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ak...@google.com
ak...@google.com
Information redacted by Android Beta Feedback.
ze...@gmail.com
Hi,
Bugreport and the video are shared with you.
Thanks
Bugreport and the video are shared with you.
Thanks
ak...@google.com
Thank you for your response.
Unfortunately we couldn't see any bugreport and video here.
Note: Please upload the files to google drive and share the folder to
ak...@google.com
Thank you for reporting this issue. For us to further investigate this issue, please provide the following additional information:
1. From the provided video we see an issue with CREALOGIX Mobile Banking application.
2. Could you please confirm if you are facing "BiometricPrompt authentication" error specific to "CREALOGIX Mobile Banking" application only?
1. From the provided video we see an issue with CREALOGIX Mobile Banking application.
2. Could you please confirm if you are facing "BiometricPrompt authentication" error specific to "CREALOGIX Mobile Banking" application only?
ak...@google.com
Please provide the requested information to proceed further. Unfortunately the issue will be closed within 7 days if there is no further update.
ze...@gmail.com
Hi,
I don't have a way to debug other applications and check the error we get from onAuthenticationError(). But this error comes from BiometricPrompt.AuthenticationCallback so why do you think it is an issue with our application?
After entering the wrong fingerprint 5 times we receive ERROR_USER_CANCELED and after several seconds ERROR_CANCELED see screenshots.
I don't have a way to debug other applications and check the error we get from onAuthenticationError(). But this error comes from BiometricPrompt.AuthenticationCallback so why do you think it is an issue with our application?
After entering the wrong fingerprint 5 times we receive ERROR_USER_CANCELED and after several seconds ERROR_CANCELED see screenshots.
ze...@gmail.com
On other Android versions with the same app after entering the wrong fingerprint 5 times we get ERROR_LOCKOUT
ak...@google.com
Thank you for reporting this issue. For us to further investigate this issue, please provide the following additional information:
Please provide a sample apk to reproduce the issue. Also mention the steps to be followed for reproducing the issue with the given sample apk.
Note: Please upload the files to google drive and share the folder to android-bugreport@google.com, then share the link here.
Please provide a sample apk to reproduce the issue. Also mention the steps to be followed for reproducing the issue with the given sample apk.
Note: Please upload the files to google drive and share the folder to android-bugreport@google.com, then share the link here.
ze...@gmail.com
Well, you can't do much if we share the sample .apk. Our app is a banking app and you would need to activate the device so that biometrics can be activated. Furthermore, our test system is VPN protected :(. Don't you have some sample app on your side where you can activate biometrics, provide 5 times wrong fingerprints and check the error codes you get from onAuthenticationError().
ze...@gmail.com
I managed to reproduce the same behavior with the app from this codelab https://developer.android.com/codelabs/biometric-login#0 . You can find the debug .apk here https://drive.google.com/file/d/1cnayQW-6JHc_K_PRMuSU2ZlsilUwvbse/view?usp=sharing . I had to update some dependencies to run the project and use biometric version 1.1.0 whish is also used in our app.
ak...@google.com
We have passed this to the development team and will update this issue with more information as it becomes available.
ze...@gmail.com
Hi,
Do you have any update for this issue?
Thanks
Do you have any update for this issue?
Thanks
pa...@morganstanley.com
I'm also seeing the same behaviour. On Android <= 14 it properly passes BIOMETRIC_ERROR_LOCKOUT
nc...@gmail.com
the same issue. Pixel 8 with Android 14 - Show My Custom Error Dialog. Pixel 8 with Android 15 - Screen Lock.After unlock the screen,my error dialog can't be shown because the error code has been changed.
Any update for this issue?
pa...@morganstanley.com
Still happening, status of this issue Assigned, could we please get any update on this. Any sort of timeline or comment would be appreciated
Description
* Which Android Beta build are you using? AP41.240823.009
* Is this a regression from Android 15? Yes
* What device are you using? Pixel 7a
* What are the steps to reproduce the problem? (Please provide the minimal reproducible test case.)
1. Start a BiometricPrompt authentication session.
2. Enter wrong fingerprint 5 times
3. Screen is locked
4. onAuthenticationError() gives error BIOMETRIC_ERROR_USER_CANCELED instead of BIOMETRIC_ERROR_LOCKOUT
Do you think this is an intended change or should we expect a fix on the next release?