-[GMSTileOverlayState updateTilesForCamera:isNavigation:baseTilesOnlyPerfMode:allowTilePrefetch:] app crashes and found crash event on firebase crashlytics [328284189]

Assigned

Bug

Status Update

No update yet.

Description

pr...@gtempaccount.com

created issue #1

Mar 6, 2024 11:24AM

#IMPORTANT: If your production system or service is down file a Severity 1 support case at

console.cloud.google.com/google/maps-apis

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What is the incorrect behavior that you are experiencing?

What should happen instead?

Link to the Demo application[1] that reproduces the problem:

Steps to reproduce the problem:
1.
2.
3.

Operating system version:
Google Maps SDK for iOS version:
Hardware model:

-------------------------------------------------------------------
[1] You can fork

https://github.com/googlemaps/maps-sdk-for-ios-samples.git and modify it until it demonstrates the issue

Comments

ca...@google.com <ca...@google.com> #2Mar 7, 2024 05:37AM

Assigned to ca...@google.com.

Thank you for the post.

Kindly provide a sample app with screen recording and steps to reproduce for further checking.

pr...@gtempaccount.com <pr...@gtempaccount.com> #3Mar 7, 2024 06:07AM

I will add the stack trace for more Information -
Crashed: com.apple.main-thread
0 libobjc.A.dylib 0x2c14 objc_retain + 16
1 libobjc.A.dylib 0x2c14 objc_retain_x0 + 16
2 ShellRuntimeProvider 0x4a7ae0 -[GMSTileOverlayState updateTilesForCamera:isNavigation:baseTilesOnlyPerfMode:allowTilePrefetch:] + 1792
3 ShellRuntimeProvider 0x3864fc (anonymous namespace)::TileUpdaterBehavior::Commit(gmscore::renderer::EntityRenderer*) + 736
4 ShellRuntimeProvider 0x28ec5c gmscore::renderer::EntityRenderer::Draw(bool, bool) + 312
5 ShellRuntimeProvider 0x379990 -[GMSPhoenixRenderer drawForced:deferredPresentation:] + 64
6 ShellRuntimeProvider 0x35c484 -[GMSEntityRendererView draw] + 412
7 ShellRuntimeProvider 0x39db30 -[GMSVectorMapView draw] + 52
8 ShellRuntimeProvider 0x35a868 -[GMSEntityRendererView displayLinkFired:] + 44
9 ShellRuntimeProvider 0x358c38 -[GMSDisplayLink displayLinkFired:] + 376

ca...@google.com <ca...@google.com> #4Mar 18, 2024 07:38AM

Thank you for the information.

Kindly provide additional details for further checking.

Sample app.
Expected behavior:
Actual behavior:
- Screenshots or video of the issue:
Was this working correctly on a previous version? If yes, which SDK versions?
Devices you have verified this issue on:
- iOS version:
- Model:
- Are there iOS versions or iPhone models where the issue does not happen?
How often is the issue observed? (for example, 100%, 10%, any specific users, any specific regions etc.)
Complete stacktrace when the issue occurs:

pr...@gtempaccount.com <pr...@gtempaccount.com> #5Mar 20, 2024 12:15PM

* Expected behavior: App working without this crash.
* Actual behavior:
* Screenshots or video of the issue: crash is not reproducible.
* Was this working correctly on a previous version? If yes, which SDK versions? - crash occurred from 7.2.0 to 8.4.0 Google map version
* Devices you have verified this issue on:
* iOS version: 17.3.0
* Model: iPad Air (4th generation)
* Are there iOS versions or iPhone models where the issue does not happen? - No specific model or version
* How often is the issue observed? - not every time.
* Complete stacktrace when the issue occurs:
Crashed: com.apple.main-thread
0 libobjc.A.dylib 0x2c14 objc_retain + 16
1 libobjc.A.dylib 0x2c14 objc_retain_x0 + 16
2 ShellRuntimeProvider 0x4a7ae0 -[GMSTileOverlayState updateTilesForCamera:isNavigation:baseTilesOnlyPerfMode:allowTilePrefetch:] + 1792
3 ShellRuntimeProvider 0x3864fc (anonymous namespace)::TileUpdaterBehavior::Commit(gmscore::renderer::EntityRenderer*) + 736
4 ShellRuntimeProvider 0x28ec5c gmscore::renderer::EntityRenderer::Draw(bool, bool) + 312
5 ShellRuntimeProvider 0x379990 -[GMSPhoenixRenderer drawForced:deferredPresentation:] + 64
6 ShellRuntimeProvider 0x35c484 -[GMSEntityRendererView draw] + 412
7 ShellRuntimeProvider 0x39db30 -[GMSVectorMapView draw] + 52
8 ShellRuntimeProvider 0x35a868 -[GMSEntityRendererView displayLinkFired:] + 44
9 ShellRuntimeProvider 0x358c38 -[GMSDisplayLink displayLinkFired:] + 376
10 QuartzCore 0x2f010 <redacted> + 48
11 QuartzCore 0x321f8 <redacted> + 864
12 QuartzCore 0x31d04 <redacted> + 844
13 QuartzCore 0x2f1a8 <redacted> + 372
14 CoreFoundation 0x35da4 <redacted> + 176
15 CoreFoundation 0x35ce0 <redacted> + 60
16 CoreFoundation 0x34768 <redacted> + 520
17 CoreFoundation 0x33da0 <redacted> + 2244
18 CoreFoundation 0x333f8 CFRunLoopRunSpecific + 608
19 GraphicsServices 0x34f8 GSEventRunModal + 164
20 UIKitCore 0x22c8a0 <redacted> + 888
21 UIKitCore 0x22bedc UIApplicationMain + 340
22 Shell 0x4890 main + 29 (AppDelegate.swift:29)
23 ??? 0x1cd84adcc (Missing)

Message last modified on Mar 20, 2024 12:15PM

ca...@google.com <ca...@google.com> #6Mar 21, 2024 07:23AM

Thank you for your message.

We may still need you to provide us with a sample app with screen recording and steps to reproduce to help us further investigate.

si...@gtempaccount.com <si...@gtempaccount.com> #7Apr 24, 2024 10:34AM

There aren't any fixed repro steps that we can deduce , it happens randomly while rendering the map and what i found was this : The stack trace indicates a crash occurring in the ShellRuntimeProvider library, specifically within the - [GMSTileOverlayState updateTilesForCamera:isNavigation:baseTilesOnlyPerfMode:allowTilePrefetch:] method. This method is part of the rendering process for a map or graphical overlay, and the crash is happening during an attempt to retain an object (objc_retain). This suggests that the object being retained has been deallocated, leading to a crash when attempting to increase its reference count and i've not idea where in the code shall i add the fix.

ca...@google.com <ca...@google.com> #8Apr 26, 2024 04:53AM

Thank you for waiting.

We have logged this issue internally. Please note that we cannot give you any timelines, but you can star the issue to get notifications.