Status Update
Comments
kf...@gmail.com <kf...@gmail.com> #2
same issue started for me today on samsung galaxy s22 ultra runnimg android 12 one ui 4.1.
option gone from biometrics and security and not clickable on software information page
option gone from biometrics and security and not clickable on software information page
da...@gmail.com <da...@gmail.com> #3
Yes, i can confirm the same thing here, and i am using a Redmi Note 8 (2021) (also called Redmi M1908C3JGG) running Android 12 (MIUI 13) with google play store version 31.9.13-21 [0] [PR] 467268234
vi...@google.com <vi...@google.com>
vi...@google.com <vi...@google.com> #4
It looks like you are raising an issue as an Android user, rather than an Android Open Source Developer. Our Android Support team will be in contact with you shortly.
In the meantime, here are helpful resources:
of...@gmail.com <of...@gmail.com> #5
Same issue can be found on Samsung Galaxy S20+ Exynos.
do...@gmail.com <do...@gmail.com> #6
Same issue on my Motorola edge 30 pro
kf...@gmail.com <kf...@gmail.com> #7
Comment has been deleted.
em...@gmail.com <em...@gmail.com> #8
Same issue Samsung Galaxy S20+
re...@gmail.com <re...@gmail.com> #9
Same issue with me, Samsung Galaxy S21 on AT&T
fl...@gmail.com <fl...@gmail.com> #10
Lo mismo de igual manera en un ZTE BLADE L8
kf...@gmail.com <kf...@gmail.com> #11
Happened again now, disappeared after updating "android system intelligence" and "private compute service" from the play store on galaxy s22 ultra sm-s908e/ds
vi...@google.com <vi...@google.com>
gc...@google.com <gc...@google.com> #12
We appreciate your help! In order to better investigate your report please submit feedback by following the instructions here: https://support.google.com/googleplay/answer/9789798?hl=en&ref_topic=3237689 . We'll investigate your report and use the information you provide to improve Android. We are marking this public bug status as "Duplicate" as it will be duplicative of the feedback you provide via the suggested channel. We will no longer provide responses or updates on this bug, but rather will investigate further based on the feedback you submit.
Description
Google Play System Update (Under Settings > Security) is gone after updating Google Play Store App.
Furthermore, Google Play System update version does show under (Settings > About this Phone > Android Version) however tapping it does nothing and thus does not initiate a check for update.
Issue started for me on (Android 11) (stock Android) after updating Google Play Store from version "31.8.20" to Play Store version: "31.9.13-21 [0] [PR] 467268234"
Rollback to the former version of the Play Store app is a temp fix, however as soon as Play Store App is updated to version last mentioned here the issue re-appears.