No sense if it's just a software glitch that's going to happen on any phone that's on Android 13. Oh by the way, I'm still unable to wireless charge mine as well........
fo...@gmail.com <fo...@gmail.com> #111
Keeping you posted :
So I sent the second phone for replacement too... For now, it spent more time in google facilities than in my pocket.
So to sum up :
* The first phone, the wireless charging worked for 2 weeks
* The second phone works half a day
So let's go for the third phone (didn't received yet) and see what's next.
Did anyone get any answer from google ?
So I sent the second phone for replacement too... For now, it spent more time in google facilities than in my pocket.
So to sum up :
* The first phone, the wireless charging worked for 2 weeks
* The second phone works half a day
So let's go for the third phone (didn't received yet) and see what's next.
Did anyone get any answer from google ?
fo...@gmail.com <fo...@gmail.com> #112
Another information : I have 3 wireless chargers, one anker and 2 chinese brands (INIU bought from Amazon) and both works fine with my pixel 6.
br...@gmail.com <br...@gmail.com> #113
Nobody get your hopes up because this January update released an hour or so ago did NOT fix the wireless charging issue.....
29...@gmail.com <29...@gmail.com> #114
January update does not fix the issue.
At this point with people's warranties expiring this is malpractice on Google's part.
At this point with people's warranties expiring this is malpractice on Google's part.
ka...@gmail.com <ka...@gmail.com> #115
I have replaced one Pixel 6 under warranty because it stopped wireless charging. Before replacing it I factory reset the phone and it still didn't charge wirelessly. The replacement Pixel 6 charged wirelessly for about one month then stopped wireless charging again. No new apps added to the phone, using the same case and charger and just suddenly stops wirelessly charging. Can't understand why two phones will charge wirelessly for some time then suddenly stop wirelessly charging. My wife has a Pixel 6 bought at exactly the same time, using the same case and it has no issues wireless charging using the same chargers.
pa...@gmail.com <pa...@gmail.com> #116
Same issue . Pixel 7 Pro awesome phone...bought Pixel Stand gen 2...worked for 3 days. Replaced Pixel Stand ... same issue.... but guess what works perfectly on Pixel Stand gen2... APPLE IPHONE SE with iOS16.1.1
Guess Google is Apple's special lady and now makes Apple things work...
Guess Google is Apple's special lady and now makes Apple things work...
em...@gmail.com <em...@gmail.com> #117
I have a Qi wireless charger, and a Pixel 4xL and can only wirelessly charge with my phone on safe mode. Really infuriating. The phone has the Android 13 update, tried looking for any updates to that and it said the phone "cant look for updates at the moment" whatever that indicates.
ma...@gmail.com <ma...@gmail.com> #118
If you are having issues still, I found out if you enable/add another user profile to your phone, set up that user profile fully until you get to the home screen. switch back to your main user profile and reboot the phone, your wireless charging and NFC payments will work again. Worked like a charm for the last month or so. Was nice to get it to work again (until my pixel 4 bricked itself overnight last night)
br...@gmail.com <br...@gmail.com> #119
Unfortunately, the adding another user profile trick did not work for me. My wireless charging is still not working.
mi...@gmail.com <mi...@gmail.com> #120
Oh wow! That user profile trick worked for me.
Im currently running `TQ1A.230205.002` and here are my steps:
- Settings > System > Multiple Users
- Turn on "Allow multiple users"
- Switch to guest user ("Add guest")
- Switch back to main user
Charging has been perfect since. I am not game enough to turn off the "Multiple users" setting yet, but have restarted my device and all working as expected.
Im currently running `TQ1A.230205.002` and here are my steps:
- Settings > System > Multiple Users
- Turn on "Allow multiple users"
- Switch to guest user ("Add guest")
- Switch back to main user
Charging has been perfect since. I am not game enough to turn off the "Multiple users" setting yet, but have restarted my device and all working as expected.
br...@gmail.com <br...@gmail.com> #121
Tried your exact steps, no dice. I'm on the same build. Also i have noticed my battery share won't turn on either so can't charge my watch from the back of my phone. Maybe one day Google will fix it. I have seen reports of the 7 having this issue as well so I'm not upgrading lol
br...@gmail.com <br...@gmail.com> #122
March security update installed and still not wireless charging.
29...@gmail.com <29...@gmail.com> #123
Mine is still broken. I have raised this issue with google and no support since August (when the issue first started)
It is getting clearer by the day that they bricked our phones with zero intention to fix or compensate us for their own screw up. Total malpractice by google.
It is getting clearer by the day that they bricked our phones with zero intention to fix or compensate us for their own screw up. Total malpractice by google.
cw...@gmail.com <cw...@gmail.com> #124
It is really a shame that I like the phone since they don't seem to give a
shit at all. Mine is charging at the moment I can't trust it at all. The
fact that they completely are ignoring this is awful.
On Thu, Mar 23, 2023 at 9:31 AM <buganizer-system@google.com> wrote:
shit at all. Mine is charging at the moment I can't trust it at all. The
fact that they completely are ignoring this is awful.
On Thu, Mar 23, 2023 at 9:31 AM <buganizer-system@google.com> wrote:
se...@gmail.com <se...@gmail.com> #125
I've owned my Pixel 6 Pro for just over a year and this started just a couple of days ago. It's maddening as I love using wireless charging. I've tried so many supposes trick's and nothing has worked. I guess I'm plugging it in from now on. 🤬
st...@gmail.com <st...@gmail.com> #126
Wireless charging stopped working for me too
vi...@gmail.com <vi...@gmail.com> #127
Mine hasn't worked in 8+ months....
st...@gmail.com <st...@gmail.com> #128
Mine just started today. Weirdly, it worked after the May 2013 Verizon update on my P6P for at least a few hours as I saw it charging at one point but overnight it stopped. Now it won't charge wireless at all.
j....@gmail.com <j....@gmail.com> #129
Pixel 6 Pro
Android 13
Build Number TQ2A.230505.002
Same issue here, pretty annoying.
Android 13
Build Number TQ2A.230505.002
Same issue here, pretty annoying.
st...@gmail.com <st...@gmail.com> #130
Pixel 6 Pro
Android 13
Build TQA.230605.010
Will not wireless charge (started on last Verizon update actually) and Battery share can not be enabled at all.
Android 13
Build TQA.230605.010
Will not wireless charge (started on last Verizon update actually) and Battery share can not be enabled at all.
cl...@gmail.com <cl...@gmail.com> #131
Pixel 4
Android 13
Build TP1A.221005.002.B2
This is my 2nd time experiencing this issue. First time was probably a year ago. Lasted for about a week until I discovered the hack with the Pixel Stand app (multiple iterations of: force stop the app, clear the cache for the app, disable the app, reboot the phone). Following fix, phone has worked without issue for the last year. I charge primarily with wireless.
Issue reappeared this week. Noticed that it would show a charging icon, but battery was being depleted. Battery indicates "connected - not charging". Switched between Anker stand, Ioti car charger, and Pixel Stand with same results (all of these worked for this phone last week and all still work on Pixel 3XL and iPhone XR). Tried the same hack with Pixel Stand app with success lasting a few seconds and then reverting back to "connected - not charging".
Please advise on how I can help.
Android 13
Build TP1A.221005.002.B2
This is my 2nd time experiencing this issue. First time was probably a year ago. Lasted for about a week until I discovered the hack with the Pixel Stand app (multiple iterations of: force stop the app, clear the cache for the app, disable the app, reboot the phone). Following fix, phone has worked without issue for the last year. I charge primarily with wireless.
Issue reappeared this week. Noticed that it would show a charging icon, but battery was being depleted. Battery indicates "connected - not charging". Switched between Anker stand, Ioti car charger, and Pixel Stand with same results (all of these worked for this phone last week and all still work on Pixel 3XL and iPhone XR). Tried the same hack with Pixel Stand app with success lasting a few seconds and then reverting back to "connected - not charging".
Please advise on how I can help.
co...@gmail.com <co...@gmail.com> #132
Pixel 7 Pro
Android 13
TQ3A.230705.001
Just started doing this today. So far, none of the troubleshooting or suggested fixes have worked.
Phone recently got the July 2023 update.
Android 13
TQ3A.230705.001
Just started doing this today. So far, none of the troubleshooting or suggested fixes have worked.
Phone recently got the July 2023 update.
ee...@gmail.com <ee...@gmail.com> #133
Wireless charging also stopped working on my device.
Pixel 6 Pro
Android 13
TQ3A.230705.001.A1
Unbelievable this is still ongoing.
Pixel 6 Pro
Android 13
TQ3A.230705.001.A1
Unbelievable this is still ongoing.
aa...@gmail.com <aa...@gmail.com> #134
Very frustrating! It's been months that my Pixel 7 pro wireless charging doesn't work!! What is going on Google??
br...@gmail.com <br...@gmail.com> #135
Give up. It's not getting fixed. This has been going on too long with no resolution. You want a phone that wireless charges? Switch to an iPhone.
ew...@gmail.com <ew...@gmail.com> #136
Pixel 7 Pro
Android 13
TQ3A.230705.001
Wireless charging stopped working randomly two days ago.
Android 13
TQ3A.230705.001
Wireless charging stopped working randomly two days ago.
bl...@gmail.com <bl...@gmail.com> #137
Pixel 6
Android 13
Wireless charging broke after the August 5th, 2023 update.
- Hardware: Tested on 4 different wireless chargers. swapped out USB3 cables that all charge the phone when plugged in. None wirelessly charged
- Safe Mode : worked momentarily in Safe Mode.
- Factory reset: Does not work in any mode after completing a Factory reset
- Android 14 Beta Upgrade: Opted into the 14 beta program and upgraded to 14 beta 5.2. Wireless charging still completely not functional in
Android 13
Wireless charging broke after the August 5th, 2023 update.
- Hardware: Tested on 4 different wireless chargers. swapped out USB3 cables that all charge the phone when plugged in. None wirelessly charged
- Safe Mode : worked momentarily in Safe Mode.
- Factory reset: Does not work in any mode after completing a Factory reset
- Android 14 Beta Upgrade: Opted into the 14 beta program and upgraded to 14 beta 5.2. Wireless charging still completely not functional in
lo...@gmail.com <lo...@gmail.com> #138
pixel 6 pro.
android 13
pixel stand 2 ($80) does not wirelessly charge and is completely useless. seems like it is a software issue not hardware. google will not give me a refund for it. it worked for a long time and then randomly stopped working. tried all suggestions. even replaced the charger itself.
android 13
pixel stand 2 ($80) does not wirelessly charge and is completely useless. seems like it is a software issue not hardware. google will not give me a refund for it. it worked for a long time and then randomly stopped working. tried all suggestions. even replaced the charger itself.
vi...@gmail.com <vi...@gmail.com> #139
Why the **** has this still not been fixed? What a POS. Great phone otherwise, but I haven't been able to wirelessly charge my phone for over a year now.
vv...@gmail.com <vv...@gmail.com> #140
Pixel 4.
Wireless charging stopped working.
Thought it's me doing something stupid. Replaced charger.
Actually, it's Google, acting irresponsibly.
Wireless charging stopped working.
Thought it's me doing something stupid. Replaced charger.
Actually, it's Google, acting irresponsibly.
pe...@gmail.com <pe...@gmail.com> #141
The issue has persisted on 3 different P6 Pros, P7 Pro, and now P8 Pro. I will not be purchasing another Pixel device until this issue is acknowledged and addressed by Google.
ge...@gmail.com <ge...@gmail.com> #142
Google is well aware of this issue, or at least they sellers are. When I bought my P6 Pro while vacationing on USA, the NYC Google Store salesperson were very dodgy when I asked for a Pixel Stand with my P6 Pro.
And this was because just at the moment of buying, I heard a customer complaining about this exact issue.
The salesperson did their best to make the issue look like a faulty Pixel Stand, while they tried on-site to charge the customer device with a brand new Pixel Stand which was "oh what a coincidence!", also faulty? Bull****
And this was because just at the moment of buying, I heard a customer complaining about this exact issue.
The salesperson did their best to make the issue look like a faulty Pixel Stand, while they tried on-site to charge the customer device with a brand new Pixel Stand which was "oh what a coincidence!", also faulty? Bull****
ri...@gmail.com <ri...@gmail.com> #143
Same on Pixel 8a android 14. Never again will i buy a pixel
na...@gmail.com <na...@gmail.com> #144
PIxel 4 unable to wirelessly charge for sustained periods of time on android 13.
li...@gmail.com <li...@gmail.com> #145
Android 15, wireless charging actually SENDS power instead of receiving it, wow.
ti...@gmail.com <ti...@gmail.com> #146
Pixel 6, had some issues with wired charging so I switched to wireless. Then I started having issues with that.
First, "connected, but not charging". Went back and forth with Google support, they insisted it was a charger issue (it wasn't). Suggested I factory rest the phone (dubious)
Installed the latest update (Android 15) and had success for one charge up to about 85%. Then another issue.
Second, charging started to cycle on and off (every second or two) when connected to the wireless charger.
Tried just about everything: restart (no good), charge in safe mode (no good), charge in repair mode (no good), charge when turned off (worked once, then no good).
Haven't tried the factory reset as it doesn't seem to do anything based on all the fixes above, but might be a last resort. Checked the temperature using an app (no apparent issues) and even cooled the phone down in the fridge. Still no good after the first success.
Looks like this issue has been going on for over 2 years. No fixes advised in this forum which is laughable. Poor form, Google!
First, "connected, but not charging". Went back and forth with Google support, they insisted it was a charger issue (it wasn't). Suggested I factory rest the phone (dubious)
Installed the latest update (Android 15) and had success for one charge up to about 85%. Then another issue.
Second, charging started to cycle on and off (every second or two) when connected to the wireless charger.
Tried just about everything: restart (no good), charge in safe mode (no good), charge in repair mode (no good), charge when turned off (worked once, then no good).
Haven't tried the factory reset as it doesn't seem to do anything based on all the fixes above, but might be a last resort. Checked the temperature using an app (no apparent issues) and even cooled the phone down in the fridge. Still no good after the first success.
Looks like this issue has been going on for over 2 years. No fixes advised in this forum which is laughable. Poor form, Google!
tu...@gmail.com <tu...@gmail.com> #147
Hi to all fellow sufferers,
this is still an issue. Google, can you please take your head out of your ... and do something, please?
Have Pro7, tried multiple chargers (QI cert. or not) and red numerous articles all over. Nothing worked (restart, turn off adaptive what-ever-s, safe mode... angry mode ... sad mode... ).
Please, Google, let us know it there is any light at the end of the tunnel, apart from schitching to other brands...
Thanks,
J.
this is still an issue. Google, can you please take your head out of your ... and do something, please?
Have Pro7, tried multiple chargers (QI cert. or not) and red numerous articles all over. Nothing worked (restart, turn off adaptive what-ever-s, safe mode... angry mode ... sad mode... ).
Please, Google, let us know it there is any light at the end of the tunnel, apart from schitching to other brands...
Thanks,
J.
Description
I just updated my Pixel 4XL to Android 13 two days ago and since I have not been able to wirelessly charge my phone. I notice it is much harder to align the phone to activate the charging, and even when I activate it, it does not charge.
I have never had an issue on Android 12 or any other version. Nothing has changed on my phone (apps, settings, hardware, etc), the only change was the update to Android 13.