IssueTracker

Proof of concept demo on Github: https://github.com/casperbang/MissingNonLocalizedDrawableCrash

No problem compiling, lint'ing or running the app on a Danish device. Crash when running on a device set to any other locale.

I should probably generalize the translation detector's extra strings check, which is exactly this issue (but currently limited to strings checks).

Finally got to this one. This is implemented for 3.2 canary 7 (along with a bunch of other fixes; it can now run the translation checks on the fly in the IDE; there are some quickfixes, etc.)

Here's what I get on the sample project:

> Task :app:lintDebug
/home/tnorbye/AndroidStudioProjects/bugs/MissingNonLocalizedDrawableCrash/app/src/main/res/drawable-da-xxxhdpi/sticker_ci.png: Error: The drawable "sticker_ci" in drawable-da-xxxhdpi has no declaration in the base drawable folder or in a drawable-densitydpi folder; this can lead to crashes when the drawable is queried in a configuration that does not match this qualifier [MissingDefaultResource]

   Explanation for issues of type "MissingDefaultResource":
   If a resource is only defined in folders with qualifiers like -land or -en,
   and there is no default declaration in the base folder (layout or values
   etc), then the app will crash if that resource is accessed on a device
   where the device is in a configuration missing the given qualifier.

   As a special case, drawables do not have to be specified in the base
   folder; if there is a match in a density folder (such as drawable-mdpi)
   that image will be used and scaled. Note however that if you  only specify
   a drawable in a folder like drawable-en-hdpi, the app will crash in
   non-English locales.

   There may be scenarios where you have a resource, such as a -fr drawable,
   which is only referenced from some other resource with the same qualifiers
   (such as a -fr style), which itself has safe fallbacks. However, this still
   makes it possible for somebody to accidentally reference the drawable and
   crash, so it is safer to create a default dummy fallback in the base
   folder. Alternatively, you can suppress the issue by adding
   tools:ignore="MissingDefaultResource" on the element.

   (This scenario frequently happens with string translations, where you might
   delete code and the corresponding resources, but forget to delete a
   translation. There is a dedicated issue id for that scenario, with the id
   ExtraTranslation.)

1 errors, 0 warnings

Thanks for the report!

Same problem here in my nexus 7 and galaxy nexus

I have the same problem with my galaxy nexus and nexus 7. The problem start yesterday when I try download an app.

My carrier is CLARO Puerto Rico.

My 2 device are running jelly bean 4.1.1

SAme here TF201

I got the same problem with my sansung galaxy yong i think after i  format sd card i got this problem   but i donk know if that is real error

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This is a screen shot of my nexus7 Im in Puerto Rico,if that help for the report

Same problem, Google Nexus 7

2 guys from puerto rico, i' from puerto rico too. Probpem with my sony tablet s and t-mo galaxy s 2

I'm having the same problem and I'm also living in PR...

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Same problem, Google Nexus 7 in UK

Have the same problem on my Galaxy S III i9300 with Icecream Sandwich from Claro Puerto Rico.

I have the same problem here. Galaxy Nexus running JB 4.1.1, stock. Carrier is Claro Puerto Rico. The message....

Error retrieving information from server [DF-DFERH-01]...

Same issue in Guernsey. Galaxy nexus 7

Same problem here on my SGS II and Asus Tf300. Also from Puerto Rico

I think this problem (google play)  is somehow related with your geolocation or provider.  My friend is using another provider and everything works fine with him.  We have the same galaxy S3 phones.

Same problem,  same carrier ClaroPR,  replicated on Galaxy Tab P1000N on ICS,  not on Nexus i9250 on JB.

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Same issue on a Xoom, living in Puerto Rico.

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same problem on my galaxy tab 10.1 running CM10 (preview) android 4.1 but on my samsung captivate running android 4.1 play store works fine.... (I'm from PR)

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I have the seam problem with my Sony Tablet S (4.0.3) and Samsung Galaxy S3 (4.0.4), I am from PR carrier is ClaroPR

I'm from PR too and having the same problem. I'm on my Nexus 7 and my device is rooted. My Twitter app doesn't work either. I did use Market Enabler to fake T-Mobile US carrier and could log in to store but the Twitter app still doesn't work. My Nexus One can log in to Play Store but Twitter still doesn't work.

Jag har samma problem idag med Samsung Galaxy 2.7.0 android 4.0.3 och jag har en lika dan apparat till och den funkar det fint med ännu!!

IM from Puerto Rico i have the same problem.. Galaxy S I

I'm also from PR, 2 out of 3 phones (Galaxy Ace and Galaxy Pro) in my family from ClaroPR carrier are showing "DF-DFERH-01" error since yesterday, Play Store is working just fine in my mom's Galaxy Note.

Same issue i9000 darky rom 10.2.2  doesnt work google play and my i9100 ics 4.0.3 Darkyrom Hd gets the same error im from Puerto Rico

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Anyone know how to fix this problem

At this point I believe there's nothing to do at user-level but wait for either Google or the carriers to create a fix.

I HAVE A ACER TABLET A500 SAME PROBLEM. IAM FROM PUERTO RICO

So frustrated....Same problem like many fellows from PR. Me too from PR but my Phone, Samsung Galaxy nexus from Verizon Brand new out of box , not attached to any carrier at all, just over WiFi.....connected to the web.can't open Google Play.....everything else works except Google Play....error...."DF-DFERH-01"
ICS4.0.2 or JB 4.1.1...installed G.Play 3.7.13 or 3.5.15...same problem all the way.
ANY SOLUTION PLEASE.....!!

Hi to all.  Surprisingly, My Google Play Store app was workink good yesterday.  But today it shows an error any tima I open it:

"Error retrieving information from server. [DF-DFERH-01].

I try cleaning the cache, inclusive, do a RESET to erase all tha apps an info, but the problem continues..  please HELPPPPPP

Thanks

I believe the Problem is local here in pr,all the persons I know have the same error,(especially from Claro carrier) and no carrier tablets in pr, i have the problem last night in my 2 device nexu7 and galaxy nexus from Claro, believe is something whit the account, I hope a quick response from Google.....

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I'm from Trujillo Alto P.R. and I'm having the same exact problem with my Samsung Galaxy Tab 2 10.1, just the google play store the galaxy app store works fine, and I can download apps from play store just in the web browser. Just the Play Store app problem.

I'm from PR, and I have a Galaxy S i9000T from Claro carrier. The problem started yesterday.

[Comment deleted]

I'm from PR

now my galaxy tab 7 wifi running android 3.2 show a different message from my galaxy tab 10.1 wifi: "Error retrieving information from server. [DF-PFA-02]", I can't access the playstore but it is updating applications.

Same here, also from PR/Claro, it's really frustrating, the problem started yesterday. I'd like to know if it's google or claro the one to blame or the one to fix this.

I also have the problem. I check with 3 coworkers on CLARO all  have the same problems. Tmobile and other carriers seem to be working fine...hope this get fixed soon.

Same error here. I'm from Trujillo Alto, Puerto Rico. This only happens on my nexus 7, my HTC One X on AT&T is perfect. I even did a factory reset –_–. I hope google fixes this fast and I also hope they enable Play Movies & TV, Play Music, Play Magazines and Play Books in the nexus 7 on Puerto Rico. It is clearly stated on their website that they do support Puerto Rico because it's a US territory. (My $25 dollars credit would also be nice.)

Yes Hello, Im having the same problem with my Galaxy s2, Im from Puerto Rico and my carrier is also Claro PR
Tried Factory Resetting and also deleting the Google Play Store but that didnt work, in fact made it worse because now I have to download the apps from the website since it wont let me access through the phone.

Hello,

I was having the same problem all day on my Asus TF101 (via wifi)
So what I did: put my phone as a hotspot (HTC Inspire 4G on AT&T) and connected to it, and it works. I return to my main wifi connection and so far - so good.

I have no idea what it is, maybe something about the region

For those who may ask, my ISP on wifi I think is Centenial  

I have a galaxy s2 and since yesterday the google play nonfunctional. My provider is Claro Puerto Rico. The error is DF-DFERH-01.

Hi,
I am having the same problem with my Ainol Novo 7 Elf ii(2) And Also had the same problem with my G2x From T-mobile on airplane mode over wifi. I Disable airplane mode and reconected with wifi  and the problem was solved on my G2x. but not on my Ainol Novo 7 Elf ii(2) Tablet. i did a hard reset follow with cache cleared but had not luck. Everything started yesterday night following today :-(. And I am also from Puerto Rico. By the way my Ainol Novo 7 Elf ii(2) tablet OS Android 4.03 and G2x OS Android 2.3.4. any help please. Or Atleast some good news

I'm in Guam and I'm receiving the same message on my ASUS Transformer Pad TF300T that's running Android 4.0.3

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mm my ISP is from Claro too, It is DMAX, could that be the problem?
my android device is in 4.0.4

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I have the same problem since today. I have samsung galaxy tab 10.1

No, dmax or claro is not the problem.. I have choice cable and t-mobile here in PR and have the same issue as you guys

Already a fix, the problem is with,claro use market enabler and put tmobile and walla fix

I have asus tf300 tranformer with choice internet and samsung galaxy s3 with claro and have the DF-DFERH-01error.. and i have logitech revue and the google play store is ok.

First for market enabler you have to be rooted.
Second its only a temporary fix if you reeboot the problem come again.

That  is not a fix!

since yesterday i have the same problem with Asus Transformer TF101.

Same problem. Claro Puerto Rico

Is not working on my  Motorola Xoom after did update 4.1.1, working fine on my Samsung Vibrant from T-Mobile PR.

[Comment deleted]

not working.
Nexus 7
Puerto Rico.

Same problem here i think is a Regional problem to many peoples with the same error or diferents servers

I've just bought an Asus Transformer (TF-101), updated it to Ice Cream Sandwich and the Google Play App Store doesn't work for me either. I Iive in Puerto Rico; my internet provider is DMAX.

Same problem with my Nexus 7. Works if I tether it with my SGS II from AT&T, but if I use my wifi connection (Choice PR), I get the same error code as stated above. BS if you ask me.

i got the same problem same error code but my phone from tmo works fine i got problem with acer iconia a500 tab running and 4.0.3 build# acer_av41_a500_1.033.00_pa_cus1 up date.internet provider claro.i hope it get fix soon

Llevo un día completo con este problema con mi tableta nueva. Como también la tableta de mi hermana y mi celular dice lo mismo.  "se ha producido un error al recuperar la información del servido. {DF-DFERH-01}" Es algo que molesta y me decepcionado de google. Tengo aplicaciones y cosas que hacer con mi tableta. Alguien sabe que esta pasando y que puedo hacer.

Same issue, I rebooted my HTC One X running Android ICS 4.0.3, cleared data but still the same error message while trying to connect to Google Play from my mobile. Based at Falklands with "Touch" (Cable & Wireless) provider.

Same issue. claro puerto rico. galaxy s I9000 , gingrbread.

Same problem here, I'm from Puerto Rico too, on my Asus tf300t but I have an Xperia x10 and it works there...weird.

Puerto Rico here... Im from mayaguez....im on a galaxy tab...wifi only, so the problem is not a internet provider.... I believe this is something that only google can fix....sigh.... Until this is fixed im using the google play site...there im able to install uninstall apps and games...hope this info helps!!

Here is the site...   https://play.google.com/

Same problem here.  Connecting via wifi in Timor-Leste. Non-contract Samsung Galaxy S Advance.  Android 2.3.6, Play Store version 3.7.13

Im from puerto rico and i have the same problem with google play  error [DF-DFERH_01] my phone is a galaxy sgh-t959v firmware 2.3.6

I'm willing to trade my sony tablet s for a galaxy tab 10.1 wifi or 10.1 4g any carrier!!! from Mayaguez P.R have all the accessories, k-board, leather case, and 2 wall chargers!! hit me here or in my mail!!

LG-P500 Y TABLETA ACER A200 AMBOS CON EL MISMO ERROR Y AQUI HAY 2 LGP500 IGUALES Y UN SAMSUNG EXHIBIT2 Y NO ESTAN FALLANDO GOOGLE FIX FIX FIX....

Same problem from Puerto Rico with my 2 Motorola Razr Droid. Fix please!

I got the same error, the only way to go to the Google Play is uninstall the update, I mean get back to the old named Market, I do this and work fine to me. I live in PR.
Espero que les sirva en lo que se aregla el error.

Same problem with me on Galaxy Tab 10.1.  was working ok yesterday but not this morning. I am surprised Google have not put out a statement on this issue as it looks as if its worldwide!

Same problem here in UK on my Nexus 7

For the time being, go to play.google.com to download apps. Since this seems to be a problem with google, rather than our carriers, I suggest directly contacting google. I am still having the same problems since yesterday.

Same issue on my Galaxy 2

I Have the Same Issue on my LG-P506, Android 2.2.1.  Carier: Claro PR.

I did the following and now is working
1. Shutdown your device.
2. Remove your sim card.
3. Turn on
4. Connect your device to a not local (PR) server,
like ATT, TMobile, Spring. If you have a friend ask
for a wifi thetering. My factory has a server in Florida.
5. Open Play Store and is working.
6. Shutdown and install the sim card.
7. Turn on and still working.

I have this problem since wendsday galaxy note GT- N7000 and motorola Droid Razr both on android 4.0.4 Claro PR. I have galaxy tab on t mobile it doesnt have this problem

same problem, nexus 7 but in my Motorola atrix Google play works well (using the same WiFi connection)
San Juan, Puerto Rico

I am currently using the market since today by using market enabler. But if you turn of the phone or restart you have to run the app again.

Like I said before the problem is the PR location.
Out of US, the Clarify servers are locals, but other
Company not. Use the Market Enable and fake it
To T-Mobile US.

Sorry no Clarify is Claro PR.

Hi,

Everyone, I just call Claro and they said: they have a problem (averia) and suppose to be fix today, ????? yeah right!.....

Is looks like a "Firewall" problem to me...... but Claro, no body knows

2nd Day!..... Market still down!!!!!

Based on #92's comment I did a test.

If I take the SIM card card (Timor Telecom) from Timor-Leste out of my phone and reboot, I can access Google Play.  The paid apps are even available for purchase in US dollars. Normally with the SIM installed all paid apps are hidden.  Due to the poor internet coverage in this country, my IP address is actually Indonesian.  I don't know if this could be due to a location conflict between the SIM and the IP address.  If I reinstall the SIM card, the error returns.

I'm from Bayamon P.R. and I have a Sony S android version 4.0.3 and I'm having the same issue when trying to access via wifi to google play I get an error: {DF-DFERH-01} and I just wanted to know if by any chance there's a period or timeframe by which this issue may be fixed.

Hi everyone ....I am also one of you guys from PR who has the same error message while opening Google Play on android Phone, But I read some where last night while looking for a solution to this problem that this is NOT our devices nor the Carriers, like Claro or so.....It is the GOOGLE, who have their server down since Wednesday this week. Keep your eyes on Google. Good luck....and by then you can access and download any App by logging in on your PC Play store and on your device with same email and click install on PC and you will see the App has been transferred to your Android Phone instantaneously. No need to open Google Play on your device.

It seems that comments #53, #92 , #99 provide hints on how to solve it at least temporary.
On comment #53, after what explained, if you reboot the problem return, so I did my workaround and is working again

Base on this, it can be solve by connecting to a wifi that provide a US IP address (ATT, Sprint for example).  If you have a data plan with a carrier you have to remove the SIM, as explained in comment #99

I can speculate that it seems to be a DNS problem on local providers

I suggest: post as many information as you can when complaining here, Android device, version, if it is with a carrier and wish one, if it is on wifi, wish is your ISP, and a step-by-step solution if have one specifying if it is for rooted or non-rooted devices

On comment 101: can you provide link or source for the "Google servers down since wednesday"?

We connect to different servers depending on our region. If the servers that are down are the one we connect base on our region, an alternate method of connection that provide or fake our IPs to another location could temporary solve the problem.

For me is working when connecting via AT&T

Hey there... I'm from Puerto Rico, and have the same problem, I can't acces to the Play Store from my devices [Galaxy S, Galaxy S 2 & Galaxy Tab]. I read a report that explain about the error.

http://www.tecnetico.com/35784/el-error-df-dferh-01-cuando-entras-a-google-play/

I have a Galaxy S III (3) and my operator is Claro Puerto Rico, I have the same problem.

We have the same problem. We are a company from Puerto Rico with 300 Wi-Fi only tablets, including Acer Iconia A500 and Samsung Galaxy Tab. We are having the same problem when connecting to any WiFi access point of a local carrier (Liberty, Claro, OneLink, Choice ...) but when we connect the tablets using a cell phone WiFi Hotspot from TMobile, ATT or Sprint it works and we noted that the IP we get from these phones are US IP addresses.

Same problem with Motorola zoom 4.1.1 im in Puerto Rico and my internet comes from satellite

De que vale tener las tablets o los celulares si el market no funciona..... arreglen el problema!!!!

Same problem nexus 7

Hi,  I unistall the Play Store Update and my Cell is runing fine the Android Market (old version).

I think this is a location issue.  Many users from Puerto Rico seem to have a problem.  I am in Timor-Leste which also seems to have a problem, but here we have a very small amount of people with smart-phones, so we are not well represented on-line,  but everyone here who has one that I have asked, has the same problem we all have here.

My tests and results: (FYI I am located in Timor-Leste, with a billing account listed in the UK and an unlocked, non contract phone purchased in Singapore)

Before Problem:

Timor SIM card + Wifi (Indonesian IP) = Access to Google Play (Only free apps listed, paid apps unavailable)


After Error:

1) Timor SIM card + Wifi (Indonesian IP) = Error (DF-DFERH-01)
2) No SIM card + Wifi (Indonesian IP) = Access to Google Play (Paid apps listed in US Dollars, Billed in British Pounds)
3) UK SIM card + Wifi (Indonesian IP) = Access to Google Play (Paid apps listed in British Pounds, Billed in British Pounds)
4) Singapore SIM + Wifi (Indonesian IP) = Access to Google Play (Paid apps listed in Singapore Dollars, Billed in British Pounds)

We are Android users not iPhone users, we need more people to experiment, not just post problems.

This is what I am getting from the adb logcat log:

I/ActivityManager(  144): START {act=android.intent.action.MAIN cat=[android.intent.category.LAUNCHER] flg=0x10200000 cmp=com.android.vending/.AssetBrowserActivity bnds=[592,842][688,938]} from pid 401
D/dalvikvm(  401): GC_CONCURRENT freed 574K, 39% free 8831K/14279K, paused 5ms+6ms
E/Sensors (  144): MLUpdateData error (code 26)
E/Sensors (  144): MLUpdateData error (code 26)
I/ActivityManager(  144): Start proc com.android.vending for activity com.android.vending/.AssetBrowserActivity: pid=4727 uid=10007 gids={3003, 1015}
D/OpenGLRenderer(  401): Flushing caches (mode 1)
D/OpenGLRenderer(  401): Flushing caches (mode 0)
E/Sensors (  144): MLUpdateData error (code 26)
I/ActivityThread( 4727): Pub com.google.android.finsky.QSBSuggestionsProvider2:com.google.android.finsky.providers.QSBSuggestionsProvider
I/ActivityThread( 4727): Pub com.google.android.finsky.AppIconProvider: com.google.android.finsky.providers.AppIconProvider
I/ActivityThread( 4727): Pub com.google.android.finsky.RecentSuggestionsProvider: com.google.android.finsky.providers.RecentSuggestionsProvider
E/Sensors (  144): MLUpdateData error (code 26)
E/Sensors (  144): MLUpdateData error (code 26)
D/dalvikvm( 4727): GC_CONCURRENT freed 191K, 4% free 6787K/7047K, paused 3ms+3ms

D/dalvikvm( 4727): DexOpt: couldn't find field Landroid/app/Notification;.priority
W/dalvikvm( 4727): VFY: unable to resolve instance field 53
D/dalvikvm( 4727): VFY: replacing opcode 0x59 at 0x004a
E/Sensors (  144): MLUpdateData error (code 26)
D/Finsky  ( 4727): [1] DailyHygiene.goMakeHygieneIfDirty: No need to run daily hygiene.
E/Sensors (  144): MLUpdateData error (code 26)
D/dalvikvm( 4727): GC_CONCURRENT freed 284K, 5% free 7001K/7367K, paused 3ms+2ms

E/Sensors (  144): MLUpdateData error (code 26)
D/Finsky  ( 4727): [1] 2.run: Loaded library for account: [1vAT9FFc0-gl0Cxwh74TN
OVoHFM]
D/Finsky  ( 4727): [1] 2.run: Finished loading 1 libraries.
E/Sensors (  144): MLUpdateData error (code 26)
D/Finsky  ( 4727): [1] 1.onPostExecute: Attempt recovery of content://downloads/my_downloads/433 200
D/Finsky  ( 4727): [1] 1.onPostExecute: Releasing content://downloads/my_downloads/433 200
D/Finsky  ( 4727): [1] UpdateWidgetsReceiver.onReceive: Updated 0 MarketWidgetProvider widgets (com.google.android.finsky.action.DFE_API_CONTEXT_CHANGED)
D/Finsky  ( 4727): [1] UpdateWidgetsReceiver.onReceive: Updated 0 RecommendedWidgetProvider widgets (com.google.android.finsky.action.DFE_API_CONTEXT_CHANGED)
D/Finsky  ( 4727): [1] UpdateWidgetsReceiver.onReceive: Updated 0 NowPlayingWidgetProvider widgets (com.google.android.finsky.action.DFE_API_CONTEXT_CHANGED)
E/Sensors (  144): MLUpdateData error (code 26)
E/Sensors (  144): MLUpdateData error (code 26)
D/libEGL  ( 4727): loaded /system/lib/egl/libEGL_tegra.so
D/libEGL  ( 4727): loaded /system/lib/egl/libGLESv1_CM_tegra.so
E/Sensors (  144): MLUpdateData error (code 26)
D/libEGL  ( 4727): loaded /system/lib/egl/libGLESv2_tegra.so
E/Sensors (  144): MLUpdateData error (code 26)
E/Sensors (  144): MLUpdateData error (code 26)
E/Sensors (  144): MLUpdateData error (code 26)
D/OpenGLRenderer( 4727): Enabling debug mode 0
E/Sensors (  144): MLUpdateData error (code 26)
I/dalvikvm( 4727): Could not find method android.appwidget.AppWidgetManager.getAppWidgetOptions, referenced from method com.google.android.finsky.widget.BaseWidgetProvider.getBoundingBoxes
W/dalvikvm( 4727): VFY: unable to resolve virtual method 231: Landroid/appwidget/AppWidgetManager;.getAppWidgetOptions (I)Landroid/os/Bundle;
D/dalvikvm( 4727): VFY: replacing opcode 0x6e at 0x0033
D/dalvikvm( 4727): GC_CONCURRENT freed 347K, 6% free 7118K/7559K, paused 3ms+3ms

E/Sensors (  144): MLUpdateData error (code 26)
D/Finsky  ( 4727): [1] DownloadImpl.setState: self-update-download from null toUNQUEUED.
D/Finsky  ( 4727): [1] DownloadQueueImpl.add: Download self-update-download added to DownloadQueue
D/Finsky  ( 4727): [1] DownloadImpl.setState: self-update-download from UNQUEUED to QUEUED.E/dalvikvm( 4727): Could not find class 'android.content.pm.ContainerEncryptionParams', referenced from method com.google.android.finsky.utils.PackageManagerUtils.callInstallEncrypted
W/dalvikvm( 4727): VFY: unable to resolve check-cast 79 (Landroid/content/pm/ContainerEncryptionParams;) in Lcom/google/android/finsky/utils/PackageManagerUtils;
D/dalvikvm( 4727): VFY: replacing opcode 0x1f at 0x000a
E/dalvikvm( 4727): Could not find class 'android.content.pm.ContainerEncryptionParams', referenced from method com.google.android.finsky.utils.PackageManagerUtils.generateEncryptionParams
W/dalvikvm( 4727): VFY: unable to resolve new-instance 79 (Landroid/content/pm/C
ontainerEncryptionParams;) in Lcom/google/android/finsky/utils/PackageManagerUtils;
D/dalvikvm( 4727): VFY: replacing opcode 0x22 at 0x01eb
D/dalvikvm( 4727): DexOpt: unable to opt direct call 0x015a at 0x1ed in Lcom/google/android/finsky/utils/PackageManagerUtils;.generateEncryptionParams
I/installd(   86): free_cache(0) avail 12894990336
E/Sensors (  144): MLUpdateData error (code 26)
I/ActivityManager(  144): Displayed com.android.vending/.AssetBrowserActivity: +834ms
D/Finsky  ( 4727): [1] DownloadQueueImpl.startDownload: Download self-update-download starting
E/Sensors (  144): MLUpdateData error (code 26)
E/Sensors (  144): MLUpdateData error (code 26)
E/Sensors (  144): MLUpdateData error (code 26)
D/Finsky  ( 4727): [1] DownloadImpl.setState: self-update-download from QUEUED to DOWNLOADING.
D/Finsky  ( 4727): [1] DownloadQueueImpl.notifyProgress: self-update-download: onProgress 0/-1 Status: 190.
D/Finsky  ( 4727): [1] DownloadQueueImpl.onStart: self-update-download: onStart
E/Sensors (  144): MLUpdateData error (code 26)
E/Sensors (  144): MLUpdateData error (code 26)
D/dalvikvm( 4727): GC_CONCURRENT freed 297K, 5% free 7262K/7623K, paused 2ms+3ms

E/Sensors (  144): MLUpdateData error (code 26)
D/Finsky  ( 4727): [1] DownloadQueueImpl.notifyProgress: self-update-download: onProgress 0/-1 Status: 192.
I/DownloadManager( 4530): Initiating request for download 434
E/Sensors (  144): MLUpdateData error (code 26)
E/Volley  ( 4727): [534] BasicNetwork.performRequest: Unexpected response code 500 for https://android.clients.google.com/fdfe/toc
E/Sensors (  144): MLUpdateData error (code 26)
E/Sensors (  144): MLUpdateData error (code 26)
E/Sensors (  144): MLUpdateData error (code 26)
D/dalvikvm( 4530): GC_CONCURRENT freed 342K, 6% free 6753K/7175K, paused 2ms+2ms

E/Sensors (  144): MLUpdateData error (code 26)
E/Sensors (  144): MLUpdateData error (code 26)
E/Sensors (  144): MLUpdateData error (code 26)
E/Sensors (  144): MLUpdateData error (code 26)
E/Sensors (  144): MLUpdateData error (code 26)
E/Sensors (  144): MLUpdateData error (code 26)
E/Sensors (  144): MLUpdateData error (code 26)
E/Sensors (  144): MLUpdateData error (code 26)
E/Sensors (  144): MLUpdateData error (code 26)
E/Sensors (  144): MLUpdateData error (code 26)
E/Sensors (  144): MLUpdateData error (code 26)
E/Sensors (  144): MLUpdateData error (code 26)
E/Sensors (  144): MLUpdateData error (code 26)
E/Sensors (  144): MLUpdateData error (code 26)
E/Sensors (  144): MLUpdateData error (code 26)
E/Sensors (  144): MLUpdateData error (code 26)
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E/Sensors (  144): MLUpdateData error (code 26)
E/Sensors (  144): MLUpdateData error (code 26)
E/Sensors (  144): MLUpdateData error (code 26)
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E/Sensors (  144): MLUpdateData error (code 26)
E/Sensors (  144): MLUpdateData error (code 26)
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E/Sensors (  144): MLUpdateData error (code 26)
E/Sensors (  144): MLUpdateData error (code 26)
E/Sensors (  144): MLUpdateData error (code 26)
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D/Finsky  ( 4727): [1] 8.onClick: b/5160617: Reinitialize account [1vAT9FFc0-gl0Cxwh74TNOVoHFM] on retry button click
D/Volley  ( 4727): [533] DiskBasedCache.clear: Cache cleared.
D/Volley  ( 4727): [537] DiskBasedCache.clear: Cache cleared.
E/Sensors (  144): MLUpdateData error (code 26)
E/Sensors (  144): MLUpdateData error (code 26)
E/Sensors (  144): MLUpdateData error (code 26)
D/dalvikvm(  144): GC_EXPLICIT freed 1241K, 22% free 11309K/14407K, paused 4ms+9ms
E/Sensors (  144): MLUpdateData error (code 26)
E/Sensors (  144): MLUpdateData error (code 26)
E/Sensors (  144): MLUpdateData error (code 26)
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E/Sensors (  144): MLUpdateData error (code 26)
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D/Finsky  ( 4727): [1] SelfUpdateScheduler.checkForSelfUpdate: Skipping self-update check as there is an update already queued.
E/Sensors (  144): MLUpdateData error (code 26)
E/Sensors (  144): MLUpdateData error (code 26)
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E/Volley  ( 4727): [534] BasicNetwork.performRequest: Unexpected response code 500 for https://android.clients.google.com/fdfe/toc
E/Sensors (  144): MLUpdateData error (code 26)
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E/Sensors (  144): MLUpdateData error (code 26)

[Comment deleted]

Just in case I attached the adb Bugreport log from an Acer Iconia A500 running Icecream Sandwich 4.0.3.

Same problem
Puerto Rico
@galaxys2latino

Same Issue on Xoom US version but right now located on Puerto Rico

I have test several devices from Carriers from Puerto Rico and all are presenting this issue. Devices are requesting updates for App's but can't Access Market.

I have the same problem with the error (DF-DFERH-01). I can't access the Play Store, my devices are Galaxy Nexus with Android 4.1.1, Nexus 7 with Android 4.1.1, Samsung Galaxy Tab 2 7.0 with Android 4.0.4, and Acer Iconia A100 with Android 4.0.3

I can't access the Play Store through neither Wifi or 4G.

Same problem here! Galaxy S3 from ClaroPR. Android Version 4.0.4

I am having this same problem and error, however I am from Grenada and having the problem with my Nexus S, Nexus 1, Galaxy Tab 8.9 and HTC Flyer. The Nexus S runs 4.1.1 Jellybean, the Nexus 1 is on 2.3.6, the Galaxy tab and Flyer are both on Honeycomb. None are rooted. All are stock.

Problem is on wifi networks with the tablets (both wifi only) on both ISPs Cable & Wireless (LIME) and FLOW. On the phones problem occurs on wifi and edge/gprs.

Hey guys, I got the same issue with my galaxy s2 from claro puerto rico, I found a solution, this only apply to Root users, download the Market Enabler, then choose T-mobile USA and google play should work fine.

I get the same error in the USA as well

[Comment deleted]

This is from Guernsey, Channel Islands, UK.

Iam also having this problem on my fusion5 tablet running ics and via the website. My daughter is also experiencing the error on her Archos 10  g9 also running ics.  However my htc wildfire s running gingerbread is unaffected.

Same problem also on Asus Nexus7 Jelly Bean 4.1.1 and Motorola Razr from ClaroPR Android version 2.3.5

I have a droid motorola rzr xt910 and have that same problem when trying to enter google play what can i do? This since yesterday please help

Having the same issue in my Galaxy Tab 8.9 (GT-P7310 Wi-Fi unit). Located in Puerto Rico. I can no longer access the Play Store, yet it still notifies for app updates. Web store updating works, but the Play Store is inaccessible in the device. I've already factory reset the device and the error persists. Please fix.

Google Nexus 7... running Jellybean... havent been able to access the play store since since yesterday... it sucks!!!

Having the same issue. Im from PR and my service provider is Openmobile. And i have my sony tablet s in wifi and have the issue too. Please someone help us.

Same problem here,  Isle Of Man

I am having the same problem on a Google nexus s with android 4.1.1

Received my Nexus 7 today and cannot connect to the play store either.

Im from PR, having the same problem on my acer iconia a500 running jellybean

Same problem

Same problem on my samsung galaxys3

Google fix the problem. At 10:30 p.m. asus transformer tf101 play Store work!!!!

I confirm, already working in my nexus 7.

I have a samsung galaxy s3 with that problem in puerto rico with the operator claro

It's working again in Guam on my Nexus 7

It fixed now galaxy s3 and transformer tf300 up again thanks all for the coments

Still not working in the Isle of Man - Nexus 7

Also still not working, Isle of Man... Asus Eee Pad Slider SL101 Android version 4.0.3  

Google Play not working in the Isle of Man. Samsung Galaxy Tab 10.1 Android 3.2.

Not working in isle of man.  Maybe this is to do with smaller territories / losing access rights that they should have like their parent territory (Puerto Rico, channel islands, isle of man.) This should be an easy fix for Google but they only care about the massive millions not the little guys

I have to agree with jonson's Comment #144; although it works again here on Guam; Google Play is crippled here with only access to the Apps. Never even got my $25 Google Play credit when I bought the Nexus 7 over at Gamestop here. All they need to do is add a few IP ranges and it works. Netflix and Hulu did it, why can't they?

Agree with #144. Bought mine in the Isle of Man, no Google Play credit and now no access to Apps either.

Still not working in the Isle of Man, I recall having a similar problem with Xbox a couple of years ago and a roll out of one of the COD series, we were one of the last then too!  3 days ago it was working fine.  The work around is to just use your browser to access apps,  if you click on my apps, they will still all be there.

It's working again in Puerto Rico!

ITS WORKING IN PR. SINCE THIS MORNING.........WEPAAAAAA,....!! THANKS GOOGLE SERVERS

its not working here in st lucia.

No problems here using Galaxy S3 Att.

Mine never went down in the first place.

Another nexus 7 user in the Isle of Man having the same issue - error while retrieving information from server [DF-DFERH-01]

Its down in St.Kitts :< 7 days now... Sony Xperia S ICS

Still not on in the IOM

Same problem, nexus s, android 4.0.4. im in grenada

Hola amigos  soy de Guaynabo PR tengo una motorola xoom wifi ttablet tuve el problema del HF-HFERH-01 y se  como repararlo.
Primero go aplications click all aplications find google play store y borra el cache y inabilitalo, luego busca en la lista de todas las aplicaciones y manualmente vas a borrar todo el cache de todas las aplicaciones,emails,sistema operativo en fin todo, luego activa el google play store.

Siguiente ve a cuentas por sincronizar busca el email que esta sincronizado a tu tablet y desvicuncalo y dale refresh y luego vincula lacuenta nuevamente dale refresh varias veces. Recuerda no tengas 2 emails de gmail en tu cuenta solo ten uno. Ve a google play store le das continuar y ready ya tienes de vuelta el google play store, espero sea de ayuda. Saludos Nestor Perez Guaynabo PR

Amigos es facil lo voy hacer mas facil por pasos:

Primero vas a settings a configuraciones, en configuraciones vas a aplicaciones en aplicaciones marcas todas arriba y vas a busca google play store borras todo el cache y desactivas actualizaciones, luego buscas otra aplicacion relacionada con google borras cache y desactivas aplicaciones.

Siguiente paso borrar cache de todas aplicaciones de la tablet,emails,todo lo que veas en aplicaciones tiene que estar cero cache.

Siguiente paso: ir z sincronizacion de cuentas desvincular el email de la cuenta de gmail google y dar refresh varias veces, luego de eso y dar refresh a tu cuenta asegurate no tener 2 emails o mas en tu sincronizacion solo el email de tu tableta. Siguiente clikeas el logo de google play store y te aparecera un boton de aceptar y continuar y volvera a su estado original y luego se abrira el google play store. Cualquier duda me pueden escribir soy tecnico en PR . buen dia Nestor Perez

not working on the isle of man. bah!

Working now on isle of man.  Nexus 7

In Timor-Leste I still cannot access Google Play, but the error has now changed to 'Error while retrieving information from server. [DF-CC-01]

Working now in Isle of Man on Acer Aconia A500