Fixed
Status Update
Comments
jp...@gmail.com <jp...@gmail.com> #2
Information redacted by Android Beta Feedback.
rh...@google.com <rh...@google.com> #3
Thank you for reporting this issue. We’ve shared this with our product and engineering teams and will continue to provide updates as more information becomes available.
de...@gmail.com <de...@gmail.com> #4
I was about to report this issue.
I am facing the same on Pixel 6A
I am facing the same on Pixel 6A
ia...@gmail.com <ia...@gmail.com> #5
I am facing the same issue after updating my Pixel 6a today. Fingerprint functionality is completely gone from the device, including screen lock and in-app biometric authentication. This is a huge pain as I had biometrics enabled for almost everything that allowed it.
ha...@gmail.com <ha...@gmail.com> #6
I am also facing the same issue and, most of the app i use needs bio-metrics authentication to use them, which is now not allowing to use them. Please do fix it ASAP as I am unable to use the phone due to this
vi...@gmail.com <vi...@gmail.com> #7
- Build Number: google/bluejay_beta/bluejay:UpsideDownCake/UPB2.230407.019/10170211:user/release-keys
(Note: It is the build when sending this report. For exact build reference, please see the attached bugreport.)
I installed the udfps software as mentioned online by other users. Now the scanner has appeared again. It recorded my fingerprints as well as recognizes them. Only problem is the scanner disappears if I restart the phone.
Debugging information
Google Play services
com.google.android.gms
Version 231715044 (23.17.15 (190400-534251769))
System App (Updated)
Android System WebView
com.google.android.webview
Version 567252433 (113.0.5672.24)
System App (Updated)
Network operator: Vi India
SIM operator: Vi India
Filed by Android Beta Feedback. Version (Updated): 2.34-betterbug.external_20230413_RC05 (DOGFOOD)
To learn more about our feedback process, please visithttps://developer.android.com/preview/feedback#feedback-app .
(Note: It is the build when sending this report. For exact build reference, please see the attached bugreport.)
I installed the udfps software as mentioned online by other users. Now the scanner has appeared again. It recorded my fingerprints as well as recognizes them. Only problem is the scanner disappears if I restart the phone.
Debugging information
Google Play services
com.google.android.gms
Version 231715044 (23.17.15 (190400-534251769))
System App (Updated)
Android System WebView
com.google.android.webview
Version 567252433 (113.0.5672.24)
System App (Updated)
Network operator: Vi India
SIM operator: Vi India
Filed by Android Beta Feedback. Version (Updated): 2.34-betterbug.external_20230413_RC05 (DOGFOOD)
To learn more about our feedback process, please visit
vi...@gmail.com <vi...@gmail.com> #8
Information redacted by Android Beta Feedback.
sk...@gmail.com <sk...@gmail.com> #9
Same!
gr...@orange.fr <gr...@orange.fr> #10
- Build Number: google/raven_beta/raven:14/UPB3.230519.008/10249953:user/release-keys
(Note: It is the build when sending this report. For exact build reference, please see the attached bugreport.)
This is not a duplicated issue. The issue this has been duplicated to relates to UPB2 which was subsequently fixed in UPB2.1
The Fingerprint Options have completely vanished in UPB3 on Pixel 6 Pro. Please treat this as a new case and fix.
Thank you.
Debugging information
Google Play services
com.google.android.gms
Version 232115044 (23.21.15 (190400-537063201))
System App (Updated)
Android System WebView
com.google.android.webview
Version 573505833 (114.0.5735.58)
System App (Updated)
Network operator: Orange F
SIM operator: Orange F
Filed by Android Beta Feedback. Version (Updated): 2.34-betterbug.external_20230413_RC05 (DOGFOOD)
To learn more about our feedback process, please visithttps://developer.android.com/preview/feedback#feedback-app .
(Note: It is the build when sending this report. For exact build reference, please see the attached bugreport.)
This is not a duplicated issue. The issue this has been duplicated to relates to UPB2 which was subsequently fixed in UPB2.1
The Fingerprint Options have completely vanished in UPB3 on Pixel 6 Pro. Please treat this as a new case and fix.
Thank you.
Debugging information
Google Play services
com.google.android.gms
Version 232115044 (23.21.15 (190400-537063201))
System App (Updated)
Android System WebView
com.google.android.webview
Version 573505833 (114.0.5735.58)
System App (Updated)
Network operator: Orange F
SIM operator: Orange F
Filed by Android Beta Feedback. Version (Updated): 2.34-betterbug.external_20230413_RC05 (DOGFOOD)
To learn more about our feedback process, please visit
ar...@gmail.com <ar...@gmail.com> #11
Gone from my 6pro.
ia...@gmail.com <ia...@gmail.com> #12
This is not fixed on my Pixel 6a with today's update to UPB3.
gr...@orange.fr <gr...@orange.fr> #13
- Build Number: google/raven_beta/raven:14/UPB3.230519.008/10249953:user/release-keys
(Note: It is the build when sending this report. For exact build reference, please see the attached bugreport.)
286288488 issue tracking number is not in any way related to issue 284360298 , it is not a duplicate so please separate them.
286288488 issue in UPB3 is a total disappearance of the fingerprint sensor from the Pixel 6 Pro (seemingly a bug has disabled the fingerprint sensor completely)
Please separate the 2 issue numbers and assign 286288488 as a new case (Fingerprint Sensor disabled in UPB3)
Thanks
Debugging information
Google Play services
com.google.android.gms
Version 232116044 (23.21.16 (190400-538318806))
System App (Updated)
Android System WebView
com.google.android.webview
Version 573506133 (114.0.5735.61)
System App (Updated)
Network operator: Orange F
SIM operator: Orange F
Filed by Android Beta Feedback. Version (Updated): 2.34-betterbug.external_20230413_RC05 (DOGFOOD)
To learn more about our feedback process, please visithttps://developer.android.com/preview/feedback#feedback-app .
(Note: It is the build when sending this report. For exact build reference, please see the attached bugreport.)
286288488 issue tracking number is not in any way related to
286288488 issue in UPB3 is a total disappearance of the fingerprint sensor from the Pixel 6 Pro (seemingly a bug has disabled the fingerprint sensor completely)
Please separate the 2 issue numbers and assign 286288488 as a new case (Fingerprint Sensor disabled in UPB3)
Thanks
Debugging information
Google Play services
com.google.android.gms
Version 232116044 (23.21.16 (190400-538318806))
System App (Updated)
Android System WebView
com.google.android.webview
Version 573506133 (114.0.5735.61)
System App (Updated)
Network operator: Orange F
SIM operator: Orange F
Filed by Android Beta Feedback. Version (Updated): 2.34-betterbug.external_20230413_RC05 (DOGFOOD)
To learn more about our feedback process, please visit
sc...@gmail.com <sc...@gmail.com> #14
- Build Number: google/bluejay_beta/bluejay:14/UPB3.230519.008/10249953:user/release-keys
(Note: It is the build when sending this report. For exact build reference, please see the attached bugreport.)
This is for Android 14 beta 3 not beta 2 my fingerprint reader was working before the new beta. This is not a duplicate issue
Debugging information
Google Play services
com.google.android.gms
Version 231819044 (23.18.19 (190400-536743017))
System App (Updated)
Android System WebView
com.google.android.webview
Version 573506133 (114.0.5735.61)
System App (Updated)
Network operator: Boost Mobile
SIM operator: Boost Mobile
Filed by Android Beta Feedback. Version (Updated): 2.34-betterbug.external_20230413_RC05 (DOGFOOD)
To learn more about our feedback process, please visithttps://developer.android.com/preview/feedback#feedback-app .
(Note: It is the build when sending this report. For exact build reference, please see the attached bugreport.)
This is for Android 14 beta 3 not beta 2 my fingerprint reader was working before the new beta. This is not a duplicate issue
Debugging information
Google Play services
com.google.android.gms
Version 231819044 (23.18.19 (190400-536743017))
System App (Updated)
Android System WebView
com.google.android.webview
Version 573506133 (114.0.5735.61)
System App (Updated)
Network operator: Boost Mobile
SIM operator: Boost Mobile
Filed by Android Beta Feedback. Version (Updated): 2.34-betterbug.external_20230413_RC05 (DOGFOOD)
To learn more about our feedback process, please visit
sc...@gmail.com <sc...@gmail.com> #15
Information redacted by Android Beta Feedback.
sr...@gmail.com <sr...@gmail.com> #16
Same issue here, P6P
ma...@gmail.com <ma...@gmail.com> #17
I have the exact same issue
li...@gmail.com <li...@gmail.com> #18
My issue was reported for Android 14 beta 3. It did not occur in beta 2.
eg...@gmail.com <eg...@gmail.com> #19
I am having the same issue on 14 beta 3.
sr...@gmail.com <sr...@gmail.com> #20
i have exactly the same issue starting from 2. If I flash factory image, everything works fine.
jo...@gmail.com <jo...@gmail.com> #21
I have this exact same issue. This wasn't an issue with beta 2.
se...@gmail.com <se...@gmail.com> #22
I have this exact same issue on a p6p. This wasn't an issue with beta 2 or any previous beta. Tried google repair tool but it didn't recognize my p6p as a pixel3 / to p7p device. Seems to have bricked my entire bootloader
jf...@gmail.com <jf...@gmail.com> #23
P6P UPB3.230519.008 no fingerprint reboots break phone
jp...@gmail.com <jp...@gmail.com> #24
Wow at the nix up on this thread now. For me, the issue appeared after UPB2 and still an issue with UPB3. Had hoped the fingerprint would return when I installed UPB3 but sadly not.
wh...@gmail.com <wh...@gmail.com> #25
Received update this morning, same issue of missing fingerprint and settings, pixel 6 pro.
we...@gmail.com <we...@gmail.com> #26
I've got same issue on P6P after updating to Android 14 Beta 3
rv...@gmail.com <rv...@gmail.com> #27
Same Issue on my Pixel6
du...@gmail.com <du...@gmail.com> #28
I have the same issue on my Pixel 6 Pro.
de...@gmail.com <de...@gmail.com> #29
Same issue on my Pixel 6 Pro
js...@angi.com <js...@angi.com> #30
I have the same issue on my Pixel 6 Pro
ab...@gmail.com <ab...@gmail.com> #31
Same issue on Pixel 6.
ik...@gmail.com <ik...@gmail.com> #32
Same on pixel6pro after beta3
ha...@gmail.com <ha...@gmail.com> #33
Same on Pixel 6 Pro after latest beta
sh...@gmail.com <sh...@gmail.com> #34
Same issue with my Pixel 6 Pro. No fingerprint Button present on Lock Screen. Also, in settings > security > no option for Add Fingerprint Security.
la...@letran.xyz <la...@letran.xyz> #35
fingerprint calibration tool seems to bring back the fingerprint function
temporarily, until a reboot removes it again
On Thu, Jun 8, 2023 at 1:39 PM <buganizer-system@google.com> wrote:
temporarily, until a reboot removes it again
On Thu, Jun 8, 2023 at 1:39 PM <buganizer-system@google.com> wrote:
vi...@google.com <vi...@google.com> #36
The issue has been fixed and it will become available in a future Android release. Please keep an eye on the release notes(
tj...@gmail.com <tj...@gmail.com> #37
Same on P6P. Option to use fingerprint in the security settings doesn't even exist
ro...@gmail.com <ro...@gmail.com> #38
Same here, fingerprint has disappeared, Phone was stuck booting up.
er...@gmail.com <er...@gmail.com> #39
Same thing for me
ba...@gmail.com <ba...@gmail.com> #40
I've got same issue on pixel 6 pro
ja...@gmail.com <ja...@gmail.com> #41
Post says fixed but I do not see a fix?
jo...@gmail.com <jo...@gmail.com> #42
same issue pixel 6 pro
ki...@gmail.com <ki...@gmail.com> #43
Same issue on pixel 6a
sk...@gmail.com <sk...@gmail.com> #44
Release the patch!!!!!
20...@gmail.com <20...@gmail.com> #45
same issue pixel 6 pro
su...@gmail.com <su...@gmail.com> #46
Same issue on Pixel 6 pro
am...@gmail.com <am...@gmail.com> #47
Fingerprint is not showing my Google pixel 6 pro 🤬🤬😡😡😡
sa...@gmail.com <sa...@gmail.com> #48
Same issue on Pixel 6
co...@gmail.com <co...@gmail.com> #49
Also having the issue on Pixel 6 Pro.
la...@gmail.com <la...@gmail.com> #50
Any fix coming for this? My pixel 6 pro has been affected by this issue and a factory reset doesn't fix the issue. I also can't use the pixel repair option even though my carrier and device fit the criteria. It just says the device isn't recognized. Very frustrating.
br...@thebuddhalodge.com <br...@thebuddhalodge.com> #51
Also appearing on my pixel 6 Pro. Makes the phone nearly unusable if you use a secure pin. Likely to encourage people to make their phones less secure. Please release a hotfix
ps...@gmail.com <ps...@gmail.com> #52
Experiencing the same thing on my pixel 6 pro along with excessive battery drain.
pl...@gmail.com <pl...@gmail.com> #53
Same issue here on my 6 Pro after just joining the Beta program - which I'm now severely regretting.
Please prioritise a fix for this ASAP.
Please prioritise a fix for this ASAP.
ds...@gmail.com <ds...@gmail.com> #54
- Build Number: google/oriole_beta/oriole:14/UPB3.230519.008/10249953:user/release-keys
(Note: It is the build when sending this report. For exact build reference, please see the attached bugreport.)
After every update it seems to "forget" that a fingerprint sensor is installed in the phone. It won't show up at all in settings after an update and won't show on the lock screen on a pixel 6 by the way if this helps
Debugging information
Google Play services
com.google.android.gms
Version 232157044 (23.21.57 (190400-538373059))
System App (Updated)
Android System WebView
com.google.android.webview
Version 567263633 (113.0.5672.136)
System App (Updated)
Network operator: Verizon
SIM operator: Verizon
Filed by Android Beta Feedback. Version (Updated): 2.35-betterbug.external_20230524_RC04 (DOGFOOD)
To learn more about our feedback process, please visithttps://developer.android.com/preview/feedback#feedback-app .
(Note: It is the build when sending this report. For exact build reference, please see the attached bugreport.)
After every update it seems to "forget" that a fingerprint sensor is installed in the phone. It won't show up at all in settings after an update and won't show on the lock screen on a pixel 6 by the way if this helps
Debugging information
Google Play services
com.google.android.gms
Version 232157044 (23.21.57 (190400-538373059))
System App (Updated)
Android System WebView
com.google.android.webview
Version 567263633 (113.0.5672.136)
System App (Updated)
Network operator: Verizon
SIM operator: Verizon
Filed by Android Beta Feedback. Version (Updated): 2.35-betterbug.external_20230524_RC04 (DOGFOOD)
To learn more about our feedback process, please visit
ds...@gmail.com <ds...@gmail.com> #55
Information redacted by Android Beta Feedback.
v....@gmail.com <v....@gmail.com> #56
Why is this issue marked as 'fixed' under status?
It would be great to have an update and an estimate as to when it will be fixed please
It would be great to have an update and an estimate as to when it will be fixed please
sp...@gmail.com <sp...@gmail.com> #57
Same Issue here on P6 Pro.
p....@gmail.com <p....@gmail.com> #58
Same issue for me on Pixel 6 Pro
do...@gmail.com <do...@gmail.com> #59
Still the same issue here on 6Pro yet it's been marked as fixed?
pa...@gmail.com <pa...@gmail.com> #60
Same issue. Fingerprint scanner is gone everywhere.
se...@gmail.com <se...@gmail.com> #61
Still the same issue here on 6Pro yet it's been marked as fixed?
pl...@gmail.com <pl...@gmail.com> #62
Sorry - I see that the issue has been marked as fixed but not seeing any further documentation on this. How has it been "Fixed"? I still have the issue and have checked for software updates. Is there something else that I should be doing? Please provide a link that provides details of the fix.
Thanks,
Thanks,
gm...@gmail.com <gm...@gmail.com> #63
As for update UPB3.230519.008 the fingerprint problem still persist on Pixel 6 Pro
cf...@gmail.com <cf...@gmail.com> #64
Same issue pixel 6 pro.
an...@gmail.com <an...@gmail.com> #65
Just updated today on pixel 6 and the issue is still here
UPB3.230519.008
UPB3.230519.008
pl...@gmail.com <pl...@gmail.com> #66
UPB3.230519.014 update seems to have fixed the issue for me!
li...@gmail.com <li...@gmail.com> #67
UPB3.230519.014 has also fixed the issue for me on Pixel 6 Pro.
do...@gmail.com <do...@gmail.com> #68
New version just released to fix this see attachment
jp...@gmail.com <jp...@gmail.com> #69
UPB3.230519.014 fixed issue on Pixel 6a.
st...@gmail.com <st...@gmail.com> #70
Can confirm that UPB3.230519.014 has fixed the issue on My 6Pro :)
ha...@gmail.com <ha...@gmail.com> #71
I will continue the collection or summary in effect maybe someday I or we
need his thanks
Pada tanggal Kam, 15 Jun 2023 08.08, <
buganizer-system+1235152+284360298@google.com> menulis:
need his thanks
Pada tanggal Kam, 15 Jun 2023 08.08, <
buganizer-system+1235152+284360298@google.com> menulis:
ka...@gmail.com <ka...@gmail.com> #72
I see this is marked as fixed. No hot patch? Pixel 6 pro (raven) running android 14 (UPB3.230519.008) Fi edition. Updated last night, no fingerprint option in settings at all.
ka...@gmail.com <ka...@gmail.com> #73
No update available. Is the OTA for .014 available to force update? Android Flash Utility?
ta...@gmail.com <ta...@gmail.com> #75
- Build Number: google/oriole_beta/oriole:14/UPB3.230519.014/10284690:user/release-keys
(Note: It is the build when sending this report. For exact build reference, please see the attached bugreport.)
After latest update today, fingerprints were once again available for apps, but not for screen unlock.
Debugging information
Google Play services
com.google.android.gms
Version 232116044 (23.21.16 (190400-538318806))
System App (Updated)
Android System WebView
com.google.android.webview
Version 573506133 (114.0.5735.61)
System App (Updated)
Network operator: TELUS
SIM operator: TELUS
Filed by Android Beta Feedback. Version (Updated): 2.35-betterbug.external_20230524_RC04 (DOGFOOD)
To learn more about our feedback process, please visithttps://developer.android.com/preview/feedback#feedback-app .
(Note: It is the build when sending this report. For exact build reference, please see the attached bugreport.)
After latest update today, fingerprints were once again available for apps, but not for screen unlock.
Debugging information
Google Play services
com.google.android.gms
Version 232116044 (23.21.16 (190400-538318806))
System App (Updated)
Android System WebView
com.google.android.webview
Version 573506133 (114.0.5735.61)
System App (Updated)
Network operator: TELUS
SIM operator: TELUS
Filed by Android Beta Feedback. Version (Updated): 2.35-betterbug.external_20230524_RC04 (DOGFOOD)
To learn more about our feedback process, please visit
ta...@gmail.com <ta...@gmail.com> #76
- Build Number: google/oriole_beta/oriole:14/UPB3.230519.014/10284690:user/release-keys
(Note: It is the build when sending this report. For exact build reference, please see the attached bugreport.)
Has been working intermittently since last report. Worked at least once earlier today.
Debugging information
Google Play services
com.google.android.gms
Version 232216044 (23.22.16 (190400-540586286))
System App (Updated)
Android System WebView
com.google.android.webview
Version 573506133 (114.0.5735.61)
System App (Updated)
Network operator: TELUS
SIM operator: TELUS
Filed by Android Beta Feedback. Version (Updated): 2.35-betterbug.external_20230524_RC04 (DOGFOOD)
To learn more about our feedback process, please visithttps://developer.android.com/preview/feedback#feedback-app .
(Note: It is the build when sending this report. For exact build reference, please see the attached bugreport.)
Has been working intermittently since last report. Worked at least once earlier today.
Debugging information
Google Play services
com.google.android.gms
Version 232216044 (23.22.16 (190400-540586286))
System App (Updated)
Android System WebView
com.google.android.webview
Version 573506133 (114.0.5735.61)
System App (Updated)
Network operator: TELUS
SIM operator: TELUS
Filed by Android Beta Feedback. Version (Updated): 2.35-betterbug.external_20230524_RC04 (DOGFOOD)
To learn more about our feedback process, please visit
vi...@gmail.com <vi...@gmail.com> #77
- Build Number: google/bluejay_beta/bluejay:14/UPB3.230519.014/10284690:user/release-keys
(Note: It is the build when sending this report. For exact build reference, please see the attached bugreport.)
I just got a small update installed and it has resolved the fps issue. Issue seems to be resolved with the latest update.
Debugging information
Google Play services
com.google.android.gms
Version 232216044 (23.22.16 (190400-540586286))
System App (Updated)
Android System WebView
com.google.android.webview
Version 573513033 (114.0.5735.130)
System App (Updated)
Network operator: Vi India
SIM operator: Vi India
Filed by Android Beta Feedback. Version (Updated): 2.35-betterbug.external_20230524_RC04 (DOGFOOD)
To learn more about our feedback process, please visithttps://developer.android.com/preview/feedback#feedback-app .
(Note: It is the build when sending this report. For exact build reference, please see the attached bugreport.)
I just got a small update installed and it has resolved the fps issue. Issue seems to be resolved with the latest update.
Debugging information
Google Play services
com.google.android.gms
Version 232216044 (23.22.16 (190400-540586286))
System App (Updated)
Android System WebView
com.google.android.webview
Version 573513033 (114.0.5735.130)
System App (Updated)
Network operator: Vi India
SIM operator: Vi India
Filed by Android Beta Feedback. Version (Updated): 2.35-betterbug.external_20230524_RC04 (DOGFOOD)
To learn more about our feedback process, please visit
vi...@gmail.com <vi...@gmail.com> #78
Information redacted by Android Beta Feedback.
pc...@gmail.com <pc...@gmail.com> #79
- Build Number: google/oriole_beta/oriole:14/UPB3.230519.008/10249953:user/release-keys
(Note: It is the build when sending this report. For exact build reference, please see the attached bugreport.)
Reboot did not solve issue.
Debugging information
Google Play services
com.google.android.gms
Version 232216044 (23.22.16 (190400-540586286))
System App (Updated)
Android System WebView
com.google.android.webview
Version 573506033 (114.0.5735.60)
System App (Updated)
Network operator: T-Mobile
SIM operator: T-Mobile
Filed by Android Beta Feedback. Version (Updated): 2.35-betterbug.external_20230524_RC04 (DOGFOOD)
To learn more about our feedback process, please visithttps://developer.android.com/preview/feedback#feedback-app .
(Note: It is the build when sending this report. For exact build reference, please see the attached bugreport.)
Reboot did not solve issue.
Debugging information
Google Play services
com.google.android.gms
Version 232216044 (23.22.16 (190400-540586286))
System App (Updated)
Android System WebView
com.google.android.webview
Version 573506033 (114.0.5735.60)
System App (Updated)
Network operator: T-Mobile
SIM operator: T-Mobile
Filed by Android Beta Feedback. Version (Updated): 2.35-betterbug.external_20230524_RC04 (DOGFOOD)
To learn more about our feedback process, please visit
pc...@gmail.com <pc...@gmail.com> #80
Information redacted by Android Beta Feedback.
va...@gmail.com <va...@gmail.com> #81
I too am facing this issue. Any fix coming soon. Makes me wonder if beta is taken seriously at Google or not.
gr...@orange.fr <gr...@orange.fr> #82
- Build Number: google/raven_beta/raven:14/UPB3.230519.014/10284690:user/release-keys
(Note: It is the build when sending this report. For exact build reference, please see the attached bugreport.)
Fixed
Debugging information
Google Play services
com.google.android.gms
Version 232413044 (23.24.13 (190400-540612754))
System App (Updated)
Android System WebView
com.google.android.webview
Version 573513133 (114.0.5735.131)
System App (Updated)
Network operator: Orange F
SIM operator: Orange F
Filed by Android Beta Feedback. Version (Updated): 2.35-betterbug.external_20230524_RC04 (DOGFOOD)
To learn more about our feedback process, please visithttps://developer.android.com/preview/feedback#feedback-app .
(Note: It is the build when sending this report. For exact build reference, please see the attached bugreport.)
Fixed
Debugging information
Google Play services
com.google.android.gms
Version 232413044 (23.24.13 (190400-540612754))
System App (Updated)
Android System WebView
com.google.android.webview
Version 573513133 (114.0.5735.131)
System App (Updated)
Network operator: Orange F
SIM operator: Orange F
Filed by Android Beta Feedback. Version (Updated): 2.35-betterbug.external_20230524_RC04 (DOGFOOD)
To learn more about our feedback process, please visit
th...@gmail.com <th...@gmail.com> #83
Fixed for me P6P on UPB3.230519.014
va...@gmail.com <va...@gmail.com> #84
Fixed in UPB3.230519.01
gl...@gmail.com <gl...@gmail.com> #85
Resolved for me after latest update.
se...@gmail.com <se...@gmail.com> #86
Sergej
bo...@gmail.com <bo...@gmail.com> #87
Fingerprint Use and Settings have Disappeared from Device
wa...@gmail.com <wa...@gmail.com> #88
I see this marked as fixed but the problem persists, is Google going to do anything about this?
kk...@googlemail.com <kk...@googlemail.com> #89
Hello we need this fixing ?
ma...@yahoo.com.au <ma...@yahoo.com.au> #90
How to fix?
sh...@gmail.com <sh...@gmail.com> #91
How to fix this issue
ab...@gmail.com <ab...@gmail.com> #92
Yo... the September Security Update f**d up my fingerprint scanner on my Pixel 6A and now the option is just gone from the settings.
im still on Android 13. rebooting the device didn't work and the calibration tool is not working as it says that my update is newer than the calibration tool version.
how do i fix it ASAP?
im still on Android 13. rebooting the device didn't work and the calibration tool is not working as it says that my update is newer than the calibration tool version.
how do i fix it ASAP?
ab...@gmail.com <ab...@gmail.com> #93
welp ! im still having this issue on my Pixel 6a
lo...@gmail.com <lo...@gmail.com> #94
I started seeing this issue on my pixel6A
na...@gmail.com <na...@gmail.com> #95
Settings itself missing in my Pixel 7 pro...
ab...@gmail.com <ab...@gmail.com> #96
Just installed Android 14 (official release) and updated Google Play System . the issue is still here and nothing fixed.
so...@gmail.com <so...@gmail.com> #97
I am facing the same issue on Pixel 6a.
me...@gmail.com <me...@gmail.com> #98
Same problem on Pixel 7 pro
th...@googlemail.com <th...@googlemail.com> #99
Pixel 6a after update to Android 14 all the fingerprint options are gone. How can this happen?
ro...@gmail.com <ro...@gmail.com> #100
fingerprint option is gone on my p7p
ma...@gmail.com <ma...@gmail.com> #101
Same on pixel 6Pro
mi...@gmail.com <mi...@gmail.com> #102
Same here Pixel 6 Pro, no fingerprint option anymore. Calibration no effect.
el...@thelagoscontinental.com <el...@thelagoscontinental.com> #103
Same here on my 6a.. Fingerprint options are gone with the Android 14 update. I tried the calibration on Google repair and it didn't work.
mi...@gmail.com <mi...@gmail.com> #104
Same pixel 6 pro...
m....@gmail.com <m....@gmail.com> #105
Same Pixel 6 pro fingerprint disappeared in security options, waiting for the google to fix it in the next update.
da...@gmail.com <da...@gmail.com> #106
I can't see any Fingerprint options on Android 14 on Pixel 6 pro. Is it possible to go back to the original factory state, with Android 13 and a Fingerprint option that appears?
How long will it be before this is fixed for Android 14?
How long will it be before this is fixed for Android 14?
da...@gmail.com <da...@gmail.com> #107
Has anyone fixed this by downgrading to Android 13 - and flashing the phone?
an...@gmail.com <an...@gmail.com> #108
This issue has happened today on my Pixel 7.
an...@hackerrank.com <an...@hackerrank.com> #109
Comment has been deleted.
an...@gmail.com <an...@gmail.com> #110
same issue on pixel 6pro running android 14. running pixelrepair also didnt help get this resolved.
ni...@gmail.com <ni...@gmail.com> #111
Today Dec 12th and I updated my Pixel 5 to android 14, then the fingerprint settings disappeared and the text Sensor is not supported appeared on the lock screen. The ticked marked as FIXED, so it's where my question begins...
m....@gmail.com <m....@gmail.com> #112
Same problem with fingerprint sensor on Pixel 6 after update to android 14. Still doesn't work
ev...@gmail.com <ev...@gmail.com> #113
I have the Pixel 6a with the latest updates, rebooted and now the sensor is gone. I used the calibrator website and even reset the phone and no luck.
ka...@gmail.com <ka...@gmail.com> #114
Pixel 6 pro here and my fingerprint sensor randomly disappeared. Doesn't appear in settings either
zv...@gmail.com <zv...@gmail.com> #115
Happened on my pixel 6a. Fingerprint unlock disappeared from the settings.
4w...@gmail.com <4w...@gmail.com> #116
Same happened to me a few months ago.
ha...@gmail.com <ha...@gmail.com> #117
Today it happened to me. I have Pixel 6a.
ou...@gmail.com <ou...@gmail.com> #118
same here happened for me after changing my screen and I did install fingerprint calibration software from the the repair too https://pixelrepair.withgoogle.com/carrier_selection , but the fingerprint option is not available on security options anymore , my phone is 6 pro android version 14
ab...@gmail.com <ab...@gmail.com> #119
just installed the march update, still not fixed ! wtf Google ??!!
jo...@gmail.com <jo...@gmail.com> #120
Same issue here. Installed a new screen and transferred the original fingerprint sensor. Installed the fingerprint calibration but still no fingerprint options are available
ba...@gmail.com <ba...@gmail.com> #121
I have the same issue, more than one year and multiple tickets and still no solution.
ra...@gmail.com <ra...@gmail.com> #122
my pixel 7 pro stops showing fingerprint option in setting
Description
(Note: It is the build when sending this report. For exact build reference, please see the attached bugreport.)
What type of Android issue is this? Fingerprint Auth
What steps would let us observe this issue?
1. Turn Off Screen
2. Turn On Screen
3. Fingerprint Unlock Has Disappeared
What did you expect to happen?
Unlock Device and Apps with Fingerprint
What actually happened?
Fingerprint has Disappeared from Lock Screen, Apps and Settings
How often has this happened?
Every time
What was the effect of this issue on your device usage, such as lost time or work?
Did not observe, or no opinion
Additional comments
This issue appeared after updating to: UpsideDownCake (UPB2.230407.019)
Debugging information
Google Play services
com.google.android.gms
Version 231613044 (23.16.13 (190400-527363516))
System App (Updated)
Android System WebView
com.google.android.webview
Version 567252433 (113.0.5672.24)
System App (Updated)
Network operator: Home
SIM operator: Tracfone
Filed by Android Beta Feedback. Version (Updated): 2.34-betterbug.external_20230413_RC05 (DOGFOOD)
To learn more about our feedback process, please visit