Obsolete
Status Update
Comments
ve...@google.com <ve...@google.com>
ve...@google.com <ve...@google.com> #2
Thank you for reporting this issue. For us to further investigate this issue, please provide the following additional information:
Android bug report (to be captured after reproducing the issue)
For steps to capture a bug report, please refer:https://developer.android.com/studio/debug/bug-report#bugreportdevice
Alternate method
Navigate to “Developer options”, ensure “USB debugging” is enabled, then enable “Bug report shortcut”. Capture bug report by holding the power button and selecting the “Take bug report” option.
Note: Please upload the files to google drive and share the folder to android-bugreport@google.com, then share the link here.
Android bug report (to be captured after reproducing the issue)
For steps to capture a bug report, please refer:
Alternate method
Navigate to “Developer options”, ensure “USB debugging” is enabled, then enable “Bug report shortcut”. Capture bug report by holding the power button and selecting the “Take bug report” option.
Note: Please upload the files to google drive and share the folder to android-bugreport@google.com, then share the link here.
mh...@gmail.com <mh...@gmail.com> #3
I don't know how to do that. Can I email you the report instead?
Thanks.
On 27/02/2025 10:09:18, buganizer-system@google.com <buganizer-system@google.com> wrote:
Replying to this email means your email address will be shared with the team that works on this product.
https://issuetracker.google.com/issues/399387919 [https://issuetracker.google.com/issues/399387919 ]
Changed
ve...@google.com added comment #2 [https://issuetracker.google.com/issues/399387919#comment2 ]:
Thank you for reporting this issue. For us to further investigate this issue, please provide the following additional information:
Android bug report (to be captured after reproducing the issue)
For steps to capture a bug report, please refer:https://developer.android.com/studio/debug/bug-report#bugreportdevice [https://developer.android.com/studio/debug/bug-report#bugreportdevice ]
Alternate method
Navigate to "Developer options", ensure "USB debugging" is enabled, then enable "Bug report shortcut". Capture bug report by holding the power button and selecting the "Take bug report" option.
Note: Please upload the files to google drive and share the folder to android-bugreport@google.com [mailto:android-bugreport@google.com], then share the link here.
_______________________________
Reference Info: 399387919 Android 15 Bug with 4G calling to iOS devices
component: Android Public Tracker > Android 15 QPR Beta [https://issuetracker.google.com/components/1630616 ]
status: Assigned
reporter: mharrisonjarrett@gmail.com
assignee: ve...@google.com
cc: mharrisonjarrett@gmail.com
type: Bug
access level: Default access
priority: P2
severity: S2
hotlist: Platform [https://issuetracker.google.com/hotlists/461195 ]
retention: Component default
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[e3610dd0-7183-412a-b77c-0fdac1f65bfd]
Thanks.
On 27/02/2025 10:09:18, buganizer-system@google.com <buganizer-system@google.com> wrote:
Replying to this email means your email address will be shared with the team that works on this product.
Changed
ve...@google.com added
Thank you for reporting this issue. For us to further investigate this issue, please provide the following additional information:
Android bug report (to be captured after reproducing the issue)
For steps to capture a bug report, please refer:
Alternate method
Navigate to "Developer options", ensure "USB debugging" is enabled, then enable "Bug report shortcut". Capture bug report by holding the power button and selecting the "Take bug report" option.
Note: Please upload the files to google drive and share the folder to android-bugreport@google.com [mailto:android-bugreport@google.com], then share the link here.
_______________________________
Reference Info: 399387919 Android 15 Bug with 4G calling to iOS devices
component: Android Public Tracker > Android 15 QPR Beta [
status: Assigned
reporter: mharrisonjarrett@gmail.com
assignee: ve...@google.com
cc: mharrisonjarrett@gmail.com
type: Bug
access level: Default access
priority: P2
severity: S2
hotlist: Platform [
retention: Component default
Generated by Google IssueTracker notification system.
You're receiving this email because you are subscribed to updates on Google IssueTracker
Unsubscribe from this issue. [
[e3610dd0-7183-412a-b77c-0fdac1f65bfd]
ve...@google.com <ve...@google.com> #4
Thanks for the update. Please upload the bugreport to google drive and share the folder to android-bugreport@google.com, then share the link here. Or attach in this issue.
mh...@gmail.com <mh...@gmail.com> #5
Thank you - report attached as requested.
ve...@google.com <ve...@google.com>
vi...@google.com <vi...@google.com> #6
It looks like you are raising an issue as an Android user, rather than an Android Open Source Developer.
For user support, please see the
For Pixel phone support, please see the
Support for other devices is provided by the device manufacturers or by the carriers selling those devices,
Description
Android 15 is causing problems with 4G calling to iPhone users from Pixel handsets, whereby the call drops as soon as the iPhone user answers the call.
All impacted iPhone users have performed a mobile network settings reset, removed and then installed their SIM card again, checked with their mobile operator of no issues, no call blocking is in place and occurs no matter where they are geographically, each time with 100% signal.
For myself (the Google Pixel 9 Pro user), I also performed a mobile network settings reset, removed and then installed their SIM card again, checked with my mobile operator of no issues, no call blocking is in place and occurs no matter where I am geographically, each time with 100% signal. However, if I disable 4G calling on Android 15 the problem does not occur.
I reported the issue to Google, who replaced my Google Pixel 9 Pro handset, and when it arrived, I setup the phone to mirror the original, except I did NOT upgrade to Android 15, so left it on version 14. The device worked perfectly when calling all iPhone users as part of my test. However, after installing Android 15 and then called the same iPhone users, the problem occurred immediately. I then disabled 4G calling and problem immediately stopped. This has demonstrated the 4G calling on Android 14 is fine, but not on Android 15.
Therefore, I can say with 100% confidence there is a bug with the release of Android 15 and it's use of 4G calling to iPhone users.
To help further, if Sky (my network provider) had an issue with 4G calling, it would mean all 4G calls from Pixel to 'any' device would not work. Therefore the specific combination below demonstrates the issues is upon release of Android 15 when comparing the 1st list (working) to the 2nd list (which has issues).
WORKS FINE
- Android 14
- Pixel Handset
- 4G calling
- Sky network
- Calls to Android - OKAY
- Calls to iOS - OKAY
DOES NOT WORK
- Android 15 - THIS IS THE PROBLEM
- Pixel Handset
- 4G calling
- Sky network
- Calls to Android - OKAY
- Calls to iOS - FAIL
Please can you fix this urgently, as it impacts on elderly and vulnerable people who need to be contactable, (which they were able to be contacted successfully prior to Android 15 being released).
Thank you