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ca...@google.com
ca...@google.com
Thank you for posting.
Kindly provide more information regarding your issue so we can further investigate.
- Provide a sample app with screen recording and steps to reproduce for further checking.
Complete sample requestof the API you are using that encounters issueswith all the values of the parameters used.- The
actualandyour expectedresults.
qx...@gmail.com
I used the following URL for map routing from one postal code to another:
https://maps.googleapis.com/maps/api/directions/json?origin={origin}&destination={destination}&alternatives=true&key={apiKey}
Postcodes Used:
Origin: CB2 0QQ, Cambridge, UK
Destination: LE5 4PW, Leicester, UK
Kindly see attached Google Map layout and Application layout.
Postcodes Used:
Origin: CB2 0QQ, Cambridge, UK
Destination: LE5 4PW, Leicester, UK
Kindly see attached Google Map layout and Application layout.
ca...@google.com
qx...@gmail.com
Dear Google Maps Support Team,
I hope you are doing well.
I am following up on our support request regarding the Straight Line Query issue (Ticket #405033477), which has been unresolved for the past 11 days. We urgently require an update on the resolution status, as this is impacting our operations.
Could you please provide an estimated timeline for resolution or any immediate steps we can take to expedite the process? Your prompt assistance on this matter would be greatly appreciated.
I hope you are doing well.
I am following up on our support request regarding the Straight Line Query issue (Ticket #405033477), which has been unresolved for the past 11 days. We urgently require an update on the resolution status, as this is impacting our operations.
Could you please provide an estimated timeline for resolution or any immediate steps we can take to expedite the process? Your prompt assistance on this matter would be greatly appreciated.
ra...@google.com
We tried the polyline returned from the direction request that you've sent and it there is no straight line:
Here's the polyline:
e~|zHhfmFdAqBgGdNmAjJdDbJHxAeGnHaIhO}ErJgA|Bg@OmAcCmCkBoSaEmKgD{CcDkCw@aBf@oBsAmB`@gGjDuVhNoQxNaIpAkCxAcGWkQyGoIcBeIcB{CkC_@wFg@_GqAgE_D{AwHwFaD[}JyAiFv@{HoDwHmPiEyJW_H_@eDaBt@oF~BaD~BuKbOmPtc@qNv[iEdGaGnAuDhCqEdD[pCoE_@iDn@IbDkBnEwDfDmQfSuItHqHxDePnA{b@hDi@oCb@uFZoD_OoWyj@_~@al@_gAiq@uoAmN_XaHuGsCS{KrDeJf@}Xc@yNxA_NzFq\\vPgXrFcLj@cb@aAop@wA{r@oJyu@sH}i@{Ami@Nae@zDsPdFgS`Kc`@r]qV``@uWxr@aKve@qKhz@sIzq@yKlc@aTla@qY|V}PdGoUpDmq@tJac@`IwRdHyg@h\\oS~S{`@vh@gUt_@uRzUqOpNu\\|Ta]pO}_@dHufAxKoa@`E}ZnDy_@hKk^nQcYjR_T`U}L~Q_Sdc@cLt[i[vs@s^fv@sQxUoV`TgW`VeT`Vw[xc@{`@pn@q[j_@qOtWcShh@{g@`lAeOrXsWbZc^z\\{n@`m@yTnVkXza@yQlTyVtOap@`Xgh@`WeNrN}Ura@oZrs@q[rc@aX`c@cUph@_Uj^yOba@kW|`AeUdj@gQ~[cKnWqHlZkMfl@yOnc@{Ybt@mh@hbByh@n~@mLjYcIbZoHte@Szg@Pzl@oIjl@wBtOTfJi@vBoClBwCy@qAgDiCsFeFgCuHUqMlF{MzC{JRuZuBg[iIaSgH_RgAuRUuOgKiK}ViRsw@oY_rA_O}[eNeO_K{F{a@sPuTkCwW[wS_I{^wZkm@my@wRcTc]qd@wU}^kMoMaWsPcSmPq@e@yBh@yCbEyHxQuPpX{a@zq@_ErJo@OyzA}wA_BwAyAxAqAdFkAzEyD|OuIha@uMr\\y@fDaFjGoJnM_PjKyMrFmH|@{\\vAQGcDO{KfEqJjM_HrQkHpLgQjGq[lH}NvIoJ`N_GxTsF`e@sVtqAi^b_BmIzq@oGpgA_OjjDeAl`@mDd`@uEvh@c@z]~@pRVvb@m@|b@jAhk@tBv}@dBjbAf@lXnAzIrDvGhFrJtAlIKlP_B|HiHxJmFfEqDjIiDzZwE`_@}CzKuRv`@Qf`@kBvSdBnh@w@vUg@~GqBCaQNkJ{GiDf@qGiD}HmLwJwGsGR]bAyCv@eIzJyPvU_BdEiMdOaKtNuEjKyHxDqAxOuExi@rCtaAg@vUsGbc@{Fzh@BpL
Please see attached screenshot.
Could you please give us the overview_polyline you are getting?
Description
The Google Maps API is displaying a straight-line route between any two UK locations, rather than the actual curved road path visible on the Google Maps application.
Example Locations but it happens for any Pin code
• Origin: OX3 9DU
• Destination: B9 5SS
Expected Behavior
Google Maps API should generate a route that accurately follows the road network, similar to the route displayed on the Google Maps application.
Actual Behavior
• The API returns a direct straight-line path between the two locations, rather than following actual roads.
• The discrepancy between the Google Maps API route and the Google Maps web application route results in inaccurate travel directions. However, it calculates correct miles.
Steps to Reproduce
1. Use the Google Maps Directions API to fetch a route between OX3 9DU and B9 5SS.
2. Compare the API-generated route to the one shown on the Google Maps web application.
3. Notice that the API provides a straight-line route, instead of following actual roads and highways.
Screenshot
Requested Resolution
We kindly request the Google Maps API team to investigate this issue and implement a fix ensuring that:
• API-generated route follows the actual road paths.
• The displayed route is consistent with the one on the Google Maps application.
• There is no discrepancy between the directions API output and real-world navigation routes.
Please let us know if further details are required. Thank you for your assistance!